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Term Sheet For The Operation and Maintenance Agreement Annexure - Operating Agreement

Operating Agreement

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0% found this document useful (0 votes)

66 views

Term Sheet For The Operation and Maintenance Agreement Annexure - Operating Agreement

Operating Agreement

Uploaded by

Sook Mun Chua -

We take content rights seriously. If you suspect this is your content, claim it here.

Available Formats

Download as DOC, PDF, TXT or read online on Scribd

You are on page 1/ 42

This document has been prepared for the purposes of the PPP IN INFRASTRUCTURE RESOURCE CENTER FOR

CONTRACTS, LAWS AND REGULATIONS (PPPIRC) website. It is a sample document FOR REFERENCE
PURPOSES ONLY and SHOULD NOT BE used as a "model". The inclusion of any legal materials on the PPPIRC
website does not mean that they are in any way approved, endorsed or recommended by the World Bank Group or its
affiliates. Legal advice should be sought to determine whether a particular legal document is appropriate for any given
project, and how the specific terms of the document should be adapted to fit the circumstances of that project.

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

ANNEXURE [ ] - OPERATING AGREEMENT

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

entered into between

[CONCESSIONAIRE];

and

[OPERATOR.

The parties agree as set out below.

1. INTERPRETATION AND INTRODUCTORY

The clause headings in this agreement are for the purpose of convenience only
and shall not be taken into account in the interpretation of nor modify the terms of
this agreement. Unless inconsistent with or a contrary intention clearly appears
from the context -

1.1. words importing -

1.1.1. any reference to a gender includes the other genders;

1.1.2. any reference to the singular includes the plural and vice versa;
and

1.1.3. any reference to natural persons includes legal persons and vice
versa;

1.2. the following terms and expressions shall have the meanings assigned to
them hereunder and cognate expressions shall have a corresponding
meaning -

1.2.1. "the/this agreement" means the operation and maintenance

agreement as set out herein, together with all appendices
hereto;
Page 1 of 42

PPP in Infrastructure Resource Center for Contracts, Laws and Regulations (PPPIRC) Reviewed by:
LEGPS
http://www.worldbank.org/ppp June 2008
This document has been prepared for the purposes of the PPP IN INFRASTRUCTURE RESOURCE CENTER FOR
CONTRACTS, LAWS AND REGULATIONS (PPPIRC) website. It is a sample document FOR REFERENCE
PURPOSES ONLY and SHOULD NOT BE used as a "model". The inclusion of any legal materials on the PPPIRC
website does not mean that they are in any way approved, endorsed or recommended by the World Bank Group or its
affiliates. Legal advice should be sought to determine whether a particular legal document is appropriate for any given
project, and how the specific terms of the document should be adapted to fit the circumstances of that project.

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

1.2.2. "the concession assets" means the concession assets as defined

in terms of the concession contract;

1.2.3. "the Concessionaire" means [ ], a priService Taxe company

with limited liability duly incorporated in [LOCATION] with
registration number [ ], herein represented by
___________________ in his capacity as
__________________ of the Concessionaire, he being duly
authorised thereto;

1.2.4. "the concession area" means the concession area to which the
concession contract applies from time to time;

1.2.5. "the concession contract" means the written concession

contract between the Concessionaire and [Council] dated [ ], as
amended from time to time;

1.2.6. "construction contract" means a written agreement concluded

by the Operator for, on behalf of and in the name of the
Concessionaire in terms whereof any of the works existing as at
the effective date are expanded, rehabilitated and/or re-
commissioned or in terms whereof new elements of the works
not in existence as at the effective date are to be constructed
and commissioned;

1.2.7. "consumer" means any end-user within the concession area

that is or is to be supplied with water services by the
Concessionaire in terms of the concession contract;

1.2.8. "the consumer rules" means the consumer rules governing the
supply of water services to consumers as published by the
Concessionaire in terms of the concession contract from time to
time;

1.2.9. "contractor" means any contractor or sub-contractor of the

Concessionaire under a construction contract as appointed by
the Operator for and on behalf of the Concessionaire in terms of
this agreement;

Page 2 of 42

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

1.2.10. "the developed areas" means collectively the developed areas
within the concession area as at the effective date reflected in
the maps annexed hereto marked Appendix 1 or, if the context
is appropriate any one of them;

1.2.11. "Ministry" means [ ] and/or its successor-in-title;

1.2.12. "the effective date" means the effective date as defined in

terms of the concession contract;
1.2.13 "Council" means [ ] and its successors-in-title;

1.2.13. "expansion areas" means any area outside the developed areas
but within the concession area which, in terms of the
concession contract, is to be supplied with water services;

1.2.14. "lender" means any entity who qualifies as a "lender" under the
concession contract;

1.2.15. "new area" means any geographic area outside the concession
area which may in future be incorporated into the concession
area;

1.2.16. "the operation and maintenance manuals" means the written

manuals setting out the detailed procedure for the operation and
maintenance of the works;

1.2.17. "the Operator" means [ ];

1.2.18. "the parties" means all the parties to this agreement;

1.2.19. "regulatory provisions" means regulatory provisions as

defined in the concession contract;

1.2.20. "the stock" means, collectively, the stocks of chemicals, spare

parts, equipment and raw material to be received by the
Concessionaire from Council at the effective date in terms of
the concession contract;

1.2.21. "substitute entity" means any person or entity replacing the

Concessionaire in terms of [ ] of the concession contract;

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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

1.2.22. "SERVICE TAX" means value added tax payable in terms of
[legislation], as amended;

1.2.23. "water services" means water services as defined in terms of

the concession contract;

1.2.25. "the water services standards" means the standards pertaining

to the quality of water services to be supplied by the Operator
to consumers in terms of this agreement, being the standards set
out in Appendix 2 hereto, or such other standards as the parties
may from time to time agree upon by executing further
appendices and replacing the existing Appendix 2 therewith,
provided that such water services standards shall always be in
accordance with the provisions of the Water Services Act and
the regulatory provisions;

1.2.6. "the works" means the works as defined in terms of the

concession contract;

1.3. save as otherwise defined in 1.2, all expressions defined in the concession
contract shall bear the meaning in this agreement as is assigned to such
expressions in the concession contract;

1.4. if any provision in a definition is a substantive provision conferring rights

or imposing obligations on any party, notwithstanding that it is only in the
definition clause, effect shall be given to it as if it were a substantive
provision in the body of the agreement;

1.5. expressions defined in this clause 1 shall bear the same meaning in any
appendices to this agreement which do not otherwise contain their own
definitions;

1.6. where any words and/or expressions are defined within the context of any
particular clause in this agreement, the words and/or expressions so
defined shall bear the meaning assigned to such words and expressions in
that clause, notwithstanding that such words and/or expressions have not
been defined in this interpretation clause.

2. INTRODUCTION

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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

2.1. Under terms of [legislation], the Council is obliged to take reasonable
measures to provide the infrastructure to ensure the supply of water
services to consumers within the concession area.

2.2. Council and the Concessionaire accordingly concluded the concession

contract in terms whereof -

2.2.1. the Concessionaire is appointed as an independent private

sector water services provider to undertake, on a sole and
exclusive basis, for and on behalf of Council the supply of
water services within the concession area on the terms and
conditions set out in the concession contract and furthermore in
accordance with the regulatory provisions; and

2.2.2. the Concessionaire is obliged to sub-contract to and appoint the

Operator to operate and maintain the works and to undertake
the supply of water services to consumers within the concession
area for and on behalf of the Concessionaire on the terms and
conditions set out in this agreement.

2.3. This agreement sets out the basis on and terms and conditions subject to
which -

2.3.1. the Concessionaire appoints the Operator as a sub-contractor;

and

2.3.2. the Operator will fulfil its duties,

as envisaged in 2.2.2.

3. CONDITIONS PRECEDENT
3.1. This agreement, in its entirety, is subject to the conditions precedent that
all the conditions precedent to which the concession contract is subject
(save for the requirement of this agreement becoming effective), are
timeously fulfilled or waived, as the case may be, and that the concession
contract becomes fully binding and unconditional on the parties thereto.

3.2. If the conditions precedent set out in 3.1 is not fulfilled timeously and is
not waived, then this agreement shall automatically lapse and be of no
further force or effect and -

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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

3.2.1. to the extent that this agreement may have been partially
implemented, the parties shall be restored to the status quo ante
to the extent that same is possible; and

3.2.2. no party shall have any claim against the other arising out of or
in connection with this agreement.

3.3. The parties undertake to do all things within their power and to take all
reasonable steps as expeditiously as possible in order to ensure fulfilment
of the conditions precedent set out in 3.1 and to give effect to the
provisions of this clause 3.

4. APPOINTMENT AND GENERAL OBLIGATIONS OF THE OPERATOR

4.1. The Concessionaire hereby appoints the Operator -

4.1.1. to operate and maintain the works; and

4.1.2. to undertake, for and on behalf of the Concessionaire, the

supply of water services to all consumers within the concession
area,

for the duration of and upon the terms and conditions more fully set out in
this agreement, which appointment the Operator hereby accepts.

4.2. The Operator -

4.2.1. shall perform its obligations in terms of this agreement using all
the skill, care and diligence to be expected of a properly
qualified and competent operator experienced in -

4.2.1.1. operating and maintaining sanitation service works

and water services works of a similar size, scope
and complexity to the works; and

4.2.1.2. supplying water supply services and sanitation

services of a similar size, scope and complexity to
the water services;

4.2.2. shall, without limiting the generality of 4.2.1, perform its

obligations in terms of this agreement in accordance with -

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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

4.2.2.1. the water services standards;

4.2.2.2. the operation and maintenance manuals in the

possession of the Operator from time to time;

4.2.2.3. the regulatory provisions; and

4.2.2.4. the consumer rules;

4.2.3. shall remain fully aware of the provisions of the concession

contract and shall take full account of all the undertakings and
warranties on the part of the Concessionaire under and by
virtue of the concession contract insofar as same relate to,
affect or may affect the performance of this agreement by the
Operator. In this regard, the Concessionaire shall, on the
signing date, furnish the Operator with a true and correct copy
of the concession contract and shall furthermore, from time to
time as and when amendments are effected to the concession
contract, forthwith furnish the Operator with true and correct
copies of all addenda or other similar documents clearly setting
out the amendments effected to the concession contract;

4.2.4. shall, accordingly and without prejudice to its other obligations

under this agreement, perform all obligations relating to the
operation and maintenance of the works and the supply of
water services imposed on the Concessionaire under the
concession contract in accordance with the concession contract
(for which purposes all relevant provisions of the concession
contract shall be deemed to be incorporated herein as between
the Concessionaire and the Operator), save where this
agreement imposes obligations on the Operator which are more
onerous than the obligations of the Concessionaire under the
concession contract;

4.2.5. hereby undertakes to the Concessionaire that it will perform its

obligations and exercise its rights in terms of this agreement in
such manner and at such times so that no act, omission or
default of the Operator in relation thereto shall constitute, cause
or contribute to any breach by the Concessionaire of any of its
obligations under the concession contract;

Page 7 of 42

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

4.2.6. shall ensure that -

4.2.6.1. in operating and maintaining the works, it will

provide services of such a standard so as to result in
the works being operated and maintained in a safe
manner and free from any unreasonable risk
involved in its operation;

4.2.6.2. in supplying the water services for and on behalf of

the Concessionaire, it will supply same substantially
to the levels of service prescribed in the water
services standards;

4.2.7. shall -

4.2.7.1. accept all employees of the Concessionaire

seconded to it in terms of this agreement and use
such employees to render services hereunder;

4.2.7.2. itself provide all superintendence as may be

necessary to supervise the services to be rendered
by the employees referred to in 4.2.7.1;

4.2.8. shall maintain and, as new information becomes available,

update on an ongoing basis all technical archives and data
systems as required in terms of the concession contract in
respect of the works and the supply of water services at regular
intervals so as to reflect all recent incorporations and/or
decommissioning of any asset;

4.2.9. shall develop and implement a maintenance management

program for the works to enhance and protect the concession
assets and related components and equipment within the
mechanical, electrical, instrumental and structural areas of the
works and shall document the maintenance activities
undertaken to ensure the functionality of the works;

4.2.10. shall be responsible for the supply, installation, operation and

maintenance of all hardware and software forming part of any
geographical information technology system referred to in
clause 10.1.6 of the concession contract.
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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

5. DURATION
5.1. This agreement shall -

5.1.1. notwithstanding the date on which it is signed by the party

signing last in time, be deemed to have commenced on the
effective date; and

5.1.2. unless earlier terminated in accordance with the provisions

hereof, endure until and will automatically terminate at 24:00
on the 30th (thirtieth) anniversary of the effective date.

5.2. Should -

5.2.1. the concession contract be terminated at any time prior to the

date envisaged in 5.1.2 and provided that the Concessionaire
has ceased to be entitled to its rights and has been released from
its obligations under this agreement, Council shall be entitled to
require the Operator to continue -

5.2.1.1. to operate and maintain the works; and

5.2.1.2. to undertake the supply of water services within the

concession area,

on the terms and conditions set out in this agreement for a

maximum period of 90 (ninety days) (or such longer period as
Council may agree with the Operator in writing) by delivering a
written notice to such effect to the Operator by no later than 60
(sixty) days prior to the date of termination of the concession
contract, save where the concession contract has been
terminated otherwise than in terms of clause 60 thereof and
otherwise than as a result of any eventuality that will make the
continuance of this agreement impossible or impractical.
Should Council exercise its right in terms of this clause 5.2.1,
Council shall bind itself to this agreement and to the Operator
in terms of this agreement in the place and stead of the
Concessionaire with effect from the date on which the
concession contract has been terminated;

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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

5.2.2. a substitute entity be appointed at any time prior to the date
envisaged in 5.1.2, irrespective of whether or not the
concession contract is also terminated but provided that the
Operator has consented to the appointment of such substitute
entity, then, notwithstanding any provision to the contrary
contained in this agreement, this agreement shall not be
terminated but all rights and obligations of the Concessionaire
under or in terms of this agreement shall be ceded, delegated
and assigned to such substitute entity and this agreement shall
be assigned and transferred to such substitute entity for a
maximum period of 90 (ninety) days (or such longer period as
the relevant substitute entity may agree with the Operator in
writing) on receipt of a written notice by the Operator, signed
by the relevant substitute entity, Council and all the lenders
with duly certified documentary evidence stating that -

5.2.2.1. the Concessionaire ceases to be entitled to its rights

and is released from its obligations under this
agreement;

5.2.2.2. the substitute entity has becomes a party to this

agreement, entitled to all the rights and liable to
fulfil all the obligations of the Concessionaire
hereunder, which shall differ from those referred to
in 5.2.2.1 only in respect of the substitution of the
substitute entity as the entity who is entitled thereto
and liable in respect thereof in place of the
Concessionaire,

whereupon the substitute entity shall bind itself to this

agreement and to the Operator in terms of this agreement in the
place and stead of the Concessionaire with effect from the date
on which the substitute entity has been appointed.

5.3. The provisions of 5.2.1 shall constitute an agreement by the Operator and
the Concessionaire for the benefit of Council on the basis that Council
shall be entitled to the benefits set out therein, which are capable of
acceptance and enforcement by Council at any time hereafter and
furthermore on the basis that, upon such acceptance and enforcement by
Council, Council shall become liable for all obligations set out in this
agreement.
Page 10 of 42

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

6. NATURE OF APPOINTMENT
6.1. The Operator's appointment in terms of this agreement is an exclusive one
and, accordingly, for the duration of this agreement the Concessionaire
shall not be entitled to appoint any other third party, nor shall the
Concessionaire itself be entitled, to perform any of the services to be
performed by the Operator in terms of or pursuant to this agreement.

6.2. The Operator is hereby appointed on the basis that the Operator will, as an
independent contractor -

6.2.1. operate and maintain the works; and

6.2.2. undertake the supply of water services within the concession

area,

for and on behalf of the Concessionaire on the basis more fully set out in
this agreement.

6.3. Accordingly, as at the date that this agreement is signed by the party
signing last in time and at all times subsequent thereto, both parties are
acting as principals and nothing herein contained shall be construed as
constituting -

6.3.1. the Operator as an agent or partner of the Concessionaire; or

6.3.2. the Concessionaire as an agent or partner of the Operator,

and each party shall accordingly not be entitled to incur any liability on
behalf of or to bind the credit of the other party in any manner save as may
be provided for in this agreement and each party hereby indemnifies and
holds the other party harmless against any and all claims which may arise
by virtue of such firstmentioned party having breached this clause 6.3.

6.4. The Operator shall use its best endeavours to ensure that all material sub-
contracts concluded by it with sub-contractors and relating to or associated
with the supply of water services or the operation and maintenance of the
works subsequent to or that will be implemented with effect from the
effective date shall include a clause stipulating expressly the right of the
substitute entity appointed (or, if no substitute entity is appointed, the right
of Council) to continue with such contracts in force at the time of the
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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

termination of this agreement and/or the concession contract to ensure the
continuity of the supply of water services.

7. THE CONCESSION AREA

7.1. The parties record that -

7.1.1. the territorial scope of the concession area is limited to the

concession area as at the effective date, but that in terms of the
concession contract same may be extended by agreement
between the Concessionaire and Council; and

7.1.2. water supply services are only to be supplied to consumers

within the developed areas as at the effective date, but that in
terms of the concession contract water supply services may
have to be supplied to consumers within the expansion areas
and/or new areas by agreement between the Concessionaire and
Council.

7.2. The Operator shall, accordingly, only be obliged to undertake the supply
of water services in terms of this agreement -

7.2.1. within the territorial scope of the concession area as at the

effective date, unless and until same has been extended as
envisaged in 7.1.1; and

7.2.2. to consumers within the developed areas as at the effective

date, unless and until the Concessionaire is required to
undertake the supply of water services to consumers in the
expansion areas as envisaged in 7.1.2.

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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

8. LEGISLATIVE COMPLIANCE
8.1. The Operator shall -

8.1.1. comply with the regulatory provisions relating to the supply of

water services, the concession assets, the environment,
employees and/or safety necessary for the protection of persons
or property;

8.1.2. comply with the regulatory provisions concerning the building

of any works and fire prevention in respect of the works;

8.1.3. obtain and maintain in force all the necessary consents,

licences, authorisations and permits required by any competent
authority in respect of the concession assets, the operation of
the works and to supply the water services within the
concession area on terms of the regulatory provisions; and

8.1.4. comply with and give all notices required by or under the
regulatory provisions relating to its activities in terms of this
agreement and the concession contract;

8.1.5. comply with all legislation, laws, policies and the regulatory
provisions relating to the conclusion and implementation of this
agreement.

8.2. The Concessionaire shall and hereby undertakes to assist, on request, the
Operator in its dealings with Council and all competent authorities in
implementing this agreement and in the Operator rendering any service
under this agreement and shall procure that Council shall do likewise.

9. FACILITIES, EQUIPMENT AND PLANT

9.1. The Concessionaire shall -

9.1.1. forthwith upon receipt thereof from Council in terms of the

concession contract, furnish the Operator with and place the
Operator in possession of -

9.1.1.1. the movable concession assets listed in Appendix

3; and

9.1.1.2. the stock;

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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

9.1.2. allow the Operator full and free access to the works as from the
effective date or such other date as the Concessionaire obtains
such access from Council in terms of the concession contract;

9.1.3. allow the Operator full and free use, occupation, possession and
enjoyment of the immovable concession assets listed in
Appendix 4 as from the effective date or such other date as the
Concessionaire obtains such use, occupation, possession and
enjoyment from Council in terms of the concession contract;
and

9.1.4. allow the Operator to enjoy the undisturbed use and possession
of and be entitled to the full benefit of all the rights under the
contracts referred to in 50.1 of the concession contract as from
the effective date,

for the purposes of the performance by the Operator of its obligations in

terms of this agreement.

9.2. The Operator shall -

9.2.1. accept delivery and take possession of all the movable

concession assets and the stock on the date that same are
furnished to the Operator in terms of 9.1.1; and

9.2.2. assume full responsibility for the operation and maintenance of

the works as from the date referred to in 9.1.2.

9.3. As from the effective date, the Operator shall -

9.3.1. from time to time supply all further equipment (but excluding
new assets), materials, chemicals, consumables and any other
items whatsoever, whether of a temporary or permanent nature,
which it may require for the proper performance of its
obligations in accordance with this agreement (collectively
"Operator equipment"); and

9.3.2. be responsible for making application to obtain all necessary

licences, permits, consents, authorisations and the like ("import
licences") from the relevant [country] authorities for the
Page 14 of 42

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

importation of any such equipment, materials, chemicals,
consumables and other items which the Operator requires to be
imported.

9.4. The Concessionaire shall do all such things as may be necessary, or

procure the doing of all such things as may be necessary, sign all such
documents as may be required and render all other assistance as may be
necessary from time to time to allow the Operator to obtain all import
licences in a timely fashion and/or otherwise to implement and carry out
the terms and conditions of this agreement.

9.5. The amount(s) due to the Operator in terms of 15.1 excludes allowances
for the payment of any import and re-export duties and taxes and any other
similar tax, charge, impost, levy or duty ("import taxes") levied on the
Operator in connection with the importation of any Operator equipment
referred to in 9.3.2 and, in the event that any such import taxes may be or
become payable, the Concessionaire shall -

9.5.1. pay the full amount thereof to the relevant authority or other
entity concerned within the time allowed for such payment
under applicable law so as to allow the relevant equipment,
material, chemical, consumable and/or other item to be
imported by the Operator and to be cleared for import timely;
and

9.5.2. deliver to the Operator, forthwith upon having made such

payment, an original receipt (or a certified copy thereof) issued
by such authority or other entity evidencing the payment to
such authority or other entity of all amounts so required to be
paid,

and the Concessionaire hereby indemnifies and holds the Operator

harmless against all such import taxes and all other costs, expenses,
damages and losses incurred and/or suffered by the Operator in that
regard.

9.6. Should the Concessionaire fail to comply with its obligations in terms of
9.5, then, without prejudice and in addition to any other right or remedy
that the Operator may have in terms of this agreement or at law as a result
thereof, the Operator shall be entitled to pay the relevant import taxes to
the relevant authority or other entity concerned, in which event the
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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

Concessionaire shall forthwith, but in any event by no later than 3 (three)
days after having received the Operator's invoice in respect thereof, refund
to the Operator the amount so paid.

10. OWNERSHIP OF THE WORKS

10.1. The Operator -

10.1.1. shall not acquire any title to or ownership interests in or to any

of the concession assets or the works; and

10.1.2. hereby acknowledges that -

10.1.2.1. the works and all existing concession assets as at

the effective date (including all equipment,
accessories, supplies, spare parts and materials
forming part thereof) is and shall remain the
property of Council; and

10.1.2.2. all assets acquired or constructed after the effective

date (including all equipment, accessories, supplies,
spare parts and materials forming part thereof) is
and shall remain the property of the Concessionaire.

10.2. The Concessionaire shall grant to and/or procure for the Operator, as the
case may be, a right of way or other method of access to and egress from
all land not owned by the Concessionaire but on which any of the
concession assets is situated.

11. EQUIPMENT, MATERIALS AND PERSONNEL

11.1. The Concessionaire shall, furthermore -

11.1.1. employ, on the basis as envisaged in the concession contract,

all employees of Council who, prior to the effective date, were
associated with or connected to the supply of water services
within the concession area and whose names appear on
Annexure D1 to the concession contract;

11.1.2. second the employees referred to in 11.1.1 to the Operator on

the basis that -

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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

11.1.2.1. all amounts due and payable to such employees
shall be paid by the Concessionaire and shall and
hereby does indemnify and hold (and continue to
hold) the Operator harmless against any and all
costs, expenses or damages incurred or suffered by
the Operator in that regard and/or as a result of any
act or omission of any such employee on a full
indemnity basis;

11.1.2.2. the Operator shall be entitled to supervise, control

and manage all such employees (including, but not
limited to, issuing lawful orders and instructions to
and disciplining such employees),

and subject to such further terms and conditions as the

Concessionaire and the Operator may from time to time agree
upon in writing;

11.1.3. from time to time as and when so requested by the Operator,

and on the basis and terms and conditions set out and envisaged
in 11.1.2, second such further employees of the Concessionaire
as the Operator may require for purposes of this agreement to
the Operator;

11.1.4. ensure that all its employees working on the operation and
maintenance of the works and the supply of water services
within the concession area are properly trained and qualified,
competent and experienced to carry out their respective
responsibilities;

11.1.5. timeously procure and acquire all items which may be needed
by the Operator to fulfil its obligations under this agreement.
The equipment and replacement parts so procured and acquired
shall be of suitable size and type and in accordance with the
specifications for the works; and

11.1.6. from time to time procure and supply such further appropriate
replacements for the equipment as and when necessary to
enable the Operator to perform its obligations hereunder, it
being understood that all cost and expenses relating thereto
shall be borne by the Concessionaire.
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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

11.2. The Operator shall ensure -

11.2.1. at all times that it has sufficient staff and resources as may be
necessary to ensure the proper and timely performance by the
Operator of all its obligations in terms of this agreement; and

11.2.2. that all its employees working on the operation and

maintenance of the works and the supply of water services
within the concession area are properly trained and qualified,
competent and experienced to carry out their respective
responsibilities.

11.3. The Operator shall furthermore adhere to and implement the provisions of
clauses 26, 51 and 52 of the concession contract to the extent that those
provisions apply to the Operator and will render all necessary assistance to
the Concessionaire with its obligations under those provisions.

12. CONSTRUCTION CONTRACTS

12.1. The Operator shall -

12.1.1. from time to time notify the Concessionaire in writing of all

construction work that may be required in respect of the works;

12.1.2. be entitled, for, on behalf of and in the name of the

Concessionaire, to prepare and issue requests for proposals
and/or tender invitations to such third party/ies as the Operator
may deem appropriate relating to any construction work that
may be required in respect of the works;

12.1.3. prepare a brief to such third party/ies selected by the Operator

regarding the construction work required and request such third
party/ies to furnish the Operator with a written proposal or
tender in that regard;

12.1.4. appoint the selected contractor and conclude a construction

agreement with such contractor, as agent for and in the name of
the Concessionaire, provided that should it wish to appoint any
person or entity other than [specific company] for such
purposes, it shall do so only after having consulted with the
Concessionaire. In this regard, the Concessionaire hereby
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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

irrevocably and unconditionally authorises and empowers the
Operator to so act in its sole and absolute discretion as the
Concessionaire's sole and exclusive representative and agent
for, on behalf of and in the name of the Concessionaire and the
Concessionaire hereby undertakes not to interfere in that
regard; and

12.1.5. act as sole representative and agent of the Concessionaire for

all purposes relating to all construction contracts and, in such
capacity, shall monitor all construction contracts for and on
behalf of the Concessionaire. In this regard, the Concessionaire
hereby irrevocably and unconditionally authorises and
empowers the Operator to so act as its sole and exclusive
representative and agent and to monitor and, if necessary, issue
instructions under all construction contracts for, on behalf of
and in the name of the Concessionaire and the Concessionaire
hereby undertakes not to interfere in that regard; and

12.1.6. generally advise the Concessionaire on any matter in relation to

the Operator's duties in terms of this agreement.

12.2. During the currency of any construction contract (including any defects
liability period mentioned or referred to therein) the Operator shall allow
the relevant contractor access to the works in order that the contractor may
carry out and execute, in accordance with the provisions of the relevant
construction contract, all work (including remedial work) in terms of the
construction contract.

12.3. During the currency of this agreement, the Concessionaire shall not
appoint any contractor or conclude any construction or other agreement in
relation to the works otherwise than on the basis set out herein.

13. WATER SERVICES

13.1. In undertaking the water services for and on behalf of the Concessionaire
in terms of this agreement the Operator shall, as from the effective date
and for the duration of this agreement thereafter, do so in accordance with
the provisions of Appendix 5.

13.2. The Concessionaire shall, as from the effective date and for the duration of
this agreement thereafter, adhere to the terms and conditions set out in

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Appendix 5 and shall give effect thereto so as to enable the Operator to
undertake the water services.

14. OPERATION AND MAINTENANCE MANUALS

14.1. Forthwith upon receipt thereof from Council in terms of the concession
contract, the Concessionaire shall furnish the Operator with all operation
and maintenance manuals relating to the works as at the effective date.

14.2. To the extent that the operation and maintenance manuals referred to in
14.1 are not complete and to the extent that the works are extended or
modified during the currency of this agreement, the Operator shall -

14.2.1. carry out detailed studies so as to ascertain the requirements

which are to be met to ensure compliance by it of its
obligations in terms of this agreement; and

14.2.2. prepare supplementary operation and maintenance manuals, in

written form, relating to the fulfilment of its obligations in
terms of this agreement.

14.3. The operation and maintenance manuals to be prepared by the Operator in

terms of 14.2 shall be furnished to the Concessionaire at the termination or
expiration of this agreement.

15. REMUNERATION AND PAYMENT

15.1. In consideration for the Operator fulfilling its obligations under this
agreement, the Concessionaire shall -

15.1.1. pay to the Operator the amounts; and

15.1.2. reimburse the Operator for the costs, expenses and other
outgoings,

set out and/or referred to in Appendix 6 hereto, calculated in accordance

with the provisions of Appendix 6.

15.2. The Operator shall furnish the Concessionaire, on or before the last day of
each month during the continuance of this agreement (or at such other
times or intervals as the Operator may deem fit), with a statement setting
out the amounts due and payable by the Concessionaire to the Operator for
the period covered by such statement.
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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

15.3. The Concessionaire shall pay the full amount set out in each statement
furnished by the Operator to the Concessionaire in terms of 15.2 by no
later than 5 (five) days after the date of each such statement.

15.4. All payments made by the Concessionaire to the Operator in terms of the
provisions of this agreement shall be made in cash, without the cost of
transfer of funds, without any deduction or set-off of whatsoever nature
and otherwise in accordance with the Operator's written payment
instructions from time to time.

15.5. Where any payment due to be made by the Concessionaire to the Operator
in terms of this agreement falls due on a day which is not a business day
(being any calendar day excluding Saturdays, Sundays and public holidays
in [COUNTRY]), then such payments shall be made on the last business
day preceding such due date.

15.6. Should the Concessionaire fail to make full or timeous payment of any
amount due in terms of this agreement on the due date therefor, the
Operator shall be entitled to charge and receive interest on the amount
outstanding, calculated from the due date to the date on which the amount
is actually paid in full, at a rate of 2% (two per centum) above the publicly
quoted annual prime rate of interest from time to time levied by the
Operator's commercial bankers (as certified by any manager of that bank,
whose authority and/or appointment and/or qualifications need not be
proved), which interest shall be calculated, capitalised and compounded
monthly in arrear.

15.7. Should the Concessionaire be required by law to effect any payment in

terms of this agreement subject to the reduction or withholding of any
amount -

15.7.1. the Concessionaire shall forthwith notify the Operator thereof

in writing;

15.7.2. the amount payable by the Concessionaire in respect of which

such deduction or withholding is required to be made shall be
increased to the extent necessary so as to ensure that, after the
making of the relevant deduction or withholding (and taking
into account any further deduction or withholding on the
increased payment), the Operator receives and retains (free
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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

from any liability in respect of any such deduction or
withholding) a net sum equal to the amount which it would
have received and so retained had no such deduction or
withholding been made or required to be made; and

15.7.3. the Concessionaire shall pay the full amount so required to be

deducted or withheld to the relevant authority or other entity
concerned within the time allowed for such payment under
applicable law and shall deliver to the Operator, within 10 (ten)
days after having made such payment, an original receipt (or a
certified copy thereof) issued by such authority or other entity
evidencing the payment to such authority or other entity of all
amounts so required to be deducted or withheld.

15.8. If the Concessionaire disputes the amount reflected as being payable by it

in terms of any statement furnished to it by the Operator, the
Concessionaire shall deliver a notice in writing to the Operator containing
details of such dispute and, within 10 (ten) days of receipt of such notice,
the Operator shall furnish the Concessionaire with whatever documents
and material may reasonably be required by the Concessionaire to verify
the amount reflected as being payable by it in the relevant statement.

15.9. Failure of the Concessionaire to collect any amount owing to it by any

third party (including, but not limited to, any or all of the consumers
and/or any or all of its other customers) for any reason whatsoever will in
no whatsoever affect or undermine the Concessionaire's payment
obligations to the Operator in terms of this agreement.

15.10. If any amount is not paid on due date, then the Operator shall be entitled,
without prejudice and in addition to any other right or remedy that it may
have in terms of this agreement or at law, to immediately suspend the
carrying out of its obligations in terms of this agreement pending
payment of the unpaid amount in full.

15.11. The Concessionaire shall be responsible for any and all consequences of
any suspension referred to in 15.10 and any subsequent resumption of
work by the Operator (specifically including, but not limited to any and
all costs, expenses, losses and/or damages incurred and/or suffered by the
Operator in respect thereof or in relation thereto) and the Concessionaire
hereby indemnifies and holds the Operator harmless against same.

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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

15.12. All amounts and prices set out or referred to in this agreement are
exclusive of value added tax payable in terms of the [legislation], as
amended ("SERVICE TAX") and any other rates, taxes, duties, charges
or imposts which may be or become payable thereon. Accordingly, either
party which renders a service or supply to the other party in terms of this
agreement shall be entitled to add SERVICE TAX, at the prescribed rate,
to the value thereof and, should any SERVICE TAX or other rates, taxes,
duties, charges or imposts be or become payable on any amount or price
set out in this agreement, such amount or price shall ipso facto be
increased with an amount equal to the amount of such SERVICE TAX or
such other rate, tax, duty, charge or impost payable in respect thereof.

16. INSURANCE
The Concessionaire shall effect and maintain for the duration of this agreement
the insurances reflected on the insurance schedule annexed hereto marked
Appendix 7 in accordance with the terms and conditions reflected therein and
such additional insurances as may be required from it under the concession
contract and shall at all times ensure that the Operator is listed as a co-insured of
each such insurance and each insurance policy so effected.

17. LIABILITY
17.1. The Operator shall only be liable to the Concessionaire for the fulfilment
and discharge of all obligations and requirements for the supply of water
services in accordance with this agreement.

17.2. The Operator shall take all reasonable precautions for the protection of
life and property on or about or in any way connected with the whole or
any part of the works and the supply of water services and shall
indemnify and hold the Concessionaire harmless against all losses,
claims, demands, proceedings, damages, costs, charges and expenses
(including reasonable legal expenses on a full indemnity basis) of
whatsoever nature arising out of its actions and/or omissions under this
agreement in respect of injury to or death of any person or loss of or
damage to any asset or any person or property accruing after the effective
date but prior to the termination of this agreement unless such injury,
death, loss or damage was caused by any act or omission of Council, the
Concessionaire or any of their agents or representatives or other third
parties for whom they are responsible in law, to the extent that the
Operator is able to recover any such amount from the insurance cover
referred to in 16.

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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

17.3. Should it prove impossible as a result of intervention by third parties, to
effect extensions of the supply of water services, the Operator shall notify
the Concessionaire sufficiently in advance to prepare for adjustments to
any of the plans to be implemented by the Concessionaire in terms of the
concession contract and the Operator shall be relieved of all or a part of
such obligations in regard to levels of service that would have been
incumbent upon it pursuant to this agreement.

17.4. As from the effective date the Operator shall be responsible -

17.4.1. to the Concessionaire and third parties for the proper

administration and protection of all assets and all risks and
obligations, pertaining to the operation, administration,
maintenance and construction of the works and the supply
or failure to supply water services;

17.4.2. for the payment of any damages, claims and/or losses due
to any act or omission of the Operator and shall indemnify
and hold the Concessionaire harmless for all losses,
damages, penalties, legal fees and costs and expert's fees
and costs due to a breach of this undertaking, to the extent
that the Operator is able to recover any such amount from
the insurance cover referred to in 16.

17.5. The Concessionaire shall give the Operator notice of any claim envisaged
in 17.4 that comes to its notice. The Operator shall be obliged to
intervene and take over the defence of any such claim and shall assume
responsibility in respect of any action or right that is instituted against the
Concessionaire in respect of any acts or omissions of the Operator in
respect of the supply or failure to supply water services and/or the works
that may occur with effect from the effective date (including, but not
limited to, the responsibility and sole ability to determine whether to
make any admission and/or settle any claim made). The Concessionaire
shall co-operate with the Operator in every reasonable way to facilitate
the defence by the Operator of any such claim and all negotiations for the
settlement or compromise thereof, on the basis that the Operator shall
control any litigation and that the Concessionaire shall not settle any such
litigation without the Operator's consent. Such co-operation shall, if
reasonably necessary, include the right of the Operator to institute
proceedings or to counterclaim in the name of the Concessionaire,
provided that the Operator shall first furnish to the Concessionaire, and
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TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

maintain, adequate security for all damages, costs or expenses of
whatever nature which may thereby be incurred by the Concessionaire.

17.6. The Concessionaire hereby indemnifies and holds the Operator harmless
against all losses, claims, demands, proceedings, damages, costs, charges
and expenses (including reasonable legal expenses on a full indemnity
basis) of whatsoever nature arising out of the Concessionaire's actions
and/or omissions under this agreement and/or the concession contract and
those of its agents or representatives or other third parties for whom the
Concessionaire is responsible in law. The provisions of this clause 17.6
shall survive termination of this agreement.

18. SANCTIONS

18.1. If, as a result of a breach of the provisions of this agreement by the

Operator, the Concessionaire becomes liable to pay a penalty to Council
in terms of the provisions of [clauses ] of the concession contract, the
Operator shall pay to the Concessionaire an amount equal to such penalty
on the date that the Concessionaire becomes obliged to pay same to
Council.

18.2. The provisions of 18.1 shall not apply where the breach referred to in
18.1 was occasioned by or partly occasioned by any act or omission of
the Concessionaire or any of its directors, shareholders, employees,
agents, sub-contractors or other third parties for whom it is legally
responsible.

19. LIMITATION OF LIABILITY

Under no circumstances whatsoever, including as a result of either party's
negligence (including gross negligence) acts or omissions or those of either
party's servants, agents or contractors or other persons for whom in law it may be
liable, and notwithstanding anything to the contrary in this agreement shall -

19.1. the Operator or its servants be liable for any indirect, special or
consequential loss or damage of any kind whatsoever or howsoever
caused (whether arising under contract, tort or otherwise and whether the
loss was actually foreseen or reasonably foreseeable), sustained by the
other party, including but not limited to any loss of profits, loss of
operation time, interruption or loss of information and/or loss of
contracts; and

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19.2. the total liability of the Operator exceed an amount equal to the amount
actually paid to and received by it from the Concessionaire in terms of 15
during the preceding 12 (twelve) month period less the total of all
operating costs incurred by the Operator during such preceding 12
(twelve) month period.

20. STUDIES, PLANS AND REPORTS

The Operator shall assist the Concessionaire in preparing the studies, plans and
reports to be provided by the Concessionaire to Council pursuant to [clause ] of
the concession contract and shall furnish the Concessionaire with all relevant
information required by the Concessionaire in relation to its activities in terms of
this agreement in that regard.

21. INSPECTION
The Operator shall, at all times -

21.1. allow -

21.1.1. the Concessionaire, all employees, representatives and

agents of the Concessionaire and any other person
authorised by the Concessionaire; and

21.1.2. the relevant contractor with whom a construction contract

has been concluded, all employees, representatives and
agents of such contractor and any other person authorised
by such contractor; and

21.1.3. any duly authorised representative of Council,

reasonable access to the works and to all workshops and places where
work is being prepared or where materials, manufactured articles and
machinery are being obtained for the works; and

21.2. afford any necessary facility for and assistance in obtaining the right to
such access.

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22. CONFIDENTIALITY AND PUBLICITY
22.1. Having regard to the fact that the parties may from time to time disclose
some or all of their confidential information to each other, each party
hereby irrevocably agrees and undertakes, in favour of the other party,
and in order to protect each party's proprietary interests in and to its
confidential information-

22.1.1. not, during the existence of this agreement or at any time

thereafter, to use, divulge or disclose, directly or indirectly
to any person or entity whatsoever, in any form or manner
whatsoever, either directly or indirectly, the confidential
information of the other party (or any portion thereof) that
may have been disclosed or communicated to or acquired
by the recipient;

22.1.2. not, during the existence of this agreement or at any time

thereafter, to use, exploit, permit the use of or in any other
manner whatsoever apply the confidential information of
the other party (or any portion thereof) for its own benefit
or for any other purpose whatsoever other than for the
purpose for which it was disclosed and otherwise than in
accordance with the provisions of this agreement; and

22.1.3. during the existence of this agreement and at all times

thereafter, to maintain in secrecy all confidential
information of the other party which may have been
disclosed or communicated to or acquired by the recipient.

22.2. Notwithstanding the provisions of 22.1, either party shall be entitled to

disclose the confidential information of the other party to such of its
shareholders, directors, employees, advisors and/or agents ("associated
parties") as may be necessary for the purpose for which that confidential
information was disclosed to it or for purposes of operating and executing
the concession, provided that the relevant party disclosing same shall take
whatever steps are necessary to ensure that such associated parties agree
to abide by the terms of this clause 22 and each conclude a separate
confidentiality and non-disclosure agreement mutatis mutandis on the
terms and conditions set out in this clause 22 in order to prevent the
unauthorised disclosure of the confidential information to third parties.

22.3. Each party hereby -

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22.3.1. acknowledges that the unauthorised disclosure of the

confidential information of the other party (or any portion
thereof) to a third party may cause irreparable loss, harm
and damage to such other party and accordingly hereby
indemnifies and holds the other party harmless against any
loss, action, expense, claim, harm or damage, of whatever
nature, suffered or sustained by such other party pursuant to
a breach by the firstmentioned party or any associated party
of the firstmentioned party of the provisions of this
agreement; and

22.3.2. undertakes to take all such steps as may be necessary to

prevent the confidential information of the other party (or
any portion thereof) falling into the hands of unauthorised
third parties; and

22.3.3. accepts responsibility for all acts and omissions of its

associated parties in relation to the confidential information
of the other party.

22.4. Any and all documentation or records relating to the confidential

information of either party which comes into the possession of the other
party or any one or more of its associated parties during the existence of
this agreement or at any time thereafter -

22.4.1. shall be deemed to form part of the confidential

information of the firstmentioned party;

22.4.2. shall be deemed to be the property of the firstmentioned

party;

22.4.3. shall not be copied, reproduced, published or circulated by

the recipient or any associated party of the recipient, save
as may be required by the recipient to fulfil its obligations
in terms of this agreement mutatis mutandis on the basis set
out in 22.2;
22.4.4. shall be surrendered to the firstmentioned party on demand
on termination of this agreement and neither the recipient
nor any of its associated parties shall retain any copies or
précis thereof or extracts therefrom, save as may be
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required by the recipient to fulfil its obligations in terms of
this agreement or to conduct its business mutatis mutandis
on the basis set out in 22.2.

22.5. Any and all information which is acquired by one party pursuant to the
implementation of this agreement, in whatever form or from whatsoever
source (specifically including, but not limited to, information verbally
communicated), shall be deemed to be confidential information and shall
be subject to the provisions contained herein.

22.6. The above undertakings relating to confidentiality and non-disclosure

shall not apply to any information which -

22.6.1. is disclosed to Council in accordance with the concession

contract or to any other competent authority and/or is
disclosed by Council in accordance with the concession
contract;

22.6.2. is disclosed to a contractor or to any other sub-contractor of

the Concessionaire or to any sub-contractor of a contractor;

22.6.3. a party can demonstrate is already in the public domain or

becomes available to the public otherwise than by its
default or the default of any of its associated parties;

22.6.4. a party can demonstrate to have been in its possession at

the time of its disclosure hereunder without an obligation of
confidence, as proved by such party's written records;

22.6.5. a party can demonstrate was independently acquired or

developed in circumstances that do not amount to a breach
of the provisions of this agreement by it or by any of its
associated parties, as proved by such party's written
records;

22.6.6. a party can demonstrate was acquired by it independently

from a third party acting in good faith which has not
previously obtained the confidential information directly or
indirectly under a confidentiality obligation from the other
party, as proved by such party's written records;

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22.6.7. is disclosed by a party to any competent authority or to
satisfy an order of a court of competent jurisdiction or to
comply with the provisions of the regulatory provisions or
of any law or regulation in force from time to time,
provided that in such circumstances the party about to
disclose any confidential information of another party shall
give the other party sufficient prior written notice of such
request so as to enable such other party to take whatever
steps it deems necessary to protect its interests in this
regard;

22.6.8. a party uses or discloses in order to pursue any legal

remedy available to it;

22.6.9. a party discloses to a person or entity who is negotiating

with such party for the acquisition of an interest in such
party, provided that the person or entity to whom any
disclosure is made shall first have undertaken in writing not
to disclose such information to another person or entity and
to use it only for the purpose of evaluating its decision; or

22.6.10. a party discloses to its shareholders to enable such

shareholders to consider the value and prospects of their
shareholdings; or

22.6.11. a party discloses to the lenders,

provided that the party about to disclose any confidential information of

the other party shall only disclose that portion of the confidential
information of the other party which it is legally required to disclose and
shall use all reasonable endeavours to protect the confidentiality of such
information to the widest extent possible in the circumstances.

22.7. In order to protect the confidential information of the parties, each party
hereby undertakes -

22.7.1. to claim and enforce similar confidentiality undertakings

from all its associated parties to whom the confidential
information of another party (or any portion thereof) has
been disclosed; and

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22.7.2. to preclude other persons having access to the confidential
information of the other parties and shall only allow the
aforesaid category of persons to come into contact with
such confidential information.

22.8. Save as may be required by law or any regulatory authority, no

announcement or publicity of content of this agreement or the
transactions embodied in this agreement shall be made or issued by or on
behalf of any party without the prior written agreement of both parties.

22.9. For purposes of this clause 22, "confidential information" of a party

means all technical, trade, commercial, financial and management
information and secrets of that party, including (but is not limited to) any
information in respect of formulae, know-how, statistics, processes,
systems, business methods and techniques used by that party in the
conduct of its business; any information contained in any business or
other model, network and/or architecture design, all information
contained in any document prepared by that party in connection with the
concession; all computer software, software concepts, specifications and
internal control systems of that party; all trade secrets, inventions,
technical data, user or consumer data, research and development data,
profiles, designs, formulations and all other information belonging to or
in the possession of that party and used by it in its business operations;
knowledge of details and particulars in regards to that party's suppliers,
customers and business associates; that party's methods of conducting
business, management, costs and related matters; any other information
which relates to the business of that party which is not readily available in
the normal course of business to competitors of that party and which may
come to the knowledge of the recipient, and all other information,
documentation, material or ideas of that party, in whatever form and
contained on whatever media, whether subject to or protected by common
law or statutory laws relating to copyright, patent, trade mark (registered
or unregistered) or otherwise.

23. DATA OWNERSHIP

23.1. All -

23.1.1. data and information pertaining to the concession, the

works and/or the supply of the water services;

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23.1.2. documents prepared by the Operator in the execution of its
obligations in terms of this agreement and the entire
contents thereof; and

23.1.3. all copyright and other intellectual property rights in, to and
in respect of thereof,

shall vest in and remain the exclusive property of the Operator.

23.2. On termination of this agreement for whatsoever reason, the Operator

will grant to the Concessionaire a royalty free, non-exclusive, non-
transferable licence to use all such data, information and documents of
which it is the proprietor and which is required by the Concessionaire to
continue with the supply of the water services and/or the operation and
maintenance of the works in terms of and pursuant to the concession
contract.

23.3. The Concessionaire shall furthermore be entitled, on termination of the

concession contract, to grant to Council a similar royalty free, non-
exclusive, non-transferrable licence to use such portions of such data,
information and documents as may be required in terms of clause 68 of
the concession contract.

24. INTELLECTUAL PROPERTY

24.1. The Concessionaire hereby -

24.1.1. authorises and licenses or (where applicable), will ensure

that the relevant third party intellectual property owner will
have authorised and licensed and will continue to so
authorise and license the Operator to use and to continue to
use and/or apply as from the effective date, for the supply
of water services and/or the operation and maintenance of
the works pursuant to this agreement, any and all
intellectual property rights of third parties used and/or
applied by Council and/or the Concessionaire in respect of
the supply of water services and/or the operation and
maintenance of the existing assets as at the effective date;
and

24.1.2. indemnifies the Operator and undertakes to keep the

Operator fully and effectively indemnified against all
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claims, demands, costs, expenses and liabilities of
whatsoever nature arising out of or in connection with the
supply of water services and/or the operation and
maintenance of the existing assets by the Operator as from
the effective date in respect of any intellectual property
rights of third parties referred to in 24.1.1.

24.2. The Operator hereby indemnifies the Concessionaire and undertakes to

keep the Concessionaire fully and effectively indemnified against all
claims, demands, costs, expenses and liabilities of whatsoever nature
arising out of or in connection with the supply of water services and/or
the operation and maintenance of the works by the Operator as from the
effective date in respect of any intellectual property rights of third parties,
but specifically excluding the intellectual property rights referred to in
24.1.1.

24.3. The indemnities set out in 24.1 and 24.2 shall extend to all costs and
expenses (including reasonable legal expenses on a full indemnity basis)
incurred by the party who has been indemnified ("the indemnified
party") as a result of any such claims.

24.4. The indemnified party shall give to the indemnitor prompt notice in
writing of any claim being made or action threatened or brought against it
and shall permit the indemnitor (at the indemnitor's expense) to conduct
any litigation which may ensue and all negotiations for a settlement of
any claim, giving the indemnitor all reasonable assistance (at the
indemnitor's expense) and the indemnified party agrees not to make any
admission which might be prejudicial thereto.

24.5. The conduct by the indemnitor of any such litigation or negotiations shall
be conditional upon its taking over such conduct within a reasonable time
after being notified of the claim in question.

24.6. If any claim of infringement by a third party of intellectual property

rights as aforesaid prevents the Operator from fully conducting its
business or any part thereof or receiving the benefit of any of the services
performed by it, the Operator shall forthwith, to extent possible, replace
or modify same so that it becomes non-infringing or, where possible,
obtain a licence to use the relevant third party's intellectual property right
concerned against payment of a reasonable licence fee and shall -

Page 33 of 42

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

24.6.1. compensate the Concessionaire for the amount of any direct
losses and/or damages sustained or expenses incurred by
the Concessionaire during such replacement or
modification in circumstances envisaged in 24.2; or

24.6.2. be entitled to be compensated by the Concessionaire for the

amount expended by it in doing so and the amount of any
direct losses and/or damages sustained by it in any other
circumstances.

24.7. To the extent that it is not possible or practical for the Operator to replace
or modify the works and/or its operations or to obtain a licence as
envisaged in 24.6, the Concessionaire shall forthwith notify Council and
the lenders as envisaged in clause 48.7 of the concession contract and the
provisions of the said clause 48.7 will apply mutatis mutandis to this
agreement.

24.8. Any replacement or modification envisaged in 24.6 will be carried out

reasonably promptly so as to minimise any interruption in the Operator's
business operations.

25. TERMINATION BY CONCESSIONAIRE

25.1. Subject to the remaining provisions of this clause 25, the Concessionaire
shall only be entitled to cancel and terminate this agreement on written
notice to the Operator if any of the following events should occur -

25.1.1. the Operator breaches a material provision of this

agreement and fails to remedy same within 60 (sixty)
calendar days after receipt of a written notice from the
Concessionaire requiring such breach to be remedied; or

25.1.2. any judgement is granted (which judgement is not subject

to appeal or review or, if it is, such appeal or review, as the
case may be, is not diligently pursued) for the winding up
or judicial management of the Operator, save for any
voluntary liquidation for the purposes of reconstruction or
amalgamation; or

25.1.3. the members of the Operator adopt a resolution for the

voluntary winding up or judicial management of the

Page 34 of 42

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

Operator, save for a voluntary liquidation for the purposes
of reconstruction or amalgamation; or

25.1.4. the Operator, for reasons solely attributable to an act or

omission of itself, abandons or relinquishes the supply of
water services to consumers to such an extent that there is
significant widespread danger to the health of the public,
which will be presumed to be the case where the Operator
fails to supply water services for a continuous period of 5
(five) days or 15 (fifteen) discontinuous days per calendar
year; or

25.1.5. the Operator consistently breaches a material provision of

the conditions of the supply of water services and consumer
rules to the extent that there is significant widespread
danger to the health of the public in the concession area and
in such a manner as to reasonably justify Council in
holding that the Concessionaire's resultant conduct under
the concession contract is inconsistent with its intention or
ability to carry out the terms and conditions of the
concession contract; or

25.1.6. the Operator wilfully conceals material information which

it is obliged to supply to the Concessionaire, where
concealment of such information will result in Council to
be in breach of its statutory obligations in terms of the
regulatory provisions and suffering material damage or
loss.

25.2. Prior to the Concessionaire exercising any right to cancel and terminate
this agreement, it shall deliver a written notice to Council, each lender
and the Operator notifying them of the breach giving rise to such right
and requesting the Operator to remedy the breach in question within a
period of 60 (sixty) days of the date of receipt of such notice, or such
longer period stipulated in the notice if the breach in question cannot
reasonably be remedied by the Operator within a 60 (sixty) day period of
the date of receipt of such notice, provided that no such notice shall be
required where the breach complained of is one contemplated in 25.1.2 or
25.1.4 in circumstances where the Operator fails to supply any water
services for a continuous period of 5 (five) days.

Page 35 of 42

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

25.3. Should -

25.3.1. the Operator fail to remedy the breach in question within

the period referred to in the rectification notice referred to
in 25.2; or

25.3.2. no notice be required in terms of 25.2,

then the Concessionaire shall be entitled to cancel and terminate this

agreement forthwith on written notice to the Operator, Council and each
lender.

26. TERMINATION BY OPERATOR

Should the Concessionaire breach a material provision of this agreement and
should -

26.1. such breach be incapable of being remedied; or

26.2. such breach be capable of being remedied and should the Concessionaire
thereafter fail and/or refuse to remedy the breach in question within 60
(sixty) days after receipt if a written notice from the Operator requiring
such breach to be remedied,

then, without prejudice to the other rights or remedies of the Operator in terms
hereof or at law, the Operator shall be entitled to cancel and terminate this
agreement forthwith on written notice to such effect to the Concessionaire,
Council and each lender.

27. FORCE MAJEURE

27.1. Save as may be otherwise specifically provided for in this agreement, no
party shall be liable for any failure to fulfil its obligations hereunder
where such failure is caused by circumstances or an event beyond the
reasonable control of such party which, despite the exercise of diligent
efforts, such party was unable to prevent, limit or minimize, including
(without limitation) any act of God, drought, war (whether declared or
not), military operations, insurrection or civil disorder, riot, strikes
(except strikes by or affecting employees of the Concessionaire or the
Operator as a result of any unlawful act or omission of the
Concessionaire or the Operator, as the case may be, save for any such
strike related to a national strike or protest action), civil commotion,
invasion, armed conflict, hostile act of foreign enemy, act of terrorism,
Page 36 of 42

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

sabotage, radiation, plague or epidemic, chemical contamination, a
continuing emergency situation, fire, lightning, explosion or any other
such cause which -

27.1.1. causes material physical damage or destruction to all or a

substantial part of the works or other concession assets; or

27.1.2. materially delays the scheduled time of completion of all or

any water services to be rendered or works to be executed
by the Operator; or

27.1.3. materially interrupts the full and regular supply of water

services by the Operator in terms of this agreement,

and which would qualify as an "event of force majeure" in terms of the

concession contract (each an "event of force majeure").

27.2. The party affected by an event of force majeure shall promptly notify the
other in writing of the occurrence of an event of force majeure and the
estimated extent and duration of such party's inability to perform its
obligations as envisaged in 27.1.

27.3. Upon the cessation of circumstances leading to the event of force

majeure, the party affected by such event of force majeure shall promptly
notify the other of such cessation.

27.4. In the event of any delay caused by an event of force majeure, the term of
this agreement as set out in 5.1 shall automatically be extended by a time
period equal to the time period with which the contract term of the
concession contract has been extended in circumstances where such an
event of force majeure also qualifies as "an event of force majeure" in
terms of the concession contract.

27.5. To the extent that the consequences of an event of force majeure are
covered by the insurance policies referred to in 16, the Operator shall
assist the Concessionaire to make the appropriate claims thereunder and
the Concessionaire shall, subject to the provisions of the concession
contract, apply such insurance proceeds to off-set the impact and effect of
the event of force majeure.

Page 37 of 42

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

27.6. If, as a result of an event of force majeure, the performance of a party's
obligations under this agreement is only partially affected, such party
shall nevertheless remain liable for the performance of those obligations
not affected by the event or force majeure.

27.7. If an event of force majeure continues for 90 (ninety) or less consecutive

days from the date of any notification thereof in terms of 27.2, any and all
obligations outstanding shall be fulfilled by the party affected by the
event of force majeure as soon as possible after cessation of the event of
force majeure, save to the extent that such fulfilment is no longer
practically possible or is not required by the other party.

27.8. If an event of force majeure continues for more than 90 (ninety)

consecutive days from the date of any notification thereof in terms of
27.2 and notice of cessation in terms of 27.3 has not been given and as a
result of such event of force majeure, the affected party cannot perform
its obligations in whole or in part during that period, the Operator shall be
entitled to terminate this agreement by written notice to such effect to the
Concessionaire.

28. EFFECT OF TERMINATION

On expiration or termination of this agreement for whatsoever reason -

28.1. all amounts due to the Operator under or in terms of this agreement
(including, but not limited to, the full demobilisation and other similar
costs and expenses of and/or incurred by the Operator in winding down
its operations) shall forthwith be payable and the Concessionaire shall
forthwith effect payment thereof to the Operator;

28.2. the Operator shall, against payment as envisaged in 28.1, deliver or

redeliver, as the case may be, to the Concessionaire all concession assets
and further equipment, materials, chemicals and consumables in the
Operator's possession at such time;

28.3. all the records, plans, specifications, engineering documents, operating

procedures, utility location plans, record maps, licences, permits and
contracts associated with or connected to the works and the supply of
water services in the possession of the Operator but belonging to the
Concessionaire shall be handed over to the Concessionaire.

Page 38 of 42

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

29. ARBITRATION
29.1. Save in respect of those provisions of this agreement which provide for
their own remedies which would be incompatible with arbitration, a
dispute which arises -

29.1.1. the interpretation of; or

29.1.2. the carrying into effect of; or

29.1.3. any of the parties' rights and obligations arising from; or

29.1.4. the termination or purported termination of or arising from

the termination of; or

29.1.5. the rectification or proposed rectification of,

this agreement, or out of or pursuant to this agreement or which relates in

any way to any matter affecting the interests of the parties in terms of this
agreement or on any matter which in terms of this agreement requires
agreement by the parties (other than where an interdict is sought or urgent
relief may be obtained from a court of competent jurisdiction), shall be
submitted at the instance of either party to and be decided by arbitration.

29.2. The arbitration shall be in English and be held -

29.2.1. with only the legal and other representatives of the parties
to the dispute, the witnesses (both expert and otherwise) to
be called during the arbitration hearing, the parties
themselves and, if so required by the lenders, the lenders
and their legal and other representatives and the arbitrator
present thereat and the arbitrator shall be entitled to permit
a translator, a stenographer and like officials to attend the
arbitration hearing;

29.2.2. in [LOCATION],

and it is the intention that the arbitration shall, where possible, be held
and concluded in 21 (twenty one) working days after it has been
demanded. The parties shall use their best endeavours to procure the
expeditious completion of the arbitration.

Page 39 of 42

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

29.3. The arbitration shall be subject to the arbitration legislation for the time
being in force in the [COUNTRY] and the UNCITRAL Rules shall apply
to such proceedings.

29.4. The arbitrator shall be an impartial advocate or attorney practising in

[COUNTRY] of not less than 15 (fifteen) years' standing appointed by
the parties or, failing agreement by the parties within 7 (seven) days after
the arbitration has been demanded, at the request of either of the parties
shall be nominated by the appointing authority which shall be the
President for the time being of the Law Society of [COUNTRY]. If that
person fails or refuses to make the nomination, either party may approach
the [COUNTRY COURTS] to make such an appointment. To the extent
necessary, the court is expressly empowered to do so.

29.5. The parties shall keep the evidence in the arbitration proceedings and any
order made by any arbitrator confidential unless otherwise contemplated
herein, save for the purpose of making such order an order of court.

29.6. The arbitrator shall be obliged to give his award in writing fully
supported by reasons.

29.7. The provisions of this clause are severable from the rest of this agreement
and shall remain in effect even if this agreement is terminated for any
reason.

29.8. The arbitrator shall have the power to give default judgment if any party
fails to make submissions on due date and/or fails to appear at the
arbitration.

29.9. Save where otherwise provided in this agreement, no party shall be

excused from the performance of its obligations under this agreement
pending the outcome of the arbitration.

29.10. Notwithstanding anything to the contrary contained in this clause 29 -

29.10.1. the lenders shall be entitled to participate in any arbitration

proceeding (and for such purpose shall have full locus
standi to do so) and, if the lenders do not participate, the
parties shall keep the lenders fully informed of all
proceedings;

Page 40 of 42

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

29.10.2. the parties shall keep Council fully informed of all
proceedings..

30. NOTICES

30.1.1 All notices and other communications under this Agreement to any party
to this Agreement shall be deemed to be duly given or made when given in
writing and: -

30.1.1.1 when delivered in the case of personal delivery or post; or

30.1.1.2 when despatched in the case of telex (provided the relevant answer
back is received); or

30.1.1.3 when received in the case of facsimile,

in each case to such party addressed to it at the address given below or at such
address as such party may after the date of this agreement specify in writing for
such purpose to the other parties to this agreement by notice in writing.

the Operator:
[ ]
for the attention of [ ]
Fax: [ ]

Concessionaire:

[ ]
for the attention of [ ]
Fax: [ ]

30.2A written notice includes a notice by facsimile provided that a copy by way of
confirmation is also delivered by personal delivery or post.

30.3A notice or other communication received on a non-working day or after

business hours in the place of receipt shall be deemed to be served on the next
following working day in such place.

Page 41 of 42

TERM SHEET FOR THE OPERATION AND MAINTENANCE AGREEMENT

31. GENERAL
31.1. This agreement read with its appendices constitutes the sole record of the
agreement between the parties in regard to the subject matter hereof.

31.2. No party shall be bound by any representation, warranty, undertaking,

promise or the like not recorded in this agreement.

31.3. No addition to, variation or consensual cancellation of this agreement

shall be of any force or effect unless done in writing and signed by or on
behalf of all the parties.
31.4. Any indulgence which any party may show to any other in terms of or
pursuant to the provisions contained in this agreement shall not constitute
a waiver of any of the rights of the party which granted such indulgence.

31.5. This agreement shall be governed by and construed and interpreted in

accordance with the laws of [COUNTRY].

32. COSTS
Each party shall bear and pay its own costs of and incidental to the negotiating,
drafting, preparing and implementing of this agreement and the transactions set
out herein.

Page 42 of 42

PPP in Infrastructure Resource Center for Contracts, Laws and Regulations (PPPIRC) Reviewed by:
LEGPS
http://www.worldbank.org/ppp June 2008

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