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BSNL is the 7th largest telecom company in the world providing wireline, mobile, internet, broadband and other services across India except Delhi and Mumbai. It has extensive telecom infrastructure including over 46 million telephone lines, 52 million GSM subscribers, 38,302 exchanges and 6,14755 km of optic fiber cable. BSNL is the only provider working to bridge rural-urban digital divide and has a network reaching all parts of India. It is the largest telecom operator in India in terms of subscriber base and revenue.

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Vinni Navlani
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134 views2 pages

Synopsis

BSNL is the 7th largest telecom company in the world providing wireline, mobile, internet, broadband and other services across India except Delhi and Mumbai. It has extensive telecom infrastructure including over 46 million telephone lines, 52 million GSM subscribers, 38,302 exchanges and 6,14755 km of optic fiber cable. BSNL is the only provider working to bridge rural-urban digital divide and has a network reaching all parts of India. It is the largest telecom operator in India in terms of subscriber base and revenue.

Uploaded by

Vinni Navlani
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Introduction:-

Bharat Sanchar Nigam Ltd. formed in October, 2000, is World's 7th largest Telecommunications
Company providing comprehensive range of telecom services in India: Wireline, CDMA mobile,
GSM Mobile, Internet, Broadband, Carrier service, MPLS-VPN, VSAT, VoIP services, IN Services
etc. Presently it is one of the largest & leading public sector unit in India.

BSNL has installed Quality Telecom Network in the country and now focusing on improving it,
expanding the network, introducing new telecom services with ICT applications in villages and
wining customer's confidence. Today, it has about 46 million line basic telephone capacity, 8
million WLL capacity, 52 Million GSM Capacity, more than 38302 fixed exchanges, 46565
BTS, 3895 Node B ( 3G BTS), 287 Satellite Stations, 614755 Rkm of OFC Cable, 50430 Rkm
of Microwave Network connecting 602 Districts, 7330 cities/towns and 5.6 Lakhs villages.

BSNL is the only service provider, making focused efforts and planned initiatives to bridge the
Rural-Urban Digital Divide ICT sector. In fact there is no telecom operator in the country to beat
its reach with its wide network giving services in every nook & corner of country and operates
across India except Delhi & Mumbai. Whether it is inaccessible areas of Siachen glacier and
North-eastern region of the country. BSNL serves its customers with its wide bouquet of telecom
services.

BSNL is numero uno operator of India in all services in its license area. The company offers vide
ranging & most transparent tariff schemes designed to suite every customer.
BSNL cellular service, CellOne, has 55,140,282 2G cellular customers and 88,493 3G customers
as on 30.11.2009. In basic services, BSNL is miles ahead of its rivals, with 35.1 million Basic
Phone subscribers i.e. 85 per cent share of the subscriber base and 92 percent share in
revenue terms.

BSNL has more than 2.5 million WLL subscribers and 2.5 million Internet Customers who access
Internet through various modes viz. Dial-up, Leased Line, DIAS, Account Less Internet(CLI).
BSNL has been adjudged as the NUMBER ONE ISP in the country.

BSNL has set up a world class multi-gigabit, multi-protocol convergent IP infrastructure that
provides convergent services like voice, data and video through the same Backbone and
Broadband Access Network. At present there are 0.6 million DataOne broadband customers.
The company has vast experience in Planning, Installation, network integration and Maintenance
of Switching & Transmission Networks and also has a world class ISO 9000 certified Telecom
Training Institute.

Scaling new heights of success, the present turnover of BSNL is more than Rs.351,820
million (US $ 8 billion) with net profit to the tune of Rs.99,390 million (US $ 2.26 billion) for
last financial year. The infrastructure asset on telephone alone is worth about Rs.630,000
million (US $ 14.37 billion).

The turnover, nationwide coverage, reach, comprehensive range of telecom services and the
desire to excel has made BSNL the No. 1 Telecom Company of India.

6. Limitation of the study


1. The research area of study will be the Amravati City which
consists with main city and all the 14 major areas.

2. This proposed research will be limited only with those


respondents who are more than 18 years old.
3. 5 essential Servies are consider in study.

4. Three years period ( 2008 -2010 ) chosen for the research


work.

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