Running Head: Techno RS

Global Simulation of A Business

[Name]

[Institute]

[Date]
 Techno RS 1

Executive Summary

Mobile phones have changed the way people use to communicate and reclassified our view of

voice correspondence. In general, cell phones were unavailable to most customers due to the

high cost. As a result, mobile operators invested time and resources in order to identify ways to

increase the capabilities and thus reduce costs. Cellular executives benefit from this research and

take shape in high-performance customer articles. Today, phones are real hardware devices for

customers with over 59 million subscribers. Mobile phones are no longer the superficial sight

that restricts powerful lawyers and are now in the hands of a large number of customers. At RS

Techno, we take the opportunity to become a recognized and established pioneer in the

smartphone manufacturing industry. Our organisation aims to establish itself as one of the

world's leading retailers of producing high quality smartphones in affordable prices. To achieve

this goal, RS Techno Mobile will be to identify growth models and coordinate them in the

activities of our organisation, to react quickly to changes in innovation in timely manner and

devote time and money to exhibition and advertising, penetration into global markets and always

one step ahead for the "innovation curve" This report covers all internal or external components

that affect RS Techno Mobile. We are preparing this report to calculate and update the

procedures for developing our business in one universal place. In addition, it is recommended

that the procedures should be updated in various departments for the current year to achieve

great development of the new company, to make the brand known and to position itself as one of

the main manufacturers of mobile phones on the international market. Further suggestions to

improve performance within a year are made taking into account all internal and external

elements.
 Techno RS 2

Table of Contents

Executive Summary.........................................................................................................................1
Introduction......................................................................................................................................5
Strategy............................................................................................................................................6
Vision...........................................................................................................................................6
Our product..................................................................................................................................6
Competitive Strategies.................................................................................................................6
Product Strategy.......................................................................................................................6
Pricing Strategy........................................................................................................................7
Placement Strategy...................................................................................................................7
Value Creation..........................................................................................................................8
Competitive Strategy....................................................................................................................9
SWOT Analysis........................................................................................................................9
Key Performance indicators.........................................................................................................9
Growth Strategy.........................................................................................................................11
Strategic Decisions........................................................................................................................11
Marketing strategy.....................................................................................................................11
Distribution Strategy..................................................................................................................12
HR Strategy................................................................................................................................13
Research and Development Strategy.........................................................................................15
Financial Strategy......................................................................................................................15
Market Research........................................................................................................................16
Results............................................................................................................................................16
Analysis of the Financial Statements.........................................................................................16
Targets........................................................................................................................................17
Achieved net profit- Not achieved.........................................................................................17
Lowest Price- Achieved.........................................................................................................17
Global Market Leader- Not achieved.....................................................................................17
Average age of inventory in days- Achieved.........................................................................17
 Techno RS 3

Employee motivation- Not achieved......................................................................................17

Conclusion.....................................................................................................................................17
References......................................................................................................................................20
 Techno RS 4

Global Simulation of A Business

Introduction

In the age of globalisation, administrators, experts and researchers have recognised that

the strategies of companies, systems and associations in a global environment should be regarded

as the norm. It is argued that the success or disappointment of a 21st century company will

depend on its ability to compete in global markets in sustainable markets. Global technology

must bring together a large and crucial dissemination capacity, but also determine how the

exercises should be coordinated, e.g. Sourcing, research and development, management and

marketing around the world. As the promotion strives to connect directly with the mall's

customers and competitors, advertising technology is probably the most important segment of

the global partnership process (Turnbull and Haddud, 2018). Gradually, customers in different

parts of the world will generally be interested in similar products and have similar preferences. In

this new period, the fundamental basis for all competing organisations is to achieve economies of

scale that accompany the global market. As a result, companies around the world that

independently deal with unique consumer preferences are likely to become extinct and replace

them globally by selling standard products in a similar way around the world (Castelló et al.,

2017).

RS Techno is a versatile assembly company that designs and manufactures high quality

portable smartphones at a reasonable cost to gain larger market share, as an important source of

benefits is the competitive advantage. The customers are willing to sacrifice premium products

for high quality but low priced products offering the similar features and functions. The

interdependency of the different nations announces and argues that the global methodology has
 Techno RS 5

two basic measures: a configuration of activities that creates value for the customers and the

amalgamation of these activities in various markets. The fundamental foundation of world

markets is the view that an additional evaluation of the exercise takes advantage of differences in

cost factors and increases the benefits by jointly planning the interdependencies between

industries. After that, our demands for prosperity here at RS Techno achieve a combination of

the serious situation of the association in all areas of activity (MacKenzie, 2017).

Strategy

Vision

To provide and develop innovative and high quality products, services and solutions

which offer the best value to our customers. To continuously enhance shareholders value.

Our product

We offer an advanced mobile phone that monitors the 4S functions of a miniature SIM

card. It has an internal memory of 32 GB and shows clarity of 8 megapixels. Our organisation's

versatile devices have figured out how to extract almost all of the best parts in a single device at

a good price. That means you have the best camera on your phone, a phenomenal Titan M

security chip, ultra-fast charging, great apps for real advanced cameras, and the best Android

mode that can be seen on a device with a plan of careful spending at all times (Nwosu and

Okoro, 2019). This latest innovation not only offers customers attractive structures in bright

colors, it is also easy to use. The battery life is also extremely exceptional and should last

effortlessly throughout the day. There's also a new Warp Charge 30T desktop that can charge the

device from 0 to 100% in 60 minutes. Regardless of whether you failed to connect it before
 Techno RS 6

touching the hay, you should be able to charge it at full capacity before going straight to work

(Preuss, 2020).

Competitive Strategies

Product Strategy

As a new business, it is very difficult to get a clear picture of your image in the market as

the capacity of advertising on mobile phones is gradually increasing, the speed of mobile phone

users is slowing down and the market usage rate has started to change and update. Customers are

more interested in the quality of the item, so the RS Techno item method has determined the

market and the customer. Customers can buy what they need. Our strategy for our product is

standard, ie user-friendly, stimulates customers and establishes a customer centric product and

services. RS Techno chose this method because customer-oriented organisations reprogram their

activities, set measures, and assess their exposure to customer loyalty. In contrast to article

organisations, they increasingly adapt to their contributions and campaigns. Their main goal is to

respond to customers' problems and needs, regardless of whether they really match the latest

models in the industry or not. Therefore our organisation comes and goes to meet the needs of

customers and to adapt their products to the market (Verbeke and Asmussen 2016).

Pricing Strategy

The cost of the item is the main factor that can lead to generating revenues in the

marketing mix. Other advertising factors count as costs. Cost is also one of the most important

variables when deciding on a part of the industry in general and the benefits of large business

items. RS Techno is busy assembling and requires control of the cost of the item because its

equipment and facilities are lower, the fixed costs are moderately low. Convincing control of
 Techno RS 7

variable costs can reduce the cost of the products manufactured by the company (Beamish and

Lupton, .2016).

The assessment process of Techno RS technology for models of very good quality is a

combination of several assessment types, whereby different assessment strategies repeatedly

model the existence of a new element. To increase the supply of articles, they are estimated using

a cost-based estimate to improve the supply of the products. Accept the objective payment

estimation technique to determine the value depending on the cost of the company, forecast

sales, and speculative payment of the expense. At the same time, the costs point to a extremely

competitive and rapidly growing environment (Beamish and Lupton, 2016)

Placement Strategy

RS Techno has continued to expand its front-end advertising instructions, did an

excellent job of improving product offerings and channel control, and shared the benefits of

high-quality models with channel providers, which also enhanced the strength of the

collaboration between creator and channel. The management speaks to its customers through

experts and offers online help in which they can speak directly to the customer about the

individual premise. Therefore, they can quickly receive information from customers (Lucchi,

2016).

Value Creation

The retail company does some workouts to finally deliver the item to the end customer.

The company have been working out with different departments such as manufacturing, research

and development, purchasing material, marketing, exposure and physical circulation after

implementation of the agreement etc., if carried out effectively, improve the quality to take the

desired position of the company and incremental customer compliance as a reasonable price for
 Techno RS 8

improved quality. The exercise chain still gives the subjects a more global impetus than all the

evaluations involved. It's the influence of cooperative energy (DeClercq et al., 2017).

Advanced exposure targeting offers incredible opportunities for promoting B2B / B2C

models. Maintaining a computerised progress model can bridge the intellectual gap between

effort and customers, improve correspondence between them, and improve the relationship

between the two, which is useful for their joint assessment. It also shows that using social media

marketing can improve customer enthusiasm for participating in advertising systems for large

companies and help improve the psychological assessment of brands and corporate customers

between near-home exercises and business techniques to improve. It advises the leaders of large

companies in planning advertising techniques and connects customers, efforts, brands, costs,

rigidity and other components of advertising throughout online life to shape a further display

process to strategise a unique social media marketing strategy (DeClercq et al., 2017).

1. Continuous testing and improvement of techniques and working methods eliminates

waste and contribute to cost reduction and high profits:

2. Improved design strategies help improve quality and reduce gaps

3. The review of the value chain evaluates the entire exercise chain for better customer care.

4. The process focuses on the time of those responsible for the procurement and shipping of

materials, the generation of investment funds for handling materials and the cost of

capacity.

5. A review of legal assets such as acquisition and coordination encourages the company to

work with small inventory and a reduced model of working capital activities.

6. Improved performance with stress in representative preparation and further development

leads to respect for employees and less absence and abrasion.

 Techno RS 9

7. Value chain analysis will bring advantages to companies in terms of intensive and

excellent cost management and improved article functionality, which leads to

unbundling.

Competitive Strategy

Business success based on cost competence requires that the company is able to deliver

items or management at a lower cost than its competitors and that this must be beneficial at a

sustainable price. RS Techno has opted for a cost leadership strategy to sell its products to end

customers at moderate costs whilst reducing unnecessary costs. To this end, management has

decided to work online to reduce paper consumption. Now the employees sends comprehensive

message through emails instead of on paper, reducing the number of executives who cut business

costs and have long-term contracts with service providers that can be flexible at low cost. In

addition, our organisation has published and distributed our products in a more practical way,

mainly through suppliers and newsletters that many people have seen for a long time. Employees

were also reimbursed for cost-cutting ideas that were very successful (Sheng et al., 2017).

SWOT Analysis

Strengths Weaknesses

 We are with the chip technology to the handsets which can locate  raw material cannot be

the mobile even its dead or stolen. this chip is directly connected to available at markets

satellite servers so it can be found in few minutes

 This device is fully edge designed and glass plated which can take a

great attention of human eye

Opportunities Threats
 Techno RS 10

 A large market holding 17 th place in the economy throughout the  A high rate of

world. competition from other

mobile brands

Key Performance indicators

Key performance indicators measures the performance of the company in terms of

financial, strategic and operational goals set by the management in comparison to others

operating in the industry. It measures a company's progress against specific goals, objectives and

competitors performance. We use five key performance indicators (KPIs) to measure progress of

our different divisions based on our strategy. One non-monetary and four non-monetary KPI’s

are set by the management (Lucchi, 2016).

Achieved net profit

The primary focus of any business is to earn profits and our first KPI is achieving the

desired profit in the upcoming year. The management and finance team have estimated that the

company must be able to earn the net profit of €4850000 this year. This can be achieved by

generating more sales and cutting costs and expenses by making our business lean. The finance

team needs to keep track of all the transactions and expenses that are occurring in different

departments respectively in order to identify the lacking and search for solutions in timely

manner in order to achieve the desired net profit (DeClercq et al., 2017).

Lowest Price

Our target is to offer affordable smart phones but as we don’t want to compromise on our

quality we don’t want to be called as the cheapest product in the industry. As we are new in the
 Techno RS 11

industry it will take a lot of time to build relationships with our suppliers and distributors to

convince them to provide us the cheapest prices in the market. So our goal is to produce mobile

phones in affordable prices without compromising on our quality standards.

Global Market Leader

Our company strives to expand globally and dreams to enter into new market for

increasing their market share globally. As the smartphone market is already very saturated so our

company seeks to explore opportunities to avail in order to become market leader globally by

expanding its business in maximum countries (Sheng et al., 2017).

Average age of inventory in days

The management decides that the maximum days to finish off inventory is 30 days. So a

proper system needs to be designed by incorporating suppliers and distributors in order to reduce

the number of days of inventory in warehouse. The firms needs to be more efficient because this

will help in cutting additional cost of storing excessive inventory that is not in use at the moment.

Employee motivation

Motivating employees by designing proper reward system is one of the most important

factors for our company because a satisfied employee is more productive and performs better. So

the company plans to review their remuneration, bonus and reward system (Coeurderoy, 2019).

Growth Strategy

The strategy that the company is going to use for growth purpose is Product development

strategy because the company is already present in the global market. Now our company 4Talk

needs to make some amendments and advancements in their current products in order to become

the market leader. Also the management team needs to discuss the new model designs, features
 Techno RS 12

and feasibility with the research and production team. Also the company can consider designing,

manufacturing and introducing other mobile gadgets in order diversify and explore new market

segment. This will helps in getting a better position in the market and increasing the current

market share. In future the company can explore more electronics sector to expand their product

line (Hitt et al., 2016).

Strategic Decisions

Marketing strategy

We saw that our potential customer base is between two and three million people, so we

have a large number. These people are not existing customers, we have no connection to them

and we have no contact details. The reception process is a massive display system. We will

endeavor to reach our specialty through mass advertising channels, mainly online. The web

provides the public with a stage where advertisements can be placed on YouTube, Facebook and

other widespread websites (Beamish and Lupton, .2016).

Today's markets are becoming more unique and serious, and we work in a complex and

controlled space. We work on improved and good work, simple working methods. This includes

constantly modernising our association, changing our way of working to improve it at a lower

cost, and simplifying the articles, procedures and framework. We are beginning to improve the

elements and benefits and simplify our IT frameworks and procedures. This reduces additional

work and duplication of work and helps us to fulfill our obligations faster and more reliably. In

the same way, we get a springboard to become a competent company that we will have to

develop later. In order to stay ahead, we provide a better structure (DeClercq et al., 2017).

The advertising process that our organisation will focus on is the technique to improve

advertising to conquer the world market. This technique helps our organisation focus on
 Techno RS 13

customers around the world, which helps increase our share of cakes, which legitimately affects

our valuation image. This should be possible by making various efforts to advertise offline and

online. The spending plan chosen by the administration for the online marketing campaign is

€100 per month to place ads on three most popular social networking sites. Also a budget of

€2200000 for offline campaigns. Huge newsletters are created in the high-speed loading areas. In

addition, we will direct the vertical activity for a common crusade and offer the cost of a high-

level newsletter. We will join and participate in a demo request to better present our related

activities. We will be able to create high quality leads in just a few days. In order to enter a new

market, discount codes are first issued to attract more customers. In addition, we will decide

whether we want to support an opportunity to play to place our logo on the field like in a player's

sportswear, which is more thoughtful and responsive (Lasserre, 2017).

Another process for promoting our article is internet advertising, which places ads on

long-term interpersonal communication websites like Facebook, Twitter and Instagram, where

large amounts of traffic can be seen every day.

Distribution Strategy

Our suppliers provide articles and management to help us implement our system. We got

it from Asian sources because more affordable work is available because we focus on the cost

authority's technique of offering customers quality products at moderate cost to build their share

of the industry in general in the reputable industry. We need to understand who we are working

with and who we need to follow in our favor so that:

 Select service providers who apply rules that guarantee that we act morally and reliably
 Techno RS 14

 Make sure that the products and companies we buy are manufactured, transported and

disposed of in a socially and environmentally sound manner

It is extremely important to choose the right suppliers and retailers who will adapt our

shipment to the size of the warehouse. Good planning is always important when there is a fault in

an obligation that has a direct impact on our agreements. Because the lack of inventory affects

our score and the surplus poses a problem for management with good storage. Therefore, our

organisation will depend on the business benefits of International Delivery Company as they

monitor and update satisfaction requirements and hold ongoing meetings for their customers

(DeClercq et al., 2017).

 Goods in: The stock is sent to one of its habitats for general satisfaction

 Storage: You store our inventory for incoming requests.

 Order executives: coordinate with the online sales phase to gradually restore agreements

 Pick and Pack: The elements of each request are collected and combined in a pack

 Delivery: The package is sent to our warehouses and trading sectors around the world by

air.

 Return: The products are sent back to the accreditation associations for processing.

HR Strategy

To change jobs, we need a lighter, more complementary and increasingly authoritarian

structure. This implies more extensive and increasingly responsible activities. Few levels of job;

display, payment according to the market standards; and smooth future that secure employee and

gives them satisfaction to enhance their personal development. Our recovery plans are geared

towards employees hired in key areas, designers and contact approaches. This includes hiring
 Techno RS 15

more students in offices. When it comes to contact approaches, we employ more people to

improve our user experience when they connect with us. We discovered an increasingly open

working society. This includes several groups working in similar structures to promote

efficiency, progress and inter-group work, supported by a wider range of synergistic programs.

We are also accelerating working methods. This includes quickly joining groups for explicit

efforts and solving them when the task is complete. In addition, we enable employees to work

gradually in liquidity, which enables greater joint efforts and useful crossovers than before.

We're opening more doors so people can try, learn, and try again (Coeurderoy, 2019).

Our organisation wants to invest resources in the support network for human capital

management and aims to invest in employee training and education by keeping a budget of

€2500. The employees are trained on how to use different social media platforms to connect with

the world and understand the market trends and how to secure information from leaking.

Speculation pays off as the product delivers progressive reviews, positive results, and rewards

the best people. The company has also planned to award bonuses to those performing better and

average performers in order to motivate them to perform better. Those performing above average

are given 1.5% bonus and on average performer gets 1% bonus. With continuous knowledge, the

successes that follow have never been less complex, and the transformation of this knowledge

without hesitation enables the entire group to achieve their goals. Because execution is a two-

way exchange, managers can send performance surveys online with dynamic goals, and

collaborate with colleagues to define new goals and create professional forms (Hitt et al., 2016).

Our company is changing the profile of our workforce to meet the development needs of

our customers and the evolving innovation scene. We continue to invest resources in learning

and graduation programs for all jobs, especially design, digital, innovation and user tasks. We
 Techno RS 16

complement our practical skills with a pioneering program based on the latest technology and the

future that our loved ones configure for management positions. In addition, we focus on building

and constructing capacities to meet the growing need for IT and security skills through common

broadcast communication functions (Nwosu and Okoro, 2019).

 As one of the best preparation techniques in a work environment, smart preparation

effectively integrates students into their own learning experiences. This preparation can

take the form of free time, situations, simulations, tests or games.

 As students take up their new skills and apply them in appropriate work situations, they

gradually connect and are obliged to maintain what they have achieved. However, it

seems tedious to do it face to face, especially when students need the usual criticism from

substance teachers.

 Social learning can be very effective because the samples go beyond the limits of their

daily work and acquire new knowledge and critical thinking skills.

 Online training or preparation gathered one of the most common responses to an

employee preparation test. The online work environment in which projects are prepared

can include online learning courses, online courses, recordings, etc., and allow data entry

and review from different perspectives.

Research and Development Strategy

Commercial achievements are increasingly based on progress, which is why we invest

resources in innovative work. We have a team of 34 researcher and technicians who work on

daily basis to bring advancement not only in our products but also in our operations to make

them more efficient. We are constantly reviewing new improvements that need to be submitted,
 Techno RS 17

e.g. Marginal login to reduce system disruption and fast application performance. This year we

set budget of € 24225000 for innovation. Continuous development is essential to keep our

activity going. The growing interest in new plans and the latest news is critical to our future

success (MacKenzie, 2017).

Worldwide Services operates in a global market where progress continues to be high,

driven by the rapid development of innovations and a strong and reputable scene. Customer

needs continue to evolve into increasingly customisable on-demand models and the latest

programs. We continue to implement a digital global services change program to manage our

activities, standardise our activities, change our framework, and provide solid answers to meet

the changing needs of our customers.

Financial Strategy

Initially each business needs investors to fund their operations in order to carry out all

functions smoothly. So our company also took loan to fund its operations in order to implement

the strategies decided by the management.

An overview of all current requests for loans, all interests, and maturities.

Payment Payment Remnant Interest

€ 1.000.000,0 € 1.000.000,00 € 3.000.000,00 2,00%

Market Research

Before moving to another area, a detailed statistical survey is carried out to understand

the customer's behavior, decisions and preferences and to get enough information about the

restrictions. RS Techno Mobile intends to enter markets where purchasing power is low rather
 Techno RS 18

than creating countries. In fact, customers from these countries are interested in buying an

imported mobile phone at an attractive rate. All leading products and nature are suitable for users

at reasonable prices. The problem with the nations created is that individuals are quite confident

in their preferences because they are smarter in the brand and don't like to connect with brands

that are new to the market. The laws and guidelines of the creative nations are also somewhat

tolerant, as they need new organisations to enter the market in order to get positions that will

legitimately influence the economy and enable them to get into and organise their business more

easily. Although the laws and guidelines for nation building are very strict, you must accept a

summary of the SOPs before you can start your business (Preuss, 2020).

Results

Analysis of the Financial Statements

According to the balance sheet the company is short of assets as there is no working

capital in the business to pay off its liabilities. This indicates that there is liquidity problem in our

firm. The income statements also further confirms that the business is not able to generate

revenue this year probably because of loan that needs to be paid. Also the cash flow statement

indicates that there is no cash in the business to invest and the company needs to take loan in

order to carry out its operations. It is solely the responsibility of finance department to analyse

the situation and formulate relevant strategies in order to cope up with the situation (Samara,

2017).
 Techno RS 19

Targets

Achieved net profit- Not achieved

As evident by the above analysis of financial statements that this KPI is not achieved and

the finance department needs to make appropriate strategies to generate profits for further

investments and continue operations smoothly.

Lowest Price- Achieved

Our company manages to achieve this goal because we are leading the market at second

position as the manufacturer of smartphones at affordable prices and providing them with higher

quality. This is because our research and development team have managed to identify ways in

which we can cut costs in order to gain competitive advantage.

Global Market Leader- Not achieved

We failed to achieve this KPI as the market is very concentrated in this rapidly growing

environment where everyday a new technological advancement is being so with low costs it is

quite difficult to innovate and that effects our overall position in the market.

Average age of inventory in days- Achieved

We successfully manage to reduce days of inventory from 30 days to 9.43 days that

means we have established trustworthy relationships with our distributors and suppliers. Also

this indicates that our sales are increasing and our stock is getting into the market at higher rate.

Employee motivation- Not achieved

More work needs to be done to motivate our employees by making new bonus and

reward plans as employees perform better when they are appreciated.

 Techno RS 20

Conclusion

So we conclude that there is strong rivalry in the advanced mobile phone industry. The

fundamental source of this opposition is the extreme argument between the players. Our process

is to manage imaginative new items, affordable prices for customers, new ideas and innovations

that trigger rivalries between large companies, and existing companies need to position

themselves to keep their share. The serious dispute between these organisations is also a

remarkable source of the rivalry with which they are generally confronted. Each of these

organisations is viewed with caution and does its best to shine and drop its opponents. It turned

out that this argument included value wars, the promotion of struggles and serious new articles,

and therefore each of the organisations must be constantly ready and aware of the opposition.

The elements and the administrations are comparable, but each player tries constantly to separate

his, so that the customers can lean towards them compared to the competitors. This may be the

best test our company has to face to make sure customers look at something else, but the

instructions don't differ. Faced with opposition and disputes, our RS Techno Mobile organisation

had to get certain techniques to establish itself in this industry.

The second point of this report was therefore the creation and updating of reputable

systems for our organisation. The systems provided by management included, so to speak, cost

initiative, article submission, advertising processes, innovation techniques, delivery methods,

customer service, expansion and personnel for employee development and traffic technology in

order to maintain a close relationship with suppliers and wholesalers. The organisation has used

the reduction in association costs in every possible way to reduce the cost of activities. This

allows us to sell our items and management at lower prices, thereby extending our general

agreements. With all of this organisation's considerations, the separation is also used to increase
 Techno RS 21

industry expansion and overall productivity. Customers are becoming more and more fascinated

by new adjustments and advances related to global innovations and at a reasonable price that

represents the best offer. The separation therefore offers protection against serious disputes

resulting from brand loyalty with customers and fewer downturns. Cost constraint. It also helps

you to be part of a larger industry in a new market. Likewise, RS Techno has adapted the

advertising processes in this industry taking into account all aspects, whilst our organisation tries

to shed light on another. Based on our extensive research, it is evident that many improvements,

strong promotions, and enduring programs are helping to expand the user base. Our organisation

has also excellently adopted the methodology of innovation to keep up with the mechanical

advances in this industry and to keep an eye on customer needs. This was particularly noticeable

in the development and further development of the programming, since the newly designed

programs offer customers extraordinary events and an incredible experience. Enlargement is also

another process that our organisation has received in an unusual way. The development would be

due to the expansion of the scope of articles and administrations, the improvement of access to

retail and customer service across the country, and the increase in financing channels. Likewise,

entering a different market with our products for the development of everything is a success for

our company, as this makes the brand aware of our business. This has helped our organisation to

grow its customer base and thus part of the industry in general. Our organisation has also

introduced an expansion process in which our management constantly communicates with the

innovative work office to invent the most important things and the latest customer programs. The

various techniques used were customer service and human resources, and the interview

concluded that all methods provided for internal and external customers are binding for the

development and expansion of the organisation.

Techno RS 22
 Techno RS 23

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