Scribd
Upload
212 views

QMS Flow Chart

The document outlines an organization's quality assurance process which includes planning procedures according to ISO9001 standards, conducting internal audits to review procedures and ensure continuous improvement, assessing customer satisfaction through questionnaires and addressing any issues, and performing management reviews to analyze quality data and establish corrective action plans.

Uploaded by

Ruel Lacopia
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
212 views

QMS Flow Chart

The document outlines an organization's quality assurance process which includes planning procedures according to ISO9001 standards, conducting internal audits to review procedures and ensure continuous improvement, assessing customer satisfaction through questionnaires and addressing any issues, and performing management reviews to analyze quality data and establish corrective action plans.

Uploaded by

Ruel Lacopia
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 1

CDM & Department Division Managers /

Start /End QHSE Manager QA Supervisor


Manager Designee

QHSE POLICY Context of Organization


PLANNING

Objectives and SOP


ISO9001 Procedures and QRA

Continuous
process Review and Continuous Improvement

Auditees not 14 days


available notification
INTERNAL AUDIT

Draft and circulate IA Notification to Auditors Participate in the audit


QUALITY ASSURANCE

schedule and Auditee as per agenda

Share Audit Report


CUSTOMER SATISFACTION

Delay in Continuous
response follow up

Respond to questionnaires
Send questionnaires to
and share concerns with
Interested Parties
full transparency

Maintain Analyze output and


Records establish action plan with
process owner

Gather data, share


MANAGEMENT REVIEW

Attend the meeting and


minutes of meeting and Invite Management in
raise any observations /
prepare presentation as advance
concerns
per the standard agenda
Continuous
process
Maintain
Records

You might also like