BroadSoft bSecure:

Carrier-Class Security
and Reliability

Our Commitment to
Eliminating Your
Security Concerns
 Businesses Have Varying Cloud-Based Security Needs

Companies of all sizes rank security as their number one concern—especially when it comes to
cloud communications. In addition to the loss of revenue, breaches in online security can cost
companies their reputation and erode customer trust.

Top 10 Security Concerns

Application Vulnerabilities 72%

Malware 71%

Configuration mistakes/oversights 65%

Mobile Devices 60%

Hackers 59%

Faulty network/system configuration 59%

Internal employees 54%

Cloud-based services 49%

Cyber terrorism 48%

Trusted third-parties 42%

*Source: FrostSullivan-(ISC)² Global Information Security Workforce Study2015

Some organizations
Others will want to be able to
Frost & Sullivan survey shows implement security that
have an expert configure the
49% of users were concerned does not interfere with ease
system to the highest possible
about cloud-based services of setup and day-to-day
level of security
management
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BroadSoft is Trusted by
Millions of Businesses WorldWide

BroadSoft is the brand delivered by over 600 service providers and trusted by millions of enterprise users worldwide.

The Powered by BroadSoft brand identifies our service provider partners as market leaders with proven expertise
delivering secure, reliable and measurable business impact to enterprise customers.

600+
Service Over 40%
15M Providers Installed Base
Business Users
Market Share

#1 3x nearest
competitor

25 of top 30
80+ 24/7 Service Providers
Global by revenue
countries
Service

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BroadSoft Business—Our Proven Portfolio

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Our Commitment to Your Cloud-Based Security

bSecure is our commitment to use secure business

practices in every phase of the business, from
software design and development practices, through
deployment and customer support, to ensure that we
offer carrier-class security and reliability in all our
solutions.
Whether you want ease of set-up and management
over your own security or experts to configure the
system for you with the highest level of security,
BroadSoft is the right choice for eliminating your
security concerns by providing best-in-class:

● Availability ● Best Practices

● Software Integrity ● Support
● Compliance

The cloud business model provides huge market incentives for cloud service providers to place a higher
priority on security than is typical for end-user organization. - Gartner – August 2016

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Calm in the Middle of Unpredictability

Availability is the ability of our core systems to run and provide services even when under attack. There
are many things that can impact the availability of a system, and we cannot predict the unpredictable.
Our solutions are designed to keep running even in the face of an unprecedented attack.

Highly Available Service

“The hot
Geographically Graceful
Clustered upgrade”
distributed failover to
Server for applying
servers backups
patches

BroadSoft recommended configuration

delivers five nines availability 99.999%

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Strong Enough to Keep the Bad Guys Out

Software Integrity is software that is built with inherent resiliency to attacks. Each area of BroadSoft’s
software has its own security options allowing administrators to provide appropriate levels of security in
each application to keep the “bad guys” out. Whether you are a private company or a federal agency, our
software meets or exceeds industry security standards, giving you and your customers peace of mind.

BroadSoft Security Benchmarking

Hardening Security
scripts for controls for More then 600
secure robust configuration
benchmarking security settings

BroadSoft’s development process ensures

highest level of software integrity

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Compliant with Industry Benchmarks

Compliance means assurance that security is implemented correctly by security experts. Most vendors
will say that they have industry-leading security capabilities. But, BroadSoft has the compliance
certifications to back up our claims. We have invested considerable resources to ensure our customers
benefit from our continued commitment to industry best practices and benchmarks.

Certifications

TL9000 ISO 27001 FedRAMP

BroadSoft is compliant with important

industry security certifications

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Scalable and Multi-Tenant for Any Size Customer

As a true multi-tenant platform, BroadSoft

Business is ready to scale to the business
needs of any size customer. From micro-
business to multi-national, large enterprise,
the features and flexibility you need to drive
performance are available and affordable.

● A single system can support many dozens

or hundreds of subscribing organizations
● Each user of the system gets full benefit
of the high availability architecture
● No additional system administrator
effort required

BroadSoft’s best practices ensure the data is

confidential and the software is manageable

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Follow the Sun Approach to Ensuring Your Security

Our approach to support includes trouble shooting tools and expert help from the BroadSoft
engineering team when needed. Security is a complex area. Ensuring that your software is secure and
capable of handling attacks can be tough and daunting at times and requires a high level of expert
support. BroadSoft has you covered.

24/7 Round the Clock Support

Technical Tools for

Assistance Troubleshooting Training
centers

Industry leading support to

monitor outrages and uptime

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Want to Learn More?

BroadSoft Business offers business customers

the low-risk option for securing the most
advanced suite of unified communications,
team collaboration, and contact center
applications available and delivered from
the cloud, through one integrated
application suite.

If you’re interested in learning

more about any of our BroadSoft
Business solutions and how
we can help you grow your
business, please contact your
BroadSoft representative or
follow the link below to
arrange for a consultation.

Get Your Consultation Appointment Today!

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