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Gujarat Technological University: Prof. Bhasker Vijaykumar Bhatt

This document discusses empathy mapping, which is a tool used to understand users and their needs. Empathy mapping involves watching a video to learn what empathy is and how it can be used effectively. It focuses on understanding users by considering what they say, think, do, see, feel and their pains and gains to help design products and services that meet their needs.

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nandkishor joshi
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55 views

Gujarat Technological University: Prof. Bhasker Vijaykumar Bhatt

This document discusses empathy mapping, which is a tool used to understand users and their needs. Empathy mapping involves watching a video to learn what empathy is and how it can be used effectively. It focuses on understanding users by considering what they say, think, do, see, feel and their pains and gains to help design products and services that meet their needs.

Uploaded by

nandkishor joshi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Gujarat Technological

University
Prof. Bhasker Vijaykumar Bhatt
Assistant Professor in Civil Engg.

EMP A THY M A PP I NG
Sarvajanik College of Engg. & Tech.,
Surat
EMPATHY
It can do magic…!

Let’s watch a video… What it is all about…


Empathy Mapping

Sunday, April 05, 2015 FDP - Workshop on Design Engineering, GTU Innovation Council 3
Empathy Mapping

Sunday, April 05, 2015 FDP - Workshop on Design Engineering, GTU Innovation Council 4
Empathy Mapping

Sunday, April 05, 2015 FDP - Workshop on Design Engineering, GTU Innovation Council 5
Empathy Mapping

Sunday, April 05, 2015 FDP - Workshop on Design Engineering, GTU Innovation Council 6

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