HRSG Dictionary Overview List
HRSG Dictionary Overview List
Competency dictionaries move your competency initiative • Easy to implement and use
forward faster. With 550+ general and technical competencies
• Legally defensible
for a wide range of industries, our dictionaries help you fast-track
implementation, see results sooner, and increase your ROI. • Linked to business strategy
• Comprehensive. Multi-level competencies can be used to align and improve the entire talent
life cycle, including talent acquisition, evaluation, and development.
• Industry verified. Industry-specific competencies have been developed with input from
subject-matter experts and active industry representatives.
Fast-track the adoption of competency-based talent management across your organization and
access the competencies companies such as Intel, Franklin Templeton Investments, and Samsung
America use to drive HR success.
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Gain instant access to 20+ years of HR best practices
HRSG’s competency dictionaries are the result of more than two decades of research and
hundreds of successful, real-world competency-based initiatives. Each competency is rigorously
designed, tested, and validated by industrial organizational psychologists and industry subject-
matter experts to ensure they reflect HR best practices and the needs of today’s businesses.
• Companies that want to ensure the legal defensibility of their talent-management practices
• Companies that need to customize competencies to fit their unique organizational culture
• Service packages: Jumpstart your initiative with an affordable quickstart package that
includes a best-practice guidebook and guidance from a competency specialist.
ABOUT HRSG
Since 1989, HRSG has worked with a range of industries to define talent needs, address skill deficiencies, and improve
individual and organizational performance. Clients include global corporations and small or midsized organizations op-
erating in sectors such as logistics, finance, accounting, technology, HSE, HR, manufacturing, sales and marketing, and
many more. For more information, please visit www.hrsg.ca.
© Human Resource Systems Group. All rights reserved. | Tel: 1-866-574-7041 www.hrsg.ca [email protected]
HRSG Competencies
For the best results, start with the best competencies.
Every successful competency initiative begins with the right competencies. HRSG competency
content is recognized worldwide for its unparalleled detail, accuracy, and usability.
General Competencies
General Competencies (52)
Leadership Competencies (11)
Technical Competencies
Finance
• Finance (68)
• Banking (24)
• Insurance (20)
Information Technology
• Information Technology(20)
• Telecommunications (4)
Natural Resources
• Oil and Gas (231)
• Petrochemical (43)
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General Competencies
General Competencies (52)
• Achievement Orientation • Negotiating and Mediating
• Adaptability • Partnering
• Analytical Thinking • People Management
• Attention to Detail • Performance Management
• Business Perspective • Planning and Organizing
• Client Focus • Political Savvy
• Concern for Safety • Presentation
• Conflict Management • Proactivity & Self-Motivation
• Continuous Learning • Problem Solving
• Creativity and Innovation • Project Management
• Decision Making • Quality Focus
• Enforcement • Relationship Building
• Environment and Sustainable • Report Writing
Development • Research
• Facilitation • Resilience
• Financial and Management Accounting • Self-Management
Fostering Learning • Self-confidence
• Human Resources Management • Social Responsibility
• Improving Business Processes • Stress Management
• Information Gathering and Processing • Teamwork
Information Management • Time Management/Priority Setting
• Initiative • Using Financial Information
• Interactive Communication • Using Information Technology
• Legislation, Policies, Procedures and • Valuing Cultural Diversity
Standards • Wellness
• Managing and Measuring Work • Work Ethics and Values
• Motivating Others • Writing Skills
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Technical Competencies
Business, Management and Administration
HUMAN RESOURCES (30) PROJECT MANAGEMENT (4)
• Business Needs Analysis • Communications Management
• Career Development and Coaching • Project Planning
• Change Management • Project Risk Management
• Compensation and Benefits • Resource Management
Administration
• Competency Management
• Consulting and Advising
• Employee Engagement and Retention
Management
• Employee Relations
• Employment Legislation, Policies, and
Procedures
• Interviewing Skills
• Learning and Development
• Learning Delivery
• Learning Solutions Development
• Managing and Measuring Work
• Occupational Health and Safety
• Organizational Analysis and Design
• Performance Planning
• Policy and Standards Design and
Development
• Process Management
• Project and Program Management
• Recruitment and Selection
• Risk Management (for non-risk
managers)
• Strategic Planning
• Succession Management
• Talent Management
• Valuing Diversity
• Vendor Management (For non-
procurement specialists)
• Workforce Planning
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Finance
FINANCE (68)
Base Finance, Accounting & Audit (6) • Planning and Budgeting
• Accounting and Reporting • Reporting
• Auditing
• Financial Budgeting, Planning and General Finance (11)
Reporting • Accounting
• Financial Policy Development, • Contract Management
Interpretation and Application • Corporate Governance
• Financial Systems, Processes and • Financial Policy Development,
Technology Interpretation and Application
• Processing and Recording Financial • Fixed Asset Accounting
Transactions • Fraud Detection and Control
• Global Business Perspective - Business
Audit (5) Acumen
• Corporate Governance - Audit • Insurance Business Knowledge
• Fraud Detection and Control • Procurement Management
• Internal Audit Financial Risk • Valuation Technique
Management • Vendor Management
• Internal Controls Assessment
• IT Audit Investor Relations (4)
• Corporate Information Disclosure
Controller (4) • Financial Analysis
• Accounting Principles • Investor Relations
• Compliance Management • Optimizing Shareholder Value
• External Reporting - SEC & Governmental
• Global Consolidation & Close Mergers and Acquisitions (5)
• Capital Markets
Financial Planning and Analysis (14) • Mergers and Acquisitions
• Business Performance Analysis • Mergers and Acquisitions
• Business Plan Preparation and • Mergers and Acquisitions Negotiation
Evaluation • Valuation Technique
• Enterprise Planning and Profit
Maximization Project Finance (4)
• Financial Risk Management • Business Plan Preparation and
• Financial Systems, Processes, Tools and Evaluation
Technology • Corporate Finance
• Forecasting and Reporting • Project and Operations Insurance
• Improving Business Processes • Project Finance, Risk and Cash
• Market Research and Business Management
Performance Analysis
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Tax (7) BANKING (24)
• Mergers and Acquisition Support Central Banking (18)
• Tax Accounting and Reporting • Banking Regulations
• Tax Audits • Banking Supervision
• Tax Management • Banking System
• Tax Policy and Planning • Currency Management
• Tax Return Compliance • Debt Management
• Tax Systems and Technology • Economic Research and Report Writing
• Financial Stability
Treasury (8) • Foreign Exchange
• Cash Management • Information Security Policy Management
• Corporate Finance • Macro Models
• Cost Accounting • Market Operations
• Cost Management / Internal Controls • National Economy
Assessment • Payment Systems – Operations
• Credit Management • Payment Systems – Oversight
• Debt Management • Public Finance
• Financial Policy Development, • Reserve Management
Interpretation and Application • Treasury Operations - Accounting and
• Financial Risk Management Settlement
• Treasury Operations - Risk Management
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INSURANCE (20)
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Information Technology
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Law, Public Safety, Corrections and Security
POLICE AND SECURITY (32) LEGAL (14)
Police & Security (11) • Client Communications
• Conflict Management • Contract Drafting
• Developing Self and Others • Corporate Secretarial Administration
• Ethical Accountability and Responsibility • Employment and Industrial Relations
• Fostering Positive Relationships
• Gathering Information
• Legislation, Policies, Procedures
• General and Legal Translation, Revision
• Managing Information
• Planning and Organizing for and Writing
Emergencies • Information/ Records Management
• Problem Solving during Emergency Knowledge
• Resource Management of Emergency • Knowledge of the Law
Situations • Legal Advice
• Risk Management • Legal Analytical Ability
• Situational Awareness • Legal Ethics and Professionalism
• Legislation and Compliance
General Investigation (8) • Litigation Management
• Confidential Informant Handling
• Technical Editing and Revision of Legal
• Court Testimony
Documents
• Crime Scene Management
• Interviewing and Interrogation of
Suspects
• Interviewing: Victims and Witnesses
• Major Case Management
• Note Taking and Report Writing
• Obtaining Judicial Authorizations
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Marketing, Sales and Service
MARKETING (12) BUSINESS DEVELOPMENT (5)
• Channel Management • Business Partnering
• Corporate Advertising • Business Performance Analysis
• Event Management • Market, Industry and Competitor
• Market Research & Analysis Knowledge / Understanding
• Marketing Communications • Revenue and Profitability Management
• Marketing Strategy and Planning • Strategic Business Development
• Measurement & Control
• Media Relations
• Positioning & Branding
• Pricing
• Product Development
• Public Relations
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Natural Resources
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• Pressure Safety Valves • Product, Chemical and Boiler Feed Water
• Pumps and Steam Condensate
• Reciprocating Compressor • Pump Operations
• Seals and Sealing System • Response to Emergencies
• Shaft Alignment • Sour Water Stripping and Condensate
• Steam Turbines Recovery Process
• Turbines • Steam Boilers Operations
• Valves • Steam Turbine Operations
• Vessels • Waste Water Treatment, Sewage Plant
• Workshop Facility and Oxidation Ponds
• Water Cooling and Circulating Units
Oil and Gas General (4)
• Water Purifying Treatment
• Accounting and Reporting Customer
• Water Treatment in Power Station
Affairs
• Welding Equipment
• Economic Analysis
• Production Coordination Production Operations (23)
• Production Statistics Reporting • Catalytic Cracking Reforming (CCR)
Operations
Oil and Gas Standards (1)
• CDU - Jet Fraction Operations
• Codes and Standards
• CDU Unit Operation
Operations (26) • Coker Tower Operations
• Air Separation and Air Compression • Delayed Coking Unit Operations
Systems (AS/AC) • Desalting System Operations
• Chemical Handling and Injection • Desulphurization (DS) Operations
Operations • Fractionation Column Operations
• Compressor Operations • Furnace Operations
• Coolers Operations and Heat Exchangers • Gasoline and Diesel Hydro Treating
• DCS Operations and Control Room (GDHT) Operations
Records • Heat Exchanger Operations
• Emergency Shutdown Response • ICR Process Operations
• Engineering Operations • Jet Fraction (JF) Improvement
• Gas Turbine Operations Operations
• Heat Exchangers (Coolers, Chillers, • OMS Operations
Natural and Mechanical Draft • Pressure Swing Adsorption (PSA)
• Operation Safety Operations
• Oxygen and Nitrogen Generation Filling • Reboiler Furnace Operations
System Operations • Residue Fluid Catalytic Cracking (RFCC)
• Petrochemical Material Resources Unit Operations
• Process Diagrams • Rotating Equipment Operations
• Process Equipment Pipeline Visual • Sampling Operations
Inspection • SCR and DHT Operations
• Process Upset Conditions
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• Sour Water Stripping Operations Subsea Operations (13)
• Stripping Column Operations • BOP Maintenance
• Valve Operations • Contingency Systems
• Rig Operations
Quality Assurance and Quality Control (30)
• Riser and Tensioning Systems
• Chemical Treatment
• ROV Operations
• Coatings
• Site Operations
• Condition Monitoring
• Subsea Acceptance Testing
• Corrosion Cathodic Protection
• Subsea Equipment Installation and
• Corrosion Management
Handling
• Corrosion Monitoring
• Subsea Integrity Management
• Damage Mechanisms and Fitness for
• Subsea Structure Design
Service
• Subsea Tooling Applications
• Environmental Analysis
• Subsea Well Systems
• In-Service Inspection Methods and
• Umbilical Equipment
Techniques
• Infrared Imaging and Thermography Well Completions (14)
Engineering • Abandonment (Post-completion/
• Laboratory Chemical Evaluation Production)
• Laboratory Information Management • Advanced Well Testing
System (LIMS) Operation • Barriers (Completions)
• Laboratory Quality Control • Cleanup and Flowback Procedures
• Lifting Equipment Inspection • Drill Stern Test Analysis
• Lubrication and Oil Analysis • Fluids Design (Completions & Workover)
• Material Selection • Intelligent Completions
• Oil Lab Functions • Perforation Techniques
• Pipeline Inspection • Sand Control
• Pressure Vessel Inspection • Stimulation Technologies
• QA/QC Product Analysis • Test packer design
• Refinery Product Analysis • Tubular Design (Completions)
• Risk-Based Inspection Application • Well Intervention
• Root Cause Analysis (RCA) • Wireline Operations
• Static and Rotating Equipment Inspection
Well Design (16)
• Steel Structure and Foundations
• Abandonment
Inspection
• Casing & Tubing Design
• Testing and Analysis
• Casing Seat Selection
• Valve Inspection
• Cement Design
• Vibration Measurement and Analysis
• Completion Design
• Water Lab Functioning
• Conductor and Riser Analysis
• Welding Inspection
• Downhole Test Tool design
• Fluids Design (Hydrostatics)
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• Formation Temperature Analysis • Well Control Procedures
• Fracture Gradient Analysis • Wellhead / Xmas Tree Selection
• Well Flow Analysis
Well Production Integrity (5)
• Shallow Gas Assessment
• Ageing / Life Extension
• Pore Pressure Analysis
• Integrity Testing
• Materials Selection
• Well Handover
• Formation Fluid Analysis
• Well Integrity Management
• Wellbore Positioning and Collision
• Well Operating Guidelines
Avoidance
Well Production Technology (10)
Well Operations Execution (6)
• Artificial Lift
• Critical Environmental Operations
• Core Sample Analysis
• Formation Evaluation
• Flow Assurance
• Operations Leadership
• Gas Condensate Operations
• Well Control
• Gas and Liquid Processing
• Well Log Interpretation
• Inflow Analysis
• Well Site Supervision
• Nodal Analysis
Well Operations Planning (11) • Production Optimization
• Audit and Verification • Water Flooding
• Barriers • Well Performance Modelling
• Combined Operations
• Emergency Planning - Safety and
Environmental
• Emergency Procedures
• Management of Change
• Rig Positioning
• Materials Procurement
• Well Control Equipment Specification
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PETROCHEMICAL (43)
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Science, Technology, Engineering and Mathematics
SCIENCE (5) • Surveying
• Analysis and Assessment • Technical Drafting
• Applied Investigation • Working with Tools and Technology
• Chemistry
• Risk Assessment
HEALTH, SAFETY AND ENVIRONMENT (11)
• Scientific Knowledge and Expertise
• Commitment to Health and Safety
• Emergency/Crisis Management
ENGINEERING (23) • Environmental Assessment
Customer Affairs (5) • Environmental Procedures Design
• Accounting and Reporting Customer • Hazardous Substance Management
Affairs • Health Safety and Environment
• Customer Billing System (ORION) - Awareness and Communication
Operational Meter Reading Billing and • Health Safety and Environment
Revenue Collection Standards Enforcement
• Customer Relationship Management • Industrial Hygiene Practice
System Operational - Customer Service • Occupational Health and Safety
• Meter Reading Billing and Revenue Management
Collection - Operational • Safety Engineering (Concern for Safety)
• Safety, Health and Environment • Waste and Emissions Management
Customer Affairs
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Transportation, Distribution and Logistics
Extended Policies/Legislative/International
Elements (3)
• Intellectual Property Management
• International Business and Multicultural
Skills
• Legislative Framework Alignment
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