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Guidelines Role Play

You are a waiter at a restaurant. Your responsibilities include taking customers' orders, ensuring they have their food and drinks, and having a strong knowledge of the menu. It is important to be polite, observant, quick-thinking, and familiar with what the restaurant offers. The steps outline greeting customers, taking their order, delivering their food and drinks, checking on them, and processing their payment at the end of the meal. Common phrases are provided for interacting with customers as their waiter.

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ana maria
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301 views

Guidelines Role Play

You are a waiter at a restaurant. Your responsibilities include taking customers' orders, ensuring they have their food and drinks, and having a strong knowledge of the menu. It is important to be polite, observant, quick-thinking, and familiar with what the restaurant offers. The steps outline greeting customers, taking their order, delivering their food and drinks, checking on them, and processing their payment at the end of the meal. Common phrases are provided for interacting with customers as their waiter.

Uploaded by

ana maria
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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WAITER

You are a waiter at the ... restaurant. You are in charge of


taking orders and be attentive to the food and drink needs
of customers. Remember that being cordial, observant,
quick thinker and having a profound knowledge of the
menu are some of the characteristics of a good waiter.

STEPS
1. Greet the customers and give them the menu.
2. Come back in 1 minute and take the order. Offer them the
specialty of the day and the suggested milkshake of the month.
3. Come back in 30 seconds and bring the drinks.
4. Pick up the order from the kitchen and bring it to the
customers' table. Ask them if they want something else.
5. After 30 seconds you come back and take away the dishes
from the table and you take the order for the desserts.
6. Pick up the desserts from the kitchen and take them to the
curstomers' table.
7. Get the check prepared.
8. In 20 minutes you come back and take away the dishes from
the table. You give the check to the customers and ask them
how they prefer to pay.
9. Take the money and suggest them to come back soon.

ENGLISH EXPRESSIONS THAT WAITERS USE


-Welcome to ... My name is ....
-Let me tell you about our specials today.
-Can I get you something to drink?
-Do you need a little time to decide?
-What can I get for you miss/sir?
-I'll be right back with your drinks.
-Are you ready to order?
-Can I get you anything else?
-Would you like me to take that?
-Can I interest you in our dessert menu?
-I'll bring the check right out.
-Have a good day, we hope you come back soon.
COSTUMER
Make your performance as a costumer of the ... restaurant by
choosing one of the following types of costumers:

COSTUMERS 1 (MOTHER OR FATHER AND SON


OR DAUGHTER) 

The father or mother prefers a meal with low calories and


always asks for the healthiest option. The son or daughter can
not eat sugar, therefore all the meals must have alternative
sweeteners. Both customers compare the restaurant to the
restaurant's competitors and how much better they are The
conversations are somewhere along the lines of, "You guys
don't have Coke, the other restaurant has this and that. They
serve unlimited bread and even cut it in half for us" They want to
change the menu and suggest adding this and that.

COSTUMERS 2 (TWO FRIENDS) 

One of the friends loves junk food, orders several dishes and
always asks for food with french fries and soda. The other
friend loves desserts; therefore, the waiter should offer him/her
a wide variety of these. These two characters love everything
and have been coming to the restaurant for a while. They are
the biggest supporters. They know the waiter by his name, the
waiter knows where they prefer to sit and who they come with.

ENGLISH EXPRESSIONS THAT CUSTOMERS USE


-A table for two, please. -That's all, thank you.
-Can I have the menu, please? -Can I have the check) please?
-We're not ready yet. -I'd like to have an hamburguer.
-I'll have the same. -What can you recommend?
-That's all thank you. -Please bring us another pie.
FAST FOOD RESTAURANT
TEACHER'S NOTES
TIME AND LEVEL
30 minutes - pre-intermediate to intermediate.

TARGET LANGUAGE
Grammar: Use of the modal verbs can and
Functions: placing an order - making comparisons - expressing
preferences.
Vocabulary: cheeseburguer - milkshake - fries - soda - apple
pie etc...

PREPARATION
Print several photocopies of the menu and of the role play
cards (for the waiter and for the customer) taking into account
that students will be working in pairs.

GUIDING QUESTIONS
-Do you like fast food?
How often do you go to fast food restaurants?
-What is your favorite type of fast food?
-Do you know the disadvantages of eating fast food?
-If you don´t eat fast food, what do you eat when you are out?

ROLE PLAY INSTRUCTIONS


Ask students to gather in pairs. and give them a copy of the
menu and a copy of the role play cards (for the waiter and for
the customer). Give students 3-4 minutes to read the role play
cards and the manu and check is there is any difficulty in
understanding vocabulary. Ask students to choose one type of
costumers and once they are ready they should start
performing the role play. When they finish, students should
swap roles and start again.

FOLLOW-UP QUESTIONS
-Do you think fast food is healthy? why?
-What are some healthier alternatives to fast food?
-Do you think that eating fast food should be interdicted?why?

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