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Maritime Resource Management - Course Content: Situation Awareness

This document provides an overview of the course content for a Maritime Resource Management course. The course covers topics such as situation awareness, attitudes and management skills, cultural awareness, communication and briefings, state of the ship, human involvement in error, judgment and decision making, and leadership in emergencies. It aims to teach trainees to recognize factors that affect performance and decision making, and how to develop strategies and skills for optimizing human and organizational performance on ships.
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100% found this document useful (1 vote)
50 views

Maritime Resource Management - Course Content: Situation Awareness

This document provides an overview of the course content for a Maritime Resource Management course. The course covers topics such as situation awareness, attitudes and management skills, cultural awareness, communication and briefings, state of the ship, human involvement in error, judgment and decision making, and leadership in emergencies. It aims to teach trainees to recognize factors that affect performance and decision making, and how to develop strategies and skills for optimizing human and organizational performance on ships.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Maritime Resource Management - Course Content

Situation Awareness
In this module the concept of Situation Awareness is
addressed and defined. The trainees will be able to recog-
nize the importance of Situation Awareness to decision-
making, state the three levels of Situation Awareness and
list factors affecting Situation Awareness.

Attitudes and Management Skills


The human nature and its weaknesses are discussed.
The trainees learn to be aware of “hazardous thoughts”,
that can induce accidents, and the opposite, “safe Challenge and Response
thoughts”. The concept of Common Terminology is
The importance of a Challenge and Response environment
introduced.
is emphasised, defined as a “supportive environment”, in
which everybody feels free to question assumptions and
Cultural Awareness actions, and in which positive responses are the norm.
Cultural differences and how to deal with them. The fol-
lowing characteristics are used to describe cultural dif- Short Term Strategy
ferences: Group-Individual, Power Distance, Uncertainty
Short Term Strategy is a practical method for dealing
Avoidance, Feminine-Masculine, and Short-Long Term.
with any type of task, but especially useful in abnor-
mal or emergency situations when use of all available
Communication and Briefings resources is necessary.
This module deals with common errors in communi-
cation, the importance of “closed loop communica- Authority and Assertiveness
tion” and how you achieve a good communication
In this module, behaviour in terms of authority and
climate. Briefings and debriefings are mandatory in
assertiveness is discussed. Reasons for and the
aviation and should be applied also on ships.
dangers of extreme combinations of authority and
Practical guidelines are given on how to perform
assertiveness are analysed.
briefings and debriefings.

Management Styles
Different leadership styles are discussed and how
to deal with them. The performance/human relation
management grid is used.

Workload
The dangers of too low and too high workload are
discussed and systematic ways to avoid them. Methods
like task analysis, delegation and rotation of tasks are
addressed.

www.swedishclub.com Maritime Resource Management


State of the Ship Crisis and Crowd Management
The state of the ship is generated by the combination Together with the above modules, this module
of the team members’ personal states of mind. The meets the STCW requirement for theoretical training
underlying reasons for different states of mind are dis- in C&C management. It covers mental and physical
cussed, as well as the importance to detect and take reactions in a crisis situation, how to deal with them,
action on state extremes and differences between the how to deal with a crowd and finally a method for
crew members. personal crisis debriefing.

Human Involvement in Error Automation Awareness


Here, underlying causes of accidents in terms of This module addresses the consequences of
externally and internally induced errors are discussed, increased automation on ships’ bridges. It discusses
and the importance of responding to and learning different levels of automation, characteristics, advan-
from errors. tages and dangers with automation and some guide-
lines for learning to work in automated environments.
Judgment and Decision Making
Factors affecting judgment and decision making and Working with pilots and VTS
the process of decision making are addressed. The The Swedish Club deals with on average two major
importance of detecting and avoiding hidden pressure incidents a week involving pilots and even if the pilot
is emphasised. certainly, in most cases, adds safety and prevents (an
unknown number of) incidents from happening, the
Leadership in Emergencies pilot – and what happens to the bridge team when
the pilot boards the ship - may be part of the problem
Transferring an emergency situation from the unantici-
when things go wrong. Very often the things that go
pated, fast reaction type towards the anticipated, slow
wrong are related to lack of MRM. With this additional
reaction type is discussed, and the necessity to apply dif-
module, we aim at making this part of a ship operation
ferent leadership styles in different emergency situations.
as safe as possible.

www.swedishclub.com Maritime Resource Management

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