Characteristics of A Leader
Characteristics of A Leader
However, today’s landscape is constantly changing. Planning for the next quarter is a
challenge; committing to decisions that will play out in the next 5 years is even more
difficult. This is where innovation in leadership is key to transforming a company into a
success story.
The good news is that many executives recognize this, too. According to a research
report by the Center for Creative Leadership, 94% of 500 executives surveyed said that
innovation is very important for their organization. However, only 14% said that their
organization was effective at innovation.
1. Pay attention. The ability to notice what has gone unnoticed is crucial. It’s about looking
beyond the surface of a situation and identifying new patterns. Paying attention starts with
slowing down – a notion many leaders are unfamiliar with – in order to be more deliberate
in understanding the situation.
2. Personalize. At work, the individual’s experience tends to be undervalued. For
innovative thinking, personalizing is a twofold process: tapping into our scope of
knowledge and experience, and understanding your customers on a personal, human level.
Although it might seem unrelated, personal experiences should be tapped on to introduce
fresh perspectives. Personalizing draws on your interests, hobbies, and insights, and applies
them to work. The customer side of personalizing is the capability to comprehend your
customers as humans and peers, and not simply patrons of your services or products. Deep
customer knowledge leads to new ideas, patterns, and understandings that drives
innovation.
3. Imaging. Did you know that the human brain processes images 60,000 times faster than
text? Words by themselves are typically insufficient for making sense of vast amounts of
information, and leaders looking to lead innovatively should leverage this fact. Pictures,
stories, and metaphors are great tools for constructing ideas and describing situations
effectively.
4. Serious play. Business-thinking and routine work can lead to a monotonous process.
Innovation requires bending some rules, and breaking some of the rigidness. When you
generate knowledge and perspectives through non-traditional ways — improvisation,
experimentation, levity, and rapid prototyping — it’s an opportunity for innovation to be
generated.
5. Collaborative inquiry. Innovation is a team sport, and not an epiphany from a single
person. It’s far more collaborative than we realize. Collaborative inquiry is a process of
sustained, effective dialogue with those who have a stake in the situation. Organizations
can use 4 steps in collaborative inquiries: exploring and clarifying ideas, ideating,
developing those ideas, and turning those ideas into concrete plans.
6. Crafting. Innovation requires us to shed ‘either/or thinking’ that’s ingrained in most of
us, and have the ability to hold 2 opposing ideas in the mind. Crafting is about synthesis,
integration, and possibility. Through what is called abductive reasoning, we are able to
make intuitive connections among what might be a mass of unrelated information, and
begin to find order in chaos.
Embracing the technique of innovation leadership is one step in producing a response to the
challenges organizations face today. Studies have shown that 20 -67% of the variance of
creativity in organizations is directly attributable to leadership behavior. This means that leaders
should cultivate and support organizational innovation through their words and actions.
Businesses everywhere are feeling the limitations of their traditional, standard procedures. The
added factors of digital disruption and widespread uncertainty have leaders looking for alternate
solutions to move forward. Innovative leadership is the solution to finding what’s new, what’s
better, and what’s next.