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Perfil de Puesto Del Administrador-Ingles

This job description is for an administrator position at a restaurant called Las Delicias in Guatemala. The administrator will be responsible for managing all aspects of the restaurant's operations including overseeing staff, maintaining quality and service standards, and ensuring compliance with regulations. They will also control costs, create reports, and promote the brand.

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Dulce Hernandez
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66 views3 pages

Perfil de Puesto Del Administrador-Ingles

This job description is for an administrator position at a restaurant called Las Delicias in Guatemala. The administrator will be responsible for managing all aspects of the restaurant's operations including overseeing staff, maintaining quality and service standards, and ensuring compliance with regulations. They will also control costs, create reports, and promote the brand.

Uploaded by

Dulce Hernandez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Restaurant "Las Delicias"

12v. 32-23 Zona 12 Guatemala, City FAX 2134 - 5678


E-mail. [email protected]
Guatemala, Guatemala

JOB DESCRIPTION

Date: Guatemala May 19, 2020

Job name: Administrator


Immediate Boss: Founding Partners
People in charge: Chef, Security, concierge

Job Objectives

 Managing all aspects of the restaurant, he will be responsible for offering a


high quality menu and motivating the staff to offer excellent customer
service.

 It will be responsible for ensuring that the restaurant operates efficiently, in


addition to maintaining a high level of production, productivity, quality and
customer service standards.

General Functions

 Coordinate daily restaurant operations

 Offer superior service and maximize customer satisfaction

 Respond efficiently and accurately to customer complaints

 Evaluate product quality regularly and research new suppliers

 Organize and supervise shifts

 Evaluate staff performance and offer information to improve their productivity

 Estimate future needs for items, kitchen utensils and cleaning products

 Ensure compliance with health and safety regulations

 Manage the good image of the restaurant and suggest ways to improve it
Restaurant "Las Delicias"
12v. 32-23 Zona 12 Guatemala, City FAX 2134 - 5678
E-mail. [email protected]
Guatemala, Guatemala

 Control operating costs and identify measures to reduce waste

 Create detailed weekly, monthly, and annual income and expense reports

 Promote the brand in the local community through word of mouth and events in
the restaurant

 Recommend ways to reach a broader audience (eg discounts and social media
ads)

 Train new employees and regular staff on proper customer service practices

 Implement policies and protocols that support future restaurant operations

Relationship with other departments

 Cleaning Department: It will supervise the working hours and execution of


the established cleaning programs that are carried out, supplying the
materials and utensils necessary to carry out its functions.

 Kitchen Department: It will supervise compliance with the menus, supplying


the materials and supplies necessary to carry out its functions.

 Security Department: Will supervise that all security protocols for the
restaurant are followed.

Skills and knowledge

 Demonstrable experience working as a restaurant manager, or similar


position

 Demonstrable experience in customer service as an administrator


 Extensive knowledge of food and drinks, with the ability to remember and
mention ingredients and dishes to inform customers and service staff

 Familiarity with restaurant management software

 Strong leadership, motivation and interpersonal skills


Restaurant "Las Delicias"
12v. 32-23 Zona 12 Guatemala, City FAX 2134 - 5678
E-mail. [email protected]
Guatemala, Guatemala

 Deep financial management skills

General requirements:

Genre: Indifferent
Age: From 30 to 45 years old
Flexible working hours
Degree in Business Administration; A degree in Management in restaurants or a
cooking school will be valued.

Salary:
Salary: Q8,000.00

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