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S A A S F G: Ystem Dministration ND Pecial Eatures Uide

The document describes various special features of a Digital Communication System (DCS), including: 1. Night service operation which allows incoming calls to be answered differently outside of normal day hours. 2. Automatic and manual modes for activating night service. 3. Additional features like holiday mode, calling the system operator, operator recalls, executive barge-in, walking class of service, and in/out of group. 4. The document provides brief 1-2 sentence descriptions of each feature to give an overview before going into detailed programming instructions in later sections.

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0% found this document useful (0 votes)
66 views58 pages

S A A S F G: Ystem Dministration ND Pecial Eatures Uide

The document describes various special features of a Digital Communication System (DCS), including: 1. Night service operation which allows incoming calls to be answered differently outside of normal day hours. 2. Automatic and manual modes for activating night service. 3. Additional features like holiday mode, calling the system operator, operator recalls, executive barge-in, walking class of service, and in/out of group. 4. The document provides brief 1-2 sentence descriptions of each feature to give an overview before going into detailed programming instructions in later sections.

Uploaded by

Viorel Aldea
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 58

DCS

DIGITAL COMMUNICATION SYSTEM

SYSTEM
ADMINISTRATION
AND
SPECIAL FEATURES
GUIDE
CONTENTS

PART DESCRIPTION PAGE

ABOUT THIS BOOK

1. SPECIAL FEATURES 1
1.1 NIGHT SERVICE OPERATION 1
1.2 AUTOMATIC NIGHT SERVICE 1
1.3 MANUAL NIGHT SERVICE 1
1.4 HOLIDAY MODE * 1
1.5 CALLING THE SYSTEM OPERATOR 1
1.6 OPERATOR RECALLS * 2
1.7 EXECUTIVE BARGE-IN 2
1.8 WALKING CLASS OF SERVICE 2
1.9 IN/OUT OF GROUP 2
1.10 DIRECT INWARD SYSTEM ACCESS (DISA) 3
1.11 DISA SECURITY 3
1.12 FORCED ACCOUNT CODES 4
1.12.1 USING FORCED ACCOUNT CODES 4
1.13 AUTHORISATION CODES 4
1.13.1 USING AUTHORISATION CODES 4
1.14 USING THE TIELINE 4

2. CLIP (CALLING LINE IDENTIFICATION


PRESENTATION) SPECIAL FEATURES 1
2.1 INTRODUCTION 1
2.2 INVESTIGATE 1
2.3 ABANDON CALL LIST (50) 1
2.4 NUMBER TO NAME TRANSLATION (250) 1

3. SYSTEM ADMINISTRATOR PROGRAMMING 1


3.1 CUSTOMER-LEVEL ACCESS 1
3.2 SET DATE AND TIME DISPLAY 1
3.3 RESET STATION PASSCODES TO DEFAULT 2
3.4 PROGRAM STATION ANSWER MODE 3
3.5 PROGRAM STATION NAMES 4
3.6 PROGRAM OUTSIDE LINE NAMES 5
3.7 PROGRAM STATION GROUP NAMES 6
3.8 PROGRAM SYSTEM SPEED DIAL NUMBERS 6
3.9 PROGRAM SYSTEM SPEED DIAL NAMES 7
3.10PROGRAM PERSONAL SPEED DIAL NUMBERS FOR OTHER STATIONS 9
3.11 PROGRAM PERSONAL SPEED DIAL NAMES FOR OTHER STATIONS 10
3.12 CREATE PROGRAMMED STATION MESSAGES 11
SET ALARM/APPOINTMENT REMINDER WITH MESSAGE 12
3.14 MANAGING KEY ASSIGNMENTS 13
3.15 PROGRAMMING ACCOUNT CODES 15
3.16 SETTING CALL FORWARD DESTINATIONS FOR STATIONS 15
3.17 SETTING INDIVIDUAL FORWARD NO ANSWER TIMERS 16
3.18 ADDING NAMES TO THE CLIP TRANSLATION TABLE 17
3.19 ASSIGNING STATIONS TO THE VOICE DIALLER FEATURE 18
3.20 PROGRAM TIME AND DATE FORMAT 19
3.21 SETTING DISPLAY LANGUAGE 20
3.22 PROGRAM KEYSET FEATURES 21
3.23 SETTING KEYSET RING TONES 23
3.24 SETTING KEYSET OFF HOOK RING VOLUME 24
3.25 SETTING A MESSAGE ON A KEYSET 24
3.26 SETTING BACKGROUND MUSIC VOLUME LEVEL 25
3.27 SETTING KEYSET RINGER VOLUME 26
3.28 PROGRAMMING CLIP PRESENTATION 27
3.29 PROGRAMMING FEATURE PASSCODES 28
3.30 ASSIGNING DOOR PHONE RING 28
3.31 ASSIGNING ALARM RING 29
3.32 PROGRAM ALARM SENSOR NAME 30
3.33 ASSIGNING DISA ALARM RING 31
3.34 ALLOCATING STATIONS TO CALL PICKUP GROUPS 32
3.35 ASSIGNING BOSS SECRETARY PAIRS 33
3.36ASSIGNING STATIONS TO USE ACCOUNT OR AUTHORISATION CODES 34
3.37 SET FORWARD NO ANSWER TIME 35
3.37 PROGRAM AUTOMATIC NIGHT MODE OPERATION 35
3.38 SET HOLIDAY DATES 37
3.39 ASSIGNING STATIONS TO STATION GROUPS 37
3.40 PROGRAMMING STATIONS TO PAGING ZONES 39
3.41 PROGRAMMING FEATURE KEYS 40
3.42 43
PROGRAMMING THE SMDR REPORT FORMAT 43
ABOUT THIS BOOK
This book contains instructions for special features that every telephone user may not need
to know. The owner can decide who the System Administrator will be and who will have
access to these features. Station users can be trained on only the items that apply to them.
This procedure will help ensure your system and communications are managed effectively.

Several of the features listed in this book are specific to the system operator or attendant
position. You can have more than one operator or set your system up to be used without an
operator.

The designated System Administrator can access specific programs and modify some
functions to tailor the DCS, DCS 70, DCS 24 and DCS Compact telephone system to suit
your needs. Instructions are detailed and easy to follow. Where a feature is specific to one of
the systems above it will be clearly identified otherwise all features are applicable to all DCS
systems.
When assistance is needed, contact your Samsung Communications Specialist.
1. SPECIAL FEATURES
NOTE: Please note that features marked with an * may not be available on all models and software versions.
Please check with your Samsung DCs supplier.

1.1 NIGHT SERVICE OPERATION


(AUTOMATIC OR MANUAL)
Your system is designed to have an alternate mode of operation generally designated as
Night Service. Night Service permits incoming calls to answered differently to normal day
operation. Night Service is available on an individual tenant basis and may be set manually
or automatically. While in NIGHT mode, stations will be limited to their individual night class
of service dialling restrictions. You can put the system in or out of Night Service at any time.
For automatic Night Service, each tenant has an on-time and an off-time for each day. If no
automatic timer is set, Night Service must be turned on and off manually.

1.2 AUTOMATIC NIGHT SERVICE


Automatic Night Service is turned on or off according to the programmed on and off times.
These programmed times use the system clock as a reference, so the system clock must be
set correctly.
Pressing the manual NIGHT key will override the automatic mode until the next programmed
time in all software versions prior to July 1998 (Version 5.0). In Version 5.0 software manual
setting will have priority over automatic night mode ie. the system once manually set will stay
in night mode until changed manually.

1.3 MANUAL NIGHT SERVICE


Press the NIGHT button on any keyset associated with the tenant group that wants to enter
Night service. Enter the Night service passcode and press 1 to enter Night Service. The
NIGHT key on all keysets in that tenant group will light red to indicate that Night Service has
been set for that tenant.

To enter day service, press the NIGHT button, enter the night service passcode followed by
the digit 0 to exit night service and enter day service.

1.4 HOLIDAY MODE *


This feature allows up to 120 holiday dates to be programmed into the system, so that when
automatic night service is selected the system will remain in night service for the
programmed holiday. When using the optional Automated Attendant or Digital Voice Mail
system your callers will receive the night greeting. This feature is programmable in later
software releases.

1.5 CALLING THE SYSTEM OPERATOR


Any station that dials 9 will ring its assigned operator. (If tenant service is used, each tenant
may have a different operator or operator group.) Calls to the system or tenant operator are
easily identified because the CALL key will have a rapidly flashing red light. Station users will
never receive a busy signal when they dial 9 or the operator group number. The calls will
continue ringing in queue until answered.
1.6 OPERATOR RECALLS *
Transferred calls that go unanswered will recall to the station that originated the transfer.
Should the station that originated the transfer not answer the recall, the call will be sent to the
system or tenant group operator as a transfer recall.
A call left on hold will recall the station that put it on hold. If the hold recall is unanswered at
the station that originated the hold, the call will be sent to the system or tenant group
operator.
Both types of recalls will ring and have a slow flashing amber or red light on the LINE key or
CALL key.

1.7 EXECUTIVE BARGE-IN


If you want to break into another station's conversation, you must be allowed to barge-in and
the other station must not be secure.
• Dial the desired extension number and listen for the busy signal.
• Press the BARGE-IN button and begin speaking after the tone.
• Hang up when you are finished.

The system must be programmed for this feature. Consult your Samsung Communication
Specialist.

1.8 WALKING CLASS OF SERVICE


You can change a restricted station's class of service to the same class as your station is in,
allowing you to make calls or use features that would otherwise be restricted from that
station.
• Lift the handset or press the SPEAKER key.
• Dial 59 and then your extension number.
• Dial your station passcode and receive internal dial tone.
• Dial an access code and then the telephone number - OR - use the desired feature as
usual.
• Hang up. The station will be returned to its restricted status

NOTE: The default station passcode 1234 cannot be used to activate this feature.

1.9 IN/OUT OF GROUP


Any station assigned to a station group can remove itself from that group and then re-enter
the group at a later time. When out of the group, a station can receive calls to its extension
number but not to the group. There are 30 groups and the access codes are 500 - 529.
To create a backup or relief operator position, assign the main operator and one or more
backup individuals to the operator group. All but the main operator should be out of the
group. When it is necessary to use a backup operator, put the desired backup station in the
group and remove the main operator. When incoming call traffic is heavy, you can have
another station put itself in the operator group along with the main operator to handle the
extra call load.

If the station does not have an IN/OUT key:


• Lift the handset and dial 53.
• Dial the group number.
• Dial 0 to be out of the group - OR- dial 1 to be in the group.
• Receive confirmation tone and hang up.
If the station has an IN/OUT key assigned to it:
• Press the IN/OUT key. It will light red when the station is in the group.
• Press the IN/OUT key again. The light is off when the station is out of the group.

NOTE: A station can be in more than one group.

1.10 DIRECT INWARD SYSTEM ACCESS (DISA)


DISA allows the use of an incoming line to gain access to system resources for the purpose
of dialling an intercom, accessing a outside line, internal paging or changing external forward
setting.
From outside of the office, selected individuals can call into the DCS system on special DISA
line(s). A security code must be entered to gain access. Once these individuals are in the
system, they can:
• Make outside calls using the office lines
• Call stations within the system
OR
• Access paging resources
• Set/reset their external forward database.

Individuals who use DISA must have their stations assigned for DISA access and they must
change their station passcodes. The default passcode 1234 cannot be used. To use DISA:
• Call in on the DISA line from any phone with tone dialling.
• When you hear the DISA dial tone, dial your security code (the extension number plus
your station passcode).
• If you are allowed access, you will receive system dial tone.
• Dial any line access code, receive outside dial tone and then dial a telephone number
- OR - dial any extension number to call a station in the system.
• To make a second intercom call press ¦R, receive dial tone and dial another extension
number.
• Press # and hang up when finished.

NOTE: Outgoing DISA calls are controlled by the dialling class of the station identified by
the security code. The DISA line must have disconnect supervision from the central
office. Insist that this condition be verified by your service company.

1.11 DISA SECURITY


A common practice among hackers is to repeatedly dial a known DISA access number
(usually with a computer) and try a different passcode each time. The hacker hopes to
eventually chance upon the correct passcode and thus gain access to your system. The
SAMSUNG DCS' security
feature will count the number of sequential incorrect passcode attempts, and if a certain
number is reached, DISA will be disabled and the system will alert designated stations. The
number of incorrect passcodes and the disable duration are both programmable. In addition,
the DCS system will print an SMDR record (a customer-provided printer and a SIM are
required) each time an incorrect passcode is entered.
To clear the DISA alarm, follow the following procedure:
• Lift the handset and dial the access code 58.
• Enter the DISA alarm passcode (see your Samsung Communication Specialist for this
number).
• Replace the handset.
Warning
As it is impossible to prevent unauthorised access to your telephone system by
hackers, we suggest that you do not turn the DISA feature on unless you intend to
use it. If you do use this feature, it is good practice to frequently change access
passcodes and periodically review your telephone records for unauthorised use.

1.12 FORCED ACCOUNT CODES

Account codes are used to provide accountability for the calls that are made. These account
codes can be either forced or optional; if forced, they are always verified from a system list of
up to 500 entries.

1.12.1 USING FORCED ACCOUNT CODES

• Lift the handset and press the ACCT CODE key or dial 47.
• Enter the account code.
• Press the account code button again, then press TRSF (or hookflash on an standard
telephone).
If a correct code is entered, you will hear DCS dial tone and you can make an outside call in
the usual manner. If an incorrect code is entered, the station returns error tone.
For information on entering and changing forced account codes, see the System
Administrator programming section of this book.

1.13 AUTHORISATION CODES

Authorisation codes are used to validate a station user and give permission to make a call.
These four digit authorisation codes can be either forced or optional; if used, they are always
verified from a system list of up to 250 entries.
Each authorisation code has an associated class of service. When the code is entered, the
class of service is changed to the dialling class of the authorisation code.

1.13.1 USING AUTHORISATION CODES


After going off-hook, you must dial ¦R followed by a four digit authorisation code. If you enter
a correct code, you will hear a confirmation tone and then receive DCS dial tone and you can
make an outside call in the usual manner. The station then follows the dialling class for that
authorisation code. If you enter an incorrect code, the station returns error tone. This code
may or may not print on SMDR reports depending on SMDR programming.

1.14 USING THE TIELINE

OUTGOING
Your office can be connected to another system with a tieline. Use this line to make calls to
stations in the other system. If programming allows, you can access lines in the other system
to make outside calls. Tieline calls can be put on hold, transferred and conferenced in the
same manner as other outside calls.
• Lift the handset or press the SPEAKER key.
• Dial the tie line access code or press the tie line key.
• When you receive dial tone from the other system, you can dial extension numbers or
access outside lines. You must know the extension numbers and the line access codes
for the other system.
• Finish the call by replacing the handset or pressing ANS/RLS key.
NOTE: Outgoing calls are controlled by the station's dialling class.

INCOMING
Station users in the other system can access the tieline and make intercom calls to stations
in your system.
Answer tieline calls ringing at your station as you would any other outside call. They can be
put on hold, transferred and conferenced in the same manner as other outside calls.

IN AND OUT ON TIELINE


Users accessing the tieline from the other system can get a line in your system and make
outgoing calls. These calls can be controlled by assigning a dialling class to the tieline. For
further information, see your Samsung Communication Consultant.

1.14 ALARM SENSOR OPERATION


Your system may be equipped with an alarm sensor. When this sensor is activated, the
designated stations will ring and will display a related message.
To clear the alarm:
• Lift the handset and dial 57.
• Enter the alarm clear passcode (must be obtained from your service company).
• Replace the handset.
2. CLIP (Calling Line Identification
Presentation) SPECIAL FEATURES
2.1 INTRODUCTION
The Call Line identification Presentation (CLIP) feature requires that ISDN is connected to
the system or the network provider to supply the information via the analog network (PSTN).
In both cases the system requires the appropriate hardware and or software so please speak
to your Samsung Communication Specialist to ensure your system can support this feature.
The DCS Compact can support ISDN CLIP only.

2.2 INVESTIGATE
Investigate allows selected stations with a special class of service to investigate any call in
progress. If CLIP information is available for an incoming call, you will know to whom this
station user is speaking. For outgoing calls, you can see the number that was dialled. After
investigating, you may barge-in on the conversation, disconnect the call or hang up your
phone to end the investigation.
• At your keyset, press the INVESTIGATE key.
• Enter your station passcode. (Default passcodes cannot be used).
• You can now press BARGE to barge-in on the conversation.
OR
You can press NND to view more information about the call.
OR
You can press DROP to disconnect the call.

NOTE:
1. If the call is an outgoing call, the NND key will not appear.

2.3 ABANDON CALL LIST (50)


The system has a system-wide abandoned calls list that stores CLIP information for the last
50 calls that rang but were not answered and were accompanied with valid CLIP information.
The abandoned calls list is accessed using the System Administrator's passcode. When
reviewing this list, you are provided options to CLEAR the entry or DIAL the number. You
can use the NND key to toggle between the CLIP name, CLIP number and the date and time
the call came in. To view the list of abandoned incoming calls for which CLIP information has
been received:
• Dial 64 and dial the System Administrator passcode.
• Scroll through the entries using the VOL keys.

2.4 NUMBER TO NAME TRANSLATION (250)


The system provides a translation table of 250 entries (200 entries for the DCS 70 and DCS
24) for displaying names on your LCD instead of numbers. When the CLIP number is
received, the table is searched and when a match is found, the system displays the
corresponding name from the table.
3. SYSTEM ADMINISTRATOR
PROGRAMMING
3.1 CUSTOMER-LEVEL ACCESS

Before any customer programs can be accessed, you must first open system programming
using the passcode you have been assigned. This must be done using an LCD 24B keyset.
Should it become necessary to change this passcode, see your Service company.
• While your handset is on-hook, press TRSF and then dial 200.
The display shows [ENABLE CUS. PROG. PASSCODE].
• Dial the four digit passcode.
The display shows [ENABLE CUS. PROG. - DISABLE].
• Dial 1 to enable.
The display shows [ENABLE CUS. PROG - ENABLE].
• Press TRSF. The keyset returns to its idle condition.
• Now press TRSF and the three digit program code you want to access. Follow the
instructions for that program.

NOTE: You must begin programming within 30 seconds. Once you are in programming, any
delay of more than 30 seconds between key strokes will cause the system to
automatically close programming.

3.2 SET DATE AND TIME DISPLAY


Should it ever become necessary to correct the date and time displayed on all of the keysets,
do so as soon as you notice that they are incorrect. Automatic Night Service will not work
correctly and SMDR records will be of no value if the date and time are not correct.

The display format is as follows:

W (Day of the week, 0-6): eg., enter 0 for Sunday and 6 for Saturday.
MM (Month, 01-12): eg., enter 01 for January and 12 for December.
DD (Day of the month): enter a number in the range 01 - 31.
YY (Year): enter the last two digits of the year, eg. 95.
HH (Hours): use the 24-hour clock and enter a number in the range 00 - 24.
MM (Minutes): enter a number in the range of 00 - 59.

Failure to enter the time using the 24-hour clock will cause the date to change at 12:00 PM
Open customer programming and follow the instructions below.
ACTION DISPLAY

1 Press TRSF 505 OLD : 6010184 : 0047


Display shows NEW : WNNDDYY : HHMM

2. Enter the new time and date using the OLD : 6010184 : 0047
above format NEW : 3020994 : 1445

3. Verify the time and date and re-enter


them if necessary

4. Press TRSF to store and exit


programming OR press SPEAKER to
store and advance to the next program

If you have entered invalid data, you will receive an [INVALID ENTRY] message for three
seconds. Re-enter the correct date and time. If the information you entered is incorrect,
repeat the procedure.

3.3 RESET STATION PASSCODES TO DEFAULT

Individual keyset users can set or change their own individual passcodes. These passcodes
are used to lock and unlock keysets, override toll restriction and access the DISA feature. At
times, it may be necessary for the System Administrator to reset a station's passcode to
default "1234." This program cannot be used to display passcodes, only to reset them.

PROGRAM KEYS
UP & DOWN - Select the extension number.
HOLD - Press to reset the passcode.

Open customer programming and follow the instructions below.

ACTION DISPLAY

1 Press TRSF 101 [201] PASSCODE


Display shows PASSCODE : * * * *

2. Dial the station (eg. : 205) OR use the [205] PASSCODE


UP and DOWN keys to scroll through PASSCODE : * * * *
the keyset numbers and press the RIGHT
soft key to move the cursor to the right
3. Press HOLD to reset passcode [205] PASSCODE
PASSCODE : 1234

4. Press the RIGHT soft key to return to


step 2 OR press TRSF to store and exit
programming OR press SPEAKER to
store and advance to the next program
3.4 PROGRAM STATION ANSWER MODE

Allows a System Administrator to change the answer mode of any keyset or add-on module.
Each keyset or add-on module can have its answer mode set to one of the following options:

0. RING: The keyset will ring in one of eight custom ring patterns. Calls are answered by
pressing the ANS/RLS key or by lifting the handset.

1. AUTO: After giving a short attention tone, the keyset will automatically answer calls on the
speaker phone. When a CO line is transferred to a keyset in Auto Answer, the screened
portion of the call will be Auto Answer, but the keyset or add-on module (AOM) will ring when
the transfer is made if the user has not pressed the ANS/RLS key or lifted the handset.

2. VOICE: ANNOUNCE after a short attention tone, callers can make an announcement but
the ANS/RLS key or handset must be used to answer calls.

PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 103 [201] ANS MODE


Display shows RING MODE

2. Dial keyset number (eg., 205) OR [205] ANS MODE


Press UP or DOWN to select keyset OR RING MODE

Press ANS/RLS to select all Stations [ALL] ANS MODE


Press RIGHT soft key to move cursor ?

3. Dial 0, 1 or 2 to change ring mode OR [205] ANS MODE


press UP or DOWN to select ring mode VOICE ANNOUNCE
and press RIGHT soft key to return to
step 2above

4. Press TRSF to store and exit OR


press SPEAKER to store and advance
to next program
3.5 PROGRAM STATION NAMES

This program is used to add or replace a 11-character name or identification for each
extension.
You may assign a name 11 characters long.

PROGRAM KEYS
UP & DOWN - Used to scroll and move cursor.
KEYPAD - Used to enter characters.
HOLD - Press to clear entry.

Open customer programming and follow the instructions below.

ACTION DISPLAY

1 Press TRSF 104 [201] STN NAME


Display shows

2. Dial the station (eg. : 205) OR use the [205] STN NAME
UP and DOWN keys to scroll through _
the keyset numbers and press the RIGHT
soft key to move the cursor

3. Enter the station name using the [205] STN NAME


procedure described on the next page SAM SMITH
and press the RIGHT soft key to return
to step 2

4. Press TRSF to store and exit


programming OR press SPEAKER to
store and advance to the next program

NOTE: Directory information cannot exceed 11 characters.

Names are written using the keypad. Each press of a key selects a character. Pressing the
dial pad key moves the cursor to the next position. For example: if the directory name is
"SAM SMITH," press the number "7" three times to get the letter "S." Now press the number
"2" once to get the letter "A." Continue selecting characters from the table below to complete
your message. Pressing the "A" key changes the letter from upper case to lower case.

NOTE: When the character you want appears on the same dial pad key as the previous
character, press the VOL UP key to move the cursor to the right.
COUNT 1 2 3 4 5
DIAL 0 ( ) . & 0
DIAL 1 space ? , ! 1
DIAL 2 A B C @ 2
DIAL 3 D E F # 3
DIAL 4 G H I $ 4
DIAL 5 J K L % 5
DIAL 6 M N O ^ 6
DIAL 7 P Q R S 7
DIAL 8 T U V * 8
DIAL 9 W X Y Z 9
DIAL * : = [ ] *

The # key can be used for the following special characters: #, space, &, !, :, ?, ., %, $, -, /, =,
[, ], @, ^, (, ), _, +, {, }, |, ;, \, " and ~.

3.6 PROGRAM OUTSIDE LINE NAMES


This program is used to add or replace a 11-character name or identification for each outside
line. You may assign a name 11 characters long.

PROGRAM KEYS

UP & DOWN - Used to scroll and move cursor.


KEYPAD - Used to enter characters.
HOLD - Press to clear entry.

Open customer programming and follow the instructions below.

ACTION DISPLAY

1 Press TRSF 404 [701] TRUNK NAME


Display shows

2. Dial the station (eg. : 704) OR use the [704] TRUNK NAME
UP and DOWN keys to select a _
trunk and press the RIGHT
soft key to move the cursor

3. Enter the station name using the [704] TRUNK NAME


procedure described above SAMSUNG
and press the RIGHT soft key to return
to step 2

4. Press TRSF to store and exit


programming OR press SPEAKER to
store and advance to the next program
3.7 PROGRAM STATION GROUP NAMES

This program is used to assign a 11-character name or identification for each station group
(501-519/529). You may assign a name 11 characters long.

PROGRAM KEYS

UP & DOWN - Used to scroll and move cursor.


KEYPAD - Used to enter characters.
HOLD - Press to clear entry.

Open customer programming and follow the instructions below.

ACTION DISPLAY

1. Press TRSF 602 [501] SGR NAME


Display shows

2. Dial the group number (eg. 505 ) OR [505] SGR NAME


press the UP or DOWN key to make a _
selection and press the LEFT or RIGHT
soft key to move the cursor

3. Enter in the name using the method [505] SGR NAME


in 3.5 Program Station Names SAMSUNG

4. Press the LEFT or RIGHT soft keys to


return to step 2 OR press TRSF to store
and exit programming OR press
SPEAKER to store and advance to the
next program

3.8 PROGRAM SYSTEM SPEED DIAL NUMBERS

The system list starts with 200 numbers (DCS Compact, DCS 24 & DCS 70) and 500
numbers (DCS) and can be increased in blocks of 10. The maximum amount is 500 numbers
if no more than 1000 station speed dial numbers are assigned on the DCS and no station
speed dial numbers are assigned on the DCS Compact. Speak to your Samsung
Communications Specialist to increase or decrease the system list.

Speed dial codes are 500 - 699 or 500 - 999. Each speed dial number consists of a line
access code and the telephone number to be dialled. The access code can be any line
group, individual line, station group or individual extension. The speed dial number can be up
to 18 characters long including #, FLASH and PAUSE.

NOTE: If Least Cost Routing (LCR) is being used, the LCR access code must be entered.
When you are entering a speed dial number, there are some special keys that you will need
to use.
These are the last 6 programmable keys of the right hand row are known as A, B, C, D, E
and F and are defined below.

PROGRAM KEYS

UP & DOWN - Select the speed dial bin.


KEYPAD - Used to enter number.
HOLD - Press to clear entry.
ANS/RLS - Save data and advance to next program.
A - Does not have a function.
B - Inserts a FLASH.
C - Inserts a PAUSE.
D - Changes the dialling type from pulse to tone.
E - Hides and displays digits.
F - Toggles program between Station speed dial numbers and names

Open customer programming and follow the instructions below.

ACTION DISPLAY

1. Press TRSF 705 SYS SPEED DIAL


Display shows 500 :

2. Dial the speed dial bin desired (eg. 505) SYS SPEED DIAL
OR press UP or DOWN to make a 505 :_
selection and press the RIGHT soft key
to move the cursor

3. Enter the access code (eg. 0 - the SYS SPEED DIAL


system automatically inserts a dash) 505 :0-121223456789
followed by the phone number (up to 18
digits long) and press the RIGHT soft to
return to step 2

4. Press the F key to toggle to program SYS SPEED NAME


System Speed Dial Names, step 3, to 500 :_
enter the name

5. Press TRSF to store and exit


programming OR press SPEAKER to
store and advance to the next program

3.9 PROGRAM SYSTEM SPEED DIAL NAMES

This procedure allows a 11-character name to be assigned for each system speed dial
location.
The name enables you to locate the speed dial number when you are using the directory dial
feature. You may assign a name a 11 characters long.

PROGRAM KEYS
UP & DOWN - Used to scroll through options.
KEYPAD - Used to enter selections.
SOFT KEYS - Move cursor left and right.
SPEAKER - Used to store data and advance to next program.
HOLD - Used to clear previous entry.

ACTION DISPLAY

1. Press TRSF 706 SYS SPEED NAME


Display shows 500 :

2. Dial the system speed number (eg. 505) SYS SPEED NAME
OR press the UP and DOWN keys to 505 :_
select the entry number and press the
RIGHT soft key to move the cursor

3. Enter the name as shown in 3.4 Program SYS SPEED DIAL


Station Names and press the RIGHT 505 : 0- 121223456789
soft key to return to step 2 OR press the
F key to toggle to the speed dial number
to return to System Speed Dial Numbers,
step 4
4. Press the RIGHT soft key to return to
step 2 above OR press TRSF to store
and exit programming OR press
SPEAKER to store and advance to the
next program
3.10 PROGRAM PERSONAL SPEED DIAL NUMBERS FOR OTHER
STATIONS

Individual station users can program their own numbers, but in cases where this is not
practical, or for standard telephone users, this program allows a System Administrator to
view or change any station's speed dial numbers. The station speed dial codes are 00 - 19.
Each station begins with 10 numbers (00 - 09) and can be assigned more in blocks of 10 (up
to a maximum of 50 numbers).

Each speed dial number consists of a line access code and the telephone number to be
dialled. The access code can be any line group, individual line, station group or individual
extension. The speed dial number can be up to 18 characters long including #, FLASH and
PAUSE.

NOTE: If Least Cost Routing (LCR) is being used, the LCR access code must be entered.

When you are entering a speed dial number, there are some special keys that you will need
to use.
These are the last 6 programmable keys of the right hand row are known as A, B, C, D, E
and F and are defined below.

PROGRAM KEYS

UP & DOWN - Selects a station.


KEYPAD - Used to enter number.
HOLD - Press to clear entry.
A - Does not have a function.
B - Inserts a FLASH.
C - Inserts a PAUSE.
D - Changes the dialling type from pulse to tone.
E - Hides and displays digits.
F - Toggles program between Station speed dial numbers and names

Open customer programming and follow the instructions below.

ACTION DISPLAY

1. Press TRSF 105 [205] SPEED DIAL


Display shows 00 :

2. Dial the station number (eg. 205) OR [205] SPEED DIAL


press UP or DOWN keys to select the 00 :
station and press the RIGHT soft key to
move the cursor OR press the LEFT
soft key to go to step 4

3. If the selected station has no speed dial [205] SPEED DIAL


bins, this display will be shown and a new SPDBLK NOT EXIST
station may be selected

4. Dial the location number (eg, 05) OR [205] SPEED DIAL


press UP or DOWN to select a location 05 : 0-4264100_
and press the RIGHT soft key to move
the cursor OR press the LEFT soft key to
return to step 2

5. Enter the line access code (eg. 0)


followed by the number to be stored
(eg. 4264100) OR press the RIGHT soft
key to return to step 2 OR press the
Left soft key to return to step 3 OR press
HOLD to clear an entry (if you make an
error, use the DOWN key to step back)

6. Press the F key to access program


System Speed Dial Names OR press
TRSF to store and exit programming OR
press SPEAKER to save and advance
to the next program

3.11 PROGRAM PERSONAL SPEED DIAL NAMES FOR OTHER


STATIONS

Each individual station user can program his/her own names, but in cases where this is not
practical, this program allows the System Administrator to view or change any station's
speed dial names. The station speed dial codes are 00 - 19. Each station begins with 20
numbers (00 - 19) and can be assigned more in blocks of 10 up to a maximum of 50
numbers.

PROGRAM KEYS

UP & DOWN - Used to scroll through options.


KEYPAD - Used to enter selections.
SOFT KEYS - Move cursor left and right.
SPEAKER - Used to store data and advance to next program.
HOLD - Used to clear previous entry.
ANS/RLS - Used to select ALL.
ACTION DISPLAY

1. Press TRSF 106 [201] SPEED NAME


Display shows 00 :

2. Dial the station number(eg. 205) OR [205] SPEED NAME


press UP or DOWN keys to select the 00 :
station and press the RIGHT soft key to
the cursor

3. If the selected station has no speed dial [205] SPEED NAME


bins, this display will be shown and a new SPDBLK NOT EXIST
station may be selected

4. Dial the speed dial bin location(eg. 05) [205] SPEED NAME
OR use the UP or DOWN keys to scroll 05 :_
through the bin locations and use the
RIGHT soft key to move the cursor OR
press the LEFT soft key to return to step
2

5. Enter the name using the procedure in [205] SPEED NAME


3.5 Program Station Names and press the 05 : SAM SMITH
RIGHT soft key to return to step 2 OR
press the LEFT soft key to return to step
3

6. Press the F key to access program


Personal Speed Dial Numbers for Other
Stations OR press TRSF to store and
exit programming OR press SPEAKER to
store and advance to the next program

3.12 CREATE PROGRAMMED STATION MESSAGES

Messages 1 - 10 are fixed and cannot be changed. However, you can create 10 additional 16
character messages (11 - 20) that fit your company's needs. After programming these
messages, inform other employees so they can add the new messages to the list on the
back of their user guides.

PROGRAM KEYS

UP & DOWN - Select the message number.


KEYPAD - Used to enter characters.
HOLD - Press to clear entry.
Open customer programming and follow the instructions below.

ACTION DISPLAY

1. Press TRSF 715 VAC. MESSAGE (01)


Display shows IN A MEETING

2. Dial the message number (eg, 11) VAC. MESSAGE (11)


OR press the UP or DOWN key to make _
the selection and press the RIGHT soft

3. Enter the message using the VAC. MESSAGE (11)


procedure in 3.5 Program Station Names IN THE SHOWROOM_
and press the RIGHT soft key to return
to step 2 above

4. Press TRSF to store and exit


programming OR press SPEAKER to
store and advance to the next program

SET ALARM/APPOINTMENT REMINDER WITH MESSAGE

Keyset users can set their own alarms but standard telephone users cannot. The System
Administrator can set alarm/appointment reminders for other stations in the system. Three
alarms may be set for each station and each alarm may be defined as a one time alarm or
TODAY alarm or as a DAILY alarm which rings everyday at the same time

PROGRAM KEYS

UP & DOWN - Select a station.


HOLD - Press to clear data.
KEYPAD - Used to enter data.
ANS/RLS - Used to select ALL stations

Entry Alarm Type


DIAL 1 NOTSET
DIAL 2 TODAY
DIAL 3 DAILY
Open customer programming and follow the instructions below.

ACTION DISPLAY

1. Press TRSF 116 [201] ALM REM (1)


Display shows HHMM : -> NOTSET

2. Dial the station number (eg. 205) OR [205] ALM REM (1)
press UP or DOWN to select the station HHMM : -> NOTSET
and press the RIGHT soft key to move
the cursor OR press ANS/RLS to select [ALL] ALM REM (1)
all stations HHMM : -> NOTSET

3. Dial 1-3 to select the alarm (eg. 2) OR [205] ALM REM (2)
press UP or DOWN to select the alarm HHMM :_ -> NOTSET
and press the RIGHT soft key to move
the cursor OR press the LEFT soft key
to return to step 2

4. Enter the alarm time in 24 hour clock [205] ALM REM (2)
format (eg. 1300) and the display will HHMM :1300-> NOTSET
automatically advance to step 5

5. Enter the alarm type from the list above [205] ALM REM (2)
OR press UP or DOWN to select the HHMM :1300-> DAILY
alarm type and press the RIGHT soft key
to move the cursor

6. Enter the reminder message using the [205] ALM REM (2)
procedure in 3.5 Program Station Names TAKE MEDICATION
and press the RIGHT soft key to return
to step 2
7. Press TRSF to store and exit
programming OR press SPEAKER to
store and advance to the next program

3.14 MANAGING KEY ASSIGNMENTS

You can view station key assignments and add extenders to some of the programmable keys
for easy one-touch operation of frequently-used features.

An extender is a number that makes an otherwise general soft key very specific. Adding the
digit 4 to a PAGE key defines this key for paging zone four. Adding 225 to a directed pick-up
key defines this key as pick-up for extension 225 only. The soft key must already be
assigned by the installing technician. Adding extenders allows one- touch operation for that
feature.
Use this program to assign extenders to the following soft keys:

KEY EXTENDER
BOSS Boss and Secretary (1 - 4)
DIR PERS(1), SYS(2) or STN(3)
DP Direct Pick-up (station or group no.)
DS Direct Station Select (station or group no.)
FWD Call Forward (0 - 5)
GPIK Group Pick-Up (01 - 20)
IG In/Out of Group (501- 519/529)
MMPG Meet Me Page (0 - 9, *)
PAGE Page (0 - 9, *)
PMSG Programmed Message (01 - 20)
SP UCD Supervise (UCD group no.)
SPD Speed Dial (00 - 09, 500 - 999)

PROGRAM KEYS

UP & DOWN - Select the extension number.


KEYPAD - Used to enter extender codes.
HOLD - Used to clear the displayed data.

Open customer programming and follow the instructions below.

ACTION DISPLAY

1. Press TRSF 107 [201] KEY EXTEND


Display shows 01 : CALL1

2. Dial the station number (eg. 205) OR [205] KEY EXTEND


press UP or DOWN to select the station 01 : CALL1
and press the RIGHT soft key to move

3. Enter the key number (e.g. 18) OR use [205] KEY EXTEND
UP or DOWN to scroll through the keys 18 : DS -> DS_
and use the RIGHT soft key to move the
cursor OR press the key to be
programmed

4. Dial the extender according to the list [205] KEY EXTEND


above OR use UP or DOWN to scroll 18 : DS -> DS207
through the keys and press the LEFT soft
key to return to step 3 OR the RIGHT soft
key to return to step 2

5. Press TRSF to store and exit


programming OR press SPEAKER to
store and advance to the next program
3.15 PROGRAMMING ACCOUNT CODES

This program allows the System Administrator to add or change account code entries. Each
entry can have a maximum of 12 digits

PROGRAM KEYS

KEYPAD - Used to enter the account code (allowable digits 0 - 9).


UP & DOWN - Used to select entry number.
RECALL & TRSF - Used to view and change only the used entries.
HOLD - Used to clear data.

Open customer programming and follow the instructions below.

ACTION DISPLAY

1. Press TRSF 708 ACCOUNT CODE


Display shows (001)

2. Dial the account code entry (eg. 005) ACCOUNT CODE


OR press UP or DOWN to select the (005) _
entry number and press the RIGHT soft
key to move the cursor

3. Enter the account code via the dial pad ACCOUNT CODE
(eg. 1234) and press the RIGHT soft key (005) 1234
to move the cursor back to step 2

4. Press TRSF to store and exit


programming OR press SPEAKER to
store and advance to the next program

3.16 SETTING CALL FORWARD DESTINATIONS FOR STATIONS

Allows the System Administrator to program the call forward destinations for other station
users. The program also allows call forward to be set after the destination has been entered.
The DCS system allows five types of call forwarding. FORWARD ALL, FORWARD NO
ANSWER, FORWARD BUSY, FORWARD FOLLOW ME and FORWARD EXTERNAL. There
is an additional option, FORWARD BUSY/NO ANSWER, that allows both of these options to
be activated at the same time, provided that destinations have been entered for both.

0 = FORWARD CANCEL 3 = NO ANSWER

1 = ALL CALL 4 = BUSY/NO ANSWER

2 = BUSY 5 = EXTERNAL
PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 102 [201] FORWARD


Display shows 0 : FORWARD CANCEL

2. Dial station number (eg., 205) [205] FORWARD


OR 0 : FORWARD CANCEL
Press UP or DOWN to select station
Press RIGHT soft key to move cursor

3. Dial 0–5 to select forward type OR [205] FORWARD


Press UP or DOWN to select forward 1 : ALL CALL : NONE
type
Press RIGHT soft key to move cursor

4. Dial destination number (eg., 201) OR [205] FORWARD


Press UP or DOWN to select destination 1 : ALL CALL : 201
Press RIGHT soft key to move cursor

5. Dial 1 for YES, 0 for NO OR [205] FORWARD


Press UP or DOWN to select YES or CURRENTLY SET : YES
NO and Press RIGHT soft key to
return to step 2

6. Press TRSF to store and exit


OR Press SPEAKER to store and
advance to next program

3.17 SETTING INDIVIDUAL FORWARD NO ANSWER TIMERS

Each station can have an individual call Forward No Answer timer to accommodate station
users with different individual work habits. When adjusting this timer, take care that the value
is not greater than the transfer recall timer. The range is 000 - 250 seconds.

PROGRAM KEYS

KEYPAD - Used to set timer values.


UP & DOWN - Used to select extension number.
ANS/RLS - Save data and advance to next PROGRAM.
Open customer programming and follow the instructions below.

ACTION DISPLAY

1. Press TRSF 502 [201] NO ANS FWD


Display shows 010 SEC

2. Dial the station number (eg. 205) OR [205] NO ANS FWD


press UP or DOWN to select the station 010 SEC_
and press the RIGHT soft key to move
the cursor OR press ANS/RLS to select [ALL] NO ANS FWD
all stations 010 SEC_

3. Enter the new value via the dial pad (eg. [205] NO ANS FWD
020) and the system will automatically 010 SEC 020
return to step 2

4. Press TRSF to store and exit


programming OR press SPEAKER to
store and advance to the next program

3.18 ADDING NAMES TO THE CLIP TRANSLATION TABLE

This program allows the System Administrator to associate a CLIP number received from the
Telephone Exchange with a name programmed in this translation table. If there is no match
between a received number and a name in this table, [no CLIP name] will be displayed. The
translation table consists of 250 entries, each comprising a 10-digit telephone number and a
16-digit name.

CLIP names are programmed in accordance with the procedure in 3.5 Program Station
Names.

PROGRAM KEYS

UP & DOWN - Used to scroll through options.


KEYPAD - Used to enter selections.
SOFT KEYS - Move cursor left and right.
SPEAKER - Used to store data and advance to next program.
HOLD - Used to clear previous entry.
Open customer programming and follow the instructions below.

ACTION DISPLAY

1. Press TRSF 728 CLIP XLAT (001)


Display shows DGT :

2. Dial the account code entry (eg. 005) CLIP XLAT (005)
OR press UP or DOWN to select the DGT :_
entry number and press the RIGHT soft
key to move the cursor

3. Enter the telephone number and press CLIP XLAT (005)


the RIGHT soft key to advance to name DGT : 0399887755_
entry OR enter the telephone number
and press the LEFT soft key to return
to step 2

4. Enter the associated name using the CLIP XLAT (005)


procedure in program Station Names SAMSUNG TEL
and press the RIGHT or LEFT soft key
to return to step 2

5. Press TRSF to store and exit


programming OR press SPEAKER to
store and advance to the next program

3.19 ASSIGNING STATIONS TO THE VOICE DIALLER FEATURE

This program allows the System Administrator to assign station users to a Voice Diallerso
they can dial a personal speed dial number by speaking the recorded name into the handset.

NOTE: This feature requires optional software and/or hardware. Ask your Service company
for details.
PROGRAM KEYS

UP & DOWN - Used to scroll through options.


KEYPAD - Used to enter selections.
SOFT KEYS - Move cursor left and right.
SPEAKER - Used to store data and advance to next program.
HOLD - Used to clear previous entry.
Open customer programming and follow the instructions below.

ACTION DISPLAY

1. Press TRSF 216 [3551] VOICE DIAL


Display shows USER 1 : NONE

2. Dial the voice dial number (eg. 3552) OR [3552] VOICE DIAL
use the UP or DOWN to make a USER 1 : NONE
selection and press the RIGHT soft key
to move the cursor

3. Dial user number(1-7 or 1-5) dependent [3552] VOICE DIAL


on the number of users programmed by USER 5 : NONE
your Service company OR press UP or
DOWN to make a selection and press
the RIGHT soft key to move the cursor

4. Dial the station number (eg. 205) OR [3552] VOICE DIAL


press UP or DOWN to select the station USER 5 : 205
and press the RIGHT soft key to return to
step 3 to continue entries

5. Press TRSF to store and exit


programming OR press SPEAKER to
store and advance to the next program

3.20 PROGRAM TIME AND DATE FORMAT


Allows the System Administrator to select the date and time display mode on
a per-station basis or system-wide.

0 COUNTRY Sets overall display format and has two options


0 = ORIENTAL MM/DD DAY HH:MM
1 = WESTERN DAY DD MON HH:MM

1 CLOCK Sets format of clock display and has two options


0 = 12 HOUR Displays 1 PM as 01:00
1 = 24 HOUR Displays 1 PM as 13:00

2 DISPLAY Sets format of DAY and MON display and has two options
0 = UPPER CASE Displays Friday as FRI and March as MAR
1 = LOWER CASE Displays Friday as Fri and March as Mar
PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 109 [201] DAY FORMAT


Display shows COUNTRY : WESTERN

2. Dial station number (eg., 205) OR [205] DAY FORMAT


Press UP or DOWN to select station COUNTRY : WESTERN
and press RIGHT soft key to move
cursor OR [ALL] DAY FORMAT
Press ANS/RLS for all keysets COUNTRY : ?

3. Dial 0-2 to select mode OR [205] DAY FORMAT


Use UP and DOWN to scroll through COUNTRY : ORIENTAL
modes and press RIGHT soft key to
move cursor

4. Use UP or DOWN to scroll through


formats and press RIGHT soft key
to return to step 2 OR press
LEFT soft key to return to step3

5. Press TRSF to store and exit OR


press SPEAKER to store and advance to
next program

3.21 SETTING DISPLAY LANGUAGE


Allows the System Administrator to program the language displayed on a keyset users LCD
display. The options available are English, German and Portuguese.

0: English
1: German
2: Portuguese

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next MMC
HOLD Used to clear previous entry
ANS/RLS Used to select ALL
ACTION DISPLAY
1. Press TRSF 121 [201] LANGUAGE
Display shows ENGLISH

2. Dial station number (eg. 205) OR [205] LANGUAGE


Press UP or DOWN to select station ENGLISH
and press RIGHT soft key to move
cursor OR [ALL] LANGUAGE
Press ANS/RLS for all keysets ?

3. Dial 0-2 to select language (eg. 1) OR [205] LANGUAGE


Use UP and DOWN to scroll through GERMAN
modes and press RIGHT soft key to
move cursor

4. Press TRSF to store and exit OR


press SPEAKER to store and advance to
next program

3.22 PROGRAM KEYSET FEATURES

Allows the System Administrator to set any of the keyset features listed below.

0. AUTO HOLD Automatically places an existing outside call on hold if a CALL button,
line key or line group key is pressed during that call.

1. AUTO TIMER Automatically starts the stopwatch timer during a CO call.

2. HEADSET When on, this feature disables the hookswitch allowing a headset user
to answer all calls by pressing the ANS/RLS button.

3. HOT KEYPAD When on, this feature allows the user to dial directory numbers without
having to first lift the handset or press the SPEAKER button.

4. KEY TONE Allows the user to hear a slight tone when pressing buttons on his/her
set.

5. PAGE REJOIN Allows the user to hear the latter part of page announcements if
his/her becomes free during a page.

6. RING PREF. When off, requires the user to press the fast flashing button to answer
a ringing call after lifting the handset.

7. CALL COST. If enabled (ON), LCD shows real time call cost calculated based on
meter pulses sent by the local Telephone Exchange.

8. AME BGM *. This feature selects whether a station using Answer Machine
Emulation will hear their personal greeting or BGM while callers are
listening to the personal greeting. A BGM source must be selected for
this to work. (Not applicable to DCS 24).
PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 110 [201] STN ON/OFF


Display shows AUTO HOLD : OFF

2. Dial keyset number (eg., 205) OR [205] STN ON/OFF


press UP or DOWN to select keyset and AUTO HOLD : OFF
press RIGHT soft key to move cursor OR

press ANS/RLS for ALL Keysets [ALL] STN ON/OFF


AUTO HOLD : OFF

3. Dial option number from the above list 0-8 [205] STN ON/OFF
( eg., 3) OR Press UP or DOWN to select AUTO HOLD : OFF
option and press RIGHT soft key to move
cursor

4. Press UP or DOWN to select ON or OFF [205] STN ON/OFF


and press LEFT soft key to return HOT KEYPAD : ON
to step 3 OR Dial 1 for ON or 0 for OFF.
The system automatically returns to step
3

5. Press TRSF to store and exit OR press


SPEAKER to store and advance to next
program

Other Options
Dial option number 0 from above list [205] STN ON/OFF
at step 3 AUTO HOLD : OFF

Dial option number 1 from above list [201] STN ON/OFF


at step 3 AUTO TIMER : ON

Dial option number 2 from above list [205] STN ON/OFF


at step 3 HEADSET : OFF

Dial option number 3 from above list [205] STN ON/OFF


at step 3 HOT KEYPAD : ON

Dial option number 4 from above list [205] STN ON/OFF


at step 3 KEY TONE : ON
Dial option number 5 from above list [205] STN ON/OFF
at step 3 PAGE REJOIN : ON

Dial option number 6 from above list [205] STN ON/OFF


at step 3 RING PREF : ON

Dial option number 7 from above list [205] STN ON/OFF


at step 3 CALL COST : ON

3.23 SETTING KEYSET RING TONES

Allows the System Administrator to select the type of ring tone heard at each keyset. There
are eight ring tones available at each keyset. A short tone burst of the selection will be heard
when the dial key pad is pressed.

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry
ANS/RLS Used to select ALL keysets

ACTION DISPLAY

1. Press TRSF 111 [201] RING TONE


Display shows FREQUENCY 6

2. Dial keyset number (eg., 205) OR [205] RING TONE


press UP or DOWN to select station FREQUENCY 6
and press RIGHT soft key to move cursor

OR press ANS/RLS to select All keysets [ALL] RING TONE


FREQUENCY?

3. Dial 1-8 to select ring tone OR press [205] RING TONE


UP or DOWN to select ring tone and FREQUENCY 6
press RIGHT soft key to move cursor and
return to step 1 [ALL] RING TONE
FREQUENCY 6

4. Press TRSF to store and exit OR


press SPEAKER to store and advance to
next program
3.24 SETTING KEYSET OFF HOOK RING VOLUME

Allows the System Administrator to set the off-hook ring volume for any or all keysets. In later
software versions this program also allows the System Administrator to set other keyset
volume levels such as; Ring, handset, speaker and BGM volume.

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 114 [201] OFFRNG VOL


Display shows RING VOLUME 4

2. Dial station number (eg., 205) OR [205] OFFRNG VOL


press UP or DOWN to select station and RING VOLUME 4
press RIGHT soft key to move cursor OR

Press ANS/RLS for All keysets [ALL] OFFRNG VOL


RING VOLUME ?

3. Press UP or DOWN to select ring level or [205] OFFRNG VOL


dial volume level 1–8 on dial key pad RING VOLUME 3
Press RIGHT soft key to return to step 2

4. Press TRSF to store and exit OR


press SPEAKER to store and advance to
next program

3.25 SETTING A MESSAGE ON A KEYSET

Allows the System Administrator to set a programmed message at any or all keysets. There
are 20 messages available. Ten are pre- programmed and ten can be customised as
described in 3.11 - Create programmed Station Messages above. programmed station
messages are numbered 01-20.

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry
ANS/RLS Used to select ALL
ACTION DISPLAY

1. Press TRSF 115 [201] PGMMSG (00)


Display shows CANCEL PGM MSG

2. Dial station number (eg., 205) OR [205] PGMMSG (00)


press UP or DOWN to select station and CANCEL PGM MSG
press RIGHT soft key to move cursor

OR [ALL] PGMMSG (??)


Press ANS/RLS to select All keysets CANCEL PGM MSG

3. Dial 01-20 to select message number, [205] PGMMSG (05)


(eg., 05) OR PAGE ME
Press UP or DOWN to select message
press RIGHT soft key to return to step 2

4. Press TRSF to store and exit OR


press SPEAKER to store and advance to
next program

3.26 SETTING BACKGROUND MUSIC VOLUME LEVEL

Allows the System Administrator the ability to assign volume levels for background music for
individual or all stations. This program will not change the level for the speakerphone. For
early versions of software this feature is programmed using MMC 117; later versions use
MMC 114.

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 117 or 114 [201] BGM VOLUME


Display shows VOLUME 13

2. Enter in desired station number (eg., 205)


OR press UP or DOWN key to make
selection and press RIGHT soft key OR [ALL] BGM VOLUME
press ANS/RLS key to select all stations VOLUME ??

3. Enter in valid volume level (1-16) and [ALL] BGM VOLUME


press RIGHT soft key to return to step 2 VOLUME 06
4. Press TRSF to store and exit OR
press SPEAKER to store and advance to
next program

3.27 SETTING KEYSET RINGER VOLUME

Allows the System Administrator the ability to assign a system-wide level for each station
ringer volume.. There are eight levels of volume; level 1 is the lowest and level 8 is the
highest. For early versions of software this feature is programmed using MMC 118; later
versions use MMC 114.

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
ANS/RLS Used to select ALL stations

ACTION DISPLAY

1. Press TRSF 118 [201] RING VOL.


Display shows RING VOLUME 1

2. Dial station number (eg., 205) OR [205] RING VOL.


Use UP and DOWN to select station RING VOLUME 1
and use the RIGHT soft key to move the

cursor OR press ANS/RLS to select all [ALL] RING VOL.


stations RING VOLUME ?

3. Enter value 1-8 (eg., 5) OR press UP or [205] RING VOL.


DOWN key to make selection and press RING VOLUME 5
the RIGHT soft key to return to step 2
Note: you will hear a short burst of ring at
the selected value
3.28 PROGRAMMING CLIP PRESENTATION

This program allows the System Administrator to set what CLIP information will be displayed
on an LCD keyset. If CLIP name is chosen the details must be programmed in the CLIP
translation table as per 3.18 above. The CLIP display options are as follows:

0 NO DISPLAY No CLIP data will be displayed.


1 NUMBER ONLY The CLIP number received from the central office
will be displayed first.
2 NAME ONLY The CLIP name will be displayed first

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SPEAKER Save data and advance to next program
ANS/RLS Used to select ALL stations

ACTION DISPLAY

1. Press TRSF 119 [201] CLIP DISPLAY


Display shows NUMBER FIRST

2. Display shows first station current display [201] CLIP DISPLAY


mode enter Station number OR NUMBER FIRST
Press UP or DOWN to scroll through and
press the RIGHT soft key to select a
station OR [ALL] CLIP DISPLAY
press ANS/RLS to select ALL stations ?

3. Dial display option 0,1 or 2 OR press UP [201] CLIP DISPLAY


or DOWN to select option and press the NUMBER FIRST
RIGHT or LEFT soft key to return to step
2

4. Press TRSF to store and exit OR


press SPEAKER to store and advance to
next program
3.29 PROGRAMMING FEATURE PASSCODES

Allows the System Administrator to change the passcodes for several features. These
features are the following: DAY/NIGHT, DISA ALARM, ALARM CLR and AA RECORD.

NOTE: The passcode is four digits long. Each digit can be 0-9. The current (old) passcode is
not required for this program.

PROGRAM KEYS

KEYPAD Used to enter passcodes


SPEAKER Save data and advance to next program

ACTION DISPLAY

1. Press TRSF 202 CHANGE PASSCODE


Display shows DAY/NIGHT : 0000

2. Press UP or DOWN key to make selection CHANGE PASSCODE


Press RIGHT soft key to move cursor to ALARM CLR : 8765
passcode entry

3. Enter new passcode via digits from CHANGE PASSCODE


dial key pad ALARM CLR : 9999
OR
Press RIGHT soft key to return to step 2
Continue to change other passcodes

4. Press TRSF to store and exit OR


press SPEAKER to store and advance to
next program

3.30 ASSIGNING DOOR PHONE RING

Allows the System Administrator to allocate ring when a door phone button is pressed and
which ring mode the station or station groups will follow.

The default station and station group numbers are listed below

Station 201-349
Station group 500-529
PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Clears previous entry
ANS/RLS Used to select ALL keysets

ACTION DISPLAY

1. Press TRSF 211 [201] DOOR RING


Display shows first door phone D : 500 N:500

2. Dial door phone number (eg., 230) OR [230] DOOR RING


press UP or DOWN to scroll through D : 500 N:500
door phone numbers and use the RIGHT
soft key to move cursor OR
press ANS/RLS to select all door ring

3. Enter new DAY/NIGHT selection via dial [ALL] DOOR RING


key pad OR press UP or DOWN key to D : 500 N:500
make selection and press RIGHT soft key

4. Press RIGHT soft key to return to step 2 [250] DOOR RING


above OR Press LEFT soft key D : 500 N:500
to return to step 3 above.

5. Press TRSF to store and exit OR


press SPEAKER to store and advance
to next program

3.31 ASSIGNING ALARM RING

Allows the System Administrator to determine what stations or station groups ring when an
alarm sensor is activated. The ring can be allocated as follows:

Station 201-349
Station group 500-529

The above stations or station groups will ring like a door phone and follow the door ring time-
out. When ringing, display keysets will show the display message programmed in 3.12 SET
ALARM/APPOINTMENT REMINDER MESSAGE above. The bottom line of the keyset
display will give an option to clear the alarm. Ringing initiated by an alarm sensor is
answered by going off-hook and on-hook again at a ringing keyset. If a device such as Ring
Over Page or a common bell is the only device assigned to ring, it may be answered by
assigning a direct pickup key with this device as the extender. If the alarm is unanswered by
the door ring time-out, ringing will cease but the display will remain until cleared by dialling
the alarm clear feature code (57) and passcode (default 8765).
PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 212 [3501] ALARM RING


Display shows first sensor D : 500N : 500

2. Dial sensor number (eg., 3502 ) OR [3502] ALARM RING


Use UP or DOWN to scroll through D : 500N : 500
sensor numbers and press RIGHT soft
key to advance cursor

3. Enter valid ring destination (eg., 205) OR [3502] ALARM RING


press UP or DOWN key to make D : 205N : 500
selection and press RIGHT soft key to
advance cursor to night destination and
press RIGHT softkey

4. Press TRSF to store and exit OR


press SPEAKER to store and advance
to next program

Note: This program is not available on the DCS Compact System

3.32 PROGRAM ALARM SENSOR NAME

Allows the System Administrator to assign a name to an alarm sensor. Names are written
using the using the procedure in 3.5 PROGRAM STATION NAMES.

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry
A Key 19, acts as toggle between upper case and lower case
ACTION DISPLAY

1. Press TRSF 213 [3501] ALARM NAME


Display shows

2. Dial ALARM number ( eg., 3502) OR [3502] ALARM NAME


press UP or DOWN key to make _
selection and press RIGHT soft key to
move cursor

3. Enter in name using above method and [3502] ALARM NAME


table press RIGHT soft key to return to FIRE!
step 2

4. Press TRSF to store and exit OR


press SPEAKER to store and advance to
next program

Note: This program is not applicable to DCS Compact and DCS 24 Systems.

3.33 ASSIGNING DISA ALARM RING

Allows the System Administrator to assign the DISA alarm to ring at a specific phone(s). It is
recommended that the person who can clear the alarm receive the notification.. Both a day
and a night station can be selected. A valid destination can be either a station group (500-
529) or an individual station (201-349).

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next PROGRAM
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 214 DISA ALARM RING


Display shows D : 500 N : 500

2. Enter in valid day destination number(eg., DISA ALARM RING


217) OR Press UP or DOWN key to D : 217 N : 500
make selection and press RIGHT soft key
to advance cursor

3. Enter in valid night destination number DISA ALARM RING


(eg., 249) OR press UP or DOWN key to D : 217 N : 249
make selection and press RIGHT soft key
to return to step 2
4. Press TRSF to store and exit OR
press SPEAKER to store and advance to
next PROGRAM

NOTE: DISA ALARM is not available on the DCS Compact system.

3.34 ALLOCATING STATIONS TO CALL PICKUP GROUPS

Allows the System Aministrator to assign of stations into call pickup groups. There is a
maximum of 20 pickup groups. An unlimited number of members can belong to each group.
Stations can only be in one pickup group.

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 302 [201] PICKUP GRP


Display shows PICKUP GRP : 01

2. Dial station number ( eg., 205) OR [205] PICKUP GRP


Use UP or DOWN to select station PICKUP GRP : 01
number and press RIGHT soft key OR

Press ANS/RLS key to select all [ALL] PICKUP GRP


PICKUP GRP : ??

3. Dial pick up group number OR [205] PICKUP GRP


press UP or DOWN to select group PICKUP GRP : 05
number

4. Press RIGHT soft key to return to step 2


above OR Press LEFT soft key to return
to step 3 above

5. Press TRSF to store and exit OR


press SPEAKER to store and advance to
next program
3.35 ASSIGNING BOSS SECRETARY PAIRS

Allows the System Administrator to assign BOSS keysets to SECRETARY keysets. One
BOSS station can have up to four SECRETARY stations and one SECRETARY station can
have up to four BOSS stations. A dedicated BOSS button must be programmed on the
SECRETARY keyset(s). A dedicated BOSS button must be programmed on the BOSS
keyset.

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry
ANS/RLS Used to select ALL
F BUTTON Used to toggle BOSS/SECRETARY field

ACTION DISPLAY

1. Press TRSF 303 BOSS STN : NONE


Display shows SECR 1 : NONE

2. Dial station number (eg., 205) OR


press UP or DOWN to selected station BOSS STN : 205
and press RIGHT soft key, to advance SECR 1 : NONE
cursor to step 3

BOSS STN : [205]


SECR 1 : NONE

3. Dial station numberfor secretary (eg., BOSS STN : [205]


201) OR press UP or DOWN to SECR 1 : [201]
selected station and press RIGHT soft
key to return to step 3

4. Press LEFT soft key to return to step 2 BOSS STN : [205]


and continue entries OR Press TRSF to SECR 2 : [202]
store and exit OR press SPEAKER to
store and advance to next program
3.36 ASSIGNING STATIONS TO USE ACCOUNT OR
AUTHORISATION CODES

Allows the System Administrator to assign stations to use either account or authorisation
codes to make an outside call.

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry
ANS/RLS Used to select ALL stations

FEATURE KEYS

0 NONE
1 AUTHORISE
2 ACCOUNT

ACTION DISPLAY

1. Press TRSF 305 [201] FORCD CODE


Display shows NONE

2. Dial station number ( eg., 205) OR [205] FORCD CODE


press UP or DOWN key to select station NONE
and press RIGHT soft key to move
cursor and advance to step 3

3. Dial a feature option 0-2, (eg., 2) OR [205] FORCD CODE


Press UP or DOWN key to select option ACCOUNT CODE
and press RIGHT soft key to return step 2

4. Press TRSF to store and exit OR


press SPEAKER to store and advance
to next program.
3.37 SET FORWARD NO ANSWER TIME

Allows the System Administrator to adjust the Forward No Answer timer on a per-station
basis or for the entire system.

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
ANS/RLS Used to select ALL

ACTION DISPLAY

1. Press TRSF 502 [201] NO ANS FWD


Display shows 010 SEC →

2. Dial station number (eg., 205) OR [205] NO ANS FWD


010 SEC →
press UP or DOWN key to select station
and press RIGHT soft key OR
press ANS/RLS to select all stations and [ALL] NO ANS FWD
press RIGHT soft key 010 SEC →

3. Enter the new value (must be three digits) [205] NO ANS FWD
via dial key pad (eg., 020) and sytem will 010 SEC → 020
automatically return to step 2

4. Press TRSF to store and exit OR


Press SPEAKER to store and advance
to next program

3.38 PROGRAM AUTOMATIC NIGHT MODE OPERATION

Allows the System Administrator to set the time the system will enter into night mode
automatically by utilising time and day tables. A NIGHT key is not needed as the system will
switch automatically. However, it is helpful to have a dedicated button so the status can be
manually changed. The start time is the time the system will switch from day to night service
the end time is the next day (eg., start 1730 WED, end 0800 THUR) This prevents entering
of start and stop times on the same day.

FEATURE KEYS

0 SUN 4 THU
1 MON 5 FRI
2 TUE 6 SAT
3 WED

PROGRAM KEYS
UP & DOWN Used to scroll through options
KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 507 NIGHT TIME (SUN)


Display shows ST : _ END :

2. Dial day number (0-6 eg., 3) OR NIGHT TIME (WED)


press UP or DOWN key to select day ST : _ END :
and press RIGHT soft key to advance
cursor to step 3

3. Dial in start time for night (eg.1730) NIGHT TIME (WED)


If time entered is valid, cursor moves ST : 1730 END : 0800
to end time enter end time If time
entered is valid, the system returns to
step 2

4. Press TRSF to store and exit OR


press SPEAKER to store and
advance to next program
3.39 SET HOLIDAY DATES *
Allows the System Administrator to program up to 120 holiday into the system memory so
that on the days programmed, the system will remain in night mode.
The holiday date must be entered in MMDD format

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 512 ASSIGN HOLIDAY


Display shows 01:

2. Dial day number (01 - 60 eg. 05) OR ASSIGN HOLIDAY


press UP or DOWN key to select number 05:_
and press RIGHT soft key to advance
cursor to step 3

3. Dial in date using 2 digits for month ASSIGN HOLIDAY


followed by 2 digits for the day (eg. 1225) 05: 1225
entered is valid, the system returns to
step 2

4. Press TRSF to store and exit OR


press SPEAKER to store and
advance to next program

3.40 ASSIGNING STATIONS TO STATION GROUPS

Allows the System Administrator to assign stations to station groups. A station, common bell,
and external amplifier can be in more than one group, but all groups must have the same
ring type. There is a maximum of 48 members per group on the DCS system, 30 members
for the DCS 70 and DCS Compact system and 16 members for the DCS 24.

NOTES:

1. A device for announcement if used, must provide a hookflash and return the call back
to the group.
2. The DCS Compact and DCS 70 Systems have up to a maximum 30 of members in
each group. The DCS 24 system has a maximum of 16 members and the DCS system
has a maximum of 48 members.
3. The DCS 70 will only support a maximum of 10 stations in a group with unconditional
ring.
GROUP TYPES

0 NORMAL GROUP This is the standard station group


1 VMAA GROUP Can only have distribute or sequential ringing.
2 UCD GROUP Has a wrap up capability.
3 AA GROUP Can only have distribute or sequential ringing.

FEATURE KEY

0 TYPE Group type (Normal, VM/AA, UCD)


1 RING Ring mode
2 OVERFLOW Overflow time
3 GRP TRSF Group transfer time
4 WRAP-UP * Wrap-up time (timer only valid in type = UCD)
5 NEXT PORT Overflow port
6 MEMBER Group member (eg., station 202)

* The Wrap timer is not available on the DCS 70 in the program.


RING MODES

0 SEQUENTIAL The first idle station listed in the group will ring. If the first is busy, the
next idle station will ring.

1 DISTRIBUTE The first call will ring the first station listed in the group. The next call
will ring the next station listed in the group.

2 UNCONDITION All the stations listed in the group will ring, busy stations will receive
off-hook ring. MAXIMUM 32 STATIONS RINGING.

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry

ACTION DISPLAY

1. Press TRSF 601 [501] STN.GROUP


Display shows TYPE:NORMAL GRP

2. Dial group number (eg., 505) and press [505] STN.GROUP


RIGHT soft key to move cursor OR
press UP or DOWN key to select group TYPE:NORMAL GRP
and press LEFT soft key to move cursor

3. DIAL group type (0–3, eg., 1) OR [505] STN GROUP


press UP or DOWN key to make a TYPE:VMAA
selection and press LEFT soft key to
move cursor

4. Dial Feature option number (0–6, eg., 1) [505] STN GROUP


OR press UP or DOWN key to make RING:SEQUENTIAL
selection and press RIGHT soft key
to move cursor to ring value

5. Dial ring option (0–2, eg., 1) OR 505] STN GROUP


Press UP or DOWN key to make [RING:DISTRIBUTE
selection and press LEFT soft key to
move cursor back to step 4 or press
RIGHT soft key to return to step 2

6. Dial next feature option and continue OR [505] STN GROUP


press UP or DOWN key to select RING:DISTRIBUTE
option OR Press LEFT soft key to
return to step 2

7. Press TRSF to store and exit OR


press SPEAKER to store and
advance to next program

3.41 PROGRAMMING STATIONS TO PAGING ZONES

Allows the System Administrator to assign a keyset to any of the four internal paging zones
and all call page (page plus ∗). The total number of keysets that can receive a page is limited
to 80. A keyset may be assigned to more than one zone.

The assignment is controlled by the use of class marks. If a keyset is flagged as “1” in a zone
column, it will receive pages for that zone. If the keyset is flagged as “0,” it will not receive
pages for that zone. Keysets can receive pages for more than one zone or can be
programmed not to receive an all call page.

PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear entry

ACTION DISPLAY

1. Press TRSF 604 ENTRY:STN :1234∗


Display shows 01:NONE: 00001

2. Enter index number (01–80, eg.,05) ENTRY:STN :1234*


via dial key pad OR press UP or 05:NONE: 00001
DOWN key to make selection and
press RIGHT soft key to move
cursor

3. Enter station number (eg., 205) via ENTRY:STN :1234∗


dial key pad OR press UP or 05:205 : 00001
DOWN key to make selection and
press RIGHT soft key to move
cursor

4. Move cursor under page zone ENTRY:STN :1234∗


desired by pressing UP or 05:205 : 01001
DOWN key and enter the digit 1
under zone and press RIGHT soft
key to return to step 2 to continue
with entries

5. Press TRSF to store and exit OR


press SPEAKER to store and
advance to next program

3.42 PROGRAMMING FEATURE KEYS

Allows the System Administrator to customise the programmable keys on specific keysets on
the DCS system. Buttons 1 and 2 are set as CALL buttons by default. Features are entered
via the dial pad key by pressing the dial pad number the required steps to select the feature.
For example, for OHVA the number 6 is pressed three times. If a BOSS key is required,
press 2 for the first letter B, and then use the UP or DOWN key to change selection from
BARGE to BOSS.

DIAL KEYPAD

COUNT → 1 2 3 4
DIAL 2 AAPLAY BARGE CALL
DIAL 3 DICT DICT FAUTO
DIAL 4 GPIK HLDPK* IG
DIAL 5 LCR LCR LCR
DIAL 6 MMPA NEW OHVA
DIAL 7 PAGE PAGE REJECT SETMG
DIAL 8 TG UA VDIAL

* On the DCS 70 this is HDSET


PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program
HOLD Used to clear previous entry
ACTION DISPLAY

1. Press TRSF 722 [201] KEY PROG.


Display shows 01 : CALL 1 →

2. Enter selected station number (eg., 205) [205] KEY PROG.


OR press UP or DOWN key to select 01 : CALL 1 →
station number and press RIGHT soft key
to move cursor

3. Enter selected key number (eg., 18) OR [205] KEY PROG.


press UP or DOWN key to select key 18 : NONE → _
number and press the RIGHT soft key to
move the cursor

4. Using above chart press the dial pad key [201] KEY PROG.
number to make selection OR press the 18 : NONE → GPIK_
UP or DOWN key to make selection
and press RIGHT soft key to move
the cursor to step 5 to enter extender
if required or to return to step 2

5. If required, enter extender (eg., 03) OR [201] KEY PROG.


Press UP or DOWN key to make 18 : NONE → GPIK 03
selection Press RIGHT soft key to
return to step 2

6. Press TRSF to store and exit OR


press SPEAKER to store and advance
to next program

Programmable Feature Keys

KCMMC Feature Description


AAPLAY: Play Auto Attendant messages
AAREC: Record Auto Attendant messages Default password is 4321
AB: * DCS 70 ONLY. Absent feature. When activated at a station display will read
ABSENT. DSS keys for that station programmed on other keysets will flash. It
is still possible to call stations in absent mode.
ABAND * View abandoned call CLIP details Default password = 1234
ACCT: * Account code entry
ALARM: Alarm ring answer key Passcode under TENANT/PASSCODES Alarm sensor
ring
AN/RLS: DCS 70 ONLY. Answer / Release key
BARGE: Executive Barge-in or Override.
BLOCK: OHVA block. Blocks OHVA to the station
BOSS: Set up for BOSS or SEC. Allows intercom calls between parties, flashes on
SEC when BOSS sets DND and all calls to Boss extension divert to Sec.
CALL: Termination point for calls to keysets for C.O calls (if no DTS keys assigned),
st nd
Intercom calls and Indial calls. – 1 & 2 keys are CALL keys by default and it
is suggested that these remain.
CAMP: Camp On key. Useful on Non display keysets
CANMG: Cancel Message. Cancels messages.
CBK: Call back. Allows you to set a callback on a busy station or outside line when it
becomes free.
CONF: Conference. Allows up to 4 other parties (with a maximum of 2 external) to join
in a conversation,.
CLIP: Calling line identification presentation. Displays outside callers number when
available
CR Call Recording
CS: * UCD Call Waiting Status. Provides flashing indication when calls in UCD
queue reach the number as set in MMC 500 UCD CS level indication. This key
must be programmed with a group extender eg.510
CNSR: * CLIP Number Saved Redial. Whilst on an incoming call pressing this key will
save the CLIP number, pressing this key later will redial that CLIP number.
DICT: When on a call, allows you to leave up to 3 13 character messages or memos
on your LCD which can be recalled later.
DIR: Directory. Alpha search of numbers stored in Personal/System speed dials or
station directory. An extender may be added: 1=Personal 2=System 3=Station
DLOCK: Door Lock. Operates door unlock feature.
DND: Do Not Disturb
DP: Directed Call Pick up. A specific Station or group number can be specified.
DROP: Transfer Call Drop.
DS: Direct Station Select. Station number must be specified.
DT: Direct Trunk Select. External line number must be specified.
FAUTO Forced answer. When dialling another Keyset, on hearing ring tone pressing
this key will auto answer the remote called station setting up an intercom
hands free call.
FLASH: Flash. Sends hookflash to the outside line.
FWRD: Forward. If only FWRD entered user will need to input forward option
presented on LCD activated via soft keys. An extender can be assigned to this
key 1=All 2=Busy 3=No Answer 4=Busy/No Answer 5=Follow Me 0=Cancell
call forward.
GPIK: Group Pick Up. Allows calls ringing at a group to be picked up. An extender
can be assigned eg. GPIK 501.
HDSET: * DCS 70 ONLY. Headset Mode. Toggles keyset between Headset & Handset
mode. Key will light when headset mode is set.
HLDPK: Hold Pick Up. Allows a call is on hold to be retrieved by pressing this key
followed by the station number that put the call on hold or the held trunk
number.
IG: In / Out of group. If only IG is entered user must specify which group they wish
to log in/out of. An extender may be assigned to this key eg. IG 501
INQUIRE: Inquire. By pressing this key then entering a trunk number the user can read
the CLIP data for a held call on that trunk.
ISPY: I Spy. Allows station user to view the dialled external number of a busy
extension and gives options to either Barge in or Drop the call. Note: the
station passcode must be changed from the default 1234.
LCR: Lease Cost Route Calls will be made via the most cost effective route, if
programmed.
LISTN: Listen. When on a call using the handset, pressing this key enables the
conversation to be heard through the speaker, the microphone remains muted.
LNR: Last Number Redial.
MMPA: Meet Me Page Answer.
MMPG: Meet Me Page.
MSG: Message Waiting Indication. NOTE: this key is not for SVM-800 message
indication.
MUTE: Mute key. Mutes either the handset or microphone when on a call. The key will
light to indicate the mute condition.
NEW: New Call key:Terminates the existing call, allowing you to make another call.
NIGHT: Night. Allows access to night mode setting (note COS reliant) Lights steady
when system in night mode.
NND: Name Number Display. Pressing this key whilst in conversation will toggle the
display between the CLIP name if any and the CLIP number.
NXT: Next. Displays the CLIP name/number of the waiting call at your station.
OHVA: Off Hook Voice Announcement. Pressing this key after dialling a busy ext on
an external call allows you to communicate with the internal station without
intruding on the conversation.
OPER: Rings assigned operator group. Default 500.
PAGE: Allows a Page call. A valid page zone can be assigned as an extender eg.
PAGE 1 (page zone 1)
PARK: DCS 70 only. Call park / retrieve. Pressing this key places a call on hold in a
park slot; park slot can either be entered after pressing Park key or
programmed as a key extender.
PAUSE: Pause. Inserts a pause (break) in dialled digit stream.
PGPK: Page Pickup Allows a parked call to be picked up when announced via a
page. Pressing this key then a ext number which made the page or the line
number of the parked call will pick up that call
PGMMSG: Program Message. An extender may be programmed to specify a specific
system message number.
REJECT: Blocks an OHVA announcement at the keyset.
RETRY: Retry on Busy. Only for PSTN TKs Retry is given as a soft key option on LCD.
REVW: CLIP Review. Review CLIP information of previous calls.
SETMG: Set Message for ext.
SG: Station Group . Calls a specific group when pressed. eg. SG 501
SNR: Saved Number Redial. Saves a number for dialling later
SP: UCD Supervisor. Enter UCD Supervisor mode. Presents 3 options CALL,
ADMIN , AGENT A Specific group number must be programmed as an
extender eg. SP 510
SPD: Speed Dial. A specific speed dial can be assigned as a key extender eg. SPD
500
STORE: Store Clip information in personal speed dial location (uses next free location)
TG: Trunk Group. A specific trunk group can be assigned as a key extender eg. TG
81
TIMER: Stopwatch. Activates a stopwatch feature when on hook.
UA: Universal Answer Key
VDIAL: Voice dial access. Press key and speak name.
VG: VMS Group message key. Message wait indication for group mailbox must
have group number assigned as a key extender eg. VG 501
VMSCMT: VMS Comment. Allows a comment to an existing message and forwarded to
another mailbox.
VMSMSG: Voicemail message indication. Lights when a message is left in that specific
exts mailbox
VMSOUT: Allows user to select to be notified when a voicemail message has been left
VMSREC: Voicemail Record. Allows a user to record a message and send it to another
mailbox or if pressed whilst on a conversation the conversation will be
recorded.
VMSVAC: VMS VACANT. Forwards all calls to Voice mail mailbox.
VREC: Voice Record. Access Voice Dial card for recording entries.
VT Voice Mail transfer

3.43 PROGRAMMING THE SMDR REPORT FORMAT

Allows the System Administrator to select the information printed on the SMDR report. The
following options may be selected to print on SMDR:
0. PAGE HEADER This option determines whether a page header will print at the
top of each page. This would normally be turned off if SMDR is
being sent to a call accounting machine.

1. LINE PER PAGE This option selects the length of each page to determine when to
print the SMDR header. The number of lines may be in the range
01-99.

2. INCOMING CALL This option determines whether incoming calls will print on
SMDR.

3. OUTGOING CALL This option determines whether outgoing calls will print on
SMDR.

4. AUTHORISE This option determines whether authorisation codes will print on


CODE SMDR.

5. LESS START This option determines whether valid calls will include the
TIME minimum call time in total call duration.

6. IN/OUT GROUP This option allows a message, IN GROUP or OUT GROUP, to


be printed in the Digits Dialled column each time a station enters
or leaves a group.

7. DND CALL This option allows a message, IN DND or OUT DND, to be


printed in the Digits Dialled column each time a station enters or
leaves DND.

8. WAKE-UP CALL This option determines whether stations receiving an alarm


reminder call will print on SMDR.

9. DIRECTORY This option allows the System Administrator to enter a 16


NAME character name which will appear on the SMDR header.

10. CLIP This option can be selected to print CLIP data received from the
CO on incoming ISDN calls. This option requires the use of a
132 column printer or an 80 column printer set for condensed
print.

11. ABANDON CALL If this option is set to YES unanswered calls will print on SMDR.

DCS 12. NO. OF DIAL MASK Determines if number of masked dial digits print on SMDR
70
DCS 12 DID NUM/NAME If this option is set to YES the DID number and name will print on
SMDR in the Outgoing call number field.
PROGRAM KEYS

UP & DOWN Used to scroll through options


KEYPAD Used to enter selections
SOFT KEYS Move cursor left and right
SPEAKER Used to store data and advance to next program

ACTION DISPLAY

1. Press TRSF 725 PAGE HEADER


Display shows PRINT :YES

2. Dial the option number (eg. 1) OR LINE PER PAGE


Use the UP and DOWN keys to scroll 66 LINE/PAGE
through the options and press the RIGHT
soft key to select an option

3. Enter the number of lines per page in the LINE PER PAGE
range 01-99 (eg., 50) Use the UP 50 LINE/PAGE
and DOWN keys to change the
number of lines and press the RIGHT soft LINE PER PAGE
key to save the data and return to step 2 50 LINE/PAGE
THEN
LINE PER PAGE
50 LINE/PAGE

4. If option 0 is selected at step 2 PAGE HEADER


PRINT :YES

5. If option 2 is selected at step 2 INCOMING CALL


PRINT : YES

6. If option 3 is selected at step 2 OUTGOING CALL


PRINT : YES

7. If option 4 is selected at step 2 AUTHORISE CODE


PRINT : NO

8. If option 5 is selected at step 2 LESS START TIME


PRINT : YES

9. If option 6 is selected at step 2 IN/OUT GROUP


PRINT : YES

10. If option 7 is selected at step 2 DND CALL


PRINT : YES

11. If option 8 is selected at step 2 WAKE - UP CALL


PRINT : YES

12. If option 9 is selected at step 2 DIRECTORY NAME


_

12a. Enter the 16 character name as DIRECTORY NAME


described in the procedure for program SAMSUNG DCS
Station Names

12b. Press RIGHT key to save name and DIRECTORY NAME


return to step 2 SAMSUNG DCS

13. If option 10 is selected at step 2 CLIP DATA


PRINT : YES

14. If option 11 is selected at step 2 ABANDONED CALL


PRINT : YES

15. If option 12 is selected at step 2 DID NUM/NAME


PRINT : YES

16. After all desired options have been


selected, press TRSF to exit OR
press SPEAKER to exit and advance to
next program
SYSTEM ACCESS CODES
The DCS telephone system has the following preset (default) feature access codes. These
codes can be used if a key is not available for the feature you want to use. Standard
telephone users must always dial these codes.

9 Call attendant or system 55 + 1 Page Internal zone 1


operator
10 + xxx Retrieve parked calls 55 + 2 Page Internal zone 2
11 Put calls on and take calls off 55 + 3 Page Internal zone 3
hold
12 + xxx Retrieve call on hold at 55 + 4 Page Internal zone 4
another station
13 Door lock release 55 + 5 Page external zone 1
16 + xxx Make speed dial calls 55 + 6 Page external zone 2
17 Save number and redial it 55 + 7 Page external zone 3
18 Recall dial tone for new call 55 + 8 Page external zone 4
19 Last number redial 55 + 9 Page all external zones
2xx Extension numbers 55 + * All page
3xx Extension numbers 56 Meet Me Answer
400 Cancel Do Not Disturb 57 Alarm sensor clear
401 Set Do Not Disturb 58 DISA alarm clear
41 Set Message No Ring 59 Walking Class of Service
42 + xxx Cancel message 600 Cancel Call Forwarding
43 Set/Return messages 601 + xxx Set Forward All Calls
44 Busy station/ line callback 602 + xxx Set Forward Busy
45 Busy station camp-on 603 + xxx Set Forward No Answer
46 Set up a conference 604 + xxx Set Forward Busy/No Answer
47 Enter an account code 605 + xxx Set Forward Follow Me
48 Set programmed station 65 Directed call pick-up
message
49 Send a flash to an outside line 66 Group call pick-up
500 Station hunt group 67 Universal Answer
to 681 Voice Dialler activate
529 Station hunt group 682 Voice Dialler Record
53+grp+0 Out of group 7xx Individual line numbers
53+grp+1 In group 8x Outside line groups
54+zone Meet me page 0 Line Group 0
55 + 0 Page all internal zones

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