Ethical Banking: Bangladesh Perspectives
Ethical Banking: Bangladesh Perspectives
Md Golzare Nabi
PhD Candidate (Finance)1
School of Business Innovation and Technopreneurship
Universiti Malaysia Perlis (UniMAP), Malaysia
and
Deputy General Manager
Research Department, Bangladesh Bank, Central Bank of Bangladesh
e-mail:[email protected]
Rafiun Nabi
BBA Student (Final Year)
School of Business and Economics
North South University, Bangladesh
E-mail: [email protected]
1
Corresponding author. Corresponding Address: Research Department, Bangladesh Bank, Central Bank of
Bangladesh, Dhaka, Bangladesh. E-mail: [email protected] or [email protected] Cell: 88-02-
01716480. Views expressed in the article are authors‟ own and do not reflect the views of the institutes in which
they work.
1
Ethical Banking: Bangladesh Perspectives
Abstract
Ethical banking has drawn worldwide attention following concerns resulting from acute
financial crisis, environmental problems, financial exclusion and lack of socially responsible
investment. Environment has become a key focus for banks wishing to appear more ethically
oriented or adopt more environmental practices. Ethical banking that emphasizes socially
responsible or sustainable finance has become a significant issue in the financial industry in
Bangladesh like other countries of the world. Since ethical banking plays vital role in
attaining objectives towards sustainable development, Bangladesh has introduced sustainable
finance and related programs for financial industry in recent years. Given this, the present
study would investigate the status of commercial banks in Bangladesh from ethical
perspectives.
Keywords: Ethics, ethical banking, green banking, corporate social responsibility and
financial inclusion
1. Introduction
Ethical banking has drawn worldwide attention following concerns resulting from
acute financial crisis, environmental problems, financial exclusion and lack of socially
responsible investment. Leading researchers like King and Levine (1993), Beck and
Demirgue-Kunt (2004) and Demirgüc-Kunt et al., (2008) find positive association between
an efficient financial system and its benefits to the real economy. Well-performing
commercial banks allocate financial resources efficiently among competing economic agents
for promoting savings and investments aiming at higher growth and poverty alleviation.
However, only well-performing banks can intermediate funds between savers and investors
efficiently which affects investment and growth positively. Inefficient banks incur wastages
of resources and create pressure on public expenditures which may trigger financial
instability. It is also now recognised that banks need to be ethical for supporting the
financing of environmental friendly productive activities, encouraging small enterprises of
low capital people and promoting corporate social responsibility for poor and destitute people
viz-a-viz maintaining financial efficieny. Ethical banking that emphasizes socially
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responsible or sustainable finance has become a significant issue in the financial industry in
Bangladesh like other countries of the world. In order to promote ethical banking,
Bangladesh has undertaken various steps relating to sustainable finance, financial inclusion
and corporate social activities. Given this, the present paper will examine current status of
ethical banking in Bangladesh in order to derive necessary policy options for promoting
ethical banking.
3
The objectives of the paper are two-fold: firstly, examining status of commercial
banks in Bangladesh from ethical perspectives and secondly, to provide policy inputs for
improving ethical banking in Bangladesh. To derive the objectives, the paper uses descriptive
analytical tools.
The paper has been organized in eight sections. After introductory first section, the
second section reviews literatures on ethics, business ethics and banking; the third section
explains concepts of ethics, business and banking business and focuses on significance of
ethics in banking; the fourth section presents an overview of banking in Bangladesh; the fifth
section focus on present status of ethical banking in Bangladesh and finally, the sixth section
analyses challenges and policy options for promoting ethical banking in Bangladesh.
2. Literature Review
Though ethical banking is gaining popularity, only few literatures are available on the
issue.
Rahman, Muhammad Habibur (1999) provides definition of ethics, its sources and
significance in banking in the context of Bangladesh and other countries. The author simply
defines ethics as „good behavior that recognize the rights and interest of others as well as
society as a whole‟. The author mentions that religion and law are major sources of ethical
conduct meaning that both religion and law influence ethics. The author recommends for
social and legal steps for maintaining ethical standards in banking sector in Bangladesh.
Islam, A. B. Mirza Md. Azizul (2011) offers excellent insights on roles of ethics in
banking. He defines ethics as the study and philosophy of man with emphasis on the
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determination of right and wrong and also as the basic principles of right action, moral
principles, moral philosophy etc. The author examines four pillars of ethics in banking: (i)
comply with all laws, rules and regulations to ensure soundness of operations. (ii) fair and
equitable treatment of all stakeholders, (iii) full, truthful and transparent disclosure of their
financial health, and (iv) behave as socially responsible corporate citizens.
Gomez-Mejia, L. R., & Balkin, D. B. (2012) mention that ethics are principles that
explain what is good and right and what is bad and wrong and that prescribe a code of
behavior based on these definitions. The authors opine that personal experiences and
religious, educational and family training affect ethical value systems. The authors mention
that there are four key ethical approaches that can affect in making business decisions. The
four key ethical approaches include utilitarianism, individualism, the rights approach, and the
justice approach. The authors observe that under utilitarianism, decisions are made on the
basis of what is good for the greatest number of people; in individualism, personal self-
interests play the key role. The right approach pays importance on fundamental human rights
in taking business decision. The justice approach treats all people fairly and consistently in
making business decisions. The authors mention that the use of ethical approaches depends
on the degree of economic freedom in society and the degree of concern for the community.
Alamgir, M. (2015) examines roles of ethics in banking and presents ethical banking
status in Bangladesh including different financial scams in home and abroad. The author
defines ethics as the discipline and practice of applying value to human behavior that
represents the basic concepts and fundamental principles of decent human contact and
conduct. The author recommends policy options for maintaining ethical standard in banking
sector.
The English word „ethics‟ is derived from the ancient Greek word, the adjective
“ethikos” which is itself come from another Greek word, the noun “ethos” meaning "habit,
custom, character, disposition”. Though there are diverse views regarding ethics expressed by
many scholars, it is not difficult to have a simple understanding of ethics from literatures
reviewed in earlier section and other sources.
Business ethics is the study of proper business policies and practices on corporate
governance, corporate social responsibility and fiduciary responsibilities. In democratic
countries, business firms have to follow ethical practices codified as laws and regulations that
encourage businesses to conform to society‟s standards, values, and attitudes (Ferrell, O. C.,
Hirt, G., and Ferrell, L., 2012). They often declare ethical standards/codes/statements to gain
public acceptance. Business ethics is now not just a moral code of right and wrong; it goes
beyond that limit to meet legal, regulatory and professional standards, maintain promises and
commitments and abide by general principles like truth, fairness, and honesty in production,
exchange and distribution of goods and services. Thus ethics play significant roles in modern
day business world (Ghosh et al., 2011; Oluwafisoye, O., & Akande, O., 2013; Donaldson &
Walsh 2015).
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3.3 Banking Business in Brief
In a fact, banks are the backbone of modern economy; no modern economy can go
even a day without bank. Without a well-functioning set of financial intermediaries, an
economy cannot reach its full potential of resource utilisation. A growing number of
literatures also supported the fact that financial sector development causes growth (King &
Levine 1993a, 1993b and Beck, T., & Levine, R. 2004). On the other hand, inefficient and
fragile financial intermediation can create financial instability causing increase in non-
performing loan and public debt and falling in GDP growth (Reinhart, C. M., & Rogoff, K. S.
2013).
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the emergence and existence of banks to play roles as financial intermediaries (Bhattacharya
and Thakor 1993; Diamond, D.W. 1996; Allen and Santomero 1997; Matthews, K. and J.
Thompson, 2008, and Mishkin, F. S. 2015). The importance and roles of banks and other
financial intermediaries in financial markets can be realized by understanding how they
reduce transaction costs, manage risk, and solve problems created by asymmetric information
in financial markets. Lowering transaction costs drastically, managing risk prudently and
solving asymmetric information problems have innovatively worked as the key drivers for
emergence and functioning of modern commercial banks.
Objectives of Commercial banks: Commercial banks run banking business with the
objective of maximizing profits for the shareholders. To obtain this object, commercial banks
collects funds either taking deposits from individuals and institutions or borrowings from
money markets and provide loans with collected funds to productive projects. Commercial
banks charges higher interest on funds disbursed as loans as compared to interest paid on
deposits and borrowed funds. Banks incur profit by a positive spread between the expected
return on loan projects and expected interest cost of funds and other operation costs. In
addition, banks earn non-interest income in the form of fee and charges by providing
different services to their clients. Thus, commercial banks are profit-seeking business firms,
dealing in money and credit. In recent times, commercial banks focus on social issues beyond
profit motive.
Primary or Intermediary Function: Banks mobilizes deposits from savers and provides
loans with the funds gathered as deposits to business houses and other needy economic agents
for investment in productive projects, trade and other necessary works. In a fact, the job of
financial intermediary i.e channeling funds from savers to investors has been dubbed as the
key function of commercial banks.
8
Figure 2: Functions of Conventional Commercial
Banks
Playing guarantor role: Commercial bank issues letter of credit on behalf of its
customers to facilitate foreign trade and finances foreign trade by accepting foreign bills of
exchange.
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warrant, making payment of rent, insurance premium, dealing in foreign exchange
transactions, purchasing and selling securities, acting as trusty, attorney, correspondent and
executor, accepting tax proceeds and tax returns etc.
General services: The general functions performed by banks include providing safety
locker facility to customers, issuing traveler‟s cheque, acting as referees and accepting
various utility bills for payment e.g phone bills, gas bills, water bills, etc.
Remittance service: Commercial banks provide internal and external money transfer
services. Banks play crucial roles in mobilizing foreign remittances that contribute a lot in
building foreign exchanges reserves and ensuring BOP stabilization.
Cowton, C. J. (2002) opines that banking, common in other areas of finance is often
considered an amoral field that focuses purely on risk and return. However, the author thinks
that ethics have links to banking that can be explained with applying three terms such as
integrity, responsibility and affinity. Integrity plays vital role generating the trust necessary
for any banking system to flourish, responsibility points out contemporary banks‟ need to
take into account the consequences of their lending policies, and affinity represents a set of
relatively novel ways which can bring depositors and borrowers close together. However,
such trend is not found in conventional western banking.
Islam, A. B. Mirza Md. Azizul (2011) opines that banking sector activities are
characterized by pervasive asymmetry of information. On the liability side, the depositors are
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not fully aware of the liquidity and asset quality of the banks in which they keep their
deposits. The depositors cannot be entirely sure about the safety of their deposits or of a fair
return on the deposits. On the asset side, banks cannot be fully confident about the ability of
the borrowers to repay in due time in spite of all the safeguards that may be put in place by
way of collaterals and/or rigorous screening of loan proposals. Such asymmetry of
information implies that banks can take depositors for a ride. The borrowers, on the other
hand, can take the banks for a ride. The banks could also deliberately engage in loose lending
practices with a view to favouring particular parties connected to sponsors, directors, senior
bureaucrats, political parties etc. or simply out of greed at the cost of basic principles of
prudence. Clearly, trust is a vital ingredient of the banking system; breach of trust by any
party would affect the banking system negatively.
It is evident that ethical issues have emerged to play important roles in shaping
modern banking following worldwide increasing focus on human banking, financial
inclusion, sustainable finance and corporate social activities.
Bangladesh Bank, the central bank is at the top of the financial system in Bangladesh.
The other members of the financial system comprise commercial banks, non-bank financial
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Table:1: Structure of Banking System in Bangladesh (2016)
Bank Percent of Percent of
No. No. Assets Deposits
Types Industry assets Industry deposits
of Banks of Branches (BDT in Billion) (BDT in Billion)
2015a). However, the banking sector dominates heavily in the financial sector in Bangladesh
which includes 6 state-owned commercial banks, 2 government-owned specialized
development banks, 39 domestic private commercial banks, and 9 foreign commercial banks
in FY16 (Table 1). Domestic private commercial banks are the major players among all
types of banks in Bangladesh. (Bangladesh Bank, 2016b).
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Banks offer deposit services among different types of customers including corporate
entities. Deposit services provide both saving and safety facilities to customers. Bank
deposits stood BDT 8474538 million in end-June 2016 which shows deep trust between
banks and customers. Bank deposits are regarded as blood of banking system that is also the
main source of financing economic activities of Bangladesh. Bangladesh Bank as the
watchdog of banking system issued various guidelines for protection of public deposits.
Deposit insurance scheme is also introduced in the interests of depositors.
Banks offer loan services among different sectors such as agro loan, industrial loan,
trade loan, working capital loan and consumer finance etc. Bank advances stood BDT
6215565.9 million in end-June 2016 which contributes to promote economic activities and
GDP of the country. In a fact, bank advance may be treated as engine of growth. However,
the success of bank depends on the quality of advance. The quality of advance also works as
a bulwark for financial stability.
Though Bangladeshi banks have attained immense success in credit delivery, there are
two concerns. Firstly, banks have concentration of loan in trading sector (35.81% of loan
portfolio) and lower investment in socially desirable sectors such as agriculture, poverty
alleviation, education and health (only 5%-6% of loan portfolio) (Bangladesh Bank, 2016d).
Secondly, existence of 10 percent non-performing loans (NPLs) remains as great concerns for
all stakeholders. The NPL in banking sector of Bangladesh at end-June 2016 stood at 10.1
percent which is much higher than India (4.34%), Hong Kong (0.9%), China (1.74%),
Malaysia (1.65%), Thailand (2.88%) and Philippines (1.95%) (World Bank, 2016). Non-
performing loans reduce income of banks, increases loan loss provisions, brings down profit,
erodes capital and creates credit crunch. This implies that higher level of non-performing
loans do not only affects efficiency performance of banks adversely, they pose serious threat
to the financial stability (Adhikary, B. K. 2006).
With a view to integrating sustainability into overall credit management of banks and
FIs, Bangladesh Bank issued Guidelines on Environmental Risk Management (ERM) in 2011
which has been the pioneering initiative from any central bank or financial sector regulator.
The objective was to establish a minimum standard to incorporate the active evaluation of
environmental and social issues in assessing PD of credit/investments of banks and FIs to
promote sustainable business practices in Bangladesh. As sustainability has been increasingly
being recognized as central tenant to the growth of emerging market economies including
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Bangladesh, Bangladesh Bank issued new guidelines on „Environment and Social Risk
Management (ESRM)‟ for banks and financial institutions in 2017 and developed new
standards and codes of conduct to promote corporate accountability and transparency on the
impacts of businesses on environment and society.
Bangladesh Bank (BB) has been integrating 'sustainability' into core banking practices
through green banking, corporate social responsibility, financial inclusion and financial
education. The society and environment oriented banking practices gradually created the
concept of sustainable banking. Thus BB has been pursuing policy and instructions in all
possible areas of sustainable banking for banks and non-bank financial institutions (NBFIs).
Sustainable banking mainly focuses on three broad categories-green banking, corporate
social responsibility and financial inclusion (Bangladesh Bank, 2016b).
To expedite the ongoing initiatives of banks and NBFIs at faster pace for sustaining
the environment compatible to climate change risk, minimum target of direct green finance
has been fixed as 5 % of total funded loan to be disbursed/invested in each year effective
from January 2015 onwards. All Scheduled banks except Shimanto Bank Ltd. (Scheduled
from July 21, 2016 through BRPD Circular Letter 10/2016) and 32 out of 33 FIs have formed
their own Green Banking Policy.
Green Finance: Major Green projects financed by banks and other financial
institutions include renewable energy, energy efficiency, solid waste management, liquid
waste management, alternative energy, fire burnt brick, non fire block brick, recycling and
recyclable product, green industry, safety and security of factory and others. A total amount
of Taka 504.22 billion has been disbursed during FY16 by all banks and 30 NBFIs having
2
This section is heavily drawn from Nabi, Md Golzare et al., (2016), Bangladesh Bank‟s Annual report, 2015-
16 and Quarterly Review Report on Green Banking Activities of Banks & Financial Institutions and Green
Refinance Activities of Bangladesh Bank, October-December, 2016.
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Table 2: Direct and indirect green finance
2014-15 2015-16
Direct Indirect Total Sector wise Direct Indirect Total Sector-wise
Types of banks
green green green contribution green green green contribution
finance finance finance finance finance finance
SCBs 30.7 0.9 4.0 0.854 2.01 1.23 3.25 0.6
SDBs 0.1 0.3 0.3 0.075 0.03 0.00 0.03 0.01
PCBs 20.1 346.1 366.2 78.61 24.60 379.89 404.49 80.4
FCBs 3.3 68.2 71.5 15.35 0.77 77.55 78.32 15.6
NBFIs 8.3 15.5 23.8 5.111 5.95 11.19 17.14 3.4
Total 34.8 431.0 465.9 100 33.36 469.86 503.22 100.0
Note : Figures are in billion Bangladeshi Taka.
Source: Bangladesh Bank, Annual Report, 2014-15 and Sustainable Finance Department
exposure in green finance. Sector-wise contribution of the total green finance shows that the
PCBs play the main role (80.4 percent) followed by FCBs (15.6 percent), NBFIs (3.4
percent), SCBs (0.6 percent) and SDBs (0.01 percent). Direct and indirect green finance by
banks are given in Table 2.
2014-15 2015-16
No. of Amount
No. of No. of No. of rated Amount
Type of banks rated disbursed in
projects projects projects disbursed in
projects rated
rated rated financed rated projects
financed projects
SCBs 1804 1718 28.8968 1967 1916 48.40
DFIs 225 225 3.8243 38 50 2.35
PCBs 40575 33897 1281.5271 52182 46531 1944.82
FCBs 2855 1375 109.2305 2974 1717 134.84
NBFIs 2467 2398 76.5783 3014 2562 112.34
Total 47926 39613 1500.057 60175 52776 2242.76
Note : Amount disbursed figures are in billion Bangladeshi Taka.
Source: Bangladesh Bank, Annual Report, 2014-15 and Sustainable Finance Department.
Climate Risk Fund and Green Marketing: Total amount of utilization from climate
risk fund by twenty two banks and for green marketing by 29 banks were Taka 455.7 million
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and Taka 53.5 million respectively in FY16. For the financial institutions total amount of
utilization from climate risk fund was Taka 3.9 million and total expenditure for green
marketing was Taka 2.7 million in FY16.
Online Banking and Energy Efficiency: 55 banks out of 56 banks have online
branches in FY16 whereas the number of banks was same in FY15. Online branches are 75.1
percent of total branches in FY16 which were 68.1 percent in FY15. Green banking policy
has pursued the banks to establish branches powered by solar energy. The number of
branches powered by solar energy stood at 493 in FY16 and this was 416 in FY15.
Green industry accounts for highest share among all green products (44%) followed
by HHK technology (19%) and bio-gas (9%). The shares of financing among green products
have been depicted in Figure 1.
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Chart 1. Shares of green products in refinancing: FY16
Some policy initiatives for Sustainable financing: To improve the efficiency of the
brick kiln through efficient use of technology and energy including reducing Green House
Gas (GHG) and Suspended Particulate Matter (SPM) on lending facilities namely “Financing
Brick Kiln Efficiency Improvement Project”, has been established in BB financed by Asian
Development Bank (ADB) in 2012. In this disbursement process, total amount of loan from
ADB is about USD 50.0 million or equivalent Taka. It has two parts: Part-A: USD 30.0
million (approximately)/equivalent Taka will be provided for conversion of Fixed Chimney
Kiln (FCK) to improved zigzag kiln and Part-B: about USD 20.0 million/equivalent Taka for
establishment of new Vertical Shaft Brick Kiln (VSBK), Hybrid Hoffman Kiln (HHK) and
Tunnel Kiln. On lending facilities are extended to the PFIs in this purpose. Till 30 June 2016,
35 banks and 19 NBFIs have signed participation agreement with BB. Up to June 2016, USD
16.21 million has been disbursed under this project.
Bangladesh Bank (BB) intends to provide long term financing for private sector firms,
mainly midsize manufacturing firms under the Financial Sector Support Project (FSSP)
financed by the International Development Association (IDA). An Environmental and Social
Management Framework (ESMF) has been developed to ensure the sustainability of
financing of this facility (FE Circular No. 18/2015).
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The latest step of Bangladesh bank in fostering sustainable finance is to create Green
Transformation Fund. In February 2016, BB has announced its intention to create a new
longer term refinancing window naming Green Transformation Fund (GTF) of 200 million
USD. The fund will be used to ensure sustainable growth in export oriented textile and
leather sectors conducive to transformation of green economy in the country (FE Circular No.
02/2016). To further fortify the financing arrangement under GTF, it has been decided to
provision for a Participation Agreement to be signed between Bangladesh Bank and intended
AD branches. Under this scheme, 6 banks have signed participation agreement with BB till
December 31, 2016.
Trend of Green Financing as Share of Total Bank Advances: The share of green
financing to total bank advances was 1.68 percent in first quarter of 2013. Then it started
increasing gradually and reached at 2.83 percent in q4 of 2014. Later it showed mixed trend.
It stood at 2.23 at the end of q2 of 2016. Green financing as a share of total bank advances
and its trend are depicted in figure 2.
Figure 2 :Quarterly green finance and total bank advances ratio and its trend
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activities. BB has also established 'Bangladesh Bank Disaster Management and Corporate
Social Responsibility Fund' by transferring Taka 50 million from its annual profit each year
to conduct its own CSR activities in different areas such as education, health, environment,
empowerment, human resources development, etc. Later the fund was extended to Taka 100
million in 2015.
BB has sanctioned Taka 75.9 million (contribution from BB profit and bank interest)
in FY16 from the fund which was Taka 51.3 million in FY15. Total amount of CSR
expenditure by banks and NBFIs in FY16 was Taka 5607.7 million while the amount was
Taka 5400.7 million in FY15. Banks continued to maintain major share in education, health
and humanitarian & disaster relief. Education, health, humanitarian & disaster relief
contributed to 29.0, 13.6 and 32.5 percent respectively of the total CSR activities. However,
they spent 16.3, 18.5 and 12.1 percent of their total CSR expenditure in education, health,
humanitarian & disaster relief sectors respectively during this period.
Up to FY16 BB has gradually issued instructions to these banks for opening nine
categories of NFAs other than farmer's account. BB has also provided instruction to all banks
to open NFAs for readymade garment workers and workers of small footwear & leather
product industries. From FY15, all banks were instructed to open NFAs for physically
challenged persons. Total number of all categories of No-Frill Accounts (NFAs) by the
SCBs, DFIs, and PCBs stood at 16133447 in 2016. Total balance of all categories of account
reached at Taka 10520.34 million in 2016.
In order to broaden and deepen the financial inclusion through including the students
under age of 18, BB has advised to the scheduled banks to introduce school banking activities
in 2010. Total outstanding balance of school banking stood at Taka 8804.1 million against
1182179 accounts at the end of June 2016.
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After introducing various types of banking services for farmers and some other
underprivileged people, BB advised all scheduled banks to bring street children under
institutional financial support on 9 March 2014 to open custodial account with NGO by Taka
10 as minimum opening balance and no service charge/fee for working/street children. These
initiatives would help street children to develop their savings habits and eventually help them
step towards better future. Till June 2016, 16 banks signed bi-lateral agreement with different
registered NGOs for offering the services. Total outstanding balance of school banking stood
at Taka 2201.2 million against 3465 accounts at the end of June 2016.
Bangladesh Bank issued agent banking guidelines in December 2013 for the banks
with a view to safety, security and soundness of the proposed alternative delivery channel for
banking services for non-privileged, underserved population and the poor segment of the
society, especially from geographically remote location. Till June 2016, 12 banks have got
approval from BB for agent banking services and 10 banks have started operation. Till June
2016, number of agents stood at 789 and number of outlets was 1281. Currently there are
more than 258471 account holders maintaining accounts with agent banking.
With a view to bring the financially deprived grass root population under formal
financial services and to gear up the banking activities of Taka 10 accounts, BB constructed a
revolving refinance fund in May 2014. The size of fund is Taka 2.0 billion. Highest limit of
refinance facility is Taka 50000.0 under this scheme and participating banks will be provided
interest subsidy under certain conditions. To avail refinance facility till 30 June 2016, 32
banks have signed participation agreement with Bangladesh Bank and disbursed amount
stood at Taka 297.46 million in FY16.
Bangladesh Bank is encouraging all banks and NBFIs to provide loan to women
entrepreneurs at 10.0 percent interest rate. A dedicated women entrepreneur‟s desk has been
established at concerned Department of BB (SME&SPD). All banks and NBFIs have been
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directed to do the same. They have also been instructed to reserve 15.0 percent of total SME
funds exclusively for women entrepreneurs as well as to provide credit to new women
entrepreneurs under cottage, micro and small sectors. In addition, all banks and NBFIs have
been directed to sanction loans of at least Taka 2.5 million to women entrepreneurs with
personal guarantee but without collateral under refinance facilities provided by BB. An
amount of Taka 16.4 billion was refinanced to women entrepreneurs at the end of June 2016
against 16028 enterprises.
The rapid growth of mobile phone users and countrywide coverage of mobile
operators' network have made their delivery channel an important tool for trade for extending
banking services to the unbanked/banked population, specially to expedite faster delivery of
remittances across the country. As on 30 June 2016, total 25 banks were given permission for
mobile financial services, whereas 18 banks/subsidiaries were in operation. Total number of
registered customers was 36.2 million and they had 0.6 million agents for smooth services to
their customers. From legal and regulatory perspective, only bank led model is allowed to
operate in Bangladesh.
Under the umbrella of mobile financial services, inward remittances, cash-in, cash-
out, P2P transactions, B2P transactions, P2B transactions etc. have been provided. Day by
day both the volume and monetary value of the transactions are increasing and it is real
opportunity for underprivileged people to avail formal financial services. Monthly number of
transactions stood 124.5 million while amount of transactions stood at BDT 231.5 billion
(June, 2016).
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industry has been able to prove itself as a sound and less risky alternative viable sub-sector of
modern finance industry of the globe. In tandem with global rapid expansion of Islamic
finance, Bangladesh, a developing Muslim majority country of South Asia has also
experienced phenomenal growth in Islamic banking in the backdrop of strong public demand
and support for the system.
Now, out of 56 commercial banks, 8 private commercial banks (PCBs) have been
functioning as full-fledged Islamic Banks in Bangladesh (Table-5). In addition, 19 Islamic
banking branches of 8 conventional banks and 25 windows of 7 conventional banks are also
offering Islamic banking services. Islamic banking industry in Bangladesh now accounts for
20.5 percent deposits and 23.3 advances of the total banking system at the end of June 2016
implying that it have accounted for more than 20 percent market share of banking industry in
Bangladesh.
Islamic banks as Shairah based banks have to operate business for fulfillment of twin
objectives: achieving profit (for viability and sustainability) and ensuring welfare of the
community as a whole. Although Islamic banks have achieved one of the twin objectives-
attaining adequate profits for sustainability; they could not show success in attaining social
objectives, the other one of the twin objectives. An analysis of sector-wise investments made
by Bangladeshi Islamic banks reveals that investments in socially desirable sectors such as
agriculture and poverty reduction are below 2 percent (Bangladesh Bank, 2016c). Similarly,
an analysis of mode-wise investment shows that investments in ideal Islamic modes i.e. Profit
Loss Sharing (PLS) based modes such as mudaraba and musharaka are estimated below 2
percent (Bangladesh Bank, 2016c).
First, banks must comply with all laws, rules and regulations to ensure soundness of
operations and to enhance confidence of the society.
Second, banks must ensure fair and equitable treatment of all stakeholders- shareholders,
depositors, borrowers and employees.
Third, the banks must ensure full, truthful and transparent disclosure of their financial health.
Many of the toxic assets were sometimes treated as off-balance sheet items. The concerned
stakeholders were thus deprived of the right to get a transparent picture of the true financial
health and the risks that were being assumed.
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Fourth, banks must increase investment in green projects for protection of environment and in
social sectors like agriculture, small enterprises, health and education for promoting financial
inclusion.
Fifth, banks must behave as socially responsible corporate citizens. Social responsibility must
be viewed from a wider perspective, taking into account the impact of banks' activities on
growth, employment and emphatically in our case, poverty alleviation as well.
Sixth, bank staffs need to be trained properly with fair pay and other incentives.
Seventh, Islamic banks need to undertake measures for promoting welfare-oriented banking
further.
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