Guide EN
Guide EN
User’s Guide
DellTM 2355dn Laser MFP User’s Guide
Click the links to the left for information on the features, options, and operation of your printer.
For information on other documentation included with your printer, see "Finding Information".
To order replacement toner cartridges or supplies from Dell:
1 Double-click the Dell 2355dn Laser MFP Toner Reorder icon on your desktop.
OR
2 Visit Dell's website, or order Dell printer supplies by phone.
http://www.dell.com/supplies
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your
purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies
by country and product, and some services may not be available in your area. To contact Dell for
sales, technical support, or customer service issues:
1 Visit www.support.dell.com.
2 Verify your country or region in the Choose A Country/Region drop-down menu at the
bottom of the page.
3 Click Contact Us on the left side of the page.
4 Select the appropriate service or support link based on your need.
5 Choose the method of contacting Dell that is convenient for you.
1
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
____________________
Information in this document is subject to change without notice.
2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell
Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex,
Latitude, PowerEdge, PowerVault, PowerApp, Dell OpenManage and the YOURS IS HERE logo
are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel
Corporation in the U.S. and other countries; Microsoft, Windows, Windows Server, MS-DOS ,
Windows Vista, and Windows 7 are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
Google Cloud Print is a trademark of Google Inc.
Google, Picasa, Google Docs, Android and Gmail are either registered trademarks or trademarks
of Google Inc.
____________________
2
Finding Information
What Are You Looking For? Find It Here
Front 1
2
Operator Panel Operator Panel Operator Panel
Front 3
Front
4
5 13 14
11
12 Front 6
7 1. LCD: Display.
8 1. LCD: Display.
2. Status LED: Shows the status of your machine. 2. Status LED: Shows the status of your machine.
3. Job Status button: Shows the jobs. 3. Job Status button: Shows the jobs.
4. M/C Setup button: Leads you to the machine setup and advanced settings.
9 4. M/C Setup button: Leads you to the machine setup and advanced settings.
1 15 5 Start button: Initiate operation. 5 Start button: Initiate operation.
6. Cancel button: Cancel displayed operation. 6. Cancel button: Cancel displayed operation.
10
1. LCD: Display.
1. DADF 1. DADF 1. DADF 2. Status LED: Shows the status of your machine.
2. Document width guides 2. Document width guides 2. Document width guides 3. Job Status button: Shows the jobs.
3. Document input tray 3. Document input tray 3. Document input tray 4. M/C Setup button: Leads you to the machine setup and advanced settings.
4. Document output tray 4. Document output tray 4. Document output tray 5 Start button: Initiate operation.
5. Operator panel 5. Operator panel 5. Operator panel 6. Cancel button: Cancel displayed operation.
6. Output tray (face down) 6. Output tray (face down) 6. Output tray (face down)
7. MPF (Multi purpose feeder) 7. MPF (Multi purpose feeder) 7. MPF (Multi purpose feeder)
8. Front cover 8. Front cover 8. Front cover
9. Tray 1 9. Tray 1 9. Tray 1
10. Optional tray 2 10. Optional tray 2 10. Optional tray 2
11. USB memory port 11. USB memory port 11. USB memory port
12. Paper output extension 12. Paper output extension 12. Paper output extension
13. Document glass 13. Document glass 13. Document glass
14. Toner cartridge 14. Toner cartridge 14. Toner cartridge
Touch Screen
15. Express ervice code 15. Express ervice code 15. Express ervice code
Touch Screen Touch Screen
Back
1.Copy: Enters the copy menu. 8. : Return to the upper menu.
2. Fax: Enters the fax menu. 9. : Scroll through available options.
11 3. Scan: Enters the scan menu. 10. : Start a job.
Back 1 4. Setup: Enters the advanced settings.
5. None: You can set the option which is frequently uses on
Back main screen. Also you can change shortcut name as well.
10 6. : Shows the main screen.
7. : Enters the LCD brightness, the USB memory,
language, and job status.
9 7 2 12
1.Copy: Enters the copy menu. 8. : Return to the upper menu.
3 2. Fax: Enters the fax menu. 9. : Scroll through available options.
4 3. Scan: Enters the scan menu. 10. : Start a job.
5 4. Setup: Enters the advanced settings.
5. None: You can set the option which is frequently uses on
main screen. Also you can change shortcut name as well.
6. : Shows the main screen.
8 6
7. : Enters the LCD brightness, the USB memory,
language, and job status.
1. USB port 1. USB port 1. USB port
2. Locking slot 2. Locking slot 2. Locking slot
3. Network port 3. Network port 3. Network port
4. Optional tray 2 cable 4. Optional tray 2 cable 4. Optional tray 2 cable 1.Copy: Enters the copy menu. 8. : Return to the upper menu.
connector connector connector 2. Fax: Enters the fax menu. 9. : Scroll through available options.
5. Telephone line socket (Line) 5. Telephone line socket (Line) 5. Telephone line socket (Line) 3. Scan: Enters the scan menu. 10. : Start a job.
6. Extension telephone socket (EXT) 6. Extension telephone socket (EXT) 6. Extension telephone socket (EXT)
4. Setup: Enters the advanced settings.
7. Rear door 7. Rear door 7. Rear door
5. None: You can set the option which is frequently uses on
8. Power receptacle 8. Power receptacle 8. Power receptacle
9. Power switch 9. Power switch 9. Power switch main screen. Also you can change shortcut name as well.
10. Express ervice code 10. Express ervice code 10. Express ervice code 6. : Shows the main screen.
11. Optional memory 11. Optional memory 11. Optional memory 7. : Enters the LCD brightness, the USB memory,
12. Optional wireless card 12. Optional wireless card 12. Optional wireless card language, and job status.
3
What Are You Looking For? Find It Here
4
Contents
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Internal Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Printing the PCL Font list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Printing the PS3 Font list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Making Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Connecting the Telephone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Connecting the Printer Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5
Printing the Printer setting and Op-panel Menu setting . . . . . . . . . . . . . . . . . . . 43
Printing the Printer setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Printing the Op-panel Menu setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Selecting Country . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Software Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
6
Network Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Installing Dell Software for Network Printing . . . . . . . . . . . . . . . . . . . . . . 64
Uninstalling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Paper Handling
Print Media Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Card Stock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
7
Setting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Printing
Printing a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
8
Using Watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Using an Existing Watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Creating a Watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Editing a Watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Deleting a Watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Copying
Loading Paper for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
9
Changing the Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Scanning
Scanning Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
10
Setting up the Email Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Networking
About Sharing the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Locally-shared Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Wired Network-connected Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Printing Across a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Faxing
Setting the Printer ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
11
Setting the Time and Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
12
Sending a Delayed Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Sending a Priority Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Adding Documents to a Scheduled Fax . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Canceling a Scheduled Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Fax Forward to E-mail addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Macintosh
Installing Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Install the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
UnInstall the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Install the Scan driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
UnInstall the scan driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Printing a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Changing Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Printing Multiple Pages on One Sheet of Paper . . . . . . . . . . . . . . . . . . . . 235
Duplex Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Linux
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
13
Using the Unified Driver Configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Printers Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Scanners Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
MFP Ports Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Maintenance
Clearing the printer NVRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Troubleshooting
Clearing Jams in the DADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
14
Paper Feed Jam (tray 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Paper Feed Jam (optional tray 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
MPF Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Fuser Area Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Paper Exit Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Duplex Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Tips for Avoiding Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Installing Accessories
Precautions When Installing Printer Accessories . . . . . . . . . . . . . . . . . . . . . . . 322
Specifications
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
15
Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Guidelines for Using Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Paper Output Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
Printer and Paper Storage Environment . . . . . . . . . . . . . . . . . . . . . . . . . . 339
16
Unpacking Your Printer
1 Select a location for your printer.
CAUTION: The printer requires at least two people to lift it safely.
• Leave enough room to open the printer tray, covers, doors, and options. It is also important
to allow enough space around the printer for proper ventilation.
• Provide the proper environment:
• A firm, level surface.
• Away from the direct airflow of air conditioners, heaters, or ventilators.
• Away from sunlight, extreme humidity, or high fluctuations in temperature.
• A clean, dry, and dust free lowcation.
• Select a level, stable place with adequate space for air circulation. See "Setting up the
hardware".
• Do not set the machine close to the edge of your desk or table.
NOTE: Leave the printer in the box until you are ready to install it.
2 In addition to the Dell 2355dn Laser MFP, ensure that you have the following items in the
box. If there is a missing item, contact Dell:
Front 1
2
Operator Panel Operator Panel Operator Panel
Front 3
Front
4
5 13 14
11
12 Front 6
7 1. LCD: Display.
8 1. LCD: Display.
2. Status LED: Shows the status of your machine. 2. Status LED: Shows the status of your machine.
3. Job Status button: Shows the jobs. 3. Job Status button: Shows the jobs.
4. M/C Setup button: Leads you to the machine setup and advanced settings.
9 4. M/C Setup button: Leads you to the machine setup and advanced settings.
1 15 5 Start button: Initiate operation. 5 Start button: Initiate operation.
6. Cancel button: Cancel displayed operation. 6. Cancel button: Cancel displayed operation.
10
1. LCD: Display.
1. DADF 1. DADF 1. DADF 2. Status LED: Shows the status of your machine.
2. Document width guides 2. Document width guides 2. Document width guides 3. Job Status button: Shows the jobs.
3. Document input tray 3. Document input tray 3. Document input tray 4. M/C Setup button: Leads you to the machine setup and advanced settings.
4. Document output tray 4. Document output tray 4. Document output tray 5 Start button: Initiate operation.
5. Operator panel 5. Operator panel 5. Operator panel 6. Cancel button: Cancel displayed operation.
6. Output tray (face down) 6. Output tray (face down) 6. Output tray (face down)
7. MPF (Multi purpose feeder) 7. MPF (Multi purpose feeder) 7. MPF (Multi purpose feeder)
8. Front cover 8. Front cover 8. Front cover
9. Tray 1 9. Tray 1 9. Tray 1
10. Optional tray 2 10. Optional tray 2 10. Optional tray 2
11. USB memory port 11. USB memory port 11. USB memory port
12. Paper output extension 12. Paper output extension 12. Paper output extension
13. Document glass 13. Document glass 13. Document glass
14. Toner cartridge 14. Toner cartridge 14. Toner cartridge
Touch Screen
15. Express ervice code 15. Express ervice code 15. Express ervice code
Touch Screen Touch Screen
Back
1.Copy: Enters the copy menu. 8. : Return to the upper menu.
2. Fax: Enters the fax menu. 9. : Scroll through available options.
11 3. Scan: Enters the scan menu. 10. : Start a job.
Back 1 4. Setup: Enters the advanced settings.
5. None: You can set the option which is frequently uses on
Back main screen. Also you can change shortcut name as well.
10 6. : Shows the main screen.
7. : Enters the LCD brightness, the USB memory,
language, and job status.
9 7 2 12
1.Copy: Enters the copy menu. 8. : Return to the upper menu.
3 2. Fax: Enters the fax menu. 9. : Scroll through available options.
4 3. Scan: Enters the scan menu. 10. : Start a job.
5 4. Setup: Enters the advanced settings.
5. None: You can set the option which is frequently uses on
main screen. Also you can change shortcut name as well.
6. : Shows the main screen.
8 6
7. : Enters the LCD brightness, the USB memory,
language, and job status.
1. USB port 1. USB port 1. USB port
2. Locking slot 2. Locking slot 2. Locking slot
3. Network port 3. Network port 3. Network port
4. Optional tray 2 cable 4. Optional tray 2 cable 4. Optional tray 2 cable 1.Copy: Enters the copy menu. 8. : Return to the upper menu.
connector connector connector 2. Fax: Enters the fax menu. 9. : Scroll through available options.
5. Telephone line socket (Line) 5. Telephone line socket (Line) 5. Telephone line socket (Line) 3. Scan: Enters the scan menu. 10. : Start a job.
6. Extension telephone socket (EXT) 6. Extension telephone socket (EXT) 6. Extension telephone socket (EXT)
4. Setup: Enters the advanced settings.
7. Rear door 7. Rear door 7. Rear door
5. None: You can set the option which is frequently uses on
8. Power receptacle 8. Power receptacle 8. Power receptacle
9. Power switch 9. Power switch 9. Power switch main screen. Also you can change shortcut name as well.
10. Express ervice code 10. Express ervice code 10. Express ervice code 6. : Shows the main screen.
11. Optional memory 11. Optional memory 11. Optional memory 7. : Enters the LCD brightness, the USB memory,
12. Optional wireless card 12. Optional wireless card 12. Optional wireless card language, and job status.
17
a The appearance of the power cord and the telephone line cord may differ according to your country’s
specifications.
b The Software and Documentation CD contains Dell printer drivers, Scan drivers, Printer Settings Utility,
Set IP, Macintosh driver, Linux driver, Dell Toner Management System, SmarThru Office and a User’s
Guide.
c Quick Reference Guide may not be provided with your product depending on your country.
NOTE: Use the telephone line cord supplied with your printer. If you choose to use a different
cord, use an AWG #26 or lower gauge cord that is not more than 250 cm (98 inches) in length.
NOTE: The power cord must be plugged into a grounded power socket.
3 Save the carton and packing material in case the printer needs to be repacked.
4 Remove the packing tape from the front, back, and sides of the printer.
5 Remove the label completely from the scanner module by gently pulling it. The scan unlock
switch should move forward to the unlock position as the label is pulled out.
18
NOTE: To confirm the scanner is unlocked, open the scanner cover and ensure that the blue
latch is in the unlocked ( ) position. If the latch is not in the unlocked position, reach under
the operator panel and pull it forward. If the scan switch is locked, you cannot copy or scan.
NOTE: When you are moving the printer or do not intend to use it for a long period of time,
move the switch BACKWARD to the lock position, as shown.
To scan or copy a document, the switch must be unlocked.
19
About Your Printer
These are the main components of your printer. The following illustrations show the standard Dell
2355dn Laser MFP and an optional tray 2 attached:
Front View
MPF (multi
purpose feeder)
tray 1
(250-sheet paper feeder)
optional tray 2
(250-sheet paper feeder) toner cartridge
front cover
20
Rear View
USB port
rear door
(open for face
up output)
power switch
locking unit slotb
network port
optional tray 2
cable connector
telephone line
socket (Line)
power receptacle
control board cover
optional tray 2 cable extension telephone socket (EXT)a
a If
you want to connect the extension phone or
answering machine, see "Making Connections".
b You can purchase a cable lock that completely prevents
21
Operator Panel Button Functions
Status LED Fax keys Function keys Common keys
Common Keys
Press: To:
Stop an operation at any time, or return to main menu.
Start a job.
Function Keys
Press: To:
Deletes characters in the edit area.
You can copy both sides of an ID Card, such as a driver’s license, to a single side of
paper.
Gives detailed information about machine’s info., reports, troubleshooting guide, and
quick reference guide.
22
Fax Keys
Press: To:
Dial/Enter number.
Status Description
Off • The machine is off-line.
• The machine is in power save mode. When data is received, or any button is
pressed, it switches to on-line automatically.
Green Blinking The machine is warming up or ready to receive the data.
On The machine is on-line and can be used.
Orange Blinking • A minor error has occurred and the machine is waiting for the error to be
cleared. Check the display message. When the problem is cleared, the
machine resumes.
• The toner cartridge is low. Order a new toner cartridge. You can temporarily
improve print quality by redistributing the toner.
• The toner cartridge is totally empty. Remove the old toner cartridge and
install a new one.
• A paper jam has occurred.
• There is no paper in the tray. Load paper in the tray.
• The machine has stopped due to a major error. Check the display message.
23
Introducing the Home Screen
Touchscreen
The home screen on the control panel allows user-friendly operation of the machine. Once you
press the home icon ( ) on the screen, it shows the home screen.
24
• : Return to the upper menu.
• : Deletes all characters in the input area.
• : Moves the cursor between characters in the input area.
• : Deletes the character on the left side of the cursor.
• : Saves and closes input result.
• : Enters a blank between characters. Also, you can insert a pause in the fax number. A
“,” appears on the display.
• : Toggles between lowercase keys and uppercase keys or vice versa.
• : Switches from the alphanumeric keyboard to the numbers or special symbols keyboard.
25
Using Shortcut Menu
You can set the option which is frequently used on home screen.
26
Internal Fonts
The Dell 2355dn Laser MFP Laser printer supports the PCL and PS fonts.
If you want to see the PCL and PS font list, follow these steps:
27
Setting up the hardware
This section shows the steps to set up the hardware which is explained in the Placemat. Make sure
you read the Placemat and complete the following steps:
1 Select a stable location.
Select a level, stable place with adequate space for air circulation. Allow extra space to open
covers and trays.
The area should be well-ventilated and away from direct sunlight or sources of heat, cold,
and humidity. Do not set the machine close to the edge of your desk or table.
(3.9 inches)
100 mm
200 mm 200 mm
(7.8 inches) (7.8 inches)
485 mm (19 inches)
Place the machine on a flat, stable surface so that there is no incline greater than 2 mm (0.08
inch). Otherwise, printing quality may be affected.
28
4 Install the print cartridge.
5 Load paper. See "Loading Paper".
6 Make sure that all the cables are connected to the printer.
7 Turn the printer on.
NOTE: When you move the printer, do not tilt or turn it upside down. Otherwise, the inside of the
printer may be contaminated by toner, which can cause damage to the printer or result in bad printing
quality.
CAUTION: To prevent damage, do not expose the toner cartridge to light for more than a few
minutes.
CAUTION: Do not touch the green underside of the toner cartridge. Use the handle on the
cartridge to avoid touching this area.
2 Remove the toner cartridge from its bag and thoroughly shake the cartridge from
side-to-side to distribute the toner evenly inside the cartridge.
29
NOTE: If toner comes into contact with your clothing, wipe the toner off with a dry cloth and
wash your clothing in cold water. Hot water sets toner into fabric.
3 Holding the toner cartridge by the handle, slide it into the printer until it locks firmly into
place.
30
Loading Paper
Load up to 250 sheets of plain paper (75 g/m2, 20lb) in the paper tray.
NOTE: Set the paper type and size after loading paper into the paper tray. See "Setting the Paper
Type" and "Setting the Paper Size" for the paper used in copying and faxing, or "Paper Tab" for
computer printing.
Load the paper:
1 Pull the paper tray out of the printer.
2 If you load paper that is longer than a standard (Letter or A4) size, such as Legal paper, press
and unlatch the guide lock, and then slide the paper length guide out completely to extend
the paper tray to its full length.
31
3 Slide in the paper length guide until it rests against the end of the paper stack.
For paper smaller than Letter size, adjust the rear paper length guide so that it lightly
touches the paper stack.
4 Pinch the paper width guide, and move it towards the stack of paper until it touches the side
of the stack.
5 Flex the sheets back and forth to loosen them, and then fan them out. Do not fold or crease
the print media. Align the edges on a level surface.
32
6 Insert the paper stack into the paper tray with the side to be printed on facing down.
7 Do not exceed the maximum stack height indicated by the paper limit marks on both the
inside walls of the tray.
33
8 Slide the paper tray back into the printer.
9 Set the paper type and size. For more information, see "Setting the Paper Type" and "Setting
the Paper Size".
34
Making Connections
Connecting the Telephone Line
1 Plug one end of a telephone line cord into the RJ11 telephone line socket (FAX) and the
other end into an active wall jack.
To connect a telephone and/or answering machine to your printer, remove the plug from the
extension telephone socket (EXT) ( ) and plug the telephone or answering machine into
the extension telephone socket (EXT).
2 Alternative setup of Fax connected to a wall socket and a external phone or Telephone
answering device (TAD):
35
If connecting a FAX using an answering machine or telephone answering device (TAD):
Compute
NOTE: Set rings to answer to digit greater than the "Ring to Answer" setting for the telephone
answering device (TAD).
If connecting a FAX using a computer modem:
NOTE: Set rings to answer to digit greater than the "Ring to Answer" setting for the telephone
answering device (TAD).
NOTE: For additional information, see "Using an Answering machine" or "Using a Computer
Modem".
36
NOTE: Phone adaptor not supplied for the United Kingdom. You are advised to buy from local
suppliers.
If the phone communication is serial in your country (such as Germany, Sweden, Denmark,
Austria, Belgium, Italy, France, and Switzerland), connect the telephone or answering machine as
shown in the following figure.
37
Connecting the Printer Cable
3 Connect the other end of the cable to an available USB port on the computer, not the USB
keyboard.
38
Connecting the printer to the Network
1 Ensure that the printer, computer, and any other attached devices are powered off and
unplugged.
2 Connect one end of a standard category 5 Unshielded Twisted Pair (UTP) network cable to a
LAN drop or hub, and the other end to the Ethernet network port on the back of the printer.
The printer automatically adjusts for the network speed.
NOTE: After connecting the printer, you need to configure the network parameters on the operator
panel. See "Printing a Network Configuration Page".
39
Powering On the Printer
CAUTION: The fusing area at the rear part of the inside of your printer becomes hot once the
printer is powered on.
CAUTION: Be careful not to be burned when you access this area.
CAUTION: Do not disassemble the printer when it is powered on. If you do, it may give you an
electric shock.
To power on the printer:
1 Plug one end of the power cord into the power receptacle at the back of the printer and the
other end into a properly grounded outlet.
2 Press the power switch to turn on the printer. The home screen appears on the display
indicating that the printer is now on.
NOTE: If you power on the printer for the first time, you have to set the language, date, time,
country and fax setup sequence. These settings may be needed also after the firmware upgrade or
after the printer is reset.
40
Setting fax setup sequence
1 Set the language. See "Changing the Display Language".
2 Select the country. See "Selecting Country".
3 Set the date and time. See "Setting the Time and Date".
4 When fax setup confirmation window appears, select or .
If you selected , your printer restores the fax settings as default.
If you selected :
aEnter the machine ID. See "Setting the Printer ID".
b Select the receive mode and ring to answer. See "Setting up the Fax System".
c Test the fax line. See "Testing Fax line connection".
5 Your printer returns to the Standby mode.
41
Dell 2355dn Laser MFP Menu Functions
The control panel provides access to various menus to set up the machine or use the machine's
functions. These menus can be accessed by pressing touching them on the display screen.
NOTE: Some menus may not appear in the display depending on options or setup.
Refer to the following table:
Copy Scan Fax
Manual Copy Local PC Manual Send
ECO Copy Network PC Speed Dial Send
Book Copy Send Email Group Dial Send
Collate Copy SMB Delayed Send
Auto Fit Copy FTP Priority Send
Clone Copy Custom Email Auto Send
Poster Copy Fax Server On Hook Dial
ID Copy USB Redial
N -Up Copy
Setup
Job Status
Machine Setup Default Setting
Paper Setup
Tray Behavior
Email/Fax List
Reports
Fax Setup
Email Setup
Network Setup
Initial Setup
Restore Options
Job Management
Maintenance Clear Drum
Fax Line Test
Troubleshooting
Language
42
Printing the Printer setting and Op-panel Menu setting
NOTE: This will be helpful for the users to maneuver through the op-panel setting and tree in
changing the defaults.
43
Changing the Display Language
To change the displayed language that the operator panel displays, follow these steps:
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Initial Setup.
4 Press the up/down arrows to Language.
5 Press the left/right arrows to select the language you want.
6 Press the home icon ( ) to return to the Standby mode.
Selecting Country
To change the country that appears on the operator panel, follow these steps:
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Initial Setup.
4 Press the up/down arrows to select Select Country.
5 Press the up/down arrows to select the country you want.
6 Press the home icon ( ) to return to the Standby mode.
44
Setting the Time and Date
The time and date are printed on all faxes.
NOTE: It may be necessary to reset the correct time and date if loss of power to the printer occurs.
To set the time and date:
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Initial Setup.
4 Press the up/down arrows to select Date & Time.
5 Enter the date and time each using the up/down arrows.
Day= 01 ~ 31
Month= 01 ~ 12
Year= 2000 ~ 2099
Hour= 01 ~ 12 (12-hour mode)
00 ~ 23 (24-hour mode)
Minute= 00 ~ 59
6 Press the home icon ( ) to return to the Standby mode.
45
Setting the Sound/Volume
You can set the volume for button sounds, notice alarms, and the sound that occurs during a fax
job.
1 Press Setup Machine Setup from the home screen.
1 Press the Next ( ) button.
2 Press the up/down arrows to select Initial Setup.
3 Press the up/down arrows to select Sound & Volume.
4 Press the up/down arrows to select the appropriate option you want.
• Speaker: Turns On or Off the sounds from the telephone line through the speaker, such
as a dial tone or a fax tone. With this option set to Comm. the speaker is on until the
remote machine answers.
• Ringer: Adjusts the ringer volume. For the ringer volume, you can select Off, Low,
Med, and High.
• Dial Tone: Adjusts the dial tone volume. For the dial tone volume, you can select 1-7.
• Fault: Adjusts the ‘error occurs’ volume. For the error volume, you can select Off,
Low, Med, and High.
• Conflict: Adjusts the conflict volume. For the error volume, you can select Off, Low,
Med, and High.
• Selection: You can set the selection volume for when pressing the button; you can
select Off, Low, Med, and High.
5 Press the home icon ( ) to return to the Standby mode.
46
Scanner Lamp Power Save Mode
The scan lamp under the document glass automatically turns off when it is not in actual use after a
preset period to reduce power consumption and extend the lamp life. The lamp automatically
turns on and the warm-up cycle begins whenever any key is pressed or the DADF cover is opened
or a document is detected in the DADF.
You can set the duration for which the scan lamp waits after a scan job is completed before it
switches to the Power Save mode.
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Initial Setup.
4 Press the up/down arrows to select Scan Power Save.
5 Press the left/right arrows to select the timeout value you want.
6 Press the home icon ( ) to return to the Standby mode.
47
Setting the Job Management
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select the job management and press Job Management.
4 Set each option as you want.
• Stored Jobs: Print jobs currently stored in the RAM disk.
• Job Expiration: Limits the amount of time a confidential job stays in the printer before
it is deleted.
• Clear Stored Job: You can delete jobs currently stored in the RAM disk. If you select
the ALL, all Secure Job and Stored Print are deleted.
5 Press the home icon ( ) to return to the Standby mode.
48
6 Press the left/right arrows to select the option in Warning Level and Alert On Panel.
7 Press the home icon ( ) to return to the Standby mode.
49
Software Overview
After setting up your printer and connecting it to your computer, you must install the drivers and
utilities from the "Installing Software in Microsoft® Windows® Operating System" CD included
with your printer. If you purchased a DellTM computer and your printer at the same time, the
drivers and utilities are automatically installed. You don’t need to install them. The "Installing
Software in Microsoft® Windows® Operating System" CD contains the following:
• Dell Printer PCL driver- allows your computer to communicate with your printer. To use
your printer as a printer in Windows, you must install the printer driver(s). For information
about installing the printer drivers in Windows, see "Installing Software in Microsoft®
Windows® Operating System".
• Dell Printer Configuration Web Tool- enables you to monitor the status of your network
printer without leaving your desk.
• Printer Settings Utility- allows you to set up fax phonebook and the printer's other options
from your computer desktop.
• Dell Toner Management System- displays the status of the printer and the name of the job
when you send a job to print. The Dell Toner Management System window also displays the
level of toner remaining and allows you to order replacement toner cartridges.
• SmarThru Office- this program is the accompanying software for your machine. You can
use this program to scan images or documents. This feature can be used via the local
connection or the network connection.
• Scan Driver- TWAIN or Windows Image Acquisition (WIA) drivers are available for
scanning documents on your printer.
• User’s Guide- PDF documentation provides detailed information about using your printer.
• Set IP- Use this program to set your printer's TCP/IP addresses.
• PS driver- PostScript Printer Description (PPD) file. You can use the PostScript driver to
print documents.
• Dell Scan Manager- enables you to scan a document on your printer and save it to a
network-connected computer.
• Linux driver- enables you to print and scan in a Linux environment.
• Macintosh printer driver- enables you to use your printer with a Macintosh computer.
• Firmware Update Utility- use this program to update your machine’s firmware. See
"Minimum Requirements".
• Status Monitor- This program allows you to monitor the printer’s status and alerts you
when an error occurs during printing.
50
• LDAP- enables you to store e-mail addresses in the (LDAP) server. Also, supports a method
of securing LDAP communication via SSL. In the Embedded Web Service, you can set the
LDAP server attributes.
51
Dell Printer Configuration Web Tool
The Dell Printer Configuration Web Tool, also known as the printer Embedded Web Service,
lets you monitor the status of your network printer without leaving your desk. You can also view
and/or change the printer configuration settings, monitor the toner level, and order replacement
toner cartridges by clicking on the Dell supplies link right from your Web browser.
NOTE: The Dell Printer Configuration Web Tool is only available when the multi-function
printer is connected to a (or the) network. See page "Minimum Requirements".
To launch the Dell Printer Configuration Web Tool, just type your network printer's IP address
in your Web browser.
If you do not know what your printer's IP address is, print a network configuration page, which
lists the IP address:
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrow to select Reports.
4 Press the up/down arrow to select Network Settings.
If an IP address has not been assigned, assign one for your printer. See "Minimum Requirements".
52
Printer Status
Get immediate feedback on printer supply status. When the toner is running low, click the toner
supplies link on the first screen to order additional toner cartridges.
Printer Settings
Change the printer settings, view the printer settings status, and update the print server firmware.
NOTE: Configuration Menu blocks the user from altering the operator panel setting unless the
correct password is entered.
53
Fax Settings
Configure fax settings such as fax cover, receive mode, phone book, and fax server settings.
Fax server setting is needed for sending fax using a fax server.
For information about configuring fax server parameters, contact the fax server administrator.
Option Description
Fax Server Fax Server When you select Enable, you are able to carry out fax server
Menu settings.
54
Email Settings
Receive an email when the printer needs supplies or intervention. Type your name or the key
operator’s name in the email list box to be notified.
Through this menu the following features can be programmed:
• SMTP Server Setup
• SMTP Client Setup
• Email Alert Setup
• LDAP Server Setup
The following information can be useful in setting up above-mentioned deliverable:
Option Description
SMTP Port Specifies the SMTP port number. This must be 25 or between
Number 5000 and 65535.
Reply Address Designates the reply e-mail address sent with each E-mail Alert.
55
Option Description
Setup POP3 POP3 Server and Specifies the POP3 server address in IP address format of
before SMTP Porta "aaa.bbb.ccc.ddd" or as a DNS host name up to 63 characters.
And specifies the POP3 server port number up to 15
alphanumeric characters.
POP3 User Namea Specifies the POP3 account user name.Up to 63 alphanumeric
characters, periods, hyphens, under bars, and at symbols (@) can
be used. If specifying more than one address, separate them using
commas.
Email Alert Email List 1 Sets acceptable e-mail addresses for the E-Mail Alert feature up
Setup to 255 alphanumeric characters.
Email List 2 Sets acceptable e-mail addresses for the E-Mail Alert feature up
to 255 alphanumeric characters.
Select Alerts for • Supply Alert: Select the check box to receive an E-Mail Alert
List 1 for consumables.
• Paper Handling Alert: Select the check box to receive an
E-Mail Alert for paper handling.
Select Alerts for • Supply Alert: Select the check box to receive an E-Mail Alert
List 2 for consumables.
• Paper Handling Alert: Select the check box to receive an
E-Mail Alert for paper handling.
• Toner Low: Select the check box to receive an E-Mail Alert for
toner low.
• Toner Almost Empty: Select the check box to receive an
E-Mail Alert for toner almost empty.
• Toner Empty: Select the check box to receive an E-Mail Alert
for toner empty.
a. Available when SMTP requires POP3 Before SMTP Authentication is selected.
56
Available Options for LDAP Server
Option Description
LDAP Server LDAP Server and Specifies the LDAP server address in IP address format of
Setup Port "aaa.bbb.ccc.ddd" or as a DNS host name up to 63 characters.
And specifies the LDAP server port number up to 15
alphanumeric characters.
Search Root Enters the top search level of the LDAP directory tree.
Directory
Append Root to Check if it is needed to append base DN at the end of the user
Base DN DN.
Search Name • Choose Common Name if user id has "cn=<user name>" form.
Order • Choose Email Address if user id has "mail=<user name>"
form.
• Choose Surname Given Name otherwise.
57
Copy Printer Settings
Quickly clone the printer's settings to another printer or printers on the network just by typing
each printer's IP address.
NOTE: You must be a network administrator to use this feature.
Printing Statistics
Keep track of printing trends, such as paper usage and the types of jobs being printed.
Set Password
Dell Printer Configuration Web Tool (Embedded Web Service) can be locked by setting
password. When any of the printer settings are changed using this tool, it will prompt for User
name and Password.
Wireless
Please refer to the Wireless Quick Reference Guide for more details on wireless module settings
with the printer.
NOTE: The Wireless menu appears only when you install the wireless network interface card to your
machine.
Online Help
Click Help to visit the Dell website for printer troubleshooting.
NOTE: For more information about the All-In-One Main page, View Saved Images page, or the
Maintain/Troubleshoot page, click the Help link located in the upper right corner of the screen.
58
Installing Software in Microsoft® Windows® Operating
System
Before you begin, ensure that your system meets the "Minimum Requirements".
NOTE: For Microsoft Windows® 2000, Windows® XP, Windows Server® 2003 Server® 2008,
Windows Vista®, Windows 7 and Windows Server® 2008 R2, the system administrator should
install Dell software.
Minimum Requirements
• Disk space: Windows 2000: 300 MB
Windows XP/Server 2003/Server 2008/Vista: 1 GB
Windows 7: 16 GB
Windows Server 2008 R2: 10 GB
• Memory: Windows 2000: 64 MB
Windows XP/Server 2003: 128 MB
Windows Vista/Server 2008: 512 MB
Windows 7: 1 GB
Windows Server 2008 R2: 512 MB (2048 MB)
• CPU: Windows 2000: Pentium II 400 MHZ or higher
Windows XP/Server 2003/Server 2008/Vista: Pentium III 933 MHZ or higher
Windows 7: Pentium IV 1 GHz 32 bit or 64 bit processor or higher
Windows Server 2008 R2: Pentium IV 1 GHz (x86) or 1.4 GHz (x64) processors (2 GHz
or faster)
• Required software: Internet Explorer 5.0 or higher
59
Installing Dell Software for Local Printing
A local printer is a printer attached to your computer using a USB cable. If your printer is attached
to a network instead of your computer, skip this step and go on to "Installing Dell Software for
Network Printing".
A printer driver is a software that lets your computer communicate with your printer. The
procedure to install drivers depends on the operating system you are using.
NOTE: If you attach a USB printer cable while your printer and computer are powered on, the
Found New Hardware Wizard launches immediately. Cancel the screen and use the "Installing
Software in Microsoft® Windows® Operating System" CD to install the Dell software.
1 Ensure that the printer is connected to your computer and powered on. All applications
should be closed on your computer before beginning installation.
NOTE: If the printer is not connected to your computer when you install the "Installing
Software in Microsoft® Windows® Operating System" CD, the No Printer Found screen
appears. Follow the instructions on the screen to install the software.
2 Insert the "Installing Software in Microsoft® Windows® Operating System" CD.
NOTE: For Windows Vista/Windows 7/Server 2008 R2, click Continue when the User
Account Control screen appears.
NOTE: If user has disabled auto continue, then please open setup.exe from CD root folder.
3 Select Personal Installation.
60
If necessary, select a language by pressing the Language button on the main screen.
4 Select Typical Installation to install the software and the User’s Guide.
If you select Custom Installation, select the components to be installed. You can also
change the destination folder. Click Next.
NOTE: If your printer is not connected to the computer, the following printer not founder
windows will appear.
61
5 When the installation is complete, you may print a test page. Click Finish to complete the
installation and close the wizard. You are now ready to print.
62
Network Installation
Assigning an IP Address
Before using the printer on the network, you must set an IP address, subnet mask, and gateway for
the printer. If you want DHCP or BOOTP to automatically set the IP address, a DHCP or BOOTP
server must exist on the network.
If the network is using DHCP/BOOTP, an IP address is automatically assigned after connecting
the network cable to the printer. In case no DHCP or BOOTP the printer will automatically assign
a legacy IP address 192.0.0192 or local link address 169.254.xxx.xxx.
To configure the IP address manually, you can use the supplied "Installing Software in
Microsoft® Windows® Operating System" CD. Print the Configuration page of the printer to see
the current network configuration and MAC address. You will need this information to configure
the printer for the network.
1 Ensure that the printer is connected to your network and powered on. Close all programs.
2 Insert the "Installing Software in Microsoft® Windows® Operating System" CD.
NOTE: For Windows Vista/Windows 7/Server 2008 R2, click Continue when the User
Account Control screen appears.
NOTE: If user has disabled auto continue, then please open setup.exe from CD root folder.
3 Select Set IP Address. The list of printers is available on the network displays.
4 Select the printer you want to assign an MAC address to. The printer’s MAC address can be
found on the Configuration page for the printer.
63
5 When you finish setting the IP address for the printer, exit the program.
If necessary, select a language by pressing the Language button on the main screen.
64
4 If you want to install the drivers on this computer for network operation, select Local
Installation, and then click Next.
If you want to install the Dell software on remote computers or network servers on the same
network, select Remote Installation. The domain administrator’s ID and password are
required. Select the client computer(s) in the same domain on a network and then click
Next.
NOTE: Both server computer and client computer should be one of the following OS:
Windows XP, Windows 2000, Windows Server 2003, Windows Server 2008,Windows Vista,
Windows 7, and Server 2008 R2.
NOTE: The server computer should be able to resolve the client computer name into an IP
address.
65
5 The list of printers available on the network appears. Select the printer that you want to
install from the list and then click Next.
If you do not see your printer in the list, click Refresh to refresh the list or click Add
Printer to add your printer to the network. To add the printer to the network, enter the port
name and an existing IP address for the printer.
If you want to install the printer on a server, select the I am setting up this printer on a
server check box.
66
6 The screen displays the printer drivers installed on your computer.
You can change the printer name, set the printer to be shared on the network, and set the
printer as the default printer. Click Next.
67
9 When the printer installation is complete, you may print a test page. Click Finish to
complete the installation and close the wizard. You are now ready to print.
NOTE: For information about installing the wireless network interface card and configuring the
network parameters, refer to Wireless Network Quick Install Guide.
68
Uninstalling Software
You should remove the printer drivers if you are upgrading the software or if your driver
installation fails. You can remove the software using the "Installing Software in Microsoft®
Windows® Operating System" CD or the Windows uninstall option.
NOTE: Close all programs before uninstalling software, and then restart your computer after
uninstalling the software.
1 From the Start menu, select Programs Dell Printers Dell 2355dn Laser MFP
Dell MFP Software Uninstall.
69
Using the Dell Toner Management System
The Printer Status Monitor displays the status of the printer that is connected to the local
network. Printer Ready, Printer Offline, Error-Check Printer, and the toner level or Toner Low
alerts will for your printer.
NOTE: Help me on Printer Status Monitor window will show you the printer troubleshooting
guide. Click Help me to show animation details about the error condition.
Or
From the Start menu, select Programs Dell Printers Dell 2355dn Laser MFP
Printer Status Monitor.
70
Printer Settings Utility
By using the Printer Settings Utility window, you can set up fax system data options, and create
and edit Phonebook entries from your computer.
When you install the software, the Printer Settings Utility is automatically installed.
For information about installing the software, see "Installing Software in Microsoft® Windows®
Operating System".
To open the Printer Settings Utility:
1 From the Start menu, select Programs Dell Printers Dell 2355dn Laser MFP
Printer Settings Utility.
The Printer Settings Utility window opens.
2 The Printer Settings Utility window provides several features; Directory (Phonebook,
Address Book), Fax Setting, and Setting.
For further details, click the button.
To use the default settings, click the Printer Default button.
To exit, click the Exit button at the bottom of the window.
71
The Directory Section
Click the Phonebook or Address Book section and the Setting button to create and edit
Phonebook or Emailbook entries.
Phonebook entries
72
The Fax Setting Section
Click each item under Fax Setting to setup the fax configuration. The printer setup contains the
printer ID and printer fax number. You can select Printer Setup, Toll Save, and Default Output
Options.
.
73
The Emulation Section
Click the Emulation section and select the emulation from the drop-down list. Also you can add
additional fonts.
You can select Emulation Setting.
If you want additional PCL fonts and PS fonts, select Store PCL Font and Macro in Emulation
Setting.
The Network(IPv4) Section
Click the Network(IPv4) section and select the network environment from the drop-down list.
You can select Configure Network and Print Network Configuration Page.
74
Firmware Update Utility
You can update your printer’s firmware using the Firmware Update Utility.
1 From the Start menu, select Programs Dell Printers Dell 2355dn Laser MFP
Firmware Update Utility.
2 Download the latest firmware. Click http://support.dell.com.
3 If your printer is connected with an USB cable, click USB Connected Printer.
Or if your printer is connected with a network cable, click Network Connected Printer.
75
4 Click Browse and select the downloaded firmware file.
76
Set IP Address Utility
This program is for the network IP setting using the MAC address which is the hardware serial
number of the network printer card or interface. Especially, it is for the network administrator to
set several network IPs at the same time.
NOTE: You can only use Set IP Address when your printer is connected to a network.
1 Connect the network cable to your machine.
2 Print the Network Configuration page of the printer to see the current network configuration
and MAC address.
3 From the Start menu, select Programs Dell Printers Dell 2355dn Laser MFP
Set IP Address.
77
78
Paper Handling
79
Print Media Guidelines
Print media is paper, card stock, transparencies, labels, and envelopes. Your printer provides high
quality printing on a variety of print media. Selecting the appropriate print media for your printer
helps you to avoid printing problems. This chapter provides information on how to help you make
print media selections, how to care for the print media, and how to load it in the tray 1, optional
tray 2, or MPF.
Paper
For the best print quality, use 75 g/m2 (20 lb) xerographic, long grain paper. Try a sample of any
paper you are considering using with the printer before buying large quantities.
When loading paper, note the recommended print side on the paper package, and load the paper
accordingly. See "Loading Print Media in the Paper Tray" and "Using the MPF (Multi purpose
feeder)" for detailed loading instructions.
Paper Characteristics
The following paper characteristics affect print quality and reliability. We recommend that you
follow these guidelines when evaluating new paper stock.
Weight
The printer can automatically feed paper weights from 60 to 105 g/m2 (16 to 24 lb bond) grain
long in the DADF and from 60 to 105g/m2 (16 to 24 lb bond) grain long in the paper tray. Paper
lighter than 60 g/m2 (16 lb bond) may not be stiff enough to feed properly, causing jams. For best
performance, use 75 g/m2 (20 lb bond) long grain paper.
For duplex printing, use 75 to 90 g/m2 (20 to 24 lb bond) paper.
Curl
Curl is the tendency of print media to curve at its edges. Excessive curl can cause paper feeding
problems. Curl usually occurs after the paper passes through the printer, where it is exposed to
high temperatures. Storing paper unwrapped in humid conditions, even in the paper tray, can
contribute to paper curling prior to printing and can cause feeding problems.
Smoothness
The degree of smoothness of the paper directly affects the print quality. If the paper is too rough,
the toner does not fuse to the paper properly, resulting in poor print quality. If the paper is too
smooth, it can cause paper feeding problems. Smoothness should be between 100 and 300
Sheffield points; however, smoothness between 150 and 250 Sheffield points produces the best
print quality.
80
Moisture Content
The amount of moisture in the paper affects both print quality and the ability of the printer to feed
the paper properly. Leave the paper in its original wrapper until you are ready to use it. This limits
the exposure of the paper to moisture changes that can degrade its performance.
Grain Direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either long grain,
running the length of the paper, or short grain, running the width of the paper.
For 60 to 90 g/m2 (16 to 24 lb bond) paper, grain long fibers are recommended. For papers
heavier than 90 g/m2 (24 lb bond), grain short is preferred. For the MPF, 60 to 90 g/m2 (16 to 24
lb bond) paper, grain long fibers are recommended.
Fiber Content
Most high-quality xerographic paper is made from 100% chemically pulped wood. This content
provides the paper with a high degree of stability resulting in fewer paper feeding problems and
better print quality. Paper containing fibers such as cotton possess characteristics that can result in
degraded paper handling.
Recommended Paper
To ensure the best print quality and feed reliability, use 75 g/m2 (20 lb) xerographic paper.
Business papers designed for general business use may also provide acceptable print quality.
Always print several samples before buying large quantities of any type of print media. When
choosing any print media, consider the weight, fiber content, and color.
Use only paper which can withstand these temperatures without discoloring, bleeding, or
releasing hazardous emissions. Check with the paper manufacturer or vendor to determine
whether the paper you have chosen is acceptable for laser printers.
Unacceptable Paper
The following papers are not recommended for use with the printer:
• Chemically treated papers used to make copies without carbon paper, also known as
carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper
• Preprinted papers with chemicals that may contaminate the printer
• Preprinted papers that can be affected by the temperature in the printer fuser
• Preprinted papers that require a registration (the precise print location on the page) greater
than ± 0.09 in., such as optical character recognition (OCR) forms
• Coated papers (erasable bond), synthetic papers, thermal papers
• Rough-edged, rough or heavily textured surface papers or curled papers
81
• Recycled papers containing more than 25% post-consumer waste that do not meet DIN 19 309
• Recycled paper having a weight less than 60 g/m2 (16 lb)
• Multiple-part forms or documents
Selecting Paper
Proper paper loading helps prevent jams and ensures trouble-free printing.
To help avoid jams or poor print quality:
• Always use new, undamaged paper.
• Before loading paper, know the recommended print side of the paper you are using. This
information is usually indicated on the paper package.
• Do not use paper that you have cut or trimmed yourself.
• Do not mix print media sizes, weights, or types in the same source; mixing results in jams.
• Do not use coated papers.
• Remember to change the paper size setting when you use a source that does not support auto
size sensing.
• Do not remove trays while a job is printing.
• Ensure that the paper is properly loaded in the source.
• Flex paper back and forth. Do not fold or crease the paper. Straighten the edges on a level
surface.
82
Use papers printed with heat-resistant inks which have been designed for use in xerographic
copiers. The ink must withstand temperatures of 180° C (356° F) without melting or releasing
hazardous emissions. Use inks that are not affected by the resin in the toner or the silicone in the
fuser. Inks that are oxidation-set or oil-based should meet these requirements; latex inks might
not. If you are in doubt, contact your paper supplier.
Preprinted papers such as letterheads must be able to withstand temperatures up to 180° C (356°
F) without melting or releasing hazardous emissions.
tray 1 (standard tray) Print side face down for simplex (single Front of tray Left side of tray
optional tray 2 sided) printing
83
Print Media Source Top of Page
Transparencies
Try a sample of any transparencies you are considering using with the printer before buying large
quantities:
• Use transparencies designed specifically for laser printers. Transparencies must be able to
withstand temperatures of 180° C (356° F) without melting, discoloring, offsetting or
releasing hazardous emissions.
• Avoid getting fingerprints on the transparencies, as this can cause poor print quality.
• Before loading transparencies, fan the stack to prevent the sheets from sticking together.
• Load one transparency at a time into the MPF.
84
Selecting Transparencies
The printer can print directly on transparencies which have been designed for use in laser printers.
Print quality and durability depends on the transparency used. Always print samples on the
transparencies you are considering before buying large quantities.
Check with the manufacturer or vendor to determine whether your transparencies are compatible
with laser printers that heat transparencies to 180° C (356° F). Use only transparencies that are
able to withstand these temperatures without melting, discoloring, offsetting, or releasing
hazardous emissions.
Envelopes
Try a sample of any envelopes you are considering using with the printer before buying large
quantities. See "Using the MPF (Multi purpose feeder)" for instructions on loading an envelope.
When printing on envelopes:
• To achieve the best possible print quality, use only high-quality envelopes that are designed
for use in laser printers.
• For best performance, use envelopes made from 75 g/m2 (20 lb bond) paper. You can use up
to 90 g/m2 (24 lb bond) weight for the MPF as long as the cotton content is 25 percent or
less.
• Use only new, undamaged envelopes.
• For best performance and to minimize jams, do not use envelopes that:
– Have excessive curl or twist
– Are stuck together or damaged in any way
– Contain windows, holes, perforations, cutouts or embossing
– Use metal clasps, string ties, or metal folding bars
– Have an interlocking design
– Have postage stamps attached
– Have any exposed adhesive when the flap is in the sealed or closed position
– Have nicked edges or bent corners
– Have rough, cockle, or laid finishes
• Use envelopes that can withstand temperatures of 180° C (356° F) without sealing,
excessive curling, wrinkling, or releasing hazardous emissions. If you have any doubts
about the envelopes you are considering using, check with the envelope supplier.
• Adjust the width guide to fit the width of the envelopes.
• Load an envelope with the flap side down and with the stamp area on the top left side. The
end of the envelope with the stamp area enters the MPF first.
85
See "Using the MPF (Multi purpose feeder)" for instructions on loading an envelope.
NOTE: You can improve the printing quality of envelopes by pulling down the rear door to
open and pushing the two blue pressure levers down. This instruction will be especially
helpful for DL and C5 size envelopes.
• A combination of high humidity (over 60%) and the high printing temperatures may seal the
envelopes.
Labels
Your printer can print on many labels designed for use with laser printers. These labels are
supplied in letter size, A4 size, and legal size sheets. Label adhesives, face sheet (printable stock),
and topcoats must be able to withstand temperatures of 180° C (356° F) and pressure of 25 pounds
per square inch (psi). You can load one label sheet at a time in the MPF.
86
Try a sample of any label you are considering using with the printer before purchasing a large
quantity:
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in
a jam. Partial sheets also contaminate your printer and your cartridge with adhesive, and
could void your printer and cartridge warranties.
• Use labels that can withstand temperatures of 180° C (356° F) without sealing, excessive
curling, wrinkling, or releasing hazardous emissions.
• Do not print within 0.04 in. (1 mm) of the edge of the label, of the perforations, or between
die-cuts of the label.
• Do not use label sheets that have adhesive to the edge of the sheet. We recommend zone
coating of the adhesive at least 0.04 in. (1 mm) away from edges. Adhesive material
contaminates your printer and could void your warranty.
• If zone coating of the adhesive is not possible, a 0.125 in. (3 mm) strip should be removed
on the leading and driver edge, and a non-oozing adhesive should be used.
• Remove a 0.125 in. (3 mm) strip from the leading edge to prevent labels from peeling inside
the printer.
• Portrait orientation is preferred, especially when printing bar codes.
• Do not use labels that have exposed adhesive.
Card Stock
Card stock is single ply, and has a large array of properties, such as the moisture content,
thickness, and texture, that can significantly affect print quality. See "Identifying Print Media
Sources and Specifications" for information on the preferred weight for the grain direction of
print media.
Try a sample of any card stock you are considering using with the printer before purchasing a
large quantity:
• Be aware that preprinting, perforation, and creasing can significantly affect the print quality
and cause print media handling or jamming problems.
• Avoid using card stock that may release hazardous emissions when heated.
• Do not use preprinted card stock manufactured with chemicals that may contaminate the
printer. Preprinting introduces semi-liquid and volatile components into the printer.
• We recommend the use of grain long card stock.
87
Storing Print Media
Use the following guidelines for proper print media storage. These help avoid print media feeding
problems and uneven print quality:
• For best results, store print media in an environment where the temperature is approximately
21° C (70° F) and the relative humidity is 40%.
• Store cartons of print media on a pallet or shelf, rather than directly on the floor.
• If you store individual packages of print media out of the original carton, ensure that they
rest on a flat surface so the edges do not buckle or curl.
• Do not place anything on top of the print media packages.
88
Identifying Print Media Sources and Specifications
The following tables provide information on standard and optional sources, including the print
media sizes that you can select from the paper size menu and supported weights.
NOTE: If you use a print media size not listed, select the next larger size.
Plain paper 250 sheets of 75 g/m2 bond (20 lb) 50 sheet of 75 g/m2 bond (20 lb)
89
Legend Dimensions Paper Tray (tray 1 MPF Duplex printing
and optional tray 2)
Y- indicates Support
Print Media Size
JIS B5 7.17 x 10.1 in. Y Y -
(182 x 257 mm)
ISO B5 6.93 x 9.84 in. Y Y -
(176 x 250 mm)
Letter 8.5 x 11 in. Y Y Y
(215.9 x 279.4 mm)
Legal 8.5 x 14 in. Y Y Y
(215.9 x 355.6 mm)
Executive 7.25 x 10.5 in. Y Y -
(184.2 x 266.7 mm)
Oficio 8.5 x 13.5 in. Y Y Y
(216 x 343 mm)
Folio 8.5 x 13 in. Y Y Y
(216 x 330 mm)
Envelope 7-3/4 3.875 x 7.5 in. - Y -
(Monarch) (98.4 x 190.5 mm)
Envelope COM-10 4.12 x 9.5 in. - Y -
(105 x 241 mm)
Envelope DL 4.33 x 8.66 in. - Y -
(110 x 220 mm)
EnvelopeC5 6.38 x 9.01 in. - Y -
(162 x 229 mm)
EnvelopeC6 4.49 x 6.38 in. - Y -
(114 x 162 mm)
Custom 3 x 5 in. to 8.5 x 14 in. - Y -
(76 x 127 mm to 216 x
356 mm)
a Ensure the A5 paper is NOT A4 paper that has been cut in half.
90
Print Media Supported
Print Media (Paper) Types Paper Tray (tray 1 and optional tray 2) MPF
Card Stock - Y
Transparencies - Y
Labels - Y
Envelopes - Y
Paper Xerographic or 60-90 g/m2 grain long 60-135 g/m2 grain long
business paper (16-24 lb bond) (16 to 36 lb bond)
91
Print Media Type Print Media Weight
92
Selecting an Output Location
The printer has two output locations; the output tray (face down) and the rear door (face up).
Rear Door
Output Tray
To use the output tray, ensure that the rear door is closed. To use the rear door, open it.
NOTE: If paper coming out of the output tray has problems, such as excessive curl, try printing to
the rear door.
NOTE: To avoid paper jams, do not open or close the rear door while the printer is printing.
93
Printing to the Output Tray (Face down)
The output tray collects printed paper face-down, in the correct order. The tray should be used for
most print jobs.
If necessary, expand the paper output extension to keep the print media from falling off the output
tray.
94
CAUTION: The fuser area inside of the rear door of your printer becomes very hot when in use.
Take care when you access this area.
95
Loading Print Media in the Paper Tray
You can load approximately 250 sheets of plain paper in the tray 1 or the optional tray 2. If you
purchased the optional tray 2, see "Installing an Optional Tray 2" for installing instructions. For
faxing, you can use A4, letter or legal paper only. For copying or printing, you can use many
different types and sizes of paper; see "Identifying Print Media Sources and Specifications".
Follow these instructions to load print media into the tray 1 or optional tray 2. These trays are
loaded the same way.
1 Pull open the paper tray and load paper with the print side face down.
You can load letterhead paper with the design side face down. The top edge of the sheet with
the logo should be placed at the front side of the tray.
For details about loading paper in the paper tray, see "Loading Paper".
NOTE: If you experience problems with paper feed, place the paper in the MPF.
NOTE: You can load previously printed paper. The printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feed, turn the paper around. Note
that the print quality is not guaranteed.
96
Using the MPF (Multi purpose feeder)
Use the MPF to print transparencies, labels, envelopes or postcards in addition to making quick
runs of paper types or sizes that are not currently loaded in the paper tray.
Postcards, 3.5 by 5.83 in. (index) cards and other custom-sized materials can be printed with this
printer. The minimum size is 3.0 by 5.0 in. (76 by 127 mm) and the maximum size is 8.5 by 14 in.
(216 by 356 mm).
Acceptable print materials are plain paper with sizes ranging from 3.0 by 5.0 in. (76 by 127 mm)
to Legal, 8.5 by 14 in. (216 by 356 mm), the largest size acceptable, and weighing between 16 lb
and 43 lb.
NOTE: Always load only the print materials specified in the Specifications on "Paper
Specifications" to avoid paper jams and print quality problems.
NOTE: Flatten any curl on postcards, envelopes and labels before loading them into the MPF.
To use the MPF:
1 Open the MPF and unfold the paper support extension, as shown.
2 If you are using paper, flex or fan the edge of the paper stack to separate the pages before
loading.
For transparencies, hold them by the edges and avoid touching the print side. Oils from your
fingers can cause print quality problems.
97
3 Load the print material with the side to be printed on facing up.
Depending on the paper type you are using, keep the following loading method:
• Envelopes: load them with the flap side down and with the stamp area on the top left
side.
• Transparencies: load them with the print side up and the top with the adhesive strip
entering the printer first.
• Labels: load them with the print size up and the top short edge entering the printer first.
• Preprinted paper: load with the design face up, top edge toward the printer.
• Card stock: load them with the print side up and the short edge entering the printer first.
• Pre printed paper: the printed side should be facing down with an uncurled edge toward
the printer.
98
4 Squeeze the width guide and adjust it to the width of the print material. Do not force too
much, or the paper will be bent, which will result in a paper jam or skew.
5 After loading paper, set the paper type and size for the MPF. See "Setting the Paper Type"
for copying and faxing or "Paper Tab" for Computer printing.
NOTE: The settings made from the printer driver override the settings on the operator panel.
CAUTION: Ensure that the rear door opens when you print on transparencies. If not, they may
tear while exiting the machine.
6 After printing, fold away the paper support extension and close the MPF.
99
Setting the Paper Size
After loading paper in the paper tray, you need to set the paper size from the operator panel. This
setting will apply to Fax and Copy modes. For Computer printing, you need to select the paper
type in the application program you use.
1 Press Setup Machine Setup from the main screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Paper Setup.
4 Press the up/down arrows to select the paper tray you want to use.
5 Press the left/right arrows to select the paper size you are using.
6 Press the home icon ( ) to return to the Standby mode.
100
8 Adjust the option you want using the left/right arrows
9 Press the home icon ( ) to return to the Standby mode.
101
Setting the Paper Tray
This feature allows you to select the tray and paper that you want to use for a printing job. Paper
size and paper tray are adjusted here.
Substitute Tray
When the paper is mismatched, meaning that tray 1 is filled with the letter size paper, but the
printing job needs A4 size paper, the machine automatically starts printing with Letter sized
paper.
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Tray Behavior.
4 Press the up/down arrows to select Substitute Tray.
5 Press the left/right arrows to select Nearest Size.
6 Press the home icon ( ) to return to the Standby mode.
102
Setting the paper feeding flow
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Tray Behavior.
4 Press the up/down arrows to select Configure MPF.
5 Press the left/right arrows to select the paper tray you are using.
• Tray Mode: When sending a print job from the computer, the printer uses paper in the
tray which you have already set in Printer properties. In this mode the MPF is treated as
another paper tray. Instead of treating MPF as first preference paper source, printer
pulls paper from the tray that matches the size and type. The first preference goes to the
default source.
• Bypass Mode: When sending a print job from the computer and the MPF is filled with
paper, the printer uses the paper in the MPF first. In this mode the printer pulls the paper
from MPF first unless it is closed or empty. MPF gets the highest priority and pulls
whatever media present in the MPF. Bypass Mode is set as a default setting.
6 Press the home icon ( ) to return to the Standby mode.
103
Tray Behavior
Tray Linking
Tray linking enables the automatic linking feature for trays when you load the same size and type
of print media in multiple sources. The printer automatically links the trays; when one tray is not
available for paper empty or mismatch, the printer will use the next available linked tray to feed
print media for the printing.
For example, if you have the same size and type of print media loaded in tray 2, the printer selects
print media from tray 2 until it becomes empty, and then the printer automatically feeds print
media from the next linked tray.
By linking all trays (standard and optional), you effectively create a single source with a capacity
of up to 550 sheets.
Make sure you load the same size and type of print media in each tray in order to link the trays.
Set the paper size and type for each tray.
To disable tray linking you can either choose unique paper size/type for each tray or using
operator panel to disable tray linking.
NOTE: You can use this feature in print, copy, and fax job.
NOTE: To prevent a paper jam, do not open tray 1 while the machine is printing from tray 2.
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Tray Behavior.
4 Press the up/down arrows to select Tray Linking.
5 Press the left/right arrows to On for enable and Off to disable tray linking.
6 Press the home icon ( ) to return to the Standby mode.
Substitute Size
This setting is used to determine whether the printer can substitute with another paper size when the
requested paper size is not available in any of the input trays. The Printer will substitute A4/Letter,
A5/Statement, B5/ISO B5, and Folio/Oficio. For example if A4 is requested paper size and there is
no A4 paper in any of the input source then the printer will print on Letter size paper, if available.
Substitute size set to Off means no substitution is allowed for the requested paper size. This
option is not applied for received fax printing.
NOTE: You can use this feature in print and copy job.
104
MPF
MPF can be configured to behave in Tray Mode or in Bypass Mode by setting the Configure
MPF menu in the operator panel.
Bypass Mode
In this mode the printer pulls the paper from MPF first unless it is closed or empty. MPF gets the
highest priority and pulls whatever media is present in the MPF.
NOTE: You can use this feature in print and copy job.
Tray Mode
In this mode the MPF is treated as another paper tray. Instead of treating MPF as first preference
paper source, printer pulls paper from the tray that matches the size and type. The first preference
goes to the default source.
NOTE: You can use this feature in print, copy, and fax job.
105
106
Printing
Printing a Document
Printer Settings
Printing Multiple Pages on One Sheet
of the Paper
Fitting Your Document to a Selected
Paper Size
Printing Posters
Change Percentage of Your
Document
Printing Booklets
Printing on Both Sides of Paper
Using Watermarks
Using Overlays
107
Printing a Document
Your printer prints documents using the Printer Control Language (PCL) or PostScript (PS)
printer driver. When you install the Dell software, your printer automatically installs the PCL
printer driver. Installing the PS printer driver is optional. See "Installing Dell Software for Local
Printing".
The drivers provided with your printer allow a wide variety of options. Use the chart below to
determine which print driver is best suited for the job.
The features provided by each printer driver are as follows:
Printer Driver
Feature
PCL PS
Poster Y Y
Reduce/Enlarge Y Y
Fit to Page Y Y
Watermark Y Y
Overlay Y N
108
The following procedure describes the general steps required for printing from various Windows
applications. The exact steps for printing a document may vary depending on the application
program you are using. Refer to your software application’s User’s Guide for the exact printing
procedure.
1 Open the document you want to print.
2 Select Print from the File menu.
The Print window displays. It may look slightly different depending on your application.
The basic print settings are selected within the Print window. These settings include the
number of copies and print range.
s Windows XP
3 Select the printer driver that you want to use from the Print window.
4 To take advantage of the printer features provided by your printer, click Preferences or
Properties, depending on the program or operating system in the above window and go to
step 5.
If you see Setup, Printer or Options, click that button instead. Then click Properties on
the next screen.
5 Click OK to close the printer properties window.
6 To start the print job, click Print or OK, depending on the program or operating system in
the Print window.
109
Canceling a Print Job
There are two ways to cancel a print job:
Your printer finishes printing the page in progress and deletes the rest of the print job. Pressing the
button cancels only the current job. If more than one print job is in the printer’s memory, you need
to press the button once for each job.
110
4 From the Document menu, click Cancel.
s Windows XP
Printer Settings
You can use the printer properties window, which allows you to access all of the printer options
you may need when using your printer. When the printer properties are displayed, you can review
and change any settings needed for your print job.
The printer properties window may differ, depending on the printer driver you select and your
operating system. For details about selecting a printer driver, see "Printing a Document". The
User’s Guide shows the Printing Preferences window of the PCL printer driver on Windows XP.
NOTE: Most Windows applications override settings you specified in the printer driver. Change
all of the print settings available in the software application first, and change any remaining
settings using the printer driver.
NOTE: The settings you change remain in effect only while you are using the current program. To
make your changes permanent, make them in the Printers folder. Follow these steps:
a Click the Windows Start button.
b For Windows 2000, click Settings and point to Printers.
For Windows XP/Server 2003, click Printers and Faxes.
For Windows Vista/Server 2008, click Control Panel Hardware and Sound
Printers.
For Windows 7, click Control Panel Hardware and Sound Devices and
Printers.
For Windows Server 2008 R2, click Control Panel Hardware Devices and
Printers.
c Point to the Dell 2355dn Laser MFP printer.
d Right-click on the printer icon and click Print Setup or click Properties.
e Change the settings on each tab and click OK.
111
Basic Tab
The Basic tab provides options for you to adjust how the document appears on the printed page.
The Layout Options section includes advanced printing options, such as Multiple Pages Per Side
and Poster Printing.
The preview image
shows the sample page
with the settings you
currently specified.
112
Property Description
Orientation Orientation allows you to select the direction in which information is printed
on a page.
• Portrait prints across the width of the page, letter style.
• Landscape prints across the length of the page, spreadsheet style.
If you want to rotate the page 180-degrees, check Rotate 180 Degrees.
s Portrait s Landscape
Mirror Image specifies mirrored output. Check to print a mirror image of the
document by reversing the horizontal coordinates. This feature is available
only when using the PostScript (PS) driver.
Quality You can select the printing resolution by choosing from Best or Normal. The
higher the setting, the sharper the clarity of printed characters and graphics.
Higher settings may increase the time it takes to print a document.
Layout Options Layout Options allows you to select advanced printing options. For details,
see "Printing Multiple Pages on One Sheet of the Paper", "Printing Posters"
and "Printing Booklets".
Double-Sided Double-Sided Printing allows you to print on both sides of paper. For details,
Printing see "Printing on Both Sides of Paper".
113
Paper Tab
Use the following options to set the paper handling needs when you access the printer properties.
Click the Paper tab to access the paper properties.
NOTE: When you select an option in properties, you may see an exclamation ( ) mark or ( )
mark. An exclamation mark means you can select that certain option but it is no recommended,
and ( ) mark means you cannot select that option due to the printer’s setting or environment.
Property Description
Copies Copies allows you to choose the number of copies to be printed. You can enter
up to 999.
114
Property Description
Size The Size option allows you to choose the size of paper loaded in the paper tray.
If the required size is not listed in the Size box, click Edit.... When the
Custom Paper Size Setting window appears, set the paper size and click OK.
The setting appears on the list so that you can select it.
Type Ensure that Type is set to Printer Default. If you load a different type of print
material, select the corresponding paper type. For more information about
print materials, refer to "Print Media Guidelines".
Advanced This property allows you to print the first page using a different paper type
from the rest of the document. You can select the paper source for the first
page. This feature is not available when using the PostScript (PS) driver.
If you click Reset, settings in the options returns to the default setting.
Scaling Options Scaling Options allows you to select advanced printing options.
For details, see "Change Percentage of Your Document" and "Fitting Your
Document to a Selected Paper Size".
115
Graphic Tab
Use the following graphic options to adjust the print quality for your specific printing needs. Click
the Graphic tab to display the properties shown below.
116
Property Description
Font / Text
All Text Black
When the All Text Black option is checked, all text in your document is
allowed to print solid black, regardless of the color it appears on the screen.
When it is not checked, colored text is allowed to print in shades of gray.
Advanced
True Type Options determines what the driver tells the printer about how to
image the text in your document. Select the appropriate setting according to the
status of your document.
• Download as Outline: When this option is selected, the driver will download
any TrueType fonts that are used in your documents, which is not stored
(resident) on your printer. If, after printing a document, you find that the fonts
did not print correctly, choose Download as bit image and resubmit your print
job. The Download as bit image setting is often useful when printing Adobe.
• Download as Bit Image: When this option is selected, the driver downloads
the font data as bitmap images. Documents with complicated fonts, such as
Korean or Chinese, print faster in this setting.
• Print as Graphics: When this option is selected, the driver downloads any
fonts as graphics. When printing documents with high graphic content and
relatively few TrueType fonts, printing performance (speed) may be enhanced
in this setting.
Use Printer Fonts
When Use Printer Fonts is checked, the printer uses the fonts that are stored in
its memory (resident fonts) to print your document, rather than downloading the
fonts that have been used in your document. Because downloading fonts takes
time, selecting this option can speed up your printing time. When using Printer
fonts, the printer will try to match the fonts used in your document to those
stored in its memory. If, however, you use fonts in your document that are very
different from those resident in the printer, your printed output will appear very
different from what it looks like on the screen.
If you click Reset, settings in the options returns to the default setting.
117
Property Description
Toner Save Selecting this option extends the life of your toner cartridge and reduces your
cost per page without a significant reduction in print quality.
NOTE: You also change Toner Save in the Printer Settings Utility.
Graphic This feature is available only when using the PostScript (PS) driver.
Controller Negative Effect: allows users to print a negative of image by reversing the
values for black and white.
PostScript Options This feature is available only when using the PostScript (PS) driver.
Output Option: This option allows you to select the output format for
PostScript files.
118
Advanced Tab
Click the Advanced tab to access the following features:
Property Description
Watermark You can create a background image of text to print on each page of your
document. See "Using Watermarks".
Overlay This feature is available only when using the PostScript (PS) driver.
Overlays are often used to take the place of preprinted forms and letterhead
paper. See "Using Overlays".
119
Property Description
Job Settings You can set the usage of the HDD, such as whether you store the data file in the HDD
inside the machine or print directly.
Print Mode
• Normal: Your printer does not store the print data.
• Proof: When printing several copies of print, the printer prints out the first copy of
print and continues to print the rest of them.
• Confidential: You can set the password not to delete the print data file by mistake.
User ID
You can enter the user name with combination of alphabets and numbers. This
information will be displayed on the touch screen when you find the file.
Job Name
You can enter the job name with combination of alphabets and numbers. This
information will be displayed on the touch screen when you find the file.
120
Dell Tab
Use the Dell tab to display the copyright notice and the version number of the driver. If you have
an Internet browser, you can connect to the Internet by clicking the Dell Website icon.
3 Click Add ( ).
To use a saved setting, select it from the Presets drop-down list. The machine is now set to print
according to the setting you selected.
To delete a saved setting, select it from the Presets drop-down list and click Delete ( ).
You can also restore the printer driver’s default settings by selecting Printer Default from the list.
121
Using Help
Click the from the upper-right corner of the window and click on any option you want to
know about. Then a pop up window appears with information about that option's feature which is
provided from the driver.
If you want to search information via a keyword, click the Dell tab in the Printing Preferences
window, and enter a keyword in the input line of the Help option.
122
Printing Multiple Pages on One Sheet of the Paper 1 2
You can select the number of pages to print on a single sheet of paper. To print more than one
page per sheet, the pages will appear decreased in size and arranged on the sheet. You can print up 3 4
4 If necessary, select the page order on the Page Order drop-down list.
1 2 1 3 2 1 3 1
3 4 2 4 4 3 4 2
Right, Then Down, Left, Then Down, Then
Down Then Right Down Left
123
Check Print Page Border to print a border around each page on the sheet. Print Page
Border is enabled only if the Pages per Side setting is set to a number greater than one.
5 Click the Paper tab and select the paper source, size, and type.
6 Click OK and print the document.
124
Fitting Your Document to a Selected Paper Size
You can scale your print job to any selected paper size regardless of the original document size.
This can be useful when you want to check fine details on a small document. A
1 When you change the print settings from your software application, access the printer
properties.
2 From the Paper tab.
3 Select the paper size you want from the Fit to Page.
125
Printing Posters
You can print a single-page document onto 4, 9, or 16 sheets of paper, for the purpose of pasting
the sheets together to form one poster-size document.
1 When you change the print settings from your software application, access the printer
properties.
2 From the Basic tab, select Poster Printing in the Type drop-down list.
s 2x2
126
4 Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting
the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
0.1 inches
0.1
5 Click the Paper tab and select the paper source, size, and type.
6 Click OK and print the document. You can complete the poster by reconstructing the results.
127
Printing Booklets
This printer feature allows you to print your document on both sides of the paper and arranges the
8 9 pages so that the paper can be folded in half after printing to produce a booklet.
1 When you change the print settings from your software application, access the printer
properties.
2 From the Basic tab, select Booklet Printing in the Type drop-down list.
NOTE: The Booklet Printing option is not available for all paper sizes. In order to find out the
available paper size for this feature, select the paper size in the Size option on the Paper tab, then
check if the Booklet Printing in a Layout Options drop-down list on the Basic tab is activated.
3 Select the paper source, size, and type.
4 Click OK and print the document.
128
Printing on Both Sides of Paper
Your printer prints on both sides of the paper automatically.
Before printing, decide on which edge you will be binding your finished document. The
binding options are:
3
2 5
3
2 5 3
5 3
5
NOTE: Do not print on both sides of labels, transparencies, envelopes, or thick paper. Damage to
the printer and paper jamming might result.
NOTE: To use the double-sided printing, you can use only the following paper size: A4, Letter,
Legal and Folio.
1 When you change the print settings from your software application, access the printer
properties.
2 From the Basic tab, select the paper orientation.
129
3 From the Double-Sided Printing section, select the desired binding option.
4 Click the Paper tab and select the paper source, size and type.
5 Click OK and print the document.
Your printer prints on both sides of the paper automatically.
130
Using Watermarks
The Watermark option allows you to print text over an existing document. For example, you may
want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally
across the first page or all pages of a document.
There are several predefined watermarks that come with your printer. They can be modified or
you can add new ones to the list.
Preview image
Creating a Watermark
1 When you change the print settings from your software application, access the printer
properties.
2 Click the Advanced tab and click Edit... in the Watermark section. The Edit Watermarks
window appears.
3 Enter the text message you want to print in the Watermark Message box.
The message displays in the preview image window. The preview image is provided so that
you can see how the watermark will appear on the printed page.
131
When the First Page Only box is checked, the watermark is printed on the first page only.
NOTE: You can enter up to 256 letters.
4 Select the watermark options.
You can select the font name, style and size and gray scale level from the Font Attributes
section and set the angle of the watermark from the Message Angle section.
5 Click Add to add a new watermark to the list.
6 When you finish creating, click OK and start printing.
To stop printing the watermark, select None on the Watermark drop-down list.
Editing a Watermark
1 When you change the print settings from your software application, access the printer
properties.
2 Click the Advanced tab and click Edit... in the Watermark section. The Edit Watermarks
window appears.
3 Select the watermark you want to edit from the Current Watermarks list and change the
watermark message and options.
4 Click Update to save the changes.
5 Click OK.
Deleting a Watermark
1 When you change the print settings from your software application, access the printer
properties.
2 Click the Advanced tab and click Edit... in the Watermark section. The Edit Watermarks
window appears.
3 Select the watermark you want to delete on the Current Watermarks list and click Delete.
4 Click OK.
132
Using Overlays
What is an Overlay?
An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file
format that can be printed on any document. Overlays are often used to take the place of
preprinted forms and letterhead paper. Rather than using preprinted letterhead, you can create an
overlay containing the exact same information that is currently on your letterhead. To print a letter
with your company’s letterhead, you do not need to load preprinted letterhead paper in the printer.
You need only tell the printer to print the letterhead overlay on your document.
Creating a New Page Overlay
To use a page overlay, you must create a new page overlay containing your logo or image.
NOTE: The overlay document size must be the same as documents you will print with the overlay.
Do not create an overlay with a watermark.
1 Create or open a document containing text or an image for use in a new page overlay.
Position the items exactly as you wish them to appear when printed as an overlay. If needed,
save the file for later use.
2 When you change the print settings from your software application, access the printer WORLD BEST
properties.
133
3 Click the Advanced tab and click Edit... in the Overlay section.
134
5 In the Save As window, type a name of up to eight characters in the File name box. Select
the destination path, if necessary. (The default is C:\FormOver).
6 Click Save. You can see the name in the Overlay List.
7 Click OK or Yes until you complete creating.
The file is not printed out; it is stored in your computer.
135
5 If the overlay file you want does not appear in the Text drop-down list, select Edit... from
the list and click Load. Select the overlay file you want to use. If you have stored the
overlay file you want to use in an external source, you can also load the file when you access
the Load window.
After you select the file, click Open. The file is now shown in the Overlay List box and is
available for printing. Select the overlay from the Overlay List box.
6 If necessary, click Confirm Page Overlay When Printing. When this box is checked, a
message window appears each time you submit a document for printing, asking you to
confirm that you want to print an overlay on your document.
Answering Yes to the window means that the selected overlay will be printed with your
document. Answering No to the window cancels the use of the overlay page.
If this box is empty and an overlay has been selected, the overlay will be automatically
printed with your document.
7 Click OK or Yes until the printing starts.
The overlay is downloaded with your print job and printed on your document.
136
Deleting a Page Overlay
You can delete page overlays that are no longer used.
1 In the printer properties window, click the Advanced tab.
2 Click Edit... in the Overlay section.
3 Select the overlay you want to delete from the Overlay List box.
4 Click Delete.
5 When a confirming message window appears, click Yes.
6 Click OK until you exit the Print window.
137
138
Copying
139
Loading Paper for Copying
The instructions for loading print materials are the same whether you are printing, faxing, or
copying. For further details, see "Loading Paper" for loading paper in the paper tray and "Using
the MPF (Multi purpose feeder)" for loading paper in the multi purpose tray.
Preparing a Document
You can use the document glass or the DADF (Duplex Automatic Document Feeder) to load an
original document for copying, scanning and sending a fax. Using the DADF, you can load up to
50 sheets of 75 g/m2 (20 lb) documents for one job. Using the document glass, you can load one
sheet at a time.
NOTE: To get the best scan quality, especially for color or gray scale images, use the document
glass instead of the DADF.
When you use the DADF:
• Do not load documents smaller than 5.59 by 5.83 in. (142 by 148 mm) or larger than 8.5 by
14 in. (216 by 356 mm).
• Do not attempt to feed the following types of documents:
– Carbon-paper or carbon-backed paper
– Coated paper
– Onion skin or thin paper
– Wrinkled or creased paper
– Curled or rolled paper
– Torn paper
140
– Corner damage caused by excessive stapling/removal.
• Remove all staples and paper clips before loading documents.
• Ensure that any glue, ink or correction fluid on the paper is completely dry before loading
documents.
• Do not load documents containing different sizes or weights of paper.
• Do not load booklets, pamphlets, transparencies or documents having other unusual
characteristics.
141
2 Adjust the document width guides to the correct document size. Ensure that the bottom of
the document stack matches the paper size marked on the document input tray.
For detailed guidelines for preparing an original document, see "Preparing a Document".
To load the document in the document glass:
1 Open the document cover.
142
2 Place the document face down on the document glass and align it with the registration guide
on the top left corner of the glass.
For detailed guidelines for preparing an original document, see "Preparing a Document".
3 Close the document cover.
NOTE: If you are copying a page from a book or magazine, lift the cover until its hinges are
caught by the stopper and then close the cover. If the book or magazine is thicker than 30 mm,
start copying with the cover open.
NOTE: Leaving the cover open while copying may affect the copy quality and toner
consumption.
Making Copies
NOTE: A computer connection is not required for copying.
NOTE: Contaminating on the document glass may cause black spots on the printout. For best
results, clean the document glass before use. See "Cleaning the scanner".
1 Load the document(s) face up with the top edge in first into the DADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Customize the copy settings including the number of copies, copy size, the contrast, and the
image quality by using the operator panel. See "Setting Copy Options".
143
3 If necessary, you can use special copy features, such as ECO, Book, Collate, Auto Fit,
Clone, Poster, ID copying, and n-up copy referring to "Using Special Copy Features".
4 Press Start ( ). (on the touch screen or the operator panel)
NOTE: You can cancel the copy job at any time. Press , and the copying will stop.
Number of Copies
You can select the number of copies from 1 to 500.
1 Press Copy from the home screen.
2 Enter the value you want using the number keypad.
3 Press Start ( ). (on the touch screen or the operator panel)
You can cancel the copy job at any time. Press and the copying will stop.
Enlarge/Reduce Copy
You can reduce or enlarge the size of a copied image, from 25 percent to 400 percent, when you
copy original documents from the document glass or the DADF. Note that the zoom rate available
is different depending on the document loading method.
NOTE: When you make a reduced copy, black lines may appear at the bottom of your copy.
To select from the predefined copy sizes:
1 Press Copy from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Zoom.
4 Press the left/right arrows to select the zoom rate you want.
You can select from 25~400%.
144
Contrast
Adjust the contrast to make the copy lighter or darker than the original.
1 Press Copy from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Contrast.
4 Press the left/right arrows to select the contrast you want.
Original Size
You can set the size of a copied image, when you copy original documents from the documents
glass or the DADF.
1 Press Copy from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Original Size.
4 Press the left/right arrows to select the original size you want.
Original Type
The original type setting is used to improve the image quality by selecting the document type for
the current copy job.
1 Press Copy from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Original Type.
4 Press the left/right arrows to select the image quality mode you want.
• Text: Use for documents with fine details, such as fine text.
• Text & Photo: Use for documents with both text and photo/gray tones.
• Photo: Use for documents with photo or gray tones.
145
Using Special Copy Features
NOTE: Some features may not be available depending on where you loaded the document, on the
document glass or in the DADF.
NOTE: The menu items of Collate Copy, 2 up, and 4 up may be available only when you loaded
the document in the DADF.
You can use the following copy features using the Copy menu:
• ECO Copy: The eco feature allows you to save print resources and leads you to
eco-friendly copy. See "ECO Copying".
• Book Copy: Use this feature to copy. See "Book Copying".
• Collate Copy: Prints output in sets to match the sequence of originals. See "Collate
Copying".
• Auto Fit Copy: Automatically reduces or enlarges the original image to fit on the paper
currently loaded in the printer. See "Auto Fit Copying".
• Clone Copy: Prints multiple image copies from the original document on a single page. The
number of images is automatically determined by the original image and paper size. See
"Clone Copying".
• Poster Copy: Prints an image onto 9 sheets of paper (3 by 3). You can paste the printed
pages together to make one poster-size document. See "Poster Copying".
• ID Copy: Prints a 2-sided original document onto one sheet of paper. See "ID Copying".
• N-up Copy: Prints 2 or 4 original images to fit onto one sheet of paper. See "2-up or 4-up
copying (N-up)".
146
ECO Copying
You can cut toner consumption and paper usage.
To make the ECO copying:
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Copy from the home screen.
3 Press the left/right arrows to select ECO Copy.
4 Press Options.
5 Press the up/down arrows to select in an environment friendly option.
6 Press the left/right arrows to select you want.
7 Press to go to the upper menu.
8 Press Start ( ). (on the touch screen or the operator panel)
NOTE: You can cancel the copy job at any time. Press , and the copying will stop.
Book Copying
Use this feature to copy a book. If the book is too thick, lift the scanner lid until its hinges are
engaged by the stopper and then close the scanner lid. If the book or magazine is thicker than 30
mm (1.18 inches), start copying with the scanner lid open.
This special copy mode can be applied when you load a document using only the document glass.
If a document is detected in the DADF, the book copying feature does not work.
1 Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Copy from the home screen.
3 Press Book Copy Options.
4 Press Book Copy.
5 Press the left/right arrows to select you want.
• Both: Prints both facing pages of the book.
• Left: Prints left page of the book.
• Right: Prints right page of the book.
147
6 If necessary, customize the copy settings including number of copies, contrast, original size,
and original type. See "Setting Copy Options".
7 Press to go to the upper menu.
8 Press Start ( ). (on the touch screen or the operator panel)
NOTE: You can cancel the copy job at any time. Press , and the copying will stop.
Collate Copying
This special copy mode can be applied when you load a document using only the DADF.
To make the Collate copying:
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Copy from the home screen.
3 Press the left/right arrows to select Collate Copy.
4 If necessary, customize the copy settings including number of copies, contrast, original type,
and original size by pressing Options. See "Setting Copy Options".
5 Press to go to the upper menu.
6 Press Start ( ). (on the touch screen or the operator panel)
NOTE: You can cancel the copy job at any time. Press , and the copying will stop.
148
5 Press to go to the upper menu.
6 Press Start ( ). (on the touch screen or the operator panel)
NOTE: You can cancel the copy job at any time. Press , and the copying will stop.
Clone Copying
This special copy mode can be applied when you load a document using only the document glass.
If a document is detected on the DADF, the Clone copying feature does not work.
NOTE: You cannot adjust the copy size using the Zoom menu while making a clone copy.
To make the Clone copying:
1 Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Copy from the home screen.
3 Press the left/right arrows to select Clone Copy.
4 If necessary, customize the copy settings including number of copies, contrast, original type,
and original size by pressing Options. See "Setting Copy Options".
5 Press to go to the upper menu.
6 Press Start ( ). (on the touch screen or the operator panel)
NOTE: You can cancel the copy job at any time. Press , and the copying will stop.
Poster Copying
This special copy mode can be applied when you load a document using only the document glass. If
a document is detected in the DADF, the Poster copying feature does not work.
NOTE: You cannot adjust the copy size using the Zoom menu button for making a poster.
To make the Poster copying:
1 Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Copy from the home screen.
3 Press the left/right arrows to select Poster Copy.
4 If necessary, customize the copy settings including number of copies, contrast, original type,
and original size by pressing Options. See "Setting Copy Options".
5 Press to go to the upper menu.
6 Press Start ( ). (on the touch screen or the operator panel)
NOTE: You can cancel the copy job at any time. Press , and the copying will stop.
149
Your original document is divided into 9 portions. Each portion is scanned and printed one
by one in the following order:
ID Copying
When you copy using this feature, the printer prints one side on the upper half of the paper and the
other side on the lower half without reducing the original. This feature is helpful for copying a
small-sized document, such as a name card.
If the original document is larger than the printable area, some portions may not be printed.
This special copy mode can be applied when you load a document using only the document glass.
If a document is detected in the DADF, the ID copying feature does not work.
NOTE: You cannot adjust the copy size using the Zoom menu for ID copying.
To make the ID copying:
1 Press ID Copy ( ) in the operator panel.
OR
Press Copy ID Copy from the home screen.
2 Place the front side of an original facing down on the document glass where arrows indicate
as shown, and close the scanner lid.
3 Press the Next ( ) button.
4 If necessary, customize the copy settings including number of copies, contrast, original type,
and original size by pressing Options. See "Setting Copy Options".
5 Press Start ( ). (on the touch screen or the operator panel)
6 Turn the original over and place it on the document glass, where arrows indicate as shown
then, close the scanner lid.
7 Press Start ( ). (on the touch screen or the operator panel)
NOTE: You can cancel the copy job at any time. Press , and the copying will stop.
150
2-up or 4-up copying (N-up)
The machine reduces the size of the original images and prints 2 or 4 pages onto one sheet of
paper. This special copy mode can be applied when you load a document using only the DADF.
2
NOTE: You cannot adjust the copy size using the Zoom menu for making a 2 Up or 4 Up copy.
1 Load the document(s) face up with top edge in first into the DADF.
1
OR s 2-up copying
(Portrait)
Place a single document face down on the document glass.
1 2
For details about loading a document, see "Loading an Original Document".
2 Press Copy from the home screen.
3 Press N-up Copy Options. s 2-up
4 Press N-up. copying
(Landscape)
5 Press the left/right arrows to select 2 up or 4 up.
1 2
151
• 1->2 Side Long Edge: Prints pages to be read like a book.
• 1->2 Side Short Edge: Prints pages to be read by flipping through it like a note pad.
• 2->1 Side Long Edge: Scans both sides of the originals and prints each of them on a
separate sheet.
• 2->1 Side Short Edge: Scans both sides of the originals and prints each one on a
separate sheet, but the information on the back side of the printout is rotate 180°.
• 2->2 Side Long Edge: Scans both sides of the original and prints on both sides of the
paper. This function produces exactly the same print out from the originals.
6 If necessary, customize the copy settings including the number of copies, copy size,
contrast, and image quality. See "Setting Copy Options".
7 Press Start ( ) to begin copying.
152
Scanning
Scanning Overview
SmarThru Office
Scanning Using Dell Scan Manager
Scanning to a PC Application
Scanning and Sending an Email
Scanning and Sending to SMB Server
Scanning and Sending to FTP Server
Scanning and Sending Custom Email
Scan to Fax Server
Scanning Using the Windows Image
Acquisition (WIA) Driver
Scanning to the USB Memory
Managing the USB Memory
Scan to Email Setup
Scanning by a network connection
Setting up Address Book
Group Numbers
Changing Default Settings
153
Scanning Overview
Scanning with your machine lets you turn pictures and text into digital files that can be stored on
your computer. Then you can fax or email the files, upload them to your website, or use them to
create projects that you can print.
The scanning methods are scan to email, scan to computer (local and network), and scan to USB.
Use your Dell 2355dn Laser MFP to convert pictures and text into editable images on your
computer. After you install the software from the Software and Documentation CD, you can
scanning images using SmarThru Office on your computer, or through the network using Dell
Scan Manager, which enables you to scan a document on your printer as a JPEG, TIFF or PDF
and save it to a network-connected computer. Or, you can send the scanned image as an e-mail
attachment directly from the printer.
NOTE: SmarThru Office is the scanning program provided with your printer.
NOTE: If you prefer to use another application, such as Adobe PhotoShop, you must assign the
application to the printer by selecting it from the list of available applications. Please refer to
"Scanning Using Dell Scan Manager".
SmarThru Office
SmarThru Office offers you convenient features to use with your machine.
NOTE: If you double-click the SmarThru Office icon, the Quick Start Guide window pops up.
The Quick Start Guide window includes following menus: Categories, Binder, Life Cycle, Scan
and OCR, and Fix and Enhance. You can disable this window by checking “Do not show this
dialog again”.
154
4 The SmarThru Office appears.
For more information about SmarThru Office, click SmarThru Office help
SmarThru Office help. The SmarThru Office help window appears; you can view on
screen help supplied on the SmarThru Office program.
NOTE: Click the SmarThru Office icon in the tray area of the Windows taskbar to activate
the SmarThru Office launcher.
NOTE: Follow the steps below to uninstall SmarThru Office. Before you begin the uninstall,
ensure that all applications are closed on your computer.
a From the Start menu, select Programs or All Programs.
b Select SmarThru Office, and then select Uninstall SmarThru Office.
c When your computer asks you to confirm your selection, read the statement and click
OK.
d Click Finish.
155
3 Scan Setting window opens.
Property Description
Select Profile Allows you to save settings frequently used for future use. Click New Profile
to save the setting.
Scan Settings Allows you to customize settings for Scan Size and Paper Source.
Scan To Allows you to customize settings for File Name and location to send scanned
data.
Printing
1 Click the SmarThru icon in the tray area of the Windows taskbar to active the
SmarThru Office launcher.
2 Click the printing icon to open the faxing window.
156
3 Select the file you want to print.
4 Select the machine you want to use for printing.
5 Click Print to start the job.
157
Scanning Using Dell Scan Manager
About Dell Scan Manager
You just walk to the machine with the originals and scan them from the control panel, then the
scanned data will be stored in the connected computers My Document folder. When the setup
installation is completed, then you have installed the Dell Scan Manager on your computer
already. This feature can be used via the local connection or the network connection.
158
3 In the Set Scan Button window, select the scan setting option.
• Scan Destination: You can change the add or delete application programs and file
format.
• Scan Property: You can change the saving destination, resolution, color, and scan size.
4 Press OK after the setting is done.
159
Scanning to a PC Application
1 Load the document(s) face up with top edge in first into the DADF (Duplex Automatic
Document Feeder).
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Scan from the main screen.
3 Press Local PC or Network PC.
160
8 The selected application window opens. Adjust the scan settings and scan. For details,
please refer to the user’s guide of the application.
NOTE: If you selected My Document scanned image is saved in computer's My Document →
My Pictures → Dell folder.
NOTE: You can use Twain driver to scan quickly in Dell Scan Manager program.
161
Quick email sending to predefined multi destination by
Shortcut
Creating shortcut Meun
1 Press Shortcut ( )from the home screen.
2 Press the left/right arrows to select the Group Send.
3 If you want to change shortcut name, press when the confirmation window appears
and enter the new name using the keyboard. Otherwise, press .
162
Scanning and Sending to SMB Server
Select the folder and share it with the machine in order to receive the scanned file. You need to set
the SMB server setting from the Embedded Web Service before following the next steps. See
"Setting up an SMB server".
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Scan from the home screen.
3 Press the left/right arrows to select SMB.
6 If necessary, customize the scan settings including original size, scan color, scan format,
duplex, and image quality by using Options.
7 Press Start ( ). (on the touch screen or the operator panel)
The machine begins scanning and then sends the scanned image to the specified server.
163
Scanning and Sending to FTP Server
Select the folder and share it with the machine in order to receive the scanned file. You need to set
the FTP server setting from the Embedded Web Service before following the next steps. See
"Setting up an FTP server"
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Scan from the home screen.
3 Press the left/right arrows to select FTP.
6 If necessary, customize the scan settings including original size, scan color, scan format,
duplex, and image quality by using Options.
7 Press Start ( ). (on the touch screen or the operator panel)
The machine begins scanning and then sends the scanned image to the specified server.
164
Scanning and Sending Custom Email
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Scan from the home screen.
3 Press the left/right arrows to select Custom Email.
165
Scan to Fax Server
Fax server will decipher the fax/e-mail data to send out the job. The e-mail is automatically
processed by fax server and sent to the given recipient.
First, the printer sends the scanned data to the fax server. Then, the fax server uses PSTN to send
a fax/e-mail data to recipient.
To use fax server features as scan to e-mail, you first need to configure the network settings. See
"Dell Printer Configuration Web Tool" for network parameters.
1 Press Scan from the home screen.
2 Press the left/right arrows to select Fax Server.
166
Scanning Using the Windows Image Acquisition (WIA)
Driver
Your printer also supports the WIA driver for scanning images. WIA is one of the standard
components provided by Microsoft Windows XP/Server 2003/Server 2008/Vista/7 and works
with digital cameras and scanners. Unlike the TWAIN driver, the WIA driver enables you to scan
an image and easily manipulate those images without using additional software.
NOTE: The WIA driver works only on Windows XP/Server 2003/Server 2008/Vista/7.
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Click Start Control Panel Printers and Other Hardware Scanners and
Cameras.
For Windows Vista, click Start Control Panel Hardware and Sound Scanners
and Cameras.
3 Double click your scanner icon. The Scanners and Camera Wizard launches.
For Windows 7, click right button of mouse on device driver icon in Printers and Faxes
Start Scan. New Scan application appears.
4 Choose your scanning preferences and click Preview to see how your preferences will affect
the picture.
5 Enter a picture name, and select a file format and destination to save the picture.
6 Follow the on-screen instructions to edit the picture after it is copied to your computer.
167
NOTE: SmarThru Office built-in OCR software can copy text from scanned documents to any text
editing, word processing, or spreadsheet program. The OCR process requires textual images
scanned at 150 to 600 dpi. 300 dpi or 600 dpi is recommended for graphics.
168
Insert a USB memory key into the USB memory port on the front of your printer.
CAUTION: Do not remove the USB memory key during scanning operation. This may damage your
printer.
169
4 Press the left/right arrows to select USB.
NOTE: 600 dpi resolution is available in color scanning only when additional memory DIMM is
installed.
1 Press Scan from the home screen.
170
2 Press the left/right arrows to select USB.
171
Managing the USB Memory
You can delete image files stored in the USB memory one by one or all at once by formatting the
memory.
172
4 Press when the confirmation window appears.
5 Press until return to the Standby mode.
173
Scan to Email Setup
To use e-mail features such as Scanning to E-mail and Fax Forward to E-mail addresses, you first
need to configure the network settings and set up your e-mail account. See "Setting Up a
Network-connected Printer" for network parameters.
Option Description
SMTP Servera You can set the printer to access an SMTP server for outgoing mail.
• SMTP Server: Enables you to enter the IP address or host name of the SMTP
server. This can be given in dotted decimal notation or as a domain name. (e.g.
111. 222. 333. 444 or smtp.xyz.com)
• Max Mail Size: Enables you to specify the maximum size of mail which can be
sent.
Send to Self You can set whether or not your outgoing emails are sent to your email account.
Default To You can set the default e-mail address that appears on the display(Max10).
Address
Default Subject You can set the default subject in your emails.
174
Option Description
Email Forward You can set the printer to forward all of the outgoing or incoming faxes to specified
e-mail addresses. See "Fax Forward to E-mail addresses".
Control Access You can protect the Email Setup feature with a passcode.
a If you want to use the host name in SMTP server, you must set the DNS server first.
175
Setting up an e-mail account
To scan and send an image as an email attachment, you need to set up network parameters using
Embedded Web Service.
1 Enter your machine’s IP address as the URL in a browser and click Go to access the web site
of your machine.
2 Click Email Settings SMTP Server Setup.
3 Enter the server port number, from 1 to 65535.
The default port number is 25.
4 Put a check mark in SMTP Requires Authentication to require authentication.
5 Enter your SMTP Server Login Name, SMTP Server Password, SMTP Server
Connection Timeout, and Maximun Message Size.
6 Click Submit.
176
14 Click Apply.
177
6 Enter your Login Name, Password, Maximun Number of Search Results, and Search
Timeout.
See "Email Settings" for network parameters.
. NOTE: LDAP Referral: LDAP client will search referral server in case LDAP server has no
data to reply of query and LDAP server has any referral server.
7 Click Submit.
178
Setting up an e-mail alert
To configure detailed settings for email alert.
1 Enter your machine’s IP address as the URL in a browser and click Go to access the web site
of your machine.
2 Click Email Settings → Email Alert Setup.
3 Enter the item you want appears.
4 Click Submit.
NOTE: This feature is available only when DNS server is correctly set up.
Option Description
SMTP Port Specifies the SMTP port number. This must be 25 or between
Number 5000 and 65535.
Reply Address Designates the reply e-mail address sent with each E-mail Alert.
179
Option Description
Setup POP3 POP3 Server and Specifies the POP3 server address in IP address format of
before SMTP Porta "aaa.bbb.ccc.ddd" or as a DNS host name up to 63 characters.
And specifies the POP3 server port number up to 15
alphanumeric characters.
POP3 User Namea Specifies the POP3 account user name.Up to 63 alphanumeric
characters, periods, hyphens, under bars, and at symbols (@) can
be used. If specifying more than one address, separate them using
commas.
Email Alert Email List 1~2 Sets acceptable e-mail addresses for the E-Mail Alert feature up
Setup to 255 alphanumeric characters.
Select Alerts for • Supply Alert: Select the check box to receive an E-Mail Alert
List 1 for consumables.
• Paper Handling Alert: Select the check box to receive an
E-Mail Alert for paper handling.
Select Alerts for • Supply Alert: Select the check box to receive an E-Mail Alert
List 2 for consumables.
• Paper Handling Alert: Select the check box to receive an
E-Mail Alert for paper handling.
• Toner Low: Select the check box to receive an E-Mail Alert for
toner low.
• Toner Almost Empty: Select the check box to receive an
E-Mail Alert for toner almost empty.
• Toner Empty: Select the check box to receive an E-Mail Alert
for toner empty.
a Available when SMTP requires POP3 Before SMTP Authentication is selected.
180
Setting up Address Book
You can set up your Address Book with the email addresses that you use frequently. You can then
easily and quickly enter email addresses by entering the name you have assigned in the Address
Book.
181
3 Press the up/down arrows to select Email/Fax List.
4 Press Email List View List.
5 Press Individual.
6 To delete the selected address, press the mark next to the e-mail address you want to
delete.
OR
To edit the e-mail address, press the name or e-mail address and edit the name or e-mail
address using the keyboard.
7 Press or when the confirmation window appears.
8 Press the home icon ( ) to return to the Standby mode.
Group Numbers
If you frequently send the same document to several destinations, you can group these
destinations and set them under a group dial location. This enables you to use a group dial number
setting to send a document to all destinations in the group. You can set up to 50 (1 through 50)
group dial numbers.
182
4 Press Email List View List.
5 Press Group.
6 Press the button Add.
7 Enter Name in the field with the pop up keyboard and select Speed Dial using the left/right
arrows or keypad.
8 Press the Group Members Email List.
9 Select an entry using the up/down arrows from e-mail address list.
10 Press until confirmation window appears.
11 Press or .
12 Press the home icon ( ) to return to the Standby mode.
183
9 To add the e-mail address, press the up/down arrows to select the e-mail address you wand
add.
To delete the e-mail address, press the mark next to the e-mail address you want to
delete.
10 Press the home icon ( ) to return to the Standby mode.
184
Networking
185
About Sharing the Printer on a Network
Locally-shared Printer
You can connect the printer directly to a selected computer, which is called the “host computer”
on the network. The printer can then be shared by other users on the network through a Windows
2000, XP, Server 2003, Server 2008, Vista, Windows 7, or Server 2008 R2 network printer
connection.
186
4 If you are using Windows Vista, you may be prompted to change the sharing options before
you can continue. Press the Change Sharing Options button, and the press Continue on
the next dialog box.
5 For Windows 2000, check the Shared As box.
For Windows XP/Server 2003/Server 2008/Vista/ 7 / Server 2008 R2, check the Share this
printer box.
6 Fill in the Share Name field.
7 Click Additional Drivers, and select the operating systems of all network clients printing to
this printer.
8 Click OK.
If you are missing files, you are prompted to insert the server operating system CD.
a Insert the Software and Documentation CD, ensure that the drive letter is correct for
your CD-ROM drive, and then click OK.
b If you are using Windows Vista: Brows to a client computer running the operating
system, and then click OK. If you are using any other Windows version: Insert the
operating system CD, ensure that the drive letter is correct for your CD-ROM drive, and
then click OK.
9 Click Close.
To check that the printer was successfully shared:
• Make sure the printer object in the Printers folder shows it is shared. For example, in
Windows 2000, a hand is shown underneath the printer icon.
• Browse My Network Places or Network Neighborhood. Find the host name of the server,
and look for the shared name you assigned to the printer.
Now that the printer is shared, you can install the printer on network clients using the point and
print method or the Peer-to-Peer method.
187
3 Double-click the host name of the printer server computer.
4 Right-click the shared printer name, and then click Install or Connect.
Wait for the driver information to copy from the print server computer to the client
computer, and for a new printer object to be added to the Printers folder. The time this takes
varies, based on network traffic and other factors.
5 Close My Network Places or Network Neighborhood.
6 Print a test page to verify print installation.
When a test page prints successfully, printer installation is complete. See "To print a test
page:".
Peer-to-Peer
If you use the Peer-to-Peer method, the printer driver is fully installed on each client computer.
Network clients retain control of driver modifications. The client computer handles the print job
processing.
1 For Windows 2000, click the Start button → Settings → Printer.
For Windows XP/Server 2003, click the Start button and point to Printers and Faxes.
For Windows Vista/Server 2008, click the Start button and click Control Panel →
Hardware and Sound → Printers.
For Windows 7, click the Start button and click Control Panel → Hardware and Sound
→ Devices and Printers.
For Windows Server 2008 R2, click the Start button and click Control Panel →
Hardware → Devices and Printers.
2 Click Add Printer to launch the Add Printer wizard.
3 Click A network printer, or a printer attached to another computer.
4 Select the network printer from the Shared printers list. If the printer is not listed, type the
path of the printer in the text box.
For example: \\<print server host name>\<shared printer name>
The print server host name is the name of the print server computer that identifies it to the
network. The shared printer name is the name assigned during the print server installation
process.
5 Click OK.
If this is a new printer, you may be prompted to install a printer driver. If no system driver is
available, then you will need to provide a path to available drivers
188
6 Select whether you want this printer to be the default printer for the client, and then click
Finish.
7 Print a test page to verify printer installation.
When a test page prints successfully, printer installation is complete.
189
• Print a Network Configuration Page
• Configure TCP/IP
• Configure EtherTalk
• Configure a Wireless network
Item Requirements
190
Setting Network Protocols
When you first install and power up the printer, all supported network protocols are enabled. If a
network protocol is enabled, the printer may actively transmit on the network even when the
protocol is not in use. This may slightly increase network traffic. To eliminate unnecessary traffic,
you may disable unused protocols.
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Network Setup.
4 Press the up/down arrows until you see the desired protocol
5 If you selected Ethernet Speed, select a network speed.
If you selected TCP/IP (IPv4) or TCP/IP (IPv6), assign a TCP/IP address. For details, see
"Configuring TCP/IP".
If you selected EtheTalk.
a Press Activate.
b Press the left/right arrows to change the setting to On (enable) or Off (disable).
NOTE: When you set EtheTalk, you must restart your machine to apply new settings.
6 Press the home icon ( ) to return to the Standby mode.
Configuring TCP/IP
• Static Addressing: TCP/IP address is assigned manually by the system administrator.
• Dynamic Addressing BOOTP/DHCP (default): TCP/IP address is assigned automatically by
a DHCP or BOOTP server on your network.
NOTE: Only the system administrator can set the IP address forTCP/IP (IPv6).
Setting TCP/IP
To enter the TCP/IP setting from your printer’s operator panel, take the following steps:
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Network Setup.
4 Press the up/down arrows until you see the desired protocol
If you selected TCP/IP (IPv4).
a Press IPv4 Activate.
b Press the left/right arrows to change the setting to On (enable) or Off (disable).
191
If you selected TCP/IP (IPv6).
a Press IPv6 Activate.
b Press the left/right arrows to change the setting to On (enable) or Off (disable).
5 Press the home icon ( ) to return to the Standby mode.
Static Addressing
To enter the TCP/IP address from your printer’s operator panel, take the following steps:
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Network Setup.
4 Press the up/down arrows to select TCP/IP (IPv4).
5 Press the up/down arrows to select Set IP Address.
6 Select Configuration and press the left/right arrows to select Manual.
7 Select the IP Address menu.
An IP address consists of 4 bytes.
8 Press 1st byte area and enter the numbers using the keypad.
Enter the rest of the bytes in the same way.
9 Enter other parameters, such as the Subnet Mask or Gateway.
10 After entering all parameters, press the home icon ( ) to return to the Standby mode.
192
2 Press the Next ( ) button.
3 Press the up/down arrows to select Network Setup.
4 Press the up/down arrows to select Clear Settings.
5 Press when the confirmation window appears.
6 Power the printer off and back on or reset the network interface card.
193
Google Cloud Print™
Google Cloud Print™ is a service that allows you to print to a printer using your smart phone,
tablet, or any other web-connected devices. Just register your Google account with the printer,
and you are ready to use the Google Cloud Print™ service. You can print your document or email
with Chrome OS, Chrome browser, or a Gmail™/ Google Docs™ application on your mobile
device, so you don’t need to install the printer driver on the mobile device. Refer to the Google
website (http://support.google.com/cloudprint) for more information about Google Cloud Print™.
194
Printing with Google Cloud Print™
The printing procedure varies depending on the application or the device you are using. You can
see the application list that supports Google Cloud Print™ service.
To share your printer with your Friends, please refer to the following web site.
http://support.google.com/chromeos/bin/answer.py?hl=en&answer=124106
NOTE: Make sure the printer is turned on and connected to a wired or wireless network that has
access to the Internet.
195
196
Faxing
197
Setting the Printer ID
In most countries, you are required by law to indicate your fax number on any fax you send. The
printer ID, containing your telephone number and name or company name, will be printed at the
top of each page sent from your printer.
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Initial Setup.
4 Press the up/down arrows to select Machine ID.
5 Enter the Fax and ID field using the pop-up keyboard.
For details on how to use the keyboard to enter alphanumeric characters, see "Understanding
the Keyboard".
6 Press the home icon ( ) to return to the Standby mode.
198
Setting Daylight Savings Time
If your country switches to Daylight Savings Time each year, use this procedure to automatically
switch to Daylight Savings Time and to Standard time.
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Initial Setup.
4 Press the up/down arrows to select Day Light Saving.
5 Press the left/right arrows to select Manual.
6 Enter the Start Time and End Time each using the up/down arrows.
7 Press the home icon ( ) to return to the Standby mode.
199
Setting Sounds
Speaker, Ringer, Dial Tone, Fault, Conflict, and Selection
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Initial Setup.
4 Press the up/down arrows to select Sound & Volume.
5 Press the up/down arrows to select the appropriate option you want.
• Speaker: Turns On or Off the sounds from the telephone line through the speaker, such
as a dial tone or a fax tone. With this option set to Comm. which means Comm., the
speaker is on until the remote machine answers.
• Ringer: Adjusts the ringer volume. For the ringer volume, you can select Off, Low,
Med, and High.
• Dial Tone: Adjusts the dial tone volume. For the dial tone volume, you can select 1-7.
• Fault: Adjusts the ‘error occurs’ volume. For the error volume, you can select Off,
Low, Med, and High.
• Conflict: Adjusts the conflict volume. For the error volume, you can select Off, Low,
Med, and High.
• Selection: You can set the selection volume for when pressing the button, you can
select Off, Low, Med, and High.
6 Press the home icon ( ) to return to the Standby mode.
200
Once Toll Save mode is activated, your printer stores all of the documents to be faxed into its
memory and sends them at the programmed time.
To turn Toll Save mode off, follow steps 1 and 5 in "Toll Save Mode" and then press the left/right
arrows until Off displays.
Option Description
Contrast You can select the default contrast value to fax your documents normal, lighter,
or darker.
Send Quality You can select the default resolution setting to Standard, Fine, Super Fine,
Photo Fax, or Color Fax.
Original Type You can select the type of original you are faxing. This will give you a better
fax.
Original Size You can select the original document type to enhance the quality of a document.
Tone / Pulse You can set the dial mode for your machine to either tone dialing or pulse
dialing.
Ring to Answer You can specify the number of times the printer rings, 1-7, before answering an
incoming call.
201
Option Description
Receive Mode You can select the default fax receiving mode.
• Fax mode (automatic receive mode): The printer answers an incoming call
and automatically goes into receive mode. The number of rings before the
printer answers can be set in the Ring to Answer option. If the user memory is
full, the printer can no longer receive any incoming fax. Secure free memory to
resume by canceling Priority Send or printing received faxes.
• Tel mode (manual receive mode): Receives a fax by pressing On Hook Dial
and then Start.
• Ans/Fax mode: The printer can share one telephone line with an answering
machine. In this mode, the printer may monitor the fax signal and pick up the
line if there are fax tones. If the phone communication in your country is serial,
this mode is not available.
• DRPD mode: Before using the Distinctive Ring Pattern Detection (DRPD)
option, distinctive ring service must be installed on your telephone line by the
telephone company. After the telephone company has provided a separate
number for faxing with a distinctive ring pattern, configure the fax setup to
monitor for that specific ring pattern.
Redial Delay Your printer can automatically redial a remote fax machine if it was busy.
Intervals from 1-15 minutes can be entered.
Redial Attempt You can specify the number of redial attempts, 0-13.
MSG Confirm You can set your printer to print a report showing whether the transmission was
successful, how many pages were sent, and more. The available options are On,
Off and On-Error, which prints only when a transmission is not successful.
Auto Report A report with detailed information about the previous 50 communications
operations, including time and dates. The available options are On or Off.
Auto Reduction When receiving a document as long as or longer than the paper loaded in the
paper tray, the printer can reduce the size of the document to fit the size of paper
loaded in the printer. Select On if you want to automatically reduce the
incoming document.
With this feature set to Off, the printer cannot reduce the document to fit onto
one page. The document is divided and printed in actual size on two or more
pages.
Discard Size When receiving a document as long as or longer than the paper installed in your
printer, you can set the printer to discard any excess at the bottom of the page. If
the received page is outside the margin you set, it will print on two sheets of
paper at the actual size.
When the document is within the margin and the Auto Reduction feature is
turned on, the printer reduces the document to fit it onto the appropriate sized
paper and discarding does not occur. If the Auto Reduction feature is turned off
or fails, the data within the margin will be discarded. Settings range from 0-30
mm.
202
Option Description
Receive Code The Receive Code enables you to initiate fax reception from an extension
phone plugged into the extension telephone socket( ) on the back of the
printer. If you pick up the extension phone and hear fax tones, enter the Receive
Code. The Receive Code is preset to *9* at the factory. Settings range from 0-9.
See "Receiving Manually Using an Extension Telephone" for more information
about using the code.
DRPD Mode You can receive a call using the Distinctive Ring Pattern Detection (DRPD)
feature which enables a user to use a single telephone line to answer several
different telephone numbers. In this menu, you can set the printer to recognize
the ring patterns to answer. For details about this feature, see "Receiving Faxes
Using the DRPD Mode".
Tray You can set the tray that you want to use for a received fax printing job.
Print Duplex You can set the machine to print received faxes on both sides of paper. The
available options are Off, Long Edge, and Short Edge.
203
Sending a Fax
Adjusting the Document Contrast
Use the Contrast setting to fax your documents lighter or darker.
1 Press Fax from the home screen.
2 Press the Options or Next ( ) button.
3 Press the up/down arrows to select Contrast.
4 Press the left/right arrows to select the contrast mode you want.
• Lighter works well with dark print.
• Normal works well with standard typed or printed documents.
• Darker works well with light print or faint pencil markings.
NOTE: Faxes scanned in Super Fine resolution will transmit at the highest resolution supported
by the receiving device.
204
Sending a Fax Manually
1 Load the document(s) face up with top edge in first into the DADF (Duplex Automatic
Document Feeder).
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Fax Manual Send from the home screen.
205
Sending a Fax Automatically
You need to set fax phone number from the Setup Machine Setup Next ( ) Default
Setting Fax Default Auto Send before following the next steps.
1 Load the document(s) face up with top edge in first into the DADF (Duplex Automatic
Document Feeder).
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Fax Auto Send from the home screen.
3 If necessary, adjust the document contrast and resolution to suit your fax needs. See
"Adjusting the Document Contrast" or "Adjusting the Document Resolution"
4 Press Start ( ). (on the touch screen or the operator panel)
NOTE: Press to cancel the fax job at any time while sending the fax.
206
3 Press the left/right arrows to select On Hook Dial.
4 If necessary, adjust the document contrast and resolution to suit your fax needs. See
"Adjusting the Document Contrast" or "Adjusting the Document Resolution"
5 Press On Hook ( ).
6 Enter the remote fax machine’s fax number using the keypad.
7 Press Start ( ). (on the touch screen or the operator panel)
NOTE: Press to cancel the fax job at any time while sending the fax.
Confirming Transmissions
When the last page of your document has been sent successfully, the printer beeps and returns to
Standby mode.
If something goes wrong while sending your fax, an error message appears on the display. For a
listing of error messages and their meanings, see "Clearing LCD Error Messages".
If you receive an error message, press to clear the message and try to send the document again.
You can set your printer to print a confirmation report automatically after each fax transmission.
For further details, see the MSG Confirm item in "Available Fax Defaults Options".
Automatic Redialing
When the number you have dialed is busy or there is no answer when you send a fax, the machine
automatically redials the number. The redial time depends on the country's factory default setting.
To change the time interval between redials and the number of redial attempts, see "Available Fax
Defaults Options".
207
Redialing fax number
When you want to redial the last fax number you have sent, you can use this feature.
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Adjusting the Document Contrast".
2 Press Fax from the home screen.
3 Press the left/right arrows to select Redial.
4 If necessary, adjust the document contrast and resolution to suit your fax needs. See
"Adjusting the Document Contrast" or "Adjusting the Document Resolution"
5 Press Start ( ). (on the touch screen or the operator panel)
6 When the printer establishes contact with the receiving machine, it dials the number and
sends the fax.
Receiving a Fax
NOTE: The Dell 2355dn Laser MFP can print mono faxes only. If a color formatted fax is
received, the data will be automatically changed to mono fax.
208
If you want to adjust the ringer volume, see "Setting Sounds".
209
Using the Distinctive Ring Pattern Detection feature, your fax machine can “learn” the ring
pattern you designate to be answered by the FAX machine. This ringing pattern may be
recognized and answered as a FAX call, and all other ringing patterns will be forwarded to the
extension telephone or answering machine plugged into the extension telephone socket ( ) on
the back of your printer. You can easily suspend or change Distinctive Ring Pattern Detection at
any time.
Before using the Distinctive Ring Pattern Detection option, Distinctive Ring service must be
installed on your telephone line by the telephone company. To set up Distinctive Ring Pattern
Detection, you may need another telephone line at your location, dial your FAX number from
another line.
To set up the DRPD mode:
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Default Setting.
4 Press the up/down arrows to select the Fax Default Common.
5 Press the up/down arrows to select DRPD Mode.
6 Press the left/right arrows to select Set.
7 Call your fax number from another telephone. It is not necessary to place the call from a fax
machine.
8 When your printer begins to ring, do not answer the call. The printer requires several rings
to learn the pattern.
9 When the printer completes learning, the displays shows Complete DRPD Setup.
10 Press the home icon ( ) to return to the Standby mode.
When the DRPD feature is set up, the DRPD option is available in the Receive Mode menu. To
receive faxes in the DRPD mode, you need to set the menu to DRPD; see "Available Fax Defaults
Options".
NOTE: DRPD must be set up again if you re-assign your fax number, or connect the printer to
another telephone line.
NOTE: After DRPD has been set up, call your fax number again to verify that the printer answers
with a fax tone. Then call a different number assigned to that same line to ensure the call is
forwarded to the extension telephone or answering machine plugged into the extension telephone
socket ( ) on the back of the printer.
210
Receiving Faxes in the Memory
Since your printer is a multi-tasking device, it can receive faxes while performing other tasks. If
you receive a fax while you are copying, printing, or run out of paper or toner, your printer stores
incoming faxes in the memory. As soon as you finish copying, printing, or resupply the
consumables, the printer automatically prints the fax.
Automatic Dialing
Speed Dialing
You can store up to 400 frequently dialed numbers in one, two or three-digit speed dial locations
(0-399).
211
8 Press to go to the upper menu.
9 Press or when the confirmation window appears.
10 Press the home icon ( ) to return to the Standby mode.
4 If necessary, adjust the document contrast and resolution to suit your fax needs. See
"Adjusting the Document Contrast" or "Adjusting the Document Resolution"
5 Press the Next ( ) button.
6 Press the up/down arrows to select the speed dial number you want.
OR
Press the button Search. Searches the fax number which currently stored in
Individual phonebook. When the keyboard pops up, enter name.
7 Press Start ( ). (on the touch screen or the operator panel)
8 When the document is loaded on the document glass, the display asks if you want to send
another page. Select to add more documents or to begin sending the fax
immediately.
212
9 The fax number stored in the speed dial location is automatically dialed. The document is
sent when the remote fax machine answers.
Group Dialing
If you frequently send the same document to several destinations, you can create a group of these
destinations and set them under a one, two or three-digit group dial locations. This enables you to
use a group dial number setting to send the same document to all the destinations in the group.
NOTE: You cannot include one group dial number within another group dial number.
213
6 Press the up/down arrows to select the group dial number you want to edit.
OR
Press the button Search. Search the group or number name which is currently
stored in the group.
7 Press the Name and edit the group name using the keyboard.
8 Press Group Members Fax List.
9 To add the speed dial number, press the up/down arrows to select the speed dial you want
add.
To delete the speed dial number, select the speed dial you want delete and press .
10 Press the home icon ( ) to return to the Standby mode.
4 If necessary, adjust the document contrast and resolution to suit your fax needs. See
"Adjusting the Document Contrast" or "Adjusting the Document Resolution"
5 Press the Next ( ) button.
214
6 Press the up/down arrows to select the group dial number you want.
OR
Press the button Search. Searches the fax number which currently stored in
phonebook. When the keyboard pops up, enter name.
7 Press Start ( ). (on the touch screen or the operator panel)
8 When the document is loaded on the document glass, the display asks if you want to send
another page. Select to add more documents or to begin sending the fax
immediately.
9 The fax number stored in the group dial location is automatically dialed. The document is
sent when the remote fax machine answers.
215
Searching with a Particular First Letter
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Setup Machine Setup from the home screen.
3 Press the Next ( ) button.
4 Press the up/down arrows to select Email/Fax List.
5 Press Fax List View List.
6 Press Individual or Group.
7 Press the button.
8 Press Search.
The pop-up keyboard appears. Press the letter you want to search for. A name beginning
with the letter displays.
216
Other Ways to Fax
Sending a Delayed Fax
You can set your printer to store and then send a fax at a later time. You need to set start time from
the Setup Machine Setup Next ( ) Default Setting Fax Default Delayed
Send before following the next steps.
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Fax from the home screen.
3 Press the left/right arrows to select Delayed Send.
217
Sending a Priority Fax
Using the Priority Fax feature, a high priority document can be sent ahead of reserved operations.
The document is scanned into the memory and transmitted when the current operation is finished.
In addition, the priority transmission interrupts a broadcast operation between stations (i.e., when
the transmission to station A ends, before transmission to station B begins) or between redial
attempts.
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
2 Press Fax from the home screen.
3 Press the left/right arrows to select Priority Send.
218
Adding Documents to a Scheduled Fax
You can add documents to the delayed transmission previously reserved in your printer’s memory.
1 Load the document(s) face up with top edge in first into the DADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Adjusting the Document Contrast".
2 Press Job Status ( ) in the operator panel.
OR
Press Setup Job Status from the home screen.
3 Press the Next ( ) button.
4 Press the up/down arrows until you see the fax job to which you want to add documents.
5 Select the fax job you want to add documents.
6 Press Add.
When the document is loaded on the document glass, the display asks if you want to send
another page. Select to add more documents or to begin sending the fax
immediately.
7 After storing, the printer displays the numbers of total pages and added pages and then
returns to the Standby mode.
219
Fax Forward to E-mail addresses
You can set the printer to forward all outgoing or incoming faxes to the e-mail addresses.
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Email Setup.
4 Press the up/down arrows to select Email Forward.
5 Select the option you want at Attachment Type or Print Local Copy.
6 Press Fax Forwarding.
7 Press the left/right arrows to select the appropriate option you want.
• Off: Enables you to turn this feature off.
• All Faxes: Enables you to forward both incoming and outgoing faxes to a specified
e-mail address.
• Tx Only: Enables you to forward only outgoing faxes to a specified e-mail address.
• Rcv Only: Enables you to forward only incoming faxes to a specified e-mail address.
When you select this option, you should choose whether the printer prints out the
incoming faxes.
8 Enter the From /To using the keyboard.
9 Press the home icon ( ) to return to the Standby mode.
220
Additional Features
Using the Secure Receiving Mode
You may need to prevent your received faxes from being accessed by unauthorized people. You
can turn on the secure fax mode using the Secure Receive option to restrict printing out received
faxes when the printer is unattended. In the secure fax mode, all incoming faxes may go into
memory. When the mode turns off, any faxes stored may be printed.
NOTE: If the display shows a Memory Full message, your machine cannot receive fax. Delete
any documents you no longer need from the memory.
To turn the secure receiving mode on:
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Fax Setup.
4 Press the up/down arrows to select Secure Receive.
5 Select On in the Configuration.
6 Enter a four-digit passcode you want to use, using the keyboard.
7 Re-enter the passcode again and press OK.
8 Press Close when the confirmation window appears.
9 Press the home icon ( ) to return to the Standby mode.
When a fax is received in the secure receiving mode, your printer stores it into memory and
displays Secure Receive to let you know that there is a fax stored.
221
3 Enter the four-digit passcode and press OK.
The mode is deactivated and the printer prints all of the faxes which have been stored in
memory.
4 Press Close when the confirmation window appears.
5 Press the home icon ( ) to return to the Standby mode.
Printing Reports
The following reports are available:
222
Junk Fax List Report
This list shows up to 10 fax numbers specified as junk fax numbers by using the Junk Fax Setup
menu; see "Advanced Fax Setting Options". When the Junk Fax Setup feature is turned on,
incoming faxes from those numbers will be blocked.
This feature recognizes the last 6 digits of the fax number set as a remote machine’s ID.
Email Report
This report shows information about the emails that you have recently sent.
Printing a Report
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Reports.
4 Press the up/down arrows to select the reports you want.
• Printer Settings: Printer Settings list
• Network Settings: Network Settings list
• Fax List: Phonebook list
• Email Address Book: Email Address Book list
• Out-going Fax: Sent fax report
• In-coming Fax: Received fax report
• Scheduled Jobs: Scheduled job information
• MSG Confirm: Message confirmation
• Junk Fax List: Junk fax number lists
• Email: Sent e-mail report
• Op-panel Menu Tree : Menu Tree list
223
• Demo Page: Demo page
• PCL Font List: PCL Font list
• PS Font List: PS Font list
The selected information prints out.
Option Description
Send Forwarda You can set the printer to always forward all of the outgoing faxes to the
specified destination besides the fax numbers you entered.
Select Off to turn this feature off.
Select On to turn this feature on. You can set the number of the remote fax
machine to which the faxes are forwarded.
Receive Forwarda You can set your printer to forward incoming faxes to another fax number
during a specified time period. When a fax arrives at your printer, it is stored in
the memory. Then, the printer dials the fax number that you have specified and
sends the fax.
Select Off to turn this feature off.
Select On to turn this feature on. You can set the fax number to which the faxes
are forwarded and the start time and the end time. Also, you can forward
incoming faxes up to 25 fax numbers.
224
Option Description
Toll Save You can set your printer to store your faxes in memory and to send them at the
specified toll-saving time. For details about sending toll save faxes, see "Toll
Save Mode".
Select Off to turn this feature off.
Select On to turn this feature on. You can set the start time and date; and the end
time and date for toll save mode.
Junk Fax Setup Using the Junk Fax Setup feature, the system will not accept faxes sent from
remote stations. Their numbers are stored in the memory as junk fax numbers.
This feature is useful for blocking any unwanted faxes.
Select Off to turn the feature off. Anybody can send you a fax.
Select On to turn the feature on. You can set up to 10 fax numbers as junk fax
numbers. After storing the numbers, you do not receive any faxes from the
registered stations.
Secure Receive You can keep your received faxes from being accessed by unauthorized people.
For further details about setting this mode, see "Using the Secure Receiving
Mode".
Prefix Dial You can set a prefix dial number of up to five digits. This number dials before
any auto dial number is started. It is useful for accessing the PABX exchange.
Stmp Rcvd Name This option allows the printer to automatically print the page number, and the
date and time of the reception at the bottom of each page of a received
document.
Select Off to turn this feature off.
Select On to turn this feature on.
ECM Mode The Error Correction Mode helps with poor line quality and ensures that faxes
are sent smoothly to any other ECM-equipped fax machine. If the line quality is
poor, it takes more time to send a fax when you are using the ECM mode.
Select Off to turn this feature off.
Select On to turn this feature on.
Modem Speed Select the maximum modem speed you want if the phone line fails to sustain a
higher modem speed. You can select 33.6, 28.8, 14.4, 12.0, 9.6, or 4.8 kbps.
Setup Wizard Frequently used functions are gathered for users to set fax settings easily.
a You can set the printer to forward all outgoing or incoming faxes to specified e-mail addresses. Refer to "Fax Forward to
E-mail addresses".
225
Using an Answering machine
Line Phone
You can connect a telephone answering device (TAD) directly to the back of your printer as
shown in Figure 1.
Set your printer to Ans/Fax mode and set the Ring to Answer to a digit greater than the Rings to
Answer setting for the TAD.
• When the TAD picks up the call, the printer monitors and takes the line if fax tones are
received and then starts receiving the fax.
• If the answering device is off, the printer automatically goes into Fax mode after a
predefined number of rings.
• If you answer the call and hear fax tones, the printer will answer the fax call if you
access Fax → On Hook Dial and press Start ( ) and then hang up the receiver, or
press the remote receive code *9* and hang up the receiver.
226
Using a Computer Modem
Line
Telephone Answering Device
Line Phone
If you want to use your computer modem for faxing or for a dial-up internet connection, connect
the computer modem directly to the back of your printer with the TAD as shown here in Figure 2.
• Set your printer to Ans/Fax mode and set the Ring to Answer to a digit greater than the
rings to answer setting for the TAD.
• Turn off the computer modem's fax-receive feature.
• Do not use the computer modem if your printer is sending or receiving a fax.
• To fax via the computer modem, follow the instructions provided with your computer
modem and fax application.
• You can capture images using your printer and Dell ScanDirect and send them using your
fax application with the computer modem.
227
228
Macintosh
229
Your printer supports Macintosh systems with a built-in USB interface or 10/100 Base-TX
network interface card. When you print a file from a Macintosh computer, you can use the
PostScript driver by installing the PPD file.
230
UnInstall the printer driver
1 Insert the Software and Documentation CD which came with your printer into the CD-ROM
drive.
2 Double-click CD-ROM icon that appears on your Macintosh desktop.
3 Double-click the MAC_Installer folder.
4 Double-click the MAC_Printer folder.
5 Double-click the Printer Driver Uninstaller icon.
6 Enter the password and click OK.
7 Click Continue.
8 Click Uninstall and then click Uninstall.
9 After the uninstallation is finished, click Quit.
231
7 Click Continue.
8 Click Uninstall and then click Uninstall.
9 After the uninstallation is finished, click Restart.
232
9 Your printer’s IP address appears on the Printer List, and is set as the default printer.
233
Printing
Printing a Document
When you print with a Macintosh, you need to check the printer software setting in each
application you use. Follow these steps to print from a Macintosh.
1 Open a Macintosh application and select the file you want to print.
2 Open the File menu and click Page Setup (Document Setup in some applications).
3 Choose your paper size, orientation, scaling, and other options and click OK.
s Mac OS 10.4
Layout Setting
The Layout tab provides options to adjust how the document appears on the printed page. You
can print multiple pages on one sheet of paper.
Select Layout from the Presets drop-down list to access the following features. For details, see
"Printing Multiple Pages on One Sheet of the Paper" and "Duplex Printing".
234
s Mac OS 10.4
s Mac OS 10.4
3 Select the number of pages you want to print on one sheet of paper on the Pages per Sheet
drop-down list.
4 Select the page order from the Layout Direction option.
235
To print a border around each page on the sheet, select the option you want from the Border
drop-down list.
5 Click Print, and the printer prints the selected number of pages on one side of each page.
Duplex Printing
You can print on both sides of the paper. Before printing in the duplex mode, decide on which
edge you will be binding your finished document. The binding options are:
Long-Edge Binding: Conventional layout used in book binding.
Short-Edge Binding: Type often used with calendars.
CAUTION: If you have selected duplex printing and then try to print multiple copies of a
document, the printer may not print the document in the way you want. In case of “Collated copy”,
if your document has odd pages, the last page of the first copy and the first page of the next copy
will be printed on the front and back of one sheet. In case of “Uncollated copy”, the same page will
be printed on the front and back of one sheet. Therefore, if you need multiple copies of a document
and you want those copies on both sides of the paper, you must print them one at a time, as separate
print jobs.
1 From your Macintosh application, select Print from the File menu.
2 Select the Layout.
s Mac OS 10.4
236
Select Printer Features from the drop-down list to access the following features:
s Mac OS 10.4
Fit to Page
This printer feature allows you to scale your print job to any selected paper size regardless of the
digital document size. This can be useful when you want to check fine details on a small
document.
Paper Type
Ensure that Paper Type is set to Printer Default. If you load a different type of print material,
select the corresponding paper type.
Resolution
You can select the printing resolution. The higher the setting, the sharper the clarity of printed
characters and graphics. The higher setting also may increase the time it takes to print a
document.
237
Scanning
You can scan documents using Image Capture. Macintosh OS offers Image Capture.
1 Ensure that your machine and computer are turned on and properly connected to each other.
2 Load the document(s) face up into the DADF.
OR
Place a single document face down on the document glass.
For details about loading a document, see "Loading an Original Document".
3 Start Applications and click Image Capture.
NOTE: If No Image Capture device connected message appears, disconnect the USB cable and
reconnect it. If the problem persists, please refer to the Image Capture’s help.
4 Set the scan options on this program.
5 Scan and save your scanned image.
NOTE: For more information about using Image Capture, please refer to the Image Capture’s
help.
NOTE: You can also using TWAIN-compliant software, such as Adobe Photoshop.
NOTE: Scan process differ according to TWAIN-compliant software. Please refer to the user’s
guide of the software.
NOTE: When scanning does not operate, update Mac OS to the latest version. Scanning operates
properly in Mac OS 10.3.9 or higher and Mac OS 10.4.7 or higher.
238
Linux
Getting Started
Installing the MFP Driver
Using the Unified Driver
Configurator
Configuring Printer Properties
Printing a Document
Scanning a Document
239
Getting Started
The supplied Software and Documentation CD provides you with Dell's MFP driver package for
using your printer with a Linux computer.
Dell's MFP driver package contains printer and scanner drivers, providing the ability to print
documents and scan images. The package also delivers powerful applications for configuring
your printer and further processing of the scanned documents.
After the driver is installed on your Linux system, the driver package enables you to monitor a
number of MFP devices via USB port. The acquired documents can then be edited, printed on the
same local MFP or network printers, sent by e-mail, uploaded to an FTP site, or transferred to an
external OCR system.
The MFP driver package is supplied with a smart and flexible installation program. You do not
need to search for additional components that might be necessary for the MFP software: all
required packages will be carried onto your system and installed automatically; this is possible on
a wide set of the most popular Linux clones.
Supported OS
• RedHat Enterprise Linux WS 4, 5 (32/64bit)
• Fedora 4, 5, 6, 7, 8, 9, 10, 11, 12 (32/64 bit)
• Mandrake 9.2 (32bit), 10.0, 10.1 (32/64bit)
• SuSE Linux 10.0, 10.1 (32 bit)
• OpenSuSE 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit)
• Mandriva 2005, 2006, 2007, 2008, 2009, 2009.1 (32/64 bit)
• Ubuntu 5.04, 5.10, 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10 (32/64 bit)
• SuSE Linux Enterprise Desktop 10, 11 (32/64 bit)
• Debian 4.0, 5.0 (32/64 bit)
240
NOTE: It is also necessary to claim swap partition of 300 MB or larger for working with large
scanned images.
NOTE: The Linux scanner driver supports the optical resolution at maximum.
Software
• Linux Kernel 2.4 or higher
• Glibc 2.2 or higher
• CUPS
• SANE
241
3 When the welcome screen appears, click Next.
4 Installation is started. When the installation is almost complete, the Add printer wizard
appears automatically. Click Next.
242
5 If you connect your printer using the USB cable, the following window appears. Select your
printer from the drop-down list and click Next.
OR
If you connect your printer using the network cable, the following window appears.
243
Check the Network printer, and select your printer from the drop-down list. Click Next.
6 If you connect your printer using the USB cable, you should choose a port you will use with
your printer. After choosing the port, click Next.
OR
244
If you connect your printer using the network cable, skip to the next step.
7 Select the driver and click Next.
245
9 Click Finish to complete installation.
246
The installation program has added the Unified Driver Configurator desktop icon and Dell
MFP group to the system menu for your convenience. If you have any difficulties, consult
the onscreen help that is available through your system menu or can otherwise be called
from the driver package windows applications, such as Unified Driver Configurator or
Image Editor.
247
4 Click Next.
5 Click Finish.
248
Using the Unified Driver Configurator
Unified Driver Configurator is a tool primarily intended for configuring MFP devices. Since an
MFP device combines the printer and scanner, the Unified Driver Configurator provides
options logically grouped for printer and scanner functions. There is also a special MFP port
option responsible for the regulation of access to an MFP printer and scanner via a single I/O
channel.
After installing the MFP driver, the Unified Driver Configurator icon will automatically be
created on your desktop.
249
Printers Configuration
Printers configuration has the two tabs; Printers and Classes.
Printers Tab
You can see the current system’s printer configuration by clicking on the printer icon button on
the left side of the Unified Driver Configurator window.
Switches to Printer
configuration.
250
Classes Tab
The Classes tab shows a list of available printer classes.
251
Scanners Configuration
In this window, you can monitor the activity of scanner devices, view a list of installed Dell MFP
devices, change device properties, and scan images.
Switches to Scanners
configuration.
Shows all of the
installed scanners.
• Properties...: Allows you to change the scan properties and scan a document. See
"Scanning a Document".
252
MFP Ports Configuration
In this window, you can view the list of available MFP ports, check the status of each port and
release a port that is stalled in busy state when its owner is terminated for any reason.
253
Configuring Printer Properties
Using the properties window provided by the Printers configuration, you can change the various
properties for your machine as a printer.
1 Open the Unified Driver Configurator.
If necessary, switch to Printers configuration.
2 Select your printer on the available printers list and click Properties.
3 The Printer Properties window opens.
254
Printing a Document
Printing from Applications
There are a lot of Linux applications that you are allowed to print from using Common UNIX
Printing System (CUPS). You can print on your machine from any such application.
1 From the application you are using, select Print from the File menu.
2 Select Print directly using lpr.
3 In the LPR GUI window, select the model name of your machine from the Printer list and
click Properties.
Click.
255
4 Change the printer and print job properties.
Printing Files
You can print many different types of files on the Dell MFP device using the standard CUPS way
- directly from the command line interface. The CUPS lpr utility allows you do that. But the
drivers package replaces the standard lpr tool by a much more user-friendly LPR GUI program.
256
To print any document file:
1 Type lpr <file_name> from the Linux shell command line and press Enter. The LPR GUI
window appears.
When you type only lpr and press Enter, the Select file(s) to print window appears first. Just
select any files you want to print and click Open.
2 In the LPR GUI window, select your printer from the list, and change the printer and print
job properties.
For details about the properties window, see "Printing a Document".
3 Click OK to start printing.
257
Scanning a Document
You can scan a document using the Unified Driver Configurator window.
1 Double-click the Unified Driver Configurator on your desktop.
2 Click the button to switch to Scanners Configuration.
3 Select the scanner on the list.
When you have only one MFP device and it is connected to the computer and turned on,
your scanner appears on the list and is automatically selected.
If you have two or more scanners attached to your computer, you can select any scanner to
work at any time. For example, while acquisition is in progress on the first scanner, you may
select the second scanner, set the device options and start the image acquisition
simultaneously.
NOTE: The scanner name shown in Scanners configuration can be different from the device
name.
4 Click Properties.
5 Load the document to be scanned face up into the DADF or face down on the document
glass.
258
6 Click Preview in the Scanner Properties window.
The document is scanned and the image preview appears in the Preview Pane.
7 Change the scan options in the Image Quality and Scan Area sections.
• Image Quality: allows you to select the color composition and the scan resolution for the
image.
• Scan Area: allows you to select the page size. The Advanced button enables you to set the
page size manually.
If you want to use one of the preset scan option settings, select from the Job Type
drop-down list. For details about the preset Job Type settings, see "Adding Job Type
Settings".
You can restore the default setting for the scan options by clicking Default.
8 When you have finished, click Scan to start scanning.
The status bar appears on the bottom left of the window to show you the progress of the
scan. To cancel scanning, click Cancel.
259
9 The scanned image appears in the new Image Manager window.
If you want to edit the scanned image, use the toolbar. For further details about editing an
image, see "Using the Image Editor".
10 When you are finished, click Save on the toolbar.
11 Select the file directory where you want to save the image and enter the file name.
12 Click Save.
260
To delete a Job Type setting:
1 Select the setting you want to delete from the Job Type drop-down list.
2 Click Delete.
The setting is deleted from the list
Tools Function
Saves the image.
261
Tools Function
Allows you to scroll through the image.
Allows you to scale the image size; you can enter the size manually, or set the rate
to scale proportionally, vertically, or horizontally.
Allows you to rotate the image; you can select the number of degrees from the
drop-down list.
Allows you to adjust the brightness or contrast of the image, or to invert the image.
For further details about the Image Manager program, refer to the onscreen help.
262
Maintenance
263
Clearing the printer NVRAM
CAUTION: Before clearing the memory, make sure that all fax jobs have been completed, or you
will lose those jobs.
You can selectively clear information stored in your printer’s memory.
1 Press Setup Machine Setup from the home screen.
2 Press the Next ( ) button.
3 Press the up/down arrows to select Restore Options.
4 Press the up/down arrows until you see the option you want to clear.
• Printer Setup: Clears all of the data stored in the memory and resets all of your settings
to the factory default.
• Paper Setup: Restores all of the Paper Setting options to the factory default.
• Tray Behavior: Restores all of the Tray Behavior options to the factory default.
• Copy Default: Restores all of the copy options to the factory default.
• Fax Default: Restores all of the Fax Setup options to the factory default.
• Scan Default: Restores all of the scan options to the factory default.
• Sent Report: Clears all records of your sent faxes.
• Rcvd Report: Clears all records of your received faxes.
5 Press when the confirmation window appears.
The selected memory is cleared.
6 Press the home icon ( ) to return to the Standby mode.
264
Backing up Data
Date in the printer's memory can be accidentally erased due to power failure or storage failure.
Backup helps you protect your Email/Fax List entries and the system settings by storing them as
backup files on a USB memory key.
NOTE: In case of the phonebook, you can save the phonebook in csv file format. So that you can
confirm or modify the phone list in your computer.
Backing up Data
1 Insert the USB memory key into the USB memory port on your printer.
2 Press Export.
3 Press the option you want to back up.
Select option : Address Book, Setup Data.
4 Press when the confirmation window appears.
The data is backed up to the USB memory key.
5 Press the home icon ( ) to return to the Standby mode.
265
Restoring Data
1 Insert the USB memory key into the USB memory port on your printer.
2 Press Import.
3 Press the option you want to restore.
4 Press when the confirmation window appears.
The data is restoring to the machine.
5 Press the home icon ( ) to return to the Standby mode.
266
Cleaning Your Printer
To maintain the print quality, follow the cleaning procedures below, each time the toner cartridge
is replaced or if print quality problems occur.
NOTE: Do not touch the transfer roller located under the toner cartridge when cleaning inside the
printer. Oil from your fingers may cause print quality problems.
CAUTION: Cleaning solvents that contain alcohol or other strong substances may discolor or
crack the printer cabinet.
CAUTION: To prevent damage, do not expose the toner cartridge to light for more than a
few minutes.
CAUTION: Do not touch the green underside of the toner cartridge. Use the handle on the
cartridge to avoid touching this area.
267
3 With a dry and lint-free cloth, wipe away any dust and spilled toner from the toner cartridge
area and the toner cartridge cavity.
CAUTION: Do not touch the transfer roller inside the printer. Oil from your fingers may
cause print quality problems.
transfer roller
268
4 Locate the long strip of glass Laser Scanning Unit (LSU) inside the top of the cartridge
compartment, and gently swab the glass to see if dirt turns the white cotton black.
269
Cleaning the scanner
Keeping the scanner and DADF glass clean ensure the highest quality copies, scans, and sent
faxes. Dell recommends cleaning the scanner at the start of each day and during the day, as
needed.
NOTE: If there are lines present on copied or faxed documents, check your scanner and DADF
glass for any particles.
1 Slightly dampen a soft lint-free cloth or paper towel with water.
2 Open the document cover.
3 Wipe the surface of the document glass and DADF glass until it is clean and dry.
1
2
1 white sheet
2 document cover
3 DADF glass
4 document glass
NOTE: Documents are moved across the DADF glass. As a result, the DADF glass may need
special attention to remove built-up residue.
4 Wipe the underside of the white document cover and white sheet until it is clean and dry.
5 Close the document cover.
270
Maintaining the Toner Cartridge
Storing the Toner Cartridge
Store the toner cartridge in the original packaging until you are ready to install it.
Do not store the toner cartridge in:
• Temperatures greater than 40° C (104° F)
• An environment with extreme changes in humidity or temperature
• Direct sunlight
• Dusty places
• A car for a long period of time
• An environment where corrosive gases are present
• An environment with salty air
Redistributing Toner
When the toner cartridge is near the end of its life, white streaks or light print occurs. The
toner-related message saying that the toner is low may appear on the display. Thoroughly shake
the cartridge from side-to-side 5 or 6 times to distribute the toner evenly inside the cartridge and
temporarily improve print quality.
This is not intended to be a long term method of correction, but meant to assist your printing
needs until you obtain a new cartridge assembly.
1 Open the front cover.
271
2 Pull the toner cartridge out.
3 Thoroughly shake the cartridge from side-to-side 5 or 6 times to distribute the toner evenly
inside the cartridge.
NOTE: If toner comes into contact with your clothing, wipe the toner off with a dry cloth and
wash your clothing in cold water. Hot water sets toner into fabric.
CAUTION: D o n ot t o u c h t h e g r e e n u n d e r s i d e o f t h e toner cartridge. Use the
handle on the cartridge to avoid touching this area.
4 Holding the toner cartridge by the handle and slowly insert the cartridge into the opening in
the printer.
272
5 Tabs on the sides of the cartridge and corresponding grooves within the printer will guide
the cartridge into the correct position until it locks into place completely.
6 Close the front cover. Ensure that the cover is surely closed.
273
Replacing the Toner Cartridge
When the toner eventually runs out, only blank pages print when a print job or copy job are sent.
The toner-related message saying that the toner is empty may appear on the display.
In that case the incoming faxes are only saved in the memory and not printed. At this stage, the
toner cartridge needs to be replaced.
Order an extra toner cartridge so you will have it on hand when the current cartridge no longer
prints satisfactorily. See "Ordering Supplies" to order toner cartridges.
CAUTION: For best results, use Dell toner cartridge. Print quality and printer reliability are not
guaranteed if you do not use Dell supplies.
To replace the toner cartridge:
1 Open the front cover.
2 Pull the toner cartridge out.
274
4 Remove the packing tape and thoroughly shake the cartridge from side-to-side to distribute
the toner.
275
Cleaning the Drum
If there are streaks or spots on your print, the Organic Photo Conductor (OPC) drum of the toner
cartridge may require cleaning.
1 Before setting the cleaning procedure, ensure that paper is loaded in the paper tray.
2 Press Setup from the home screen.
3 Press Maintenance Next ( ).
4 Press Clean Drum.
The printer prints out a cleaning page. Toner particles on the drum surface are affixed to the
paper.
5 If the problem remains, repeat steps 3 through 4 until toner particles are not affixed to the
paper.
Replacement Parts
From time to time, you needs to replace the rollers and fuser unit to maintain top performance and
to avoid print quality problems and paper feed problems resulting from worn parts.
The following items should be replaced after you have printed the specified number of pages.
To purchase replacement parts, contact your Dell dealer or the retailer where you bought your
printer. We strongly recommend that these items be installed by a trained service professional.
276
Ordering Supplies
You can order supplies using the Dell Toner Management System or the Dell Printer
Configuration Web Tool.
If your printer is connected to a network, type your printer’s IP address in your Web browser and
click the toner supplies link.
1 Double-click the Dell 2355dn Laser MFP Toner Reorder icon on your desktop.
OR
2 From the Start menu, select Programs Dell Printers Dell 2355dn Laser MFP
Dell 2355dn Laser MFP Toner Reorder.
The Order Toner Cartridges window appears.
277
Toner cartridge Part number
a
Dell Standard Capacity Toner Cartridge (3,000 pages ) CR963
278
Troubleshooting
279
Clearing Jams in the DADF
When a document jams while it passes through the DADF, a warning message appears on the
display.
NOTE: To prevent document jams, use the document glass for thick, thin or mixed documents.
1 Remove the remaining documents from the DADF.
If the document is jammed in the paper feed area:
a Open the DADF cover.
280
c Close the DADF cover. Then reload the document into the DADF.
If the document is jammed in the paper exit area:
a Open the DADF cover.
b Open the document input tray upwards and pull the document gently out of the DADF.
281
c Remove the document by gently pulling it out.
d Close the DADF cover and the document input tray. Then load the documents back into
the DADF.
If the document is jammed in the duplex path:
a Open the DADF cover.
282
b Open the DADF inner cover.
d Close the DADF inner cover and the DADF cover. Then load the documents back into
the DADF.
2 If you cannot see the paper or cannot pull the jammed paper out, open the document cover.
283
3 Remove the document from the feed area by carefully pulling it gently to the right.
4 Close the document cover. Then load the documents back into the DADF.
284
Clearing Jams in the Paper Tray
When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate
and clear the paper jam.
Paper jam in Tray 1 Paper Feed Jam (tray 1) "Paper Feed Jam (tray 1)"
Paper jam in optional Tray 2 Paper Feed Jam (optional tray 2) "Paper Feed Jam (optional tray
2)"
Paper jam in MPF Paper Feed Jam (MPF)
"MPF Jam"
Paper jam in exit area between the fuser and exit area Jam "Paper Exit Jam".
Paper jam in duplex unit between the duplex unit and fuser area "Duplex Jam 0".
Paper jam in duplex path in the duplex unit "Duplex Jam 1".
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below
to clear the jam.
285
2 Pull the paper tray open.
If you cannot see the paper or the paper does not move when pulled, check the fuser area.
For more information, see "Fuser Area Jam".
4 Insert the paper tray into the printer until it snaps into place.
Printing automatically resumes.
286
Paper Feed Jam (optional tray 2)
1 Pull the optional tray 2 open.
If you cannot see the paper in this area or the paper does not move when pulled, go to the
next step.
3 Pull the tray 1 half way out.
287
4 Pull the paper straight up and out.
MPF Jam
1 If the paper is not feeding properly, pull the paper out of the printer.
288
Fuser Area Jam
NOTICE: The fuser area is hot. Take care when removing paper from the printer.
1 Open the front cover and lightly pull the toner cartridge straight out.
289
Paper Exit Jam
1 Open and close the front cover. The jammed paper automatically exits the printer.
3 If you cannot see the paper in the output tray or the paper does not move when pulled, open
the rear door.
290
4 If you see the jammed paper, push the two blue pressure levers down and remove the paper.
Skip to step 9.
291
6 Unfold the duplex guide fully.
7 While pushing the fuser lever to the right, open the fuser door.
NOTE: Ensure that to unfold the duplex guide before opening the fuser door or you may
damage the fuser door.
292
8 Pull the jammed paper out.
If the jammed paper does not move when you pull, push the two blue pressure levers up to
loosen the paper, and then remove it.
9 Return the fuser door, and duplex guide to their original position.
10 Close the rear door.
11 Open and close the front cover.
Printing automatically resumes.
Duplex Jam
Duplex Jam 0
1 Pull the duplex unit out of the printer.
293
2 Remove the jammed paper from the duplex unit.
If the paper does not come out with the duplex unit, remove the paper from the bottom of the
printer.
294
Duplex Jam 1
1 Open the rear door.
2 Unfold the duplex guide fully.
295
Tips for Avoiding Paper Jams
By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs,
follow the steps outlined in "Clearing Jams in the Paper Tray".
• Follow the procedures in "Loading Print Media in the Paper Tray". Ensure that the
adjustable guides are correctly positioned.
• Do not overload the paper tray. Ensure that the paper is below the paper capacity mark on
the inside wall of the paper tray.
• Do not remove the paper from the tray while your printer is printing.
• Flex, fan and straighten the paper before loading.
• Do not use creased, damp or curled paper.
• Do not mix paper types in the paper tray.
• Use only recommended print materials. See "Paper Specifications".
• Ensure that the recommended print side of print materials is facing down in the paper tray
and facing up in the MPF.
• Ensure that the duplex unit is installed correctly.
296
Clearing LCD Error Messages
NOTE: You may see an exclamation mark ( ) or a cross mark ( ) on the upper of the display,
in that case, press the cross mark to browse detailed message.
NOTE: [xxx] indicates the media type.
NOTE: [yyy] indicates the tray.
NOTE: [zzz] indicates the paper size.
NOTE: Some error messages are provided with graphical images on the LCD of the operator
panel.
NOTE: If the message is not in the table, cycle the power and try the printing job again. If the
problem persists, call for service.
NOTE: When you call for service, provide display message to service representative. You can get
help easily.
NOTE: Some messages may not appear in the display depending on options.
Fax line not connected Your printer cannot connect with a remote • Try again. If the problem persists, please wait
printer or has lost contact because of a problem for an hour or try a different phone line if
with the phone line. possible and then try to connect again.
OR • Turn the ECM mode on. See "ECM Mode".
No dial tone sounds • Check that the phone line is connected
properly. See "Connecting the Telephone
Line".
• Check that the phone socket in the wall is
used by plugging in another phone.
DADF Door Open The DADF door is not securely latched. Close the cover.
DADF Exit Door Open
Device is not supported A non-USB device is connected with USB Remove the non-USB device from USB
memory port. memory port.
DADF paper jam at The loaded document has jammed in the Clear the document jam. See "Clearing Jams in
entry DADF. the DADF".
DADF paper jam at exit
DADF paper jam in
duplex path
DADF Rev. Jam
297
Display message Meaning Suggested solutions
Duplex Fan1 Locked A problem has occurred in the duplex unit. Unplug the power cord and plug it back in. If
Duplex Fan2 Locked the problem persists, please call for service.
Duplex Unit is not The duplex unit is not installed. Check duplex unit.
installed
Paper jam in duplex unit Paper has jammed during duplex printing. Clear the jam. See "Duplex Jam 0".
Paper jam in duplex path Paper has jammed during duplex printing. Clear the jam. See "Duplex Jam 1".
Email Job is completed There is a problem in DNS. Configure the DNS setting.
with error :
DNS Error
Email Job is completed There is a problem in POP3. Configure the POP3 setting.
with error :
Pop3 Error
Email Job is completed There is a problem in SMTP. Change to the available server.
with error :
Send Failed
Email Job is completed There is a problem in SMTP authentication. Configure the authentication setting.
with error :
Authentication Failure
Email Job is completed Connection with the SMTP is server failed. Check the network cable is connected
with error : properly.
Server Connection Error OR
Contact your SMTP server administrator.
Email Job is completed The mail size is larger than the supported size Divide your mail or reduce the resolution.
with error : by SMTP server.
Mail exceed server
support
Email Job is completed Single page data exceeds the configured mail Reduce the resolution and try again.
with error : size.
Mail too large
Email Job is completed The memory is full. Remove data in the memory.
with error :
Memory Full
298
Display message Meaning Suggested solutions
Email Job is completed There is no available individual number or no Enter the number or email address manually
with error : email address has assigned it. using the numeric keypad.
Not Assigned Group
Email Job is completed There is a problem in POP3. Configure the POP3 setting.
with error :
Pop3
Fax Unit Error A problem has occurred in the fax unit. Unplug the power cord and plug it back in. If
the problem persists, please call for service.
Fax Job is completed The receiving fax number is classified as junk Change the Junk Fax Setup option.
with error fax number.
Incompatiable
Fax Job is completed The machine has a communication problem. Ask the sender to try again.
with error :
Communication Error
Fax Job is completed You have tried to select a group location Use a speed dial number or dial a number
with error : number where only a single location number manually
Group not available can be used, such as when adding locations for
a multiple send operation.
Fax Job is completed The receiving fax machine did not answer or Try again after in a few minutes.
with error : the line is already engaged.
Line Busy
Fax Job is completed Your machine cannot connect with the Try again. If the problem persists, wait an hour
with error : receiving fax machine or has lost contact or so until the line is clear and then try again.
Line Error because of a problem with the phone line. OR
Turn the ECM mode on.
Fax Job is completed The remote fax machine has not answered after Try again. Verify the number to ensure that a
with error : several redial attempts. fax can be received.
No Answer
Fax Job is completed The memory is full. • Split the transmission into more than one
with error : operation.
Memory Full • Print received faxes.
• Cancel reserved fax in the Priority Fax
feature.
299
Display message Meaning Suggested solutions
Fuser Error There is a problem in the fuser unit. Unplug the power cord and plug it back in. If
Low Heat Error the problem persists, please call for service.
Hub is not supported USB hub device should not be connected with Remove the USB hub device from USB
USB memory port. memory port.
Invalid Cartridge The toner cartridge you have installed is not for Install a Dell-genuine toner cartridge, designed
your printer. for your printer.
IP Conflict The IP address is used by another user. Check the IP address or obtain a new IP
address.
Load the following media There is no paper in the tray. Load paper in the tray. See "Loading Print
in the [yyy] Media in the Paper Tray".
Paper Size: [zzz]
Paper Type: [xxx]
Continue / Close
LSU Motor Error A problem has occurred in the LSU. Unplug the power cord and plug it back. If the
LSU Fan Locked problem persists, please call for service.
Main Motor Locked There is a problem in the main motor. Unplug the power cord and plug it back. If the
problem persists, please call for service.
Memory Error Memory failure. Unplug the power cord and plug it back. If the
problem persists, please call for service.
Memory Full The memory is full. Delete unnecessary documents, and try again.
Network Cable Error The network cable is disconnected. Connect the network cable. See "Connecting
the printer to the Network".
Network Card Error The network card is not installed. Install the network card.
Oversize Document Original paper is too long for scanner. Check original size.
Paper jam in MPF Paper has jammed in the feeding area of the Clear the jam.
Paper jam in Tray 1 paper tray. See "Paper Feed Jam (tray 1)", "Paper Feed
Paper jam in optional Jam (optional tray 2)" or "MPF Jam".
Tray 2
300
Display message Meaning Suggested solutions
Paper jam inside of Paper has jammed inside of machine. Clear the jam.
machine See "Fuser Area Jam".
Paper jam in exit area Paper has jammed in the fuser and exit area. Clear the jam.
See "Paper Exit Jam".
Check Paper has jammed in the fuser area. Clear the jam.
Cartridge Area See "Fuser Area Jam".
Fuser Door Open The fuser door is not securely latched. Open the rear door and close the fuser door
until it locks into place. For the location of the
fuser door, see "Paper Exit Jam".
Rear Cover is open The rear door was opened. Close the rear door.
Scanner lock is engaged, The scanner module is locked. Unlock the scanner.
unlock it
Scan Job is completed The same named file is already exist. Enter a different file name.
with error :
File Existed
Scan Job is completed All file names are used already. Delete unnecessary files.
with error :
Filename is too long
Scan Job is completed Login to the network server was successful. Change the server settings.
with error : However, access to the file on the network
File Access Denied server was denied.
Self The engine in your printer is checking some Please wait a few minutes.
Diagnostic... problems.
Please wait
SMPS Error A problem has occurred in the SMPS unit. Unplug the power cord and plug it back. If the
problem persists, please call for service.
Standard Bin Full The document output tray is full. The document output tray can hold up to 150
sheets of plain paper. Once the paper is
removed from the document output tray, the
printer resumes printing.
301
Display message Meaning Suggested solutions
Toner Cartridge is not The toner cartridge is not installed. Install the toner cartridge. See "Installing the
installed Toner Cartridge".
Toner Supply Error Toner did not supply enough. The front cover is not securely latched.
Close the cover until it locks into place.
Toner Cartridge Error Toner cartridge error. The front cover is not securely latched.
Close the cover until it locks into place.
Toner Almost Empty The toner cartridge is empty. Replace the toner cartridge with a new one.
Replace Toner Now See "Replacing the Toner Cartridge".
Toner Exhausted The lifespan of the toner cartridge is reached. The toner cartridge is empty.
Replace the toner cartridge with a new one for
the best print quality. See "Replacing the Toner
Cartridge".
Toner Low The toner cartridge is almost empty. Take out the toner cartridge and thoroughly
shake it. By doing this, you can temporarily
increase printing quality.
OR
Replace the toner cartridge with a new one for
the best print quality. See "Replacing the Toner
Cartridge".
Tray 2 Open The tray2 is not securely latched. Close the Tray 2.
Unusable Device A non-USB mass storage device, such as USB Remove the non-USB mass storage device
mouse, is connected with USB memory port. from USB memory port.
USB Job is completed The selected file type is not supported. Enter the correct file type again.
with error :
Not supported file type
302
Solving Problems
The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested
solutions until the problem is corrected. If the problem persists, contact Dell.
Paper is jammed during Clear the paper jam. See "Clearing Jams in the Paper Tray".
printing.
Paper sticks together. • Ensure that there is not too much paper in the paper tray. The paper tray can hold up to 250
sheets of paper, depending on the thickness of your paper.
• Ensure that you are using the correct type of paper. See "Paper Specifications".
• Remove paper from the paper tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Multiple sheets of paper do not • Different types of paper may be stacked in the paper tray. Load paper of only one type,
feed. size and weight.
• If multiple sheets have caused a paper jam, clear the paper jam. See "Clearing Jams in the
Paper Tray".
Paper does not feed into the • Remove any obstructions from inside the printer. See "Cleaning the Interior".
printer. • Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the paper tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the printer.
See "Paper Specifications".
The paper keeps jamming. • Ensure that the correct paper size is selected. See "Setting the Paper Size".
• An incorrect type of paper is being used. Use only paper that meets the specifications
required by the printer. See "Paper Specifications".
• There may be debris inside the printer. Open the front cover and remove the debris.
Transparencies stick together in Use only the transparencies specifically designed for a laser printer. Remove each
the paper exit. transparency as it exits from the printer.
Envelopes skew or fail to feed Ensure that the paper guides are against both sides of the envelopes.
correctly.
303
Printing Problems
The printer does not The printer is not receiving Check the power cord connections. Check the power switch and the
print. power. power source.
The printer is not selected as Select Dell 2355dn Laser MFP as your default printer in your
the default printer. Windows.
Click the Start button Settings → Printers. Right-click the Dell
2355dn Laser MFP printer icon and select Set as Default Printer.
Check the printer for the • The front or rear door is not closed.
following: • Paper is jammed.
• No paper is loaded.
• The toner cartridge is not installed.
If a printer system error occurs, contact your service representative.
The connection cable Disconnect the printer cable and reconnect it.
between the computer and
the printer is not connected
properly.
The connection cable If possible, attach the cable to another computer that is working
between the computer and properly and print a job. You can also try using a different printer
the printer is defective. cable.
The printer may be Check the printer properties to ensure that all of the print settings are
configured incorrectly. correct.
The printer driver may be Remove the printer driver and then reinstall it; see "Uninstalling
incorrectly installed. Software" and "Installing Software in Microsoft® Windows®
Operating System" respectively.
The printer is Check the display message on the operator panel to see if the printer
malfunctioning. is indicating a system error.
The printer selects The paper source selection For many software applications, the paper source selection is found
print materials from in the printer properties may under the Paper tab within the printer properties. Select the correct
the wrong paper be incorrect. paper source. See "Paper Tab".
source.
A print job is The job may be very Reduce the complexity of the page or try adjusting the print quality
extremely slow. complex. settings.
The maximum print speed of your printer is up to 35 PPM for
Letter-sized paper.
304
Condition Possible cause Suggested solutions
Half the page is blank. The page orientation setting Change the page orientation in your application. See "Basic Tab".
may be incorrect.
The paper size and the paper Ensure that the paper size in the printer driver settings matches the
size settings do not match. paper in the tray.
The printer prints, but The printer cable is loose or Disconnect the printer cable and reconnect. Try a print job that you
the text is wrong, defective. have already printed successfully. If possible, attach the cable and the
garbled, or printer to another computer and try a print job that you know works.
incomplete. Finally, try a new printer cable.
The wrong printer driver Check the application’s printer selection menu to ensure that your
was selected. printer is selected.
The software application is Try printing a job from another application.
malfunctioning.
The operating system is Exit Windows and reboot the computer. Power the printer off and then
malfunctioning. back on again.
Pages print, but are The toner cartridge is Thoroughly shake the toner. See "Redistributing Toner".
blank. defective or out of toner. If necessary, replace the toner cartridge.
The file may have blank Check the file to ensure that it does not contain blank pages.
pages.
The illustrations print The setting in the software Print the document by selecting Download as Bit Image in the
incorrectly in Adobe application is wrong. Advanced window of the Graphic properties.
Illustrator.
The print quality of The resolution of the photo Reduce the photo size. If you increase the photo size in the software
photos is not good. is very low. application, the resolution will be reduced.
Images are not clear.
The machine prints, If you are under the DOS Suggested solutions: Change the language setting. See "Printer
but the text is wrong, environment, the font setting Settings Utility".
garbled, or for your machine may be set
incomplete. incorrectly.
Before printing, the Using damp paper can cause This is not a problem. Just keep printing.
machine emits vapor vapor during printing.
near the output tray.
305
Printing Quality Problems
The inside of the printer may be dirty or improper paper loading may reduce the print quality. See the table below to
clear the problem.
Light or faded print If a vertical white streak or faded area appears on the page:
• The toner supply is low. You may be able to temporarily extend the toner cartridge life. See
AaBbCc "Redistributing Toner". If this does not improve the print quality, install a new toner
cartridge.
AaBbCc
• The paper may not meet paper specifications; for example, the paper is too moist or too
AaBbCc rough. See "Paper Specifications".
AaBbCc • A combination of faded or smeared defects may indicate that the toner cartridge needs
AaBbCc cleaning. See "Cleaning the Interior".
• The surface of the LSU part inside the printer may be dirty. Clean the LSU (see "Cleaning
the Interior").
Toner specks • The paper may not meet specifications; for example, the paper is too moist or too rough. See
"Paper Specifications".
AaBbCc • The transfer roller may be dirty. Clean the inside of your printer. See "Cleaning the Interior".
AaBbCc • The paper path may need cleaning. See "Cleaning the Drum".
AaBbCc
AaBbCc
AaBbCc
Dropouts If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
AaBbCc • The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a
AaBbCc different brand of paper. See "Paper Specifications".
AaBbCc • The paper lot is bad. The manufacturing process can cause some areas to reject toner. Try a
different kind or brand of paper.
AaBbCc • The toner cartridge may be defective. "Vertical repetitive defects" on the next page.
AaBbCc • If these steps do not correct the problems, contact a service representative.
306
Condition Suggested solutions
Vertical lines • If black vertical streaks appear on the page, the drum inside the toner cartridge has probably
been scratched. Install a new toner cartridge. See "Replacing the Toner Cartridge".
AaBbCc • If white vertical streaks appear on the page, the surface of the LSU part inside the printer
AaBbCc may be dirty. Clean the LSU (see "Cleaning the Interior").
AaBbCc
AaBbCc
AaBbCc
Gray background If the amount of background shading becomes unacceptable:
• Change to lighter weight pages. See "Paper Specifications".
AaBbCc • Check the printer’s environment; very dry (low humidity) or high humidity (higher than 80%
AaBbCc RH) conditions can increase the amount of background shading.
AaBbCc • Remove the old toner cartridge and install a new one. See "Replacing the Toner Cartridge".
AaBbCc
AaBbCc
Toner smear • Clean the inside of the printer. See "Cleaning the Interior".
• Check the paper type and quality. See "Paper Specifications".
• Remove the toner cartridge and install a new one. See "Replacing the Toner Cartridge".
307
Condition Suggested solutions
Vertical repetitive If marks repeatedly appear on the printed side of the page at even intervals:
defects • The toner cartridge may be damaged. If a repetitive mark occurs on the page, print a cleaning
sheet several times to clean the cartridge; see "Cleaning the Drum". After the printout, if you
still have the same problems, install a new toner cartridge. See "Replacing the Toner
Cartridge".
• Parts of the printer may have toner on them. If the defects occur on the back of the page, the
problem will likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter Background scatter results from bits of toner distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open
packages of paper until necessary so that the paper does not absorb too much moisture.
A
• If background scatter occurs on an envelope, change the printing layout to avoid printing
over areas that have overlapping seams on the reverse side. Printing on seams can cause
problems.
• If background scatter covers the entire surface area of a printed page, adjust the print
resolution through your software application or the printer properties.
Misformed characters • If characters are improperly formed and produce hollow images, the paper stock may be too
slick. Try a different paper. See "Paper Specifications".
• If characters are improperly formed and produce a wavy effect, the scanner unit may need
service. For service, contact a service representative.
308
Condition Suggested solutions
Back of printouts are dirty Check for leaks in the toner. Clean the inside of the printer. See "Cleaning the Interior".
Black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert.
• The toner cartridge may be defective and need replacing. Install a new toner cartridge. See
"Replacing the Toner Cartridge".
A
• The printer may require repair. Contact a service representative.
309
Condition Suggested solutions
Loose toner • Clean the inside of the printer. See "Cleaning the Interior".
• Check the paper type and quality. See "Paper Specifications".
• Install a new toner cartridge. See "Replacing the Toner Cartridge".
• If the problem persists, the printer may require repair. Contact a service representative.
Character Voids Character voids have white areas where they should be solid black:
• If you are using transparencies, try another type of transparency. Because of the composition
of the transparency, some character voids are normal.
A
• You may be printing on the wrong surface of the paper. Turn over the stack of paper in the
paper tray.
• The paper may not meet paper specifications. See "Paper Specifications".
Curl If the printed paper is curled or the paper does not feed into the printer:
• Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the paper
tray.
• Try printing to other rear door.
310
Fax Problems
Receiving fax calls are not being • Receive Mode set to Tel mode. (manual receive mode)
answered by the printer • The rings-to-answer setting might not be set correctly. (Under Ans/Fax mode, set the
Ring to Answer to a digit greater than the Ring to Answer setting for the TAD.)
• The DPRD feature might be turned on, but you do not have the service, or you do have
the service and the feature is not set correctly.
• The fax line cord might not be correctly connected, or the fax line cord is faulty.
• The printer might not be able to detect Receiving fax tones because the answering
machine is playing a voice message.
• A voice-messaging service might be interfering with the printer as it attempts to answer
calls.
• Fax Line might have signal integration issues. Please carry out Fax Line Test from
Op-panel to confirm line status. See "Testing Fax line connection".
• The printer is monitoring line condition while it is receiving or sending a fax job. If an
error occurs during the transmission and the ECM Mode setting is On, the printer may
request that the portion of the fax job to be resent. You should turn off ECM Mode only
if you are having trouble sending or receiving a fax job, and you are willing to accept the
errors in the transmission job. Turning off the setting might be useful when you are trying
to send a fax long distant or receive from long distant (example: other countries etc.)
• The printer might be out of paper and the memory is full.
The printer cannot receive faxes • The fax cable might not be securely connected.
from an extension telephone. • The printer dialing mode might be incorrectly set, or the extension phone might be
incorrectly set.
Faxes are not received • The Fax mode should be selected.
automatically. • Make sure that there is paper in the paper tray.
• Check to see if the display shows Memory Full.
The Receiving fax has blank • A noisy phone line can cause line errors.
spaces or is received in • Check your printer by making a copy.
poor-quality.
Receiving faxes are too light. The printer might be running out of toner while printing a fax. Under Toner empty
conditions, the printer will store the fax job into memory, as soon as possible, replace the
print cartridge, and then reprint the fax.
Faxes are printed on two pages The auto reduction setting may be turned Off, try enabling this setting
instead of one.
311
Condition Suggested solutions
Receiving Faxes are not been Receive Forward feature might be turned Off, try enabling this setting. You can set the
printed by the printer printer to forward all incoming faxes to specified e-mail addresses. Please carry out Fax
Line Test from Op-panel to confirm line status. See "Testing Fax line connection".
The printer is not sending fax. • If your printer is on a PBX system, the PBX system might be generating a dial tone that
the printer cannot detect.
• Fax Line might have signal integration issues. Please carry out Fax Line Test from
Op-panel to confirm line status. See "Testing Fax line connection".
No dial tone sound. • Check that the phone line is connected properly. Please carry out Fax Line Test from
Op-panel to confirm line status. See "Testing Fax line connection".
• Check that the phone socket in the wall is working by plugging in another phone.
• Fax Line might have signal integration issues. Please carry out Fax Line Test from
Op-panel to confirm line status. See "Testing Fax line connection".
The printer dials a number, but the The other fax machine may be turned off, out of paper, or cannot answer Receiving calls.
connection with another fax Speak with the other machine operator and ask her/him to sort out the problem.
machine fails.
Faxes stop during sending. • The fax machine to which you are sending might be malfunctioning.
• Your telephone line might not be working.
• A communication error might be interrupting the fax job.
• A poor telephone connection might exist.
• The fax machine to which you are sending might be malfunctioning.
• The printer is monitoring line condition while it is receiving or sending a fax job. If an
error occurs during the transmission and the ECM Mode setting is On, the printer may
request that the portion of the fax job to be resent. You should turn off ECM Mode only
if you are having trouble sending or receiving a fax job, and you are willing to accept the
errors in the transmission job. Turning off the setting might be useful when you are trying
to send a fax long distant or receive from long distant (example: other countries etc.)
• Your telephone line might not be working.
Outgoing fax calls continue to be The printer automatically redials a fax number if the redial options are set to On.
dialed.
Successfully Send faxes job is not • The receiving fax machine might be off or might have an error condition, such as being
been received at the other fax out of paper.
machine. • A fax might be in memory because it is waiting to redial a busy number, other jobs that
are ahead of it are waiting to be sent, or the fax is set up for a delayed send.
Send faxes have a shading at the DADF (Flat-bed) scan size might be set to incorrect size.
trailing edge of each media.
312
Condition Suggested solutions
The document stops in the middle While faxing through DADF any documents smaller than 5.59 by 5.83 in. (142 by 148
of faxing. mm) or larger than 8.5 by 14 in. (216 by 356 mm) might result into jam inside DADF.
See "Clearing Jams in the DADF".
Out of Memory. You might be sending a fax that is too large, or the resolution might be too high.
Documents are not stored in the There may not be enough memory to store the document. If the display shows a Memory
memory. Full message, delete any documents you no longer need from the memory and then
restore the document.
The document stops feeding in the The maximum length of a page that you can load is 381 mm (15 inches). Faxing of a
middle of faxing. longer page stops at 381 mm (15 inches).
Voice calls are not received by the • The fax line cord connection or configuration issue. See "Making Connections".
extension telephone or answering • The receive mode or rings-to-answer settings might be incorrectly set. See "Setting up
machine that is connected to the the Fax System".
same line shared by the printer. • The telephone answering machine or extension telephone might not be functioning
properly.
Copying Problems
Copies are too light or too dark. Use Contrast in Copy to darken or lighten the background of the copies.
Smears, lines, marks or spots • If defects are on the original, use Contrast in Copy to lighten the background of your
appear on copies. copies.
• If no defects are on the original, clean the document glass and underside of the document
cover. See "Cleaning the scanner".
Copy image is skewed. • Ensure that the original is positioned correctly on document glass.
• Check that the copy paper is loaded correctly.
Blank copies print out. Ensure that the original is face down on the document glass or face up in the DADF
Image rubs off the copy easily. • Replace the paper in the paper tray with paper from a new package.
• In high humidity areas, do not leave paper in the printer for the extended periods of time.
Frequent copy paper jams occurs. • Fan the stack of paper, then turn it over in the paper tray. Replace the paper in the tray
with a fresh supply. If necessary, check/adjust the paper guides.
• Ensure that the paper is the proper paper weight. 75 g/m2 (20 lb) bond paper is
recommended.
• Check for copy paper or pieces of copy paper remaining in the printer after a paper jam
has been cleared.
313
Condition Suggested solutions
Fewer copies from the toner • Your originals may contain pictures, solids or heavy lines. For example, your originals
cartridge than expected prints out. may be forms, newsletters, books or other documents that use more toner.
• The document cover may be left open while copies are being made.
Scanning Problems
The scanner does not work. • Ensure that you place the document to be scanned face down from the document glass, or
face up in the DADF.
• There may not be enough available memory to hold the document you want to scan. Try
the Prescan function to see if that works. Try lowering the scan resolution rate.
• Check that the USB cable is connected properly.
• Ensure that the USB cable is not defective. Switch the cable with a known good cable. If
necessary, replace the cable.
• Check that the scanner is configured correctly. Check the application you want to use to
make certain that the scanner job is being sent to the correct port.
The unit scans very slowly. • Check if the printer is printing received data. Scan the document after the current job is
completed.
• Graphics are scanned more slowly than text.
• Communication speed becomes slow in scan mode because of the large amount of
memory required to analyze and reproduce the scanned image.
Message appears on your • There may be a copying or printing job in progress. When the current job is complete, try
computer screen: the job again.
• “Device can't be set to the H/W • The selected port is currently being used. Restart your computer and try again.
mode you want.” • The printer cable may be improperly connected or the power may be off.
• “Port is being used by another • The scanner driver is not installed or an operating environment is not set up properly.
program.” • Ensure that the port is properly connected and the power is turned on. Then restart your
• “Port is Disabled.” computer.
• “Scanner is busy receiving or • Check that the USB cable is properly connected.
printing data. When the current
job is completed, try again.”
• “Invalid handle.”
• “Scanning has failed.”
314
Global address problems
LDAP Maximum Query There exists limitation for number of results from the LDAP server for each LDAP query.
Exceeded... The range for the number of results is 0~100.
Set the query between 1 and 100.
LDAP Server Authentication If a device has invalid credential (ID or PW), LDAP server will return authentication
Failed... failure message.
LDAP Query Failed... If a user presses the STOP key during the search and no data was returned before
cancelling, the device will display this message.
LDAP No Such Attribute... Result is depending on the query from the device.
If a user sees this error message, changing the query can avoid this situation.
LDAP Address Not Found... This case is happening only when connection was successful and search result was
nothing.
LDAP Server Not Found... It could be a wrong IP address setup or Server is not working correctly.
Administrator can suspect the physical condition, device (client) configuration and server
status.
In case of device configuration, administrator should check IP address or hostname or
port number.
LDAP Time Limit Exceeded... It only happens when server is returning error code=8 which means "Server Time-out".
When server couldn't return all search result within the timeout.
This is abnormal case which is depending on the server side condition though.
A user can test server operation with other queries.
“File in Use” message appears Exit all software applications. Remove all software from the StartUp Group, then restart
during installation. Windows. Reinstall the printer driver.
“General Protection Fault”, Close all other applications, reboot Windows and try printing again.
“Exception OE”, “Spool32”, or
“Illegal Operation” messages
appear.
315
Condition Suggested solutions
“Fail To Print”, “A printer These messages may appear during printing. Just keep waiting until the machine finishes
timeout error occurred.” printing. If the message appears in standby mode or after printing has been completed,
messages appear. check the connection and/or whether an error has occurred.
NOTE: Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS error
messages.
The printer doesn’t print. • Check if the printer driver is installed in your system. Open MFP configurator and switch to
the Printers tab in Printers configuration window to look at the list of available printers.
Ensure that your printer is displayed on the list. If not, please, invoke Add new printer wizard
to set up your device.
• Check if the printer is started. Open Printers configuration and select your printer on the
printers list. Look at the description in the Selected printer pane. If its status contains
“(stopped)” string, please, press the Start button. After that normal operation of the printer
should be restored. The “stopped” status might be activated when some problems in printing
occurred. For instance, this could be an attempt to print document when MFP port is claimed
by a scanning application.
• Check if the MFP port is not busy. Since functional components of MFP (printer and scanner)
share the same I/O interface (MFP port), the situation of simultaneous access of different
“consumer” application to the same MFP port is possible. To avoid possible conflicts, only
one of them at a time is allowed to gain control over the device. The other “consumer” will
encounter “device busy” response. You should open MFP ports configuration and select the
port assigned to your printer. In the Selected port pane you can see if the port is occupied by
some other application. If this is the case, you should wait for completion of the current job or
should press Release port button, if you are sure that the present owner is not functioning
properly.
• Check if your application has special print option such as “-oraw”. If “-oraw” is specified in
the command line parameter then remove it to print properly. For Gimp front-end, select
“print” “Setup printer” and edit command line parameter in the command item.
316
Condition Suggested solutions
The printer does not appear • Check if your printer is attached to your computer. Ensure that it is connected properly via the
on the scanners list. USB port and is turned on.
• Check if the scanner driver for your printer is installed in your system. Open MFP
Configurator, switch to Scanners configuration, then press Drivers. Ensure that driver with a
name corresponding to your printer's name is listed in the window.
• Check if the MFP port is not busy. Since functional components of MFP (printer and scanner)
share the same I/O interface (MFP port), the situation of simultaneous access of different
“consumer” application to the same MFP port is possible. To avoid possible conflicts, only
one of them at a time is allowed to gain control over the device. The other “consumer” will
encounter “device busy” response. This can usually happen while starting scan procedure, and
appropriate message box appears.
• To identify the source of the problem, you should open MFP ports configuration and select the
port assigned to your scanner. MFP port's symbol /dev/mfp0 corresponds to LP:0 designation
displayed in the scanners’ options, /dev/mfp1 relates to LP:1 and so on. USB ports start at
/dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In
the Selected port pane you can see if the port is occupied by some other application. If this is
the case, you should wait for completion of the current job or should press Release port
button, if you are sure that the present port's owner is not functioning properly.
The printer doesn’t scan. • Check if a document is loaded into the printer.
• Check if your machine is connected to the computer. Ensure that if it is connected properly if
I/O error is reported while scanning.
• Check if MFP port is not busy. Since functional components of MFP (printer and scanner)
share the same I/O interface (MFP port), the situation of simultaneous access of different
"consumer" application to the same MFP port is possible. To avoid possible conflicts, only
one of them at a time is allowed to gain control over the device. The other "consumer" will
encounter "device busy" response. This can usually happen while starting scan procedure, and
appropriate message box will be displayed.
To identify the source of the problem, you should open MFP ports configuration and select the
port assigned to your scanner. MFP port's symbol /dev/mfp0 corresponds to LP:0 designation
displayed in the scanners' options, /dev/mfp1 relates to LP:1 and so on. USB ports start at
/dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In
the Selected port pane you can see if the port is occupied by some other application. If this is
the case, you should wait for completion of the current job or should press Release port
button, if you are sure that the present port's owner is not functioning properly.
I can’t print when I installed • Since both Linux Printer Package and MFP driver make a symbolic link to "lpr" printing
both Linux Print Package command, which is commonly used on Unix clones, it is not recommended to use both
(LPP) and MFP driver on the package on the same machine.
same machine
simultaneously.
317
Condition Suggested solutions
Can’t scan via Gimp • Check if Gimp Front-end has “Xsane:Device dialog.” on the “Acquire” menu. If not, you
Front-end. should install Xsane plug-in for Gimp on the your computer. You can find Xsane plug-in
package for Gimp on Linux distribution CD or Gimp home page. For the detail information,
refer to the Help for Linux distribution CD or Gimp Front-end application.
If you wish to use other kind of scan application, refer to the Help for application.
I encounter error “Unable to Avoid changing print job parameters (via SLPR utility, for example) while a print job is in
open MFP port device file!” progress. Known versions of CUPS server break the print job whenever print options are
when printing a document. changed and then try to restart the job from the beginning. Since Linux MFP driver locks MFP
port while printing, the abrupt termination of the driver keeps the port locked and therefore
unavailable for subsequent print jobs. If this situation occurred, try to release the MFP port.
The printer does not print a Incompatibility between the PDF file and the Acrobat products:
document from Acrobat Printing the PDF file as an image may solve this problem. Turn on Print As Image from the
Reader. Acrobat printing options.
Some letters are not This problem is caused because Mac OS cannot create the font during the cover page printing.
displayed normally during English alphabet and numbers are displayed normally at the cover page.
the cover page printing.
When printing a document in The resolution setting in the printer driver may not be matched with the one in Acrobat
Macintosh with Acrobat Reader.
Reader 6.0 or higher, colors
print incorrectly.
NOTE: Refer to Mac OS User’s Guide that came with your computer for further information on Mac OS error
messages.
318
Problem Possible Cause Solution
PostScript file cannot be The PostScript option may not be Print a configuration page and verify that the PS version is
printed. installed. available for printing.
Limit Check Error The print job may be too complex. Reduce the complexity of the page or try adjusting the
print quality settings.
Or, expand the memory capacity.
A PS error page prints. Print job may not be PS. Ensure that the print job is a PS job. Check to see whether
the software application expected a setup or PS header file
to be sent to the printer.
The optional tray 2 is not The printer driver has not been Open the PostScript driver properties, select the Device
selected in the driver. configured to recognize the Options tab, and set the Tray Options option to Tray 2.
optional tray 2.
319
320
Installing Accessories
321
Precautions When Installing Printer Accessories
Never remove the control board while the printer is plugged in.
To avoid the possibility of an electrical shock, always disconnect the power cord when installing
or removing ANY internal or external printer option.
The control board and internal printer memory are sensitive to static electricity. Before installing
or removing an internal printer memory, discharge static electricity from your body by touching
something metal on any device plugged into a grounded power source. If you walk around before
finishing installation, discharge any static electricity once again.
322
5 Press the memory module into the slot with care until you hear a “click”.
NOTE: The notches and grooves illustrated above may not match those on an actual DIMM
and its slot.
323
7 Reconnect the power cord and printer cable, and turn the printer on.
After installing the memory DIMM, printer drivers will automatically configure the updated
memory.
324
Installing an Optional Tray 2
You can increase the paper handling capacity of your printer by installing an optional tray 2. This
tray holds 250 sheets of paper.
1 Power the printer off and unplug all cables from the printer.
2 Remove the packing tape and the tape fastening the optional tray 2 cable from the bottom of
the optional tray 2.
3 Find the location of the paper option tray connector and alignment pins.
325
4 Place the printer over the tray, aligning the feet on the printer with the alignment pins in the
optional tray 2.
5 Connect the cable into the connector on the back of the printer.
6 Load paper in the optional tray 2. For information about loading paper in this tray, see
"Loading Paper".
7 Reconnect the power cord and cables and then power the printer on.
After installing the optional tray 2, printer drivers will automatically sense tray 2.
326
Installing Wireless Network interface card
The machine is equipped with a network interface which allows you to use your printer on a
network. You can also purchase a wireless network interface card to enable the use of the printer
in wireless network environments. For information about installing the network printer server, see
the network printer server user’s guide.
For information about installing the wireless network interface card and configuring the network
parameters, refer to Wireless Network Quick Install Guide.
327
328
Specifications
General Specifications
Scanner and Copier Specifications
Printer Specifications
Facsimile Specifications
Paper Specifications
329
General Specifications
Item Description
Paper input capacity Paper tray (tray 1 and optional tray 2): 250 sheets 75 g/m2 (20 lb)
MPF: plain paper 50 sheets 75 g/m2 (20 lb), special paper: 5 sheets 75
g/m2 (20 lb)
Paper type Paper tray (tray 1 and optional tray 2): Plain paper (60-90 g/m2, 16-24
lb)
MPF: Plain paper, Transparencies, Labels, Card, Post card (60-163
g/m2, 16-43 lb), Envelopes (75-90 g/m2, 20-24 lb)
Duplex printing: Plain paper (75-90 g/m2, 20-24 lb)
Consumables 1-piece toner cartridge system
330
Item Description
b
Toner cartridge life Dell Standard Capacity Toner Cartridge life: 3,000 pages
Dell High Capacity Toner Cartridge life: 10,000 pages
Scan Resolution Optical: 600 x 600 dpi (from Platen, mono and color),
600 x 600 dpi interpolated (from DADF, mono and color)
Enhanced: 4,800 x 4800 dpi
331
Item Description
Scan speed (Text mode) document glass: 15 (lineart), 20 (gray), 30 (color) seconds
DADF: 15 (lineart), 20 (gray), 30 (color) seconds
a
First Copy Out Time (FCOT) From Standby Mode:
• via DADF: As Quick as 15 seconds
• via Platen: As Quick as 8.5 seconds
Copy speed SDMC (Single Document Multiple Copy): 35 cpm (copies per minute
for letter), 33 cpm for A4
MDMC (Multi-document Multiple Copy) at Text, Text/Photo, Photo:
21 cpm (copies per minute for letter), 20 cpm for A4
MDSC (Multi-document Single Copy): 7 ipm (image per minute for
letter), 6 ipm for A4
MDMC at Photo mode: 4 cpm
332
Printer Specifications
Item Description
Paper size Paper tray (tray 1 and optional tray 2): Letter, A4, Legal, Oficio, Folio,
A5, A6, Executive, JIS B5, ISO B5
MPF: Letter, Legal, A4, Oficio, Folio, Executive, A5, A6 card, Post
Card 4x6, Envelope 10, Envelope COM-10, Envelope DL, Envelope
C5, Envelope C6, Envelope B5, JIS B5, ISO B5
* Min.: 3 x 5 in. (76 x 127 mm)
Max.: 8.5 x 14 in. (216 x 356 mm)
Duplex printing: Letter, A4, Legal, Oficio, Folio
Network Protocol TCP/IPv4, IPv6 (DHCP, DNS, 9100, LPR, SNMP, HTTP, IPSec),
EtherTalk, Novell NetWare NDPS services via TCP/IP & IPP on 5.x,
6.x, DHCP, BOOTP, SLP, SSDP, Bonjour (Rendezvous), DDNS,
WINS, TCP (Port 2000), LPR (Port 515), Raw (Port 9100),
SNMPv1/2/3, HTTP, Telnet, SMTP (E-mail Notification)
Client & Network Operating • Windows 2000, XP 64 bit (Home & Pro), XP 32 bit (Home & Pro),
System Server 2003 & 2008, Vista 32bit / 64bit (Starter, Home Basic, Home
Premium, Ultimate, Enterprise & Business), Windows 7, Server 2008
R2
• Various Linux OS
• Mac OS 10.3 ~ 10.6
• Novell NetWare NDPS services via TCP/IP & IPP on 5.x, 6.x
• Bonjour discovery supported
• SAP R/3 v4.6C, 4.x and 3.x and later.
• Citrix MetaFrame; Windows Terminal Services
333
Item Description
First Page Out Time (FPOT) From Standby mode: Less than or equal to 8.5 seconds
From Sleep mode: Less than 24 seconds (Measured after less than 10
minutes in power save mode)
334
Facsimile Specifications
Item Description
Data coding MH/MR/MMR (ECM Mode) and JPEG/JBIG for color fax
transmission
Multiple page scan speed approx. 21 ppm/Letter (at standard fax resolution mode)
DADF: approx. 2.5 seconds/Letter (at standard fax resolution mode), 5
seconds/Letter (at fine fax resolution mode)
335
Paper Specifications
Overview
Your printer accepts a variety of print materials, such as cut-sheet paper (including up to 100
percent recycled fiber content paper), envelopes, labels, transparencies and custom-size paper.
Properties, such as weight, composition, grain and moisture content, are important factors
affecting the printer’s performance and the output quality. Paper that does not meet the
guidelines outlined in this User’s Guide can cause the following problems:
• Poor print quality
• Increased paper jams
• Premature wear on the printer
NOTE: Some paper may meet all of the guidelines in this guide and still not produce satisfactory
results. This may be the result of improper handling, unacceptable temperature and humidity
levels, or other variables over which Dell has no control.
NOTE: Before purchasing large quantities of paper, ensure the paper meets the requirements
specified in this User’s Guide.
CAUTION: Using paper that does not meet these specifications may cause problems, requiring
repairs. These repairs are not covered by the Dell warranty or service agreements.
336
Supported Sizes of Paper
Letter 8.5 x 11 in. • 60-90 g/m2 bond • 250 sheets of 75 g/m2 bond (20
(216 x 279 mm) (16-24 lb) for the lb) paper for the paper tray
paper tray (tray 1 and optional tray 2)
A4 8.3 x 11.7 in.
• 60-163 g/m2 bond • 50 sheet of 75 g/m2 bond (20 lb)
(210 x 297 mm)
(16-43 lb) for the paper for the MPF
Executive 7.25 x 10.5 in. MPF
(184 x 267 mm) • 75-90 g/m2 bond
(20-24 lb) for the
Legal 8.5 x 14 in. duplex printing
(216 x 356 mm)
A5 5.82 x 8.3in.
(148 x 210 mm)
Minimum size 3 x 5 in. 60-163 g/m2 5 sheets of paper for the MPF
(custom) (76 x 127 mm) bond (16-32 lb)
NOTE: You may experience jams when using print materials with a length of less than 127 mm
(5 inches). For optimum performance, ensure that you are storing and handling the paper correctly.
Please refer to "Printer and Paper Storage Environment".
337
NOTE: You can use A4, Letter, Folio, Oficio, Legal-sized paper for duplex printing.
Poor print quality or toner adhesion, Too moist, too rough, too Try another kind of paper,
problems with feeding smooth or embossed; faulty between 100-400 Sheffield,
paper lot 4%-5% moisture content.
Increased gray background Too heavy Use lighter paper, use the rear
shading/printer wear door.
Excessive curl problems with feeding Too moist, wrong grain • Use the rear door.
direction or short-grain • Use long-grain paper.
construction
Jamming, damage to printer Cutouts or perforations Do not use paper with cutouts
or perforations.
NOTE: Do not use letterhead paper printed with low-temperature inks, such as those used in some
types of thermography.
NOTE: Do not use raised or embossed letterhead.
NOTE: The printer uses heat and pressure to fuse toner to the paper. Ensure that any colored paper
or preprinted forms use inks that are compatible with this fusing temperature (180° C or 356° F for
0.1 second).
338
Paper Specifications
Category Specifications
Cut Edge Conditions Cut with sharp blades with no visible fray.
Fusing Compatibility Must not scorch, melt, offset or release hazardous emissions when
heated to 180° C (356° F) for 0.1 second.
output tray (Face Down) 150 sheets of 75 g/m2 bond (20 lb) paper
rear door (Face Up) 1 sheet of 75 g/m2 bond (20 lb) paper
339
The paper storage environment should be properly maintained to ensure optimum performance.
The required condition is 20° C to 24° C (68° F to 75° F), with a relative humidity of 4 percent to
55percent. The following guidelines should be considered when evaluating the paper’s storage
environment:
• Paper should be stored at or near room temperature.
• The air should not be too dry or too humid.
• The best way to store an opened ream of paper is to rewrap it tightly in its moisture-proof
wrapping. If the printer environment is subject to extremes, unwrap only the amount of
paper to be used during the day’s operation to prevent unwanted moisture changes.
340
Index
341
G Linux overlay, using, 133
installing driver, 241
graphic properties,
printer properties, 254
printing, 116
printing, 255 P
group dial, faxing uninstalling driver, 247
dialing, 215 paper jam, clearing, 285
loading, document
editing, 213 paper loading
in scanner glass, 143
setting, 213 in MPF (multi purpose
loading, paper feeder), 97
group number, email
in MPF (multi purpose in paper tray, 31
assigning, 182
feeder), 97
deleting, 183 paper size, setting
in paper tray, 31
editing, 183 paper tray, 100
print, 115
342
multiple pages on one scanner lamp power save managing, 172
sheet, 123 mode, 47 scanning, 169
posters, 126 scanner, cleaning, 270
problem, 304
using overlays, 133 scanning
from operator panel, 160 V
watermarks, 131
from WIA, 167 volume, adjust
priority fax, 218 problem, 314 ringer, 200
problem, solve to network computer, 158
Windows, 315 to USB memory, 168
problem, solving setup W
copying, 313 to email, 174 watermarks, printing, 131
error messages, 297 software WIA, scanning, 167
faxing, 311 installing, 60
paper feeding, 303 uninstalling, 69
printing, 304
printing quality, 306 speaker sound, 200
PS errors, 318 speed dial, fax
scanning, 314 dialing, 212
storing, 211
supplies, ordering, 277
R
rear output, 94
reduced/enlarged
T
copying, 146 tel line, connecting, 35
replacing toner cartridge, 274 Tel mode, receiving mode, 202
reports, printing, 222 toll save mode, 200
resolution toner cartridge
printing, 256 ordering, 277
redistributing, 271
resolution, printing, 117
replacing, 274
ringer sound, 200
U
S
USB cable, connecting, 38
scan manager
USB memory
scanning, 158
343