EXCLUSIVE FEATURES

ZERO
Zero annual fees for life

Zero late payment fees

Zero overlimit fees

ANNUAL FEES Lower finance charge

2.99% finance charge for total outstanding balance of less than Php
100,000.00 2.25% finance charge for total outstanding balance of Php
100,000.00 or more

Lower minimum amount due

3% of the total amount due or Php 200, whichever is higher

APPLICATION REQUIREMENTS

Principal applicants must be Filipino citizens, 21-65 years old, earning a minimum monthly income of
Php10,000 supported by income documents.

LOW
Employed

• Recent one (1) month payslip or Certificate of Employment (stating Gross Income, Date Hired,
and Position) or ITR or active principal credit card number (with at least 1 year membership)
• Photo-bearing Government-issued ID with signature (e.g. Driver’s License, Passport, TIN (Ecard
only), SSS, or Unified Multi-Purpose ID(UMID) or Company ID
• Proof of billing (for non-carded or non-depositor)
*Cardholders with hold-out deposits are not required to submit the documents indicated above

Self-Employed

• Latest ITR with BIR Stamp per BSP Circular 472 and latest Audited Financial Statements (AFS)
• Photo-bearing Government-issued ID with signature (e.g. Driver’s License, Passport, TIN (Ecard
only), SSS, or Unified Multi-Purpose ID(UMID) or Company ID
• Proof of billing (for non-carded or non-depositor)
*Cardholders with hold-out deposits are not required to submit the documents indicated above
If you are a foreign national, you must also submit either A or B of the following:

A B
• Passport • Passport
• Alien Certificate of Residence (ACR) • Unexpired Philippine Retirement
• And any of the following: • Authority ID (PRA) or Special
- National ID Resident Retiree’s Visa (SRRV)
- Internal Revenue Service (IRS) ID • And any of the following:
- Social Security Number SSN) ID - Bureau of Immigration
- Driver’s License Approved Order
- Work permit issued by DOLE - Certficate of Deposit issued

INTEREST
(mandatory requirement) if by the Bank where the
employed in the Philippines PRA/Visa is deposited
- Company ID issued by private entities • Proof of billing (for non-carded
or institutions registered with or supervised or non-depositor)
or regulated either by the BSP, SEC or IC
• Proof of billing (for non-carded or non-depositor)

For proof of billing (submit any of the following)

• Utility Bills (i.e. electricity, telephone, water, cable, etc.)
• Credit Card Statement of Account

PNB Ze- MASTERCARD Applications with incomplete requirements and/or information will not be processed.

Lo
APPLICATION FORM

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 1 PERSONAL INFORMATION (BSP-REQUIRED) 3 SOURCE OF FUNDS/INCOME (BSP-REQUIRED)
Salary Professional fees Pension
First Name Middle Name
Savings/Investments Business Revenue Commission
Remittance Others: (pls. specify)
Last Name Suffix Date of Birth Remitter Name:
mm d d y y y y
Relationship with Applicant: Gross Annual Income
Country origin of remittance:
Mother’s Full Maiden Name No. of Place of Birth
dependents Ave. monthly amount:
Current relationship with Philippine National Bank
Nationality / Country of Citizenship SSS/GSIS No. Others:
Status PNB Branch:
Filipino
Single Separated
Non-Filipino (state country of citizenship) TIN
CA/SA Account No. Others:
Married Widowed

Present Residence Address (Unit #, Bldg./ House #, Street, Barangay / District) 4 CREDIT CARDS WITH OTHER LOCAL BANKS
(At least one (1) year principal ownership)

Bank Card Number Credit Limit

(City / Province / Region / Country) ZIP Code Years of Stay

Is permanent residence address the same as present residence address?

Yes No (please provide your permanent residence address below)

Permanent Residence Address (Unit #, Bldg./ House #, Street, Barangay / District)

(City / Province / Region / Country) ZIP Code Years of Stay

5 SPOUSE INFORMATION
First Name Middle Name Last Name Suffix

Home Ownership
Sex Education
Owned
Rented P Other: Male High School College Date of Birth Mobile Number
Living with Nationality
Mortgaged P m m d d y y y y
Relatives Female Some College Graduate School
Filipino

Home Landline Number Mobile Number Non-Filipino

Occupation Office Contact Number

Email Address

6 AUTOMATIC DEBIT ARRANGEMENT (ADA)

Automatic Debit Arrangement (ADA) from your PNB Checking or Savings Account. If you want to pay via ADA from
ctronic Statement of Account (eSOA) and view your monthly statement through your email anytime and anywhere. If you wish to receive your statement via paper billing,
your PNBplease check
CA/SA, the “paper
please fill outbilling”
below: option below and we will deliver your statement to your card delivery address. paper billing

Auto Debit my PNB Peso acct. #

Full Minimum

If you are a foreign national, you must submit the following: Auto Debit my PNB Dollar acct. #
A. 1. ACR Social Security Number (SSN I.D.) B. 1. Philippine Retirement Authority I.D. (PRA I.D.)
I.D No.
Expiry
Driver’s License Special Resident Retiree’s Visa (SRRV)
2. Passport
Full Minimum
Work Permit Issued by DOLE
2. Passport (If employed in the Philippines) 3. And any of the following:
3. And any of the following: Company I.D. Bureau of Immigration Approved Order
(check submitted I.D. / document)
Certificate of Deposit issued by the Bank where
(For Auto Debit, if selection is not checked, payment will automatically be minimum.)
National I.D. the PRA/Visa is deposited
Internal Revenue Service I.D. (IRS I.D.)

7 CARD DELIVERY ADDRESS

Please choose where your card will be delivered:
Home Office
2 NATURE OF WORK/SELF-EMPLOYMENT/BUSINESS (BSP-REQUIRED)

Employed Self-Employed/Practicing Profession 8 SUPPLEMENTARY CARD-LIFETIME ANNUAL FEE WAIVER

(must be at least 13 years old)

Private Nature of Work/Profession/Business (Based on SEC/DTI/Business Permit) First Name Middle Name Last Name Suffix
Public

Name of Employer/Business
Date of Birth Sex Status Relationship with principal
m m d d y y y y applicant
Male Single Separated
Female Married Widowed
Employer/Business Address (Unit #, Bldg./ House #, Street, Barangay / District)
Mother’s Full Maiden Name Email Address

(City / Province / Region / Country) ZIP Code Mobile Number Sub-limit* Nationality

Employer/Business Contact. No. Position/Rank No. of years with the firm

*For Sub-limit: principal cardholder assigns the sub-limit. Specify the amount, rounded off to the
nearest thousand. If not specified, default sub-limit is 100%.
Important: Please submit at least one (1) Photo-bearing Government-issued ID with signature.

Signature of Supplementary Applicant

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 9 DECLARATION
By signing this form, I/we are applying for a PNB Credit Card. I/We agree to abide by and be governed I/We hereby authorize PNB, in the event that my account becomes past due, to offset against my
by the Terms and Conditions governing the issuance and use of the PNB Credit Card and all future deposit, any unpaid balances or endorse my account to an accredited third party agency, and
amendments thereto. I/We authorize Philippine National Bank (PNB) to verify the information in this subsequently cancel my card. I/We further authorize and consent to the Philippine National Bank to
application and to receive and exchange information about me/us including requesting reports from PNB be the recipient of these information and to conduct random verification with the BIR in order to
consumer credit reporting or reference or other accredited bureaus. I/We hereby acknowledge, authorize establish authenticity of the Income Tax Return (ITR).
and consent to:
PNB reserves the right to retain my/our Personal Data and other information until the expiration of
1) the regular submission and disclosure of my/our basic credit data (as defined under R.A. 9510 the retention limit set by laws and regulations or internal policies of PNB or under certain
and its Implementing Rules and Regulations) to the Credit Information Corporation (CIC) as well as circumstances necessary to comply with a legal obligation and/or protect and defend the rights or
any updates or corrections thereof; property of PNB, its affiliates and subsidiaries.
2) the sharing of my/our basic credit data with other lenders authorized by the CIC, and credit After such period, PNB shall destroy or cause the destruction of your Personal Data and other
reporting agencies duly accredited by the CIC. I/We also authorize PNB and their affiliates to contact information in a commercially acceptable secure manner.
these sources for information at any time, to use information about me/us, including information from
this application and from consumer credit reports, for marketing and administrative purposes and to I/We hold ourselves, jointly and severally liable for all obligations and liabilities arising from the use of
share such information with each other; and the PNB Credit Card and supplementary card/s and, in the event that my/our application for a PNB
Credit Card is disapproved, the Philippine National Bank is under no obligation to provide me/us with the
3) the processing and disclosure of my/our personal data/information as defined under and in reason for such a decision.
accordance with the Data Privacy Act of 2012 (R.A. 10173) and its Implementing Rules and
Regulations. The accomplished application form and requirement/s submitted will become the property of the
Philippine National Bank. The Philippine National Bank is under no obligation to return the said
By signing up for this product and/or service, I/we authorize PNB, their branches, subsidiaries, affiliates, documents.
representatives, and their authorized third party service providers to collect, use, and disclose my/our
personal data to facilitate the processing of credit card application, provide services in connection to the All PNB Credit Cards are issued for personal use only. Should PNB find that my/our transactions
account and share such data for the proper execution of processes related to the account, as required are relatively higher than the usual personal consumption, PNB has the right to cancel or revoke
under pertinent laws and regulations, and for marketing and promotional purposes such as, but not the credit card immediately.
limited to, calls, emails, and/or SMS. I/We may withdraw such consent at any time by calling the PNB
Credit Cards Customer Service or sending a notification via mail or email to PNB. In the event that the
Further I/we hereby declare, that in compliance with BSP Circular #472, I/we agree to send a copy of
consent is withdrawn, I/We acknowledge that I/we may not be able to fully avail the products and/or
my/our latest duly-stamped ITR or BIR Form 2316; or latest 3 months pay slips, if employed; or Audited
services offered by PNB.
Financial Statements, if self-employed. Also, I/we hereby acknowledge that I/we have read and
understood PNB’s Data Privacy Policy posted in its official website.
I/We hereby authorize and consent to the disclosure of information pertaining to my deposits as the
disclosure is necessary and relevant in the evaluation of my/our application for a PNB Credit Card and to
ensure a successful debit under an auto-debit payment arrangement with my/our PNB account should
I/we decide to avail of the auto-debit payment facility to my/our PNB Credit Card.

10 TERMS AND CONDITIONS GOVERNING THE ISSUANCE AND USE OF PNB CARDS
As used herein, the word “Credit Card” means all credit cards issued by PNB. The word “Cardholder” binds himself/herself to pay and be liable for all outstanding obligations charged on the Cardholder’s
means the person at whose request one or more Credit Cards, including supplementary card(s), have supplementary card(s) even after the request for cancellation thereof and until such time that the
been issued by PNB. These terms and conditions shall also be referred to as the “agreement” and shall obligations charged on the said supplementary card(s) shall have been fully paid, and said supplementary
include the Cardholder’s application, the Credit Card, the Statement of Certain Credit Card Fees and card(s) shall have been actually surrendered to PNB thus preventing its effective use.
Charges, and the Terms and Conditions governing the following: Cash Advance, 0% Installment Plan,
PNB Balance Transfer Facility, Electronic Statement of Account (eSOA), and any and all amendments The Cardholder and the supplementary member(s) shall be jointly and severally liable for any and all
thereto, including the sales slip and/or other forms of documents evidencing charges to the Credit Card, obligations, charges and fees under the supplementary member(s)’ Credit Card account, irrespective of
and such other rules, regulations, terms and conditions as PNB shall issue from time to time. whether the amounts were incurred with or without the knowledge or consent of the Cardholder.
In consideration of the issuance of the Credit Card provided by PNB, the Cardholder and PNB 3) JOINING FEE/MEMBERSHIP FEES. The Cardholder, upon approval of his/her credit card
herein bind themselves to faithfully comply with the following Terms and Conditions governing the application, shall pay a joining fee and his/her membership fees in such amounts as may be fixed and
issuance and use of the Credit Card or any renewal thereof, to wit: announced by PNB, for the use of Credit Card and other facilities and services which may, from time to
time, be made available to the Cardholder.
1) AUTHORITY TO ISSUE CREDIT CARD. The Cardholder hereby unconditionally and absolutely
authorizes PNB to issue, increase, decrease, and/or upgrade, downgrade, at any time and at its Renewal and/or reinstatement of the Credit Card shall be at PNB’s exclusive option. The said fee/s
exclusive option, any and/or all Credit Card product/s and Credit Card features in case the shall be charged to the credit line, and all paid membership fees are non-refundable even if the
Cardholder is qualified/disqualified for membership therein. credit privileges are suspended or terminated, or if the Credit Card is surrendered by the Cardholder
before the expiry date. The payment of the membership fee and joining fee shall allow the
The signing and/or use of any Credit Card product/s shall constitute conclusive proof of consent of Cardholder to enjoy the benefits of different programs subscribed to.
the Cardholder to be bound by the Terms and Conditions of this agreement. The Cardholder agrees
to hold PNB free and harmless from any and all liabilities in the exercise of said option. The Credit 4) THE CREDIT LIMIT. Upon approval of the credit card application, the Cardholder will be given a credit
Card shall remain the property of PNB. PNB may, at its reasonable discretion, suspend, terminate,
limit expressed in pesos, inclusive of the cash advance limit, which represents the maximum outstanding
cancel or in any way alter the card privileges at any time for any reason, without need of prior notice
balance, including, but not limited to, any installment transaction/s made using the Credit Card, and all
to the Cardholder.
other applicable fees and charges incurred using the Credit Card, that the Cardholder and his/her
supplementary member(s) are allowed at any given time, subject to security features and credit limit
The Credit Card shall be non-transferable and will be accepted at accredited merchants only when management features that PNB may impose for the benefit of the Cardholder.
properly signed and presented by the Cardholder whose name and signature are indicated on the Credit
Card.
The credit limit, though expressed in pesos, may also be used for dollar-denominated purchases and
at an equivalent value of fifty pesos for every dollar.
All PNB Credit Cards (except Corporate Credit Cards and Business Credit Cards) are issued for personal
use only.
In case PNB issues two or more Credit Cards to the Cardholder, the Cardholder understands and
agrees to abide by the condition that he/she may, at PNB’s sole discretion, be given a credit limit for
The Credit Card Rewards and Benefits vary depending on different card types. These Rewards and each Credit Card that must not exceed the assigned aggregate customer credit limit shared among
Benefits are subject to their respective program terms and conditions. PNB has the right to change the all his/her Credit Cards.
Rewards Points requirements or conversion, and put a cap on the earning or redemption of cardholders
as deemed necessary.
PNB may increase or reduce the Cardholder’s credit limit based on his/her payment history, current
economic/financial capacity or credit standing in accordance with PNB’s risk management policies
The Cardholder shall provide PNB with copies of additional and updated documents that PNB may and guidelines, whether during the effectivity of the credit card or upon renewal thereof, and the
reasonably require from time to time, including but not limited to copies of his/her latest Income Tax Cardholder shall be notified of such increase or reduction in his/her credit limit. The Cardholder shall
Returns (ITRs) duly stamped as received by the Bureau of Internal Revenue (BIR) and/or BIR Form have the option to decline the increase in his/her credit limit by providing PNB with a written notice of
2316. The Cardholder authorizes PNB to conduct random verification with the BIR to establish his/her disagreement to the increase in credit limit.
authenticity of such ITR, accompanying financial statements and other documents/information/data The Cardholder’s continued use of the credit card after receipt of the notice of increase or decrease
submitted by the Cardholder. of his/her credit limit shall constitute acceptance of such increase or reduction.
2) SUPPLEMENTARY CARD(S). The Cardholder may apply in writing for issuance of supplementary Should the outstanding balance exceed the reduced credit limit, said excess shall be considered
card(s). The issuance of supplementary card(s) shall be the exclusive option of PNB. Any reference to the immediately due and demandable and subject to an overlimit fee, without need of further notice or
Credit Card issued to the Cardholder shall also apply to the supplementary card(s). demand.
The Cardholder shall be liable for all the charges made on any of the Cardholder’s supplementary The Cardholder may also apply for an increase or decrease in credit limit, which application will be
card(s), including interest, non-refundable fees, and other charges. subject to the evaluation of PNB.
Should the Cardholder request for cancellation of any supplementary card(s), the Cardholder agrees and

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5) ACCREDITED MERCHANTS. PNB has separate agreements with Mastercard, Visa, and UnionPay,
whereby the Credit Card shall be honored at their respective accredited merchants worldwide.
and should contain the following information: (a) name and account number of the Cardholder;
(b) amount of the error, if any; (c) a description of the error; (d) signature of the Cardholder; (e)
and all other pertinent documents must be submitted to the PNB Cards Banking Solutions
However, PNB shall not be liable to the Cardholder if, for any reason, the Credit Card is not honored
Group via mail, fax, email or personally delivered.
or accepted by any local or foreign merchants, financial institutions, or any other persons,
notwithstanding the availability of credit in favor of the Cardholder under the Credit Card account.
All other Terms and Conditions stated in the monthly SOA shall form an integral part of these
Terms and Conditions.
Furthermore, the Cardholder shall hold PNB free and harmless from any and all claims for damages as a
result of the failure of any accredited merchant or any acquiring entity, or of Mastercard, Visa, and
11) MODES OF PAYMENT. Purchased goods, availed services (including those payable in
UnionPay to honor the Credit Card.
installments), cash advances, fees, and charges shall be paid by the Cardholder and/or
supplementary member/s, if any, in cash or check directly to PNB branches other authorized bank or
6) CASH ADVANCES. The Cardholder and/or supplementary member(s) may avail of cash advances payment centers or other available channels such as, but not limited to, ATMs, internet banking or
through PNB and other selected Automated Teller Machines (ATMs). mobile banking on or before the due date indicated in the SOA without necessity of demand.
PNB may, at its sole option and at any time, reduce or increase the Cardholder’s cash advance limit. The Cardholders with PNB deposit accounts may also pay by availing of PNB’s Automatic Debit
Cardholder and/or supplementary member(s) shall be provided with a confidential Personal Identification Arrangement (ADA) facility, provided that, funds from the enrolled deposit account must be
Number (PIN) which may be changed only by requesting for a card replacement or requesting PIN change cleared and available for debit at least one banking day before the due date stated in the SOA of
through PNB’s Customer Service Unit. the Credit Card/s to be paid.
The Cardholder shall pay PNB a cash advance transaction fee of such amount as may be set and The Cardholder agrees that checks used for payment will be credited to the Cardholder’s
announced by PNB, at any time, in addition to a service fee. The cash advance, additional fees and account only upon collection in accordance with usual transit/clearing schedules for local and
charges will be further subject to the aggregate customer credit limit, and are non-refundable. outstanding credits net of charges from the drawee bank and PNB’s own charges.
The Cardholder shall, at all times, keep his/her PIN confidential and shall not, under any circumstance, In case the Cardholder is issued two or more Credit Cards by PNB, the Cardholder hereby
disclose the same to any person or compromise its confidentiality. The Cardholder agrees that all authorizes PNB, without any obligation on its part, to unilaterally apply without prior notice, the
cash advances using the Credit Card shall be conclusively presumed to have been personally made Cardholder’s payments to any of the Cardholder’s accounts at the option and sole discretion of
or authorized by the Cardholder. PNB.
PNB may limit cash advances on the Credit Card to an amount determined at PNB’s sole discretion, 12) CARD PAYMENT. In the monthly SOA given to the Cardholder, the Cardholder shall be
without notice to the Cardholder. liable for the total amount due shown therein to be outstanding as of the date of the SOA.
7) OVER LIMIT. The Cardholder and/or supplementary member(s) shall keep track of his/her/their total In any event, the Cardholder must pay at least the minimum amount due to PNB on or before
obligations so as not to exceed the approved credit limit at any given time. the payment due date.
The indication of a credit limit on the Credit Card account shall not relieve the Cardholder and For Peso payments, the minimum amount due is computed as five percent (5%) of the total
supplementary member(s) from liability for all purchases, cash advances, fees and charges in excess of outstanding balance or Five Hundred Pesos (Php 500) whichever is higher as of the statement
approved credit limit. date.
PNB reserves the right, without prior notice, to decline any transaction and/or suspend the credit card For the PNB Ze-Lo Mastercard, the minimum amount due is computed as three percent (3%) of the total
privileges of the Cardholder and his/her supplementary member(s) and/or charge an over limit fee per over outstanding balance or Two Hundred Pesos (Php 200) whichever is higher as of the statement date.
limit event in such amounts as may be fixed and announced by PNB, if the credit limit will likely be or has
been exceeded. For U.S. Dollar payments, the minimum amount due is computed as five percent (5%) of the
total outstanding balance or Fifty US Dollars ($50) whichever is higher as of the statement date.
PNB may demand immediate payment of the amount in excess of the credit limit or of all amounts
outstanding. The use of the Credit Card in excess of such credit limit, without prior approval of PNB, shall Payments for peso-denominated credit lines must be in Philippine Pesos, while payments for
be considered as a fraudulent act of the Cardholder and/or supplementary member(s). dollar-denominated credit lines may be either in Philippine Pesos or US Dollars. Peso payments
will be converted into the billing currency using PNB’s selling rate for the actual day of Card
8) LIABILITY OF CARDHOLDER, SUPPLEMENTARY MEMBER(S) AND COMPANIES. (for corporate payment.
accounts). The Cardholder and supplementary member(s), if any, shall be jointly and severally liable to pay
for purchased goods, availed services (including those payable in installments), cash advances, and all 13) APPLICATION OF PAYMENT. In case of partial payment of the Credit Card balances, the same
charges, whether made in the Philippines or abroad, including, but not limited to, the non-refundable fees, shall be applied to the Credit Card account on normal status in the following order:
charges, and taxes required by the government, made and imposed through the use of the principal and
supplementary card(s), until full payment thereof, without necessity of proof of a signed charge slip or 1. Cash Advance service and transaction fees billed limit will likely be or has been exceeded.
other documents. 2. Late payment penalty charge & other applicable charges
3. Retail membership fee billed
9) HANDLING OF FOREIGN CURRENCY TRANSACTIONS. For single currency Credit Cards, all charges 4. Retail service fees billed
and transactions made in currencies other than Philippine Pesos shall, in accordance with PNB’s
5. Cash Advance Interest billed
procedures, be automatically converted to Philippine Pesos at the UnionPay, Mastercard, or Visa currency
6. Retail finance charge
conversion rate plus PNB’s service fee in effect at the time the transaction is posted which amount 7. Cash Advance billed
represents the Cardholder’s payment to PNB for the purchase and payment on the Cardholder’s behalf of 8. Retail billed (including installments)
the foreign currency necessary to discharge the amounts due foreign merchants. 9. Unbilled Cash Advance service and transactions fees
10. Unbilled late payment penalty charge & other applicable charges
The Cardholder’s foreign currency transactions shall be subject to all applicable charges and fees on 11. Unbilled Retail Membership Fee
the Credit Card. 12. Unbilled Retail Service fees
13. Unbilled Cash Advance Interest
For dual currency Credit Cards, all charges and transactions made in currencies other than Philippine 14. Unbilled Retail finance charge
Pesos shall, in accordance with PNB’s procedures, be posted on the Cardholder’s Dollar Limit, and 15. Cash Advance unbilled
automatically converted to US Dollars at the UnionPay, Mastercard, or Visa currency conversion rate plus 16. Retail unbilled (including installments)
PNB’s service fee in effect at the time the transaction is posted.
14) FINANCE CHARGES. If the Cardholder pays the total amount due on or before the
10) STATEMENT OF ACCOUNT (SOA). A monthly SOA may be furnished to the Cardholder via payment due date, no finance charge shall be imposed. However, if the Cardholder opts to pay
Philippine Postal mail, courier, or electronic mail (e-mail) to the Cardholder’s billing address stated in
any amount less than the total amount due, the Cardholder agrees to pay the finance and other
the credit card application, at the billing, or e-mail address on record.
charges, as announced by PNB, plus any applicable taxes and charges required by the
government on such charges.
The SOA shall be conclusively presumed to have been received by the Cardholder during the
applicable month unless he/she notifies PNB through telephone or in writing of his/her failure Finance Charge = Interest on the previous balance as reflected on the current Statement of
to receive a copy of such within the first twenty (20) days after the due date. Account (SOA) computed from the day after the last statement date to the day before the
payment post date using the stated Finance Charge Rate
The SOA shall likewise be conclusively presumed to be correct unless the Cardholder notifies
PNB through telephone or in writing of any error within twenty (20) days from the statement PLUS
date. Notwithstanding anything to the contrary, non-receipt or late receipt of the SOA shall not
relieve the Cardholder of his/her obligations to pay amounts due to the Credit Card on the Interest on the difference between the previous balance and the payment computed from the
payment due date. payment post date to the statement date of current statement, using the stated Finance Charge
Rate
If the Cardholder notifies PNB of an error in the SOA, the Cardholder shall not be liable to pay
the disputed amount while PNB is investigating, but the Cardholder is liable to pay such Any amount unpaid as of the payment due date shall be deemed payable on the next billing
portion of the total amount due which is not in dispute on or before the payment due date. cycle unless the Cardholder opts to re-avail of his/her credit line for the next billing cycle by
paying an amount less than the total amount due, but not less than the minimum amount due.
PNB shall treat the disputed amount as an outstanding availment against the credit line. If Finance charge rates and cash advance transaction fees may change and shall be advised from
after investigation, PNB acknowledges the error in the SOA, the Cardholder is not liable to pay time to time.
any finance charges related to the disputed amount only. Otherwise, the Cardholder is liable
to pay the disputed amount, as well as the corresponding finance charges due. 15) LATE PAYMENT FEE. Apart from other applicable charges and taxes, a late payment fee will be
All written communications, requests or reports on any error in the SOA by the Cardholder must charged on the next billing statement in case of non-payment, payment after the due date, or
be sent by registered mail to the address indicated in the SOA, or personally delivered to PNB, payment below the Minimum Amount Due.

Late payment fee will be imposed using the latest published Late Payment Fee for Peso and Dollar.

16) DISHONORED CHECK PAYMENTS. In the event of dishonor of check payments, there shall be
a prevailing returned check fee plus applicable actual bank charges imposed. The imposition of said
charges shall be without prejudice to the right of PNB to prosecute the check drawer/issuer for the Credit Card, and to avail such other remedies based on law or equity.
violation of penal law, to consider all charges due and demandable, to suspend or terminate
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17) DEFAULT. The Cardholder shall be considered in default in any of the following events:

17.1. The failure of the Cardholder or the supplementary member(s), if any, to pay 21) PNB’s LIABILITY FOR DAMAGES. In any action arising from this agreement or incidental
the minimum amount due up to the next billing cycle; thereto, which the Cardholder or any party on his/her behalf may file against PNB, PNB’s liability
shall not exceed the amount of One Thousand Pesos (Php 1,000), or the actual damages proven,
17.2. The Cardholder fails to pay on the payment due date any of his/her payment whichever is lesser.
obligations on one or more Credit Card(s) and other credit facilities, including the
supplementary card(s); 22) LIMITATIONS OF THE CARD. The Cardholder agrees not to use the Credit Card for the
purchase of items/goods for importation into the Philippines in accordance with applicable BSP
17.3. The Cardholder or supplementary member(s)’ outstanding availments circulars, laws, rules and regulations pertaining to importation, as may be amended from time to
exceed his/her/their credit limit; time.

17.4. Any creditor tries, by legal process, to take the money or any property of The Cardholder further agrees and warrants that the proceeds of any cash advance availments
the Cardholder with PNB, its subsidiary, or affiliates; abroad shall not be used for foreign investments or the payment of foreign loans or in violation of
any existing foreign currency exchange rules and regulations.
17.5. The Cardholder applies for voluntary or involuntary relief under the Insolvency Law
or other bankruptcy laws; The Cardholder further warrants that he/she shall not use his/her Credit Card account nor
settle his/her Credit Card obligations in violation of R.A. No. 9160 (AML Act), as amended by
17.6. PNB believes, on reasonable grounds and at its sole discretion, that it was induced R.A. No. 9194 and its Implementing Rules and Regulations.
by fraudulent misrepresentation to grant the Credit Card, supplementary card(s), or other
credit facility in favor of the Cardholder; 23) DISCRETION. Without giving any reason or notice, and without prejudice to the other
provisions hereof, PNB has the absolute discretion (a) to disapprove any proposed Credit Card
17.7. The Cardholder’s whereabouts become unknown to PNB upon failure to pay any of transaction even if there is sufficient credit available; (b) to suspend, terminate or cancel the
his/her payment obligations in one or more Credit Card(s) and other credit facilities; Cardholder’s right to use the Credit Card; (c) to increase or decrease the credit limit; (d) to refuse
to re-issue, renew or replace the Credit Card and/or (e) to introduce, amend, vary, restrict,
17.8. The Cardholder or the supplementary member(s) fail(s) to observe any of the Terms terminate or withdraw the benefits, services, facilities, and privileges with respect to or in
and Conditions governing the issuance and use of the Credit Card; connection with the Credit Card account, whether specifically relating to the Cardholder or
generally to all or specific Cardholders.
17.9. The Cardholder fails to observe any of the terms and conditions of any contract or
evidence of indebtedness and/or other related documents which the Cardholder executed PNB shall not be responsible if it does not approve a purchase, cash advance, installment
in favor of PNB in connection with any credit or loan facilities granted by PNB or its other transaction, or availment under the Balance Transfer Facility on the Credit Card account of the
foreign branches, subsidiaries, or affiliates, or another financial institution or other lender Cardholder, even if there is sufficient credit limit available.
in favor of the Cardholder; PNB may limit the number of purchases, cash advances, or other Credit Card transactions,
which may be approved in one day. If PNB detects any unusual or suspicious activity on the
17.10. The Cardholder is charged with, convicted of, or under investigation by Credit Card, it may require the Cardholder to contact PNB or temporarily suspend the
Cardholder’s credit privileges until PNB can verify the activity.
competent government authority for violation of Republic Act (R.A.) 8484 (Access
Devices Regulation Act of 1998), and similar laws, or PNB has prima facie evidence to
charge the Cardholder with a violation of any of the provisions of the said law or the PNB may likewise approve purchases, cash advances or other Credit Card transactions, which will
Cardholder has been convicted of a crime involving moral turpitude; cause the balance to exceed the aggregate customer credit limit without waiving any of PNB’s
rights hereunder, including payment of overlimit fee.
17.11. The Cardholder dies or becomes physically or mentally incapacitated.
24) SUSPENSION, CANCELLATION AND WITHDRAWAL OR TERMINATION. PNB may at its
In case of default by the Cardholder as stated above, PNB may, at its sole discretion and exclusive option and without prior notice to the Cardholder, suspend, cancel, withdraw or
terminate any Credit Card issued and/or its privileges at any time for whatever reason including
without need of further notice, demand payment of the total outstanding balance of the Credit
without limitation the Cardholder’s default, non-payment, financial incapacity, change in personal
Card.
and/or economic circumstance, change in residency status or country or territory of stay, failure to
provide additional documents requested by PNB, misrepresentation, or fraud.
PNB also reserves the right to accelerate the Cardholder’s deferred charges as a consequence of
default. In case the Cardholder has more than one (1) Credit Card account with PNB, the default in
In such cases, any outstanding credit availment as of the time of the suspension or termination shall
one shall automatically be considered as default in the other account(s). At whichever case, PNB
be considered due and demandable without need of notice to the Cardholder.
reserves the right to terminate the use of all the Credit Card privileges of the Cardholder, including
the supplementary member(s), if any, for all his/her/their Credit Card accounts with PNB.
In such cases, any outstanding credit availment as of the time of the suspension or termination shall
be considered due and demandable without need of notice to the Cardholder.
In the event of delinquency or default, the Cardholder authorizes PNB to report and/or include
his/her name in the negative listings of any credit bureau or institution. Furthermore, PNB may
endorse the delinquent account for collection by any of its accredited collection agencies. PNB, at its sole discretion, may initiate collection from the Cardholder of the closing balance and all
unposted availments in full, and/or refer collection to a third party. The Cardholder agrees to hold PNB free
18) POWER OF ATTORNEY. Upon occurrence of any event of default or any breach of the and harmless from any claim for damages arising from such termination, withholding, or suspension.
Terms and Conditions hereof, the Cardholder hereby constitutes PNB as his/her Attorney-in- Continued use of the Credit Card after termination or cancellation is deemed fraudulent. PNB reserves the
Fact with full power and authority to do all acts and deeds in his/her behalf in addition to and right, at its sole and absolute discretion, to restore the Credit Card and/or its privileges, whether or not the
other than those herein granted. The Cardholder hereby ratifies and confirms all acts and circumstances giving rise to the suspension, cancellation, withdrawal, or termination have ceased or have
deeds as may be done or performed by PNB under this authority. been rectified.

19) OFFSETTING. The Cardholder agrees that upon his/her default or delinquency, PNB may, The Credit Card shall be terminated by PNB without prior notice upon the death, bankruptcy, or
as his/her Attorney-in-Fact, in its absolute discretion and without notice, offset the obligations insolvency of the Cardholder or when the whereabouts of the Cardholder become unknown to PNB.
against any of the Cardholder’s deposits, money market/trust placements, stocks, bonds and
other assets coming to the custody, possession or control of PNB and their foreign branches, The Cardholder may, at any time, terminate the agreement by a written notice to PNB subject to the
subsidiaries and affiliates. immediate payment or settlement of any and all obligations incurred in connection with the issuance of
the Credit Card.
For this purpose, the Cardholder hereby authorizes and irrevocably constitutes PNB as his/her
Attorney-in-Fact with full power and authority to inquire about and assert the bank’s lien or legal Disposal of the Credit Card will be for the account of the Cardholder. Should the Cardholder choose to
claim on the Cardholder’s deposits, money market/trust placements, stocks, bonds and other revolve his/her credit line, membership fee charges shall still apply until such time that the outstanding
assets in the possession, custody or control of PNB and their foreign branches, subsidiaries balance is paid in full. In the event that the Cardholder chooses to revolve, he/she shall still be bound
and affiliates and to apply all or part of the deposits, money market/trust placements, stocks, by the Terms and Conditions of this agreement, until such time that the Credit Card account/s is fully
bonds and other assets to offset the obligations of the Cardholder. settled.

Pursuant to the authority granted to PNB herein, the Cardholder expressly authorizes the 25) CARD EXPIRY & RENEWAL. Unless earlier terminated or cancelled, the Credit Card shall be
disclosure by PNB’s other foreign branches, subsidiaries and affiliates of any information related valid up to the last day of the month indicated on the Credit Card. Renewal of the Credit Card will be at
to the funds or properties of the Cardholder in their custody in favor of PNB. the sole discretion of PNB. Continued use of the Credit Card after termination or cancellation shall be
considered as a fraudulent act of the Cardholder.
In the event that any funds of the Cardholder are held by PNB, PNB reserves the right to retain
such funds for a period of at least forty-five (45) days from the date of cancellation or termination of PNB may change the Credit Card number and/or expiry date when issuing a renewal card to the
the Credit Card, its return to PNB, and the closure of the Card account. If there are unpaid Cardholder. The Cardholder is solely responsible for communicating this change to any party with
obligations under the Credit Card, PNB is authorized by the Cardholder to automatically apply said whom the Cardholder may have payment arrangements with.
funds to the settlement of the unpaid obligations. PNB is not precluded from availing of other
remedies in case the funds are insufficient to settle the said obligation. PNB will not be responsible for any consequences arising from declined transactions, whether submitted
under the old card number or otherwise.
20) TAXES, FEES, AND EXPENSES. Any and all taxes, fees, and expenses which may be due or
payable in connection with the Credit Card or any credit facilities granted by PNB in connection The Cardholder shall cut the card to render it unusable after its expiry date or upon its cancellation or
therewith is for the sole account of the Cardholder and/or supplementary member(s), if any. suspension. Neither shall the Cardholder permit anyone to use such card for any reason whatsoever.
Continued use of the Credit Card after expiration or cancellation shall be considered as a fraudulent
In case it is necessary to collect the total obligations through an attorney-at-law or collection act of the Cardholder.
agency, the Cardholder and/or supplementary member(s), jointly and severally, shall pay a
percentage of the amount due as set and announced by PNB, as attorney’s or collection fees, 26) LOST OR STOLEN CARD. If the Credit Card is lost or stolen, the Cardholder must immediately
in addition to cost and other litigation expenses. report its loss to PNB using its Customer Service Hotline. In case a card is reported lost or stolen, any
transaction made prior to reporting to PNB shall be for the account of the cardholder.
 5 of 8
Within one (1) day after reporting the loss of the Credit Card via telephone call, the Cardholder must 31) ELECTRONIC NOTIFICATION. The Cardholder hereby permits PNB to send notifications and
report in writing the loss of the Credit Card and submit an affidavit of loss stating the place, date, and
circumstances of the loss and last purchases made prior to the loss, to PNB during regular working
hours.

The Cardholder and/or supplementary member(s) shall continue to be liable for all usages prior to PNB’s
receipt of advice of the fact of the Credit Card’s loss or theft, including but not limited to, fraudulent
transactions and/or forged signature by any person.

PNB shall be free and harmless for any and all liabilities arising out of the loss or theft of the Credit
Card.

Should the Cardholder fail to report in writing the loss of the Credit Card when required by PNB after
discovery and report via phone call as provided herein, it shall be deemed proof that the Cardholder
fraudulently made use of the Credit Card.

A card replacement fee, as PNB may advise and announce, shall be charged to the Cardholder to cover
the replacement of the Credit Card/s and the costs in disseminating information about the loss or theft.

27) SUSPENDED [BLOCKED] CARD. PNB shall have the right to automatically suspend, terminate, or
cancel the Credit Card in the event that PNB has reason to believe the Cardholder’s Credit Card account
may have been acquired in a fraudulent manner, used fraudulently, in the possession of an unauthorized
party, or used in any fraudulent or suspicious transactions, or by an unauthorized person.

PNB may, but shall not have the obligation to, inform the Cardholder prior to suspending the Credit Card
pursuant to this Section. The Cardholder acknowledges the authority of PNB to suspend the Credit Card
and accordingly, the Cardholder shall hold PNB free and harmless against any and all consequences of
such suspension, or any loss or damage which the Cardholder may suffer as a result thereof.

28) DISHONOR OF CREDIT CARD/DEFECTIVE PURCHASES. The Cardholder and/or

supplementary member(s), agree to hold PNB, its officers and employees free and harmless from any
liability arising from the failure of any accredited establishment to honor the Credit Card or from the
defect of or flaw in any merchandise or services purchased/obtained.

The Cardholder and/or supplementary member(s) liability to PNB is absolute, and existence of any dispute
with any accredited establishment shall not, in any manner, affect his/her/their outstanding obligations.

29) AUTHORIZATION AND INDEMNITY FOR ELECTRONIC INSTRUCTIONS. The Cardholder

authorizes PNB to rely upon and act in accordance with any notice, instruction, or other
communication, which may, from time to time be or purport to be, given by telephone, mobile phone,
text messages, facsimile, e-mail or other electronic means, by the Cardholder or on his/her behalf,
which PNB believes, in good faith, to have been made by the Cardholder or upon his/her instructions
or for his/her benefit.

PNB, its representatives, and assigns shall not be liable in the event that the Cardholder suffers any loss
or damage as a result of personal information sent through such means upon what PNB believes
to be the instructions of the Cardholder after utilizing its standard verification process.

PNB shall be entitled to treat the instructions received through the above-mentioned media as
fully authorized by and binding upon the Cardholder, and PNB shall be entitled to take such
steps in connection with or in reliance upon the instructions as PNB may consider appropriate,
whether the instructions include instructions to pay money or relate to the disposition of any
money, securities or documents, or sending of information through mobile phone, text
messages, facsimile, e-mail, or other electronic means.

The Cardholder acknowledges that the sending of information through such channels is not
secure; that messages sent through such channels may be intercepted by third parties, and that
PNB shall not be made liable for any damage or expense in such instances.

In consideration of PNB acting in accordance with the terms of this authorization and
indemnity, the Cardholder hereby irrevocably undertakes to indemnify PNB and to keep PNB
indemnified against all losses, claims, actions, proceedings, demands, damages, costs, and
expenses incurred or sustained by PNB of whatever nature and howsoever arising out of or in
connection with the instructions.
This authorization and indemnity shall remain in full force and effect until PNB receives from
the Cardholder a written notice terminating the same, save that such termination will not
release the Cardholder from any liability under this authorization and indemnity in respect of
any act performed in accordance with its terms prior to such termination.

30) TELEPHONE COMMUNICATIONS. In order for PNB to render prompt and accurate
service, the Cardholder authorizes PNB to record (without PNB being necessarily obligated to
do so) any and all telephone conversations between the Cardholder and PNB or its Customer
Service, Telemarketing Service.

Provider, PNB Collections, or its collections service providers, whether initiated by PNB, its
Customer Service, Telemarketing Service Provider, PNB Collections, or its collections service
providers or by the Cardholder, including without limitation, the Cardholder’s instructions,
statements, complaints, inquiries and PNB’s advice and reminders in relation to the Cardholder’s
Credit Card account with PNB.

PNB may use these recordings for any purpose, particularly as evidence in any proceeding,
judicial or administrative.

The Cardholder likewise agrees that such taped or recorded instructions may be used by PNB, its
Customer Service, Telemarketing Service Provider, PNB Collections, or its collections service
providers against the Cardholder or any third party, or replayed or communicated to any third
party.

The Cardholder further agrees to waive any right under R. A. No. 4200, otherwise known as the
Anti-Wire Tapping Act or any amendments thereto, or any similar law or regulation. The
Cardholder agrees to indemnify PNB, its Customer Service, Telemarketing Service Provider, PNB
Collections, or its collections service providers against any loss, damage, cost, expenses and fees
(including legal fees on a full indemnity basis) that PNB, Customer Service or its Telemarketing
Service Provider, PNB Collections, or its collections service providers may suffer or incur arising
from PNB or its Telemarketing Service Provider so acting.
announcements as PNB deems proper, including without limitation, information on the status h) To enable PNB to assign or transfer, wholly or partially, any of its rights, obligations,
of his/her Credit Card via broadcast messaging service, short messaging service (SMS), and liabilities and causes of actions, tangible or intangible, to a third party.
facsimile, e-mail or other electronic means using the contact information he/she provided.
Notifications sent by PNB to the Cardholder via such means using the number and address The Cardholder agrees that continued use, access, application, purchase or availment of any
of record shall be deemed to have been sent to the Cardholder himself/herself. of the products, services, and facilities of the Credit Card shall be deemed as the Cardholder’s
consent to the processing of his/her personal data/personal information and acceptance and
The Cardholder shall hold PNB free and harmless against any loss, injury or damage the agreement to be bound by the terms and conditions herein.
Cardholder may suffer in relation to any notification/announcement sent by PNB to the
Cardholder in such format including, but not limited to, liability in case information via 33) UPDATING OF INFORMATION. The Cardholder undertakes to notify PNB of any
such notification/announcement is accessed by any person other than the Cardholder. additional means of communicating to the Cardholder aside from what is disclosed in the
Credit Card application, as well as any change in Cardholder information, such as but not
Unless and until PNB receives notice from the Cardholder, not to be sent messages, limited to civil status, address, home, office or billing address, e-mail, and telephone number.
including promotional offers, marketing or administrative notifications or announcements,
via such formats or channels, the authority granted herein is deemed continuing, valid In case the billing address is not accessible through mail or delivery, PNB has the option to
and effective. use other addresses, including e-mail address, as notified to PNB. PNB shall not be
responsible for the consequences of the Cardholder’s inability to receive any notifications from
32) DISCLOSURE OF INFORMATION. The Cardholder authorizes PNB, its subsidiaries PNB Credit Card or Cardholder’s inability to pay his/her outstanding obligations under the
and affiliates (“Related Companies”), to the extent allowed by law, to collect, obtain, use, Credit Card as a result of his/her failure to timely notify PNB of the change in his/her billing
process, store, consolidate, disclose, or share information about the cardholder’s account address, e-mail address, or other Cardholder information.
information or records, credit standing, business transactions, and business and credit
relationships, for any or all of the following purpose/s: PNB reserves its right to suspend, terminate, or cancel the Credit Card. If the Cardholder
leaves the Republic of the Philippines to take up long term or permanent residence elsewhere,
a) To validate the identity of the Cardholder and perform customer due diligence; all Credit Cards issued should be returned to PNB fifteen (15) days prior to the Cardholder’s
departure and the Credit Cards shall be deemed terminated and subject to the immediate
b) To evaluate, approve, implement, and administer any and all products, services and payment in full by the Cardholder to PNB of all outstanding balances, obligations, and
facilities of the Credit Card availed of by the Cardholder; availments, posted or otherwise, under the Credit Cards.

c) To comply with PNB’s operational requirements which includes, without limitation, The Cardholder, pursuant to such undertaking, authorizes PNB, at its discretion but without any
business continuity planning, risk management, safety and security, system obligation to do so, to secure information from third parties, such as but not limited to utility
enhancement, product development and research, audit, warehousing and retrieval of companies, insurers and financial intermediaries, and receive information on how the Cardholder
data; can be contacted.

d) To meet PNB’s legal and regulatory obligations arising from foreign or Should the Cardholder be delinquent or be in default, PNB reserves its right and the
domestic law or regulation on money laundering, terrorist financing, fraud, Cardholder authorizes PNB, at PNB’s sole discretion but without any obligation to do so, to
exchange of information, and other applicable laws. pursue all means of communicating with the Cardholder, including without limitation telephone
messages, fax messages, mobile phone text messages, and other third party inquiries, to
e) To request, disclose, submit, share or exchange the Cardholder’s credit history or establish contact with the Cardholder.
account information to government regulatory authorities, credit bureaus, financial
institutions, loyalty program and merchant partners; 34) HANDLING CUSTOMER SERVICE COMPLAINTS OR INQUIRIES. For issues, concerns, or
clarifications, including unauthorized transactions, the Cardholder may call PNB Cards 24/7
f) To offer products, services, and facilities of PNB, its Related Companies and partners, Customer Service Hotline at (02) 8818-9-818 or DTF 1800-10-818-9-818, email at
and send notices, announcements, promotions, advertisements, and surveys through e- [email protected] or visit any PNB Branch nationwide.
mail, SMS, telephone, fax, mobile phone or other electronic means;
PNB shall investigate such issues or concerns raised and provide the necessary feedback,
g) To improve and develop the products, services and facilities of PNB and its clarification, resolution, updates, or resolution plan and target date of resolution to the cardholder
Related Companies and to conduct product research and development, business within ten (10) banking days from receipt of the concern.
analysis, benchmarking, and market studies; and The cardholder is given up to thirty (30) calendar days from statement date to report any error
or discrepancy in their billing statement.

6 of 8
In case a card is reported lost or stolen, any transaction made prior to reporting to PNB shall
be for the account of the cardholder. TYPES OF FEES &
CHARGES DESCRIPTION FEES
35) REVISION OF TERMS AND CONDITIONS. PNB may, at any time and for whatever
reason it may deem proper, amend, revise, or modify the terms and conditions hereof, Account A monthly Account Maintenance Fee or Php 200 for Peso account
including the Cardholder’s credit limit, upon reasonable notice, and such amendments shall Maintenance amount equivalent to the credit balance or the amount equivalent to
bind the Cardholder unless he/she objects thereto by manifesting his/her intention to Fee whichever is lower, shall be charged to the Credit Balance,
terminate this agreement subject to the conditions set forth in Clause no. 24. closed Card Accounts with overpayments whichever is lower
until the Credit Balance is zeroed out.
36) VENUE OF ACTIONS. The Cardholder irrevocably agrees that any legal action, suit, or
proceeding arising out of or relating to these terms and conditions shall be instituted in any Advance Incurred when cardholder requests for a Php 750
competent court in Pasay City or Makati City, at the option of the aggrieved party, and the Card renewal of his/her card more than 90
Cardholder submits to and accepts, with regard to any such action or proceeding for Renewal days before the expiry of his/her existing
himself/herself and in respect of his/her properties or assets, generally and unconditionally, Request Fee card.
the jurisdiction of any such court.
Card Incurred when a card replacement is Php 400
The foregoing, however, shall not limit or be construed to limit the rights of PNB to commence Replacement requested due to: a. spoilage (plastic
proceedings or to obtain execution of judgment against the Cardholder in any venue or Fee peeled off, unreadable CVC2, cracked
jurisdiction where assets of the Cardholder may be found. card, wrong name embossed); or
b. change in name (from single to married
37) WAIVER OF BREACH OF CONTRACT. No waiver of a breach or violation of any term or and vice versa).
condition hereof shall constitute a waiver of any subsequent breach or violation of the same or any
other term or condition. Failure to take advantage of or to exercise any right granted hereunder Cash Incurred when a cardholder makes a cash 5% of CA amount for Peso +
shall not constitute a waiver of said right, nor shall it be construed to excuse or absolve the Advance advance (CA) transaction on his/her credit transaction fee of Php 100
Cardholder and/or supplementary member(s) from complying with or fulfilling the same. Fee card (Peso)

38) SEPARABILITY CLAUSE. Should any of the Terms and Conditions or any part or clause of
this agreement be declared void or unenforceable by competent authority, the same shall not Incurred when a cardholder requests for a
invalidate the other Terms and Conditions, parts or clauses of this instrument. Certification Fee
particular certificate:
Full Settlement of Account Php 200
39) AGREEMENT TO BE BOUND. The Cardholder unconditionally agrees to be bound by Good Credit Standing Php 300
any and all laws, rules, regulations and official issuances applicable to the matter now existing Card Replacement Issuance Php 300
or which may herein after be enacted, issued and enforced, as well as the Terms and
Conditions governing the use of the other facilities, benefits or services, which may from time Credit Card Used when a US Dollar billing is paid in Depends on Mastercard’s
to time be made available by PNB to the Cardholder in connection with the Credit Card. Rate peso. Charged during the sale of US Dollar conversion rate of this day
notes.
40) ACCEPTANCE. All these Terms and Conditions, Schedule of Fees and Charges, herein
stated, as well as such terms and conditions in separate documents for programs such as, as
Finance Imposed on the previous statement’s 2.99% - If Total Outstanding Balance is
applicable, Cash Advance, Balance Transfer Facility, and any amendments thereto, have been unpaid balances. less than Php 100,000.00,
Charge
read, understood and accepted by the Cardholder as evidenced by the Cardholder’s signature 2.25% - If Total Outstanding Balance is
either on the application, the Credit Card, and/or the sales slip or other forms of documents Php 100,000.00 or more,
evidencing charges to the Credit Card, or when the Cardholder retains or uses the Credit Card. 7% - If card is 60 days late past due date

Foreign Incurred when a cardholder makes a 2.50% of Mastercard conversion

PNB ZE-LO MASTERCARD FEES & CHARGES Currency transaction outside the Philippines rate of the day
Transactions (excluding US Dollar).
Service Fee
 PNB ZE-LO MASTERCARD FEES & CHARGES Statement of Incurred when a cardholder requests for Php 50 per statement
Account (SOA) a fax or mail copy of his/her old SOA
Retrieval Fee (Beyond 3 months from current SOA)
TYPES OF FEES &
CHARGES DESCRIPTION FEES
Notes:
Late Incurred for non-payment, payment after Late Payment Fee does not 1. The bank reserves the right to change the fees, charges, and rates with prior notice to the Cardholder.
Payment Fee due date or payment below minimum apply to the PNB Ze-Lo 2. All fees, except for Credit Card Rate shall be charged to the cardholder’s Statement of Account.
amount due. Mastercard 3. The Refund Fee will be deducted from the amount to be refunded for cancelled cards.
4. For the complete PNB Credit Cards Terms and Conditions, please visit www.pnbcards.com.ph.
Lost Card Fee Incurred when a replacement for a lost card Php 400 5. By signing or using the PNB Credit Card, the Cardholder (including his/her supplementary card/s) agrees to be
is requested. bound and accepts these Term and Conditions and all future amendments thereto.

Overlimit Fee Incurred when a cardholder's total Overlimit Fee does not apply
obligation exceeds the approved credit to the PNB Ze-Lo Mastercard
limit.
FOR BANK USE ONLY
Payment Incurred when monthly credit card Php 40 per payment
Processing Fee payments made through various payment Source Code:
in excess of 3
channels are in excess of three (3)
Program Name/Code:
Payment Channels:
a. BDO Employee No.:
b. SM & Savemore payment centers,
c. BancNet (e.g. ATM, GCash, etc.) Branch/Channel Code:
d. Other Payment Channels
CRR Code:

Php 300 (credit to PNB Solicitor’s Name:

Refund Fee Incurred when a cardholder requests for
a refund on his/her overpayment. Account) or Php 500 (credit to
Non-PNB account) PNBCardsAF_Dec2019

Returned Incurred when a check payment was Php 1,000

Check Fee dishonored or returned by the bank for
reasons such as account closed, Drawn
Against Insufficient Funds (DAIF),
Drawn Against Uncollected Deposit
(DAUD), etc

Sales Slip Incurred when a cardholder requests for Php 400

Retrieval Fee the retrieval of a particular sales slip to
verify a transaction. 7 of 8

PNB ZE-LO MASTERCARD FEATURES

PNB CARDS 24/7 CUSTOMER SERVICE HOTLINE
Get answers to your inquiries or get help for card-
related emergencies, 24/7, here and abroad. Call
(+632) 8818 9818 for Metro Manila or Domestic
Zero annual fees for life Toll-Free 1800 10 818 9818 or email
[email protected]

Zero late payment fees ELECTRONIC STATEMENT OF ACCOUNT (eSOA)

Zero overlimit fees

Date

Lower finance charge Signature over Printed Name of Principal Applicant

2.99% finance charge for total outstanding balance of less than Php View your Electronic Statement of Account (eSOA)
100,000.00 2.25% finance charge for total outstanding balance of Php through our secure online access via:
100,000.00 or more
• PNB Internet Banking (www.pnb.com.ph)
• Email (registered with PNB Cards)
Lower minimum amount due
3% of the total amount due or Php 200, whichever is higher PNB MOBILE APP

With the PNB Mobile Banking App, you can now

INSTALLMENT PROGRAMS check your credit card balances and pay your bills
anytime, anywhere.
Download it now on the App Store or Google Play!

OTHER SERVICES

Balance Transfer
Step up with the ultimate credit card shift with a low Convert-to-Cash
interest rate advantage. Balance Transfer can quickly Convert your credit limit into cash and pay the same in
move your other credit card balances to your new installment terms at low interest rates.
PNB Credit Card.
Transaction Conversion
Convert your purchases into installment and enjoy CASH ADVANCE
low interest rates. Get cash up to 30% of your credit limit from over 5,000 BancNet and
over 1,600 PNB ATMs nationwide.

Zero % Affordable Payment Plan (ZAPP)

Shop at PNB affiliated partner merchants for your
CONVENIENT PESO BILLING
expensive must-haves at 0% interest on installment Enjoy the convenience of paying all your transactions in Pesos -- even
and choose your preferred payment term from 3, 6, transactions done abroad
9,12,18 up to 24 months.

GLOBAL ACCEPTANCE
Your card is accepted in millions of shops in more than 200 countries
around the world.

PAYMENT CENTERS
You can pay your credit card bill through over 1,600 ATMs and
branches of Philippine National Bank, and also through BancNet
Online, BDO branches, SM and Savemore payment centers nationwide.

8 of 8
 DEED OF ASSIGNMENT
This Deed of Assignment (the “Deed”) is made and executed by: any breach or default of the ASSIGNOR under this Deed shall impair any such right, power or remedy nor shall it
be construed as a waiver of any such breach or default thereafter occurring, nor shall a waiver of any single
, Filipino, of legal age, with address at hereinafter breach or default be deemed a waiver of any other breach or default theretofore or thereafter occurring, nor
referred to as the “ASSIGNOR”; shall any single or partial exercise of any such right or power preclude any other or further exercise thereof
or the exercise or any other right or power hereunder. All remedies, either under this Deed or by law or
otherwise afforded the ASSIGNEE shall be cumulative and not alternative. No notice to or demand on the
-in favor of- ASSIGNOR in any case shall entitle it to any other or further notice or demand in similar or other
circumstances.
PHILIPPINE NATIONAL BANK (PNB), a universal banking corporation duly organized and existing under and by
virtue of the laws of the Republic of the Philippines, with principal office address at the PNB Financial Center, Pres. 11. The ASSIGNEE shall not be liable to the ASSIGNOR for any damage or inconvenience suffered by the
Diosdado Macapagal Boulevard, Pasay City, Metro Manila 1300 Philippines hereinafter referred to as the ASSIGNOR on account of any acts done by the ASSIGNEE on behalf of the ASSIGNOR pursuant hereto or due
“ASSIGNEE”. to ASSIGNEE’s failure to act, unless attributable to actual fraud, bad faith or gross negligence on the part of the
ASSIGNEE. The ASSIGNOR shall hold the ASSIGNEE free and harmless from any liabilities and shall indemnify
WITNESSETH: That-
the ASSIGNEE for whatever losses, expenses and damages the latter may suffer as a result of or in connection
with any court action which may be brought against the ASSIGNEE involving this Deed.
WHEREAS, the Assignor (the “Cardholder”) was issued a Credit Card (the “Card”) by the Assignee;
WHEREAS, as security for the faithful and prompt performance of the obligations of the Assignor for the use of
the Card, the Assignor hereby assigns its Deposit to the Assignee; 12. This Deed may be amended only by a written instrument signed by the ASSIGNOR and the ASSIGNEE.

NOW, THEREFORE, for and in consideration of the foregoing premises, the Assignor hereby irrevocably 13. The ASSIGNOR hereby consents to the disclosure of information pertaining to its bank deposits and
assigns in favor of the Assignee, all its rights, title to and interest in and to the following account (the hereby consents to any and all inquiry, examination or inspection of the Deposit by the ASSIGNEE. For this
“Deposit”): purpose, the ASSIGNOR hereby appoints, names and constitutes the ASSIGNEE to be its true and lawful
attorney-in-fact to ask, demand or withdraw from and apply the Deposit, granting unto said attorney-in-fact
Nature: the full power to do and execute any and every act and thing necessary or proper to be done to carry out
said purpose/s.
Issuing Bank:
14. Any judicial action arising under or by virtue of this Deed and other documents relevant hereto shall be
Account No: instituted in the proper courts in Pasay City. Each party submits to and accepts with regard to any such
action or proceeding for himself/herself and in respect of his/her properties or assets, generally and
Date of Issue: unconditionally, the jurisdiction of any such court. Each of the parties waives any objection which he/she
may have to the laying of the venue of any such action. The foregoing, however, shall not limit or be
Maturity Date: construed to limit the right of a party to commence proceedings or to obtain execution of judgment against
another party in any venue or jurisdiction where assets of the latter may be found.
Amount:
15. Nothing in this Deed shall be construed as constituting a pledge on the Deposit.
In the name of:
16. This Deed shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
Subject to the following conditions: 17. If any one or more of the provisions contained in this Deed shall be declared invalid, illegal or
unenforceable in any respect, the validity, legality and enforceability of the remaining provisions contained
1. The ASSIGNOR shall maintain the Deposit and/or cause the same to be maintained in an amount not less therein shall not in any way be affected or impaired.
than the credit limit granted to the Assignee under the Card for the entire validity date of the Card including
renewals thereof.
18. The ASSIGNOR agrees to pay all costs and expenses in connection with the execution and delivery of
this Deed and such other documents that may be required by the ASSIGNEE to be executed by the
2. This Deed shall become effective upon the occurrence of any of the following events and circumstances, each of
ASSIGNOR, as well as all costs, fees and expenses in connection with the registration, notarization and
which constitutes an Event of Default hereunder: (a) failure or refusal by the ASSIGNOR to pay all obligations under
the Card including but not limited to: (i) purchases, cash advances and all charges, whether made in the Philippines enforcement of the same.
or abroad, on the Card as well as interest and service charges that may accrue thereto; (ii) any and all renewals, re-
grants, extensions, amendments or novations thereof; and (iii) all other obligations of the ASSIGNOR to the 19. Should the ASSIGNEE require the services of counsel to enforce its rights or remedies under this Deed,
ASSIGNEE, arising from or connected with the Card; and (b) default under the Terms and Conditions Governing the the ASSIGNOR agrees to pay as and for attorney’s fees a sum equal to twenty-five (25%) of the sum
Issuance and Use of the Credit Card. sought to be recovered in addition to costs of suit and all other fees and litigation expenses incurred by the
ASSIGNEE.

IN WITNESS WHEREOF, the party hereto has affixed his/her signature this day of in
3. Upon the occurrence of an Event of Default under the Terms and Conditions, the ASSIGNEE shall have the right .
to draw against the Deposit at any time without further written notice to the ASSIGNOR and to set-off so much
thereof as will be sufficient to pay the ASSIGNEE’s obligations to the ASSIGNOR. For this purpose, the
ASSIGNOR hereby constitutes the ASSIGNEE as his/her true and lawful attorney-in-fact with the irrevocable “ASSIGNOR”
and continuing right to withdraw and collect from the Deposit and to do and perform any and all acts and things
which may be necessary, proper and convenient to be done and performed to carry out the provisions of this SIGNED IN THE PRESENCE OF:
Deed. The ASSIGNOR hereby ratifies and confirms any and all acts that may be done by the ASSIGNEE by
virtue hereof as fully
to all intents and purposes as the ASSIGNOR might or could lawfully do if personally present. This power of
attorney is hereby declared to be coupled with interest, and as such, is irrevocable until all obligations secured Name: Name:
hereby are fully paid.
ACKNOWLEDGMENT
4. This Deed shall not produce the effect of payment except in respect of and only to the extent of the amount
collected or received by the ASSIGNEE and actually applied to the payment of the obligations of the
REPUBLIC OF THE PHILIPPINES)
ASSIGNOR under this Deed.
City ) S.S.
5. In the event that the Deposit is insufficient to pay all obligations of the ASSIGNOR under this Deed, the BEFORE ME, a Notary Public for and in the , this day of

ASSIGNEE shall have the option to require the ASSIGNOR to: (i) make additional deposits to the Deposit to cover
the shortfall; (ii) make partial payments on the obligation from sources other than the Deposit; or (iii) furnish other , personally appeared:
collateral for the obligation.
Name Govt. issued ID Expiry
6. The ASSIGNOR hereby expressly agrees that no requirement is needed for presentment, demand, protest
or notice of any kind and nature whatsoever as well as any requirement that ASSIGNEE first exhaust the
properties of the ASSIGNOR or any right to take any action against ASSIGNOR before enforcing this Deed. known to me and to me known to be the same person who voluntary executed the foregoing instrument, and
who acknowledged to me that the same is his/her free and voluntary act and deed.
7. Upon maturity of the Deposit, the ASSIGNOR undertakes to automatically roll-over/renew the Deposit and
deliver the new certificate to the ASSIGNEE in which case, the ASSIGNOR hereby agrees to execute all This Deed of Assignment consists of ( ) pages including this page where the acknowledgment
necessary documents/ formalities to ensure the proper delivery and execution of the same. is written and signed by the parties together with their instrumental witnesses on each and every page
thereof.
8. The ASSIGNOR acknowledges that this Deed is complete and irrevocable and shall remain in full force and effect
until a release or cancellation in writing is given to the ASSIGNOR by the ASSIGNEE. Until such written WITNESS MY HAND AND SEAL on the date and at the place first above-written.
release/cancellation is given, even though the Deposit assigned hereunder may have matured, the ASSIGNOR
warrants and binds himself/herself not to transfer, assign, encumber, withdraw nor release the Deposit assigned Doc. No. ;
hereunder. Page No. ;
Book No. ;
9. It is expressly understood and agreed that this assignment shall in no way release the ASSIGNOR from its Series of .
indebtedness to ASSIGNEE except to the extent of any amount actually collected and received by the ASSIGNEE
by virtue of this Deed.
10. No failure or delay on the part of the ASSIGNEE in exercising any right, power, or remedy accruing to it
upon

PNB BRANCH HOLD-OUT CONFIRMATION

(Date Today) SUBJECT (Applicant’s Name) :

TO : Cards Banking Solutions Group

FROM (Name of Branch Head) :

PNB - (Branch)
This will certify that the deposit / placement of (Complete Name of Depositor- same is free from any lien or encumbrance. Pursuant to your instruction, we shall hold the same until
second name/suffix should be included) SURE SAVE! SURE CREDIT CARD! (DEPOSIT
in the amount of (Amount in HOLD-OUT
further advice from you. PROGRAM)
words)
PESOS/DOLLARS This is to further certify that the deposit passbook/original copy of CTD is now in our
(PHP/US$= ) under (Deposit Account Number) is still with us and that the possession for safekeeping until Hold-out Release advice is received from you. Attached is a
photocopy of the deposit passbook/certificate of the above-mentioned account.

Name of Branch Head