End-user enrollment

guidelines
Epiroc Intune platform

End-user Intune enrollment

guidelines - Android
Contents
What Intune is, and why you need to download it ............................... 2
Step 1: Un-enroll from Airwatch .......................................................... 2
Step 2: Quick guide on how to enroll your Android device .................. 3
How to access your email and other business data ............................ 5
How do I find my contacts in the Outlook app? ................................... 5
Detailed step-by-step guide ................................................................. 6
How to enroll your Android device in Intune ..................................................................................... 6
How to access your email and other business data ........................................................................ 16
How do I find my contacts in the Outlook app?............................................................................... 19

For further questions ......................................................................... 20

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What Intune is, and why you need to download it

To access your work files and data through your mobile device, you have to according to our mobile
device policy use a Mobile Device Management application - Intune. Through the application, Epiroc
IT can assist you with the management, support and security of your mobile device and its content,
while giving you the freedom to use your corporate or private device to get your work done.
Please ensure that your device is compliant according to The Epiroc Way Mobile Device policy: Link
to SharePoint and our Smartphone policy: Link to SharePoint.

Step 1: Un-enroll from Airwatch

If your device doesn’t have Airwatch installed or is a new device to be setup for the first time, please
skip this step and proceed to Step 2.
It’s not possible to use Airwatch and Intune on the same device, please ensure that you first un-enroll
Airwatch before continuing with this guide or you will not be able to enroll using Intune.
Android/Google: link to SharePoint

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Step 2: Quick guide on how to enroll your Android device

These enrollment steps are for Samsung Knox Android devices and "native” (non-Samsung Knox)
Android devices. If you get an error while trying to enroll your device in Intune, please contact Service
Desk IT Support [email protected].
Before or after enrolling, you may be asked to choose a category that best describes how you use
your device. This information may be used to help determine what apps you have access to. Click
here to find a more detailed guide of the following steps, including images.
1. Install the free Microsoft Intune Company Portal app on your device from Google Play
2. Open the Microsoft Intune Company Portal app.
3. On the Company Portal Welcome screen, tap Sign in, and then sign in with your work
email account:
Username: [email protected] or [email protected]
Password: your Email password is the same as your AD/Windows password
4. Enter your company email information.
5. On the Epiroc Access Setup page, tap Continue.
6. Read the Terms of Use, when ready tap Accept.
7. Depending on your device, the permission prompts and requirements will vary. Tap
Continue.
8. See the list of what your IT administrator can and can’t see on your enrolled device, and
tap Continue.
9. Depending on your device, the permission prompts and requirements will vary. Tap
Continue.
10. You may see either or both of the following messages:
a. If you see the message, Allow Company Portal to access your contacts?, tap
Allow. It is safe to tap Allow, because Microsoft never accesses your contacts!
Google controls the message text, so Microsoft cannot change it. When you allow
access, it only allows the Company Portal app to access data logs to help troubleshoot
issues with your device.
b. If you see the message, Allow Company Portal to make and manage phone calls?,
tap Allow. It is safe to tap Allow, because Microsoft never makes or manages your
phone calls! Google controls the message text, so Microsoft cannot change it. When
you allow access, it only allows the Company Portal app to see your phone number
and an ID called an IMEI.
If you tap Decline, the messages will appear again the next time you sign in to the
Company Portal app.
11. Review some of the things that you might see depending on your device. When you finish
reading, tap Enroll or Next.
12. On the Activate device administrator screen, tap Activate.

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13. Follow the prompts to enter a PIN or password. If you already set up a PIN or password on
this device, you won't see this screen or be required to enter a new PIN or password.
14. Follow the instructions below that match the type of device you’re using (native Android or
Samsung Knox). If you don’t have a Samsung Knox device, follow the instructions for
native Android. To determine if you have a Samsung Knox device, go to Settings > About
phone. If you don't see the word "Knox" listed there, you have a native Android device.
a. Native (non-Samsung Knox) device: On the Name the certificate screen, tap Ok to
accept the default certificate.
b. Samsung Knox device: check the box I have read and agree to all the terms and
conditions above, tap Confirm to proceed.
15. You will now see the message Registering your device on your screen as Intune enrolls
your device.
16. Select the type of Device you are enrolling. Tap Done.
17. Tap Done.
Your device is now enrolled in Intune, and you are taken back to the Company Portal app.
Note that it might take up to 60 minutes for the email, contacts and calendar to appear in the
Outlook App, you might also get a message that your account has been blocked by AirWatch –
Please disregard this message.

If you get an error while trying to enroll your device in Intune, please contact Service Desk IT Support
[email protected].

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How to access your email and other business data

In Microsoft Intune Company Portal App, you can see applications provided by Epiroc.
To be able to access your email, contacts and calendar you have to use the Outlook App – this
means that it’s not possible to use the native mail-, contacts- and calendar applications with Intune.
Follow these steps to install it:
1. Click View to view all the applications available. Install the Outlook App. (You can install
the Outlook app provided in the Company Portal or the Google Play Store).
2. Enter you Epiroc email account using same credentials as you did in Company Portal, tap
Continue. You also will have the option to add additional email accounts.
3. Read about Outlook App features or skip this by tap Skip.

Excel/PowerPoint/Word/Outlook and other Apps are secured - To keep your data safe.
The copying of business related data to other unsecure applications or storage is prohibited by policy.
A pop-up message will appear if you for example try to open an attachment using a non-approved
application.

How do I find my contacts in the Outlook app?

1. Click the magnifier glass in the Outlook app.
2. To search for a colleague in the Global Address list, enter the name in the Search field.
3. To find your personal Outlook contacts, click Contacts.

Calendar view options in the Outlook App

1. Tap the icon in upper right corner in the calendar view
2. From menu choose which view you want to use:
a. Agenda view will show you the agenda of the day, here you can also see the whole
month by swiping down.
b. Day show the whole day
c. 3-day shows the 3 upcoming days (Note that there is no weekly view)

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Detailed step-by-step guide

How to enroll your Android device in Intune
1. Install the free Microsoft Intune Company Portal app on your device from the Google Play.
2. Open the Microsoft Intune Company Portal app.
3. On the Company Portal Welcome screen, tap Sign in, and then sign in with your work
account.

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4. Enter your company email and 5. On the Epiroc Access Setup page,
enter your AD/Windows password. tap CONTINUE.
(If you have MFA activated you
might be promted to verify your
login.)

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6. Read the Terms of Use, when 7. Depending on your device, the

ready tap Accept. permission prompts and
requirements will vary. Tap
Continue.

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8. See the list of what your IT 9. Depending on your device, the

administrator can and can’t see on permission prompts and
your enrolled device, and tap requirements will vary. Tap
Continue. Continue.

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10. You may see either or both of the following messages:

• If you see the message, Allow Company Portal to access your contacts?, tap Allow. It is
safe to tap Allow, because Microsoft never accesses your contacts! Google controls the
message text, so Microsoft cannot change it. When you allow access, it only allows the
Company Portal app to access data logs to help troubleshoot issues with your device.

• If you see the message, Allow Company Portal to make and manage phone calls?, tap
Allow. It is safe to tap Allow, because Microsoft never makes or manages your phone
calls! Google controls the message text, so Microsoft cannot change it. When you allow
access, it only allows the Company Portal app to see your phone number and an ID called an
IMEI.
If you tap Decline, the messages will appear again the next time you sign in to the Company
Portal app.

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11. Review some of the things that you 12. On the Activate device
might see depending on your administrator screen, tap
device. When you finish reading, Activate.
tap Enroll or Next.

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13. Follow the prompts to enter a PIN

or password. If you already set up a
PIN or password on this device, you
won't see this screen or be required
to enter a new PIN or password.

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14. Follow the instructions below that match the type of device you’re using (native Android or
Samsung Knox). If you don’t have a Samsung Knox device, follow the instructions for
native Android. To determine if you have a Samsung Knox device, go to Settings > About
phone. If you don't see the word "Knox" listed there, you have a native Android device.

• Native (non-Samsung Knox) device: On the Name the certificate screen, tap Ok to
accept the default certificate.
• Samsung Knox device:

Native Android device Samsung Knox device

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15. You’ll see the following message 16. Select the type of Device you are
appear on your screen as Intune enrolling. Tap Done.
enrolls your device.

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17. Tap Done.

18. Your device is now enrolled in Intune, and you are taken back to the Company Portal app.

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How to access your email and other business data
In Microsoft Intune Company Portal App, you can see applications provided by Epiroc.
To be able to access your email, contacts and calendar you have to use the Outlook App – this
means that it’s not possible to use the native mail-, contacts- and calendar applications with
Intune.
Follow these steps to install it:
1. Click View to view all the applications available. Install the Outlook App. (You can
install the Outlook app provided in the Company Portal or Apple App Store).

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2. Enter you Epiroc email account using same credentials as you did in Company
Portal, tap Continue. You also will have the option to add additional email accounts.

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3. Read about Outlook App features or skip this by tap Skip.

Excel/PowerPoint/Word/Outlook and other Apps are secured - To keep your data safe.
The copying of business related data to other unsecure applications or storage is prohibited by
policy. A pop-up message will appear if you for example try to open an attachment using a non-
approved application.

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enrolment guidelines
Epiroc Intune platform
How do I find my contacts in the Outlook app?
4. Click the magnifier glass in the Outlook app.
5. To search for a colleague in the Global Address list, enter the name in the Search
field.
6. To find your personal Outlook contacts, click Contacts.

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Calendar view options in the Outlook App
3. Tap the icon in upper right corner in the calendar view
4. From menu choose which view you want to use:
a. Agenda view will show you the agenda of the day, here you can also see the
whole month by swiping down.
b. Day show the whole day
c. 3-day shows the 3 upcoming days (Note that there is no weekly view)

For further questions & Quick tips

Can be found in section 5 on SharePoint, 1st level guidelines and common questions

You can also find some quick tips on this Microsoft site about the Outlook App.

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