UNIT 5 Article
UNIT 5 Article
1984. 37
J. KEVIN FORD
Michigan State University
STEVEN P. WROTEN
Ethyl Corporation
This article is based on a paper presented at the 90th Annual Convention of the American
Psychological Association. August. 1982. Washington. DC.
The authors express their appreciation to Irwin Goldstein. Maiy D. Zaiesny. and Ken-
neth Wexley for helpful comments on earlier drafts of this article. Valuable research
assistance was provided by Sandra Miller. Vesta Martin. Ann Wilcox and Edith Garrcn.
Requests for reprints should be sent to J. Kevin Ford, Depanment of Psychology,
Michigan State University. East Lansing. MI 48824-1117.
651
652 PERSONNEL PSYCHOLOGY
The training evaluation data are then used to systematically reassess train-
ing needs for possible program redesign. A key characteristic of the in-
structional system approach is the emphasis on the continuous use of
evaluative feedback to modify the existing training program. In other
words, training is seen as an evolving process which utilizes evaluative
information to adapt the program so that it better meets its stated objec-
tives (Goldstein and Buxton, 1982).
Despite the stated importance of training evaluation and the feedback
comjronent. few efforts have focused on content evaluation as an aspect
of training evaluation. Consequently, the existing training literature fails
to provide adequate strategies for evaluating existing training programs
in terms of the program's content and its job relatedness. Unfortunate-
ly, the training literature also fails to provide methods for linking train-
ing evaluation to training needs reassessment and program redesign.
This article describes two methodologies to address these deficien-
cies which were developed as part of a larger project to evaluate a recruit
training program for a large midwestem police force. The objectives
of the project were (1) to determine the extent to which the training content
domain is job related; and (2) to identify needed changes in training
content to improve its job relatedness. The methodologies developed
to meet these objectives are described below as two studies. Study 1
presents a unique application of the content validity ratio approach
(Lawshe. 1975) to evaluate the job relatedness of the police recruit training
program. The content validity strategy also provides the comprehen-
sive infomiation necessary for reassessing training needs. Study 2 presents
a new methodology called the Matching Technique which compares the
reassessed training needs with current training emphasis in order to link
training evaluation to training reassessment and program redesign.
CVR =
A CVR is negative when fewer than half the experts say a KSAO is
important, positive, when more than half say it is important, and zero,
when exactly half the experts believe a KSAO is important to job per-
formance. A statistical test of significance for CVR values has been
developed by Schipper (personal communication. March, 1980). Addi-
tionally, an overall summary of the content validity of the training pro
654 PERSONNEL PSYCHOLOGY
gram can be generated by taking the mean of all the CVR values. This
summary statistic is called the Content Validity Index (CVI).
Method
Identification of Training Content Domain
The research was conducted for a large (over 1,100 personnel)
midwestem city police department. Each year, approximately 100 recmits
are trained by a staff of 15 to 20 police trainers. A six month. 800 hour
training program has been developed to prepare recruits for police patrol.
The training content was developed based on the perceived needs of
the training staff and administrative officials. To comprehensively identify
this training content domain. KSAOs taught or developed in the train-
ing program were derived from a rigorous three-step process structured
around a series of panel sessions and a large scale survey.
In the first step, three independent panels were created and held respon-
sible for generating a list of KSAOs that was an accurate and comprehen-
sive reflection of the training content. Two of the panels consisted of
training staff members and instructors, while the third panel consisted
of members of the most recently graduated recruit class. Each panel of
seven members met for three four-hour sessions.
Panel sessions were conducted according to a modified brainstorm-
ing approach (e.g.. see Primoff. 1975). Members were asked to generate
lists of KSAOs that were currently taught in the training program. The
process was loosely structured with panel members suggesting and
discussing relevant statements or topic areas. Midway through the ses-
sions, the training program syllabus and training materials were introduced
to stimulate discussion and insure comprehensiveness. A total of 963
KSAO statements were generated across the three panels by this process.
For the second step, the combined KSAO statements were categoriz-
ed into subgroups and duplicates were eliminated. To insure comprehen-
siveness and reduce ambiguities, a separate panel of training staff
members refined the list of suggested categories and edited the existing
statements. The revised list consisted of 393 KSAO statements.
For the third step, a survey containing the 393 KSAO statements was
developed to evaluate the accuracy and comprehensiveness of the train-
ing content domain. Participants who completed the survey included
15 training staff members and 35 police officers from the most recent
recmit class. Participants were asked to respond to each KSAO state-
ment in terms of whether or not the KSAO was taught or developed
in the training program. This process resulted in 10 KSAO statements
being eliminated. The content domain of the training program was thus
defined as consisting of 383 KSAOs.
FORD AND WROTEN 655
48
40
32
Number
of 24
KSAO's
16
-.94 -.74 .54 -.34 .14 .06 | .26 .46 .66 .86
.17
Figure 1. Frequency distributioD or content validity ratio values for the training
content domain.
TABLE 1
Overall Content Validity Indices (CVls) by Subgroup
Overall CVI Mitiimum CVI
Satiiple (383 KSAOs) for Significance
Target City .22 .19
Sample
(N = 94)
Outside City .49 .«
Sample
(N = 20)
Total
Combined .27 .17
Sample
(N =114)
of the experts judgments. The CVR and CVI values resulting from those
judgments supports the conclusion that the content of the training pro-
gram has a significant degree of job relatedness.
TRAINING
NEEDS
Low
Method
Determining Training Needs
Since the CVRs from Study 1 indicated how important a KSAO is
in performing the job, the CVR values provided a reliable indication
of how much each KSAO needed to be trained. To reassess training
needs, the KSAO statements were divided into categories and sub-
categories by panels of training staff members to reflect the core cur-
riculum of the current training program. Seven major categories were
derived: (1) Laws; (2) Investigation; (3) Divisional Directives; (4) Courts;
(5) Physical Situations; (6) Communication; and (7) Human Relations.
In addition,the KSAOs in each category were further divided into from
3 to 7 subcategories. The " L a w s " category, for example, was com-
posed of the following six subcategories—Criminal, Traffic, Arrest, Rules
of Evidence, Liability, and Procedural Law. After dividing the KSAOs
in this manner, a Content Validity Index (CVI) was calculated for each
category and subcategory by averaging across the CVR values for the
appropriate KSAOs. In this way, the training need of each category and
subcategory was determined.
TRAINING EMPHASIS**
Low High
0 50 100 150 200
High .5
1 5.7
.4
2
TRAINING
.3
NEEDS'^
6
.2
4 3
Low
content categories were matched with the class time devoted to each
category to identify training excesses and deficiencies. The results of
matching training needs and emphasis are presented in Figure 3. The
matching matrix shows that the overall fit ofthe training time to police
officer training needs was quite good. This match supported the time
spent on the major content areas as well as supporting the conclusions
of job relevancy from Study 1. Ofthe training "misses." "Divisional
Directives" was a slight training excess while "Laws" was a slight train-
ing deficiency. Because training deficiencies are often more of a cen-
tral concern than excesses, the Laws category was further investigated
to determine the reason for its apparent deficiency.
To apply the Matching Technique at the subcategory level, training
time and CVI values were matched for the six Law subcategories
(Criminal, Traffic, Arrest, Evidence, Liability and Pn^cedural Law).
The results showed that four subcategories were training "hits'" or near
hits while the two subcategories of Evidence and Criminal Law were
training misses. Specifically, there was an apparent training excess for
FORD AND WROTEN 661
TABLE 2
Content Validity Ratios (CVRs) for KSAO in the Evidence Law Suhcategorv
KSAO CVR*
• Knowledge of" what is or is not evidence, and what constitutes .78
it.s admissibility, relevancy and competency.
• Knowledge of who shall, when to. and how to legally obtain evidence .66
at the scene.
• Knowledge of how to maintain chain-of-cusiody for evidence. .58
• Knowledge of mles of evidence. .54
• Knowledge of "corpus delicta" and what evidence should be presented ,42
in association with the crime committed.
• Knowledge of different types of forms of evidence {such as. real, .19
circumstantial and direct evidence; declarations and confessions).
• Knowledge that a judge rules on relevancy and competency of evidence. .15
• Knowledge of privileged communications. -.07
• Knowledge of the legal rationale behind various rules of evidence. -.10
'CVRs > .17 are significant {p < .05; N - 105)
the Criminal Law subcategory and a training deficiency for the Evidence
subcategory.
To illustrate the power of the Matching Technique, the Evidence sub-
category was further examined to identify the specific knowledges and
skills that should be the focus of increased emphasis. Table 2 presents
the CVR values for the nine KSAOs grouped under ihe Evidence sub-
category. The higher CVR values (e.g.. Knowledge of how to maintain
chain-of-custody for evidence) suggest where the increased emphasis
should be placed to reduce the overall deficiency for the Evidence
subcategory.
General Discussion
This article has described two methods for evaluating the content validi-
ty of an established training program and for translating the training
evaluation information into training needs for program revision. The
research has provided a unique application of the Content Validity Ratio
approach to evaluate the job relatedness of the training program. In ad-
dition, the Matching Technique was presented to link training needs
reassessment and program revision.
The two methods utilized in these studies successfully met the objec-
tives of the f)olice department to evaluate the job relatedness of the recmit
training program and to suggest needed changes. The results of the Con-
tent Validity Ratio approach demonstrated that the content of the train-
ing program was job related. The Matching Technique highlighted the
close match of training needs and training emphasis at a general, category
level of analysis. Further investigation suggested minor changes in the
emphasis placed on various content areas.
662 PERSONNEL PSYCHOLOGY
Applications
The methods used in the present research have been applied to other
settings and for other purposes. For example, the CVR approach has
been used to develop job-related behavioral rating scales for entry level
psychiatric aides {Distefano, Pryer, and Erffmeyer. 1983) and to evaluate
the validity of the skill dimensions and exercise components of an assess-
ment center for secondary school principals (Schmitt and Noe, 1983).
The Matching Technique has recently been applied to customize a
company-wide interpersonal skills training program in a large
petrochemical company (see Ford and Wroten, 1982; Wroten, 1983).
In this case, the training needs of supervisors at individual plant loca-
tions were matched with the training emphasis of a generic, company-
wide skills training program. Adjustments in the generic training pro-
gram were then made for each individual plant location based on the
identification of what training areas should receive more (or less) em-
phasis at that location. The decision to customize the generic training
program was further aided by a dollar impact analysis of the interper-
sonal skill dimensions (Wroten. 1983). This utility analysis helped iden-
tify which of the training deficiencies should be emphasized more in
the customized training program.
In another area of application, the information gathered from the mat-
ching process can profitably be used to improve the job relatedness of
the testing procedures of the training program. In the police training
program, the major form of recmit evaluation is through the use of multi-
ple choice type examinations of major category and subcategory con-
tent areas. The job relevance of these tests can be determined by ex-
amining the importance (i.e., CVR or CVI values) of the knowledges
tapped by the exam items. The training staff can then revise the tests
to insure that the test items reflect the more important knowledges needed
for job performance, For example, a test on Laws should emphasize
items which tap KSAOs relevant to Arrest (CVI = .73) more so than
other Law-related areas such as Traffic Law (CVI = . 19). Additional-
ly, the Evidence Law exam can be examined to insure that the knowledge
items with high CVR values are emphasized on the test while low CVR
value knowledge items are minimized on the test. In addition, the specific
identification of important sidlls through the CVR approach provides
the information needed to begin building more work-sample oriented
testing procedures.
subsequent KSAOs which are important for the job. One alternative to
enhance the construct validity of the training emphasis measure would
be to have job experts rate the job elements on difficulty to leam and
incorporate that information with the previous results. Unfortunately,
Macey and Prien (1981) report that such rating scales usually have low
reliability. A second alternative is to conduct panel sessions with train-
ing experts. The panel sessions would concentrate on reaching a con-
sensus on the leaming difficulty of those KSAOs in the categories or
subcategories identified through the Matching Technique as being defi-
cient or excessive.
Even recognizing these possible limitations, the application of the CVR
approach and the development of the Matching Technique proved quite
useful for validating and redesigning a police recmit training program.
More research efforts are needed to develop strategies which provide
the,feedback linkages necessary to modify existing training programs
and to insure that the programs are better meeting their stated objectives.
REFERENCES