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Devin Matthews Resume

Devin Matthews has experience working in customer service roles, including as a deckhand and ticket office representative on cruise ships, a customer service representative at a bank, and as a team member at a grocery store. He also has experience teaching guitar to children and assisting with musical performances and dormitory security.

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Devin Matthews
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60 views1 page

Devin Matthews Resume

Devin Matthews has experience working in customer service roles, including as a deckhand and ticket office representative on cruise ships, a customer service representative at a bank, and as a team member at a grocery store. He also has experience teaching guitar to children and assisting with musical performances and dormitory security.

Uploaded by

Devin Matthews
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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DEVIN MATTHEWS

231 N Diamond St Columbus, MT 59019 (501) 691-5299 [email protected]

WORK EXPERIENCE
DOWNEAST WINDJAMMER CRUISES, BAR HARBOR, ME
Deckhand/Ticket Office Representative, June 2019 – October 2019
 Helped prepare the vessels for the day and worked on the ship during sailing tours by raising, trimming and
lowering sail. Interacted with passengers and ensured they had a fun and safe trip
 Sold tickets, answered questions, and boarded passengers onto the vessels. The ticket office was the first
point of interaction for most customers so excellent customer service and sales skills were important, as
was accurate record keeping and awareness of the safety of passengers while boarding

WELLS FARGO, BILLINGS, MT


Customer Service Representative, Mar 2018 – May 2019
 Provided technical and procedural assistance to Wells Fargo bankers who worked directly with customers
in branch locations
 Solved problems and performed research and maintenance to customers’ accounts quickly and efficiently
 Provided superior customer service to bankers, developing rapport and striving to give 100% accurate and
complete information

ABSAROKA MOUNTAIN LODGE, CODY, WY


Wrangler, May 2017 – Sep 2017
 Responsible for the care of 20+ horses and for leading daily trail rides
 Ensured the safety of the guests and horses during the ride, navigating the terrain and handling situations
with wildlife calmly and safely
 Interacted with guests and made sure they had a great experience

WHOLE FOODS, ST. LOUIS, MO


Team Member, May 2015 – Sep 2016
 Assisted customers in the deli in a friendly and efficient manner
 Emphasized outstanding customer service and satisfaction during every interaction

CHILDBLOOM GUITAR PROGRAM, ST. LOUIS, MO


Guitar Teacher, Aug 2014 – Aug 2016
 Taught classical guitar to children in group and individual lessons, utilizing the Childbloom curriculum

WEBSTER UNIVERSITY DEPT. OF MUSIC, ST. LOUIS, MO


Recital Assistant, Aug 2014 – May 2015
 Prepared the concert hall for upcoming performances
 Coordinated with musicians and provided any assistance they required before and during the concert
 Ensured all technical aspects of the concert progressed smoothly

WEBSTER UNIVERSITY DEPT. HOUSING AND RESIDENTIAL LIFE, ST. LOUIS, MO


Front Desk Attendant, Aug 2014 – May 2015
 Checked in students and guests before entrance to the dormitories, ensuring the safety and security of the
building and its residents by completing routine safety checks and remaining aware of anything suspicious
 Acted as a resource for residents who had questions or problems at the dorms

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