Daily Lesson Log School: Grade Level: Teacher: Learning Areas: TLE - Front Office Services Teaching Dates and Time: 1 Hour Quarter I. Objectives
Daily Lesson Log School: Grade Level: Teacher: Learning Areas: TLE - Front Office Services Teaching Dates and Time: 1 Hour Quarter I. Objectives
DAILY LESSON LOG Teacher: Rowena A. Pesquisa Learning Areas: TLE – Front Office Services
Teaching Dates
And Time: 1 hour Quarter
I. OBJECTIVES
A. Content Standard The learner demonstrates understanding of basic concepts and theories in Front Office Services.
B. Performance Standard The learner independently demonstrates common competencies in FOS as prescribed in the TESDA Training
Regulation.
C. Learning Competencies The learners explain basic concepts in FOS; discuss the relevance of the course; and explore opportunities in
FOS as a career.
II. CONTENT Introduction
-Basic concepts in Front Office Services (FOS)
-Relevance of the course
III. LEARNING RESOURCES
A. References
1. Curriculum Guide pages Page 1
2. Textbook’s pages
3. Additional Resources http://www.slideshare.net/JohnEdwardEstayo/introduction-to-front-office
http://www.slideshare.net/kenjoyb/tlehe-front-office-services-curriclum-guide
4. Other Learning Resources
IV. PROCEDURES
A. Reviewing previous lesson Mind Mapping
Write words that can be associated with front office services
Front
Office
Services
B. Establishing a purpose for the
lesson “Pick n’ Tell”
1. Present a picture of men and women in the hotel industry
2. Ask the students to pick their choice and let them explain their answer.
C. Presenting Examples/instances “Stare and Share”
of new lesson
“Lights, Camera…Action!”
-Divide the class in two groups. Let them think of a scenario in the hotel lobby ( several phone lines are ringing,
lights on the phone are blinking, coworkers are asking questions, and here comes a customer.)
-Ask each group to role play a 3-minute scenario.
FOS
G. Finding practical application of Jennifer, your classmate, decided to become a hotel receptionist. What do you think are the qualities, behavior
concepts & skills in daily living and competencies that Jennifer should have to fulfill her goal?
H. Making generalizations and Learning the basic concepts of front office services is very important since the course is very relevant in the hotel
abstractions about the lesson industry. Regardless of the type of the hotel, front office is the most visible and essential focal point of a hotel.
-Ask students about the relevance of Front Office Services in the hotel industry.
J. Additional activities for a. Research on businesses or establishments that offer front office services.
applications or b. Report your findings to the class.
remediation
V. REMARKS
VI. REFLECTIONS
A. No. of learners who earned 80%
in evaluation
B. No. of learners who require
additional activities
C. Which of my teaching strategies
worked well?
D. What difficulties did I
encounter?
E. What innovation or localized
materials did I use which I can
share to my fellow teachers?