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Computer Systems Servicing

The document is an introduction to the Computer Systems Servicing National Certificate Level II (CSS NCII) course. It discusses that CSS NCII covers competencies for diagnosing and troubleshooting problems in PC systems, software, and restoring functionality. Taking this course prepares students to become computer service and repair technicians. The learning activity sheet includes tasks for students to discuss their insights into computer servicing and career opportunities, and how they will improve their skills. It also includes true/false questions testing understanding of concepts like the need for hardware and software maintenance, and roles of servicing technicians.

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342 views

Computer Systems Servicing

The document is an introduction to the Computer Systems Servicing National Certificate Level II (CSS NCII) course. It discusses that CSS NCII covers competencies for diagnosing and troubleshooting problems in PC systems, software, and restoring functionality. Taking this course prepares students to become computer service and repair technicians. The learning activity sheet includes tasks for students to discuss their insights into computer servicing and career opportunities, and how they will improve their skills. It also includes true/false questions testing understanding of concepts like the need for hardware and software maintenance, and roles of servicing technicians.

Uploaded by

yleno_me
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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COMPUTER SYSTEMS SERVICING

Name of Learner: _______________________________ Grade Level: _____________


Section (Track/Strand): ___________________________ Date: ____________________

LEARNING ACTIVITY SHEET #1


Introduction to Computer Systems Servicing NCII

 LEARNING COMPETENCIES:
* Explain basic concepts in computer systems servicing
* Discuss the relevance of the course
* Explore career opportunities in computer systems servicing

 INTRODUCTION:
Computer System Servicing (CSS NCII) is the upgraded version of what is then called Computer Hardware Servicing (CHS
NCII) qualification. This is an industry whose main line of business is to sell computer hardware systems and components, as well as
servicing in the installation of computer systems and networks. The Computer Systems Servicing National Certificate Level II (NC II)
Qualification consists of competencies that must have to allow making a diagnosis and troubleshooting problems in PC systems,
software, restoring parts, and making the system back to normal function. A person who has achieved this qualification is competent
to be a computer service and repair technician.

 Task 1: Answer the following questions:


1. What is your intuitive/insight in computer systems servicing?
2. What are the career opportunities you will get in taking CSS NCII?
3. How are you going to improve your skills to make you more competent?

 Task 2: (TRUE OR FALSE)


1. The hardware needs maintenance services to repair normal wear and tear and emergency services.
2. All data processing equipment will have some degree of failure.
3. Network infrastructures don’t need maintenance.
4. Software suffers “wear and tear.”
5. Repair calls tend to occurs only most frequently when the equipment item is approaching the end its useful life.
6. A person who has achieved Computer Systems Servicing National Certificate Level II Qualification is competent to be a
computer service technician or a computer repairman.
7. Correcting defects or “bugs” is one of the major and most immediate reasons to provide for hardware maintenance.
8. Upon the completion of this course, you are expected to: 1) install computer systems and networks; and 2) diagnose and
troubleshoot computer systems.
9. Software also needs maintenance.
10. Learners of hardware servicing are a crucial link in the emergency response process.

 EVALUATION:
1. What are the pros and the cons in taking up CSS NCII as a student of Magallanes National High School?

 REFERENCE/S FOR LEARNERS:


https://www.slideshare.net/MarvinBronoso1/css-l01-introduction-to-computer-system-servicing-ncii
https://www.scribd.com/presentation/381091947/Introduction-Computer-Systems-Servicing-Nc-II

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