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Humility Is The New Smart Summary

Humility Is the New Smart Rethinking Human Excellence in the Smart Machine Age by Edward D. Hess and Katherine Ludwig

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159 views

Humility Is The New Smart Summary

Humility Is the New Smart Rethinking Human Excellence in the Smart Machine Age by Edward D. Hess and Katherine Ludwig

Uploaded by

Gail LeondarWright
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Humility Is the New Smart

Rethinking Human Excellence in the Smart Machine Age


Edward D. Hess and Katherine Ludwig

“Drawing from research on human cognition, the authors explain why all of us are ill-equipped to cope
with the coming smart machine age. And they offer a path forward in the form of five NewSmart
principles, which are profound and powerful. This is a book about new thinking—the kind of generous,
curious thinking that will allow us to thrive in a world in which machines do so many things
better than we ever will.”   
—Amy C. Edmondson, Novartis Professor of Leadership and Management, Harvard Business
School, and coauthor of Building the Future

“This book has a very important message: new forms of relationships and a more humane attitude toward
each other will become essential ingredients of a new way of being. Humility, more personal relationships,
and collaboration will no longer be options but the key to health, productivity,
and a sense of well being.” 
—Edgar H. Schein, Professor Emeritus, MIT Sloan School of Management, and author of Helping,
Humble Inquiry, and Humble Consulting

In nearly every industry, smart machines are replacing human labor. It's not just factory jobs -
automated technologies are handling people's investments, diagnosing illnesses, and analyzing
written documents. If we humans are going to endure, Edward Hess and Katherine Ludwig say
we're going to need a dose of humility.

We need to be humble enough to let go of the idea that "smart" means knowing the most, using
that information quickest, and making the fewest mistakes. Smart machines will always be better
than we are at those things. Instead, we need to cultivate important abilities that smart machines
don't have (yet): thinking critically, creatively, and innovatively, and building close relationships
with others so we can collaborate effectively. Hess and Ludwig call this being NewSmart and
offer a guide to developing these NewSmart abilities and to creating organizations where these
qualities are encouraged and rewarded.

The Digital Age has the potential to be as disruptive and transformative for us as the Industrial
Revolution was for our ancestors. If we face the challenge, and use it as an opportunity to
radically rethink business as usual, we can create a more just and sustainable economy, an
economy that works for all of us.
-more-
Edward D. Hess is a professor of business administration and Batten Executive-in-Residence at
the University of Virginia Darden School of Business. He is a thought leader and prolific author
whose work has been featured in over 350 global media outlets.

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