Frequently Asked Questions

Frequently Asked Questions (FAQs)

1. Where do I login to myMapúa? 2
2. What do I do if I can’t login? 2
3. How do I navigate myMapúa? 2
4. How do I view my grades in myMapúa? 3
5. How do I view my Schedule in myMapúa? 5
6. Can I view the courses in my program of study? 7
7. How do I use myMapúa’s Online Enrollment facility? 11
8. How do I add courses to my load? 13
9. How do I remove courses from my load? 14
10. How do I assign sections to my courses? 15
11. How do I assign sections to my courses? 17
12. How do I finalize my load? 18
13. What is a “GSA”? 18
14. Can I pay online? 19
1. Where do I login to myMapúa?

a. Type the URL http://my.mapua.edu.ph in your browser. You’ll be redirected to a site similar to
the one below.

b. Key in your provisioned username and password in the fields provided and press the “Sign in”
button. If you have forgotten your username or password, simply email
[email protected] and provide the following information:

a. Student Number
b. Last Name, Given Name (Middle Name)
c. Program (e.g., ECE)
d. Date of Birth

2. What do I do if I can’t login?

a. You can reset your password using the “Can’t access your account?” button in the login page.
b. You can also email [email protected] to reset your password. Please ensure that you
provided your contact details for verification purposes.

3. How do I navigate myMapúa?

myMapúa is basically divided into two regions, the left navigation pane and the information pane.
 Figure 1. My Home Screen

The left navigation pane contains the actions that you can do, organized into categories that you can
expand by clicking on the label or the plus sign. When you select an action item in the navigation
pane, the information pane on the right changes reflecting the information requested and additional
navigations if any.

Once you have successfully logged in, the initial page will be your “My Home” screen, which
contains a rich amount of information ranging from enrollment reminders, important
announcements, as well as updates for myMapúa. It is advised that you take time to check out this
page for important news and announcements.

4. How do I view my grades in myMapúa?

Once you have successfully logged in, expand the “Profile” category in the navigation pane and click
on “My Grades” (Figure 2. My Grades). The information pane will change to show the latest grades
as well as additional navigations for the school year and term.
 Figure 2. My Grades

Changing the school year also changes the content of the grades shown below it as shown from
Figure 3 to Figure 4. You can also change the term within the school year to view specific quarters as
shown in Figure 5.

Figure 3. Changing the School Year

Figure 4. Changing the term within the School Year

 Figure 5. Changing the term within the School Year

5. How do I view my Schedule in myMapúa?

You can access your current as well as past schedules by expanding the “Profile” category and
clicking on “My Schedule.” The information pane will update itself to show the schedule information
and a set of navigation controls that allows you to view past schedules. See Figure 7 to Figure 9.

Figure 6. Viewing schedules

Figure 7. Changing School Year

Figure 8. Changing Term

 Figure 9. Changing Term

6. Can I view the courses in my program of study?

Yes. Simply navigate and expand the “Profile” category and select “My Curriculum.” The information
pane will display your current assigned curriculum and the status of the courses that you have taken
(see Figure 11).

The navigation pane for “My Curriculum” contains the information regarding the number of units
required, taken, credited, and left/remaining as well as the program code and applicable year of
implementation.

The courses in the display are organized in tables and grouped into core, elective, and specialization
courses, each of which updates the table to show the schedule of courses in each group (see Figure
10)
 Figure 10. My Curriculum - Navigation

The statuses of the courses are color coded, and each color is described as follows (see Figure 11):

 Taken (colored Blue) – refers to courses that have been taken and passed by the student.
 In Current Load (colored Green) – refers to courses that the student is currently enrolled in for the
current term.
 Not Yet Taken (colored Black) – refers to courses that have not been enrolled or in which a student
has not passed the requirements.
 Incomplete (colored Red) – refers to courses whose requirements the student has not yet fulfilled.
 Exempted/Credited (colored Gold) – refers to either courses whose credits are taken from other
courses that are deemed equal or courses that have been deemed not necessary (exempted) for the
student to take.
 Figure 11. My Curriculum – Core Courses

Figure 12 to Figure 15 show the other aspects of “My Curriculum.” It is advised that you explore the
other tabs and navigations in “My Curriculum,” as this will help you plan ahead and manage your time
and resources better.
Figure 12. My Curriculum - Elective Courses

Figure 13. My Curriculum - Elective Types

 Figure 14. My Curriculum - Elective Type Courses

Figure 15. My Curriculum - Specialization

7. How do I use myMapúa’s Online Enrollment facility?

Online enrollment options are found by expanding the “Enrollment” category. Please note that
some items in this category are not available depending on the schedule of enrollment.
 Figure 16. Enrollment Left Navigation Panel

The action item “Manage Course” allows you to add and remove courses that you want to take for
the term. The information panel displays the familiar list of courses in a curriculum format, while
above is the list of courses that have been added.

As seen in Figure 17, there is an additional legend for the “Remaining Load,” which is colored purple.

Figure 17. Enrollment - Manage Course

This new legend means that although all requisites of the course have been completed, automated
advising is preventing the user from adding the course due to any of the following rules:
  No Advance Course – The system will only allow students to take courses up to the
prescribed term only.
 4-Term Span – The system will only allow courses starting from the oldest scheduled course
whose status is “Not Taken” counting four terms forward and is likewise bounded with the
“No Advance Course” rule.
 24 Units Selection Window – The system will display the first 24 units from the list of
available courses within the 4-Term Span.

Figure 18 and Figure 19 show an example of these color-coded courses. Note that only courses with
checkboxes may be added.

8. How do I add courses to my load?

Click and expand the “Enrollment” category and select the “Manage Course” action item.

Once the information pane has loaded completely, select the course that you wish to add by
toggling the checkboxes and pressing the “Add Course” button at the bottom of the table.

Figure 18. Manage Course - Add Course

Note that you may need to navigate across years and between the various groupings (Core, Elective,
and Specialization) to find the course you wish to add.
 Courses that have been added to your load are shown above the table (see Figure 19).

Figure 19 Manage Course - Courses In Load

9. How do I remove courses from my load?

Click and expand the “Enrollment” category and select the “Manage Course” action item.

Once the information pane has loaded completely, select the course that you wish to remove by
toggling the checkboxes and pressing the “Remove” button just below the table (see Figure 20).

Note that removing courses from the list may also remove courses that has not been tagged for
deletion to ensure that course relationships are preserved as in the case of paired or co-requisite
courses.
 Figure 20 Enrollment - Removing Courses

10. How do I assign sections to my courses?

Click and expand the “Enrollment” category and select the “Manage Section” action item.

Once the information pane has loaded completely, select the course you wish to assign a section to
from the list of courses in your load (see Figure 21).

Figure 21. Enrollment - Manage Section

The list of available sections will be displayed on the right side of the table. The list of sections also
shows how many sections are still open and those that are already closed.
 Figure 22. Enrollment - Available Sections

Selecting the section highlights the “Plot Schedule” mini-map and displays any conflict with a red
background.

Clicking the “Assign” button allocates a slot for you in the selected section. This increases the
“Reserved Slots” count and closes the section should this counter is equal to or exceeds the “Max
Slot” counter. See Figure 23 and Figure 24.

Figure 23. Enrollment - Schedule Map

 Figure 24. Enrollment - Assigned Sections

11. How do I assign sections to my courses?

Click and expand the “Enrollment” category and select the “Manage Section” action item.

From “My Current Load…”, check all courses whose sections you wish to remove and click on the
“Remove” button just below the list. A confirmation dialog will appear and, once confirmed, will
remove the assigned sections.

Figure 25. Enrollment - Removing Section

12. How do I finalize my load?

Click and expand the “Enrollment” category and select the “Finalization” action item.

The information panel will display the matriculation charges and discounts (if any) for the selected
courses for the term (see Figure 26).

Note on load finalization:

 All courses have assigned sections. Finalization removes all courses that do not have
sections with the exception of continuing courses.
 All pertinent scholarships must be validated before finalization in order for scholarship
discounts to take effect.
 Once the finalization is complete, the student is no longer able to edit his load and will
update the “Enrollment” category removing and adding action items.

Figure 26. Enrollment - Load Finalization

13. What is a “GSA”?

GSA stands for Generated Schedule and Assessment. The printed GSA contains the tabulated
schedule of the student and a breakdown of charges the student who wish to enroll for the term
with the selected number of units will incur.

Access to the GSA can only be done once the student has finalized his load. See Figure 27 for an
online version of the GSA.
 Figure 27. Generated Schedule and Assessment

14. Can I pay online?

Yes. myMapúa has a built-in online payment facility that uses BancNet ATM cards.

Figure 28. Bills & Payments - Unsettled Charges

Users who wish to settle charges will need to navigate to “Bills & Payments” and select the
“Unsettled Charges” to show all unsettled items.

Simply select the items you wish to settle and press the “Pay Now” button (see Figure 29 and Figure
30).

This will redirect you to the BancNet gateway that will need the following information.

 Bank Name – This can be chosen from the list of banks from the drop down menu.
 Card Number – Refer to your bank to get this information if it’s not the number printed on
the card.
 Member Number – This is usually “1.” However, please consult with your bank for details.
 Account Type – Choose the type of account for your ATM (most of the time, it’s Savings)
 Security PIN – Key in the security code used to transact with the ATM.

Once you have clicked on “Submit,” the transaction will be processed by BancNet, and myMapúa
will be notified if the transaction has completed successfully or not.

If the transaction was successful, the settled item will be transferred to the payment history as seen
in Figure 33.

Figure 29. Bills & Payments - Step 1

Figure 30. Bills & Payments - Pay Now

 Figure 31. Bills & Payment - BancNet Payment Gateway

Figure 32. Bills & Payments - ATM Card Information and PIN
Figure 33. Bills & Payments - Payment History