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Inside Sales Script

The document is a script for a salesperson to follow up on emails sent to a client about a subject. It provides suggested responses the salesperson can use depending on whether the client received the emails, is interested in the subject, or has time for a 15-minute call to discuss it further. The goal is to set up an appointment with the client to introduce them to a specialist who can provide more details on how the subject can help the client.

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Pradeep
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© © All Rights Reserved
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Download as DOCX, PDF, TXT or read online on Scribd
410 views

Inside Sales Script

The document is a script for a salesperson to follow up on emails sent to a client about a subject. It provides suggested responses the salesperson can use depending on whether the client received the emails, is interested in the subject, or has time for a 15-minute call to discuss it further. The goal is to set up an appointment with the client to introduce them to a specialist who can provide more details on how the subject can help the client.

Uploaded by

Pradeep
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Sale person: Hi {First Name}, This is YOUR NAME from Company name and I quickly wanted to follow up on the

2 emails I recently
sent about Subject, did you get a chance to read them? (See responses below)

Who is this/Who is Company: About company

Yes, or Maybe: Great, I’m just doing a quick follow up call to see if we can set up a 15-minute time slot …. Subject. How does
sometime tomorrow morning or the day after in the afternoon?

If No: Oh, okay no problem. We are reaching out to current clients and offering. Would you be interested in Subject? Great I
need to set you up for a 15-minute call with one of our specialists. What works best tomorrow morning or the day after in the
afternoon?

No/Not Interested: I know you get a ton of emails and calls but we can show you how to save quite a bit on Subject so it would
not be a waste of your time. Can you spare 15 minutes tomorrow or the day after to speak to our specialist? You won’t be
disappointed. If still no: I understand it’s a busy time for you. Do you mind if I reach back in a couple of
weeks to see if that’s better?

I’m Busy: I understand and won’t take but a minute. Can you spare 15 minutes tomorrow or the day after to speak to our
optimization team on how we can show you how we can help you save 15%? You won’t be disappointed.

SET THE APPOINTMENT: Get Time, Day and Confirm Customer Name.

Sales person: Thanks for your time Darren. I will send an invite and introduce my cloud team on an email soon.

Have a Good Day

Bye

If Receptionist doesn’t connect the call:


What is this regarding? Oh, this is {First name} calling about the email I sent to {Client First Name} regarding his/her Azure.
He/she should be expecting my call. Can you put me through?

Can I take your information? I don’t necessarily have any information to give you this is to speak with {Client First Name} about
the Azure email. Can you put me through?

No client is not available: Okay can you tell me when he will be back in the office?

Worst case ask for his/her Voicemail and leave VM: Hi {First Name}, This is YOUR NAME from Hanu, and I quickly wanted to
follow up on the 2 emails I recently sent about Subject. You can reach me at (GIVE NUMBER) but I will also try you back in a
couple of days.

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