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Release Notes: Production Operations Software Platform 2017.2

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161 views

Release Notes: Production Operations Software Platform 2017.2

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boualem.ini
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© © All Rights Reserved
Available Formats
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PRODUCTION OPERATIONS SOFTWARE PLATFORM 2017.

2
RELEASE NOTES
Avocet Production Management Platform 2017.2

Copyright notice
Copyright © 2018 Schlumberger. All rights reserved.
This work contains the confidential and proprietary trade secrets of Schlumberger and
may not be copied or stored in an information retrieval system, transferred, used,
distributed, translated, or retransmitted in any form or by any means, electronic or
mechanical, in whole or in part, without the express written permission of the copyright
owner.

Trademarks & Service Marks


Schlumberger, the Schlumberger logotype, and other words or symbols used to identify
the products and services described herein are either trademarks, trade names or service
marks of Schlumberger and its licensors, or are the property of their respective owners.
These marks may not be copied, imitated or used, in whole or in part, without the express
prior written permission of Schlumberger. In addition, covers, page headers, custom

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graphics, icons, and other design elements may be service marks, trademarks, and/or
trade dress of Schlumberger, and may not be copied, imitated, or used, in whole or in part,
without the express prior written permission of Schlumberger. Other company, product,
and service names are the properties of their respective owners.
Avocet® is a mark of Schlumberger.
An asterisk (*) is used throughout this document to designate other marks of
Schlumberger.

Security Notice
The software described herein is configured to operate with at least the minimum
specifications set out by Schlumberger. You are advised that such minimum specifications
are merely recommendations and not intended to be limiting to configurations that may be
used to operate the software. Similarly, you are advised that the software should be
operated in a secure environment whether such software is operated across a network, on
a single system and/or on a plurality of systems. It is up to you to configure and maintain
your networks and/or system(s) in a secure manner. If you have further questions as to
recommendations regarding recommended specifications or security, please feel free to
contact your local Schlumberger representative.

Release Notes Page 1 of 17


Avocet Production Management Platform 2017.2

Contents
Contact us ............................................................................................................................................................ 3
Overview .............................................................................................................................................................. 4
System requirements....................................................................................................................................... 4
What’s new in Avocet 2017.2 ............................................................................................................................. 5
Resolved Issues ................................................................................................................................................... 6
Known Issues..................................................................................................................................................... 10
Documentation .................................................................................................................................................. 15
Monthly Gas Meter ....................................................................................................................................... 15
New application id initialization ............................................................................................................... 15
Upgrading an existing application id......................................................................................................... 15
Transaction Source type color display........................................................................................................... 16
New application id initialization ............................................................................................................... 16
Upgrading an existing application id......................................................................................................... 16

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Link to Avocet Help............................................................................................................................................ 17

Release Notes Page 2 of 17


Avocet Production Management Platform 2017.2

Contact us
Technical support
The Schlumberger Integrated Solutions (SIS) Support Portal (http://support.software.slb.com) provides a single online
location for all your support needs. Within the Support Portal you can quickly search a vast knowledge base for the
answers you need, participate with your peers in discussion forums, and receive the latest news about SIS products
and services. All support requests are entered into the SIS Customer Care Center incident tracking system, where they
are resolved by local support staff.
For times when you need to speak with a support specialist, contact numbers are provided for your local support
center on the following web location: http://www.slb.com/contact_us/technology/sis/sis_support.aspx.
You can also submit support requests via e-mail at [email protected].

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Release Notes Page 3 of 17


Avocet Production Management Platform 2017.2

Overview
This document describes new features and product enhancements, as well as resolved and known issues, in Avocet
2017.2

System requirements
Avocet 2017.2 is compatible with the following SIS Unified Computing Environment (SUCE) specifications:

Operating Systems

Windows client (64-bit) Windows 10 (64-bit).

Windows Server Windows Server 2016 (64-bit).

Database

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Oracle Oracle 12.1.0.2 Enterprise edition.

MS SQL Server SQL Server 2016 Standard edition .

Licensing

Vendor Daemon slbsls. slbsls supports both the slbfd and Imgrd license managers.

Client Schlumberger Licensing 2017.1, with FlexNet 11.14 or later.

Other

Browser Internet Explorer 11, Google Chrome v41 or later.

MS Office MS Office 2013, MS Office 2016

C++ Runtime Visual Studio 2015 v110

.NET Common Language .NET CLR 4.6.1 and .NET 4.6.1 with System CLR Types for SQL Server
Runtime (.NET CLR) 2012 (64-bit)

Release Notes Page 4 of 17


Avocet Production Management Platform 2017.2

What’s new in Avocet 2017.2


The following table provides a high-level summary of the new and updated features:
Feature Description

Support for This release of the Avocet Mobile app enables capturing data for gas meters with
capturing monthly monthly frequency. A new screen has been added in the
gas meters UIConfig_MobileDataEntry_OG_STD.xml file.

Ability to show Data in Avocet can be captured from various sources like Data Loader, SCADA,
source type on data User and Carry forward. Each source type can be associated with a color in the
capture screens desktop application. This associated source type such as color and text is
displayed in the mobile app at each record for easy identification.

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For details on the above mentioned new features, refer to the documentation section in this release notes.
Note: With the introduction of monthly gas meter screen functionality, all screens now have an ability to be associated
with only specific items based on the item property values.
This feature can be enabled by using the ItemFilterDef tag in the screen definition. If this feature is enabled for
large number of screens, a slight increase in the time (while stop level validations are being calculated) is observed,
while switching stops in the Avocet Mobile app running on an iPhone 7 device.

Release Notes Page 5 of 17


Avocet Production Management Platform 2017.2

Resolved Issues
The following issues were recorded in Avocet versions 2014.1.3 and earlier and have been resolved in Avocet 2017.2.
This list is a representative summary of issues.
In addition, all bugs that have been fixed in the previous 2014.1.n patches are included in this release.
ID Description
60350 Cultures: when changing culture both navigator and history lose their property called width.

70386 Item editor taking much longer than previous version when you are displaying items with lot of date
breaks.

72550 Allocation: storage facility plugin causes incorrect estimates to be set if network has versions.

72577 SCADA Load: read only up to 10000 records and missing some data from given range.

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72686 The given key was not present in the dictionary when running allocation.

73324 Injection time not being saved on well zones for coming led injection wells.

73975 Restore original functionality of BalUtils.AddQuantity(....) method.

75946 Bug in well test screen- The update in gas volume does not change TOT_GAS_VOL_RT.

76956 ACT_DAY.EST_GAS_VOL has an incorrect value when gas lift well is using parameter
USE_METER_GL = TRUE.

77380 Stop data entry screen: user can not open the screen anymore due to an object reference not set an
error.

77443 Allocation: WGR CGR Allocation does not use the correct unit hence, allocation returns incorrect
values.

78074 Gas lift well estimate volume bug.

79037 Allocation error - split meter and info links.

79520 SCADA Load – unable to load data from SCADA when data is null.

79771 TankSplit does not recognize network parameter NegativeProdLimit.

84800 Monthly allocation issue – injection time is not calculated correctly on WAG wells.

85261 Replication: SQLServer SP save failed for REP_ITEM : could not find stored procedure
'SP_REP_ITEM_INS'.

Release Notes Page 6 of 17


Avocet Production Management Platform 2017.2

ID Description
85394 Allocation save failed: index out of bounds when saving results.

85423 Loading only filtered rows in Load data from Avocet screen to create new well curve does not work.

85671 Allocation: split node allocation fails when there is no source volume.

86000 Replication: too much data is going back and forth between publisher and subscriber when multiple field
databases share the same routes.

86576 The SCADA load fails with the error - object cannot be cast from DBNull to other types.

86829 SCADA loader ignores invalid Tags.

88105 Allocation: negative inventory records found in ITEM_INV_DAY.

88322 Bug in well test screen with calculation.

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88594 Crash in sync process when exporting deletes from subscriber.

90924 HF: problems with SCADA loading (cache the tags for the server).

90945 Replication: replicating security settings deletes security settings in subscriber.

91286 Switch flow is not calculating estimated flow for last period when production day is different than 00:00.

91480 Disconnect Single Well Battery Processes is missing in 2017.1

91619 Screen: Avocet crashed when clicking to view all properties of item with 500+ date breaks.

91627 Diagram Editor: auto changes are still visible on screen after save or delete version.

92139 New button in Item Select window does not work when launched from a node configured with a
custom navigator.

92408 Screen: Avocet crashes/ freeze when working on wellbore schematic.

92466 HF: Avocet limit data reading from PI 10K records.

93446 An item with the same key has already been added when having summary row in a grid report.

94248 Avocet chart- application crash when hover on legend.

94523 Report: Y axis is not displayed when user changes Y scale to Logarithmic.

95081 Load SCADA process does not handle null tag values.

96269 Load SCADA process does not calculate data for multiple item with multiple properties.

Release Notes Page 7 of 17


Avocet Production Management Platform 2017.2

ID Description
96273 Logarithmic chart scale not visible.

96670 (iOS) Application does not allow login while taking performance numbers and shows different
error messages during login.

96997 Network Diagram Right Pane missing bottom scroll bar.

97212 Unable to use escape key to turn off node add in network diagram.

97213 Behavior of only displaying mandatory/used properties on item editor should not be the default.

97520 HF: Avocet updates the data of the previous day SCADA LOAD.

97682 Avocet Sync - No well data streaming in LiftIQ for Well.

97738 Base Wedge Reports: x axis is not displayed when there is only single data point.

98247 Many Loggers created with few Items used. MaxItems was set as fault 65000.

98493 Diagram Editor - Adding a new completion in the last diagram version changes completion
allocation properties and doesn't show all connections.

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98712 Ability to add ToolTipText to GridReport.

99098 Logarithmic Chart X and Y axis padding issue.

99302 Allocation: monthly allocation fails.

99440 Monthly allocation: future zones cause insufficient deposit errors on wells.

99711 Diagram Crashes when a custom ItemConfig is added into DiagramConfigWPF.

99768 Task Status: wrong 'End_Datetime' is saved after running monthly allocation.

100101 Liquid ticket screen throws an error.

100589 Delete transaction from 2013 subscriber is not syncing to publisher 2013.

101692 Energy is not being calculated properly on equipment’s.

103560 Bug in TrySetValue function of DataExtensionMethods class.

103894 Injection allocation is not saving records in ITEM_ACT transactions.

103953 Dropdown values does not retain on screen load (on Trunk builds).

104517 ClickOnce 32 bit installer not working for Avocet 2017.1 release build

Release Notes Page 8 of 17


Avocet Production Management Platform 2017.2

ID Description
105317 Missing scroll bar on grid report item select section.

105525 Ability to configure allocations to use the EST_MTH_BY_DATA flag by major products (oil, gas
and water).

106377 (iOS): User is not able to login with multiple app ids on different devices simultaneously

106798 Allocation not reading properly date breaks on well zone links.

106799 Allocation saving gas sales volumes into incorrect set of wells.

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Release Notes Page 9 of 17


Avocet Production Management Platform 2017.2

Known Issues
The following issues affect Avocet 2017.2 and will be resolved in the future release.

ID Description

Well Schematic View: Method not found exception.

90500 While importing WITSML, that contain components which are not present as part of the
standard Avocet component list, one may face the above mentioned error. Removing such
components from the WITSML file manually before importing resolves the issue.
(iOS) Application crashes with invalid screen configuration
If you are using the Mobile app version 1.4 or earlier and if the web service is upgraded then,

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108285 new screen configuration definitions are pushed to the app and the mobile app crashes.
WORKAROUND: Upgrade to the latest mobile app from the app store before collecting data.

(iOS) Save button is disabled when previous date transaction is edited.

96042 This occurs while entering data for one item for multiple days. If user taps on the Save button for
one day, and then entire records captured for the items are saved, and the Save button is
disabled. This behavior is similar to desktop.

(iOS) When application is denied using mobile data, it still shows mode as online
when Wi-Fi is turned off.
This scenario occurs when the mobile data is turned off in iOS through the settings under Mobile
96228 Data >Avocet Mobile >Turn Off the toggle button.

WORKAROUND: Use the Work Offline toggle button available in the app on the login screen
and in the settings menu inside the app to work offline.

(iOS) When application is denied using mobile data (offline mode), the saved record
falls back to the original after refresh (not sync).
This scenario occurs when the mobile data is turned off in iOS through the settings under Mobile
Data>Avocet Mobile>Turn Off the Toggle button. Currently, refresh is not supported in the offline
96229 mode but since the app is put in offline mode using the mobile data option, the offline mode is
not detected.

WORKAROUND: Use the Work Offline toggle button available in the app on the login screen
and in the settings menu inside the app to work offline.

Release Notes Page 10 of 17


Avocet Production Management Platform 2017.2

(iOS) When application is denied using mobile data, it does not launch in offline mode
if WIFI is off.
This scenario occurs when the mobile data is turned off in iOS through the settings under Mobile
96231
Data >Avocet Mobile >Turn Off the Toggle button.
WORKAROUND: Use the Work Offline toggle button available in the app on the login screen and in the
settings menu inside the app to work offline.

(iOS) In offline liquid ticket with the same ticket number for the same date gets saved and
intermittently syncs as well.
96533
When the App is in offline mode and the ticket number of an existing ticket is updated to a ticket number
which is already used for that date for that tank, the above behavior is observed.

Error dialog on exit from the Field Setup Tools.


When you exit the Field Setup Tools utility, an error dialog displays.
56419
WORKAROUND: Launch FieldSetupTools.exe as an administrator, or select This Program installed
correctly in the error dialog to stop the message from reappearing.

Unable to add comments to allocation network diagrams

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60772 You are unable to add comments to allocation network diagrams in the Diagram Editor if, in the security
editor, you disable the delete function for the types DIAG_NODE and DIAG_NOTE.

Automatic report loaded in Ad Hoc Reports Viewer screen


60794 When you access the Ad Hoc Reports Viewer screen (Reports > Ad Hoc Reports folder), the viewer
automatically loads a report for the item in the Navigator list where the input focus resides.

Incorrect report display in the Grid Report Designer


In the Grid Report Designer, when you create a new grid report where you run an SQL query that calls the
61450 PROPERTY_STRING, along with other elements such as ITEM_TYPE, START_DATETIME,
END_DATETIME, and PROPERTY_TYPE, the values for the PROPERTY_STRING and the PROPERTY_TYPE
columns in the report does not display correctly.

Erroneous prompt during the Avocet launch


When doing a command-line launch of Avocet in context and if the license server file path is not specified
in the <license> </license> tag of the AppConfig.xml file, then you receive a prompt asking you to enter
62283 the license file path. It erroneously says that you can enter the license file path in the Login dialog.

WORKAROUND: Enter the license server file path in the <license> </license> tag of the AppConfig.xml
file, and relaunch Avocet in context.

Incorrectly updated Duration field

62433 On the Well Test screen (Field Data > Well Reading > Well Test), the Duration field is incorrectly
updated when the Actions > Recalculate Screen and Actions > Recalculate History options are
invoked.

Release Notes Page 11 of 17


Avocet Production Management Platform 2017.2

When you upgrade from earlier Avocet versions to 2016.1, the new Ad Hoc Reports node is not created in
the Navigation Tree. Instead, the now deprecated Ad Hoc Reports Viewer node still displays in the
62450 Navigation Tree.
This issue does not occur when you install on a fresh database.

Read-only user can execute processes.


62474 The read-only user can execute processes, such as calculations and allocations, from any process screen in
Avocet.

Inaccurate data in the Connection Manager screen


In the Connection Manager screen, the Tools > Preview Data feature does not display data accurately
within the specified date range.

WORKAROUND: In the Connection Manager screen, specify the following SQL query in the Data query
62540 text pane:
SELECT [ID],[MyDateISO],[Value]
FROM [Datazf1$]

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WHERE MyDateISO BETWEEN FORMAT(?,'YYYY-MM-DDThh:mm:ss'+'-8:00')
AND FORMAT(?,'YYYY-MM-DDThh:mm:ss'+'-8:00')

Correct recalculations not performed in Tank Ticket screen.


In the Tank Ticket screen, accessed from the Field Data > Inventories and Transfers > Liquid Ticket node,
62685 the Actions > Recalculate Screen and Actions > Recalculate History features do not always perform the
correct recalculations when the incremental unit or incremental volume property is updated in the
corresponding tank Item edit screen under the Wells and Facilities node.

Child nodes of the diagram not copied to Excel.

63728 In the Diagram Editor (Calculation and Allocation > Diagram), when you choose Edit > Versions > Version
Changes and click Export to Excel in Collapse All mode, the child nodes of the diagram are not copied to
Excel.

BatchHost process exception error.

63876 When you run BatchHost.exe from the command line without setting your license server or license file
definition in the <license> </license> tag of the AppConfig.xml file, the BatchHost process exits with an
exception error.

Process Monitor pane doesn’t display


The Process Monitor pane that monitors the application server process does not automatically display
63982 when you open and switch the focus to other screens besides the one from which it is launched.

WORKAROUND: On the open screen, click the Process Monitor button to display the Process Monitor
pane.

Release Notes Page 12 of 17


Avocet Production Management Platform 2017.2

Application not found error in Avocet and OFM implementation.


In an Avocet and OFM implementation, if you update from an OFM 2010.1 installation to a later OFM
installation and try to create and launch an OFM project with the Open OFM project after creation check
65363 box selected, you receive the application not found error. The Launch OFM button on the daily forecast
screen works without error.
WORKAROUND: In the Windows Registry Editor, update the OFM registry entry HKEY_CLASSES_ROOT
> ofm_auto_file > shell > open > command manually to point to the latest OFM installation path.

Complicated drag-and-drop feature.


The Favorites Manager UI complicates the use of the drag-and-drop feature. When moving screens
65953
(dragging them) between folders, you have to be careful where you drop them or else they appears outside
of the folder.

Saved data is not visible on the Data tab.


When defining a well curve fitting on the Well Curve screen (Wells and Facilities > Well Curve), if you
69077 click the Add Data Point option on the Data tab and enter your data points manually, the saved data is
not visible on the Data tab.
WORKAROUND: At present there is no workaround. This will be fixed as part of later releases/patches

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System crash from mismatching grid report definition and the corresponding SQL query.
A system crash can result from mismatching names between a grid report definition and the corresponding
SQL query. To explain, say a mismatch occurs between a column name entry (for example, GasEst987) for a
specific grid report ID in the GridReports_ProductionBase.xml file and the entry in the SQL query (GasEst,
70327
let’s say) when the Show Summary Row option is selected in the Grid Style Options pane of the Grid Report
Designer screen. After the report is launched, the summary row values do not display. If the Diagram Editor
is launched in context from the grid report and you expand the network depiction, then a system crash can
result.
Database upgrade fail.
The database upgrade from Avocet 2012.1 or Avocet 2012.1 SP 1 fails unless you manually execute
75446 specified upgrade scripts.
WORKAROUND: The workaround is described in the topic “Database upgrade from Avocet 2012.1 or
Avocet 2012.1 SP 1” in the Installation Reference section of the Help documentation.
Run Report preview mode does not display pinned properties.
The Ad Hoc Report > Run Report preview mode does not display properties that you have “pinned”
(chosen to display) under the Options > Edit selection of the 5.Setup Grid tab in the Ad Hoc Report
75869
Designer screen (Reports > Ad Hoc Report Designer node).
However, the pinned properties do display when you launch the report (Ad Hoc Report > Launch Report) in
the Ad Hoc Report Viewer screen.
Strong password requirement not enforced.
The strong password requirement is not enforced when you define a user and her credentials in the System
User Item Info dialog that is accessed through the User to Role Mapping link of the System Role Item
Edit screen.
When defining a user in the System User Item Info dialog, be mindful of the strong password
75872 requirements:
 Minimum of 10 characters and a maximum of 127 characters, without spaces between them.
 A combination of a lowercase letter, upper case letter, numeral, and any of the following special
characters: !"#%&'()*+,-./<=>?@[]^_`{|}~
(See also Configuration > Security > Add users to roles > Enforce strong passwords for user
accounts in the Avocet Help.)

Release Notes Page 13 of 17


Avocet Production Management Platform 2017.2

Data Loader Editor screen crashes.


The Data Loader Editor screen (Data Tools > Data Loader Editor in the Avocet Configuration Tools utility)
crashes, causing the Avocet Configuration Tools utility to exit, when you select excel as the source type in
76501
the Data Source tab. Specify the file path to the excel file in the Test Excel File field on the Excel
Selection tab and click Test Query Now.
WORKAROUND: At present there is no workaround. This will be fixed as part of later releases/patches.

Installer Script error.


The Installer gives a script error while running.
84525
WORKAROUND: Install the latest version of Java Runtime Environment (JRE) as some functions are not
supported by the default of the same in Internet Explorer.

Adhoc Test screen shows incorrect values.


The Adhoc Test screen shows incorrect values and the report shows a $ symbol prefix with the volumes.
86510
WORKAROUND: Relaunch the report.

Distorted Pressure Survey screen.


87732 The chart associated to the Pressure Survey screen gets distorted when the data is saved. The Line is not

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joined in increasing values of x-axis values. As a result, the screen appears distorted.

Avocet 2014.1.3 generate view error.


Avocet 2014.1.3 gives generate view error when upgrading to 2017 version. This happens because of the
way the upgrade scripts workflow is designed. Some of the scripts which should run, do not appear in the
list of scripts to run. As a result, the database objects are not created.
WORKAROUND:
88511 1. Launch the databaseconfig tools.
2. Click the Upgrade Manager node.
3. Select the desired appid and then click the Show applied updates option.
4. Select Missing DB Objects Script 2016-12-12 and then click Upgrade.
This creates the missing database objects.

Release Notes Page 14 of 17


Avocet Production Management Platform 2017.2

Documentation
You can find the most recent Help files in the <installation_folder>\AvocetVM\help subfolder. You can also search the
<installation_folder>\AvocetVM\Documentation subfolder for PDF versions of installation guides and the Avocet web
services API guide.

In the Avocet interface, click Help to find documentation.

Monthly Gas Meter


Prior to the version 1.5, the Avocet Mobile Data Capture application supported data capture only for transactions with
daily and event change intervals. However, in this release version, we have enabled support for capturing data for
Monthly Gas meters.

New application id initialization


The monthly gas meter screen configuration and layout is included in the UIConfig_MobileDataEntry_OG_STD.xml file
and hence no changes are required to configure the monthly gas meter screen. If a stop has a monthly gas meter (Data

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collection period set to MONTH) the mobile application automatically associate the monthly screen it.

Upgrading an existing application id


If you have created a custom UIConfig_MobileDataEntry_<appid>.xml file as per your project then you need to copy the
monthly gas meter screen definition from the UIConfig_MobileDataEntry_OG_STD.xml file to your
UIConfig_MobileDataEntry_<appid>.xml file. This feature also requires upgrading the Avocet binaries and the web
service
Note: To associate the monthly gas meter screen only with monthly gas meters and daily gas meter screen with daily
gas meters, you need to add the daily and monthly <ItemFilterDef> section manually if not present by default. The filters
are representative and can be extended based your monthly and gas meter property definition.
Daily Gas Meter screen item filter definition
<ItemFilterDef>
<ArrayOfFilterEntry>
<FilterEntry>
<LogicalOperator>And</LogicalOperator>
<ItemType>GAS_METER</ItemType>
<Column>PERIOD</Column>
<Operator>Equal</Operator>
<string>DAY</string>
<defString>EVENT</defString>
</FilterEntry>
</ArrayOfFilterEntry>
</ItemFilterDef>
Monthly Gas Meter screen item filter definition
<ItemFilterDef>
<ArrayOfFilterEntry>
<FilterEntry>
<LogicalOperator>And</LogicalOperator>
<ItemType>GAS_METER</ItemType>
<Column>PERIOD</Column>

Release Notes Page 15 of 17


Avocet Production Management Platform 2017.2

<Operator>Equal</Operator>
<string>MONTH</string>
<defString>EVENT</defString>
</FilterEntry>
</ArrayOfFilterEntry>
</ItemFilterDef>

Transaction Source type color display


A new feature to display the color and text associated with the transaction source type is enabled by default
and is displayed on screen sections with a colored dot and the associated source type text. This feature can
be enabled or disabled by the changing the value of the <enableSourceTypeColorDisplay> tag. The tag has
two valid Boolean values true and false. The complete tag to enable/disable this feature is as follows:
<mobileFeatures>
<enableSourceTypeColorDisplay>true</enableSourceTypeColorDisplay>
</mobileFeatures>

New application id initialization


When you initialize a new application id, the above-mentioned tag is copied in your appConfig_<appid>.xml file and is
set to true. To disable showing the source type and text set the value of this tag to false.

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Upgrading an existing application id
When upgrading an existing, you need to upgrade your Avocet binaries and the webservice. Since the source type color
and text feature is enabled by default (even in the absence of this tag). You need to copy this tag manually to your
appConfig_<appid>.xml and set the value to false to disable the feature.

Release Notes Page 16 of 17


Avocet Production Management Platform 2017.2

Link to Avocet Help


On an existing database implementation, the AvocetHelp file may not display when you click the Help launch on a
screen. In your implementation, the AvocetPDMSHelp.chm file is located in the
implementationFolder\AvocetVM\help subfolder. If you are updating an existing implementation database and
the help does not launch from the Help icon, then do the following:
1. Verify that you have the latest implementationFolder\AvocetVM\config\contextHelp.xml file. Its contents
should display as follows:
<ContextHelp>
<Link Culture="en-GB" Id="Root" Type="ROOT" Url="help\AvocetPDMSHelp.chm" />
<Link Culture="en-US" Id="Root" Type="ROOT" Url="help\AvocetPDMSHelp.chm" />
<Link Culture="es-CO" Id="Root" Type="ROOT" Url="help\AvocetPDMSHelp.chm" />
<Link Culture="es-EC" Id="Root" Type="ROOT" Url="help\AvocetPDMSHelp.chm" />
<Link Culture="es-VE" Id="Root" Type="ROOT" Url="help\AvocetPDMSHelp.chm" />
<Link Culture="ru-RU" Id="Root" Type="ROOT" Url="help\AvocetPDMSHelp.chm" />
</ContextHelp>

2. Add a <contextHelp> tag to your AppConfig_Implementation.xml file in the application ID stanza that specifies

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the database to which you are connecting. You can place it at the same level as the <layers> tag, as shown in this
excerpt:
<layers>
<layer>AVM</layer>
. . . . . . . . . . .
<layer>AvocetSampler</layer>
</layers>
<dbInfo>
<base>DbInfo.xml</base>
<extension>DbInfo_OG_STD.xml</extension>
</dbInfo>
<contextHelp>contextHelp.xml</contextHelp>

3. Reinitialize your database using the Avocet configuration tool utility’s Database Tools > Database Initializer
feature. Be sure to select the Load Context Help option.

Release Notes Page 17 of 17

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