Short Instructions For Delivering Password Tests: Support@englishlanguagetesting - Co.uk
Short Instructions For Delivering Password Tests: Support@englishlanguagetesting - Co.uk
These simplified instructions are for the Password (language) Knowledge, Reading,
Writing, Workforce and Maths tests, including Intro, Pupil and Pupil (Younger) tests.
Full instructions are available in the Password website "Useful Documents" area
https://englishlanguagetesting.co.uk/password-partners-area/#usefuldocs.
If you experience any problems or have any questions email the Password Team at
[email protected].
The most common difficulties when running Password tests are caused by
• Leaving insufficient time to set up and test PCs in advance of (trying to) run
Password test(s)
• Failure to follow the instructions in this document
• Failing to contact the Password Team for help if this is needed
• Using an unsupported browser; Internet Explorer 9 or above is needed
• Using an unsupported operating system; Windows 7, 8 or 10 is needed
• Not running tests using Internet Explorer started from a desktop shortcut in full
screen "kiosk" mode (as explained in these instructions)
• Failing to move keyboards out of the way when not required
• Having other programs running that generate "pop ups" or messages while
the test is being taken
• Use of operating system software that is not up to date, usually because
"automatic updates" is not working
• Using a PC that has some form of "virus" infection, in particular those causing
the browser to redirect