Asset Optimization with SAP Enterprise

Asset Management
Dean Fitt, Solution Manager, EAM
SAP Mining and Metals Forum. Darmstadt, Germany, 9 October 2014 Public
Evolution of Technology Changing Asset Management?

M2M Smart World Cyber-Physical Internet Social Mobile

Systems of Things and Cloud

Assets Machines Knowledge Access to

Self-regulation provide connected to Connected via shared in information
information the business one protocol communities everywhere

Smart products, assets, and human beings

in a hyper connected world

*Source: acatech POSITION Cyber-physical Systems

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Asset Management
ISO 55000 series influencing our processes

Value:
Assets exist to provide value to the organization and its
stakeholders
Alignment:
Transform organizational objectives into technical and
financial activities, decisions and tasks
Leadership:
Leadership and workplace culture are determinants of value
realization
Assurance:
Asset management enables the assets to fulfil their required
function

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SAP Enterprise Asset Management
Covering the complete asset lifecycle
Capital Portfolio Asset Visibility Asset Operations Environment,
and Project Management and Performance and Maintenance Health, and Safety
Maintenance
Asset Portfolio and Project
Operations
Management
Asset Performance Measurement Incident Management
Capital Portfolio Management Asset Planning and Scheduling

Asset Improvement
Capital Project Management Programs Operations and Maintenance EH&S Compliance
and Risk Management

Monitoring Capital Optimized Maintenance Maintenance

Investments and Plant Operations Parts and Services Emissions and
Provisioning Waste Management
Asset Information
Service Procurement Management
Management of Change
Asset Information
Creation Spare Parts Management Maintenance Safety
and Permit to Work
Asset Information
Mobile Asset Management
Governance
Mobile Asset
Management

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Asset Management
How can we meet the challenges?
Connect, analyze, Increase value,
predict, and act reduce consumption Simplify the complex

• Leverage real-world • Ensure asset data • Make information

data accuracy digestible
• Build models of asset • Collaborate with • Bring information on
behavior OEMs and service site
• Predict the future providers • Enable users to take
• Take appropriate action • Optimize performance decisive action
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 Asset Information

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SAP Enterprise Information Management Solutions
Run Assets Better with complete and accurate information
SAP Information Steward:
SAP Data Services: Monitor & govern data
Quality controls for asset quality to improve asset
information Before After
information
Data Quality
Management

SAP Document SAP Master Data

Presentment by OpenText: Data Master Data Governance:
Automate assembly & Integration Management
Enterprise-wide master
transmission of asset- GOVERN data control for assets,
related documents vendors materials, etc.

Content Content
SAP Information Lifecycle Distribution Management
SAP Extended ECM by
Management: OpenText:
Manage retention and Information Lifecycle Document control and
destruction asset information Management collaboration throughout
in SAP asset lifecycle

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 SAP Asset Data Quality Solution
Data Insight of Asset Master Data

The SAP Asset

Data Quality
rapid-
deployment
solution allows
customers the
ability to assess,
validate and
continuously
monitor the
quality of their
asset master
data.

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Examples of Asset Data Quality Rules

Maintenance Plans / Items

• Safety Critical Equipment (SCE) with Maintenance Plan Items
• Failed Records will indicate Safety Critical Equipment without Assignment to Maintenance
Plan Items

Bills of Material (BOM)

• Identify repair parts that are not on a BOM. Repair parts not on a BOM are considered
obsolete.
• Failed records: Repair parts with Inventory but not on a BOM

Technical Objects (Functional Locations / Equipment)

• Check that the Technical Object has been modified in the last 5 years
• Failed records are Technical Objects that have not been modified in the last 5 years

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Managing Master Data

Optional Central System for Master Data Processes Client

EIM Parts Systems
Portal / NetWeaver Business Client
ERP
SAP Master Data Governance
User Interfaces, Roles, Work Centers SRM

Workflows Financials Material

CRM
Staging Business Partner Other Objects
Information Steward
Validation EAM extension by Utopia EAM
Data Services Change Request, Governance Model, Search & DQ Adapters,
UI Framework, Analytics, Replication, Key / Value Mapping On Premise
Enterprise Search Apps

NetWeaver MDM SAP ERP 6.0 Cloud

Systems
SAP Information AS ABAP 7.3x
Management Suite 3rd Party

Integrate services for data cleansing, matching Tight integration into SAP Business Logic Client systems are integrated via various
& consolidation and leveraging standard AS ABAP channels (such as SOA, ALE, RFC, File)

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SAP Master Data Governance
Process flow archetype
External Providers
External Services

Master Data Governance

Re-Use existing business logic Collaboration
Integrate external services Adaptable Workflow
Data Enrichment, Duplicate Check Auditable Change Process

Central
maintenance of Maintain
Maintain Validate
Validate Approve
Approve Replicate
Replicate Automatic replication to non-
master data in SAP and SAP systems
staging area
3rd party systems

Adaptation /
5 Enrichment in local
Business Adapt systems 5
Suite
Adapt
systems

Business Processes
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Asset Information Network

Predictive Maintenance Asset Lifecycle Work Schedule Global Inventory

Manufacturer Specific Apps Service Providers / Dealers Benchmarking Parts Verification

Publish
Nameplate Info
Service Bulletin Receipt Subscribe
Maintenance Strategy Service Bulletin Processed
3D Parts # / BOM

Site-specific
Usage Information

Information
Service Bulletins & Revs
Failure Modes Installation Information
Recalls Failure / Incident Data
Safety Controls
Design Recommendations
Process Controls
Service Bulletin Risks & Controls
Designs & Drawings
Design Improvements
Measurement Documents
Sensor Definition
OEM Licensing
Telemetry

Op Instructions
Maint Instructions Operator
Safety Instructions Information Information
Product Training Provider Consumer
Network Network
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 Leveraging
operational
data

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The Technology Advantage
SAP Business Suite Powered by SAP HANA – Platform for Innovation

Role-Based Applications
New class of real time
applications

Real Time Analytics

Transactions and detailed
analytics together

Faster
Significant Performance
Advantage

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Real-Time Maintenance Plan Scheduling

Today With Suite on HANA

Increase
asset utilization and  Maintenance scheduling consumes a  Accelerated mass transaction IP30H
reduce unplanned asset great deal of time  Instant analysis on top of transactions
downtime

 Pre-selection of due plans speeds up

 Manual and error-prone process of pre- the process significantly
selection of maintenance plans
Maximize  Real-time analytics on all data including
asset availability  Potentially missing necessary objects machine sensor information
for maintenance calls
 Schedule all maintenance plans within a
specific timeframe
 Planning several times a day (instead of
Up-to-Date  High number of maintenance plans once a week) results in
scheduling information which need to be scheduled frequently up-to-date scheduling information in
on maintenance maintenance operations
operations  Faster response times leads to more
accurate maintenance scheduling

KPI improvements are high-level estimates, and will have to be validated for each customer situation
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SAP HANA Live in SAP ERP Enterprise Asset Management

Target Roles Analysis Report Areas

 Maintenance Manager/ Planner  Maintenance Orders, Maintenance Notifications,
Technical Objects

Business Questions Key Metrics

 Estimated Total Order Costs
 How much were the maintenance costs in the past in a specific plant?
 Estimated Maintenance Costs
 What are the estimated maintenance costs for a specific piece of equipment  Actual Maintenance Costs
at a specific plant?
 Number of Created Maintenance Notifications
 Which planner group had the highest maintenance costs?  Number of Created Maintenance Orders
 How many 'general maintenance activities' were carried out as a result by a  Number of Actual Maintenance Breakdowns
specific planner group?  Total repair time
 Which technical objects have the most breakdowns?  Time between repairs
 What kind of damages occurred for a specific piece of equipment?  No. of Maintenance Notification Damages/Causes /Activities
 Did some causes occur more often than others?  Acquisition Value …
 What were the most common damages for a specific piece of equipment? Dimensions
 What were the most common activities carried out for a specific damage?  Maintenance Plant
 How much was spent on pieces of equipment of a specific class (for  Maintenance Planner Group
example, pumps)?  Fiscal Year Period
 Value Category
 How much was spent on new pieces of equipment of a specific class (for
example, monitors) last year?  Plant Section
 Maintenance Planner Group Name
 How much were the actual maintenance costs compared to the planned
 Breakdown Date Year Month
maintenance costs for a specific order type ?
 Equipment, Functional Location
 Maintenance Notification Damages/Causes /Activities
 Maintenance Order Type

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Assets Providing Information - Data Sources

SCADA / HMI / PLC DCS Historians MES LIMS

Sample Manager

Unilab

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Predictive Maintenance and Service
What really matters
Design
Telemetry Data improvements
Sensor measurements
Geospatial data Machine health
Diagnostics monitoring
Events
Performance metrics
Battery status Early warnings
to prevent downtimes
Business Data
Sales contract
Warranty information SAP HANA Prioritize maintenance
Maintenance/ Service history and service activities
Customer profile
Dealer events
Cost and risk Optimized warranty
Third party data … and spare parts mgmt
Structured and unstructured
e.g. weather forecast
Benchmarking

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Predictive Maintenance and Service

SAP ESP and SAP HANA are available today to combine business with operational data:
 Generic analytic tools can TODAY already be used to find
SAP patterns and build models.
Analytic Analytic Partner
Business
tools apps apps  Algorithms are available from both the Predictive Analysis
Suite Library (PAL) and "R". Furthermore, a partnership has
Virtual data models and predictive algorithms recently been announced to include further analytics from
(R, PAL, SAS) SAS.

SAP HANA  Integration with maintenance and service management,

SAP IQ Hadoop
warranties, spare parts, and so on can be done today on
a customer-specific basis.
SAP Event Stream Processor
 Further out-of-the-box functionalities are planned, like:
 Machine health prediction to improve manufacturing quality,
SCADA service planning, and customer satisfaction.
IoT MES DCS
HMI/PLC
 Early identification of emerging issues to avoid unplanned
Tele- Onboard Data
LIMS downtime.
metry systems historians
 Prioritization of maintenance and service activities.

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SAP Vision: Delivering more than Island Solutions
Solution Stack based on SAP HANA IoT Edition

Industry
Solutions

Predictive Remote
Re-Usable Tracking &
Services
Maintenance and
tracing
Consumables …
Service Management

SAP HANA IoT Edition

Hot Cold

Connectivity Platforms (by Telco) 3rd Party Device Cloud

Communication Networks (by Telcos)

IoT Connector Devices

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 User Experience

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 NEW RENEW ENABLE
The SAP User Experience Strategy UX DESIGN SERVICES

New Applications Existing Applications

SAP

Usage/Reach
Top use
Fiori
scenarios
Core use
Renovation Specific customer
Enablement Toolsvalue
scenarios
use scenarios

NEW RENEW ENABLE

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Examples for Fiori in EAM NEW RENEW ENABLE
UX DESIGN SERVICES

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RENEW the most widely-used scenarios NEW RENEW ENABLE
Harmonize and simplify UIs for key roles UX DESIGN SERVICES

User Entry Point Applications & Content

Floorplan Manager
(WebDynpro ABAP)

SAP GUI &

Side Panels

SAP NetWeaver Business Client

SAP Enterprise Portal
SAPUI5
SAP Fiori Launchpad

…
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WebDynpro Options for EAM NEW RENEW ENABLE
WebDynpro for ABAP / Floorplan Manager UX DESIGN SERVICES

• EAM Roles for “Maintenance Worker” and “EAM Generic Functions” shipped with EHP 5 & 6

• Substantial Enhancements and Improvements shipped with EHP 7

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 NEW RENEW ENABLE
Asset Viewer - Technical Object Structure UX DESIGN SERVICES

Asset Viewer
Complete
overview of
asset
information on
one screen

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 NEW RENEW ENABLE
Maintenance Worker Role - Job List UX DESIGN SERVICES

Simple actions to display Job – Print

– Start Processing - Reassign
.

Hyperlink navigation to objects

Basic details for job shown below

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 NEW RENEW ENABLE
Information Center - Search UX DESIGN SERVICES

Search results returned

Add to Favorites

Hyperlink navigation to
object

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 NEW RENEW ENABLE
Side Panel UX DESIGN SERVICES

Contextual information
available in the side panel
e.g. dashboards, 2D/3D
visuals etc.

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 NEW RENEW ENABLE
Sidepanels and CHIPS Variations UX DESIGN SERVICES

Reports Application Details Visual Enterprise Integration Social Media Notes / Attachments

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User Interface Enhancements (SAP EAM) NEW RENEW ENABLE
List ATS Components (delivered via EhP7 SP05 on 18.07.2014) UX DESIGN SERVICES

All list components have been

switched to the new
list ATS component
technology within
the entire EAM application.
Benefits:
• Improved search
• Mass change
• Personalization of views
• Sorting and grouping
• Filtering
• Aggregation
• Export to / Import from Excel
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User Interface Enhancements (SAP EAM) NEW RENEW ENABLE
Quickviews (delivered via EhP7 SP05 on 18.07.2014) UX DESIGN SERVICES

 Quickviews available for

– Technical Objects
– Notifications
– Maintenance Orders
– Maintenance Plans
– Materials
– Long Texts
 Example here for Technical Object:
Shows an overview of the most
important information about the
technical object, such as:
– Object Type
– Status
– Location
– Room
– ….
 Available in:
– Technical Objects
– Notifications
– Maintenance Orders
– Task Lists
– Maintenance Plans

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Integrating Visual Enterprise
Assign Materials (Spare Parts) to Operation from 2/3D Catalog

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Integrating Visual Enterprise
Visual Job or Safety Instructions assigned to order operations

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Empowering maintenance technicians
To inspect, maintain, and repair assets

SAP Work Manager SAP Inventory Manager SAP Rounds Manager

Asset Management Material Management Condition Monitoring

 Complete work orders and capture all relevant
data  Speed receipt / back-order reporting  Take measurements and readings
 Access to asset location, repair history, work to-and-from shipping/receiving
 Historic standards and safe ranges
order details, materials needed  Perform physical and cycle counts
 Create notifications or work orders on the spot  Generate notifications
quickly
 Integration with GIS (ESRI) on-the-spot
 Integration with ERP CS  Check availability of materials while
 Trend readings, points and sequences
 Crew Management on-the-job
to avoid emergencies and outages
 Guided Workflow  Accept & distribute incoming
materials by purchase order

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SAP Work Manager 6.1

• Integration with GIS*

• Integration with SAP 3D
Visual Enterprise
• ERP Customer Service
• Crew management
• UX enhancements

* Open UI Integration seamlessly ties in

3rd party applications (ESRI)

Delivered on SAP Mobile Platform 3.0

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 SAP Work Manager 6.1 – Android & iOS & Windows

Work Order
Management
 Notifications
 Repair history
 Work order
details
 Materials needed
 Time & attendance confirmation
 Measurement docs and attachment support
 Linear Asset Management
 GIS and 3D Visual Enterprise integration
 Integration with inspection rounds
 SAP MRS integration

Above example screen shown on a Windows 8 rugged tablet.

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 SAP 3D Visual Enterprise Viewer – Android & iPad

3D Work
Instructions
 Assembly
 Installation
 Maintenance
 Repair / Service
 Training

Analytics

Integrated SDK

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Augmented Reality
SAP AR – Service Technician
Companion Application to SAP Work Manager
 Link to the SAP Work Manager mobile app through a simple QR-Code scan
Visual Enterprise 3D model visualization and animation
SAP 3D Visual Enterprise steps browsing
Equipment notes
Remote expert calling
Hands-free application
 All the application steps can be completed without gestures or touch events Video
 Required inputs are managed through voice recognition

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Maintenance Inspections with Drones

 Showcase to extend the SAP Service Scenario based on the SAP HANA IoT Platform
 Support the interactive visual inspections of assets and plants
 Leveraging state of the art technologies
 Sensors
 Object Recognition
 Face Recognition
 GPS
 Drone steered with smart glasses

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SAP Enterprise Asset Management
Key Points to Take Home

Master Data Integration

Connecting to the Asset

UX

Collaboration
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SAP Enterprise Asset Management
Information sources
Information sources
http://www.sap.com/eam
http://service.sap.com/roadmap
http://www.sap.com/solutionexplorer
www.twitter.com/EAMatSAP
http://scn.sap.com/community/eam
https://apps.support.sap.com/innovati
on-discovery

http://service.sap.com/innovation-discovery

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 Thank you!

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