Society

for Simulation in Healthcare

Council for Certification
Handbook for the Certification Process from the SSH Council for Certification

SSH CERTIFIED HEALTHCARE SIMULATION
EDUCATOR® HANDBOOK
 TABLE OF CONTENTS
SECTION 1: ABOUT CHSE® 4
● Purpose of the Handbook 4
● Disclaimer 4
● Healthcare Simulation Certification Background 4
● Benefits of CHSE® Certification 5
● Eligibility & Requirements 6
● Statement of Non-Discrimination 6
● Statement on Fairness 6
● English as a Second Language 6
● Accommodations for Disabilities 6
● Disability Documentation Requirements 7
● Attestation 7
● Hold Harmless and Waiver 8
SECTION 2: APPLYING FOR CHSE® AND PREPARING FOR THE EXAM 9
● Application Process 9
● Certification Process at a Glance 9
● Application Deadlines 9
● Required Items 10
● Cost of Certification 10
● Application Review 10
● Eligibility Approval 10
● Eligibility Denial 11
● Correcting Errors in the Application 11
● Signing up for the Examination 11
● Computer-Based Testing Sites 11
● Availability/Schedule for Testing 12
● Examination Window for Testing 12
● Examination Description 12
● Examination Blueprint (2018 Version) 12
o Certified Healthcare Simulation Educator® Examination High-Level Blueprint 12
o Certified Healthcare Simulation Educator® Examination Detailed Blueprint 13
● How to Prepare for the Exam 16
● References 16
SECTION 3: TESTING AND AFTER THE EXAMINATION 17
● Exam Day Requirements 17
● Identification Requirements 17
● Authorized Materials During Testing 18
● Security 18
● Examination Confidentiality 18
● Cheating 19
● Misconduct During the Examination 19
● Confidentiality of Results 19

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 ● Emergencies and Inclement Weather 20
● Cancellations, Rescheduling, and Missed Appointments 20
● Notification of Examination Results 20
● Results Verification 20
● Recognition 21
● Certification Credential 21
● Rules for using CHSE® credential 21
● Trademark 21
● Rescheduling of Missed Exam 21
● Reexamination 22
SECTION 4: ADMINISTRATIVE ITEMS 23
● Request for Duplicate Score Report 23
● Refunds 23
● Appeals 23
● Misconduct 24
● Change of Information 25
● Change of Legal Name 25
SECTION 5: RECERTIFICATION 26
● Renewal of Certification 26
● Renewal of Certification by Submission of CPD 26
● Recertification by Examination 27
SECTION 6: APPENDICES 28
● APPENDIX I: Certification Flowchart 28
● APPENDIX II: FAQs 29
o Eligibility/Applying 29
o Certification Information/Standards 30
o Evaluating the Application/Application Items 31
o Processes 31
o Examination 32
o Fiscal Items 32
o Administrative Items 33
o Recertification 33
● APPENDIX III: CHSE® Terminology 34

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 SECTION 1: ABOUT CHSE®

Purpose of this Handbook
This handbook is to be used as a resource to individuals who are applying to become a
Certified Healthcare Simulation Educator (CHSE®). It has information that is useful, items
that help the individual prepare their application, and background information that
describes the certification program. The information contained in the Handbook expands
on the information posted at http://www.simcertification.com/

This handbook is solely intended for use by individuals in order to prepare to become a
CHSE® or to learn about CHSE®. It may not be duplicated, replicated, or used in for any
other purpose without the express written consent of the Society for Simulation in
Healthcare (SSH).

Disclaimer
This handbook gives general guidance only and should not be regarded as a complete and
authoritative statement on the certification of healthcare simulation educators. Eligibility
standards, exam content, exam standards, fees, and guidelines are subject to change. SSH
will keep the most up-to-date version of this document posted at
https://www.ssih.org/Credentialing/Certification/CHSE/Eligibility. Prior to participating
in any available service through SSH, please check to ensure that you are viewing the most
up-to-date information available.


Healthcare Simulation Certification Background
The Society for Simulation in Healthcare (SSH) was established in January 2004 to
represent the rapidly growing group of educators, research scientists, and advocates who
utilize a variety of simulation methodologies for education, testing, and research in
healthcare. The membership of the Society is united by its desire to improve performance
and reduce errors in patient care using multi-modal simulation methodologies including
task trainers, patient simulators, virtual reality, screen-based simulators and standardized
patients. Recognizing that simulation represents a paradigm shift in health care education,
SSH promotes improvements in simulation technology, educational methods, practitioner
assessment, and patient safety that promote competent and excellent patient care,
including continuous measurements and improvements in patient outcomes.

Consistent with its mission, the Society has developed a certification program for educators
focused on healthcare simulation. The certification has been developed over a number of
years, and has included the input of many individuals. Importantly, these individuals
represent a wide variety of backgrounds and experience in healthcare simulation. Further,
they included representation from a number of other simulation societies, and also
international representation.


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 Certification is a voluntary process of confirming the knowledge, skills and abilities
essential to qualified individuals who are instructors or managers of simulation
educational interventions. Healthcare simulation certification has benefits for learners,
educators, health administrators and funders to ensure standards in simulation
educational delivery. The following principles are core to certification:
● Certification is a formal process that validates the knowledge, skills, abilities and
accomplishments essential for educators in the field of healthcare simulation.
● Certification indicates a level of competence and educational expertise in the area of
healthcare simulation education.
● Certification is time-limited and renewable.
● The certification process is not static. It will evolve along with advancements of the
field.

A successful applicant will demonstrate knowledge, skills, and abilities in the content areas
listed in the CHSE® Examination Blueprint. The CHSE® Examination Blueprint is posted
online and can be found in this document as well.

For purposes of this certification process, an individual seeking to become a CHSE® is
defined as 1) an individual who is involved in delivering healthcare-related simulation
education interventions or 2) an individual who directly oversees or administers
healthcare-related simulation educational interventions.

Benefits of CHSE® Certification
The benefits of certification accrue value to the individual, their organization, the industry
and the community. Benefits include, but are not limited to:

● improves healthcare simulation education through the standardization and
identification of best practices
● strengthens patient safety efforts through support of simulation modalities
● provides external validation and recognition of individual educator knowledge, skills,
and abilities
● strengthens organizational, community, and learner confidence in the quality of
education
● garners local support, resources, and commitment
● fosters a feedback loop between education and practice
● encourages performance improvement and knowledge expansion of the individual
educator
● provides a competitive edge in the community, program offerings, and grant funding
● recognizes expertise in simulation above and beyond domain expertise

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 Eligibility & Requirements
An individual may apply to become certified if they meet the following criteria:
● participate in healthcare simulation in an educational role.
● demonstrate focused simulation expertise with learners in undergraduate, graduate, allied
health, or healthcare practitioners.
● possess a bachelor’s degree or equivalent combination of education and experience.
● document two years continued use of simulation in healthcare education, research, or
administration.

Any individual who meets these requirements is encouraged to apply to become a CHSE®.
If there are any questions about whether the requirements are met, or to understand what
any equivalency might entail, please email [email protected] for
clarification.

Statement of Non-Discrimination
The Council does not discriminate based on individual characteristics such as, but not limited to
race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetics
information, disability, or status as a protected veteran.

Statement on Fairness
All certifications shall be developed and administered in a manner that each eligible applicant,
candidate, and certificant shall have a fair and equitable:
● review of their application.
● testing environment.
● renewal or recertification process.
Applicants and candidates may request a review of and can appeal any decision or result if they
perceive unfair treatment or any condition that may have unfairly affected the results or decisions
at any stage of the certification application, examination, or renewal/recertification process.

English as a Second Language

The Council recognizes that individuals from around the globe desire to take this examination.
Many do not speak English as their primary language. SSH grants a 1-hour extension of
examination time to all individuals for whom English is a second language (ESL). ESL
applicants should, at the time they are completing their application:
● On the Accommodations tab, click on the box next to the “Second Language” request.

Accommodations for Disabilities
SSH complies with the Americans with Disabilities Act (ADA) and strives to ensure that no
individual with a declared disability is precluded from availing themselves of the
certification process solely by reason of the disability. This would include making
reasonable accommodation for going through the examination process. Accordingly,
through SSH’s agents, SSH will accommodate reasonable and properly documented

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 requests for special accommodations that do not fundamentally alter the nature of its
examinations or jeopardize examination security.

A candidate with a declared disability may request special accommodations and
arrangements provided such disability would prevent the applicant from taking the
examination under standard conditions and; by fulfilling the special accommodation
requirements set forth by SSH’s designated testing vendor. SSH may submit information
regarding the stated disability and requested accommodation to its own expert advisers
and reserves the right to provide only those reasonable accommodations as required by
law.

Disability Documentation Requirements
A request for accommodation must be submitted at the time the applicant completes their
application. On the Accommodations tab in the application, click on the box next to the
“Disability” section.

Upon receipt, SSH’s Director of Certification or designee will review the request for
accommodation and respond to the applicant in written form within 21 days. Further
information or documentation may be requested, including about any specific
accommodations that might be necessary or supportive.

In the event that the accommodation is granted, the applicant will be instructed to adhere
to the accommodation’s procedures set forth by the testing vendor.

Applicant understands and agrees that a request for accommodation may be denied if such
request is found to not conform to SSH’s ADA policy or the request is beyond what can be
reasonably accommodated by SSH or the testing vendor.

Attestation
Conferring Certification upon a member goes beyond education, experience, and assessing
ones’ capabilities. Among the standards that underlie certification, integrity and character
makeup are considered significant factors in granting the certification designation.

In submitting the application for certification candidacy member shall execute the
following statement:

The information I have provided is accurate, true, and correct to the best of my knowledge.
I agree to inform the Society for Simulation in Healthcare (SSH) of all changes to the
information included in this application while I am an applicant and for as long as I am
certified by SSH. I understand that SSH reserves the right to verify any and all information
in this application or in connection with my certification, and I agree to cooperate with any
requests for additional information.

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 I have read, understand and agree to be bound by all policies, procedures, and rules
promulgated by SSH. I understand and agree that my failure to abide by SSH’s policies,
procedures, or rules shall constitute grounds for rejection of my application or denial or
revocation of my certification.

I attest that I have read the SSH Certified Healthcare Simulation Educator Handbook and
understand its contents, and I attest that I agree to abide by its policies and procedures.

Hold Harmless and Waiver
The Certification Process, while an objective one in many respects, by design contains
subjective elements that could lead to a contested decision on the part of an applicant.
Since the entire certification process is largely dependent upon the good faith voluntary
efforts of SSH Certification Committee members, it stands to reason that SSH staff, its
agents and additionally members of SSH contributing in varying ways to the Certification
process be held harmless for the actions and decisions that are made in connection with
granting or denying certification.

By executing the CHSE® application, applicant hereby waives and releases, and shall
indemnify and hold harmless, SSH, its officers, directors, members, employees, volunteers
and agents from and against all claims, losses, costs, and expenses (including attorney fees)
that arise directly or indirectly out of any action in connection with this application, any
examination conducted by SSH which applicant applies to take or takes, the score or scores
given applicant on the examination, and, if applicable, the failure of SSH to grant
certification to applicant or to renew a certification previously granted to applicant, SSH’s
revocation of any certification previously granted to applicant, or SSH’s notification of
legitimately interested persons of such actions taken by SSH. This release does not purport
to and does not release SSH for any actions arising out of willful, wanton, or intentional
misconduct.

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 SECTION 2: APPLYING FOR CHSE® AND PREPARING FOR THE EXAM

Application Process
The application process is as follows:
1. After determining you are eligible, go to
https://www.ssih.org/Credentialing/Certification/CHSE/Apply
2. Log in to the page in the upper right hand corner (NOTE: applicants must create an
SSH profile in order to log in; however, they are NOT required to be an SSH
member)
3. Navigate to the application tab and complete all information that is required on each
of the application elements
4. Submit the application and payment

Prior to submission of the application, and through the application approval process, the
individual submitting the application will be known as an applicant. Once the application
and any supporting materials have been reviewed and the applicant has been approved to
take the examination, the individual will then be known as a candidate. Upon passing the
examination, the individual will be known as a CHSE®.

A flowchart of the CHSE® application and awarding process is provided in Appendix I.

Certification Process at a Glance

In order to be certified as a healthcare simulation educator, you must:
1. Meet all eligibility requirements.
2. Submit an application and application fee.
3. Prepare for the examination.
4. Take and pass a secure multiple-choice examination.
5. Be recognized for your achievement.
6. Maintain your certified status.

Application Deadlines
Applications are accepted throughout the year. There is no deadline for submission of a
CHSE® application. Applicants should expect that the process will take a few weeks before
being approved to sign up for an examination date and time. Applicants should plan
accordingly.

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 Required Items
The items that are required to be submitted for an application to be considered complete
are:
● Completed application form
o This includes verification of eligibility and ethical conduct.
o This includes a list of individuals to be contacted to complete the Confidential
Structured Report of Performance (CSRP). These are included in the
application.
● Application fee

Cost of Certification
Applicants must submit the required fee with the complete CHSE® application. Payment
may be made with credit card or check. The fee for the examination is $395.00 (USD) for all
SSH members, and for members of organizations that support CHSE® (see webpage). The fee
for all others is $495.00.

Application Review
It is the responsibility of the applicant to ensure that the application and any requested
supporting documents are accurately submitted and that all deadlines are met. An
application is considered complete only if all requested information is complete and
accurate and if the required fee is submitted. Applications will be reviewed for
completeness and verified that the initial requirements are met. The application and
completed CSRP will be then reviewed to determine if there is sufficient information to
demonstrate the candidate’s competency as a healthcare simulation educator. The CHSE®
application process is now randomized and not all applications are fully reviewed. The
applicant must be truthful in all items submitted.

Applicants can check on the status of their application at any time by logging in to the
Candidate Management System.

Please allow three (3) weeks after submitting the application before contacting SSH
Staff regarding the status of your application and CSRP review.

Eligibility Approval
An applicant will be approved to take the examination if the application and CSRP review
determines that the applicant has met all eligibility requirements and has provided
sufficient information to demonstrate competency. Once the applicant has been approved,
he or she will be permitted to take the examination and will become a candidate to receive
CHSE® status.

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 Eligibility Denial
If an application is found to be incomplete or the applicant does not meet the eligibility
requirements, the applicant will be notified by email of the same. The candidate will have
two (2) weeks to submit any information needed to modify the application and ensure that
all requirements are met.

Should the applicant not resubmit any additional information, or should any resubmitted
information not be sufficient to reverse the denial, the application fee will be refunded
minus a $50.00 (US dollars) processing fee and any surcharges related to the refund.

Correcting Errors in the Application

Should the applicant realize, after submitting the application, that something submitted
was in error, is incomplete, or needs to be updated, the applicant can correct the
information prior to the notification of the decision to certify or not certify. To make any
corrections, the application should email [email protected] with any
corrections or modifications.

Signing Up for the Examination

Once the application is approved, candidates will receive an email from ISO-Quality
Testing, Inc. with instructions for scheduling the examination. This will include information
on setting up a User ID and password.

Register for an Exam: Using their User ID and Password, the Candidate may:
● Register for an examination
● Create and/or update their candidate profile
● Select a date, time and location for an examination
● Print an Examination Receipt and Admission Letter (Admission Letter must be
taken to the testing center on the day of the examination)
● Reschedule an Examination

Computer-Based Testing Sites
All examinations must be taken at approved test site. Please go to
https://www.ssih.org/Credentialing/Certification/CHSE/Examination for the most current
listing of test centers. There are hundreds of sites in the United States and around the
world through the testing network available to SSH.

SSH will, at its discretion, set up additional testing sites that are deemed to be appropriate,
for example at the International Meeting on Simulation in Healthcare (IMSH). These
locations will be posted on the webpage, and will be available for selection just like all
testing sites (by following the instructions provided to sign up for testing).

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 Availability/Schedule for Testing
Examinations are scheduled on a space available basis. The candidate schedules the
examination location, date, and time (not SSH).

Examination Window for Testing

Once a candidate is approved to schedule and take the examination, they will have 90 days
in which to take the examination. Any candidate who does not schedule the examination
within 90 days of being approved to take the examination will be considered disqualified
and will forfeit the entire application fee.

Examination Description
The CHSE® Examination is designed to evaluate the candidate’s knowledge and
competency as a healthcare simulation educator. The test consists of 115 multiple-choice
questions, of which 100 are counted towards determination of achieving a passing score.
The remaining 15 questions are newly developed items that are not counted towards the
candidate’s score. The candidate will not know which items are the newly developed items.
These are included in the examination in order to statistically validate them prior to their
becoming an accepted item for scoring or discarding them if they score poorly.

The examination was developed collaboratively between SSH and Schroeder Measurement
Technologies (SMT). Healthcare simulation experts from many locations, including
internationally, and also from various simulation disciplines were included in this process.
These individuals collectively worked to create and evaluate the blueprint and also the
items on the examination.

Examination Blueprint (2018 Version)

The content of the CHSE® examination is based on the blueprint. This blueprint was
completed as a result of the international Practice Analysis of healthcare simulation
operations that occurred between July 2017 and May 2018. The results of this Practice
Analysis are contained in this document that describes the knowledge, skills, and abilities
(KSAs) that are expected of an individual functioning in this role.

Certified Healthcare Simulation Educator High-Level Examination Blueprint
Domain Weight
I: Professional Values and Capabilities 18%
II: Healthcare and Simulation Knowledge/Principles 28%
III: Educational Principles Applied to Simulation 40%
IV: Simulation Resources and Environments 14%

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 Certified Healthcare Simulation Educator Detailed Examination Blueprint

DOMAIN I: PROFESSIONAL VALUES AND CAPABILITIES (18%)
A. Demonstrate characteristics of leadership (e.g. delegation, negotiation)
B. Recognize opportunities to advocate for simulation
C. Demonstrate and cultivate respect in relationships with participants, faculty, and
the community
D. Demonstrate characteristics of teamwork (e.g. communication, role clarity, conflict
resolution)
E. Recognize ethical principles and personal responsibilities as they apply to
simulation (e.g. integrity, respect, do no harm)
F. Distinguish among the various roles of personnel involved in simulation
G. Demonstrate compliance with regulatory requirements
H. Evaluate credibility of resources in simulation education (e.g. websites, listservs,
literature)
I. Utilize credible resources to inform simulation practices
J. Differentiate among the basic element of research (e.g. ethical review, informed
consent, methodologies)
K. Define elements of quality management (e.g. plan-do-check-act)

DOMAIN II: HEALTHCARE AND SIMULATION KNOWLEDGE AND PRINCIPLES (28%)
A. Describe the factors affecting participant engagement within a simulation activity
(e.g. learner level, realism, suspension of disbelief)
B. Examine opportunities to integrate simulation into education, research, and practice
C. Differentiate the phases of a simulation activity
D. Differentiate among the methods of feedback
E. Differentiate elements of debriefing
1. Reflection
2. Facilitation
3. Phases
F. Differentiate among simulation modalities
G. Distinguish among various simulation activity settings (e.g. in situ, center-based,
mobile)
H. Distinguish among applications of simulation for individual(s), team(s), and
system(s)
I. Differentiate elements of realism
J. Recognize stressors contributing to individual and team performance (e.g. cognitive,
affective/emotional, psychomotor)
K. Define elements of human factors
L. Identify roles for simulation to improve patient safety
M. Recognize concepts of modeling

DOMAIN III: EDUCATIONAL PRINCIPLES APPLIED TO SIMULATION (40%)

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 A. Distinguish principles of utilizing simulation as an educational tool (e.g. learning
taxonomies, assessment, learning theories)
B. Integrate instructional design concepts into simulation activities
C. Plan and design simulation activities
1. Integrate needs assessment data into simulation activities (e.g. psychomotor
behavior, technical, behavioral, cognitive)
2. Define goals
3. Create measurable learning objectives/outcomes
4. Identify and integrate assessment methods
5. Prepare orientation, prebriefing/briefing, debriefing, feedback (i.e. for
participants and simulation team)
6. Plan logistics (e.g. people, supplies, timing)
7. Employ strategies to balance risks and outcomes (e.g. real vs simulated
equipment/supplies/tissues)
8. Design the case/scenario
9. Select simulation modality/modalities
10. Select location to conduct the simulation activity
11. Identify required resources (e.g. personnel, equipment, supplies)
12. Collaborate in the coordination of the simulation team
13. Prepare materials for participants and simulation team
a. Instructions
b. Equipment and supplies
c. Environment, simulation, and moulage setup
14. Assemble simulation specific resources (e.g. scenario, SP case, teaching
script, programming list)
15. Conduct pilot activity for simulations (i.e. dress rehearsal, field test, run-
through)
16. Plan for evaluation of the simulation activity
17. Modify simulation activities based on pilot activities
D. Implement simulation activity
1. Conduct prebriefing/briefing/orientation
a. Review potential physical and psychological risks
b. Create a psychologically-safe environment
2. Facilitate simulation
a. Manage personnel and equipment
b. Manage evolving simulation needs
c. Manage evolving participant needs
d. Manage issues that arise during the simulation (e.g. equipment failure,
unexpected behaviors or events)
e. Manage physical and psychological risks related to simulation
f. Identify participant performance
g. Maintain psychologically-safe simulation environment
3. Conduct participant assessment
a. Manage physical and psychological risks

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 b. Address performance
i. Facilitate debriefing
ii. Provide feedback
c. Facilitate reflective thinking
d. Promote transfer of learning to practice
e. Facilitate development of action plans related to performance
f. Maintain psychologically-safe simulation environment
4. Participate in simulation team debriefing and feedback
E. Analyze simulation activity evaluations
F. Modify future simulation activities based on analyzed evaluations
G. Reliability and validity
1. Differentiate the concepts of reliability and validity in designing simulation
activities
2. Analyze how changes in simulation activity design may impact reliability and
validity
H. Recognize the unique criteria for developing and implementing interprofessional
simulation activities
I. Apply ethical principles in simulation activities

DOMAIN IV: SIMULATION RESOURCES AND ENVIRONMENTS (14%)
A. Recommend modifications to simulation facility/program to improve outcomes
B. Manage technical and material problems (e.g. video capture, simulator failures,
supplies)
C. Recognize and report gaps, needs, and/or opportunities for a simulation program
(e.g. equipment, staffing, policies)
D. Identify how specific factors impact operational changes (e.g. purchases, staffing,
logistics, policies)
E. Apply strategies for managing risks in a simulation program/center
F. Utilize resources effectively and efficiently (e.g. money, people, space)

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 How to Prepare for the Exam
Candidates who are approved for the examination should strongly consider spending some
time in preparing for the examination. Reviewing the literature and surveying the latest
research is one way in which the candidate can refresh knowledge and review important
concepts.

Preparation information is available on
https://www.ssih.org/Credentialing/Certification/CHSE/Prepare

The Society for Simulation in Healthcare does not state or imply that the review methods,
techniques, examination review courses, and/or preparatory materials are the best or only means for
preparing adequately for the certification examination. Completing any or all of the suggestions,
courses, resources, and other items listed here does not guarantee that any candidate will pass the
certification exam.

The SSH Certification Council does have responsibility for the development and delivery of
the practice exams that are administered through the vendor testing software. These
questions are developed in the same manner and by the same individuals as the formal
examinations. However, the practice exam is limited in scope and is defined as follows:
● Practice Examination: The purpose of a practice examination is to minimize the
impact of construct irrelevant test administration effects (e.g., test format, software,
modality or interface) on test performance by familiarizing candidates with the
examination experience. The practice examinations provide a raw number or
percentage correct score and offer a rationale for each of the questions to help
candidates understand the examination experience. However, the practice
examinations do not provide candidates with a pass/fail status, diagnostic
information, or predictive interpretation of performance or success.

References
The SSH Certification Committee has put together a list of references for the purpose of
aiding the candidate in preparation for the examination. This reference list is a collection
of articles related to simulation, education, and research that should help the candidate
review information. This list of references can be found on the website at
https://www.ssih.org/Credentialing/Certification/CHSE/Prepare

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 SECTION 3: TESTING AND AFTER THE EXAMINATION

Exam Day Requirements

For extra security when taking the exam at the testing center, candidates use their UserID
but a unique Passcode at the testing center. Note: The Candidate Password used to
schedule the exam is different from the exam Passcode used to start the exam.

If the candidate does not have his or her admission letter or has forgotten their Candidate
User ID and Candidate Passcode, the candidate will need to log into their profile on the
testing vendor website and reprint their unique admission letter. Please note the exam will
not be launched until the candidate presents their unique admission letter.

● Exiting the Testing Area: Candidates must leave testing area when they have
completed the examination to avoid causing distractions to those who may still be
testing.

Identification Requirements
The Candidate Admission Letter contains the Candidate User ID and Passcode needed by
the candidate to login to their examination. The candidate will be allowed to retain the
letter until they have successfully logged in. During the examination, the Candidate
Admission Letter will be stowed in a secure location.

Photo ID with Signature: The candidate must present a government-issued photo ID, with
signature, to be admitted to the examination. The proctor should contact the testing vendor
if there are any questions regarding a candidate’s identification.

Identification examples are listed below:

Acceptable ID’s:
● Driver’s License
● State issued ID card
● Passport
● Military ID

Non-Acceptable ID’s:
● Library card
● School ID
● Credit card or department store card
● ID with signature only (no picture)
● Gym membership ID

IF THE CANDIDATE DOES NOT HAVE ACCEPTABLE PHOTO ID THAT INCLUDES A
SIGNATURE, THE PROCTOR MAY NOT ADMIT THE CANDIDATE INTO THE EXAMINATION

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 ROOM. THE CANDIDATE SHOULD BE INSTRUCTED TO CONTACT PROMETRIC FOR
RESCHEDULING INFORMATION.

Authorized Materials During Testing

There are restrictions on what the candidate may bring into the examination room. The
following has been prepared to guide the candidate on what is and is not allowed:
● The Proctor will ask the candidate to place all personal items (e.g. cell phone,
dictionaries, books, purse, coat, hand-held computers, etc.,) in a secured location,
preferably in his or her car.
● **All cell phones must be powered off.**
● Candidates are NOT allowed to use or possess any type of testing aid during the
examination, unless specifically approved by the testing vendor.
● If a candidate refuses to turn over aids while testing, the proctor will dismiss the
candidate from the examination room.
● No personal items, valuables, or weapons should be brought to the Assessment Center.
Only keys and wallets may be taken into the testing room. Prometric or SSH are not
responsible for items left in the reception area.
● No food or beverages are allowed in examination room.
● Scratch Paper: If permitted for an examination, testing vendor scratch paper will be
provided to the candidates. Candidate may not bring his or her own scratch paper into
the exam room.

Security
The testing vendor maintains administration and security standards that are designed to
assure that all candidates are provided an equal opportunity to demonstrate their abilities.
Some of their policies include:
● No individuals are allowed in the testing room other than candidates taking
examinations and the Proctors.
● No cameras, cell phones, notes, recorders, PDAs, pagers or other device is permitted
into the testing room.
● Only ONE candidate may leave the testing room at a time to go to the restroom. For
such a break there will be no additional time added to the allotted examination time.
● The candidate must sign out on the Examination Roster, and then sign back in on the
Examination Roster, to document departure from, and return to, the examination room
during the testing session.
● Scratch Paper Destruction: The proctor must collect the candidate’s scratch paper for
shredding.

Examination Confidentiality
All content, specifically questions, answers, and diagrams of the certification exams are the
proprietary and confidential property of SSH. They may not be copied, reproduced,
modified, published, uploaded, posted, transmitted, or distributed in any way without the
express written authorization of SSH.

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SSH and the testing vendor take the security, integrity, and confidentiality of the
examination and candidate results very seriously. Any breach is considered a serious
offense, and appropriate action will be taken against any individual who violates the
security, integrity, and confidentiality of the examination and candidates, up to and
including legal action and/or monetary compensation, depending on the severity of the
violation.

The proctor will inform the candidate that discussing examination content with anyone is
strictly prohibited and constitutes cheating on the examination. This includes discussion of
any examination items with anyone else after the examination, including those who have
previously successfully passed the examination.

Cheating
If a proctor observes a candidate cheating in any way or engaging in any inappropriate or
suspicious conduct, the proctor will document the incident thoroughly and submit an
incident report.

If the candidate is determined to have cheated on the examination in any way, they will not
be granted CHSE® status, and will forfeit their application fee.

If a candidate is determined to have cheated after he or she has already become a CHSE®,
then the certified status may be revoked at the discretion of SSH, and the application fee
will be forfeited.

Misconduct During the Examination
Disruptive or inappropriate behavior by any candidate during an examination is grounds
for the candidate’s dismissal. (e.g. rude or inappropriate language or behavior,
disruptiveness to other candidates taking an examination, etc). Any candidate engaging in
this type of behavior will be asked to leave the examination room by the Proctor.

Further, any candidate who is asked to leave the examination center due to misconduct will
not be granted CHSE® status at the discretion of SSH and will forfeit his or her application
fee.

Confidentiality of Results
SSH and the testing vendor have policies in place to ensure that candidate examination
results remain confidential. Results of the examination will only be shared with the
candidate and any personnel with SSH and the testing vendor necessary to complete the
granting of the certification and completion of any record keeping.

Candidates are reminded that SSH reserves the right to recognize publicly any candidate
who has successfully completed the CHSE® certification examination and earned the

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 certified healthcare simulation educator credential. Examples of this include, but are not
restricted to, posting of the candidate’s name on the SSH webpage, and public recognition
at SSH events.

Emergencies and Inclement Weather
In the event of inclement weather or unforeseen emergencies on the day of the
examination, the testing vendor will determine whether circumstances warrant the
cancellation and subsequent rescheduling of an examination. Candidates should contact
the testing center before the examination to determine if the testing vendor has closed or
delayed opening of a testing center. Every effort is made to administer examinations as
scheduled. Should an exam be canceled by the testing vendor, candidates must contact the
testing vendor to reschedule the examination for a later date. There are no additional costs
for such reschedules.

Cancellations, Rescheduling and Missed Appointments
Candidates may reschedule the examination up to five (5) calendar days before the
examination date (six days or more previous to the scheduled day). There is a $25 (USD)
rescheduling fee to process the request. The candidate should contact the testing company
directly to reschedule the examination and submit the rescheduling fee.

If the cancellation is within 5 calendar days or less, candidates will not be allowed to cancel
or reschedule the exam unless one of the following four situations has occurred: death in
the immediate family, military deployment, jury duty, or sickness. Documentation is
required for any of these four situations. The $25 (USD) rescheduling fee would still apply
in these situations.

Any candidate who misses a scheduled examination or does not follow the rescheduling
guidelines above will forfeit the application fee and will be required to submit a new fee in
order to schedule a new examination date.

Notification of Examination Results
Candidates will be notified of their examination results at the time of the completion of the
examination, and also by email. In rare cases, the examination results may not be available
at the time of the completion of the examination (e.g. when an exam form is still in
development to capture data to set the cut score). Candidates will be made aware of these
instances as possible and known.

Results Verification
Once the candidate has completed the examination, the results will be reported to SSH. All
results will be verified. Once this is complete, the candidate shall receive an email with the
final status of pass or fail.

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 Recognition
Certificants are recognized in a number of ways, this information can be found at
https://www.ssih.org/Credentialing/Certification/CHSE/Recognition

Within ~4-6 weeks, certificants will receive via U.S. Postal Service a certificate suitable for
framing and notification of the granting of CHSE® status.
*Note: overseas mailing may create delays in receiving the mailed certificate.

Certification Credential
Upon successful completion of the certification process, the applicant will be awarded the
CHSE® level of certification. The applicant will receive a paper certificate, and the
certification is granted for a three (3) year period. The applicant can apply for
recertification at that time.

Rules of Use of the CHSE®
Candidates who pass the Certified Healthcare Simulation Educator® (CHSE®) examination
are allowed to use the designation “CHSE®” after their names upon receiving an official
passing test score. This includes receiving an onsite score report at the testing center.
Proper use of the credential is typically conveyed as highest degree earned, license,
certification, and fellowship appointments. Candidates will receive a certificate from the
Society for Simulation in Healthcare via U.S. postal mail.

SSH reserves the right to recognize publicly any candidate who has successfully completed
the CHSE® certification examination and earned the Certified Healthcare Simulation
Educator® credential.

Trademark
CHSE®, Certified Healthcare Simulation Educator®, and the CHSE® logo are registered
trademarks of The Society for Simulation in Healthcare. No use of these trademarked items
is permitted without the express authorization of The Society for Simulation in
Healthcare. All rights are reserved. Any use of these marks must conform to the standards
and rules set forth by SSH by only those certified by SSH and in good standing.

Rescheduling of Missed Exam

Candidates who are not present on the scheduled examination date/time, or who do not
have an admission document, or who do not have proper identification will not be allowed
to sit for the examination. Such candidates will be considered a “No-Show”, the
examination fee will be forfeited, and the candidate will be required to re-register and pay
all fees ($395.00 USD member pricing) prior to sitting for the examination.

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 Reexamination
Candidates who do not pass the examination may resubmit their application and submit
the retest fee ($175.00 USD member pricing, $275.00 USD non-member pricing) if they
wish to pursue a reexamination. Please review rules of eligibility before submitting a new
application and fee.

An individual may take the CHSE® examination a maximum of four times per year or
once every 90 days and not more than once per quarter.

There is no limit to the number of times a candidate may take the examination during his
or her lifetime.

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 SECTION 4: ADMINISTRATIVE ITEMS

Request for Duplicate Score Report
Candidates may obtain additional copies of their score. Requests must be submitted to
[email protected]. There may be a fee for duplicate scores after 12
months have passed from the date of the examination.

Refunds
Should an applicant decide to withdraw their application at any time, they can request a
cancellation of their application by emailing [email protected]. The
application fee will be refunded minus a $50.00 (US dollars) processing fee and any
surcharges related to the refund.

Should a candidate decide to withdraw their application prior to scheduling their
examination, they can request a cancellation of their application by emailing
[email protected]. The application fee will be refunded minus a $50.00 (US
dollars) processing fee and any surcharges related to the refund.

If the candidate has already registered for the examination, the amount of refund will be
dependent on the scheduled date of the examination. If less than five (5) calendar days
prior to the examination, all fees will be forfeited. Prior to this time, the application fee
will be refunded minus a $50.00 (US dollars) processing fee, any surcharges related to the
refund, and any fees charged to SSH by the testing vendor.

Appeals
Individuals at any stage of the certification process shall be allowed to file an appeal
following the process as described in the policy posted on
https://www.ssih.org/Credentialing/Certification/Governance. An appeal will be considered
in the following circumstances where the individual does not achieve or maintain
certification:
● determination of ineligibility for certification.
● adverse testing conditions severe enough to cause a major disruption of the
examination process.
● revocation decision (e.g. ethical or legal misconduct).
● determination of ineligibility for renewal or recertification.
● determination of non-renewal.
Submitted appeals shall not be considered for the following:
● review of individual examination items
● review of examination forms

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 In the event that applicant believes he or she has encountered discriminatory behavior of
any kind, such instance should be brought to the attention of SSH’s Director of Certification
at the earliest opportunity.

Any such complaint shall be submitted in written form (email is acceptable at
[email protected]).

After receiving an alleged complaint, SSH shall investigate and take corrective action, if
warranted. SSH’s Director of Certification may choose to contact the applicant for purposes
of securing additional information or clarifying points of the complaint. This may be
accomplished in either oral or written communication.

The SSH Director of Certification may make a determination or, as needed, appoint an
Appeals Panel to investigate and determine certain matters. The Appeals Panel, in
coordination with the SSH Certification Director, will independently review the appeal, and
submit its findings and recommendations (see policy and procedure for Appeals posted
online).

The individual shall be informed of the disposition of any such appeal in writing at the
earliest possible date but in no event later than sixty calendar days from the date the
appeal was submitted to SSH.

All decisions of the Appeals Panel will be considered final.

Misconduct
SSH subscribes to the definition of misconduct as meaning wrongful, improper, or unlawful
conduct motivated by premeditated or intentional purpose or by obstinate indifference to
the consequences of one’s acts. SSH is dedicated to advancing knowledge through the
certification process and by engaging SSH members in the rigorous exchange of ideas. In
furtherance of this goal, SSH members are expected to adhere to a standard of conduct
which demonstrates respect for the organization and all of its members. The grounds for
sanction by SSH include:
1. Conviction of a felony or other crime of moral turpitude under federal or state law in
a matter related to the practice of, or qualifications for, professional activity.
2. Gross negligence or willful misconduct in the performance of professional services,
or other unethical or unprofessional conduct based on demonstrable and serious
violations of SSH’s rules, policies, or procedures.
3. Fraud or misrepresentation in the application or maintenance of SSH membership,
professional certification, or other professional recognition or credential.

The candidate understands and agrees that an allegation of misconduct may originate from
within or outside of SSH, for example PROMETRIC as SSH’s agent. In the event that an
allegation of misconduct is made against a candidate, it will be handled in accordance with

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 disciplinary action procedures to ensure fairness and due process. SSH’s disciplinary
procedures can be accessed www.simcertification.com.

Change of Information
It is the responsibility of the applicant, candidate, or CHSE® to ensure that their
information is current. SSH is not responsible for any correspondence that is sent to
electronic or postal addresses that are not correct due to changes on the part of the
applicant, candidate, or CHSE®.

Whenever an applicant, candidate, or previously certified educator has a change of address,
email, or other contact information, those changes can be made to their SSH profile and
SMT profile by:
• Go to www.ssih.org
• Log in to the system in the upper right hand corner
• Edit your information in your profile
• Go to the main certification webpage,
https://www.ssih.org/Credentialing/Certification
• Click on the “Candidate Management System”
• The changes in the SSH system should automatically be transferred, they can be
verified at this time
If you need additional assistance, contact [email protected] with your
questions.

Change of Legal Name

Should the applicant, candidate, or CHSE® have a name change, this information can be
entered into thy system as above (Change of Information), or can be sent to
[email protected]. If emailed to SSH, formal documentation must be
submitted that verifies the name change. This could be a marriage certificate, a legal name-
change document, or similar. This is required to ensure that the name change meets all
legal standards and to protect all educators. This should be scanned in and emailed as well.

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 SECTION 5: RECERTIFICATION

Renewal of Certification
CHSE® certification status is granted for a period of three years. The three-year renewal
cycle is based on the need to maintain current practice in healthcare and changes
associated with pedagogy (for example, increased focus on simulation). The purpose of
requiring certification renewal is to ensure that the CHSE® has continued to expand
knowledge relevant to the role of healthcare simulation educator.

The certification period begins on the day that the candidate successfully passes the
examination and ends three years later. Use of the CHSE® credential is valid until the date
indicated on the CHSE® certificate issued by the Society for Simulation in Healthcare’s
Certified Healthcare Simulation Educator Certification Program.

A CHSE® can obtain certification renewal by maintaining practice requirements and a)
fulfilling professional development requirements or b) retaking the Certified Healthcare
Simulation Educator (CHSE®) examination. The requirements are posted at
https://www.ssih.org/Credentialing/Certification/CHSE/Renewal

To ensure the integrity of the CHSE® certification renewal process, randomly selected
renewal applications will be audited each year. Certificants who are selected for audit will
be notified and will be required to provide supporting documentation. Therefore, it is
required to keep documentation of certification renewal activities in the event of selection
for audit. Certificants that are audited and are not able to provide the necessary supporting
documentation will not be allowed to renew their CHSE®.

If the certification expires, the certificant will not be eligible to retake the examination
unless they meet the then-current eligibility requirements. Persons who choose to renew
by examination and do not achieve a passing score or who elect not to renew their
certification are prohibited from continuing their use of the CHSE® designation upon its
expiration.

It is the individual’s professional responsibility to maintain certification dates, required
documentation, and to keep abreast of changing certification requirements. It is also an
individual’s responsibility to keep the Certified Healthcare Simulation Educator
Certification Program informed of any changes in address or other pertinent information.

Renewal of Certification by Submission of Continuous Professional Development
(CPD)
CHSE® certificants are expected to have entered their CPD into the online system no less
than thirty (30) days prior the expiration date. Certificants can submit their renewal
during the last 90 days of their certified period (last 90 days prior to expiration) and by
submitting the appropriate recertification fee. The certificant need only log in and select

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 “Renew by CPD” in their online certification profile and submit the fee (after all CPD items
are entered).

NOTE: renewal can ONLY be submitted during the last 90 days of the certified period.
If the certification expires, the certificant will not be eligible to recertify unless they meet
the then-current eligibility requirements.

Any certification that is over thirty (30) days past the date of expiration may not recertify.

Submission of Continued Professional Development:
● $350 (USD) for SSH members and other organizations that have made statements
of support, $450 (USD) for all others.

Recertification by Examination
Recertification by examination can be completed at any time during the last year of the
certified period (last year prior to expiration). The certificant need only log in and select
“Renew by Exam” in their online certification profile and submit the recertification fee.

Submission of Reexamination:
● $395 (USD) for SSH members and other organizations that have made statements
of support, $495 (USD) for all others.

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 SECTION 6: APPENDICES


APPENDIX 1: Application process for CHSE® (flowchart)

Step 1: Review Prerequisites

Applicant should review the Eligibility Criteria,
Standards, and Application Information needed.

Step 2: Complete Application

Applicant will complete and submit the
application, and remit the application fee.

Step 3: Complete Examination

Upon approval, candidate will sign up to take the
examination at an approved testing center.

Step 4: Receive Certification

Once the exam is passed, CHSE® status will be
awarded to the candidate.

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 APPENDIX II: Frequently Asked Questions (FAQ)
The following list of questions and answers will help the applicant in understanding what is
entailed in applying for and completing CHSE®. Should the applicant have any questions
that are not included, please send an email to [email protected] with the
question.

FAQ Sections
1. Eligibility /Applying
2. Certification Information/Standards
3. Evaluating the Application/Application Items
4. Processes
5. Examination
6. Fiscal Items
7. Administrative Items
8. Recertification

1. ELIGIBILITY/APPLYING

Q1.1: What would the minimum educational requirements be?
A1.1: The minimum educational requirements that must be met prior to submitting an
application for certification are a Bachelor’s Degree or equivalent experience.
Q1.2: Will new educators be able to obtain the certification?
A1.2: The minimum experience requirement to apply to become certified is to have two
years of experience in simulation.
Q1.3: Do you have to be full time to obtain certification?
A1.3: Applicants are not expected to be full time in healthcare simulation education to
become certified. However, the educator must demonstrate ongoing use of
healthcare simulation education to meet the eligibility requirements.
Q 1.4: Is an educator with significant experience going to be granted CHSE® without
applying?
A1.4: There is no granting of CHSE® without successful completion of the examination,
regardless of experience.
Q1.5: Non-clinical/non-simulation educators—is there an option for these people to
become certified?
A1.5: This certification does not exclude those that do not teach the clinical aspects in
simulation. Many areas of simulation education in healthcare are not clinically
oriented. However, it is not appropriate for educators who do not use simulation.
Q1.6: Do you have to be an SSH member?
A1.6: No. Those who apply to become a CHSE® do not need to be an SSH member.
Applicants are encouraged to be members however.
Q1.7: What is required of the narrative questions in the application?
A1.7: It is expected that you will write enough to demonstrate your abilities as it relates to
each question. These are not expected to be lengthy answers.
Q1.8: Do I submit my CV or resume as part of the application?

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 A1.8: No. The required information is submitted in the application.


2. CERTIFICATION INFORMATION/STANDARDS

Q2.1: What will I receive if I am certified?
A2.1: You will receive a certificate stating the same. Further, you will have permission to
use the credentials during the period that you are certified.
Q2.2: What credentials can I use if I am certified?
A2.2: You will be able to use the Certified Healthcare Simulation Educator® (CHSE®)
credential.
Q2.3: How are the academic and testing pieces addressed in light of the diversity of
simulation educators (types of simulation, backgrounds, etc)?
A2.3: The Standards have been created, reviewed, and agreed upon by consensus of a
broad cross section of the Simulation community. This includes not only those from
academic settings, but also individuals from non-academic settings. Further, it
included individuals from multiple disciplines and many countries. The Standards
were built with a focus on elements that are common to simulation education in
healthcare, regardless of setting, discipline, or country.
Q2.4: Will you be recognizing certification in other fields/cross-reference others to this
certification?
A2.4: At this time, there are no reciprocity agreements in place. Any reciprocal
certifications would have to be carefully reviewed since the CHSE® certification is
very specific to simulation education in healthcare. As such, any reciprocity would
have to be found to be significantly similar.
Q2.5: How long will I be certified?
A2.5: The certification is good for three years from the date the certification is granted
(typically the date of the exam being completed successfully).
Q2.6: Is there more than one level of certification?
A2.7: There are two levels of certification for the educator, CHSE® and CHSE®-A
(Advanced). To be eligible for the CHSE®-A credential, candidates must hold the
CHSE® credential and submit a portfolio for review.
Q2.7: Will international requirements be any different?
A2.7: The Standards have been designed with the intent to be applicable globally.
Q2.8: Basic competencies and standards—what are the standards of practice for
simulation-based educators?
A2.8: The CHSE® Examination Blueprint is compiled from a collection of the standards of
practice and other items as part of the practice analysis. For the CHSE® certification,
the candidate should focus on this examination blueprint (posted at
https://www.ssih.org/Credentialing/Certification/CHSE/Examination)

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 3. EVALUATING THE APPLICATION/APPLICATION ITEMS

Q3.1: What are the criteria used for evaluating my application?
A3.1: The applications and CSRP will be evaluated against the eligibility criteria and
evaluated to ensure accuracy and ethical performance.
Q3.2: What is a Confidential Structure Report of Performance (CSRP)?
A3.2: The CSRP is a formatted letter of reference. It is collected via an online form as
submitted by your references.
Q3.3: Do I get to see the submitted CSRP?
A3.3: The submitted information will not be sent to you. The only way you will see the
form is if the reference remits it directly to you.


4. PROCESSES

Q4.1: Is there going to be a course as part of obtaining the certification? (e.g. ACLS, ATLS
etc)
A4.1: Any courses that will be offered will be optional for the applicant. They will likely be
focused on preparing the applicant for the certification exam.
Q4.2: How do I complete my application?
A4.2: The application is a web-based form, and the link is located at
https://www.ssih.org/Credentialing/Certification/CHSE/Apply. Please select
“Candidate Processing System” to begin. Once started, the application can be saved
and completed at a later time.
Q4.3: What do I do if I decide to withdraw my application?
A4.3: Submit an email to [email protected] and request to have your
application withdrawn. There is a $50 (USD) processing fee (plus any fees to cover
the refund process).
Q4.4: How will you ensure that someone doesn’t just look good on paper (and thus would
receive certification inappropriately)?
A4.4: The CHSE® has been set up to verify the knowledge, skills, and abilities of the
applicant through triangulation of their application, CSRP, and the examination. It is
intended that this should keep someone inappropriate from being certified.
Q4.5: How long does the application review process take?
A4.5: Once the application has been submitted, it is requested that a minimum of three (3)
weeks be allowed for the review of the application and CSRP to be accomplished.
The applicant should be sure to have the individuals who are completing the CSRP
submit the form as soon as possible since the review cannot occur until three CSRP
have been received.
Q4.6: What happens if my application is not approved?
A4.6: You will receive notification by email stating that you have not met the certification
criteria. You will have the option to submit additional evidence for additional review.
Q4.7: Can my certification be revoked?

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 A4.7: It is possible that your certification can be revoked. While each circumstance would
be different, the primary reason for this to occur would be if the application were
found to be deliberately falsified or otherwise misrepresented the applicant in some
significant way. Notification of revocation would be through certified mail.
Q4.8: Are their different standards or processes for international applicants?
A4.8: No. All applicants are held to the same standards. All processes are also identical.


5. EXAMINATION

Q5.1: How will I be notified that I can take the examination?
A5.1: The applicant will receive an email from the testing vendor with the information that
is needed to sign up for the examination.
Q5.2: How do I sign up for the examination?
A5.2: The information that is sent to the candidate will contain the directions on how to
sign up for the examination.
Q5.3: How long do I have to take the examination?
A5.3: Once approved to take the examination, the applicant will have ninety (90) calendar
days in which to complete the examination.
Q5.4: Can I reschedule the examination?
A5.4: Yes. Rescheduling is done by contacting the testing vendor directly. There is a $25
(USD) rescheduling fee.
Q5.5: I passed the exam but I don’t see a score?
A5.5: Numeric scores for licensure and certification examinations are not provided for
examinees who pass in order that these scores are not used for purposes other than
the tests were intended for. For example, the numeric scores should not be used to
decide who is hired or promoted, or who is eligible for advanced training, because
the exams are not designed for these purposes.
Q5.6: What percentage of the test items do I need to answer correctly to pass the test?
A5.6: Because different forms are used, cut scores for the individual forms are not released.
However the different forms are equated to provide an equal chance to pass for
every candidate.


6. FISCAL ITEMS

Q6.1: When is my certification fee due?
A6.1: The certification fee is due at the time the application is submitted. The application
will not be processed until the application fee is received.
Q6.2: How much does the certification cost?
A6.2: The application fee for certification is $395 (USD) for SSH members and members of
supporting organizations. The fee for all others is $495 (USD). This covers any fees
required for the examination.
Q6.3: What is the fee if I did not pass the exam and want to retest?

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 A6.3: The reexamination fee is $175 (USD) for SSH members and members of supporting
organizations. It is $275 (USD) for all others.


7. ADMINISTRATIVE ITEMS

Q6.1: Who do I contact if I have any questions?
A6.1: If you have any questions, you should contact SSH via email at
[email protected]
Q6.2: How do I notify SSH of any change in my address, email, etc?
A6.2: These changes can be made by the individual in the system, the information is in this
handbook.
Q6.3: How do I notify SSH of any name change?
A 6.3: This can be changed in the system by the individual, or an email can be sent to
[email protected]. In addition, you will need to submit, via fax or
email, the legal documentation (wedding certificate, court document) that indicates
the name change. This is needed to verify the change.

8. RECERTIFICATION

Q7.1: How do I recertify?
A7.1: The CHSE® will have the option of either completing the same process as an initial
application (including the examination), or submitting evidence of continued
professional development (specifics still to be determined).
Q7.2: What does the recertification look like? Is it another submission, or would it be a
different subset?
A7.2: Recertification information can be found in the document located at
https://www.ssih.org/Credentialing/Certification/CHSE/Renewal

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 APPENDIX III: CHSE® Terminology

Descriptive Terminology for SSH Certification

The following list of terms is put together for the CHSE® applicant in order to help
understand the terminology that is used throughout the CHSE® process (e.g. application).
It is not intended to be an absolute list of definitions but rather a means of describing what
is intended. This list should not be construed as the final definition of any of the given
terms since many of these items have many definitions, and may be applied differently in
varying circumstances. Further, this is not an all-inclusive list of all terms related to
simulation. Refer to the Healthcare Simulation Dictionary (Lopreiato et al., 2016) for
common terminology used in healthcare simulation. Should the applicant have any
questions about terms that are not listed here, please send an email to
[email protected].

1. Accreditation – a process whereby a professional organization grants recognition to a
simulation program for demonstrated ability to meet pre-determined criteria for
established standards.

2. Applicant – this refers to any individual who is compiling or has already submitted
their application to become certified through the Certified Healthcare Simulation
Educator and for whom eligibility has not yet been determined. See also Candidate,
Certificant.

3. Best practice – an idea that asserts that there is a technique, method, process, activity,
incentive, or reward that is more effective at delivering a particular outcome than any
other technique, method, process, etc. The idea is that with proper processes, checks,
and testing, a desired outcome can be delivered with fewer problems and unforeseen
complications. Best practices can also be defined as the most efficient (least amount of
effort) and effective (best results) way of accomplishing a task, based on repeatable
procedures that have proven themselves over time for large numbers of people.

4. Biosketch – a brief summary of one’s professional/education accomplishments,
publications, and affiliations. A biosketch is an abbreviated curriculum vitae meant to
highlight important aspects of training, education, experience, and professional interest.


5. Candidate – this refers to any individual who has already submitted their application to
become certified through the Certified Healthcare Simulation Educator and has been
approved to take the examination and/or is awaiting the results of the examination.
See also Applicant, Certificant.

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 6. Certificant – this refers to any individual who is currently certified as a CHSE®. This
applies only when the individual is currently certified. See also Applicant, Candidate.

7. Certification – the process through which an organization grants recognition to an
individual who meets certain established criteria and eligibility requirements.

8. CHSE® – stands for Certified Healthcare Simulation Educator®.

9. CHSE-A® – stands for Certified Healthcare Simulation Educator-Advanced®.

10. CHSE® Program – a term used throughout the various documents and resources of the
CHSE® and CHSE®-A certifications. It is a general term used to encompass any and all
activities related to the application, verification, certification granting, administrative,
and other functions performed in the certification program.

11. CHSOS® - stands for Certified Healthcare Simulation Operations Specialist®.

12. Complaint – a complaint, as defined for the purposes of certification, is any written or
verbal complaint related (but not limited) to the application process, examination, or
any remediation during the application and examination process. It may be related to
conduct of individuals, program management, room design/comfort, and applicant-to-
applicant misconduct. Any applicant can make a complaint at any time of the
application and examination process. See the Handbook for procedure on how to
submit a complaint.

13. Complaint Resolution Process (for programs) – a formal process designed to
maintain open communication between applicants and the CHSE® program. The
expression of satisfaction or dissatisfaction is an important opportunity to improve
quality of a program. A complaint resolution process must include the procedure for
investigating complaints, managing complaints, providing feedback, and
implementation of measures for improvement.

14. Compliance – describes the goal that applicants seek to meet or maintain the standards
and policies set forth by the SSH Certification Committee.

15. Content Expert – a well-established individual with substantive expertise in the
related topic area and serves as a consultant.

16. Core Standards – the fundamental simulation education standards that have been
developed by the SSH Certification Committee as a cooperative effort with input from
other simulation societies and groups. The high level categories are a) Professional
Values and Capabilities; b) Healthcare and Simulation Knowledge/Principles; c)
Educational Principles Applied to Simulation; and d) Simulation Resources and
Environments. See also Examination Blueprint.

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17. Course or Course of Instruction – a designed activity involving the use of simulation
that has been developed using simulation methodology with identifiable goals,
objectives, and outcomes. See also Class and Educational Activity.

18. Curriculum Vitae (CV) – a written description of one’s work experience, education
background, professional/organizational affiliations, and professional
accomplishments. A CV is more comprehensive and detailed than a traditional resume.

19. Educator – a specialist in the theory and practice of simulation education who has the
responsibility for developing, managing, and/or implementing educational activities.
See also Instructor, Facilitator, and Faculty.

20. Eligible for Certification (Eligibility) – To be eligible for certification, the applicant
must meet a set of requirements related to experience, licensure, and work history in
education and/or simulation-based education. These requirements are detailed in the
eligibility criteria posted on the webpage.

21. Evidence-based – Educational materials or methods that have been proven through
rigorous evaluation and research. These may be in clinical or educational topics, and
are, where appropriate, integrated into certification.

22. Examination Blueprint – The specific items that were used to create the examination
for the CHSE® program. The blueprint was put together using a number of simulation
SMEs from many countries. The process included their input, distribution of a survey,
and use of psychometrics to validate the content. The high -evel content of the
blueprint is a) Professional Values and Capabilities; b) Healthcare and Simulation
Knowledge/Principles; c) Educational Principles Applied to Simulation; and d)
Simulation Resources and Environments. See also Core Standards.

23. Instructor – an individual who is tasked with conducting educational activities. This
can include design and implementation of educational activities, interacting with
learners, teaching knowledge, skills, abilities, and attitudes, and also other activities
related to the educational activity such as setup and tear down. See also Educator and
Faculty.

24. KSA – abbreviation for Knowledge, Skills, and Abilities (or Attitudes). This is often used
to refer to the list of items in the examination blueprint.

25. Metrics – a standard of measurement used as part of an evaluation tool.

26. Operations Specialist – an individual who provides technological expertise and
instructional support for a simulation program. This includes, but is not limited to, daily
operations of the simulation lab, maintenance of equipment, management of lab

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 supplies, management of simulators, program responsibility of simulators, and
collaboration with faculty and staff.

27. Simulation Center – entity with dedicated infrastructure and personnel where
simulation courses are conducted. A center may support several Simulation Programs.

28. Simulation Expertise – an individual who is regarded in the community as an expert in
simulation through years of experience or research expertise and often acts as a
consultant or mentor for other individuals in the community.

29. SME – stands for Subject Matter Expert. This is an individual who is considered to have
a high level of knowledge in the particular field being discussed, as well as knowledge of
associated fields as appropriate.

30. SSH – stands for the Society for Simulation in Healthcare. May also see SSiH (e.g. on the
website address).

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