This document outlines 12 dimensions of data quality: completeness, consistency, conformity/validity, uniqueness/cardinality, accuracy, correctness, accessibility, security, currency/timeliness, redundancy, coverage, and integrity. These dimensions provide a framework for ensuring data adheres to specifications, is free of errors, can be easily accessed and retrieved, is protected, up-to-date, and accurately reflects real-world entities. Maintaining high data quality across these 12 dimensions helps organizations make well-informed decisions based on reliable information.
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12 Dimensions of Data Quality
This document outlines 12 dimensions of data quality: completeness, consistency, conformity/validity, uniqueness/cardinality, accuracy, correctness, accessibility, security, currency/timeliness, redundancy, coverage, and integrity. These dimensions provide a framework for ensuring data adheres to specifications, is free of errors, can be easily accessed and retrieved, is protected, up-to-date, and accurately reflects real-world entities. Maintaining high data quality across these 12 dimensions helps organizations make well-informed decisions based on reliable information.
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12 Dimensions of Data Quality
1. Completeness (or Entirety)
Completeness is the degree of usage of the attributes of a specific data element. This is basically ensuring that no key field is left blank. 2. Consistency Consistency means that data values for a specific data element within the enterprise system landscape are the same. For example, the GL account for customer deposits in the CRM system should have the same value in the ERP system as well. 3. Conformity or Validity Conformity (also called validity) refers to data that adheres to specifications, standards, or guidelines, including data type, description, size, format, and other characteristics. . 4. Uniqueness or Cardinality Uniqueness (also called cardinality) points out that there are no duplicates values for a data element. 5. Accuracy Accuracy is the degree to which data truly reflects the business category, entity, or event. 6. Correctness Closely related to accuracy is correctness. Correctness is freedom from error or mistakes. It is of Boolean nature; something is either correct or not, and there cannot be a degree of correctness. A customer’s bank account number needs to be correct; even a mistake of one character could cause a significant impact to business. Correctness and accuracy go hand-in-hand. For example, the supplier’s phone number needs to be correct, while the supplier’s name needs to be accurate. 7. Accessibility Data accessibility refers to how easy (or not) it is to access or retrieve data within a database in the system. 8. Security Data security is protecting data from destructive forces, including unauthorized users or systems. 9. Currency or timeliness Fundamentally, data quality is time-sensitive; data values continuously change during the data lifecycle. Currency (or “freshness”) refers to how “stale” the data is, and how much time has elapsed since it was created or last changed at the data source. For example, if vendor payment terms have not been updated for years, the data involved would be termed low-quality, as there could be a potential opportunity to renegotiate the contracts with the vendor for better deals. 10. Redundancy Data redundancy is a condition created within a database or data storage technology in which the data element is replicated and captured by two separate IT systems in two different locations for backup and recovery purposes. 11. Coverage Data coverage that promotes data sharing, however, is tied to the business process. Reference and master data have high coverage as they are usually shared in the enterprise, while transactional data has less data coverage as they are specific to one LoB or business function. 12. Integrity Data integrity includes ensuring that data is recorded exactly as intended, and that when data is retrieved, it is the same as it was when originally recorded. Basically, data integrity ensures that data is not compromised.