iPKO biznes -

ADMINISTRATOR MANUAL
Table of contents
Glossary .................................................................................................................................................................................................... 4
General assumptions ........................................................................................................................................................................... 5
Log-in.......................................................................................................................................................................................................... 6
First login…………....................................................................................................................................................................................... 6
Next login……… ...................................................................................................................... Błąd! Nie zdefiniowano zakładki.
Safe login…….. ........................................................................................................................................................................................ 11
Managing defined formats.............................................................................................................................................................. 19
Define format - fields common to all templates ...................................................................................................................21
Defining a file structure ....................................................................................................................................................................22
Defining format - fields specific to ZUS and US .................................................................................................................... 23
ZUS / US operations descriptions - floating-point formats ............................................................................................ 24
Description of ZUS / US operations - fixed-position formats ........................................................................................ 24
Defining format - fields specific to foreign transfer ............................................................................................................25
Support to MS Excel format files ................................................................................................................................................27
Access configuration .........................................................................................................................................................................27
Context parameters............................................................................................................................................................................28
Waiting for funds .................................................................................................................................................................................29
Verification of duplicates (imported files) ................................................................................................................................ 29
The lock on modification of operations from a file ..............................................................................................................29
Length of session ................................................................................................................................................................................31
Sorting accounts .................................................................................................................................................................................31
Create signature classes..................................................................................................................................................................32
Create authorization schemes for accounts ........................................................................................................................... 33
Creation of schemes for authorizations to services ............................................................................................................42
Creation of transaction signing schemes ................................................................................................................................ 43
Assignment of signature classes to Users .............................................................................................................................. 44
Group assignment of signature classes to Users.................................................................................................................44
Single assignment of signature classes to the User ...........................................................................................................46
Assigning scheme of authorizations to services to Users ................................................................................................ 46
Group assignment of scheme of authorizations to services to Users ........................................................................46
Single assignment of authorization scheme to a service to the User .........................................................................48
Assignment of a scheme of signing transactions to accounts. ..................................................................................... 49
Group assignment of transaction signatures scheme to accounts .............................................................................49
Single assignment of the transaction signing scheme to the account .......................................................................50
Assignment of the scheme of signing the transactions to Users .................................................................................50
Group assignment of the scheme of authorizations to accounts .................................................................................51
Single assignment of the authorization scheme ...................................................................................................................55
Assignment of a transaction signing scheme to the services ........................................................................................ 58
Single assignment of transaction signing scheme to services ...................................................................................... 58
Group assignment of transaction signing scheme to services ...................................................................................... 59
Assignment of names to accounts ..............................................................................................................................................60
Grouped accounts...............................................................................................................................................................................61
Liquidity management.......................................................................................................................................................................65
Access management .........................................................................................................................................................................66
Access management within a specified time frame ............................................................................................................71
Data Import Wizard ............................................................................................................................................................................73
Basic information ................................................................................................................................................................................73
Transactional limits ............................................................................................................................................................................74
Whitelists counterparties.................................................................................................................................................................78
Parameterization of iPKO biznes by the Bank ........................................................................................................................ 87

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 2/90
Security ....................................................................................................................................................................................................88
Web browser and passwords ........................................................................................................................................................ 88
Secure login (website address and certificate) ..................................................................................................................... 88
Anti-virus and mail security ........................................................................................................................................................... 88
Support for iPKO biznes Users .......................................................................................................................................................................... 90

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 3/90
Glossary
Client – an entity that has entered into an agreement with the Bank for the use of electronic banking services.
User – a proxy authorized to use electronic banking services, that is to say, the person indicated by the
Account Holder, authorized to access and use the accounts in the configuration specified by the Account
Holder.
Administrator – A User acting on behalf of the Account Holder managing User Rights assigned by the Account
Holder, or in the case of entrusting PKO Bank Polski SA with the function of parameterization of User rights
indicated by the Account Holder - User indicated by the Account Holder having access to the view of the
context data,
Context – a set of accounts and a User list entitled to use those accounts in iPKO biznes.
Dictionary data – administrator-configured data that defines relationships in the iPKO biznes system, that is
to say, signature classes, account authorization schemes, service authorization schemes, transaction signing
schemes.
Scheme of authorization for accounts / services – scheme with a list of authorizations defined in the system
(to accounts, to services). An administrator can create his own authorization schemes or use the default
authorization schemes on the site: full access, create, sign, view.
Signature class – based on signature classes a signature scheme is built. By default, there are four signature
classes on the site: Director, Manager, Accountant, President. You can also create your own signature class.
Signature classes are assigned to Users / administrators.
Transaction signing scheme – a scheme that defines the types of Users that can authorize transactions in the
account to which the transaction signature scheme is assigned, their relationships and maximum amount of
authorization.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 4/90
General assumptions
Premises for using iPKO biznes banking:
 Signing a current / auxiliary agreement.
 Signing the form "Application for iPKO biznes".
 Signing "Identification Cards" by Users who have not used the Bank's services so far..
 Receiving authentication tools and signing "Tool collection receipt".
 Memorizing the User ID,
 Configuration of access by the person indicated by the Account Holder as the Administrator (without
configuration of the system Users will not have access to the accounts after logging in). At the request of
the Account Holder, the Bank may take over the administration of User rights and parameters of the iPKO
biznes system, The first parameterisation of the system. Taking over the parameterization by the Bank
requires submitting the appropriate form at the Bank.

The account holder must indicate at least one User who will have Administrator rights in the iPKO biznes
system. In the case of access configuration and rights management by the Bank, the Administrator for the
company will only have access to information about context data.
The Administrator's tasks include:

 (optional - there are default ones) Create signature classes.

 (optional - there are default ones) Create specific authorization schemes.
 Create specific Service Scheme authorizations.
 Create transaction signing schemes.
 Assign Signature Classes and authorization Schemes to Users,
 Assign transaction signatures schemes to accounts and authorization schemes to Users,
 Assign transaction signing schemes to the Services.
 (optional) activation of the waiting service,
 (optional) naming accounts and sorting settings,
 (optional) Parameterization of iPKO biznes access restriction, if required.

Execution of all activities described above will allow other Users to use the iPKO biznes system. To start the
Administrator configuration log in to the iPKO biznes.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 5/90
Log-in
First login
Key in www.ipkobiznes.pl/nowe adress to you browser to enjoy the iPKO biznes service.

User ID text field- key in the number given by the Bank worker and then press Next.

After keying in the correct User ID number - you will be relocated to the next screen of the login process.
Choose Are you logging in for the first time?

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 6/90
The First login screen will be presented. In the First login password text field key in the first login password
(access password). This password was given to you by the Bank worker during signing the contract. Then
press Log in.

After pressing the Log in button you will be asked to activate your token. Key in the answer from the token for
asked operation number and then press Execute.

You will receive the confirmation that the token has been activeted.

After pressing the OK button you will be relocated to the Access password change screen.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 7/90
On Access password change screen fill in the following text fields:

• First login password repeat the first login password (access password). This password was given to you by
the Bank worker during signing the contract.
• New password key in your new password, which should contain at least 8-16 alphanumeric signs (figure
and/or letter and special characters: `!@#$%^&*()_+-={}[]:;',.<>?). The password cannot contain polish letters
(eg.: "ł", "ś"). Attention, lower cases and upper cases are diversified.
• Retype password repeat your choosen password.

After keying in the correct data and pressing Log in button you will receive the confirmation that the
password has been changed.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 8/90
After pressing Next button the screen to select the Security Image will appear (the Images in the following
document are exemplary). Please mind the fact that the images are unique and will not reappear in the
service.

On this screen select the Security Image by clicking on the chosen element (this document contain the
exemplary images) and then press Next. Please mind the fact that the images are unique and will not
reappear in the service.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 9/90
REMEMBER! The service will not ask the User to type in the code from token during the Security Image
selection. Memorize Your Security Image – from this moment it will be displayed during each login
procedure and payment authorization at iPKO Biznes.

After pressing the Next button, the User will be taken to the “Selection of security image – confirmation”
screen. To definitely confirm the selection of the Security Image and also to enable the User to enjoy the
service press the Next button.

ATTENTION! The User ID and the password serve also to activate the telephone service.
To activate the service, please contact the HELPLINE.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 10/90
Next login
1st Step. Key in the User ID at the address: www.ipkobiznes.pl/nowe. This screen will differ from the
previous one, as it will contain only one required field called User ID. Key in the User ID and press Next.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 11/90
2nd Step. After keying in the correct User ID – the User will be taken to the next screen of the login
procedure. After entering the Token Password and Password press Log in.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 12/90
3rd Step. Screen of selection of the Security Image
After pressing the Log in button the screen to where the user select the Security Image will appear (the
images in the following document are exemplary). Please mind the fact that the images are unique and will
not reappear in the service.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 13/90
4th Step. Selecting the Security Image
On this screen select the Security Image by clicking on the chosen element (the images in the following
document are exemplary Please mind the fact that the images are unique and will not reappear in the
service.) and then press Next.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 14/90
Remember!
The service will not ask the User to type in the code from token during the Security Image selection. Memorize
Your Security Image – from this moment it will be displayed during each login procedure and payment
authorization at iPKO Biznes.

5th Step. Selecting the Security Image - confirmation. After pressing the Next button, the User will be taken
to the “Selection of security image – confirmation” screen. To definitely confirm the selection of the Security
Image and also to enable the User to enjoy the service press the Next button.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 15/90
Important:
 During the first login procedure after the 11th of September 2017- as usual – the User will key in the
foregoing login data, the selection of the Security Image will appear automatically,
 During the first Security Image selection the service will not ask the User to type code from token,
 The Security Image will be displayed during each login procedure and payment authorization- every
time check if the displayed Security Image is exactly the same as the one chosen previously. At the
bottom of the picture the User has to see a date of the login procedure and payment authorization in
the following format DD.MM.YYYY (day.month.year) HH:MM:SS (hour:minute:second), i.e. 01.01.2016
23:59:59.,
 The change of the Security Image will be possible at any time after login procedure to the new iPKO
biznes service after choosing the “Settings” tab, then “Access channels” and “Show security image”. It
will be possible after keying in the code from the token.
 The presentation of the Security Image does not concern the mobile version iPKO biznes service
neither “old” iPKO biznes service.

6th Step. Login procedure after selection of the Security Image. First step and the screen of the login
procedure will not change. The next screen will display selected Security Image over the Token Password and
Password fields. Next, the User has to check if the displayed security image is exactly the same as the one
chosen previously during the first login procedure.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 16/90
Important!
If the displayed Security Image is different from the chosen one or the data open to doubt during the login
procedure or payment authorization, the User should immediately cease that action and contact the
consultant from “Centrum Obsługi Klienta Korporacyjnego”, available at: +48 61 855 94 94 or 801 36 36 36
(call charge as per operator's tariff plan). The phone service is open for business from Monday to Friday at
8:00-18:00 ; e-mail: [email protected]

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 17/90
Safe login:

1. Always enter the Bank's website address manually.

2. Verify if the site address in the browser window looks like this:

 new service: https://www.ipkobiznes.pl/nowe

 previous service: https://www.ipkobiznes.pl/kbi

3. Verify if there is a closed padlock icon within the web browser window.
Depending on the browser, a padlock icon may appear in the address bar or in the status bar at the bottom
of the screen. The appearance of this padlock indicates that the site is secured with a security certificate and
the connection is encrypted.

4. Check the safety certificate. Certificate data are available in the browser, most commonly in the "File" menu
"Properties". After selecting the "Certificates" button, check both of "General" and "Certification Path". You can
also access the certificate data by double-clicking on the padlock icon. After clicking, you will see details
about the certificate, which will show if it was issued for the domain https://www.ipkobiznes.pl/nowe
You can also find out if the purchase of the certificate was made by PKO Bank Polski.

5. While logging in for the Bank's website, never use links of unknown origin, placed in e-mail and SMS or on
websites not belonging to the Bank.

6. Do not expose the login information (customer number, access passwords) to other people, do not provide
them at the request of third parties.

7. Verify information presented by the Bank about the date and time of the last successful login and the last
failed login attempt - in the case of any inaccuracies, report this fact.

If your login site looks awkward, please call – BEFORE YOU LOG IN - helpline at 801 36 36 36 (no national
toll charges in the country, in other cases, operator fee) or +48 61 855 94 94 (for abroad and mobile phones
calls , fee according to the operator's tariff).

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 18/90
Managing defined formats

Functionality is available in the module Administration -> New Tile -> Drop down -> File format - domestic
transfer; File format - foreign transfer; File format - domestic contractor; File format - foreign counterparty.

The User with administrator privileges, as shown in the screen above, will be able to choose from 4 available
templates. The User without administrator privileges will only have passive information about the formats
defined in the context (if any). When you select the file format from the drop down list you will start the
process of creating a new format, as described in the next chapter.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 19/90
All created formats will be presented in the "File Format List" website.

In addition to each format, the following features are available:

"Details" - a website presenting information about the format, including options: Change
status, Change, Delete and Print,

"Change" - allows you to modify the previously created format,

"Change status" - allows you to start and end a format publication in context. Inactive status
means that the format you create will not be available to Users on the file import screen,
despite being defined in the context,

"Delete" - allows you to delete the format.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 20/90
Define format - fields common to all templates
When you use one of the templates, available in the "New" tile drop-down list, the format definition process
starts.

Field name Description

Format Name 35 character text field. The name must be unique within the context and at the same time
different from the names of the existing primary and secondary formats.

Use different This option allows you to copy settings of another format that has been already defined
format in the context. Using the option opens an additional screen with a list of formats to
settings choose from.

Code site Changing the code site from the default value of "Detect automatically", when the User
select while importing the specified format, will cause the code site to be automatically
set to the one indicated in the format. It is advisable to leave the option "Detect
automatically" unless there are problems with Polish diacritic marks.

Decimal Please specify which quota separator is used in the file. It is possible to handle files in
Separator which the amount is expressed in grosz.

Date Format If a date field is used in a file, indicate the format in which the date is stored.

Date The field is available if the date format was indicated.. Indicate whether, and if so, what
separator separator is used in the date field.

Trim too long The option is dedicated to text fields such as "Operation details", "Contractor data" - for
values in text files with too many characters in them (over 140), the system will import the file, while
boxes deleting all characters which do not fall within the above limitation by removing the
characters at the end of the field.
For fixed-point files, the matching characters will be at first recognized, then the length of
the validation of proper data will follow and possibly the removal of redundant data.
File Type Specify whether the file is fixed or floating-point.

Data Enter a character, or a character string (up to 5), which is used as a field separator in the
Separator file. Note: Data delimiter, this field is presented only for floating-point.

Text Qualifier If a text qualifier is used in a file, you can specify a character or a character string of
characters (up to 5). The qualifier should start the text box and end it. Do not use
separate qualifier pairs for subfields. Note: A text qualifier is a field presented only for
floating-pointing files.

Separator in The option is dedicated to text fields such as "Operation details", "Contractor data" - if a
multiline fields subdivision separator is used in the file, it can be specified in a format so that the line
division from the file will be imported. Note: The separator in multiline fields is a field
presented only for floating-point.

Delete This function allows you to specify a character or character string that will be ignored
characters when you import it to the system. Note: The characters indicated for deletion may not be
used as format elements in the format structure. For example, you may not remove a
character that is both a field separator in a file. Please note that the file should be
compatible with the format.

Character This function allows you to specify a character or character string that will be converted
Swapping to another character / character string when you import it into the system. Note: The
characters indicated for conversion may not be used as format elements in the format
structure. For example, you cannot replace a character that is a field separator in a file at
the same time. Please note that the file should be compatible with the format.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 21/90
 File has a If the file has a headline, select the option and enter the number of headline lines in the
header file (counting from the top of the file). During import, the data contained in the headline
will be ignored.

File has a If the file has a footer, select the option and enter the number of footer lines in the file
footer (counting from the bottom of the file). During import, the data contained in the footer will
be ignored.

Defining a file structure

Defining a file structure is based on mapping the layout of the fields in the file you want to import.

At the bottom of the site there are two checkboxes:

Group the "Transaction Title" field,
Group the "Counterparty Name and Address" field.

This function is dedicated for formats that do not use multiline fields for the counterparty’s item or operation
details.

Using functions causes 140 character text boxes (4 x 35 characters) to be replaced by 4 separate fields, each
with a length of 35 characters.

In the left part there are boxes that can be used for building a format. On the right side there is a built-in
format - by default there are required fields.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 22/90
When defining a format, use the Add / Remove ("Add", "Add All" / "Remove", "Remove All") options to add or
remove a field from the structure you are building. To specify the order of the fields, indicate the field in "File
Structure" and then use the "Up" or "Down" option. For fixed-point files, specify the length of each field.

At the bottom of the screen there is also a function:

 "Record example", presenting the current parameterization of the format, including the field separator and
the order of the fields in the format. For fixed-point files, the length of each file will be displayed.
Once the format is created, the status screen (in the case of the "Active" format will be available to Users, if
"Inactive" is used, the format will be saved but not published.) The operation should be authorized with a token
code.

Defining format - fields specific to ZUS and US

For the format to be used to order ZUS / US transfers, use the "Transfer Type" field in the format. After moving
the field to the "File structure" section, an additional window will appear:

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 23/90
In the field "Defining the value of the "Transfer type" field, indicate which value will be marked in the file
containing the regular transfers to ZUS and US.

For example - as in the next screen - if in the "Transfer type" field, the file contains the value "1", the system
will interpret the file line as a regular transfer. If "2" is displayed in the field, all such lines will be interpreted as
ZUS transfers and "3" will mean that the transfer is US transfer.

ZUS / US operations descriptions - floating-point formats

It is required that in the imported file, the specific data is placed in the details of the operation (transfer
description), according to the ELIKSIR standard. For complete information on defining this title for floating-
point, please refer to the iPKO biznes logon site in the "Structure of the iPKO biznes ELIXIR-O Input File" file.

Description of ZUS / US operations - fixed-position formats

For fixed-point files, do not use subfield separators. Therefore, the ZUS title should be defined according to the
following layout (values are separated by "/"):

/NIP/NNNNNNNNNN/TI/RNNNNNNNNNN/TWP/X/DKL/RRRRMM/NRD/NN/DUT/XXXXX
1 field: NIP - constant value
2 field: NNNNNNNNNN - NIP number
3 field: TI - constant value
4 field: type of identifier and number (R - REGON, P - PESEL, 1 – ID No, 2 - passport number)
5 field: TWP - constant value
6 field: deposit type, 1 character (ELIKSIR values allowed).
7 field: DKL - constant value
8 field: date of declaration, format: YYYYMM or MMYYYY
9 field: GDR - constant value
10 field: declaration number, 2 figure number
11 field: DUT - constant value
12 field: ZUS decision number.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 24/90
Example with decision number:
/NIP/5250007738/TI/R016298263/TWP/U/DKL/201401/NRD/01/DUT/1234

Example without decision number (without last 2 fields):

/NIP/5250007738/TI/R016298263/TWP/M/DKL/201401/NRD/01

The above structure of transfer description to ZUS can be used in floating-point files.

The structure for the US in fixed-point files is the same as for floating-point data without the use of subfields
(no need to move to a new data field when the 35 character limit is exceeded).

Defining format - fields specific to foreign transfer

For foreign format, you need to define a dictionary for the "Fee instructions" field.

Similarly, as for ZUS and US transfers, under the file structure there is an additional window where you must
define your own values or use the default settings.

For example, as shown on the next screen, if the value of "1" is entered in the "Fee Instructions" field, it means
that the transfer is to be imported with the SHA set, "2" means BEN. , while "3" is OUR.

Cost clauses:
SHA - the constituent covers the costs of the constituent’s bank, the recipient covers the costs of third parties,
BEN - the recipient covers the costs of the constituent’s bank and third parties,
OUR - the constituent covers the costs of the constituent’s bank and third banks.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 25/90
Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 26/90
Support to MS Excel format files

NOTE! All cells should be marked as text fields, cell formatting should be avoided. The file should
be saved in Excel 97-2003 (.xls) workbook format. The .xlsx format is not supported.

The Data Import Wizard allows you to handle files saved as MS EXCEL workbooks. Each transaction should
be saved on one line, and consecutive fields should be placed in separate columns, so there is no need to use
field separators - the wizard will interpret each of the columns as a separate field.

It is recommended to create a .xls workbook, mark all cells as text boxes, and then complete the data. When
copying data from other programs / files, target formatting should be considered. Failure to do so may cause
formatting changes and import problems.

Access configuration
There are several ways to configure access. The first is the definition of dictionary data, id est signature
classes, account authorizations schemes, service authorization schemes, and transaction signatures schemes,
and then assign those data to the appropriate Users. After logging in to the iPKO biznes site by the User for
which there is the main menu invisible with information about the lack of authorizations for the selected
section of the site and the need to contact the Administrator [unclear sentence in the original]. Only after the

NOTE! The configuration process should be completed with the validation of all privileges.

Administrator has completed configuration, the information will be visible to the User.

To start the configuration, the Administrator should go to the "Administration".

Then, the individual context setting tiles are displayed on the screen. The configuration should start with the
"Context Parameters" tile level.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 27/90
Context parameters
This is where information about context parameters is available.

When you click the "Edit" button, the "Changing context parameters" screen will be displayed, where you can
make changes to the selected context parameters:

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 28/90
Waiting for funds
The iPKO biznes system allows you to outsource your transactions, despite the lack of funds on your account.
The functionality of waiting for funds, will result in such operations being presented on the site under the
status of "Waiting for funds", instead of being rejected. After the account is charged, operations will
automatically be sent for execution.

The service of waiting for funds allows you to use two settings:
Waiting indefinitely - in this case, the transfer waiting for funds will be maintained indefinitely. Its execution
date will be automatically changed at the end of each day, at the earliest possible date.
Waiting for "n" calendar days - means that the transfer will be waiting for a defined period. In the special case
where the waiting is set for 1 calendar day, the transfers will be waiting until the end of the current date, and
then in the absence of funds, it will be rejected at the end of the day.

Verification of duplicates (imported files)

Verifying duplicates of imported files is a safeguard against undesired double import of files into iPKO biznes.
To enable verification, change the status to "Active". Verification is valid for files imported in the
TRANSACTIONS section. The import control of the duplicate file will be valid for 3 months after the first file
import.

The "Warn against import of duplicate" status displays a warning message when importing a duplicate of a
file that was previously imported. Re-import of the file is possible after confirmation by the User.
The "prevent import of duplicate" status will prevent you from re-importing a file that has already been
imported.

The lock on modification of operations from a file

The iPKO biznes has a feature to block editing of imported the transaction file to the system. This function
applies to the entire context, id est all Users and accounts. It is not possible to impose a block on selected
accounts / Users

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 29/90
To activate the lock, mark the radiobutton next to the "Active" option.
Activating the lock limits the functionality available for Users when importing domestic and international
packages and on the parcel details site.
Import of domestic packages:
 the account number charged cannot be overwritten,
 the date of execution cannot be changed (excluding the VIDEOTEL file, for which the possibility of giving the
date remains).

Import of foreign packages:
 the account number charged cannot be overwritten,
 account number to settle fees and commissions cannot be overwritten,
 the date of execution cannot be changed.

Package Details:
 package name cannot be changed,
 manual adding of all types of transactions is not possible,
 transfer transactions cannot be copied to new or existing packages,
 transaction cannot be deleted,
 editing of domestic transactions is limited only to the possibility of changing the "way of realization"
(ordinary, SORBNET), for foreign transactions it is possible to supplement data on the choice of bank
(transactions with the status "Edited - needs to be completed").

NOTE! The functionality limitation does not include parcels imported into the system before the lock
activation date. Deactivating the lock affects the parcels created after the lock has been removed.
Bundles "locked" will remain in this state despite the lock image. z klawiaturą, dołączony kabel, nie
jest obecnie wykorzystywany.

Verification of checksums
Verification of the checksum is an additional security to check whether the business transaction file imported
into iPKO biznes is identical to that generated from the client's financial accounting system. If any
modifications were made to the file, the iPKO biznes system will not allow it to be imported. This feature is
available under "Access Management"”.

It is possible to enable verification for two types of files:

1) imported to create parcels with domestic and foreign transactions.
2) Mass Payments Files Imported in the FILE EXCHANGE section.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 30/90
The checksum of the files should be calculated using the SHA1 (160b), MD5 (128b) algorithms and attached
to the file as the last line.

Length of session
It is possible to define the length of the session at the iPKO biznes site. Possible values: 5, 10, 15 or 20
minutes.

Language version
After logging in, the default language is Polish. It is possible to change the language version to English
version.

NOTE! The recommended session length is a maximum of 10 minutes. A longer than recommended
value indicates a higher risk of unauthorized access to iPKO biznes by a non-logged-out User.

Sorting accounts
In the IPKO biznes system, there are two basic sorting settings for accounts in lists:

-> default means sorting accounts by currency, then account type, and finally descending, according to the
last 16 digits of the account number,
-> alphabetically, by account name, ascending.

The sorting setting works for the whole system and for all Users. To change the sorting setting, select the
radiobutton with the selected setting.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 31/90
Create signature classes
The administrator should create a signature class that, in the next configuration steps, will use when defining
signature schemes for the operation. Signature classes are used to "group" the Users to simply create rules
for signing operations in the company. As a standard, the iPKO biznes system defines four signature classes:
Director,
Manager,
Accountant,
President.

The administrator has the ability to add another / new signature class. You can define another class by
selecting "Signature Class" from the "New" tile.

The new signature class will be added to the signature class list available after selecting the "User" tile and
then the "Signature Class" tab. In addition, for all signature classes visible in the "Signature Class" list, it is
possible to change the name ("Edit" function) or delete (delete function) of the signature class in the list..

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 32/90
Create authorization schemes for accounts
As a standard in the iPKO biznes system four authorization schemes are available:

1 . Full access,

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 33/90
2. Preview,

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 34/90
Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 35/90
3. Create,

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 36/90
4. Signing.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 37/90
The administrator should create schemes of account authorization using the list of available authorizations.

The administrator may also create his own authorization scheme - by selecting the "New" tile from the drop
down list, select "Account authorization pattern" on the screen "New account authorization pattern" will be
displayed.

While defining a new authorization scheme, the Administrator should indicate a set of iPKO biznes privileges
that can be made by the User that will be assigned to that scheme.
The consequences of running individual functions in the authorization scheme:

NOTE! Opening, modification or cancellation operations of term deposits are not subject to the
signing scheme. To perform these operations, the User must only hold the appropriate
authorizations.

Account data - checking this field will activate (check) all authorizations under the "Account details" section.
Account details - The User has access to the account details: account name, account number, interest rate,
available funds, balance of accounts and the frequency of downloading statements (order fulfillment) and
date of next statement (date of next statement).
From the "Account Details" level the User will also have direct access to the following features:
Account History - The customer can view the history of selected transactions on a given account (available
after entering "Accounts" from the top menu, then "Account History"), and download a document containing
transactional transactions in Excel, PDF, CSV format. This feature is required to run the "Standard and Custom
Reports" and " Sending History by Fax" functions.
Statements, documents downloaded from the site - with this feature you can order and download and print
extracted statements in PDF format. Downloading lists does not require special authorizations to download
them. The User will be able to download a summary of the data that is available to her/him on the screen.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 38/90
Standard and custom reports - check this box for:
›Ordering and downloading standard MT940 daily reports (NOTE: In reports generated in MT940 format, the
Bank does not provide information regarding the payment instruction, original transaction currency, original
transaction currency, exchange rate, amount and settlement currency), Elixir or Contact.
›Ordering and then downloading nonstandard, daily reports (NOTE: In reports generated in MT940 format, the
Bank does not provide information regarding the payment instruction, original transaction currency, original
transaction currency, exchange rate, amount and settlement currency), Elixir, JPK Or Contact.

NOTE! In order for a customer to use this feature, the checkbox "Account History" must be
checked.

These reports facilitate cooperation with financial and accounting systems. For information about how to set
up a context to share your feature with Clients, see below.
Sending History by Fax – The relevant transactions, found in "Account History", can be sent individually by
fax. This function only works when "Account History Overview" is enabled
Account Locks – the function available after entering the "Accounts" menu, then the "Lockouts" tab,
"Outstanding funds" and "Enrollment classes" tab.
Transaction and packages search - allows you to search for transactions and packages by criteria and filters.
Term deposits – checking this box will activate (check) all the privileges under the "Term deposits" section..
Term Deposit List - this feature facilitates viewing deposits available within the context.
Details of term deposits - the User with the authorizations to view the details of the deposit can obtain
information on, among other things, the number and name of the deposit account, the balance of the account,
the duration of the deposit, the opening and closing dates and the interest on the deposit.
Opening a term deposit - the User with access to this feature has the ability to open a term deposit via the
iPKO biznes system. Opening a term deposit does not require authorization.
Changing deposit parameters and managing automatic deposit sessions - This feature allows you to change
the way interest or funds are available after the deposit expires or change the automatic deposit session. You
can also make changes to the renewal of deposits. Changing the deposit parameters does not require
authorization. .
Termination – This feature allows you to withdraw funds from the deposit account before the contract expires.
This involves the loss of all or part of the interest due. Breaking a deposit does not require authorization.
Trusted counterparts and standing orders –check this box will activate (check) all rights under the "Trusted
counterparts and standing orders" section
List of trusted counterparties – the User with such authorities can view a list of defined payments with the
name of the payment, the number of the debited account, the recipient's data and the title of the payment. It
may not modify, create, or delete payments.

Creation, modification and removal of a trusted domestic partner - requires a signature and the appropriate
account authorizations from which the payment is defined, that is, at least the "Create, modify, and delete
payments" and "List of trusted contractors" authorizations.

Creation, modification and removal of a trusted taxpayer - requires a signature and the appropriate account
authorizations that defines the payment, that is, at least the "Create, modify, and delete payments" and "List of
trusted contractors"

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 39/90
Creation, modification and removal of a trusted counterparty to ZUS - requires a signature and appropriate
account authorizations, which defines the payment, that is to say, at least the "Create, modify and delete" and
"List of trusted contractors" authorizations

Creation, modification and removal of a foreign trusted counterparty - requires a signature and the
appropriate account authority from which the payment is defined, that is, at least the "Create, modify, and
delete payments" and "List of trusted contractors" authorizations.

Transfer order to a trusted domestic counterparty - payment execution DOES NOT REQUIRE a signature,
although it requires appropriate account permissions, that is to say, at least "Transfer order to a trusted
domestic partner (Payments)" and "List of trusted counterparties (Payments)".

Transfer order a trusted taxpayer – payment execution DOES NOT REQUIRE a signature, although it requires
appropriate account authorizations, that is to say, at least the authorizations of "Transfer order to a trusted
taxpayer (Payments)" and "List of trusted counterparties (Payments)".
Transfer order to a trusted counterparty to ZUS- payment execution DOES NOT REQUIRE a signature,
although it requires appropriate account authorizations, i.e. at least the "Transfer order to a trusted
counterparty to ZUS (Payments)" and "List of trusted counterparties".

Transfer order to a trusted foreign counterparty - payment execution DOES NOT REQUIRE a signature,
although it requires appropriate account authorizations, that is to say, at least "Transfer order to a trusted

NOTE! Transfer to a trusted counterparty is a transfer to a counterparty where the sender's and
receiver's account (trustee) is permanently defined. You do not need to provide an authorization
code to make a transfer to a trusted counterparty.

foreign counterparty" and "List of trusted counterparties".

List and details of standing orders – shows all standing orders defined in electronic access channels. The list
includes the following information: the date of the next execution, the name and address of the counterparty,
the account number from which the order is executed, the counterparty number, the type and parameters of
the order and the amount and currency of the order. Additionally, in the function "Details" of a standing order,
you can view the manner of execution (ordinary or SORBNET) as well as the calendar, that is to say, the date
of the next execution, the manner of execution, the end date of the order).

Creation, modification and deletion of an ordinary standing order - Creation, modification and deletion of an
ordinary standing order requires a signature and appropriate account authorizations, so at least the "List and
details of permanent orders" and "Creation, modification and deletion of an ordinary standing order".
Creation, modification and deletion of a standing tax order – creation, modification and deletion of a standing
tax order requires a signature and appropriate account authorizations, so at least the "List and details of
standing orders" and "Creation, modification and deletion of a standing tax order"

Creation, modification and deletion of a standing order to ZUS - creation, modification and removal of a
standing order to ZUS requires a signature and appropriate account authorizations, so at least the "List and
details of standing orders" and "Creation, modification and deletion of standing orders to ZUS".

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 40/90
Transaction order - checking this field activates (check) all the authorizations under the "Transaction order"
section.

One-time transfer order - a one-time and a package domestic transfer order,

Transfer order to own account - a quick transfer of funds between own accounts held in PKO Bank Polski
within one context.

Tax transfer order - The User can make transfers to the US, depending on the authorizations given to it for
creating and signing.

Transfer order to ZUS - The User can make transfers to the Social Insurance Institution, depending on the
authorizations granted to it for creating and signing.

Foreign transfer order - The User may order a foreign transfer (in foreign currency or PLN), depending on the
authorizations granted to it for creating and signing.

Creation, details, modification of the bulk package - The User may create packages posted in bulk and has an
insight into the details of this type of packages.

Release of authorized operations - The User may send transactions or transfer packages already approved by
the required person.

Deletion of non-authorized transactions and cancellation of pending transactions - this feature requires the
appropriate account authority, so at least the "Deletion of non-authorized transactions and cancellation of
pending transactions" and "Packages and transactions search" authorizations. By selecting "Transactions"
from the top menu, the User can search the transaction with status "For signing, sending" or "Pending" in the
transaction list, and delete / cancel them.

The new authorization scheme will be added to the list of available account authorizations.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 41/90
Creation of schemes for authorizations to services
The Service Authorization Scheme defines the authorizations / actions that the User will be able to execute /
perform in the iPKO biznes with respect to the available services. At the iPKO biznes service, there are no
predefined authorization schemes for services. As part of their definition, the Administrator must create a new
scheme for itself, depending on the range of activities that the User performs on the iPKO biznes system.

Within the iPKO binzes following authorisation services can be defined:

1. Counterparty database:
Access to counterparty database,
Creation, modification and removal of counterparty.

“Counterparty database management” service permits creating (and import), modification and removal of
counterparties. No authorization to the service means, that the User will be able to preview counterparty
database and exploit the service without managing it. No transaction signing pattern has been assigned to
the service, as no authorisation is required for counterparty database management.

2. File exchange:

„File exchange” service is not connected with account authorisation. File exchange function permits User to
access to every sent and received file within all of his/hers context. “File exchange” service permits sending
and receiving files to Bank and from Bank. Transaction signing pattern is assigned to the “File exchange”
service, but setting transactional limits is unavailable within this pattern.

3. Pre-paid cards:
Company’s cards management,
Reposting of funds.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 42/90
4. Credit cards:
Company’s cards management,
Cards cancellation and order,
Change of card limits.

5. Charge cards:
Company’s cards management,
Cards cancellation and order,
Change of card limits.

6. Debit cards:
Company’s cards management,
Cards cancellation and order,
Change of card limits.

7. Reporting module

The „Reporting module” is a service that permits defining random filer structure by authorised user. „Reporting
module” is designed to create individualised reports e.g. towards topping up accounting systems, or defining
unconventional file formats. Module based on transactions booked on account permits quick access to file
matching expected parameters

Creation of transaction signing schemes

The transaction signing scheme specifies who and on what terms can authorize a transaction ordered from
an account. The previously created signature classes are used to create a signature scheme. For example: if
two signatures of different classes are required in the signing scheme, then we create one signature of the
Accountant class and one signature of the Director class. As part of defining the transaction signing scheme,
the Administrator can define additional rules for transactional signing limits, for example - two transaction
signatures, eg. of the Director class, are required to authorize transactions up to PLN 1,000,000.

To create a transaction signing scheme, select the "Signing Scheme" option from the "New" tile level.

It is possible to change the parameters of a transaction signing scheme or to delete it from the scheme list.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 43/90
 NOTE! The signature scheme of the transaction is recorded at transaction level when the first
signature is made. In particular, this means that changing the signing scheme of the transaction
will not affect the transactions that were signed before the change of scheme. For a change to
take effect, it is necessary to withdraw the transaction for editing and sign it again.

The scheme of signing a transaction can remain applicable indefinitely - in that case it refers to the default
scheme, or within a defined period only - such a scheme is referred to as the term scheme. The term schedule
applies in a precisely defined time frame.
Once the deadline is over, the default scheme is applied.

For example:
The system has a scheme that requires 3 signatures. The transactions are entered into the system and then
signed by 2 persons. Transactions are pending the third signature. Modification of the signature scheme for
another at this point, such as requiring 2 signatures, will cause the above transactions to not be sent for
execution, as a scheme that requires 3 signatures still applies to them. Conversely, transactions that were not
signed prior to a modification of transaction, when the first signature is made, will be linked to a new scheme
that requires 2 signatures.

Assignment of signature classes to Users

Previously created signature classes should be assigned to individual Users. Assigning signature classes is
possible from the "Users" tile level. "User list" appears on the first screen. Signature classes can be assigned
in groups or singly.

Group assignment of signature classes to Users

If there is a group of Users which are supposed to have the same signature class, it is recommended to use
the option of group assignment of signature classes to Users.

To assign the same signature class to Users, select individual Users in the "User List", next select the option of
group features, and next "Change Signature Class" from the drop-down list.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 44/90
Select a signature class for selected Users from the drop-down list.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 45/90
Single assignment of signature classes to the User
If the User is to be assigned with a separate signature class:
-> proceed as in the case of group assignment of signature classes, but only one User must be selected,
or
-› on the first screen of the submenu on the "User List" in context choose the selected person and then select
the function "Change the signature class".

Assigning scheme of authorizations to services to Users

Previously created scheme of authorizations to services should be assigned to individual Users. Assigning
scheme of authorizations to services is possible under the tile "Users". "User list" appears on the first screen.
Schemes of authorizations to services can be awarded grouped or singled.

Group assignment of scheme of authorizations to services to Users

If there is a group of Users who are to hold the same authorization scheme for services, it is recommended
that you use the option of Group Authorization Assignment Scheme to the Users.
To assign the same authorization scheme to a service to a group of Users, select the individual Users in the
first "User List", next select "Group Features" and next select “change service authorization pattern” from the
drop-down list.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 46/90
Assigning the scheme of authorizations to services to Users is a procedure that requires a signature.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 47/90
Single assignment of authorization scheme to a service to the User
If the User is to be assigned with a separate scheme for service authorizations, use the option of single award
of the service authorization scheme:
you should proceed as in the case of a group assignment of the service authorization scheme, except that you
only need to select one User, or in the first "User List" context select the selected person in the context, and
next select the "Change Service Authorizations" function.

On the next screen, select the appropriate authorization scheme from the drop-down list.

Assignment of a scheme of service authorizations to a User is a procedure that requires a signature.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 48/90
Assignment of a scheme of signing transactions to accounts.
The generated transaction signatures should be assigned to the accounts. Assignment is done from tile level
"Accounts" -> "Account List". The signature scheme can be assigned to accounts in groups or singly. In
addition to the default scheme, a term schedule can also be assigned. This is a scheme that will only be valid
for a defined period of time. At the end of this period, the default scheme will be valid again.
Group assignment of transaction signatures scheme to accounts
It is possible to assign a signature scheme to several accounts at the same time. To assign the same
signature scheme to several or all accounts, on the "Account List", in the context, select those accounts to be
assigned the same transaction signature scheme. Then select the Group features option from the drop-down
list and select "Change signature scheme".

On the next screen, select the transaction signing scheme from the drop-down list, which will apply to all
previously selected accounts within the context. A term scheme can also be assigned.

Group assignment of the scheme of signing the transactions to the account requires a signature.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 49/90
Single assignment of the transaction signing scheme to the account
It is also possible to separately assign a scheme of signing transactions to each account. This option
facilitates assigning different transaction signatures to individual accounts within a single context. To assign a
signature scheme to a single account in a context, find the account on the "Account List" in the context
"(Accounts -> Account List) and next select the "Change Transaction Signing Scheme" function. The
appropriate scheme of signing the transaction should be selected, a term scheme can also be set.
A single assignment of the scheme of signing the transactions requires a signature.

Assignment of the scheme of signing the transactions to Users

The next step is to assign the scheme of signing the transactions to Users within the context. The scheme can
be assigned in 4 ways:

-› In the "Account List" section, select the accounts, use the Group Features option, next select "Change
Authorization Scheme" from the drop-down list and select the Users and the scheme of authorization to
accounts ("Selection of the scheme of authorizations"-> "Select the scheme" from the drop-down list). This
method facilitates assigning the indicated authorizations scheme to multiple accounts and Users.
-› In the "Account List" section, use the "Change the scheme of authorizations" feature next to each account
and select the Users in the next screen and select the scheme of authorizations to account. This method
facilitates assigning the indicated scheme of authorizations to a single account scheme to multiple Users.
-› In the "User list" section (under the "Users" tile), select the Users using the Group features option and select
"Change the scheme of authorizations to accounts" from the drop-down list. On the next screen, select the
accounts and the authorizations scheme. This method facilitates assigning the indicated scheme of
authorizations to accounts to multiple accounts and Users.
-> In the "User list" section, use the "Details" function next to each User. On the next screen, select the
function "Change the scheme of authorizations of accounts". The " Change of the scheme of authorizations to
accounts" site is displayed, where you can define the authorizations scheme for the accounts that the User
has access to. The method facilitates assigning the scheme of authorizations to multiple accounts to one
User.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 50/90
Group assignment of the scheme of authorizations to accounts

I method - list of accounts in context:

Select the account and choose "Change the Authorization Scheme".

On the next screen, point to Users ("User List") and select the authorization scheme from the dropdown list
("Modify authorisation pattern"):

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 51/90
Grouping assigning of the scheme of authorizations to accounts requires a signature.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 52/90
II method - User list in context:

Select Users in the User list and then use Group features from the drop-down list, select "Change account
authorization scheme".

On the next screen, select an existing scheme of account authorization or create a new scheme:

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 53/90
Group assignment of the authorization scheme requires a signature.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 54/90
Single assignment of the authorization scheme

Single scheme assignment allows you to work within a specific account or User.

Assigning a scheme to a specific account - list of accounts:

Use the "Change Authorization Scheme" function next to the account:

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 55/90
On the next screen, indicate the Users and scheme of authorizations:

Assignment of scheme of authorizations to account requires signature.

Assignment of scheme of authorizations to a particular User - User list:

Use the "Details" function next to the User:

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 56/90
The "User Data" site will be displayed, showing the accounts that the User may hold, or already has been
assigned with the authorization scheme. Use the "Change the scheme of authorizations to account".

The "Change the scheme of authorizations to account" site will appear, showing User accounts with the
possibility to assign authorization schemes.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 57/90
Assignment of authorization to account requires a signature.

Assignment of a transaction signing scheme to the services

The transaction signing schemes created in the context of the transaction must be assigned to the service.
Assignment is done under the tile "Services" -> "Service list". The transaction signing scheme can be assigned
to a service only singly or in a group.

Single assignment of transaction signing scheme to services

To assign a single signing scheme to the Services, select the "Partner Database" or "File Exchange" service,
and next from the "Service List" (on the first "Services" screen), select the "Change Transaction Signing
Scheme" function.

On the next screen, select the appropriate transaction signating scheme from the drop-down list.
Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 58/90
Single assignment of transaction signing scheme to services requires a signature.

Group assignment of transaction signing scheme to services

To group assign a scheme for signing transactions into Services, select the service available, "Counterparty
Database" or "File Exchange" and next from the list of services (on the first "Services" screen), select Group
Features and next from the "Change scheme" drop-down list Signing transactions".

On the next screen, select the appropriate transaction signing scheme from the drop-down list.

Group assignment of transaction signing scheme to services requires signature.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 59/90
 NOTE!
 The "Report Module" service has no option to assign a transaction signing scheme.
 For the "Counterparty Database" and "File Exchange" Service, it is possible to assign an
individualized transaction signing scheme.

After completing these steps, the configuration is complete. A summary of the actions taken is visible when
you select the "Context Parameters" tile and next the "Context Configuration Form" button. At this stage, you
can print the context configuration information in the form of "Access Configuration Application". To this end,
you need to select the "Print" button after validating all data on the application.

Assignment of names to accounts

Account naming is not a mandatory part of the configuration, but only an additional possibility at the
Administrator setup stage in the company. The default is the name given by the Bank that is appropriate for
the type of account, by way of illustration current account, auxiliary account. We recommend naming your
accounts, especially if you want to sort them by name.

Naming accounts in the iPKO biznes makes it easy to manage and identify them. It is convenient for
Customers holding many accounts or needing additional collateral (by way of illustration zloty accounts,
currency accounts, payroll accounts).

NOTE! The same account name is visible to all Users context. You can not name the same account
in different ways, depending on which the User logs on. Account names must be unique. Naming of
accounts is possible from tile level "Accounts" -> "Account list" -> "Account details" -> "Name
change" -> "Account name change".

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 60/90
Grouped accounts
Assignment of accounts to groups can be handled for two reasons:

• Group accounts in „Accounts” and „Transactions”,

• Group accounts within „Liquidity management” module.

Assignment of accounts to groups is a two-stage process. First, groups need to be created and then accounts
need to be assigned to groups.

Creating account groups

To create account groups, choose „Settings’ section (top-right corner), than click on „My profile” tile, choose
„List of accounts” tab and finally „Management of groups”.

Next, type in the „Group name” box destined group name, then click on „Create group” button and later on
„Save” button.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 61/90
 IMPORTANT! Collectively handled changes overwrite previous settings, therefore accounts will only
belong to groups indicated in the Group assignment of accounts to groups screen.

Assignment of accounts to groups

To assign accounts to group, choose „List of accounts” tab. In order to assign accounts to group, „tick”
selected accounts from the list (using checkboxes), to finally execute one of two options:
•add account individually,
•add accounts by groups.

Choose first option, if selected accounts need to be assigned to different groups, therefore need to be
assigned individually to indicated groups..

Choose second option to assign selected accounts to the same group.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 62/90
In the assignment screen, firstly choose the group that selected accounts should be assigned and then click
on a „Execute” button.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 63/90
Assignment of accounts to groups for Liquidity Management

In case of „Liquidity management” module, accounts form different contexts can be assigned to groups. Prior
to that, parameter setting by Bank need to be handled. In order to assign accounts from another contexts to
groups, choose the „Context name” box from „Accounts groups” section.

IMPORTANT! To be presented in „Liquidity management” module, account need to be assigned to at least

one group connected to Liquidity management module. For specific information about assignment of
accounts to groups, go to „Assignment of accounts to groups” chapter. a z klawiaturą, dołączony kabel, nie
jest obecnie wykorzystywany.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 64/90
Liquidity management
The “Liquidity management” module permits presentation of accounts from own context as well as from other
contexts.
Above dependence can be used to configure authorisation access to selected account in „Liquidity
management” module. For example, to exclude account from list, do not assign any account to indicated
account.

It is especially relevant, considering the fact that every user, authorised to use „Liquidity management”
module, will be able to preview accounts history. Preview of history in “Liquidity management” module, is
independent of accounts authorisation patterns within the „Transactions” and „Accounts” modules.

Authorisation to „Liquidity management” module is located in service authorisation pattern.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 65/90
Access management
The ability to restrict access to iPKO biznes is not a mandatory configuration item, and an additional
possibility at the Administrator setup step in the company.

In the iPKO biznes system, the Administrator of the Company or an employee of the Bank may indicate the IP
addresses from which specific Context Users will be able to log in. In other words, for the context, it will not
be able to log in from any IPs other than those provided by the configurator at the context parameterization
stage, while it is possible to enter individual settings for the Users.

Additionally, in iPKO biznes, there is the possibility of restricting the availability of context for specific Users.
Within this function it is possible to temporarily restrict access for Users, ie, access at certain times: from-to;
on working days, Saturday, Sunday, public holidays.

Restricting access to iPKO biznes from specific IP addresses can be done in two ways:

1. Select "Access restrictions" -> "IP list with context access" -> iPKO biznes available from IP -> "No
restrictions" "Change" button.

Next, "Modify access to iPKO biznes from selected IPs" will be displayed, where you will have two options
"Restrict access to iPKO biznes", that is to say, "No restrictions" and "Restricted to indicated IPs". It is possible
to indicate max. 10 IP addresses from which it will be possible to access / log into the iPKO biznes by the
User. The change will affect all Users in the context.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 66/90
 2. select "Access restrictions" tile -> "User access". You can change the access for Users of the selected
IP singly or in groups.

a. to select a single change of access from the IP address for the User, select a User from the User
list.

Next deselect the "Change IP access" function with the selected User. The "Change User's IP address" screen
will be displayed. It is possible to limit access to up to 10 IP addresses.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 67/90
Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 68/90
 b. to change access from the IP address to a group of Users, on the "User Access" screen select the
selected Users, next select "Group Features" from the drop down list select "Change IP access:

The "Group change access from User IPs" screen is displayed. Select indicate the radiobutton "Limited to
indicated IP" and next type the appropriate IP addresses. You do not have to type the dots between the digits
you type, the system adjusts the number of digits in the form itself. It is possible to enter max. 10 IP
addresses for which the access to Users is to be restricted.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 69/90
The customers who plan to pass the parameterization of the iPKO biznes system to the Bank may print out
"Application for access to iPKO biznes by the Bank - access restrictions" in the iPKO biznes.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 70/90
Access management within a specified time frame
In the iPKO biznes system, a feature has been introduced to limit the availability of context for specific Users.
As part of this change, it is possible to temporarily restrict access for Users, that is to say, access at certain
times: from-to; on working days, Saturday, Sunday, public holidays. To this end, you need to select "Change"
for a particular User.

Next, a table will appear on the screen to determine the specific restrictions for this User.

Setting specific iPKO biznes availability for several Users can be done under "Change for a group".

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 71/90
Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 72/90
Data Import Wizard
The Data Import Wizard is a feature that allows administrators to define input formats in a context. Defined
formats will be available to Users on the import site, in the drop-down field, where the format of the imported
file is indicated.

The wizard allows you to define the following formats:

 domestic transfer (including ZUS and US),
 foreign transfer,
 domestic counterparty,
 foreign counterparty.

Basic information

1. The wizard allows you to handle files that contain data in a single row on a single data record.
2. Support for fixed-point and floating-point files.

3. It is possible to define any number of formats.

4. NOTE! Publishing at least one format will disable the Detect automatically in context (on the
"Import from file" site).

5. The wizard allows you to handle text files as well as saved as * .xls (an Excel workbook).

6. Transactions imported in the format defined on the basis of the template of foreign transfer,
ordered within PKO Bank Polski or transfers in PLN into national accounts will be transferred to a
separate package with domestic transfers

7. Character set allowed in the file: a b c d e f g h i j k l m n o p q r s t u v w x y z ą ć ę ł ń ó ś ż ź AB C

DEFGHIJKLMNOPQRSTUVWXYZĄĆĘŁŃÓŚŻŹ0123456789/
- ? : ( ) . , ' + { } CR LF Space

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 73/90
Transactional limits
Transactional limits specify maximum amount, to which individual users can execute transfers in determined
period.

Fundamental assumptions:

 Acceptable periods: daily, weekly, monthly,,

 Currency of limits: PLN,
 Limits are connected to account and user,
 Amount is drawn on limit at the moment of putting a signature. Limit is charged from the moment of first
transaction authorisation until the termination of limit’s period – daily until the end of the day, weekly until
the end of Sunday, monthly until the of month’s last day. Moving back to editing or cancellation of
transaction withdraw limit’s utilization.

Transactional limits activation

In order to activate transactional limits, Administrator should choose „Transactional limits” tile.

Website presents context users list. Limits can be defined for every user separately (“Change” button next to
every user), or by group through “Group functions” > “Group modification of limits”. In order to group change
of limits, beforehand tick selected users (using checkboxes), who are going to have identical group of limits.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 74/90
Change of user limits
In the „Change of user limits” screen, limits for every account need to be defined separately. Limit’s currency
is PLN, therefore foreign and exchange transactions are using current exchange rate. Mentioned list presents
only authorised accounts.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 75/90
 IMPORTANT! Leaving unfilled field means no limit has been set, therefore there are no restrictions in the
field of transaction authorisation. In case of erasing previously owned limit, limit has been cancelled.
problemów z korzystaniem z czytnika lub zgubienia karty należy skontaktować się z INFOLINIĄ. W
problemów z korzystaniem z czytnika lub zgubienia karty należy skontaktować się z INFOLINIĄ. W
przypadku tokena z klawiaturą, dołączony kabel, nie jest obecnie wykorzystywany.

IMPORTANT! Typing „0” value means, that entered limit foreclose possibility of any transaction
authorisaion for selected account.
problemów z korzystaniem z czytnika lub zgubienia karty należy skontaktować się z INFOLINIĄ. W przypadku
tokena z klawiaturą, dołączony kabel, nie jest obecnie wykorzystywany.

Amount of limit for shorter period cannot be higher than longer period limit amount.

Group change of limits

The „Group modification of limits” screen permits assignment of identical group of limits. Rules considering
defining limits amounts are identical as rules for individual change of limits. Mentioned list presents only
authorised accounts.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 76/90
User limits details
To verify final user’s utilization limit status, use the „Details” function.

Drawn on limit

In case of being drawn on limit, during next transaction authorisation attempt, appropriate message will
show up and transaction authorisation will not be available.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 77/90
Whitelists counterparties
The „Whitelists counterparties” module permits defining list of counterparties with capability of making
transfers to accounts, that are not whitelisted.

Fundamental assumptions:

- Depending on configuration, whitelists can be defined through iPKO biznes or the Bank (via administrator)
after giving certain instructions.
- Whitelists can be imported from the file.
- There are two types of whitelists: domestic and foreign.
- After defining, whitelist will be assigned to account.
- Assigning account to whitelist will cause the verification process of presence of account number on the
„Accounts selection” list, during every creation, signing and sending of transaction. In case of negative
verification, service will prevent transaction’s realisation.

Creation of whitelist
In order to create whitelist, choose „New” tile, and then „New whitelist” or „Import from file” from drop down
list. Administrator choose „New list”, and then „New whitelist” screen appears.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 78/90
In case of creating new whitelist counterparties, edited screen with „Name” and ”Type” fields will be
presented. Right here, “Name”, “Account” and „Counterparty name” fields should be filled, and also type of
whitelist (domestic/foreign) should be selected from drop down list.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 79/90
Creation of whitelist requires confirmation with code form token.

In order to import whitelist from file, choose whitelist type (domestic/foreign) from drop down list, fill in the
„Name” field, and select file’s localisation. Then, selected file will be sent into Bank servers where it’s content
will be analysed. After positive verification, whitelist will be created. Later, created whitelist need to be
assigned to accounts.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 80/90
Assignment of created whitelist to accounts
Created whitelists counterparties should be assigned to accounts. Assignment is handled through “Whitelists”
tile>”Whitelist counterparties”, and then choose „Assign” function.

„Assign” button will present „Assignment of whitelist” screen with „Account selection” list.
Assignment of whitelist requires confirmation with code form token.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 81/90
Likewise, whitelist assignment with accounts can be cancelled with the „Assign” function. Just leave all the
checkboxes unfilled, and then confirm operation with code from token.

IMPORTANT! Account can only have one assigned domestic or foreign whitelist. z.

UWAGA! No assignment between whitelist and account means, that from main page, transfer can be
proceeded to any beneficiary account.
, dołączony kabel, nie jest obecnie wykorzystywany.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 82/90
Compilation of whitelisted accounts
In order to get preview of whitelists assigned to certain accounts choose „Whitelists” tile and then
„Compilation of accounts” tab. List of accounts with their classification (domestic/foreign) will be presented.

Change of whitelist
Modification of whitelist content (name and account of counterparty) is available from „Change” function,
located next to every account from „Whitelist counterparties” list.

Presented screen is editable, and permits making changes in already existing counterparties accounts, or
creating new counterparties with „Add another” button. To confirm changes, code from token is required.
Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 83/90
 IMPORTANT! Change of whitelist will affect every whitelisted account.

Whitelist removal
Whitelist can be removed with „Remove” tab, located right to whitelist record. Whitelist removal requires
confirmation with code from token.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 84/90
Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 85/90
 IMPORTANT! Removal of whitelist means, that all the restrictions regarding making transfers from
accounts will be cancelled. From that moment, transfers can be made to every account. problemów z
korzystaniem z czytnika lub zgubienia karty należy skontaktować się z INFOLINIĄ. W przypadku ,
dołączony kabel, nie jest obecnie wykorzystywany.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 86/90
Parameterization of iPKO biznes by the Bank
At the request of the Client, the Bank may take over the functions of administering the User rights and
parameters of the iPKO biznes system, including the first parameterization of the system.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 87/90
Security
Web browser and passwords
When executing transactions in iPKO biznes, it is recommended to use the latest versions of browsers: Firefox
(Extended Support Release (ESR)), Microsoft Internet Explorer (version 8.0 or later). In addition, it is
recommended that you disable the Save Forms feature in your web browser.

Do not under any circumstances share customer password and number with third parties, or provide them to
unencrypted sites. Repeatedly entering the password three times causes a service block.

All operations after logging on to www.ipkobiznes.pl are default-secured by TLS (Transport Layer Security)
version 1.2. TLS 1.0 is also acceptable.

Secure login (website address and certificate)

Prior to logging on to the iPKO biznes website, make sure that the connection that the User is using is
encrypted. The site address in the browser window should look like this: https://www.ipkobiznes.pl/nowe

The login site is secured with an Extended Validation certificate, so the address bar can be highlighted in
green (Internet Explorer 7.0+) and the name of the website operator (PKO Bank Polski SA) is also displayed.
Next to the web address there should be the icon of the encrypted connection - most often presented in the
form of a padlock (in older versions of the browser, the icon may be presented at the bottom of the screen).
To verify the certificate's status, click on the icon and verify the following data:

Site hosted by: PKO Bank Polski SA, Warsaw, Mazowieckie, PL.

Next, verify the value entered in the "Thumbprint" field. To this end:
In Internet Explorer 8 and 9, after clicking the Encrypted Encryption icon, select "View Certificates", select the
"Details" tab, and next find the " Thumbprint" field at the bottom of the drop down list.

In the Firefox browser, after clicking the "Encrypted connection" icon, select "More information", select the
"Security" tab, next select the "View certificate" option. In the " Thumbprints" section, find the "SHA1
Thumbprint" field.

The appropriate field value SHA 1 for www.ipkobiznes.pl/nowe is (upper and lower case admitted):

99 96 58 a4 41 9c e3 4a 41 b1 af 5f 1b 21 b2 15 cf a2 47 cb zgubienia karty
‎
należy skontaktować się z INFOLINIĄ. W przypadku tokena z klawiaturą, dołączony kabel,
nie jest obecnie wykorzystywany.

Anti-virus and mail security

Using the Web may involve the risk of installing viruses, Trojan horses, or spyware on your computer. To
avoid such a threat and make using e-banking safer you should know how to best protect yourself.

Anti-virus software - There are many tools for fighting viruses that ensure the safe use of Internet resources.
PKO Bank Polski recommends that all its clients install and use anti-virus software. There are many very good
paid software products that secure your computer. You can also use free software provided on the network or
attached to the computer press, which also well fulfil their function.

Firewall protection
Firewall - a firewall protection, another very effective tool to protect against computer viruses. This is
hardware with software or software that blocks unauthorized access to a secure computer network,
computer, or server. Sometimes it also facilitates controlling outgoing connections from your computer, which
makes it easy to detect and counter Trojan programs or spyware.
Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 88/90
Mail security
Keep it in mind that by opening emails from unknown senders the User is vulnerable to infecting its computer
with viruses. To prevent this from happening, an antivirus scanner should be used that checks every incoming
email for viruses or trojans. All open files and client sites are also checked. This way helps prevent phishing
that substitutes a "fake" - a fake site to the original site, and as a result, it helps block sensitive information
such as logins, passwords, PINs.

Prevention
To make the most out of the network security, it's important to follow some important rules:
There are new viruses constantly appearing on the web, so frequent updates of anti-virus software should be
made.
Never turn off anti-virus programs while working on the Internet.
Each file that the User downloads to its computer's disk should be checked before opening for viruses
infection.
Both the operating system software and web browsers should be frequently updated, as recommended and
recommended by the vendors.

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 89/90
Support for iPKO biznes Users

iPKO biznes Phone Service for Corporations and Local Government

 801 36 36 36 * option 3
number for domestic calls
 +48 (61) 855 94 94 *
number for domestic, international and mobile phone calls
 * Charge according to the operator's tariff, the telephone service is open Monday to Friday from 8:00 am -18:00 pm

Hotline (open Monday to Friday from 8:00 am -18:00 pm): 801 36 36 36, 61 855 94 94 charges according to the operator's tariff.
Version 4
Page 90/90