TESDA CIRCULAR

Subject: Implementing Guidelines in the Registration Page No. I of .2 pages

of National TVET Trainers Academy (NTTA) Number as-6 Series of 2019
Programs

Date Issued: June 3, 2019 Effectivity: Immediately Supersedes:

In the interest of the service and in line with strengthening and enhancing the
competencies of TESDA Trainers and Assesors, the following guidelines are hereby
issued:

I. Rationale:

1. To cope up with the challenges of the 21st Century Education that bring about
change in the delivery of TVET training, we must ensure that our workforce retains
their competitive advantages over other workforces elsewhere.

2. The 4th Industrial Revolution and rapid technological advancements are seen by
experts to make many jobs obsolete. This would make it difficult for the country's
TVET providers to cope and catch up with the rapid pace of innovation,
technological change, and advanced workforce skills requirements. Innovative
ways of program delivery are needed to intensify efforts towards the development
of a workforce that is empowered with continuously upgraded skills and knowledge.

3. The TVET Trainer is one of the most critical components in ensuring quality-
assured TVET programs. There is a need to train more trainers and assessors and
enhance their competencies to meet the demand of 21St Century Skills, the 4th
Industrial Revolution (4lR), the industries and expanding clientele.

II. Objectives

1. To enhance trainer competencies, particularly on 21st century skills;

2. To upgrade skills of TESDA trainers; and

3. To facilitate registration of NTTA Training Programs for TVET Trainers.

III. Guidelines for Registration

The requirements for registration of the programs are as follows:

1. Competency-based Curriculum (CBC);

2. List of Equipment;
3. List of Physical Facilities;
4. List of Officials; and
5. List of Trainers with their qualifications supported by evidences. For NTR
Program, copy of TM Certificates or other Trainers Methodology Certificates
issued by other entities.
 TESDA CIRCULAR

Subject: Implementing Guidelines in the Registration Page No. D2 of f,2

of National WET Trainers Academy (NTTA) pages
Programs Number 051) Series of
2019
Date Issued: June 3, 2019 Effectivity: Immediately Supersedes:

IV. Procedures in the Registration of the Programs

1. The following developed Competency-based Curricula by NTTA shall be adopted:

a. Training of Trainers on Life Skills Module for the 21st Century Skills (see
Annex A) and
b. Training of Masters Trainers for 21st Century Skills (see Annex B)

2. The NTTA shall submit its letter of intent, with the requirements to the TESDA
PAMAMARISAN District Office which shall facilitate the registration and approval
of the said NTR programs of NTTA within the required Process Cycle Time (PCT)
of eleven (11) working days.

V. Program Monitoring and Reporting

1. The NTTA shall submit the corresponding MIS 03-02 reports to the TESDA
PAMAMARISAN District Office through T2MIS.

2. The TESDA PAMAMARISAN District Office shall submit the required reports
indicated under Section 6.10.1 of the Operating procedures on Program
Registration

VI. Effectivity

This Circular shall take effect as indicate

d
SEC. I R s S. LAPEkA, PhD., CSEE
Director General
 Technical Education and Skills Development Academy
National TVET Trainers Academy
Mayor Chanyungco St., Marikina City

Competency-Based Curriculum

Course : Training of Master Trainers for 21st Century

Skills

Nominal Duration 24 Hours

Course This course intends to develop Master Trainers of 21st

Description Century Skills using the USAID Mindanao Youth
Development Program Master Trainer Resource Book. It
will provide the knowledge, skills and attitude in designing
and planning, and implementing a Training of Trainers
program and

Entry Requirements:

• NTTC holder
• 5 years actual teaching experience
• Undergone training in Training of Trainers on Life Skills for the 21st Century

Course Structure

Module Title Learning Outcomes Nominal Duration

1. Laying the Foundation 1.1 Determining the goals and 4 Hours
for Training of Trainers objectives of the Training of
Trainers
1.2 Determining the quality
considerations of the
programs
2. Designing and Planning 2.1 Prepare the Training Agenda 8 Hours
the Training Program 2.2 Prepare the budget,
equipment and logistical
support
3. Implementing the 3.1 Deliver the training program 12 Hours
Training Program 3.2 Follow-up Support to
Trainers
RESOURCES:

Equipment Materials

• Computer and peripherals • Paper and pencil (Manila papers, A4)

• LCD projector • Marker
• Electronic/Multimedia equipment • Tape
• Workplace or simulated environment • MyDev Master Trainers Resource Book

COURSE DELIVERY:

• Large group discussion

ASSESSMENT METHODS:

• Interview (oral/questionnaire)
• Demonstration/ observation

TRAINER'S QUALIFICATIONS:

• NTTC holder
• Attended the Training of Trainers on Life Skills Modules for the 21st Century
 Modules of Instruction
Training of Master Trainers for 21st Century Skills
MODULE TITLE Laying the Foundation for Training of Trainers

MODULE DESCRIPTOR ▪• This module intends to provide knowledge and skills,

and develop the right attitude in determining the goals
and objectives of the Training of Trainers, quality
considerations and appropriate training principles and
the foundational knowledge applied in the delivery of
Life Skills Curriculum.

NOMINAL DURATION : 4 Hours

SUMMARY OF LEARNING OUTCOMES

LO 1: Determine the goals and objectives of the Training of Trainers

LO 2: Determine the quality considerations of the programs

LO 3: Determine the training principles and the foundational knowledge applied in the delivery
of Life Skills Curriculum

LO 1: Determine the goals and objectives of the Training of Trainers

Assessment Criteria

1. Goals and objectives of the Training of Trainers are explained.

2. The link between the MyDev Life Skills Modules and TESDA 21st Century Skills are
identified.
3. The learning activities to gain the life skills are identified.

Contents

• Goals and Objectives of Life Skills Curriculum

• MyDev Life Skills Modules and TESDA 21st Century Skills
• Employability Skills Continuum

Condition

The trainer-participant must be provided with the USAID Mindanao Youth Development
Program (MYDev) Master Trainer Resource Book.

Assessment Methods

• Demonstration
• Oral questioning
• Written Test
LO 2: Determine the quality considerations of the programs

Assessment Criteria

1. The factors for quality training are identified.

2. The elements for each factor of quality are determined.

Contents

• Quality Considerations for Training in terms of:

Content (Curriculum) and Training Materials
Instructional Time
Learning Environment
- Trainer Qualifications and Skills
- Evaluation of Learners

Condition

The trainer-participant must be provided with the USAID Mindanao Youth Development
Program (MYDev) Master Trainer Resource Book.

Assessment Methods

• Demonstration
• Oral questioning
• Written Test

LO 3: Determine the training principles and the foundational knowledge applied in the
delivery of Life Skills Curriculum

Assessment Criteria

1. The factors for quality training are identified.

2. The elements for each factor of quality are determined.

Contents

• Training Principles of Life Skills Curriculum

• Foundational Knowledge of Life skills and Attitudes of Life Skills Facilitators
Principles of Adult/Youth Learning
Participatory Learner-Centered Approach
Learning Environment
- Facilitation Skills

Condition
• The trainer-participant must be provided with the USAID Mindanao Youth Development
Program (MYDev) Master Trainer Resource Book.

Assessment Methods

• Demonstration
• Oral questioning
• Written Test
 MODULE TITLE Designing and Planning the Training Program

MODULE DESCRIPTOR This module intends to provide knowledge and skills,

and develop the right attitude in preparing the
Training Agenda, budget, equipment and logistical
support for Training of Trainers.

NOMINAL DURATION 8 Hours

SUMMARY OF LEARNING OUTCOMES

LO 1: Prepare the Training Agenda

LO 2: Prepare the budget, equipment and logistical support

LO 1: Prepare the Training Agenda

Assessment Criteria

1. The key components of Life Skills Training of Trainer's Program are identified.
2. Training Agenda is prepared containing the key components.

Contents

• Key Components of Life Skills Training of Trainer's Program MyDev Life Skills Modules
and TESDA 21st Century Skills
• Sample Training Agenda
• Development and Adaptation of an agenda for a Life Skills Training of Trainers

Condition

The trainer-participant must be provided with the USAID Mindanao Youth Development
Program (MYDev) Master Trainer Resource Book.

Assessment Methods

• Demonstration
• Oral questioning
• Written Test

LO 2: Prepare the budget, equipment and logistical support

Assessment Criteria

1. Appropriate participants were selected according to the qualifications.

2. Space requirements, equipment and workshop materials are identified.
Contents

• Key Messages in Developing a Training Agenda

• Identifying Participants
• Space, Equipment and Workshop Materials

Condition

Equipment Materials

• Computer and peripherals • Paper and pencil (Manila papers, A4)

• LCD projector • Marker
• Electronic/Multimedia equipment • Tape
• Workplace or simulated environment • Handbook

Assessment Methods

• Demonstration
• Oral questioning
• Written Test

MODULE TITLE Implementing the Training Program

MODULE DESCRIPTOR This module intends to provide knowledge and skills,

and develop the right attitude in delivering the training
program and providing follow-up support to trainers.

NOMINAL DURATION 12 Hours

SUMMARY OF LEARNING OUTCOMES

LO 1: Deliver the training program

LO 2: Follow-up support to trainers

LO 1: Deliver the training program

Assessment Criteria

1. The characteristics of a good facilitator were applied.

2. Collaborative group work is utilized.
3. Topics were delivered on time.
Contents

• Characteristics of a Good Facilitator

• Facilitation Skills
• Asking questions using Blooms Taxonomy
• Collaborative Group Work
• Time Management
• Classroom Management

Condition

The trainer-participant must be provided with the USAID Mindanao Youth Development
Program (MYDev) Master Trainer Resource Book.

Assessment Methods

• Demonstration
• Oral questioning
• Written Test

LO 2: Follow-up support to trainers

Assessment Criteria

1. Appropriate assessment methods were used to assessed trainer-participants

performance.
2. Training observation tips and protocol were followed.
3. Feedback were provided to the trainer-participants after the assessment.
4. Trainer-participants were assisted in preparing their individual growth plan.
Contents

• Learner Assessment
• Characteristics of an effective Supervisor/Coach
• Training Observation Protocol
• Providing Feedback to Trainers
• Individual Growth Plan

Condition

The trainer-participant must be provided with the USAID Mindanao Youth Development
Program (MYDev) Master Trainer Resource Book.

Assessment Methods

• Demonstration
• Oral questioning
• Written Test
COMPETENCY-BASED CURRICULUM
TESDA'S 21" CENTURY SKILLS COMPETENCIES
ADDRESSED IN MYDEV'S LIFE SKILLS CURRICULUM

IVIYDev Program's
Life Skills

Module 1: Personal Development Life Long Learning and Career

Development I NC1&2
9 Ac hc,urs and 30 mins

Module 2: Interpersonal Communication C ommunicati.3n NC -18‘2

lu Ac.tIs It Ices • • n, Jur ,11,1 Min, Life Long Learning and Career
Development I NC1&2.

Module 3: Leadership & Teamwork Collaboration & Teamwork I

NC1843
8 ALtivitte, 7 hours .ins) Critical Thinking & Problem
Solving I NC -182

Module 4: Work Habits and Conduct Life Long Learning and Career
nc,tir•.
immimpt Development I NC1

Module 5: Safety & Health at Work

Occupational Health & Safety I
R ti. t * tors and 30 mins NC182

Module 6: Rights and Responsibilities of

Life Long Learning and Career
Workers and Employers
Development NC1
,ind 30 mins

Module 7 : Financial Fitness Life Long Learning and Career

10 Activities t 10 hours and 15 mins Development I NC18,2

Module 8 : Exploring Entrepreneurship

Entrepreneurship NC1,2,8.3
5 Activiti,, in • curs and 50 mins

For possible integration

in the Life Skills Progra
earn rig nnovat
Environment Literacy
Information Technology

Sector:

TECHNICAL VOCATIONAL EDUCATION AND TRAINING

Course:

TRAINING OF TRAINERS ON LIFE SKILLS MODULES

FOR THE 21ST CENTURY

TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY

East Service Road, South Superhighway, Taguig City, Metro Manila
 COURSE DESIGN

COURSE TITLE Training of Trainers on Life Skills Modules for the 21st
Century
NOMINAL 40 Hrs
DURATION
COURSE This course is designed to enhance the knowledge, skills,
DESCRIPTION positive attitude and work values with the prevailing
standards in the basic competency integrated with the 21st
century skills. This encompasses competencies required of
NC Level I and II.

ENTRY REQUIREMENTS :

• NTTC Holder in any qualification

• 5 years actual teaching experience

COURSE STRUCTURE:

BASIC COMPETENCIES (Integrated with 21st Century Skills)

NATIONAL CERTIFICATE LEVEL I

Unit of Competency Module Title Learning Outcomes Nominal Duration

1. Receive and 1. Receiving and 1.1 Follow routine 4 hours

respond to responding to spoken messages
workplace workplace
1.2 Perform
communication communication
workplace duties
following written
notes

2. Work with others 2. Working with others 2.1 Develop effective 3.5 hours
workplace
relationships
2.2 Contribute to work
group activities

3. Solve/address 3. Solving/ addressing 3.1 Identify the problem 3.5 hours

routine problems routine problems
3.2 Assess
fundamental
causes of the
problem
3.3 Determine
corrective action
3.4 Communicate
action plans and
 1
ft

recommendations
to routine problems

4. Follow occupational 4. Following occupational 4.1 Identify relevant 3.5 hours

safety and health safety and health occupational safety
policies and policies and and health policies
procedures procedures and procedures
4.2 Perform relevant
occupational safety
and health
procedures
4.3 Comply with
relevant
occupational safety
and health policies
and standards

5. Adopt entrepreneurial 5. Adopting 5.1 Determine 3.5 hours

mindset in the entrepreneurial entrepreneurial
workplace mindset in the mindset
workplace
5.2 Identify
entrepreneurial
practices

BASIC COMPETENCIES (Integrated with 21st Century Skills)

NATIONAL CERTIFICATE LEVEL II

Unit of Competency Module Title Learning Outcomes Nominal Duration

1. Participate in 1. Participating in 1.1 Obtain and convey 4 hours

workplace workplace workplace
communication communication information
1.2 Perform duties
following
workplace
instructions
1.3 Complete relevant
work- related
documents
2. Work in team 2. Working in team 2.1 Describe team role 3 hours
environment environment and scope
2.2 Identify one's role
and responsibility
within a team
2.3 Work as a team
member
3. Solve/address general 3. Solving/addressing 3.1 Identify routine 3 hours
workplace problems general workplace problems
problems
3.2 Look for solutions
.„,
to routine problems

3.3 Recommend
solution to
problems

4. Developing career and 4.1 Manage one's 4 hours

4. Develop career and
life decisions life decisions emotion
4.2 Develop reflective
practice
4.3 Boost self-
confidence and
develop self-
regulation

5. Practice occupational 5. Practicing occupational 5.1 Identify OSH 4 hours

safety and health safety and health compliance
requirements
5.2 Prepare OSH
requirements for
compliance
5.3 Perform tasks in
accordance with
relevant OSH
policies and
procedures
6. Practice 6. Practicing entrepreneurial 6.1 Apply 4 hours
entrepreneurial skills skills in the workplace entrepreneurial
in the workplace workplace best
practices
6.2 Communicate
entrepreneurial
workplace best
practices
6.3 Implement cost-
effective operations

RESOURCES:

Equipment Materials

• Computer and peripherals • Paper and pencil (Manila papers, A4)

• LCD projector • Marker
• Electronic/Multimedia equipment • Tape
• Workplace or simulated environment • MYDev Life Skills Modules

COURSE DELIVERY:

• Large group discussion

ASSESSMENT METHODS:

• Interview (oral/questionnaire)
• Demonstration/ observation

TRAINER'S QUALIFICATIONS:

• NTTC holder
• Attended the Training of Trainers on Life Skills Modules for the 21st Century
MODULES OF INSTRUCTION

BASIC COMPETENCIES
 NATIONAL CERTIFICATE LEVEL I

UNIT OF RECEIVE AND RESPOND TO WORKPLACE

COMPETENCY COMMUNICATION
RECEIVING AND RESPONDING TO WORKPLACE
MODULE TITLE
COMMUNICATION
This module covers the knowledge, skills and attitudes
MODULE
required to receive, respond and act on verbal and written
DESCRIPTOR
communication.
NOMINAL DURATION 4 HOURS

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

L1: Follow routine spoken Messages

L2: Perform workplace duties following written notes
L01. Follow routine spoken messages

Assessment Criteria:

1.1 Required information is gathered by listening attentively and correctly interpreting or

understanding information/ instructions.
1.2 Instructions/ information are recorded in accordance with workplace requirements
1.3 Instructions are acted upon immediately in accordance with information received
1.4 Clarification is sought from workplace supervisor on all occasions when any
instruction/ information is not clear

CONTENT:
• Organizational policies/ guidelines in regard to processing internal/external
information
• Ethical work practices in handling communications
• Overview of the Communication process
• Effective note-taking and questioning techniques
• Conciseness in receiving and clarifying messages/ information/ communication
• Accuracy in recording messages/ information
• Basic communication skills
• Active-listening Skills
• Note-taking skills
• Clarifying and probing questions (questioning skills)

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 2: Interpersonal Communication: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L02. Perform workplace duties following written notes

Assessment Criteria:

2.1 Written notices and instructions are read and interpreted correctly in accordance with
organizational guidelines
2.2 Routine written instructions are followed in sequence
2.3 Feedback is given to workplace supervisor based on the instructions/ information
received

CONTENT:
• Organizational guidelines in regard to processing internal/ external information
• Ethical work practices in handling communications
• Overview of the Communication process
• Effective questioning techniques (clarifying and probing)
• Conciseness in receiving and clarifying messages/ information/ communication
• Accuracy in recording messages/ information
• Clarifying and probing questions (Questioning Skills)
• Skills in reading and recording and labeling data
• Skills in locating information

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 2: Interpersonal Communication: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
 NATIONAL CERTIFICATE LEVEL I

UNIT OF : WORK WITH OTHERS

COMPETENCY
MODULE TITLE WORKING WITH OTHERS
This module covers the skills, knowledge and attitudes
MODULE
required in working as member of a team, interacting with
DESCRIPTOR
co-members and performing one's role in the team.
NOMINAL DURATION 3hrs 3Omins

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

L1: Develop effective workplace relationships

L2: Contribute to work group activities

L01. Develop effective workplace relationships

Assessment Criteria:

1.1 Duties and responsibilities are done in a positive manner to promote cooperation
and good relationship
1.2 Assistance is sought from workgroup when difficulties arise and addressed through
discussions
1.3 Feedback provided by others in the team is encouraged, acknowledged and acted
upon
1.4 Differences in personal values and beliefs are respected and acknowledged during
interaction

CONTENT:
• One's role, duties and responsibilities in the workplace
• Acknowledging/ receiving and giving feedback
• Valuing respect and empathy in the workplace
• Workplace communication protocols
• Teamwork
• Communication skills — oral and written (e. g., requesting advice, receiving feedback)
• Ability to relate to/interact with people from a range of social and cultural
backgrounds

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 3: Leadership and Teamwork : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L02. Contribute to work group activities

Assessment Criteria:
1.1 Support is provided to team members to ensure workgroup goals are met
1.2 Constructive contributions to workgroup goals and tasks are made according to
organizational requirements
1.3 Information relevant to work is shared with team members to ensure designated goals
are met

CONTENT:
• Importance of creative collaboration, social perceptiveness and problem sensitivity in
the workplace
• Organizational Requirements
• importance of initiative and dedication in group process
• Office and workplace technologies and automation (hardware, software systems)
• Communication skills — oral and written (e. g., requesting advice, receiving feedback)
• Organizing work priorities and arrangements
• Team player skills
• Technology skills including the ability to select and use technology appropriate to a
task

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 3: Leadership and Teamwork : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:

• Demonstration
• Interview with Oral Questioning
 NATIONAL CERTIFICATE LEVEL I

UNIT OF Solve/address routine problems

COMPETENCY
Solving/addressing routine problems
MODULE TITLE
This unit of covers the knowledge, skills and attitudes
MODULE required to solve problems in the workplace including the
DESCRIPTOR application of problem solving techniques and to determine
and resolve the root cause of routine problems.

NOMINAL DURATION 3.5 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

L1: Identify the problem

L2: Assess fundamental causes of the problem

L3: Determine corrective action

L4: Communicate action plans and recommendations to routine problems

L01. Identify the problem

Assessment Criteria:
1.1 Desired operating/output parameters and expected quality of products/services are
identified.
1.2 The nature of the problem by observation on routines are defined.
1.3 Problems are stated and specified clearly

CONTENT:
• Competence includes mastery of knowledge and understanding of the process,
normal operating parameters, and product quality to recognize non-standard
situations
• Competence to include the ability to apply and explain fundamental causes of
problems routine problems and to determine the corrective actions.
• Relevant equipment and operational processes
• Enterprise goals, targets and measures
• Enterprise quality OHS and environmental requirement
• Enterprise information systems and data collation
• Industry codes and standards
• Using range of formal problem-solving techniques (e.g., planning, attention,
simultaneous and successive processing of information).
• Identifying and clarifying the nature of the problem.

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 3: Leadership and Teamwork: Participants Manual

METHODOLOGIES:

• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L02. Assess fundamental causes of the problem

Assessment Criteria:
2.1 Problem-solving tool appropriate to the problem and the context is selected
2.2 Possible causes based on experience and the use of problem-solving tools/basic
analytical techniques are identified
2.3 Possible fundamental causes of problems are specified.

CONTENT:

• Competence includes a thorough knowledge and understanding of the process,

normal operating parameters, and product quality to recognize non-standard
situations
• Competence to include the ability to apply and explain fundamental causes of
problems routine problems and to determine the corrective actions.
• Relevant equipment and operational processes
• Enterprise goals, targets and measures
• Enterprise quality OHS and environmental requirement
• Enterprise information systems and data collation
• Industry codes and standards
• Using range of formal problem-solving techniques (e.g., planning, attention,
simultaneous and successive processing of information).
• Identifying extent and causes of procedural problems.

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 3: Leadership and Teamwork: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L03. Determine corrective action

Assessment Criteria:
3.1 All possible options are considered for resolution of the routine problem.
3.2 Corrective actions are determined to resolve the problem and possible future causes
3.3 Action plans are developed identifying measurable objectives, resource needs and
timelines in accordance with safety and operating procedures

CONTENT:
• Competence includes a thorough knowledge and understanding of the process,
normal operating parameters, and product quality to recognize non-standard
situations
• Competence to include the ability to apply and explain, sufficient for the identification
of fundamental cause, determining the corrective action and provision of
recommendations
• Relevant equipment and operational processes
• Enterprise goals, targets and measures
• Enterprise quality OHS and environmental requirement
• Principles of decision making strategies and techniques
• Enterprise information systems and data collation
• Using range of formal problem-solving techniques.
• Identifying and clarifying the nature of the problem.
• Devising and applying the best possible solution to a problem.
• Evaluating the solution

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 3: Leadership and Teamwork: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L04. Communicate action plans and recommendations to routine problems

Assessment Criteria:
4.1 Report on recommendations are prepared
4.2 Recommendations are presented to appropriate person.
4.3 Recommendations are followed-up, if required

CONTENT:
• Competence includes a thorough knowledge and understanding of the process,
normal operating parameters, and product quality to recognize non-standard
situations
• Competence to include the ability to apply and explain, sufficient for the identification
of fundamental cause, determining the corrective action and provision of
recommendations
• Relevant equipment and operational processes
• Enterprise goals, targets and measures
• Enterprise quality, OHS and environmental requirement
• Principles of decision making strategies and techniques
• Enterprise information systems and data collation
• Industry codes and standards

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 3: Leadership and Teamwork: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
 NATIONAL CERTIFICATE LEVEL I

UNIT OF FOLLOW OCCUPATIONAL SAFETY AND HEALTH

COMPETENCY POLICIES AND PROCEDURES
FOLLOWING OCCUPATIONAL SAFETY AND HEALTH
MODULE TITLE
POLICIES AND PROCEDURES
This unit covers the knowledge, skills and attitudes to
identify relevant occupational safety and health policies
MODULE
and procedures, perform relevant occupational safety and
DESCRIPTOR
health procedures, and comply with relevant occupational
safety and health policies and standards
NOMINAL DURATION 3hrs 30 mins

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

L1: Identify relevant occupational safety and health policies and procedures

L2: Perform relevant occupational safety and health procedures

L3: Comply with relevant occupational safety and health policies and standards
L01. Identify relevant occupational safety and health policies and procedures

Assessment Criteria:

1.1 Related occupational safety and health risks and hazards are recognized based on
OSH work standards
1.2 OSH requirements/ regulations towards work are determined in accordance to
workplace policies and procedures
1.3 Incident/ Emergency procedures relevant to workplace are identified based on
relevant OSH work standards

CONTENT:
• Occupational safety and health risks and hazards
• OSH work standards
• Government approved Occupational Safety and Health Policies and regulations
• Terms related to occupational safety and health
• Workplace process and procedures
• Standard emergency plan and procedures
• Observation skills
• Critical thinking skills
• Communication skills

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 5: Safety and Health at Work: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L02. Perform relevant occupational safety and health procedures

Assessment Criteria:
1.1 Safety devices are checked in accordance with workplace OSH work standards
2.2 OSH Work instructions are followed in accordance with workplace policies and
procedures*
2.3 Personal protective equipment, materials, tools, machinery, and equipment are
utilized according to OSH work standards

CONTENT:
• OSH Work instructions Personal protective equipment
• Safe handling procedures of tools, equipment and materials
• Standard emergency plan and procedures
• Different OSH control measures
• Standard accident and illness reporting procedures
• Communication skills
• Knowledge management
• Organizing skills
• Observation skills

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 5: Safety and Health at Work: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L03. Comply with relevant occupational safety and health policies and standards

Assessment Criteria:
3.1 Preventive Control Measures are identified in accordance with OSH work standards
3.2 OSH requirements are obeyed in accordance with workplace policies and procedures
3.3 Incident/ Emergency procedures are executed based on OSH Procedures

CONTENT:
• OSH Preventive Control Measures
• Principles of 5S
• Environmental requirements relative to industrial wastes disposal
• OSH requirements relative to safe handling and disposal of materials
• Personal hygiene practices
• Communication skills
• Knowledge management
• Organizing skills
• Critical thinking skills
• Observation skills

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 5: Safety and Health at Work: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
 NATIONAL CERTIFICATE LEVEL I

ADOPT ENTREPRENEURIAL MINDSET IN THE

UNIT OF
WORKPLACE
COMPETENCY
: ADOPTING ENTREPRENEURIAL MINDSET IN THE
MODULE TITLE WORKPLACE

This unit covers the outcomes required to support and

MODULE internalize an entrepreneurial mindset and observe basic
DESCRIPTOR entrepreneurial practices in the workplace.

NOMINAL DURATION 3hrs 30mins

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

L1: Determine entrepreneurial mindset

L2: Identify entrepreneurial practices
L01. Determine entrepreneurial mindset

Assessment Criteria:

1.1 Entrepreneurial mindset in the workplace is determined from enterprise practices and
policies
1.2 Entrepreneurial mindset in the workplace is studied and affirmed based on current
enterprise practices
1.3 Clarification from reliable sources is sought regarding entrepreneurial mindset and
corporate culture.

CONTENT:
• Workplace policies and practices relating to entrepreneurship
• Elements of corporate culture
• Entrepreneurial mindset
• Entrepreneurial practices in the workplace
• Desirable attitudes:
-Patience
-Willingness to learn
-Attention to details
• Identifying entrepreneurial mindset
• Studying and affirming entrepreneurial mindset
• Selecting and emulating desirable entrepreneurial practices
• Communication skills

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 8: Exploring Entrepreneurship: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L02. Identify entrepreneurial practices

Assessment Criteria:
2.1 Entrepreneurial practices are determined based on enterprise requirements
2.2 Entrepreneurial practices is performed following workplace and client requirements.
2.3 Cost-effective measures are complied with reference to workplace best practices

CONTENT:
• Quality assurance practices
• Workplace and client requirements
• Types of cost-effective measures
• Workplace quality policy
• Attitude:
-Patience
-Attention to details
• Performing quality assurance practices
• Complying quality assurance requirements
• Complying to cost-effective measures
• Communication skills

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 8: Exploring Entrepreneurship: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
 NATIONAL CERTIFICATE LEVEL II

UNIT OF : PARTICIPATE IN WORKPLACE COMMUNICATION

COMPETENCY
MODULE TITLE PARTICIPATING IN WORKPLACE COMMUNICATION
This unit covers the knowledge, skills and attitudes
MODULE
required to gather, interpret and convey information in
DESCRIPTOR
response to workplace requirements.
NOMINAL DURATION 4 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

L1: Obtain and convey workplace information

L2: Perform duties following workplace instructions

L3: Complete relevant work- related documents

L01. Obtain and convey workplace information

Assessment Criteria:
1.1 Specific and relevant information is accessed from appropriate sources
1.2 Effective questioning, active listening and speaking skills are used to gather and
convey information
1.3 Appropriate medium is used to transfer information and ideas
1.4 Appropriate non- verbal communication is used
1.5 Appropriate lines of communication with supervisors and colleagues are identified
and followed
1.6 Defined workplace procedures for the location and storage of information are used
1.7 Personal interaction is carried out clearly and concisely

CONTENT:
• Effective verbal and nonverbal communication
• Different modes of communication
• Medium of communication in the workplace
• Organizational policies
• Communication procedures and systems
• Lines of Communication
• Technology relevant to the enterprise and the individual's work responsibilities
• Workplace etiquette
• Following simple spoken language
• Performing routine workplace duties following simple written notices
• Participating in workplace meetings and discussions
• Preparing work- related documents
• Estimating, calculating and recording routine workplace measures
• Relating/ Interacting with people of various levels in the workplace
• Gathering and providing basic information in response to workplace requirements
• Basic business writing skills
• Interpersonal skills in the workplace
• Active-listening skills

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 2: Interpersonal Communication : Participants Manual
METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L02. Perform duties following workplace instructions

Assessment Criteria:

2.1 Written notices and instructions are read and interpreted in accordance with
organizational guidelines
2.2 Routine written instruction are followed based on established procedures
2.3 Feedback is given to workplace supervisor-based instructions/ information received
2.4 Workplace interactions are conducted in a courteous manner
2.5 Where necessary, clarifications about routine workplace procedures and matters
concerning conditions of employment are sought and asked from appropriate
sources
2.6 Meetings outcomes are interpreted and implemented

CONTENT:
• Effective verbal and non-verbal communication
• Different modes of communication
• Medium of communication in the workplace
• Organizational/ Workplace policies
• Communication procedures and systems
• Lines of communication
• Technology relevant to the enterprise and the individual's work responsibilities
• Effective questioning techniques (clarifying and probing)
• Workplace etiquette
• Following simple spoken instructions
• Performing routine workplace duties following simple written notices
• Participating in workplace meetings and discussions
• Completing work- related documents
• Estimating, calculating and recording routine workplace measures
• Relating/ Responding to people of various levels in the workplace
• Gathering and providing information in response to workplace requirements
• Basic questioning/querying
• Skills in reading for information
• Skills in locating

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 2: Interpersonal Communication: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion
ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L03. Complete relevant work- related documents

Assessment Criteria:
3.1 Range of forms relating to conditions of employment are completed accurately and
legibly
3.2 Workplace data is recorded on standard workplace forms and documents
3.3 Errors in recording information on forms/ documents are identified and acted upon
3.4 Reporting requirements to supervisor are completed according to organizational
guidelines

CONTENT:
• Effective verbal and non-verbal communication
• Different modes of communication
• Workplace forms and documents
• Organizational/ Workplace policies
• Communication procedures and systems
• Technology relevant to the enterprise and the individual's work responsibilities
• Completing work- related documents
• Applying operations of addition, subtraction, division and multiplication
• Gathering and providing information in response to workplace requirements
• Effective record keeping skills

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 2: Interpersonal Communication: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
 NATIONAL CERTIFICATE LEVEL II

UNIT OF : WORK IN TEAM ENVIRONMENT

COMPETENCY
MODULE TITLE WORKING IN TEAM ENVIRONMENT
This unit covers the skills, knowledge and attitudes to
MODULE
identify one's roles and responsibilities as a member of a
DESCRIPTOR
team.
NOMINAL DURATION 3hrs

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1 : Describe team role and scope

LO2 : Identify one's role and responsibility within a team
LO3 : Work as a team member
L01. Describe team role and scope

Assessment Criteria:

1.1 The role and objective of the team is identified from available sources of information
1.2 Team parameters, reporting relationships and responsibilities are identified from
team discussions and appropriate external sources

CONTENT:
• Group structure
• Group development
• Sources of information
• Communicating with others, appropriately consistent with the culture of the
workplace
• Developing ways in improving work structure and performing respective roles in the
group or organization

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 2: Interpersonal Communication : Participants Manual
• MYDev Life Skills Modules 3: Leadership and Teamwork : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L02. Identify one's role and responsibility within a team

Assessment Criteria:
2.1 Individual roles and responsibilities within the team environment are identified
2.2 Roles and objectives of the team is identified from available sources of information
2.3 Team parameters, reporting relationships and responsibilities are identified based on
team discussions and appropriate external sources

CONTENT:
• Team roles and objectives
• Team structure and parameters
• Team development
• Sources of information
• Communicating with others, appropriately consistent with the culture of the
workplace
• Developing ways in improving work structure and performing respective roles in the
group or organization
•

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 2: Interpersonal Communication: Participants Manual
• MYDev Life Skills Modules 3: Leadership and Teamwork : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L03. Work as a team member

Assessment Criteria:
3.1 Effective and appropriate forms of communications are used and interactions
undertaken with team members based on company practices.
3.2 Effective and appropriate contributions made to complement team activities and
objectives, based on workplace context
3.3 Protocols in reporting are observed based on standard company practices.
3.4 Contribute to the development of team work plans based on an understanding of
team's role and objectives

CONTENT:
• Communication Process
• Workplace communication protocol
• Team planning and
• decision making
• Team thinking
• Team roles
• Process of team development
• Workplace context
• Communicating appropriately, consistent with the culture of the workplace
• Interacting effectively with others
• Deciding as an individual and as a group using group think strategies and techniques
• Contributing to Resolution of issues and concerns

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 2: Interpersonal Communication: Participants Manual
• MYDev Life Skills Modules 3: Leadership and Teamwork : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
 NATIONAL CERTIFICATE LEVEL II

UNIT OF SOLVE/ADDRESS GENERAL WORKPLACE

COMPETENCY PROBLEMS
SOLVING/ADDRESSING GENERAL WORKPLACE
MODULE TITLE
PROBLEMS
This unit covers the knowledge, skills and attitudes
required to apply problem-solving techniques to determine
MODULE
the origin of problems and plan for their resolution. It also
DESCRIPTOR
includes addressing procedural problems through
documentation, and referral.
NOMINAL DURATION 3hrs

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1 : Identify routine problems

LO2 : Look for solutions to routine problems

LO3 : Recommend solutions to problems

L01. Identify routine problems

Assessment Criteria:
1.1 Routine problems or procedural problem areas are identified
1.2 Problems to be investigated are defined and determined
1.3 Current conditions of the problem are identified and documented

CONTENT:
• Current industry hardware and software products and services
• Industry maintenance, service and helpdesk practices, processes and procedures
• Industry standard diagnostic tools
• Malfunctions and resolutions
• Identifying current industry hardware and software products and services
• Identifying current industry maintenance, services and helpdesk practices, processes
and procedures.
• Identifying current industry standard diagnostic tools
• Describing common malfunctions and resolutions.
• Determining the root cause of a routine malfunction

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 3: Leadership and Teamwork : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning

L02. Look for solutions to routine problems

Assessment Criteria:

• 2.1 Potential solutions to problem are identified

• 2.2 Recommendations about possible solutions are developed, documented,
ranked and presented to appropriate person for decision
CONTENT:
• Current industry hardware and software products and services
• Industry service and helpdesk practices, processes and procedures
• Operating systems
• Industry standard diagnostic tools
• Malfunctions and resolutions.
• Root cause analysis
• Identifying current industry hardware and software products and services
• Identifying services and helpdesk practices, processes and procedures.
• Identifying operating system
• Identifying current industry standard diagnostic tools
• Describing common malfunctions and resolutions.
• Determining the root cause of a routine malfunction

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 3: Leadership and Teamwork : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L03. Recommend solutions to problems

Assessment Criteria:
3.1 Implementation of solutions are planned
3.2 Evaluation of implemented solutions are planned
3.3 Recommended solutions are documented and submit to appropriate person for
confirmation

CONTENT:
• Standard procedures
• Documentation produce
• Producing documentation that recommends solutions to problems
• Following established procedures

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 3: Leadership and Teamwork : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
 NATIONAL CERTIFICATE LEVEL II

UNIT OF : DEVELOP CAREER AND LIFE DECISIONS

COMPETENCY
MODULE TITLE DEVELOPING CAREER AND LIFE DECISIONS
This unit covers the knowledge, skills, and attitudes in
MODULE managing one's emotions, developing reflective practice,
DESCRIPTOR and boosting self-confidence and developing self-
regulation.
NOMINAL DURATION 3hrs 38mins

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

L1: Manage one's emotion

L2: Develop reflective practice

L3: Boost self-confidence and develop self-regulation

L01. Manage one's emotion

Assessment Criteria:

1.1 Self-management strategies are identified

1.2 Skills to work independently and to show initiative, to be conscientious, and
persevering in the face of setbacks and frustrations are developed
1.3 Techniques for effectively handling negative emotions and unpleasant situation in the
workplace are examined

CONTENT:
• Self-management strategies that assist in regulating behavior and achieving
personal and learning goals (e.g. Nine self-management strategies according to
Robert Kelley)
• Enablers and barriers in achieving personal and career goals
• Techniques in handling negative emotions and unpleasant situation in the workplace
such as frustration, anger, worry, anxiety, etc.
• Managing properly one's emotions and recognizing situations that cannot be
changed and accept them and remain professional
• Developing self-discipline, working independently and showing initiative to achieve
personal and career goals
• Showing confidence, and resilience in the face of setbacks and frustrations and other
negative emotions and unpleasant situations in the workplace

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 2: Interpersonal Communication : Participants Manual
• MYDev Life Skills Modules 7: Financial Fitness : Participants Manual
• MYDev Life Skills Modules 1: Personal Development : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L02. Develop reflective practice

Assessment Criteria:

2.1 Personal strengths and achievements, based on self-assessment strategies and

teacher feedback are contemplated
2.2 Progress when seeking and responding to feedback from teachers to assist them in
consolidating strengths, addressing weaknesses and fulfilling their potential are
monitored
2.3 Outcomes of personal and academic challenges by reflecting on previous problem
solving and decision making strategies and feedback from peers and teachers are
predicted

CONTENT:
• Basic SWOT analysis
• Strategies to improve one's attitude in the workplace
• Gibbs' Reflective Cycle/Model (Description, Feelings, Evaluation, Analysis,
Conclusion, and Action plan)
• Using the basic SWOT analysis as self-assessment strategy
• Developing reflective practice through realization of limitations, likes/ dislikes;
through showing of self-confidence
• Demonstrating self-acceptance and being able to accept challenges

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 2: Interpersonal Communication: Participants Manual
• MYDev Life Skills Modules 7: Financial Fitness : Participants Manual
• MYDev Life Skills Modules 1: Personal Development : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L03. Boost self-confidence and develop self-regulation

Assessment Criteria:
3.1 Efforts for continuous self-improvement are demonstrated
3.2 Counter-productive tendencies at work are eliminated
3.3 Positive outlook in life are maintained.

CONTENT:
• Four components of self-regulation based on Self-Regulation Theory (SRT)
• Personality development concepts
• Self-help concepts (e. g., 7 Habits by Stephen Covey, transactional analysis, psycho-
spiritual concepts)
• Performing effective communication skills — reading, writing, conversing skills
• Showing affective skills — flexibility, adaptability, etc.
• Self-assessment for determining one's strengths and weakness

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 3: Leadership and Teamwork : Participants Manual
• MYDev Life Skills Modules 7: Financial Fitness : Participants Manual
• MYDev Life Skills Modules 1: Personal Development : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
 NATIONAL CERTIFICATE LEVEL II

UNIT OF PRACTICE OCCUPATIONAL SAFETY AND HEALTH

COMPETENCY POLICIES AND PROCEDURES
PRACTICING OCCUPATIONAL SAFETY AND HEALTH
MODULE TITLE
POLICIES AND PROCEDURES
This unit covers the knowledge, skills and attitudes
MODULE required to identify OSH compliance requirements,
DESCRIPTOR prepare OSH requirements for compliance, perform tasks
in accordance with relevant OSH policies and procedures
NOMINAL DURATION 4hrs

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

L1: Identify OSH compliance requirements

L2: Prepare OSH requirements for compliance

L3: Perform tasks in accordance with relevant OSH policies and procedures
L01. Identify OSH compliance requirements

Assessment Criteria:
1.1 Relevant OSH requirements, regulations, policies and procedures are identified in
accordance with workplace policies and procedures
1.2 OSH activity non-conformities are conveyed to appropriate personnel
1.3 OSH preventive and control requirements are identified in accordance with OSH
work policies and procedures

CONTENT:
• OSH preventive and control requirements
• Hierarchy of Controls
• Hazard Prevention and Control
• General OSH principles
• Work standards and procedures
• Safe handling procedures of tools, equipment and materials
• Standard emergency plan and procedures in the workplace
• Communication skills
• Interpersonal skills

• Critical thinking skills

• Observation skills

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 5: Safety and Health at Work : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L02. Prepare OSH requirements for compliance

Assessment Criteria:

2.1 OSH work activity material, tools and equipment requirements are identified in
accordance with workplace policies and procedures
2.2. Required OSH materials, tools and equipment are acquired in accordance with
workplace policies and procedures
2.3. Required OSH materials, tools and equipment are arranged/ placed in accordance
with OSH work standards

CONTENT:
• Resources necessary to execute hierarchy of controls
• General OSH principles
• Work standards and procedures
• Safe handling procedures of tools, equipment and materials
• Different OSH control measures
• Communication skills
• Estimation skills
• Interpersonal skills
• Critical thinking skills
• Observation skills
• Material, tool and equipment identification skills

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 5: Safety and Health at Work : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:

• Demonstration
• Interview with Oral Questioning
L03. Perform tasks in accordance with relevant OSH policies and procedures

Assessment Criteria:
3.1 Relevant OSH work procedures are identified in accordance with workplace policies
and procedures
3.2 Work Activities are executed in accordance with OSH work standards
3.3 Non-compliance work activities are reported to appropriate personnel

CONTENT:
• OSH work standards
• Industry related work activities
• General OSH principles
• OSH Violations Non-compliance work activities
• Communication skills
• Interpersonal skills
• Troubleshooting skills
• Critical thinking skills
• Observation skills

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 5: Safety and Health at Work : Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
 NATIONAL CERTIFICATE LEVEL II

UNIT OF PRACTICE ENTREPRENEURIAL SKILLS IN THE

COMPETENCY WORKPLACE
PRACTICING ENTREPRENEURIAL SKILLS IN THE
MODULE TITLE
WORKPLACE
This unit covers the outcomes required to apply
MODULE entrepreneurial workplace best practices and implement
DESCRIPTOR cost-effective operations

NOMINAL DURATION 3hrs 38mins

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

L1: Apply entrepreneurial workplace best practices

L2: Communicate entrepreneurial workplace best practices

L3: Implement cost-effective operations

L01. Apply entrepreneurial workplace best practices

Assessment Criteria:
1.1 Good practices relating to workplace operations are observed and selected following
workplace policy.
1.2 Quality procedures and practices are complied with according to workplace
requirements.
1.3 Cost-conscious habits in resource utilization are applied based on industry
standards.

CONTENT:
• Workplace best practices, policies and criteria
• Resource utilization
• Ways in fostering entrepreneurial attitudes:
-Patience
-Honesty
-Quality-consciousness
-Safety-consciousness
-Resourcefulness
• Communication skills
• Complying with quality procedures

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 8: Exploring Entrepreneurship: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L02. Communicate entrepreneurial workplace best practices

Assessment Criteria:
2.1 Observed good practices relating to workplace operations are communicated to
appropriate person.
2.2 Observed quality procedures and practices are communicated to appropriate person
2.3 Cost-conscious habits in resource utilization are communicated based on industry
standards.

CONTENT:
• Workplace best practices, policies and criteria
• Resource utilization
• Ways in fostering entrepreneurial attitudes:
-Patience
-Honesty
-Quality-consciousness
-Safety-consciousness
-Resourcefulness
• Communication skills
• Complying with quality procedures
• Following workplace communication protocol

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 8: Exploring Entrepreneurship: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning
L03. Implement cost-effective operations

Assessment Criteria:
3.1 Preservation and optimization of workplace resources is implemented in accordance
with enterprise policy
3.2 Judicious use of workplace tools, equipment and materials are observed according to
manual and work requirements.
3.3 Constructive contributions to office operations are made according to enterprise
requirements.
3.4 Ability to work within one's allotted time and finances is sustained.

CONTENT:
• Optimization of workplace resources
• 5S procedures and concepts
• Criteria for cost-effectiveness
• Workplace productivity
• Impact of entrepreneurial mindset to workplace productivity
• Ways in fostering entrepreneurial attitudes:
-Quality-consciousness
-Safety-consciousness

CONDITIONS: Trainer-participant must be provided with the following:

• MYDev Life Skills Modules 8: Exploring Entrepreneurship: Participants Manual

METHODOLOGIES:
• Pair share
• Large group discussion

ASSESSMENT METHODS:
• Demonstration
• Interview with Oral Questioning