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Resume and Cover Letter Final

This document is Danielle Zepeda's resume. It summarizes her work experience as an insurance agent for Clearlink Medicare Insurance Agency since June 2018, where she helps Medicare beneficiaries choose health plans and sells additional insurance. Previously, she worked as a lead sales associate at Ulta from January 2016 to December 2018. She has an Associate's degree from Salt Lake Community College and is certified to sell health and life insurance in all 50 states. Her skills include strong communication, de-escalating upset customers, and knowledge of insurance. The accompanying cover letter expresses Danielle's interest in a training position that has opened at Clearlink, highlighting her knowledge gained from working as an insurance agent there since 2018. She wishes to

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51 views2 pages

Resume and Cover Letter Final

This document is Danielle Zepeda's resume. It summarizes her work experience as an insurance agent for Clearlink Medicare Insurance Agency since June 2018, where she helps Medicare beneficiaries choose health plans and sells additional insurance. Previously, she worked as a lead sales associate at Ulta from January 2016 to December 2018. She has an Associate's degree from Salt Lake Community College and is certified to sell health and life insurance in all 50 states. Her skills include strong communication, de-escalating upset customers, and knowledge of insurance. The accompanying cover letter expresses Danielle's interest in a training position that has opened at Clearlink, highlighting her knowledge gained from working as an insurance agent there since 2018. She wishes to

Uploaded by

api-469875744
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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DANIELLE ZEPEDA

4642 S Sunstone Rd Apt 268, Taylorsville, Utah 84123 · (385)235-2968


[email protected]

EXPERIENCE
JUNE 2018 – PRESENT
INSURANCE AGENT, CLEARLINK MEDICARE INSURANCE AGENCY
 Help Medicare beneficiaries through electronic sales
 Assist beneficiaries to choose the right plan for them
 Ensure family is comfortable with health plan
 Offer great customer service
 Walk beneficiaries through their plan, every step of the way
 Up-sell life insurance and ancillary plans

JAN 2016 – DEC 2018


LEAD SALES ASSOCIATE, ULTA
 Made sure all customers received great customer service.
 Assist members to enroll in loyalty programs
 Up-sold makeup
 Sold credit cards to customers
 Cleaned at closing time
 Count registers at the end of the night

EDUCATION
DECEMBER 2020
GENERAL ASSOCIATES, SALT LAKE COMMUNITY COLLEGE
 CLASSES HAVE FLEXIBLE SCHEDULE
 CLASSES GEARED TOWARDS ENGLISH

AUGUST 2019
CERTIFIED INSURANCE AGENT
 Certified to sell health insurance in all 50 states
 Certified to sell life insurance in all 50 states
 AHIP (America’s Health Insurance Plans) Certified

SKILLS
 Great Communication  Knowledgeable and experienced insurance
 Able to deescalate upset customers agent
DANIELLE ZEPEDA
4642 S Sunstone Rd Apt 268, Taylorsville, Utah 84123 · (385)235-2968
[email protected]

CLEARLINK MEDICARE INSURANCE


5202 W DOUGLAS CORRIGAN WAY,
SALT LAKE CITY, UT 84116

DEAR CLEARLINK INSURANCE,

Thank you for taking the time to review my qualifications and resume for the training
position that that has recently opened. Since I have started Clearlink in 2018, I have
been learning so much about the products of insurance, communicating with clients,
and the proud culture of Clearlink. It is with hope that I can advance in my Clearlink
career to fill the position as sales trainer.

Working as a sales insurance agent this far has taught me about how to engage with
clients on outbound calls and has let me be extremely knowledgeable in health terms
and diagnoses. My wish is to show new employees the ins and outs of Clearlink so that
they can also be efficient.

Thank you again for taking the time to review my resume. I hope to hear from you
soon!

Danielle Zepeda

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