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Characteristics of An Expert System

The document discusses the characteristics and components of an expert system. Some key points: - Expert systems can explain their reasoning, display intelligent behavior by drawing conclusions from complex relationships, and provide portable human expertise. However, they are limited to relatively narrow problems and cannot refine their own knowledge. - The main components of an expert system are the knowledge base, which stores all relevant information, and the inference engine, which seeks relationships from the knowledge base and provides answers like a human expert. - Developing the knowledge base involves assembling human experts, using techniques like fuzzy logic, rules, and cases. The inference engine delivers the expert advice by retrieving information and relationships from the knowledge base.
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0% found this document useful (0 votes)
87 views5 pages

Characteristics of An Expert System

The document discusses the characteristics and components of an expert system. Some key points: - Expert systems can explain their reasoning, display intelligent behavior by drawing conclusions from complex relationships, and provide portable human expertise. However, they are limited to relatively narrow problems and cannot refine their own knowledge. - The main components of an expert system are the knowledge base, which stores all relevant information, and the inference engine, which seeks relationships from the knowledge base and provides answers like a human expert. - Developing the knowledge base involves assembling human experts, using techniques like fuzzy logic, rules, and cases. The inference engine delivers the expert advice by retrieving information and relationships from the knowledge base.
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© © All Rights Reserved
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Characteristics of an Expert System

• Can explain their reasoning or suggested decisions


It is the ability to explain its reasoning processes the most valuable
featured of a computer expert system.
• Can display “intelligent” behavior
Some applications of expert system are imaginative medical diagnosis
based on a patient condition, a suggestion to explore for natural gas at a
particular location, and job counseling.
• Can draw conclusions from complex relationships
For example, when one proposed expert system will work with a flexible
manufacturing system to determine the best use of tools. And another expert
system can suggest ways to improve quality control procedure.
• Can provide portable knowledge
It can be used to capture the human expertise that might otherwise be
lost.
• Can deal with uncertainty
It is the abilty to deal with knowledge that is incomplete or not completely
accurate. The system deals with this problem through the use of probability
statistic and heuristic.
• Not widely used or tested
It has not been widely tested in corporate settings.
• Limited to relatively narrow problems
It can perform complex data analysis others are limited to simple
problems.
• Possibility of error
If the knowledge of a human expert is incorrect or incomplete, it will affect the
system negatively.
• Cannot refine its own knowledge
It is not capable of acquiring knowledge directly.
• May have high development cost

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The expert system can be expensive to develop while using traditional
programming languages and approaches.
Expert system shell
–a collection of software packages and tools used to develop expert system.
• Raise legal and ethical concerns
The people who make decisions and take action are legally and ethically
responsible for their behavior.
Capabilities of An Expert Systems
Expert system can’t avoid having problems the following are different
solutions of the said system.
 Strategic goal setting
- is one of the most important functions of top level decision makers.
This provides a framework for all other activities throughout the organization.
Without having these said system is running not knowing how to accomplish
goal.
 Planning
-the ability to reach overall corporate objectives, the impact of plans on
organizational resources, and the ways specific plans will help an organization
compete in the market place can be investigated via expert system.
With this it can assist to reach in the final decision based on fact supplied by
management.
 Design
–these types of expert system use general design principles, an
understanding of manufacturing procedures, and a collection of design rules.
The different varieties of products to be design are the micro chips and system.
 Decision-making
-expert systems have provided this type of support for many individuals
and organization.
With these it can suggest possible alternatives, ways of looking at the problem
and logical approaches in the decision making process.
 Quality control and monitoring

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-determining whether an existing computer is operating intended and used
to monitor product quality.
It can assist in monitoring various systems and proposing solutions to system
problems.
 Diagnosis
- looks at the causes and proposes solutions.
With these it can provide a doctor with the probable cause of medical problem
and propose treatment or interventions.
When to Use Expert Systems
It is important to make sure that the potential benefits are
worth the effort and that various expert system characteristic are balanced in
terms of cost, control and complexity.
These are the circumstances using the expert system:
 High payoff
 Preserve scarce expertise
 Distribute expertise
 Provide more consistency than humans
 Faster solutions than humans
 Training expertise
Components of an Expert System
These components must work together in providing expertise.
A. Knowledge Base

– stores all relevant information, data, rules, cases and relationship


used by the expert system.
It must developed for each unique application and included
to it the generic knowledge from theories that been established over time and
specific knowledge that comes from more recent experiences and rule of the
thumb.
Challenges in developing a Knowledge Base
 Assembling human experts

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- Its objective in building knowledge base is to integrate the
knowledge of individuals with similar expertise.
Example of this is many doctors may contribute to a
medical diagnosis knowledge base.
 The use of fuzzy logic
- a special research area in computer science that allows
shades of gray and does not require conditions to be black/ white, yes/no or
true /false.

This is the ability to estimate whether a condition fits a


situation more closely resembles the judgment a person makes when evaluating
a situation.
 The use of rules
– A conditional statement that links given conditions to
actions or outcomes
When a certain condition exists, then specific actions are
taken or certain conclusions are reached.
 The use of cases
– In developing solution to a current problem. It involves
finding cases stored in the knowledge base that are similar to the problems and
modifying the solution to the cases fit or accommodate the current problem or
situation.
B. Inference Engine
-parts of the expert system that seeks information and
relationships from the knowledge base and provides answers, predictions , and
suggestions the way a human expert would.
It is a component in which delivers the expert advice. It is a
process of retrieving relevant information and a relationship from the knowledge
base is not simple.
References: Principles of Information Systems – fifth and sixth edition, written by

Ralph M. Stair and George W. Reynolds.

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