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Management Journal, 39, H. 123-148.: Pustaka

The document is a list of 76 references related to the topics of organizational conflict, public relations, and Indosat. Some of the key references include academic journal articles about distinguishing between functional and dysfunctional conflict, the functions of social conflict, and value differences in conflict resolution. Other references discuss Indosat's history, recent mass layoffs of employees, and labor union responses to the layoffs. The document provides an extensive bibliography on conflict and public relations issues relevant to Indosat.
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0% found this document useful (0 votes)
67 views5 pages

Management Journal, 39, H. 123-148.: Pustaka

The document is a list of 76 references related to the topics of organizational conflict, public relations, and Indosat. Some of the key references include academic journal articles about distinguishing between functional and dysfunctional conflict, the functions of social conflict, and value differences in conflict resolution. Other references discuss Indosat's history, recent mass layoffs of employees, and labor union responses to the layoffs. The document provides an extensive bibliography on conflict and public relations issues relevant to Indosat.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Pustaka

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