Business Process Map - Reference Sample
Business Process Map - Reference Sample
Send
Inquiry
Received C
Qoutation/
Proposal
YES
D
Prototype Issue P.O.
Approved? needed? for
Prototype
NO
YES
OK Reconcile
NO
K
X Received Visit Invitation
Payment for Prototype Approval
Check
Prototype
NO
Inform
Approved?
Adjustme
Needed
YES
SALES
Received
Customer
Inquiry
YES
Send
New? Requirement
NO
J
B Received Approval
Received Sheet
BOM/Drawing
K
Set Appointment
Prepare Qoutation/ visit of customer
Proposals
C
Send to Customer for
Approval Prototype
Approval
D NO
Received P.O for L
Prototype Make
OK Adjustments
YES
Request
E M
Send Prototype Secure approval
Request to Planning sheet/follow up
P.O.
4
Customer
complaints
Received
Customer
Requiments
Make M
Review Prototype
Capability Adjustments
NO Issue Changes
to
OK drawing/list
Negotiate of materials
YES
N
Issue new J.O.
A for Prototype
Prepare List of Materials & reision
Drawing Estimated Quantity
P
Received
Send Drawing B Delivery
S Receive Schedule
to Sales
completed
J.O.
Received E Check
Prototype Production
Coordinate Availability
Request
Delivery
NO
Prepare OK
J.O./Schedule Create Negotiate
Delivery Plan
YES
NO
Q
Approved? Adjust Send Delivery Inform Sales
T
Plan to to confirm
YES Logistic P.O.
Issue F
J.O./Drawing
Prepare
to Production
Production
Schedule
Issue
J.O./Drawing
Prepare
to Production
Production
Schedule
Issue List of G
Matrials to R
warehouse
Issue J.O.
PURCHASING
NO
Source out
Suppliers Approved?
Cancel P.R.
YES
Accreditation
Prepare P.O.
YES
NO
OK Canvassing
Approved? Negotiate
NO
YES
Qualify
Potential
Supplier Send to
Supplier
Canvassing
Monitor
Delivery
NO
NO
Approved?
Import?
YES
YES
Prepare BOM X
Coordinate to
Impex
B
Send BOM to Y
Sales Supply copy of
P.O. to
warehouse
3
Received
delivery
documents
Received
delivery
documents
2
Send to
Accounting
for payment
PRODUCTION
F N
Received
Received revised
Prototype J.O. Prototype J.O.
A R
Prepare Received Prod
Schedule &
withdrawal J.O.
slip
Send to
Warehouse
Received
Materials
Production
Preparation
Produce
Prototype
Materials
Layouting Molding
NO
Quality OK
Checking YES NO
OK
NO
Cutting
YES
NO
OK Adjust
OK
YES
YES
Prepare Bending
Approval NO
Sheet
OK
YES
J
Send to Sales Rolling
NO
OK
YES
Welding
Welding
NO
OK
YES
Painting
NO
OK
YES
Electrical
NO
7
OK
Final
YES Inspection
Assembly
NO
NO
OK Inform
OK
YES Production
YES
WAREHOUSE
G N Y
Received List Received
revised List of Received P.O
of Materials/ copy
Estimates Materials
H
Received
withdrawal Deliveries
slip
NO 6
OK Inform prodn Check
Deliveries
YES
NO
Release Report to
Materials OK
Purchasing
YES
I
Update Receive
Inventory Deliveries
Card
5
Receive pick
list
Release item
LOGISTICS
T
Received Import X
Licenses
delivery plan
deliverie and
s permits
NO
Sourcing Secure
Local of shipping
Forward docs to
YES Coordin
ers
5 ate supplier
Installation shipmen Sourcing
mobilization/ tt of
documentation
custome brokers
r Awardin
OK
Dispatch to g of
locations broker
Coordin
Proceed ate
shipmen payment
t of duties
Installation Send
shipping and
docs to taxes
Import
Clearing
custome deliverie
r s
Secure Monitor Get
approval of
accomplishme shipmen invoice
nt report/ t from
documents Send
supplier
invoice/ Z
Send signed
U payables
WAR/Docs to to
Sales accounti
ng
Inform 1
BOC or
payment
Inform
broker
clear
delivery
Inform
broker
clear
delivery
Receive
d
building
from
Send to
broker 2
accounti
ng for
payment
ACCOUNTING
Received
V
completi
on Payables Z
report from
impex
Receive
Prepare
invoice BOC
building
Send to from
W Inform
bank
custome Impex 1
r for payment
billing completi
X
Received on 2
payment Payables
General
Bookeep Receive
ing billing/in
voice
Gov't Cost
Banking Acountin Schedule
payables payment
g
Inventor Budgetin Release
Payroll y g payment
Financial
reportin Bookeep
g ing
QA/QC
Incomin Custome 4
g r
inspecti complai
on NO
Control nts
non-
OK
conformi Analyze
ty problem
In-
YES
Formulat
process e
inspecti correctiv
on Control e/
NO Impleme
preventi
non- nt
OK
conformi ve action
YES
correctiv
Out- ty /
7
going preventi
inspecti ve action
on NO
Control Effective
OK
non- Report
conformi to
YES
ty custome
Record r
keeping
OK
Close
issue
FACILITIES AND MAINTENANCE
Machine
/ Equip.
repairs
Preventi
ve
mainten
ance
Control
of tools
& parts
Calibrati
on
Filities/
Utilities
IT
Services
IT/MIS
Installatio
n&
Maintena
nce of
networks
and comp
Program
systems
develop
ment
Electorni
c data
processi
ng
Trouble
shooting
/
Support
Services
Website
manage
ment
Info.
security
IT
services
HR/ADMIN
Manpowe Employee Documen
r planning salary t control
structure
Performa Records
Recruitme nce Managem
nt appraisal ent
Time Employee Internal
keeping s benefit audit
Employee Company
discipline security
DOLE Health
requirem and safety
ents / DENR
Training Expat
and Accomod
developm ations
ent
Recreatio
nal and
company
events