Practice 1: Enter Standard Customer: Order Management
Practice 1: Enter Standard Customer: Order Management
Order Management
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Oracle Applications 11i –OM Exercises & Solutions
1. Navigate Items > Master Items (Note: If organization window appears, select M1-Seattle
Manufacturing)
Item: XX-Item1 (where XX is your initials)
Description: Anything you want
2. Select (M) Tools > Copy From...
Template: Finished Good
Click (B) Apply then (B) Done.
3. Save your work.
4. Select (M) Tools > Organization Assignment
Click the ‘Assigned’ checkbox for M1-Seattle and M2-Boston Manufacturing.
5. Save your work. Close the window.
6. Select (M) File > New
Repeat the above process to create item XX-Item2
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Instructor Note
During this practice, you may need to run the Workflow Background Process to bypass the
Purchase Release in the Workflow for Drop Ship.
Select (M) File > Switch Responsibility
Select System Administrator and click [B] OK.
Navigate Concurrent > Requests
Click [B] Submit a New Request
Select Single Request and Click [B] OK.
Name: Workflow Background Process
Click [B] OK.
Parameters -
Item Type: OM Order Line
Process Deferred: Yes
Process Timeout: No
Click [B] OK.
Click [B] Submit.
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Instructor Note
This practice is not required if you are continuing from the Enter/Import Orders module.
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Practice 10 : Holds
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Your customer is eligible for 4 different discounts (10%, 10%, 10% and 5%) and a surcharge of
$13. The three 10% discounts will be applied when the order has been entered and saved and
the $13 surcharge and 5% discount will be applied when the order has been booked. The first
two 10% discounts are to be added together and applied to the defaulting price, followed by the
third 10% discount and $13 surcharge which are to be applied to the resulting price. The 5%
discount will then be deducted from the result.
Oracle Pricing Manager Responsibility
(N) Modifiers -> Modifier Setup
(T) Main
1. Select ‘Discount List’ from LOV in the Type field.
2. Enter XX-DISCOUNT-LIST (where XX is your initials) in the Number field.
3. Enter XX’s Discount List (where XX is your initials) in the Name field.
4. Enter a description for your discount list in the Description field.
5. Tick the Active check box.
6. Tick the Automatic check box.
7. Click on the List Qualifiers button.
8. Tick the ‘XX-QUALIFIER-GROUP’ (where XX is your initials) check box.
9. Click the OK button.
10. You should now see your qualifiers assigned.
11. Click the OK button.
Modifier 1 - 10% Discount
(T) Modifiers Summary
12. Enter 1 in the Modifier No field.
13. Select ‘Line’ from LOV in the Level field.
14. Select ‘Discount’ from LOV in the Modifier Type field.
15. Select ‘List Line Adjustment’ from LOV in the Pricing Phase field.
16. Select 1 from LOV in the Bucket field.
(T) Discounts/Charges
17. Select ‘Percent’ from LOV in the Application Method field.
18. Enter 10 in the Value field.
19. Save your work.
Modifier 2 - 10% Discount
(T) Modifiers Summary
20. Enter 2 in the Modifier No field.
21. Select ‘Line’ from LOV in the Level field.
22. Select ‘Discount’ from LOV in the Modifier Type field.
23. Select ‘List Line Adjustment’ from LOV in the Pricing Phase field.
24. Select 1 from LOV in the Bucket field.
(T) Discounts/Charges
25. Select ‘Percent’ from LOV in the Application Method field.
26. Enter 10 in the Value field.
Modifier 3 - 10% Discount
(T) Modifiers Summary
27. Enter 3 in the Modifier No field.
28. Select ‘Line’ from LOV in the Level field.
29. Select ‘Discount’ from LOV in the Modifier Type field.
30. Select ‘List Line Adjustment’ from LOV in the Pricing Phase field.
31. Select 2 from LOV in the Bucket field.
(T) Discounts/Charges
32. Select ‘Percent’ from LOV in the Application Method field.
33. Enter 10 in the Value field.
Modifier 4 - $13 Surcharge
34. Enter 4 in the Modifier No field.
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The customer is only eligible for 2 of the 10% discounts. The customer is eligible for both the $13
surcharge and the 5% discount.
Oracle Pricing Manager Responsibility
(N) Modifiers -> Modifier Setup
(T) Main
1. Find your Discount List - XX-DISCOUNT-LIST (where XX is your initials).
(T) Modifiers Summary
2. Place the cursor on Modifier No 1.
3. Select ‘Level 1 Incompatibility’ from LOV in the Incompatibility Group field.
4. Enter 20 in the Precedence field.
5. Save your work.
6. Place the cursor on Modifier No 2.
7. Select ‘Level 2 Incompatibility’ from LOV in the Incompatibility Group field.
8. Enter 30 in the Precedence field.
9. Save your work.
10. Place the cursor on Modifier No 3.
11. Select ‘Level 1 Incompatibility’ from LOV in the Incompatibility Group field.
12. Enter 10 in the Precedence field.
13. Save your work.
14. Place the cursor on Modifier No 4.
15. Select ‘Level 1 Incompatibility’ from LOV in the Incompatibility Group field.
16. Save your work
17. Place the cursor on Modifier No 5.
18. Select ‘Level 2 Incompatibility’ from LOV in the Incompatibility field.
19. Save your work.
Enter an Order
Order Management SuperUser, Vision Operations (USA) Responsibility
(N) Orders,Returns -> Sales Orders
(T) Order Information
(T) Main
20. Select 'XX-Customer' (where XX is your initials) or 'Business World' from LOV in the
Customer field.
21. Select 'Order Only' from LOV in the Order Type field.
22. Select 'XX-PRICE-LIST' (where XX is your initials) from LOV in the Price List field.
23. Select 'Lewis, Mr.Barry' from LOV in the Salesperson field.
(T) Line Items
(T) Main
24. Select 'XX-Item1' (where XX is your initials) or 'AS54888' from LOV in the Ordered Item field.
25. Enter '1' in the Qty field.
26. Note the default price in the Unit Selling Price field. The value should be $100.
27. Save your order. Record your order number.
28. Note the new price in the Unit Selling Price field. The value should be $80.
29. Click on the Actions button.
30. Select 'View Adjustments' from the LOV. You should see that only the first two 10%
discounts have been applied.
31. Click the Cancel button.
32. Click the Book Order button. A notification is displayed stating that the order has been
booked. Click the OK button.
(T) Line Items
33. Note the new price in the Unit Selling Price field. The value should be $88.35.
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Dotcom Shipping has an order that needs to be pick released. Your job is to enter the order
creating a move order for that item which can be pick released.
(N) Orders, Returns > Sales Orders > (T) Main
1. Select Customer Business World from LOV.
2. Address defaults.
3. Mixed order defaults as the order type.
4. Corporate defaults as the Price List from LOV.
5. Howard Sprague defaults as the Sales Person from LOV.
(T) Line Items
6. Select AS54888 as the Item from LOV.
7. Enter the Qty: 10
8. Ea defaults as the UOM from LOV if it doesn’t default .
9. Location defaults as the Tax code from LOV if it doesn’t default.
10. Howard Sprague defaults as the Sales Person.
11. Choose the Book Order button (record order number).
12. Choose the Actions button.
13. Select copy as the action from LOV.
14. Select create new order (record 2nd order number).
15. Choose the Flash Light icon from the Menu Bar.
16. Enter the 2nd order number.
17. Choose the Find button.
18. Choose the Actions button and select Book Order.
(N) Shipping > Transactions.
19. Choose the Flash Light icon from the Menu Bar.
20. Select Lines Search.
21. Enter the order number.
22. Choose the Find button.
23. From the Tools Menu select Pick Release Form.
(T) Order
24. Enter the order number.
25. Leave Scheduled Ship Dates and Requested Dates Blank.
(T) Shipping
26. Select Order Number as the Release Sequence Rule from LOV.
(T) Inventory Tab
27. Select M1 as the Warehouse from LOV.
28. Select Departure, Delivery as the Pick Slip Grouping Rule from LOV.
29. Auto Detail: Yes
30. Auto Pick Confirm: Yes
31. Choose the Concurrent button (record concurrent request number and batch number)
32. Close the window.
33. From the View Menu select Requests.
34. Choose the Find button.
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35. Find your ID # for the “Pick Selection List Generation” request. Record the status of the
request. Close the form.
36. Concurrent request should read completed normal.
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Practice 17
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Oracle Applications 11i –OM Exercises & Solutions
This lab is performed so you may enter yourself as an employee in the system. You will be
leveraging this lab in future exercises.
\
Solution
User = Operations
Password = Welcome
Responsibility = Human Resources
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Solution 19
File Switch Responsibility
Responsibility = System Administer
(N) Security-user-define
Name = Any ID you want
Password = password (lower case)
Tab
Enter pass word again
Person = your Last name % select
Responsibilities Select the following Responsibilities from a List of Values
Order Management Superuser VISION OPERATIONS (USA)
Move cursor to next row
Purchasing Vision Operations (USA)
Move cursor to next row
Inventory VISION OPERATIONS (USA)
Move cursor to next row
Receivables VISION OPERATIONS (USA)
Move cursor to next row
Oracle Pricing Manager
Move cursor to next row
System Administrator
Save
File-Log in as a different user
User = Your user name
Password = password (lower case)
You will receive a message informing you that your password has expired, Select the OK button.
Enter in the following data
Old pass word = password
New password= Anything you want, Record it here in case you forget later _______________
Re-enter password = Your new password.
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The Top Ten List allows a user to establish ten forms they commonly use for any given
Responsibility. A user can then keyboard numbers in order to open any form that is on their Top
Ten List.
Solution 20
Navigator
Expand all menu trees of the Order Management Responsibility
Move over the Following forms to your Top Ten list.
Order Organizer
Sales Orders
Release Sales Orders
Transactions
Customers Standard
Customers Quick
Price List
Master Items
Reports
Requests
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This lab is performed so that you can establish yourself as a Salesperson to be used throughout
Sales Orders. It leverages the employee you created in Lab 1.
Solution 21
(N) Set-up - Sales - Salesperson
Last name - Yours
Sales Group - Commercial sales
Sales Credit Type = Quota Sales Credit
Revenue Account Select LOV
You now will be seeing a field asking for an Account Alias Select LOV
Choose Miscellaneous from the list.
Repeat for the Freight and Receivables account, or cut and paste the Misc. Account number
Save
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This lab has you enter a Customer with 2 addresses with De-centralized Billing. This means
each address will have the goods they order be billed to their address site.
Solution 22
Navigate Customers > Standard
Name: XX-Big City Electronics Wholesale (where XX is your initials)
Click [B] Find and when ‘Note’ displays, click [B] OK.
Click [B] New.
2. Select (T) Classification
Profile Class: DEFAULT
Type: External
Class: High Technology
Category: High Technology
Sales Channel: Commercial
3. Select (T) Order Management
Price List: Corporate
Freight Terms: Prepaid
FOB: Customer Site
Warehouse: Seattle Manufacturing
4. Select (T) Addresses
Click [B] New.
Country: United States
Address: 222 W. Las Colinas Blvd.
Postal Code: 75039 (Note: City, State, and County will default)
5. Select (T) Business Purposes
Usage: Bill To
Location: BIG D
Primary: Checked
Move cursor to next row of the Usage field.
Usage: Ship To
Location: BIG D
Primary: Checked
6. Save your work. Note the Site Number.
7. Close the Customer Addresses window.
8. Select (T) Addresses
Click [B] New.
Country: United States
Address: 2020 Michigan Ave.
Postal Code: 60600 (Note: City, State, and County will default)
9. Select (T) Business Purposes
Usage: Ship To
Location: CHICAGO
Bill To: BIG D
Primary: Unchecked
10. Save your work and note the Site Number.
11. Close the Customer Addresses window.
12. Note the Customer Number.
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The intention of this exercise to allow you to define a new credit profile class an see how this will
interact with OM. The credit profile class also has a number of fields/settings which impact
Receivables (e.g. Auto Cash Rule, Tax Grouping rule, etc). Many of these fields are mandatory
for financial purposes, even though Standard credit checking (e.g., no modifications to the
Workflow) in OM will not use them.
Solution 23
Choose Receivables Vision Operations (USA) Responsibility.
(N) Customers-Profile Classes.
Name: XXX-New (where XXX are your initials).
Description: New Customer.
The following fields also impact OM:
Status: Active, Tolerance: 0, Credit Check :Yes
Payment Terms: use the pick list and choose 30 Net, Override Terms: No
Select the “Profile Class Amount” Tab (the credit limit and order credit limit settings will determine
whether an order will be automatically put on hold if credit limits are exceeded).
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The main difference between the Standard Customer Entry and the Quick Customer Entry
is the site id. At Quick Entry the site id is generated for you (number). At Standard Entry
you can specify a meaning full name is site id. Quick Customer entry also does not tag
any selected Business Purposes as Primary, therefore, they will not default in when
selecting this customer in Sales Order. You will be entering a total of 3 quick customers
for future customer labs.
Solution 24
Navigate Customers > Quick
XX-Quick 1
Address = 4501 N. 33rd Street New York New York 10001
XX-Quick 2
Address = 4571 Central Avenue Chicago,IL 60601
XX-Quick 3
Address = 77199 107TH Avenue Phoenix, AZ 85310
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Solution 25
(N) Customers - Standard - Query XX-Big City Electronics Wholesale as the Customer - Select
the Relationship Tab and enter the following details
Customers - Standard - Query Quick Customer 2 as the Customer - Select the Relationship Tab
and view the Relationship
Do you see the related XX-Big City Electronics Wholesale? Why or why not?
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Practice 26
Business world places several orders with your company to buy two items that are serial number
controlled. After you have entered your orders you will perform on-line pick release from the tools
menu enabling auto-detail and auto pick confirm. You will then submit your request to be
processed..
Solution 26
Instructor Note Shipping Setup
To ensure that pick confirm happens automatically when the students do a pick release, the
instructor needs to go to the Organization Parameter window (N) Shipping > Setup >
Organization Parameters for the M1 organization (Seattle Manufacturing) and select any value for
the required field move order timeout action and save.
To demonstrate assigning costs to a delivery or a trip, the instructor must define some cost types.
(N) Shipping > Setup > Freight > Define Freight Cost Types
23. Choose the Flash Light icon from the Menu Bar
24. Select Lines Search
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(T) Order
28. Enter the order number.
28. Leave scheduled ship dates and requested dates blank
(T) Shipping
29. Select order number as the release sequence rule from LOV
(T) Inventory
30. Select M1 as the warehouse from LOV
31. Select departure, delivery as the pick Slip grouping rule from LOV
32. Auto Detail: Yes
33. Auto Pick Confirm: Yes
34. Choose the Concurrent button (record concurrent request number and batch number)
35. Close the window
36. From the View Menu select requests
37. Choose the Find button
38. Find your ID # for the “Pick Selection List Generation” request. Record the status of the
request and close the window. Concurrent request should read completed normal.
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Practice 27
This practice is design to have your company pick release Business World’s second order from
the Actions Menu in Shipping Transaction window. You will then submit your request to be
processed.
Solution 27
(N) Shipping > Transactions
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Practice 28
This practice is design to have your company pick release Business World’s your third order from
the Release Sales Order window using auto detail and auto pick confirm. You will then submit
your request to be processed..
Solution 28
(N) Shipping > Release Sales Orders > Release Sales Orders
(T) Shipping
3.Select Order Number as the Release Sequence Rule from LOV.
(T) Inventory
4. Select M1 as the Warehouse from LOV
5. Select departure, delivery as the pick slip grouping rule from LOV.
6. Auto Detail: Yes
7. Auto Pick Confirm: Yes
8. Choose the Concurrent button (record concurrent request number and batch number)
9. Close the window.
10. From the View Menu select requests
11. Choose the Find button.
12. Find your ID # for the “Pick Selection List Generation” request. Once the request has
completed normally. Close the window. Concurrent request should read completed normal.
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Practice 29
This practice is design to have your company pick release Business World’s order and perform a
manual move order for inventory allocation. You will then submit your request to be processed
and it ends by having you ship confirm your created sales order.
Solution 29
(N) Order Management > Orders, Returns > Sales Orders
(N) Shipping > Release Sales Orders > Release Sales Orders
(T) Shipping
3. Select Order Number as the Release Sequence Rule from LOV
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Practice 30
This practice defines your organization inventory parameters, costing information, revision lot and
serial, ATP, pick, Item-Sourcing, inter-org information, and accounts.
Solution 30
These setup steps may have already been defined for the vision database, but you need to
confirm the correct settings. Make any of the required changes, but notify your system
administrator that you have done so.
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Practice 31
This practice defines your subinventory attributes for your organization, finished goods, stores,
and for your accounts.
Solution 31
Define Subinventory
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Practice 32
This practice defines your inventory picking rules attributes for revision, lot, sub-inventory, and
locator.
Solution 32
Define Picking Rules
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Practice 33
This practice defines your inventory shipping network attributes for your organization.
Solution 33
Define Shipping Networks
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Practice 34
This practice defines your shipping parameter attributes such as customer, freight terms, FOB
code, intermediate ship to location, ship method carrier.
Solution 34
(N) Oracle Order Management > Shipping >Set up > Shipping Parameters.
The Delivery Grouping tab sets all the parameters that relate to the criteria for grouping lines into
deliveries. Mandatory grouping criteria consists of Ship from Location and Ship to Location. The
system looks at this parameter when autocreating deliveries and assigning lines to them and
when a user is manually assigning lines to deliveries. Additional criteria consists of:
1) Customer
2) Freight Terms
3) FOB Code
4) Intermediate Ship To Location
5) Ship Method
7) Carrier
Note: These should not be changed if there are any deliveries that are not ship confirmed. This
might cause some problems with the unshipped deliveries. Currently, there is no validation to
prevent this.
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Practice 35
This practice defines your freight carrier attributes such as carrier, distribution accounts, and
inactive dates.
Solution 35
Define Freight Carriers
(N) Shipping > Setup > Freight > Define Freight Carriers
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Practice 36
This practice defines your carrier ship methods for your organization.
Solution 36
Define Freight Carrier Ship Method
(N) Shipping > Setup > Freight > Define Carrier Ship Methods
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Practice 37
This practice defines your freight costs types for assigning costs to a delivery or a trip.
Solution 37
Define Freight Costs
(N) Shipping > Setup > Freight > Define Freight Cost Types
(Also referenced in Trip, Delivery, and Container Management courses)
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Practice 38
This practice sets up document sequences for Oracle Shipping Execution based on rules you
define.
Solution 38
Define Document Sequences
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Practice 39
This practice defines the document category attributes such as name, type, and location.
Solution 39
Define Document Categories
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Practice 40
This practice defines the document set attributes such as usage, methods, application, and
reports.
Solution 40
Define Document Sets
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Practice 41
This practice defines the release sequence rules that are enabled in ascending for order
according to numbering priority. They include outstanding, schedule date, departure date, and
shipment priority.
Solution 41
Define Release Sequence Rules
(N) Shipping > Setup > Picking > Define Release Sequence Rules
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Practice 42
This practice defines the pick slip grouping rules that are enabled that are enabled by either
customer or order number.
Solution 42
Define Pick Slip Grouping Rules
(N) Shipping > Transactions > Setup > Picking > Define Pick Slip Grouping Rules
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Practice 43
This practice defines the release rules for order, shipping, and inventory.
Solution 43
Define Release Rules
(N) Shipping > Setup > Picking > Define Release Rules
(T) Order
1. Enter a rule name
2. Select mixed order as the order type.
3. Select unreleased as the orders
(T) Shipping
4. Select truck as the carrier.
(T) Inventory
5. Select yes for auto pick confirm.
6. Select XXas the warehouse
7. Save you work
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Practice 44
This practice defines a name calendar.
Solution 44
Define Calendars
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Practice 45
This practice assigns a transportation calendar.
Solution 45
Transportation Calendars
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Practice 46
This practice demonstrates how to perform an arrival set for an order with two line items.
Solution 46
(N) Order Management > Orders, Returns > Sales Orders
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26. Select OK and Submit the Request and Record the request ID #.
27. View your request
28. View the Invoice. Query the Invoice created by using the sales order as the reference. Verify
that only the lines belonging to Arrival Set 1 have been invoiced by clicking on the Line Items
button.
29. Insert a line having the same attributes as arrival Set 1 into arrival set 1
You should not be able to add a line to a closed arrival set. You should get a message “Set
processing completed with errors”
Process arrival set 2 i.e. repeat steps 12-29 for the line belonging to arrival set 2. Add a line to
the closed arrival set.
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Practice 47
This practice defines container item attributes such as organization, type, and physical attributes.
Solution 47
Creating Container Items
(T) Main
3. Enter a user item type as a container
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Practice 48
This practice defines container load relationship attributes for items and containers.
Solution 48
Container Load Relationships
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Practice 49
This practice defines shipping exception driven by manual use or custom workflows.
Solution 49
(N) Shipping > Shipping Exceptions
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Practice 50
This practice defines manual shipping exception.
Solution 50
(N) Shipping > Setup > Define Exceptions
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Practice 51: Build your own laptop using a Java applet window
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