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Servicecamp First Steps Add Staff en

The document provides instructions for adding staff members and defining their access authorizations in the ServiceCamp platform. It outlines 3 steps: 1) Open the staff agent settings page under administration, 2) Click "Add Staff Agent" to add a new agent, and 3) Define the agent's email, access authorizations, and personal data so they can edit tickets assigned to their inbox.

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Christopher Scannell
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45 views

Servicecamp First Steps Add Staff en

The document provides instructions for adding staff members and defining their access authorizations in the ServiceCamp platform. It outlines 3 steps: 1) Open the staff agent settings page under administration, 2) Click "Add Staff Agent" to add a new agent, and 3) Define the agent's email, access authorizations, and personal data so they can edit tickets assigned to their inbox.

Uploaded by

Christopher Scannell
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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First steps

Add staff

Set the credentials for the staff of your company and define their access authorizations in
servicecamp.

To do so, open www.servicecamp.com and sign in.

Open the settings under "Administration > Staff Agents".


1

Click on "Add Staff Agent" to add a new staff agent.


2

Define details like email address, access authorizations and personal


3 data.

The created staff agent appears in the list of staff and is able to edit
✓ tickets for the assigned inboxes.

www.servicecamp.com by TeamViewer

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