Week 1 Unit 4: Ariba Supplier

Information Management
Ariba Supplier Information Management
Table of contents

Unit 1 • About the Course

Unit 2 • Ariba Solutions and the Digital Economy

Unit 3 • Ariba Spend Visibility

Unit 4 • Ariba Supplier Information Management

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Ariba Supplier Information Management
Overview

• Analyze
• Source & Track
4: Ariba Supplier Information
PLAN
• Negotiate
• Contract Management
• Request
• Order & Receive
Leverage the supplier profile on
• Reconcile
BUY the Network with options to
• Send & Track Orders
synchronize to ERP to address
• Control Invoices
PAY • Optimize Payment quality and access up-to-date
information

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Ariba Supplier Information Management
Instant expert

Supplier Information Management

This problem is like having arthritis in your systems. Constant pain, but you keep on going.

Problem: It’s never good

What needs to be done
 Supplier contacts & data keeps changing
 You need this data everywhere  Let the supplier put their data where they like.
 Suppliers don’t bother keeping it updated In a single place.

This means:  And this means on the Ariba Marketplace.

 Risks (legal, production, knowledge)  You can then synchronize your multiple systems.
 Costs: same data updated by many people
 Annoyance: frustration, lack of support, bad perception

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Ariba Supplier Information Management
Data is available for you

1 million +
suppliers fill You can add
your own sets of
those screens questions
Flag of “what’s
still missing”

Teaser to make
the supplier fill
everything

DUNS
This generates leads for suppliers,
so they keep a good profile for “a
good first impression”

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Ariba Supplier Information Management
Supplier Information Management – screenshot cascade
View from the Supplier
Integration with client’s website
Profile leveraged in all cloud solutions
Profile completion teaser
Detailed profiling
DUNS indexing
Supplier Information Account management & assignation for suppliers
Access to buyer’s requested sets of questions
Management Dynamic questions and expiration tracking
View in Presentation Mode Buyer questions can be published as RFI

View from the Buyer

Dashboard of tasks and reports
Extensive search including all profile questions
Answer grading and scoring
Tasks and approval flow
Email address unique to each profile
Document management & version control
360° Report and KPI Tracking

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Ariba Supplier Information Management
Instant expert

Supplier Performance Management

“Trust but verify” – Ronald Reagan

Problem: How to check on your suppliers?

 Do suppliers deliver according to promise?
What needs to be done
 How do you enforce penalties on them?  Identify key suppliers to your organization
 Production can’t afford delays. Problems need to be
tracked and managed  Set up straightforward KPIs
This means: (key performance indicators)
 Risks: risks to yourself, your production, your quality  Track both statistics and feedback from your
 Costs: you might be paying for bad apples organization
 Abuse: you might not be defending yourself properly

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Ariba Supplier Information Management
Illustration of what might happen – Let’s say you’re a food company…

Affects your
end product

Supplier
quality

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Ariba Supplier Information Management
Supplier Performance Management

With your supplier: 1 Program Goals

On-Time Delivery (ERP)
1. Plan the KPI Product Quality
Supplier Collaboration
2. Assess Periodically
2 Quality Scorecard
3. Report and Take Action
Overall KPI
ERP
DATA
SURVEYS
Average Score

3 Reporting/Trends

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Ariba Supplier Information Management
Supplier Performance Management – screenshot cascade

Configurable Dashboards

One Page Project Oveview

Flexible Surveys

Supplier Performance Auto-Scoring

KPI Library
Management
ERP-driven KPI
View in Presentation Mode
Tasks & Recurrence

Approval Workflows

Benchmark Reporting

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Ariba Supplier Information Management
Summary

1. Re-use the supplier profile data from the • Analyze

Network. • Source & Track
• Negotiate
2. Track the quality and performance of strategic PLAN • Contract
suppliers.
3. Use all this information for better negotiations. • Request
• Order & Receive
• Reconcile
BUY

• Send & Track Orders

• Control Invoices
• Optimize Payment
PAY

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Thank you

Contact information:

[email protected]
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