Scribd
Upload
24 views

About Job Satisfaction: Nature of Work

The document discusses job satisfaction and its measurement using the Job Satisfaction Survey. It defines job satisfaction as a positive emotional state based on one's judgment of their job. The JSS measures satisfaction across four facets: nature of work, pay, operating procedures, and total job satisfaction. It is a 36-item survey that uses a rating scale to measure attitudes toward various job aspects, with scores indicating overall levels of dissatisfaction, ambivalence, or satisfaction.

Uploaded by

Bell
Copyright
© © All Rights Reserved
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
24 views

About Job Satisfaction: Nature of Work

The document discusses job satisfaction and its measurement using the Job Satisfaction Survey. It defines job satisfaction as a positive emotional state based on one's judgment of their job. The JSS measures satisfaction across four facets: nature of work, pay, operating procedures, and total job satisfaction. It is a 36-item survey that uses a rating scale to measure attitudes toward various job aspects, with scores indicating overall levels of dissatisfaction, ambivalence, or satisfaction.

Uploaded by

Bell
Copyright
© © All Rights Reserved
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
You are on page 1/ 2

About Job Satisfaction

Job satisfaction is defined as a pleasurable or positive emotional state based from the judgment of one’s
job (Locke, 1976). As cited by Stranglen (2009, p.5), Paul E. Spector has defined job satisfaction as “a
cluster of evaluative feelings about the job”. Related to job satisfaction is the theory proposed by
Frederick Herzberg. According to his theory, the Herzberg’s Two-Factor Theory, Motivators (intrinsic
factors) and Hygiene (extrinsic factors) can influence the employee’s job satisfaction (Stranglen, 2009).

Content Domain
The proposed study aims to assess Nature of Work, Pay, Operating Procedures, and Total Job
Satisfaction relative to generations. The assessment can be done quantitatively by using the Job
Satisfaction Survey (JSS) by Paul E. Spector.

Nature of Work
Nature of Work is defined as the job tasks themselves (Spector, 1985). This facet describes what the
employee feels about their job; if they find a purpose or if they consider they work enjoyable. It
describes whether they like the tasks given to them, and if they have a sense of pride doing the work,
according to Fields (as cited by Stranglen, 2009).

Pay
According to Fields (2002), Pay facet describes how employees are being paid for their work, duration
and chance for salary increase, and how the employees appreciate the salaries that they get from the
company, as cited by Stranglen (2009, p. 9).

Operating Procedure
Fields (2002) describes operating procedure as a measure if employees find the rules and regulations, or
red tape blocks them to make a good job. Too much tasks may affect operating procedures as cited by
Stranglen (2009, p. 10).

Total Job Satisfaction


Total Job Satisfaction is the overall score from the 36-item, nine facet of Job Satisfaction Survey. A total
score below 108 indicates dissatisfaction, 109 to 144 for ambivalent, and 145 to 216 for satisfaction
(Spector, 1985).

Number and Type of Items


The Job Satisfaction Survey (JSS) is a 36 item, nine-facet scale that measures the employees’ attitudes
towards job and its aspects. Each facet has four items. There are some negative items, too. These are
the following: 2, 4, 6, 8, 10, 12, 14, 16, 18, 19, 21, 23, 24, 26, 29, 31, 32, 34, and 36.

Response Format
A summated rating scale format is used, with six choices per item ranging from "strongly disagree" to
"strongly agree".

Scoring
The total score is computed from all these subscales:

You might also like