Hitotsubashi University Repository
Hitotsubashi University Repository
Title
Logistics in the Automotive Industry
Type Book
URL http://hdl.handle.net/10086/26040
Right
ABSTRACT
In this paper, the potential of Milk Run logistics, a type of consolidation, is analyzed. Milk Run
provides a host of possibilities of consolidating freight transport activities and thus using transport
capacity efficiently. Milk Run logistics utilizes one vehicle to conduct several pick-ups/deliveries in a
round trip, so that the pick-up/delivery points should be located in a limited area which one-day trip
could cover at least. Although this area should not necessarily be urban, Milk Run seems highly
beneficial in congested urban environments in developed and developing countries. Furthermore it can
be linked to the long-distance logistics, by rail for example, in the national and world-wide network of
big companies.
Examples for three automotive companies are given: Toyota with its logistic concept for the
Bangkok region, Webasto, a supplier of hardtops and other car parts, and Audi, a daughter company of
Volkswagen. All of them have introduced concepts of green logistics including Milk Runs, which help
to reduce CO2, waste material and – last but not least – costs. The paper concludes with indicating
high potential of Milk Run logistics to China and its rapidly developing automotive industry.
Keywords: consolidation, Milk Run, third party logistics, just-in-time, urban areas,
environmental impacts
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1 Introduction
Shippers including retailers, wholesalers, manufacturers and suppliers are faced with diversified and
changeable consumer needs so that it is desirable for them to produce only necessary goods and
distribute them to the suitable places at the suitable time while keeping minimum inventory in the
entire supply chains. Therefore they ask the logistics service providers to make frequent, small-sized
and just-in-time/just-in-sequence (JIT/JIS) shipment of goods, which have become common in the
developed and developing countries. These practices, however, usually increase road freight traffic in
terms of vehicle-km, because the trucks have to be dispatched before the trucks are loaded to capacity.
The statistics indicate that the truck loading rate, the volume of cargo in terms of ton divided by the
truck capacity: (ton transported / capacity ton), in Japan has been decreasing continuously since a
couple of decades ago (MILT (1990~2009)). This also holds for Germany where the transport
intensity (transport input per unit of GDP) has increased in the last decade. Increase in freight traffic in
urban areas further aggravates traffic congestion and environmental problems such as air and noise
pollution.
Stakeholders concerned are not happy with this situation. Here we recognise four major
stakeholders (Taniguchi and Nemoto (2001)); Consumers, Government, Shippers and Logistics
Service Providers (Fig. 1). First consumers or residents can enjoy JIT delivery of goods they order
while they do not like to suffer from traffic congestion and environmental problems. They often ask
the city government to solve these problems. The city government has responsibility to preserve urban
amenity and could introduce city logistics policy measures (Visser, Binsbergen and Nemoto (1999),
see Table 1) such as ‘regulations’ (e.g. truck restriction on some routes during some hours depending
on the emission standards) and ‘financial support’ (e.g. subsidy to new low-emission trucks) as shown
in Table 1. Some of the measures seem effective in certain urban conditions according to the past
international experiences, while there are no all-round measures.
Shippers and Logistics Service Providers are not happy with this situation as well. Rather both of
them have incentives to avoid inefficient use of trucks. If they increase the truck loading rate and
decrease the number of necessary trucks while keeping the same frequency of shipment, they can
reduce logistics cost and then production cost. These economic incentives promote them to make
cooperative efforts in so called Milk Run logistics to combine the small-sized shipments on the route.
For example, if several pick-up orders whose consignors are in the same area are consolidated in a
truck with the well-coordinated round trip schedule, the truck loading rate could be increased. It is
noted that voluntary efforts in the private sector could solve the problems caused by urban freight
transport to some extent.
Milk Run is a type of ‘consolidation’ which has developed an effective concept in the city logistics
field. It can include the suppliers of one company (or retail chain) or a host of different companies,
which are cooperating or co-organized by 3PL or 4 PL.1 The merit of Milk Run is that consolidation is
carried out with a minimum of costly transhipment facilities. Consolidation at transhipment facilities
has been widely explored and partly introduced, as for instance in form of Urban Consolidation
Centres (UCC), to which logistics service providers bring cargos destined for an urban area, from
which consolidated deliveries are carried out within the area (Dablanc (2010), BESTUFS (2009)).
1
Third or Fourth Party Logistics. This means that the logistic schemes and processes are organized by a
logistic service provider, who either owns facilities (3 PL) or does not own facilities (4 PL).
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Usually a successful UCC presupposes an active involvement of city and states governments, as for
instance regulatory and financial measures to guarantee for a comparative advantage for the UCC
(Ville, Gonzalez-Feliu and Dablanc (2010)).
Much research has been done on the principles of Milk Run logistics. For example, Gumus and
Bookbinder (2004) present principles to design the procurement system, Bowersox, Closs and Cooper
(2002) conclude that Milk Run is an important element for an integrated lean logistics strategy, and
Nojiri (2005) indicates that the Milk Run logistics is introduced to increase efficiency when the
production scale of auto assembly factories is relatively small, in the range of several tens of
thousands annually. However, there were conducted only a few studies on the environmental impacts
of Milk Run logistics of auto parts, particularly in developing countries.
In this paper we first present the principles of Milk Run and its components (section 2). Section 3
presents a case study on Pick-up Milk Run by the Toyota Motor Thailand in Bangkok in some detail.
Section 4 presents another case study where we link the Milk Run system to the long-distance logistics
within the large supply chain network of a company and put it into the framework of collaborative
logistics. Section 5 discusses the application of Milk Run in Chinese auto industry, concluding that
Milk Run is expected to work in China (section 6).
Shippers Consumers
Logistics Government
Service
Providers
Suppose that vehicle pick-up or delivery routings occur with some regularity and are not randomly
distributed. This is for instance the case for suppliers of large companies, which are integrated into a
synchronized sourcing/delivery scheme with regular JIT/JIS cycles to minimize inventory holding for
the production process. It is also the case for suppliers of retail or super market chains, which usually
have to deliver small or medium sized lots on a regular schedule. In such cases the roundtrips can be
organized in form of Milk Runs, i.e. on a fixed schedule using optimal regional tours and adjusted
vehicle sizes/equipment.
When there is demand at multiple pick-up/delivery points for services which frequently
repeat or are integrated in JIT/JIS cycles.
When a company/service provider runs a vehicle fleet and is able to adjust the vehicle
sizes/equipments to the individual demand.
When a company/service provider has the facilities for optimal planning and organization
of tours, in particular the necessary ITS technologies and associated know-how.2
Milk Run logistics utilizes one vehicle to conduct several pick-ups/deliveries in roundtrips, so that
the pick-up/delivery points should be located in a limited area which one-day trip could cover at least.
Although this area should not necessarily be urban, Milk Run seems highly beneficial in congested
urban environments. Furthermore it can be linked to the long-distance inter-urban logistics, by rail for
example, in the national and world-wide network of big companies. If transhipments cannot be
avoided at the interfaces between inter-urban and urban freight transport, as for instance at UCC or
logistic villages, then cross-docking technologies can be applied to minimize time losses and adjust
vehicle sizes to the last-mile tours. Usually there are three types of cross-docking applied:
Pre-allocated cross-docking (units are carried without any change, e.g. packed in
2 For example the software and hardware devices for planning, on route optimization and control.
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pallets, from the sender to the recipient). Only vehicle change occurs at cross-docking
points, e.g. from large to small trucks.
Break-Bulk cross docking (consignments are processed and regrouped into new units
at the transhipment point). Such processes usually are carried out in large logistics
centers.
Break-Bulk plus Value Added Services (sorting, packing, last assembly steps).
Fig. 2 summarizes the discussion above, showing three applications of consolidation system
involving Milk Run among others; ‘Pick-up Milk Run’, ‘Delivery Milk Run’ and ‘Milk and Main
Runs’. In the application of ‘Milk and Main Runs’, Milk Run can be organized not only before the
cross-docking process at the transhipment facility, but also after the long-distance logistics and another
cross docking process.
The Toyota Production System has been developed as a systemized production scheme employed in
a manufacturing plant. It covers activities outside the plant such as parts procurement and then parts
pick-up in urban areas as well. An important concept in this scheme is JIT production which eliminates
wastes resulting from waiting, stock reserves, and defective parts (Monden, 2006), (Ono, 1978).
Another important concept is production leveling which means to minimize the fluctuation in the
number of hourly parts production, transportation and consumption. When they produce different
vehicle models one-by-one in the same assembly line in order to reflect the vehicle demand, it is
desirable that the interval of production of a particular vehicle model should be kept constant, that the
volume of necessary parts per hour is leveled, and that the same amount of parts should be picked-up
regularly in the Milk Run.
This type of leveling has become a mechanism to synchronize the entire process with the takt time
(production speed). The takt time is determined from the number of vehicle units of each model as
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specified in the monthly production plan and the monthly operating time. The sequencing, work
procedure, and planning of personnel are drawn up to complete each work process within the
calculated takt time. Necessary parts for the production process are put on a shelf (called a “store”)
located at the side of the assembling line.
Milk Run logistics is employed by Toyota Motor Corporation (TMC) for three reasons: 1)
reduction in transportation cost due to fully loaded efficient transportation, 2) greater accuracy of JIT
parts delivery to synchronize the assembly line, 3) clarification of cost elements in transportation and
their reduction. Previously the transportation cost was included in the prices of parts in the traditional
business practices where the suppliers shoulder its cost. TMC can control the transportation cost by
managing the Milk Run logistics by themselves.
Bangkok is one of the centers of TMC’s global bases. Although some strategic parts used to
assemble the global car are imported from other ASEAN countries in which a system of mutual
supplementation is already established, parts that are procured in Thailand account for about 80%
(monetary base). The following discusses the operations of the Milk Run logistics through an analysis
of the interview surveys conducted at Toyota Motor Thailand (TMT) and a 3PL provider TTKL (TTK
Logistics).
TMT maintains three assembly factories located in Samrong, Gateway, and Ban Pho and another
group company named TAW has one factory in Samrong. They produce 490,000 vehicles a year (of
which about 200,000 are for export). This study investigated parts procurement logistics in the TMT
Samrong plant. At TMT, parts are procured from about 150 suppliers (Fig. 3). These suppliers are
allocated in five zones in the Bangkok metropolitan area in which the Milk Run logistics is performed
(one run made in a range of four hours). Two logistics service providers undertake the Milk Run
logistics. One of the larger companies undertaking the Milk Run logistics is TTKL which is the focus
of this survey.
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TTKL is a logistics company established in December 2002 to manage the Milk Run logistics of
TMT. Its activities are divided into transportation and logistics operations. The transportation
operation is composed of the Milk Run logistics of locally procuring automobile parts and other
activities which include optimal route planning. The logistics operation, on the other hand, consists of
Complete Knock Down (CKD) parts packaging for export, parts consolidation (vendor to vendor), and
general warehouse works. The truck centers which maintain a total of 616 trucks and 40 forklifts are
located in Amata Nakorn, Samrong, Eastern Seaboard, and Gateway.
The Milk Run logistics for TMT was started by Toyota Tsusho Thailand in 2001, and succeeded by
TTKL in 2003. At present, the Milk Run logistics is being implemented for four factories of TMT.
About 50 delivery routes are established to each plant, which could be changed in the case of traffic
congestion. Six-wheel trucks (4.3 tons loading capacity) are usually utilized but at regions which can
accommodate heavy trucks, ten-wheel trucks (12 tons loading capacity) are used.
Because the Milk Run logistics relates closely to the automobile’s production plan, a close
cooperative relationship between TMT, TTKL, and the suppliers is established. The Samrong factory
operates two shifts, and parts are ordered through e-kanban3 by regularly dividing the daily amount
3 Electronic Kanban process integrates the (spatially distributed) suppliers into the synchronized supply
chain.
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into 36 orders per day. The production and the operational plan determined from the working plan,
parts information, and information on goods delivered is transmitted by the TMT to the TTKL.
TTKL collects basic information on running times and transport distances necessary in determining
the routes and provides them to TMT. TMT then calculates the transport volume everyday based on
parts information, the production plan, and container sizes, and determines the routing and scheduling
plan using an optimization system on operations management. Based on these results, TTKL prepares
the stowage plan, truck diagram, and the schedule of the host terminal.
In actual operation, a guide containing the driver check sheet, route code card, terminal card, and
container label is prepared by the TTKL’s operation manager for easy understanding of the operational
plan. The operation manager assigns a driver for each route, and registers the route information in a
geographic information system (Fig. 4).
The driver fills-in the check sheet at each stage of operation. During the operation, the operation
manager monitors the trucks’ location by acquiring GPS data every minute. In cases of non-
conformities with the schedule, such as delay, over-speed or out of the route, the information is
displayed in the computer terminal of the operation center and the operation manager rectifies the
situation by calling the driver on his cellular phone. In cases of traffic congestion, a detour is selected
from the alternative routes set beforehand. Furthermore, in cases of accidents, an emergency truck is
dispatched to the site and goods are transhipped and delivered to the destination in accordance with the
scheduled delivery time.
At TTKL, it was evaluated that the investment in GPS was justified taking account of fuel
efficiency, accident reductions, and insurance rate discounts. Although trucks do not have on-board
computers, they can sufficiently manage the operations by comparing the GPS data and the check
sheets which the drivers are requested to fill in at the check points. It is also possible for the driver to
be guided accordingly. The benefits produced by such improvement are shared between TTKL and
TMT.
Operation Centre
Global Positioning System
Poling every one minute
Driver fills
in driver checking sheet
(DCS) Track Track
Sche
dule Alarm
Call driver’s cellular
phone when in irregular
situation
The parts supplier loads the parts packed in returnable containers to the designated places on the
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Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.
trucks based on a stowage plan. In order to prevent the collapse of goods during transportation, TTKL
protects the goods with protective boards and safety belts. Goods are collected from several parts
suppliers according to a collection schedule, and delivered to a specified truck bay in the TMT plant.
Allowed arrival times are within plus or minus ten minutes of the scheduled time. For example, if the
arrival time is about 15 minutes over the scheduled time, the event is recognized as compliance
deviation concerning schedule. The rate of compliance deviation concerning schedule, which is one of
Key Performance Indicators (KPI), is around 5% in TTKL.
The driver unloads the parts to the receiving and checking area using a forklift, and loads empty
containers instead. Once the processing of the documents is completed, the driver exchanges the
forklift key with the truck key, and returns to the TTKL terminal. The returning driver then confirms
the contents of the check sheet with the operation manager. If there is no irregularity, the operation is
succeeded to the next driver.
The Milk Run logistics utilizes the trucks efficiently, where the average loading rate becomes very
high. It results in less environmental impacts including CO2 emission. High loading factor is realized
partly because the trucks bring not only necessary auto parts but also the returnable containers to pack
the parts. The empty containers get back to the original suppliers just before picking up new parts in
the next run, so that we could assume that the loading rate comes close to 100 % in the case of Milk
Run.
Based on detailed data on the logistic operations, we estimated CO2 emission in the pick-up
operations with Milk Run and without Milk Run. Assuming a simplified supplier location and Milk
Run zones around Bangkok, we found that the Milk Run reduces about 13.6 tons of CO2 emissions
per factory per day, which is 53% reduction compared with the situation without Milk Run.
While Milk Run is an urban sourcing and delivery concept big companies build up a world-wide
network of industrial suppliers. This implies that Milk Run has to be integrated into the world-wide
supply chains, which are usually constructed in a way that the assembly plants are served JIT/JIS. The
principle is demonstrated taking the example of the Webasto Company4, Germany, and its assembly
plant in Palmela, Portugal close to Lisbon. Webasto produces at this location retractable hardtops for
the VW EOS, which is produced close by in an assembly plant of Volkswagen. 250 hardtops are
produced per day, consisting of 450 parts each, produced by 65 suppliers. Only 15% come from the
Iberian peninsula while 85% are produced in central Europe. The logistic concept 2008 has been
developed together by Webasto and the logistics provider Schenker, the biggest European logistics
company, owned by Deutsche Bahn AG.
Full truck loads are carried on the direct way from the supplier to Webasto while smaller transport
units are carried to the regional hub of Schenker in Regensburg (southern Germany), consolidated
there and then carried to Palmela. 50 full trucks go per week from Regensburg to Palmela, which are
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almost equally distributed over time. This is the Main Run part of the logistic concept. The regional
part is a scheme of six Milk Runs collecting loads in Germany, Austria Hungary and Slovakia. In the
case of low volumes of Webasto suppliers the logistics provider Schenker consolidates the flows with
consignments from other companies. By this way a collaborative logistics platform is constructed
which on the one hand guarantees for a synchronized sourcing and delivery of the preliminary
products and on the other hand optimizes the capacity use of the vehicles employed.
Before the introduction of the optimized Webasto/Schenker scheme every supplier was responsible
for a JIS delivery of the products which lead to a highly unsynchronized schedule and suboptimal
loading of trucks. The new concept saved 30% of vehicle kilometres and guaranteed that the
remaining 70% are made by a most modern truck fleet. This means that the savings of environmental
costs is about one third, which underlines that a coordinated system of Milk and Main Runs is a big
step towards green logistics.
Audi AG gives an example for integrating Milk Run and rail in the logistic chains. Fig. 5 shows the
distribution of suppliers in Europe.
Audi uses rail for the transport of auto parts between Ingolstadt (main plant and headquarters) and
Györ (Hungary). Audi also uses rail for the transport of finished cars. 70% of delivery of new cars is
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transported by rail. For the transport to the oversea port Emden Audi uses trains, which are supplied
with carbon free electrical energy (produced in Norway by water power). This helps to save about
5,000 tons of CO2 per year.
In recent years there is lively discussion on improving logistics through collaborative arrangements
and intermodal transport schemes. Obviously every company tries to optimize their logistic operations.
But this does not lead to the best solution from a macro perspective such that efficiency and
environmental performance can be improved substantially by constructing collaborative logistic
systems. One of the first well-elaborated concepts is due to Grothedde, Ruijgrok and Tavasszy (2005).
They specify an idea of Vermunt (1999) on a “Multilognet”, an intelligent multi-logistic network,
through designing a collaborative hub network for the distribution of fast moving consumer goods
using a combination of trucking and inland waterway (IWW) barges in the Netherlands.
A large research project of the German Ministry of Economic Affairs named “LOGOTAKT” goes
into a similar direction. LOGOTAKT (2010) is a collaborative synchronized logistic platform for
palletized shipments, including all transport modes (Fig. 6). A market study for LOGOTAKT comes
to the result that about one third of the long-distance market of unitized transport in Germany (which
again is about one third of the total long-distance freight transport volume in terms of tkm) is affine to
such type of intermodal service. The savings of CO2 in the affine markets by reducing truck km is
estimated 30%.
Schenker Rail AG has developed a concept for integrating Milk Run and rail transport. It consists of
“railport nodes” (in most cases big Marshalling yards), pallet flow trains, which operate on regular
schedule and fixed lines and pallet flow railway cars which can take some 80 pallets each. It is also
possible to load air cargo boxes or boxes for inter-industrial exchange – as for instance for the
automotive industry – on such cars.
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12
Chinese car market has developed rapidly to become the largest market for automobiles of the
world. About 9.5 million road vehicles have been produced in China in the year 2008, and the
tendency is increasing because the car density is still below 50 passenger cars per thousand people
such that there is a huge potential for future growth. Fig. 7 indicates a strong relationship between per
capita GDP and the number of individually owned automobiles per thousand people, although
Shanghai is an exception which introduces the license plate auction system to control the number of
new cars (Fu (2010)). As per capita GDP increases in major Chinese cities, more cars are produced in
urban areas supported by Milk Run and inter-urban logistics network connecting the suppliers.
Fig. 7: Per capita GDP and car ownership in major cities (2008)
Source: China Statistical Yearbook (2009).
The structure of the Chinese automotive industry will change in the future. Presently China is a
sales market for foreign brands which partly are assembled in China. European, US-American and
Japanese manufacturers have built assembly plants in China, which serve the Chinese market. There
are about 50 Chinese producers on the market which in the year 2008 had a market share of 6.2%,
only. Table 2 exhibits the largest 5 producers and their production volumes:
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As can be easily seen from Table 3 the production volume of a single Chinese company is not high,
compared with giants like Toyota (7.8 mill. vehicles incl. trucks and buses), General Motors (7.5 mill.
vehicles) or Volkswagen (6.3 mill. Vehicles, all figures for 2009). The Chinese producers provide low
cost cars and serve special market segments. It is well known that they presently are imitating a
number of successful brands, but this period of imitation will be followed by a phase of original design
and technology in the future. It is also probable that many of the about 50 Chinese producers will be
consolidated by mergers and alliances to increase their market power. Big players will grow up with
high production volume which partly will be exported, in a first phase to developing countries and in a
second phase word-wide.
We expect that Milk Run could play an important role to collect parts in urban areas. In Shanghai,
for example, a limited number of registered trucks can run, so that Milk Run is attractive in terms of
efficient use of truck fleet with high loading rate. China is a spacious country and car manufactures
have usually several assembly factories throughout the country, so that both urban and inter-urban
procurement network should be designed for the efficient and sustainable logistics. In particular for
the assembly plants in the central and western provinces where China is trying to foster economic
development, Milk and Main Runs should be developed to transport auto parts from the suppliers in
the eastern provinces.
Hashimoto, Ishihara, Nemoto and Inaba (2009) analyzed how Toyota having four factories in China
synchronizes procurement from remote places with their production. They reviewed literatures that
dealt with the relation between auto manufacturers and parts suppliers, and pointed out two
characteristics of procurement logistics. First, networks of procurement logistics tend to become
complex because auto manufacturers and parts suppliers take independent strategic positions. Second,
it is getting an important issue to design and construct whole networks of procurement logistics
including Milk Runs in urban areas.
For procurement within urban areas, Toyota mainly introduces Milk Run pickups. For transport
between remote areas, Toyota utilizes coastal shipping between Tientsin / Shanghai, Guangzhou /
Shanghai, and Tientsin / Guangzhou, and also uses Yangtze River transport between Shanghai /
Chengdu. It had used railway between Tientsin / Chengdu, but stopped using railway because of
unstable lead time (Fig. 8).
When deciding which parts are procured from which suppliers, Toyota takes into account the
characteristics of automotive parts, such as their scale economy in production and value density (value
of parts / weight). In case of common parts used for many models, it is advantageous to procure from
single supplier which brings benefit of scale economy in production. The parts with higher value
density also tend to be procured from remote suppliers. For example, Toyota procures car navigation
system from a supplier in Tientsin located 2,000km away from their factory in Guangzhou. On the
contrary the parts with lower value density such as seats or fuel tanks are procured nearby suppliers.
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14
A substantial part of the supply chains of the Chinese automotive industry can be organized by
combining Milk and Main Runs. The same holds for carrying the products to the markets. Milk Run
could contribute to establish sustainable distribution logistics of consumer products in urban areas. At
the same time the use of rail, coastal shipping and inland waterway for Main Runs will be necessary in
the future, because otherwise an avalanche of truck traffic would be generated, which could hardly be
accommodated by the motorways existing and planned. Furthermore rail, coastal shipping and inland
waterway have substantially lower emissions and accident rates such that shifting transport from road
will result in big savings of environmental and human resources.
6 Conclusions
It has been shown that Milk Run and its integration to the long-distance logistics leads to a
substantial increase of economic efficiency and environmental benefits in automotive industry. Milk
Run is also expected to work in China, where a large number of cars will be produced in urban areas.
We expect that the production technology and the logistic systems will not be much different from
schemes which presently are applied by the big players like Toyota. Extended e-kanban-systems with
electronic support by specialized software providers might form the heart of the JIT production system
and the synchronized logistics, so that Milk Run could play an important role to collect parts in urban
areas.
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15
Aside from automotive industry, the urban pick-up/delivery logistics of any parts, products and
even wastes could be organized in form of Milk Run schemes using trucks of adjusted size and
equipment. Milk runs help to minimize the vehicle km necessary for regular sourcing or distribution
processes and will therefore become a dominant logistics principle in developed and emerging
countries including China, Brazil or India. While the principal idea of Milk Run remains invariant
over time there is a wide variety of options to adjust the scheme to regional production and demand
patterns in each country, such that at the end of the day a host of different Milk Run schemes might
emerge involving various stakeholders, types of public/private partnership, and links to the global
logistics networks.
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Göpfert, I., ed. (2009), Logistik der Zukunft – Logistics for the Future. Gabler. Wiesbaden.
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