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SecurityGuide - 2 0 1 - Mar13 PDF

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99 views

SecurityGuide - 2 0 1 - Mar13 PDF

Uploaded by

ruchika kumari
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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®

ADP Workforce Now


Security Guide

Version 2.0-1
ADP Trademarks
The ADP logo, ADP, and ADP Workforce Now are registered trademarks of ADP, Inc.

Third-Party Trademarks
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation in the United States and other countries.
Adobe, the Adobe logo, Acrobat, the Acrobat logo, and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other
countries.

Copyright © 2010-2013 ADP, Inc. All rights reserved.

U.S. Government Restricted Rights. The Software and written materials accompanying the Software are “commercial computer software” or “commercial
computer software documentation.” Absent a written agreement to the contrary, the Government’s rights with respect to such Software or materials are limited
by the terms of the applicable product/service license agreement, pursuant to FAR' 12.212(a) and/or DFARS' 227.7202-1(a), as applicable.

The information contained herein constitutes proprietary and confidential information of ADP. It must not be copied, transmitted, or distributed in any form
or by any means, electronic, mechanical, or other, including photocopy, recording, or any information storage and retrieval system, without the express written
permission of ADP.

ADP provides this publication “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose. ADP is not responsible for any technical inaccuracies or typographical errors which may be contained in
this publication. Changes are periodically made to the information herein, and such changes will be incorporated in new editions of this publication. ADP may
make improvements and/or changes in the product and/or the programs described in this publication at any time without notice.
Contents

Contents i
Introduction to ADP Workforce Now vii
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Types of Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Navigating the Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Where to Find Training and Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Importance of Logging Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Chapter 1
Planning User Access 1
What Does the Security Master Do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
The Security Master Setup Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
After the Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Security Master Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
The ADP Workforce Now Security Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Levels of the Security Hierarchy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Filling in the Security Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Example: A Completed Security Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Column Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Planning for Security Management Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Planning the Level of Access for ADP Workforce Now. . . . . . . . . . . . . . . . . . . . . . . . . .12
Planning User Access Restrictions for the ADP Workforce Now Web Site and Modules . .
14
Filling in the ADP Internet Product Security Registration Form . . . . . . . . . . . . . . . . . . 15

Chapter 2
Setting Up Users in ADP Security Management Service 17
Setting Up the Security Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Downloading a Digital Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
System Requirements and Setup Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Microsoft® Internet Explorer with Windows® XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Microsoft® Internet Explorer with Windows Vista®/Windows® 7 . . . . . . . . . . . . . . . . . .20
Mozilla® Firefox and Non-Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

ADP Workforce Now i Security Guide


Contents

Logging On to ADP Security Management Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23


Setting Up Additional Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting Up Additional Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Assigning the ADP Workforce Now Profile to a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Assigning the Support Center Profile to a User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Next Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Performing User Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Assigning a Security Role . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Adding a New User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Finding a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Suspending a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Activating a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Updating User Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Resetting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Issuing Admin Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Assign/Remove Product Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Company Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Viewing Your Company Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Updating Your Company Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting Up The Self Service Registration Pass Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Personal Identification Code (PIC) Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Creating Additional Product Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Adding a Product Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Updating a Product Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Deleting a Product Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Report Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Running a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Viewing a Report Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Refreshing a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Cancelling a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Viewing a Historic Report Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Deleting a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Contact Information Maintenance Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Account Security Maintenance Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Changing Your Security Questions and Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Security Guide ii ADP Workforce Now


Contents

About Your Security Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55


Service Access Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Viewing Your Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Adding a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Deleting a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Chapter 3
Setting User Access in ADP Workforce Now 57
Logging On to the ADP Workforce Now Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Managing Security Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Default Security Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Automatically Created Custom Security Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Viewing the Security Groups That Are Set Up for You . . . . . . . . . . . . . . . . . . . . . . . . . .67
Adding a Custom Security Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Changing a Security Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Deleting a Custom Security Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Viewing User Permissions and Security Group Assignments. . . . . . . . . . . . . . . . . . . . . .83
Managing Membership Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Adding a Membership Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Testing a Membership Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Fixing a Membership Rule That Isn’t Working Correctly. . . . . . . . . . . . . . . . . . . . . . . . .90
Assigning and Unassigning Membership Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Changing a Membership Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Deleting a Membership Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Chapter 4
Setting User Access for HR & Benefits 97
Assigning the HR & Benefits Profile to a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Accessing the HR & Benefits Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Changing User Access Using Corporate Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Chapter 5
Setting User Access for Payroll 107
Assigning the Payroll Profile to a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Accessing the Payroll Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

ADP Workforce Now iii Security Guide


Contents

Setting Up User Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114


Adding a New User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Changing a User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Deleting a User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Changing User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Chapter 6
Setting User Access for Time & Attendance 123
Assigning the Time & Attendance Profile to a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Accessing the Time & Attendance Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
The Time & Attendance Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Managing Time & Attendance Security Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Creating a Security Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Creating Security Groups by Copying Existing Security Groups . . . . . . . . . . . . . . . . . 132
Assigning Employees to Security Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Assigning User Access to Security Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Editing a Security Group's Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Managing User Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Assigning Time & Attendance Access to Employees . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Assigning User Access to Security Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Viewing Security Group Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Configuring Which Users Are Allowed to Emulate a Selected User. . . . . . . . . . . . . . . 150
Changing an Active User's Status to Inactive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Reactivating an Inactive User. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Deleting a User’s Access to Time & Attendance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Configuring Supervisor Users to Emulate Other Supervisors . . . . . . . . . . . . . . . . . . . . 153
Allowing a User to Access Locked Pay Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Deleting User Access from Time & Attendance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Chapter 7
Setting Up Custom Security Groups for New Hire Checklists 157
Naming the Employee and Manager Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Assigning Permissions to the Employee and Manager Groups . . . . . . . . . . . . . . . . . . . 159
Appendix A: Selecting Membership Rule Attributes and Values 161
Table 1. Payroll Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Table 2. HR & Benefits Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Security Guide iv ADP Workforce Now


Contents

Table 3. Time & Attendance Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .171

ADP Workforce Now v Security Guide


Contents

Security Guide vi ADP Workforce Now


Introduction to ADP Workforce Now

ADP Workforce Now® is a Web-based, fully integrated workforce management solution


that gives your organization a single point of access to payroll, HR and benefits, and
time and attendance information. This secure, easy-to-use solution gives you everything
you need to maximize your workforce and communicate with your employees.
ADP Workforce Now is tailored to meet the needs of your business. Therefore, menus
and menu options that you see will vary based on your role and the services your
company is using.

About This Guide


As a security master, you have the important task of assigning your employees to the
appropriate security groups in ADP Workforce Now. Security groups determine what
users can see and do on the site. When setting up security groups, carefully consider
employees’ job functions and what information employees need to access.

The ADP Workforce Now® Security Guide provides concepts and step-by-step
instructions for planning and implementing user access security for your company. This
guide contains detailed information about assigning employees to security groups,
creating custom security groups, setting user permissions (access to specific features in
ADP Workforce Now), and defining membership rules.

Types of Users
ADP Workforce Now has four default types of users:
• Employee - views and updates personal information
• Manager - supervises employee tasks and manages work events
• Practitioner - adds and modifies content related to HR and benefits, payroll, and
time and attendance data
• Portal Administrator - controls user privileges and the appearance of the ADP
Workforce Now Web site
The tasks these users can perform and the pages available to them depend on the ADP
modules purchased and the business decisions of the company.

ADP Workforce Now vii Security Guide


Introduction to ADP Workforce Now

Navigating the Site


ADP Workforce Now has a customized view based on the company’s setup and the role
of the user (employee, manager, practitioner, or portal administrator). For example, the
menus and menu items that an employee sees are different than those of the portal
administrator. To perform security access tasks, make sure the role displayed in the Role
Selector is Portal Administrator.

Role Selector

Menu item

Where to Find Training and Help


You can access portal administrator training by clicking the Support Center link in the
header at the top right of the site. Clicking this link takes you to the ADP Support Center.
In the ADP Support Center, you can find additional information and guides, training
materials, and other support information.

For help with a specific task, click (Help) on individual pages.

Assistance for Other Users


ADP Workforce Now offers task assistance for employees, managers, and practitioners.
Task assistance is an easy-to-use reference that contains information on job-related or
personal tasks. For example, managers might use task assistance to learn how to
promote an employee. Newly married employees might use task assistance to find out
how to make changes to their personal information.
Users can access task assistance from the Support link in the header at the top right of
the site. The content they see is based on their role.

Security Guide viii ADP Workforce Now


Introduction to ADP Workforce Now

Importance of Logging Off


It is important that you log off ADP Workforce Now to ensure that no one else can
access your site and view your personal information.
1 In the header at the top right of the site, click Log Off.

2 Click OK to confirm your action.

3 Close your browser window.

ADP Workforce Now ix Security Guide


Introduction to ADP Workforce Now

Security Guide x ADP Workforce Now


Chapter 1
Planning User Access

ADP Workforce Now® provides powerful tools for securing user access to the workforce
management information at your organization. Providing thorough security around user
access requires a partnership between ADP, who offers expertise in workforce
management technologies and methodologies, and your staff, who understand how
people need to see and use information at your company. ADP collaborates with key
personnel in your organization – most notably, a trusted, high-access user called the
security master – to ensure a comprehensive and successful implementation of user
access security for your company.
This chapter provides concepts and instructions to support this collaborative process.
Your primary task in this chapter is to work with your ADP representative to gather the
information necessary so you can set up users and secure user access to ADP Workforce
Now.
This chapter covers the following concepts:
• The tasks commonly performed by the security master
• The security hierarchy in ADP Workforce Now
• The forms necessary to gather information and plan user access
• The process of planning user access for your company

ADP Workforce Now 1 Security Guide


Planning User Access

What Does the Security Master Do?


The security master is responsible for:
• Setting up users with the appropriate role in the ADP security management service,
the technology that authenticates users and authorizes them to log on to ADP
Workforce Now
• Determining exactly how much information users should be able to see and use in
ADP Workforce Now
• Working with your ADP representative to properly set up users so they have the
appropriate amount of access
• Implementing user access for the ADP Workforce Now Web site
• Implementing user access for the ADP Workforce Now modules your company is
using
• Maintaining user access  for example, updating access to content as the user’s role
changes, resetting passwords, and reissuing digital certificates
• Acting as the main point of contact for staff at your company who use ADP Workforce
Now - for example, coordinating questions and inquiries from users and
communicating these issues to your ADP representative
Your ADP representative will assist you with getting started with these tasks by
providing support and education about how to think about and implement user access.

Security Guide 2 ADP Workforce Now


Planning User Access

The Security Master Setup Call


The Security Master Setup call occurs at the beginning of the planning process. During
this virtual meeting, you (as the security master) and your ADP representative share
information about the security process and begin to plan user access for ADP Workforce
Now.
During this meeting:
• Your ADP representative guides you through the registration process and confirms
you can log on to ADP Workforce Now.
• Your ADP representative provides you with important resources you need to complete
the planning process. These resources include:
• ADP Workforce Now Security Template
• ADP Internet Product Security Registration form
• ADP Workforce Now® Security Guide (the guide you are reading now)
Your ADP representative shows you where to download these resources. You can also
refer to “Security Master Resources” on page 3 for download instructions.
• Your ADP representative explains important concepts, such as the ADP Workforce
Now security hierarchy and the process for planning user access.
• You and your ADP representative discuss how to use the ADP Internet Product
Security Registration form and Security Template to gather the information needed
when setting up user access security in the ADP security management service and
ADP Workforce Now.

After the Call


After this call, you will do the following:
• Review the ADP Workforce Now Security Tour, which covers the concepts discussed in
the meeting. (Your ADP representative will provide details on how to access this tour.)
• Work independently to complete the ADP Internet Product Security Registration form
for each user and to fill in the Security Template.
Once you have completed these tasks, you and your ADP representative will meet again
to talk over questions about implementing user access and to walk through a few
examples of setting up user access, based on the information you gathered on the ADP
Internet Product Security Registration forms and Security Template.

Note: A Security Master Final Review will occur after you have set up user access for your
company. This is a check back to make sure that everything has been set up correctly.

Security Master Resources


During the Security Master Setup call, you and your ADP representative discuss a variety
of information to assist you with planning user access. These resources include:
• ADP Workforce Now Security Tour
• ADP Workforce Now Security Template
• ADP Internet Product Security Registration form
• ADP Workforce Now® Security Guide
These resources are available on the ADP Workforce Now Web site.

ADP Workforce Now 3 Security Guide


Planning User Access

Note: You must complete the security management setup and ADP Workforce Now
registration before you have access to the page where these resources are located. Your
ADP representative will help you to successfully complete these processes. You can also
refer to Chapters 2 and 3 of this guide for details.

To access the security master planning resources, follow these steps:


1 Log on to ADP Workforce Now as a portal administrator.

2 Choose Home >Administrator Resources.

Security Guide 4 ADP Workforce Now


Planning User Access

The ADP Workforce Now Security Hierarchy


This diagram shows the ADP technologies, process flow, and pertinent user roles
required to set up secure user access to ADP Workforce Now. The security hierarchy has
three levels: (1) ADP security management service implementation, (2) ADP Workforce
Now Web site implementation, and (3) ADP Workforce Now module implementation.

Security Levels Security Groups

ADP Workforce Now 5 Security Guide


Planning User Access

Levels of the Security Hierarchy


While you, as the security master, begin to work with your ADP representative to plan
and implement user-access security, you are granted full access to ADP security
management and ADP Workforce Now. Your ADP representative assigns these privileges
to you to make sure you can access all content.
Level 1: ADP Security Management
During the first level of security implementation, selected users are set up through the
ADP security management service, which provides authentication and authorization to
ADP Internet services. During this phase,
The security master is established to oversee all additional security administrators, user
masters, user administrators, and product users.
• Digital certificates are issued to all security masters, security administrators, user
masters, user administrators, and product users to authenticate their identity.
The digital certificate is a “web ID card” that must be installed on the user’s computer.
The digital certificate provides users with broader access to ADP Workforce Now - for
example, the ability to view information about employees other than themselves and to
make changes to the way users can access employee records. This extra level of security
is needed to ensure the integrity of ADP’s services.
As the security master, you have the highest level of access of any digital certificate user
and can use any aspect of ADP Workforce Now that your company is using. Other digital
certificate users have more restricted rights. For example, they might be able to perform
certain functions or access only certain modules of ADP Workforce Now. It is your
responsibility as security master to determine exactly what these rights should be and
set them up in ADP Workforce Now.

Important: You do not need to provide digital certificates to all users of ADP Workforce
Now. In fact, most users – the self service users – can register with ADP Workforce Now
to get a username and password without getting a digital certificate. Self service users
typically can view only their own information. ADP Workforce Now managers (also self
service users) can access information about the employees who report to them. However,
they do not have security privileges and are not able to change the way other users
access ADP Workforce Now.

Level 2: ADP Workforce Now Web site


After the security management setup, the security master sets up digital certificate users
with ADP Workforce Now access. Your ADP representative has set up the security
master with complete portal administrator privileges, so you can access all content in
ADP Workforce Now. During this phase:

• You assign the digital certificate users set up in the security management service to
one of the default security access groups (portal administrators and practitioners).
Users can be assigned to both groups if they should have full access. These groups
control which content these users can view and what tasks they can perform in ADP
Workforce Now.
• Both the ADP Workforce Now Web site and the HR & Benefits module are impacted
at this stage. You will make very specific decisions about the content employees can
see and use in ADP Workforce Now and, if your company is using it, the HR &
Benefits module.
• Portal administrators gain access to the Security Access menu, where they can
control the content other users can see and use.

Security Guide 6 ADP Workforce Now


Planning User Access

• Practitioners gain access to the modules identified in their security management


product profiles.
Level 3: ADP Workforce Now modules
The final stage of implementing security access is to set up ADP Workforce Now module
access - that is, which aspects of the HR & Benefits, Payroll, and Time & Attendance
modules (if your company is using them) can each employee access? You will again
make very specific decisions about the content employees can see and use in each of
the modules.
As you work through the planning tasks in this chapter, you will fill out a form, called the
Security Template, that helps you to understand how to think about user access security
at your company. Working with your ADP representative, you will implement the security
plan as you work through the security levels in this guide.

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Planning User Access

Filling in the Security Template


As your ADP representative explained during the Security Master Setup call, the purpose
of the Security Template is to help you to understand:
• The types of user access you can restrict
• The methodology for securing user access in ADP Workforce Now

Important: You do not have to identify every access restriction on the Security
Template. The purpose of filling in the template with these restrictions is to work with
your ADP representative to develop a methodology that you can then implement
consistently in ADP Workforce Now and the modules.

The Security Template includes columns that begin with high-level user information in
left-most columns and work toward more detailed user restrictions as you progress to
the right. During the discussions in the Security Master Setup call, your ADP
representative might modify the columns in this form to meet your needs. However, this
basic methodology - working from general to more specific - should continue to be the
case.

Tip: The Security Template provides sample scenarios to help you understand how to
plan for and assign access to the different users in your company.

Security Guide 8 ADP Workforce Now


Planning User Access

Example: A Completed Security Template


The examples in this chapter are provided in the Security Template on the Sample
Security Templates tab. Refer to the Security Template for more information about
these scenarios.

ADP Workforce Now 9 Security Guide


Planning User Access

Column Descriptions
The following table describes the columns on the Security Template.

Column Description

User’s Name & Job Title Enter the user’s name and job title.
Note: You only need to list users who require a digital certificate.

Security Role Select the ADP security management role that should be assigned to the
user:
• Security Master*
• Security Administrator
• User Master
• User Administrator
• Product User
*You can assign the security master role to a backup security master. This
person can perform tasks during the absence of the security master.

ADP Workforce Now Based on the ADP Workforce Now modules your company is using, select
Modules which module(s) should be assigned to the user’s security management
profile:
• All modules
• Payroll
• HR & Benefits
• Time & Attendance
• Payroll and HR & Benefits
• Payroll and Time & Attendance
• HR & Benefits and Time & Attendance
These modules are assigned to the user’s security management profile.

ADP Workforce Now Secu- Select the default security group(s) to which the user belongs:
rity Group • Portal Administrator
• Practitioner
• Both
The Portal Administrator and Practitioner groups require digital certifi-
cates, so it is important to identify any users who belong to these groups.

Access Level Select whether the user has full or partial access to ADP modules or
module features (that is, entire modules or restricted access within the
modules). If the user has full access, you don’t need to fill out additional
columns.
The next several columns help you to define the type of content a user with
partial access can or cannot see and use.

Company Code, Business Some users have access restrictions based on the organizational unit where
Unit, or Department they work – for example, a company code, business unit, or department.
Restrictions State that the user has full access if the user does not have any access
restrictions. If the user has partial restrictions, briefly state what those
restrictions are.

Security Guide 10 ADP Workforce Now


Planning User Access

Benefit Restrictions Indicate whether the user can see and/or change employee benefits.
For example, some organizations have a benefits administrator who is
responsible for overseeing benefits. In this case, the benefits administrator
would be able to see and change benefits content, but other administrators,
such as the payroll administrator, would not have access to this informa-
tion.

Pay Rate Restrictions Indicate whether the user can see and/or change pay rates.
Some users should not see pay rates. For example, you might set up a
payroll administrator to see the hours employees work, but you don’t want
that person to see the rate of pay for other employees.

Additional Restrictions This is a free-form column in which you can place any notes about user
access that you think are important to consider.

Planning for Security Management Setup


Setting up users in the ADP security management service is required for any user who
needs a digital certificate to log on to ADP Workforce Now, including the security
master. Working with your ADP representative during this phase, you must identify each
of these users and identify their level of access in the ADP security management service.
Fill in the following columns in the Security Template to identify all users who must be
set up in the security management service with a digital certificate so they can then
register for ADP Workforce Now:
• User’s Name & Job Title
• ADP Security Management Role
• ADP Workforce Now Modules

Security Management Roles


In addition to the security master, the ADP security management service has four
security roles to which you can assign users. As a security master, you are responsible
for identifying which type of access users should have and assigning them to the
appropriate role during security management setup. Users in a security role (those who
have a digital certificate) can manage other users in the same security role or in lower
security roles.
In the Security Role column of the Security Template, you identify which security role
the user should have.

Important: It is critical that you assign users to the appropriate ADP security role.
Assigning a user to the wrong role can mean that person has access to sensitive
information that he or she should not see. This is a significant security risk.

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Planning User Access

Role Description

Security Master A security master is a highly trusted user who has complete access to
all the ADP services your company uses. This user can create new secu-
rity administrators, perform all the tasks of the security administrator,
and maintain users in other security roles.
The security master should already be identified. You are only logging
this role on this template in case you need to make notes concerning this
person’s access (in the Additional Restrictions column).

Security Administrator A security administrator is a highly trusted user who has complete
access to all the ADP services your company uses. This user can create
new product users and assign the security management roles of user
master, user administrator, or product user to users. He or she can create
self-service users who require early access to your ADP services (if
available to your company). This user can reset passwords,
issue/reissue digital certificates, and issue/reissue personal identifica-
tion codes (if available to your company). This user can also use secu-
rity management service to manage access to ADP services for user
masters, user administrators, product users, and self-service users.

User Master A user master can assign the user administrator role to product users or
self-service users and perform all user administrator tasks. This user
can also issue/reissue personal identification codes (if available to your
company), modify self-service users’ information, and approve or deny
self-service users registering before their information is available to
ADP (if available to your company).

User Administrator A user administrator can perform security tasks such as resetting pass-
words and reissuing digital certificates. This user can also suspend or
activate self-service users.

Product User A product user can access specific ADP modules. This user cannot
perform administrative security tasks such as resetting passwords and
reissuing digital certificates in the ADP security management service.

Planning the Level of Access for ADP Workforce Now


As security master, you must identify the default security groups and level of access for
users who require a digital certificate.
On the Security Template, provide the following information for each user who will need
to be set up in the ADP security management service:
• In the ADP Workforce Now Security Group column, add the core security
group(s) to which the user belongs. Since only portal administrators and practitioners
require digital certificates, you only need to identify users who belong to these two
groups. (Refer to “Core Default Groups Requiring Digital Certificates” on page 13 for
more information.)
• In the Access Level column, identify whether the user should have full or partial
access to ADP Workforce Now.

Security Guide 12 ADP Workforce Now


Planning User Access

Important: For all users who have full access, such as the security master, the Security
Template is now complete.

Example: Security Master Users on the Security Template


In this example, Jill Smith acts as a backup to Bob Collins, the security master.

Core Default Groups Requiring Digital Certificates


You can assign users to one or more default security groups so they view the
appropriate content on the ADP Workforce Now Web site. These groups also affect the
kind of information users can see in the ADP Workforce Now modules.

Note: Chapter 3, “Setting User Access in ADP Workforce Now” on page 57, states that
ADP Workforce Now actually has four (not two) core default security groups. However,
only portal administrators and practitioners require digital certificates, so you only need
to identify these two groups on the Security Template. Therefore, only these groups are
discussed here.

Default Security How Users Are Assigned


Group

Administrator Users are automatically assigned the Portal Administrator role when you
(Portal Administrator) set them up with the ADP Workforce Now profile in
security management service.
The portal administrator requires a digital certificate and controls user
access privileges and the appearance of the ADP Workforce Now Web
site.

Practitioner Users are automatically assigned the Practitioner role when you set them
up with the ADP Workforce Now profile in security management service.
Practitioner users require digital certificates and can access the services to
which they have been assigned from those being used by their company.
For example, a practitioner might only be assigned to the HR & Benefits
module, even though the company is using all ADP modules.

ADP Workforce Now 13 Security Guide


Planning User Access

Planning User Access Restrictions for the ADP Workforce Now Web
Site and Modules
The next planning task is to determine the restrictions on seeing and using content for
each user. These restrictions affect the ADP Workforce Now Web site and HR & Benefits,
Payroll, and Time & Attendance modules.
To determine what restrictions are important:
• Brainstorm with your ADP representative about the types of user information you can
restrict. You might find it helpful to see a demo of the areas of ADP Workforce Now
where you will set up user access. You can also review the sample scenarios provided
in the Security Template.
• Meet with key staff in your company (such as the security administrators, user
masters, user administrators, and product users you have identified on the Security
Template) to determine what kinds of access restrictions they believe are important
for the jobs they, and the people who might report to them, perform.

Important: You do not have to identify every restriction on the Security Template. The
purpose of filling in the template with these restrictions is to work with your ADP
representative to develop a methodology that you can then implement consistently in
ADP Workforce Now.

For details on these steps, refer to the chapter that describes the module (Chapters 4
through 6).

Example: Access Restrictions on the Security Template


On the Security Template, certain users are identified as having partial access. For each
of these users, note these access restrictions in the last four columns on the right side of
the Security Template.

Security Guide 14 ADP Workforce Now


Planning User Access

Filling in the ADP Internet Product Security


Registration Form
During the Security Master Setup call, your ADP representative provided you with a user
information form called the ADP Internet Product Security Registration form. Each staff
member in your company who requires a digital certificate to access ADP Workforce
Now must fill in this form and return it to you. This information is necessary to set up
these users in the security management service.
Complete these steps:
1 Distribute a copy of the ADP Internet Product Security Registration form to all staff
members who require a digital certificate to access ADP Workforce Now (that is, all
portal administrators and practitioners). Ask them to fill out the form neatly and
accurately and return it to you.

Note: Only portal administrators and practitioners need to fill out this form, since they
are the only users who require digital certificates.

2 Gather all completed ADP Internet Product Security Registration forms from the staff
members. Verify that all information has been filled out completely, including selecting
the security question and answer at the bottom of the form.

3 Inform the staff members that they should expect a confirmation e-mail from ADP.
Staff members must follow the process in that e-mail to download the digital
certificate. If staff members do not receive the e-mail within a reasonable amount of
time, they should contact you so you can reissue the certificate or follow up with ADP.

ADP Workforce Now 15 Security Guide


Planning User Access

Security Guide 16 ADP Workforce Now


Chapter 2
Setting Up Users in ADP Security
Management Service

You have completed initial planning with your ADP representative and understand how
you want to secure user access at your company. The process of securing user access
begins with the ADP security management service, which controls user access to all ADP
Internet services and ensures that unauthorized users are not able to access sensitive
data. As the security master, you can use the ADP security management service to set
up the security administrators, user masters, user administrators, and product users at
your company who should be able to access ADP Workforce Now®.
This chapter provides details on how to do the following:
• Complete the setup process for the security master (which should already be
underway)
• Set up security administrators, user masters, user administrators, and product users
• Assign users to a product profile
• Maintain user profiles, such as updating personal information, resetting passwords,
and reissuing digital certificates

Tip: Details on all of these tasks, along with answers to frequently asked questions, are
provided in ADP's security management service online help PDF.

After setting up all users in the ADP security management service, refer to Chapters 3-6
to complete user access for the ADP Workforce Now modules and features.

ADP Workforce Now 17 Security Guide


Setting Up Users in ADP Security Management Service

Setting Up the Security Master


As the security master, you are responsible for identifying, setting up, and maintaining
each user in your company who should be able to access ADP Workforce Now. Before
you can set up user access for others, you must complete the ADP security management
service registration process described in this chapter. Your ADP representative will guide
you through the security management process.

Note: If you have identified a backup security master, that person should also complete
this process.

Before You Begin


Before you set up users, you must work with your ADP representative to register as a
security master in the ADP security management service. During initial planning, you
should have provided your ADP representative with the contact information needed to
set you up as a security master. Refer to Chapter 1, “Planning User Access” on page 1, if
you have not yet had this conversation.
By now, you should have received a system-generated e-mail message that contains the
information you need to download your digital certificate. If you have not received this
e-mail, contact your ADP representative.

Downloading a Digital Certificate


You must download your digital certificate before you can log on to the security
management service for the first time. The digital certificate identifies you as a security
master for ADP Workforce Now.

Note: Be sure to download the digital certificate on the computer from which you plan
to access the security management service and ADP Workforce Now. The digital
certificate permits access only on the computer where it is installed. The certificate is valid
for two years. 60 days before the expiration date, you will receive an e-mail notification
with instructions for renewing the certificate.

On the computer you will use to perform administrative tasks, follow these steps:
1 Open your browser, and then open the system-generated confirmation e-mail.

2 Copy the URL from the e-mail, paste it into the browser address field, and then click
Go.

3 On the Register for ADP Services page, copy the user ID and access code from the
confirmation e-mail and paste them in the appropriate fields.

Important: Make sure you don't copy extra spaces before or after the access code.
If you have already registered and have an ADP services user ID and password,
proceed to step 6.

4 Select the security question, and enter the answer.

Security Guide 18 ADP Workforce Now


Setting Up Users in ADP Security Management Service

5 Create and confirm the password for your account. Passwords must conform to the
following rules:

• Your password must be at least eight characters long and must contain at least one
letter and one number.
• Your password is case-sensitive.
• Your password can include special characters (-! @ # $) and spaces.
• Your password cannot repeat any character more than four times. For example,
AAAAAA11 is not permitted.
• You cannot reuse your last four passwords.
Note: For added security, your password expires every six months. Before your
password is about to expire, you will be prompted to select a new password when you
log in to your ADP service. Your new password is effective immediately.

6 Click Submit to complete the registration process and start to download the digital
certificate.

7 The ADP Digital Certificate Download Process page will be displayed with the
additional tasks that must be completed before you can download the ADP digital
certificate.

Important: Depending on the operating system and internet browser you use, you
may be required to complete additional setup tasks before you can download the ADP
digital certificate. For more information, refer to “System Requirements and Setup
Tasks” on page 20.

8 Follow the instructions on the page, complete the setup tasks and click Download
Certificate to download your digital certificate.
9 You will receive a few security alerts. When prompted, click Yes to continue.

Note: For information to export, import, and verify the ADP digital certificate, navigate
to the security management service. On the home page, select the Resources section to
access the Administrator access with digital certificate Quick Reference Card.

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Setting Up Users in ADP Security Management Service

System Requirements and Setup Tasks


The requirements for the operating system and internet browser you use can vary based
on the ADP services your company is using. Depending on the operating system and
internet browser you use, you may be required to complete additional setup tasks
before you can download the ADP digital certificate.

Important: You must complete the additional tasks displayed on the ADP Digital
Certificate Download Process page before downloading the ADP digital certificate.

Microsoft® Internet Explorer with Windows® XP

Enable ActiveX Download


Your browser’s security setting for Download Signed ActiveX Controls must be set to
either Prompt or Enable.
Do the following to check this setting:
1 Select Internet Options from the Internet Explorer Tools menu.

2 Select the Security tab and click the Trusted Sites icon.

3 Click Custom Level and then verify that the Download signed ActiveX controls setting
is set to either Prompt or Enable.

4 Click OK to close the Security Settings window.

5 Click OK to close the Internet Options window.

Install ActiveX
Depending on your computer setup, you may see a warning message in the Information
bar. To display the hidden contents of the page, do the following:
1 Click on the warning message in the Information bar.

2 Click Allow Blocked Content option.

3 In the Security Warning window, click Yes.

Microsoft® Internet Explorer with Windows Vista®/Windows® 7


Complete the following steps before downloading the ADP digital certificate:

Download the ADP Root Certificate


On the ADP Digital Certificate Download Process page, click the Download and Install
Root Certificate link.
Do the following to complete this process:
1 In the File Download - Security Warning window, click Save.

2 In the Save As window, accept the default file location and file name, and then click
Save.

Security Guide 20 ADP Workforce Now


Setting Up Users in ADP Security Management Service

3 In the Download Complete window, click Open.

4 In the Internet Explorer Security window, click Allow.

5 In the Certificate window, click Install Certificate.

6 On the Welcome to the Certificate Import Wizard page, click Next.

7 On the Certificate Store page, click Place all certificates in the following store,
and then click Browse.

8 In the Select Certificate Store window, click Trusted Root Certification


Authorities, click OK, click Next, and then click Finish.

9 In the Security Warning window, click Yes.

10 In the Certificate Import Wizard window, click OK.

11 Click OK to close the Certificate window.

Add ADP To Trusted Sites


1 From the Internet Explorer Tools menu, select Internet Options.

2 In the Internet Options window, select the Security tab.

3 Click the Trusted sites icon and then click Sites.

4 In the Add this website to the zone field, type https://*.adp.com, then click
Add.

5 Make sure that the Require Server Verification For All Sites in this Zone check
box is selected, and then click Close.

6 Click OK to close the Internet Options window.

Mozilla® Firefox and Non-Internet Explorer


The steps apply to users with Windows® XP/Windows Vista®/Windows® 7/MAC
operating systems.

Important: The steps below may slightly vary depending on the operating system and
internet browser you use.

Download the ADP Root Certificate


On the ADP Digital Certificate Download Process page, right-click on the link to
Download and Install Root Certificate.

Important: Do not close the ADP Digital Certificate Download Process page until you
have downloaded your certificate.

Do the following to complete this process:


1 Right-click on the link and click Save Link As.

2 In the Enter Name of File to Save to window, browse to select a location to save the
file.

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Setting Up Users in ADP Security Management Service

3 In the File Name field, accept the default file name.

4 Select All Files in the Save as Type list and click Save.

Important: The root certificate will be saved in the specified location. If you use the
Safari browser on MAC, the certificate will be saved as an A.p7s file. You must click on
this file to install the certificate.

5 In Firefox, select Tools>Options.

6 Select the Advanced>Encryption tab and click View Certificates.

7 Select the Authorities tab and click Import.

8 In the Select File containing CA certificate(s) to Import window, navigate to locate the
saved root certificate, save it, and then click Open.

9 In the Downloading Certificate window, click to select all options and click OK.
10 Click OK to close the Certificate window.

Security Guide 22 ADP Workforce Now


Setting Up Users in ADP Security Management Service

Logging On to ADP Security Management Service

Important: Pop-up blockers may interfere with the display of valid pop-up windows
(confirmations, forms, reports). ADP recommends that you disable pop-up blockers or set
up your pop-up blocker to allow pop-ups for this site.

1 Go to: https://portal.adp.com

2 Click Administrator Login.

Digital certificate users


click here to log on to
ADP Workforce Now.

3 In the Choose a digital certificate window, select your certificate and click OK.

The digital certificate is


labeled with your first
name, last name, ADP and
the expiration date of your
certificate.

ADP Workforce Now 23 Security Guide


Setting Up Users in ADP Security Management Service

4 In the Connect window, enter your user ID, password and click OK.

Note: This check box is


disabled for added security.
You cannot select this
option.

5 In ADP Workforce Now, point to the Role Selector and select Portal Administrator.
Role Selector

Select this role to set


up user access in ADP
Workforce Now.

Notice that the menus change when you access the Portal Administrator role. The
Security Access menu is now available.
6 Select Security Access > Security Management User Administration.

From this menu, you can


access the ADP security
management service to
register users.

Security Guide 24 ADP Workforce Now


Setting Up Users in ADP Security Management Service

7 On the Welcome page, click login.

Select login to open the ADP


Netsecure window.

Once you have logged on to the ADP security management service, you can set up
additional users - such as security administrators and user masters (who can assist you
with setting up other users) and product users (who are the daily users of the ADP
Workforce Now services).

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Setting Up Users in ADP Security Management Service

Setting Up Additional Users

Security Guide 26 ADP Workforce Now


Setting Up Users in ADP Security Management Service

Setting Up Additional Users


During the planning process, each security administrator and product user filled out an
ADP Internet Product Security Registration form to provide the personal information that
must be entered when you set up that user. As you set up these users, you will consult
these forms to enter this personal information.

Note: You do not need to provide digital certificates to all users of ADP Workforce Now.
In fact, most users – the self service users – can register with ADP Workforce Now to get
a username and password but don’t require a digital certificate. self service users typically
can only view their own information. ADP Workforce Now managers (also self service
users) can access information about the employees who report to them. However, they
do not have security privileges and are not able to change the way other users access
ADP Workforce Now.

You can add new security administrators, user masters, user administrators, product
users, and Self Service users (if available to your company). Your security masters and
security administrators can add other users for your company. This task does not apply
to user masters, user administrators, product users, and self service users.

The following table lists the user roles that are authorized to add other users:

User Role Can Add New

Security Master Security administrator, user master, user adminis-


trator, product user, and Self Service user (if avail-
able to your company)

Security Administrator User master, user administrator, product user, and


self service user (if available to your company)

User Master This task does not apply

User Administrator This task does not apply.

Product User This task does not apply

Self Service User This task does not apply.

Go to People > Access & Security > Manage Users & Profiles.
1 Click on the Add New (+) icon.

2 Enter user information.

Add User

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Setting Up Users in ADP Security Management Service

3 Enter personal information about the user. Make sure the e-mail address is valid and
frequently checked by the user. The ADP security management service sends a
system-generated confirmation e-mail to this address. This e-mail provides the user
ID, access code, URL, and instructions needed to download the digital certificate, so
it is important that it is sent to the correct e-mail address.

Important: ADP validates the information that your registering employee enters
against what you, their employer, entered in the Payroll, HR, Time and Attendance, or
other ADP application you use. If the information matches, the user is given access to all
of your ADP services at once. If the information does not match, the user might not be
able to register or may not have complete access to your ADP services.

4 Click Continue.

5 Select the user type.

6 Select the user role.

Select This Option To

User will be included in... Add a user whose information is included in the
information your company sends to ADP.
Note: If ADP cannot verify this user’s
identity, the user cannot download the
certificate.

User is an independent contractor... Add a new user not included in your ADP
services.

7 Click Next.

8 Assign the product profiles to allow access to ADP services, if required.

Note: Refer to “Assigning the ADP Workforce Now Profile to a User” on page 29 to
continue.

To assign product profiles later, refer to “Assigning the ADP Workforce Now Profile to a
User” on page 29

9 Click Next.

10 Select the security question and enter the security answer.

Note: This step is not required when adding an administrator having access without a
digital certificate.

11 Click Next.

12 Review the user information.

Note: You can update the e-mail address, if required.

13 Click Done.

Security Guide 28 ADP Workforce Now


Setting Up Users in ADP Security Management Service

Assigning the ADP Workforce Now Profile to a User


Your ADP representative has created default profiles for each ADP service your company
uses. In this section, you will assign the ADP Workforce Now profile to users. All users
must have this profile assigned so they can access ADP Workforce Now.
To assign the profile to a user, follow these steps:
1 On the View User Info page, click Assign Profiles in the left menu.

2 On the Assign User Profiles page, select HomepagePortal and click >> to move it
to the Assigned Profiles list. (This profile represents ADP Workforce Now.)

Note: You also might need to select additional profiles. Check with your ADP
representative. If you are adding a profile to a user that is from another company but
has access to your ADP services, be sure to assign a profile that is delegate enabled.

3 Click Assign Profile.

4 In the Assign User Profile confirmation window, click Move to the Next Step. Do
not select Assign Another Profile. You must completely set up the ADP Workforce
Now profile before you can assign another profile to the user.

Note: Some ADP services require you to enter additional information. Click the URL
to enter the additional information.

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Setting Up Users in ADP Security Management Service

5 Click the link, Click here NOW to register for ADP Portal.

Click this link.

6 Select whether the user is an administrator, a practitioner, or both.

Refer to Column 4 -
ADP Workforce
Now Security Role on
the Security Template
to determine which
role to choose.

7 Assign the user to the appropriate security group(s). For each role you selected,
choose either Default Group or Custom Group(s). If you choose Custom
Group(s), move your selection(s) from the Available list to the Selected list. You
cannot assign a user to both a default group and a custom group for the same role.

Note: If no custom security groups are available, the Custom Group(s) radio
button is grayed out.

8 Click Submit.

A system-generated e-mail will be sent to the user containing a user ID, access code,
and the URL to download a digital certificate.

Security Guide 30 ADP Workforce Now


Setting Up Users in ADP Security Management Service

Assigning the Support Center Profile to a User


The Support Center profile gives certificate users access to the Support Center Web site,
where they can find additional information and training materials. This profile also gives
ADP Workforce Now employees, managers, and practitioners access to ADP Workforce
Now task assistance.
To assign the Support Center product profile, go to People > Access & Security >
Product Profiles.
1 Select the user.

2 Click on the user's name.

3 Click to select the Support Center profile and move them to the Selected Product
Profiles list.

4 Click Save Changes.

Note: The options available


may vary based on your secu-
rity role. For example, if you
are the user administrator, the
User Admin option will not be
available to you.

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Setting Up Users in ADP Security Management Service

Next Steps
Your next task is to assign a product profile to the user to identify which areas of ADP
Workforce Now the user can access. Your ADP representative has created a default
profile for each service your company uses. The profile consists of a service, a role, and
associated authorization codes (company codes). This profile allows you to control
access to each of the ADP services your company is using. Refer to these chapters to
assign profiles for the ADP Workforce Now modules:

Module Refer to This Chapter

HR & Benefits Chapter 4, “Setting User Access for HR & Benefits” on page 97

Payroll Chapter 5, “Setting User Access for Payroll” on page 107

Time & Attendance Chapter 6, “Setting User Access for Time & Attendance” on page 123

Note: Before deciding on the product profile for the user, review the default profiles set
up by your ADP representative. Each user must be assigned at least one product profile.

Security Guide 32 ADP Workforce Now


Setting Up Users in ADP Security Management Service

Performing User Maintenance Tasks


Security masters or security administrators are responsible for supporting users by doing
the following:
• Assigning a Security Role
• Adding a New User
• Finding a User
• Suspending or Activating a User
• Deleting a User
Note: The options avail-
• Approving or Denying a User
able may vary based on
your security role. For • Modifying a User’s Personal and Status Information
example, if you are the • Resetting a Password
user administrator, the • Assigning a Product Profile to a User
User Admin option will
not be available to you. Note: Need Help? Refer to the Online User Assistance
Your ADP service now offers online user assistance with the information you are looking
for. You can access the task topics, additional reference information, and view the
frequently asked questions.

To get started, log in to your ADP service, navigate to the page where you are looking
for information, and click the Help icon.

Assigning a Security Role


Security masters, security administrators, and user masters can assign user-security
roles. This task does not apply to user administrators, product users, and Self Service
users. Assigning an administrator role will prompt to select the e-mail address to send
instructions to get started.
There are six security roles available, each with varying levels of responsibility/access.
The self service user has the lowest level of responsibility (does not requires
administrator access) while the security master has the highest level of responsibility.
Security Master
A security master is a highly trusted user who has complete access to all the ADP
services your company uses. Security masters requires administrator access.
User in this role can do the following:
• Create new security administrator.
• Perform all the tasks of the security administrator.
• Maintain users in other security roles.

Note: If your company does not have a security master and needs to establish security
administrators, contact your ADP representative.

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Setting Up Users in ADP Security Management Service

Security Administrator
A security administrator is a highly trusted user who has complete access to all the ADP
services your company uses. A security administrator requires administrator access.
User in this role can do the following:
• Create new user administrators, user masters, and product users.
• Create Self Service users who require early access to your ADP services (if available
to your company based on your ADP services).
• Assign security roles of product user, user master or user administrator to users.
• Perform security tasks such as reset passwords, issue/reissue certificates.
• Issue/reissue personal identification code (if available to your company).
• Manage access to ADP services for user masters, user administrators, product users,
and self service users.
• If applicable, perform applicant maintenance tasks e.g., reset passwords, suspend,
activate, and/or delete applicants.
User Master
A user master requires administrator access. User in this role can do the following:
• Assign the user administrator role and product user role.
• Perform all user administrator tasks.
• Issue/reissue personal identification code (if available to your company).
• Modify self service users’ information.
• Approve or deny self service users' registering before their information is available to
ADP (if available to your company).
User Administrator
A user administrator requires administrator access. User in this role can do the
following:
• Search for users and applicants (if available to your company).
• View user information.
• Perform security tasks such as reset password and issue administrator access.
• Suspend or activate self service users.
• If applicable, perform applicant maintenance tasks e.g., reset passwords, suspend,
and/or activate applicants.
Product User
A product user requires administrator access. User in this role can do the following:
• Administer ADP services e.g., payroll, human resources, or benefits.
• Access and update personal account information.
• User cannot perform security administrative functions e.g., reset passwords, issue
administrator access.
Self Service User
Certain ADP services offer employees access to their own personal information (such as
pay statements or medical benefits) via self-service functionality. User in this role can do
the following:
• Receive a registration code from your company.
• Use the registration code to create user ID and password to access your ADP
services.
• Access and update personal account information.

Security Guide 34 ADP Workforce Now


Setting Up Users in ADP Security Management Service

Note: User does not need administrator access.

The following table lists the user roles that are authorized to assign other ADP security
management user roles:

User Role Can Assign The Role Of

Security Master Security administrator, user master, user adminis-


trator, product user, and Self Service user

Security Administrator User master, user administrator, product user, and


Self Service user

User Master This task does not apply

User Administrator This task does not apply.

Product User This task does not apply

Self Service User This task does not apply.

To assign the profile to a user, select Security Access > Security Management
User Administration. Then navigate to User Security Roles.
1 Select the user.

2 Click to select the user role to assign to the selected user.

3 Click Save.

This is an example to
assign the security admin-
istrator role.

4 If prompted, click Yes to assign product profiles.

5 To assign product profiles later, refer to “Assigning the ADP Workforce Now Profile to
a User” on page 29.

6 If prompted, select the e-mail address to send an e-mail with instructions.

Note: You can confirm or change the user's e-mail address, if required. Depending on
your user role, the ability to modify the e-mail address may vary.

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Setting Up Users in ADP Security Management Service

7 Click Save.

Adding a New User


The following table lists the user roles that are authorized to add other users:

User Role Can Add New

Security Master Security master, security administrator, user


master, user administrator, product user, and self
service user.

Security Administrator Security master, security administrator, user


master, user administrator, product user, and self
service user.

User Master Security master, security administrator, user


master, user administrator, product user, and self
service user.

User Administrator Security master, security administrator, user


master, user administrator, product user, and self
service user.

Product User This task does not apply

Self Service User This task does not apply.

You can add new security administrators, user masters, user administrators, product
users, and self service users (if available to your company). Your security masters and
security administrators can add other users for your company. This task does not apply
to user masters, user administrators, product users, and self service users.
To add a new user, go to People >Access & Security > Manage Users & Profiles.
1 Click on the Add New (+) icon.

2 Enter user information.

3 Click Continue.

4 Select the user type.

5 Select the user role.

6 Click Next.

Security Guide 36 ADP Workforce Now


Setting Up Users in ADP Security Management Service

7 Assign the product profiles to allow access to ADP services, if required.

Note: To assign product profiles later, refer to “Assigning the ADP Workforce Now
Profile to a User” on page 29.

8 Click Next.
9 Select the security question and enter the security answer.

Note: This step is not required when adding an administrator having access without a
digital certificate.

10 Click Next.
11 Review the user information.

Note: You can update the e-mail address, if required.

12 Click Done.

Finding a User
Before you can change details about a user, you must locate the user in the ADP
security management service. To do this, go to People > Access & Security >
Manage Users & Profiles.
1 Click User ID or User Name and enter all or part of the user ID or user name.

Suspending a User
The following table lists the user roles that are authorized to suspend/activate other
users:

User Role Can Suspend

Security Master Security master, security administrator, user


master, user administrator, product user, and self
service user.

Security Administrator Security Administrator User master, user adminis-


trator, product user, and self service user.

ADP Workforce Now 37 Security Guide


Setting Up Users in ADP Security Management Service

User Role Can Suspend

User Master Self service user.

User Administrator Self service user.

Product User This task does not apply

Self Service User This task does not apply.

To suspend a user, go to People > Access & Security > Manage Users & Profiles.
1 Select the user.

2 Click on the user's name.

3 In the User Status field, click Suspended.


4 For information on the user roles you can suspend, refer to Access to
Suspend/Activate Users.

5 Click Save.
6 Click Yes.

Activating a User
When needed, you must reactivate the user to allow the user access to ADP services.
When you reactivate a user, the user can log onto the security management service
and/or access the products or services with his or her original user ID and password. A
reactivated user does not have to repeat the registration process.

User Role Can Activate

Security Master Security master, security administrator, user


master, user administrator, product user, and self
service user.

Security Administrator Security Administrator User master, user adminis-


trator, product user, and self service user.

User Master Self service user.

User Administrator Self service user.

Product User This task does not apply

Self Service User This task does not apply.

To activate a user, go to People > Access & Security > Manage Users & Profiles.
1 Select the user.

2 Click on the user's name.

3 In the User Status field, click Active.

4 For information on the user roles you can activate, refer to Access to Suspend/Activate
Users.

5 Click Save.

Security Guide 38 ADP Workforce Now


Setting Up Users in ADP Security Management Service

6 Click Yes.

Deleting a User
Important: This task cannot be undone. Once deleted, users cannot log in to access
their pay statements, benefits, human resources, etc.

The following table lists the user roles that are authorized to delete other users:

User Role Can Delete Users

Security Master Security master, security administrator, user


master, user administrator, product user, and self
service user.

Security Administrator Security Administrator User master, user adminis-


trator, product user, and self service user.

User Master This action does not apply.

User Administrator This action does not apply.

Product User This task does not apply

Self Service User This task does not apply.

To delete a user, go to People > Access & Security > Manage Users & Profiles.
1 Click on the user's name.
2 View the user information and click Delete.
For information on the user roles you can delete, refer to Access to Delete Users.

3 Click Yes.

Important: The user and user's information will be deleted permanently from your
company records.

Updating User Information


The following table lists the user roles that are authorized to update information for
other users. For example, if you are a security master, you can update information for all
the user roles listed. However, if you are a user administrator, you can only update
information for other user administrators, product users, and self service users.

User Role Can Update User Information for

Security Master Security administrator, user master, user adminis-


trator, product user, and self service user.

Security Administrator User master, user administrator, product user, and


self service user.

User Master User administrator, product user, and self service


user.

ADP Workforce Now 39 Security Guide


Setting Up Users in ADP Security Management Service

User Role Can Update User Information for

User Administrator Self service user.


Note: User administrator can only update the
user status.roduct user and self service user.

Product User This task does not apply.

Self Service User This task does not apply.

To update user information, go to People > Access & Security > Manage Users &
Profiles.
1 Select the user.

2 Click on the user's name.

3 Update the user information, as required.

Note: The information you can update may vary based on your company set up and the
ADP services purchased.

4 Click Save.

Note: If you change the e-mail address, a system-generated e-mail will be automatically
sent to the previous e-mail address to notify the user of the change.

Resetting a Password
The following table lists the user roles that are authorized to reset passwords for other
users:

User Role Can Reset Password for

Security Master Security administrator, user master, user adminis-


trator, product user, and self service user.
Note: Security master can update the contact
e-mail address or mobile phone number to send
the temporary password.

Security Administrator User master, user administrator, product user, and


self service user.
Note: Security administrator can update the
contact e-mail address or mobile phone number to
send the temporary password

User Master User administrator, product user, and self service


user.
Note: User master can update the contact e-mail
address or mobile phone number of self service
user to send the temporary password

Security Guide 40 ADP Workforce Now


Setting Up Users in ADP Security Management Service

User Role Can Reset Password for

User Administrator Self service user.


Note: User administrator cannot update the
contact e-mail address or mobile phone number of
users.

Product User This task does not apply.

Self Service User This task does not apply.

To reset a user password, go to People > Access & Security > Passwords &
Admin Access.
1 Search for the user.

2 Click on the user name to reset the password.

3 Verify the identity of the user.

4 Click Reset Password.

5 Select the e-mail address or mobile phone number to send the temporary password.

Note: You can confirm or change the user's e-mail address or mobile phone number, if
required. Depending on your user role, the ability to modify the e-mail address may vary.
Refer to Access to Reset User Password in the online help.

6 Click Continue.

Note: An e-mail with the temporary password will be sent to the user and a success
message displays on the page.

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Setting Up Users in ADP Security Management Service

Issuing Admin Access


The following table lists the user roles that are authorized to issue administrator access
to other users:

User Role Can Issue Admin Access For

Security Master Security administrator, user master, user adminis-


trator, product user, and self service user.
Note: Security master can update the contact
e-mail address to send the e-mail with instructions.

Security Administrator User master, user administrator, product user, and


self service user.
Note: Security administrator can update the
contact e-mail address to send the e-mail with
instructions

User Master User administrator, product user, and self service


user.
Note: User master can update the contact e-mail
address for self service users

User Administrator Product user and self service user.


Note: User administrator can update the contact
e-mail address for self service users.

Product User This task does not apply.

Self Service User This task does not apply.

To issue admin access, go to People > Access & Security > Passwords & Admin
Access.
1 Search for the user.

2 Click on the user name.

3 Verify the identity of the user.

4 Click Issue Admin Access.

5 Select the e-mail address to send an e-mail with instructions.

Note: You can confirm or change the user's e-mail address, if required. Depending on
your user role, the ability to modify the e-mail address may vary. Refer to Access to
Issue Admin Access.

6 Click Continue.

Note: An e-mail with instructions will be sent to the user and a success message displays
on the page.

Security Guide 42 ADP Workforce Now


Setting Up Users in ADP Security Management Service

Assign/Remove Product Profiles


The following table lists the user roles that are authorized to assign/remove profile for
other users:

User Role Can Assign/Remove Profiles For

Security Master Security administrator, user master, user adminis-


trator, product user, and self service user.

Security Administrator User master, user administrator, product user, and


self service user.

User Master This task does not apply.

User Administrator This task does not apply.

Product User This task does not apply.

Self Service User This task does not apply.

To assign a product profile, go to People > Access & Security > Product Profiles.
1 Select the user.

2 Click on the user's name.


3 Click to select the profiles and move them to the Selected Product Profiles list.

4 Click Save.

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Setting Up Users in ADP Security Management Service

Company Maintenance Tasks


Security masters or security administrators are responsible for supporting their company
through the following company maintenance tasks:
• View Your Company Information
• Update Your Company Information
• Set Up the Self Service Registration Pass code
• Manage Mobile Access for Your Users
• Manage the Use and Display of Mobile PIN
• View the Identity Verification Options
• Customize Your Support Contact Information
• Add Your Company Branding
• Creating Additional Product Profiles
• Adding a Product Profile
• Updating a Product Profile
• Deleting a Product Profile

Note: In addition to the information contained in this chapter, access the online help by
clicking on Help on the toolbar. Online help contains comprehensive information on using
the ADP security management service.

Viewing Your Company Information


Security masters, security administrators, user masters, and user administrators can
view your company information. This task does not apply to product users and self
service users.
To view your company information, select Setup > Company Information > Profile.
1 View your company information available to ADP.

2 Click on another tab or task to navigate away from this page.

Updating Your Company Information


Security masters, security administrators, user masters, and user administrators can
update the company information settings for your company. This task does not apply to
product users and self service users.
To update your company information, select Setup > Company Information >
Profile.
1 Update the company address, web site address (URL), contact email of your
administrator, and contact phone numbers.

2 Click Save.

3 Click Settings tab.

4 Update the self service registration pass code, mobile access for users, mobile PIN
login, and customized support contact information.

5 Click Save.

Security Guide 44 ADP Workforce Now


Setting Up Users in ADP Security Management Service

Setting Up The Self Service Registration Pass Code


Security master or security administrator must establish the self service registration pass
code for your users. Your registration pass code consists of your client ID and the code
you enter separated by a hyphen e.g., your client ID-your code.
Note: If your company uses Personal ID Codes (PICs) as the identity verification option
during self service registration, users will not need the self service registration pass
code.
To set up the self-service registration pass code, select Setup > Company
Information > Profile > Registration Settings.
1 In the Self Service Registration Pass code field, enter the registration code.

2 Click Save.

A letter to encourage employee registration is available on the Home page >


Resources section. Customize this letter based on the ADP services your company has
purchased. Include the self service registration pass code, the URL to your ADP service
web site, and provide it to your self service users (employees, consultants, or
contractors). Users use this information to self register and access ADP services. Refer
to Self Service Registration process.

Personal Identification Code (PIC) Management

About Personal ID Codes (PICs)


The Personal Identification Code (PIC) is an alphanumeric code that you generate in the
ADP security management service for your company users. PICs are randomly
generated and distributed to users by e-mail. Once issued, users enter PIC during
registration to access ADP services. A PIC expires once used or within 15 days,
whichever is earlier. If it has been lost or compromised, you can reissue the PIC. Click
on the e-mail address field to update that information.
To take full advantage of PIC, your company should include the Social Security number
(SSN) of your users in the information your company sends to ADP. If your company
does not include the user’s SSN, the user will have limited access to ADP
services.Contact your ADP representative for more information.
Your administrators use the PIC Management feature to do the following tasks:
• Issue Personal ID Codes (PICs)
• Issue Personal ID Codes (PICs) to All Users
• Update E-mail Addresses

Important: If users do not have a valid e-mail address, speak to the user and update
the e-mail address of the user before you generate PIC. PIC expires within 15 days or
when used for registration (whichever occurs earlier).

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Setting Up Users in ADP Security Management Service

Issuing Personal ID Codes (PICs)


Security masters, security administrators, and user masters can issue Personal ID Codes
(PICs). This task does not apply to user administrators, product users, and Self Service
users.
To issue a personal ID code, select People > Access & Security> Personal ID
Codes (PICs).
1 Select an item from the Users list.

2 Click Search.

3 View the search results.

Note: You can click in the e-mail address field and enter/update the e-mail address
before issuing the PIC, if required.

4 Click Other Actions.


5 Click Issue All PICs.

Note: An e-mail with the PIC and instructions to use it during registration will be sent to
all users included in your search results.

Creating Additional Product Profiles


Your ADP representative has created default profiles for each ADP service. You can also
create additional product profiles for your company. Additional product profiles do not
replace the default product profiles.

Adding a Product Profile


Security masters and security administrators can add product profiles for your company.
This task is not available to user masters, user administrators, product users, and self
service users.
To assign a product profile, select Setup > Company Information > Profile.
1 Click on the product name.

2 Click (+) to add a new profile.

3 Enter the profile name.

4 Select the role to be associated with the profile.

5 Select the authorization codes.

6 Click Save.

Updating a Product Profile


Security masters and security administrators can update existing product profiles for
your company. This task is not available to user masters, user administrators, product
users, and self service users.

Security Guide 46 ADP Workforce Now


Setting Up Users in ADP Security Management Service

To update a product profile, select Setup > Company Information > Profile.
1 Click on the product name.

2 Click on the profile name.

3 Update the profile name and/or the authorization codes.

4 Click Save.

Deleting a Product Profile


Security masters and security administrators can delete existing product profiles for your
company. This task is not available to user masters, user administrators, product users,
and self service users.

Important: Deleting a product profile removes it from all users to whom it has been
assigned. This task cannot be undone.

To delete a product profile, select Setup > Company Information > Profile.
1 Click on the product name.

2 Click on the profile name.

3 View the profile details to verify it is the profile to be deleted.

Click Delete.

Note: You can refer to the online help for more information on the different reports.

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Setting Up Users in ADP Security Management Service

Reports
You can access reports from Reports > Standard Reports > View/Run Reports.
Run reports to get information on your users and the ADP services your company has
purchased. Once run, report results can be viewed or saved as a Portable Document
Format (.PDF) or Comma Separated Value (.CSV) output. You can view the outputs of
current and historic reports with success status.
You can run four different reports from Reports > Standard Reports > View/Run
Reports.

Use This Report To

User Information Get basic information on users such as status, user


ID, security role, phone number, e-mail and busi-
ness addresses.

Self Service User Status Get information of self-service users who regis-
tered for specific ADP products/services. You can
also get information of users who are not regis-
tered to your ADP service. This information is
available only if your company sends user infor-
mation to ADP.

Certified User Status Get information such as security role, product


profile, product role, and authorization codes as
applicable.

Certificate Expiration Get the expiration date and time of the digital
certificates.

Report Tasks
You can perform any of the following tasks on your reports:
• Run a Report
• View a Report Output
• Refresh a Report Output
• Cancel a Report
• View a Report Output History
• Delete a Report
• About Reports
• Types of Reports
• Frequently Asked Questions

Running a Report
To run a report, select Reports > Standard Reports > Run/View Reports >
Current.
1 Click on the name of the report you want.

2 Enter or change the report ID as needed.

3 Select filter options.

Security Guide 48 ADP Workforce Now


Setting Up Users in ADP Security Management Service

4 Select sorting options.

5 Select additional fields.

6 Click Run.

Viewing a Report Output


You can view outputs of reports that have been executed and are in success status. To
do this, select Reports > Standard Reports > Run/View Reports > Current.
1 Click the Action icon next to the report with success status.

2 Click on an output format.

Refreshing a Report
You can refresh reports that have status as submitted, scheduled, or processing. To do
this, select Reports > Standard Reports > Run/View Reports > Current.
1 Click the Action icon next to the selected report.

2 Click Refresh.

Note: The status of the selected report will be refreshed.

Cancelling a Report
You can cancel reports that are in submitted, scheduled, or processing status. To do
this, select Reports > Standard Reports > Run/View Reports > Current.
1 Click the Action icon next to the selected report.

2 Click Cancel.

Viewing a Historic Report Output


You can view the history of a report that was run at different times. To do this, select
Reports > Standard Reports > Run/View Reports > Historic.
1 Click the Action icon next to the report you want.

2 Click on an output format.

Note: The output options available vary based on the status of the report.

Deleting a Report
You can delete current and historic reports that have status as submitted, scheduled, or
processing. To do this, select Reports > Standard Reports > Run/View Reports >
Current.
1 Click the Action icon next to the current or historic report.

2 Click Delete.

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3 In the Confirm Action window, click Yes.

Note: To delete one or more historic reports select the reports and click the Delete (-)
icon.

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Contact Information Maintenance Tasks


You can perform any of the following contact information maintenance tasks:
• Change Your E-mail Address
• Activate Your E-mail Address
• Request a New Activation Code
• Change Your Contact Phone Number
• Activate Your Mobile Phone Number
• About Activating Your Contact Information
• About Text Messaging
• Frequently Asked Questions

Changing Your E-mail Address


To change your e-mail address, select Myself > Personal Information > Contact
Information.
1 In the Work and/or Personal e-mail address fields, enter a valid e-mail address.

2 Select the e-mail address that you access frequently for notification.

3 Click Save.

Activating Your E-mail Address


You must activate your notification e-mail address to confirm it belongs to you and can
be used when necessary. If you change the e-mail address associated with your
account, you will receive a notification of change from ADP.
To activate your e-mail address, select Myself > Personal Information > Activate
Your E-mail/Mobile Phone.
1 Select the e-mail address to send the activation code.

2 Click Send Activation Code(s).


3 Enter the activation code you received from ADP.

4 Click Submit.

Requesting a New Activation Code


You must activate your e-mail address and mobile phone numbers to confirm they
belong to you and can be used when necessary.If you did not receive your activation
code or your activation code has expired you must request a new activation code.
To request a new activation code, select Myself > Personal Information > Activate
E-mail/Mobile.
1 Select the e-mail address and/or cell phone numbers.

2 Click Send Activation Code.

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Changing Your Contact Phone Numbers


To change your contact phone numbers, select Myself > Personal Information >
Contact Information.
1 In the Phone number fields, enter your contact mobile phone numbers.

2 Select the mobile phone number you access frequently to receive text message from
ADP.

3 Click Save.

Activating Your Mobile Phone Number


You must activate your mobile phone numbers to confirm they belong to you and can be
used when necessary. If you wish to receive forgotten credentials via your mobile
phone, you must activate the mobile phone number associated with your account. If you
change your mobile phone number associated with your account, you will receive a
notification of change from ADP.
To activate your mobile phone number, select Myself > Personal Information >
Contact Information > Activate E-mail/Mobile.
1 Select the mobile phone number.

2 Click Activate E-mail/Mobile.

3 Enter the activation code you received in a text message from ADP.
4 Click Submit.

About Activating Your Contact Information


To confirm that you are the rightful owner of the contact e-mail address and mobile
phone numbers associated with your account, ADP requires you to activate your contact
information to receive your login information e.g., temporary password, user ID upon
your request. If your contact information is not activated, the options to send your login
information to your e-mail address and/or mobile phone numbers will not be available.
Activation can be done in one of the following ways:
• New employees can complete the activation of contact information during the
employee self service registration process.When required, this task can also be
performed from the Myself Tab.
• Existing employees must complete the activation of contact e-mail address and/or
phone numbers from the Myself Tab.

Note: Employees and administrators/practitioners must activate their contact


information after updating their account.

About Text Messaging


ADP supports the use of text messaging to receive your login information e.g.,
temporary password, user ID upon your request. To get started with this process, you
must select to use your mobile phone to receive text messages from ADP upon your
request.

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To confirm that you are the rightful owner of the contact mobile phone numbers
associated with your account, ADP requires you to activate your contact information to
receive your login information e.g., temporary password, user ID upon your request.
Your mobile phone number must:
• Have a service from a supported mobile phone carrier.
• Be able to receive text messages.
• Not have a text message block.

Note: The complete Terms and Conditions associated with this feature is displayed
adjacent to the mobile phone number fields on the Myself > Contact Information
page.

Frequently Asked Questions


1 How do I change my name associated with this account?
You can contact your company administrator to update your name in your company
records.

2 I changed my name associated with this account. How do I change my user ID?
Your user ID was created when you first registered to access ADP services. Changing
your name does not change your user ID. You can continue to use your existing user
ID and password to access your ADP services. If required, your administrator can
delete your user information, user ID from your company records and you can register
with your updated name. However, the information previously associated with your
record will not be available or associated with your new user ID. Contact your
company administrator for assistance.
3 How often should I activate my contact e-mail address and mobile phone numbers?
After you change your contact e-mail address and mobile phone numbers, you should
activate it to confirm that is in service and available for use. If your activated mobile
work phone becomes your mobile personal phone or vice versa, activation is not
required.

4 During password change, why can I not use my previous passwords?


To protect your account security, ADP's security policies do not allow the reuse of your
last four passwords.

5 Are there any recommendations to increase the password strength?


Yes. It is recommended that passwords be 12 or more characters and contain a mix
of upper case and lower case letters, numbers, and special characters. For example,
the mnemonic, “The first time I traveled to a foreign country I was 9 years old” can
be used to create the password “tFt!t2@FC1w9y0” using the following techniques:

-Use the first letter of most words.


-Capitalize all letters in the first half of the alphabet.
-Use similar-looking substitutions i.e.,! for 1, 2 for “to”, @ for “a”, etc.

6 Why are previously selected security answers not displayed on the Security tab?
ADP constantly updates its security policies and security questions that you can select
from. To protect your account from unauthorized access, previously selected security
answers are not displayed. When required, you can select from the current list of
questions and enter answers to protect your account.

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7 I’m not receiving an e-mail with an activation code. What can I do?
Check your spam and junk mail folders.

8 I’m not receiving activation code via phone. What can I do?
You can do one of the following:

-Make sure your carrier is supported. Refer to Terms and Conditions on the Myself
> Contact Information page.
-Make sure your phone number doesn’t have a premium message block on it.
-If it does, contact your carrier, remove it, and then follow instructions in the Terms
and Conditions to turn messaging on.

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Account Security Maintenance Tasks


You can perform any of the following account security maintenance tasks:
• Change Your Password
• Change Your Security Questions and Security Answers
• About Your Security Information

Changing Your Password


Go to Myself > Personal Information > Security > Password.
1 To authorize a password change, enter your current password.

2 Enter your new password.

3 Re-enter your new password to confirm.


4 Click Save.

Changing Your Security Questions and Answers


Go to Preferences > Security > Questions.
1 To authorize this change, enter your current password.
2 To protect your account, select three different security questions.

3 Enter a different security answer for each question.

4 Click Save.

About Your Security Information


To protect your ADP account, you select three different security questions and enter
different security answers. For your security, the security questions and answers already
associated with your account are not displayed.
If you forget your user ID, and/or password to your ADP account, you can use the
Forgot Your Password and Forgot Your User ID links on your ADP service home page to
retrieve your login credentials. During this process, you will be prompted to answer the
security questions that you established to protect your account.
• If your entries match the information associated with your account, you identify
yourself as the rightful owner of the account and can retrieve your user ID and/or
reset your password.
• If your entries do not match the information associated with your account, you will
not be able to retrieve your user ID and/or password. If you are unable to retrieve
your account login information, be sure to avoid any typographical errors and retry
your request. If the problem persists, contact your company administrator to request
your user ID and/or reset your account password.
When you log in to your ADP service with your temporary password, you will be
prompted to enter and confirm the new password. Use your new password to login to
your account. Once you log on, be sure to update your security questions and answers
to keep it current.

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Service Access Maintenance Tasks


You can perform any of the following service access maintenance tasks:
• View Your Services
• Add a Service
• Delete a Service

Viewing Your Services


Go to Myself > Service Access > Security > Manage Services.
1 View the ADP services that are available to you. Depending on your company setup,
you may already have access to the ADP services available to you.

2 Click on a different tab or option to navigate away from this page.

Adding a Service
Go to Myself > Service Access > Security > Manage Services.
1 Click Add, when available, to add the ADP service available to you. Depending on your
company setup, you may already have access to the ADP services available to you.
2 Follow the instructions on the page to complete adding this service.

Deleting a Service
Go to Myself > Service Access > Security > Manage Services.
1 Click Delete, when available, to delete the ADP service available to you. Depending
on your company setup, you may not have access to delete the ADP services available
to you.
2 Follow the instructions on the page to complete this task.

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Chapter 3
Setting User Access in ADP Workforce
Now

As a security master, you were also set up as a portal administrator during the initial
planning phase. Portal administrators are responsible for managing security access in
ADP Workforce Now® for the modules your company is using.
After setting up users in the ADP security management service, your next task is to
define which aspects of ADP Workforce Now each user should be permitted to see and
use. Specifically, you will perform these tasks:
• Set up security groups to control user access in groups rather than one person at a
time
• Create membership rules to further refine security group access
When you complete these tasks, you will have set up user access for this module and
features:
• HR & Benefits module
• ADP Workforce Now features that affect all users, such as access to content on the
company website

Note: You must complete the security management process, including assigning the ADP
Workforce Now profile to the user, before you can complete the procedures described in
this chapter.

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Logging On to the ADP Workforce Now Home Page


You must be logged on to ADP Workforce Now as a portal administrator to set up user
access for ADP Workforce Now.

Important: During the planning phase, your ADP representative set up the security
master and backup security master as a portal administrator. If you are an ADP security
master and are unable to perform the procedures in this chapter, check with your ADP
representative to make sure you have been assigned the correct security level.

To access the Portal Administrator role, follow these steps:

Note: Pop-up blockers may interfere with the display of valid pop-up screens
(confirmations, forms, reports). ADP recommends that you disable pop-up blockers or set
up your pop-up blocker to allow pop-ups for this site.

1 Go to: https://portal.adp.com

2 Click Administrator Login.

Digital certificate users


click here to log on to
ADP Workforce Now.

3 In the Choose a digital certificate window, select the certificate that was issued to you
for your access to ADP Workforce Now, and click OK.

The digital certificate is labeled


with your first name, last name,
ADP, and the expiration date of
the certificate.

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4 In the Connect window, enter your user ID and password, and then click OK.

This check box is disabled for


added security. You cannot select
this option.

5 In ADP Workforce Now, point to the Role Selector and select Portal Administrator.
Notice that the menus change when you access the Portal Administrator role. The
Security Access menu is now available.

6 Point to the Security Access menu to see the available options.

From this menu, you can


set up user access in ADP
Workforce Now.

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Managing Security Groups


To begin assigning access to groups of users, review the security groups that are
provided by ADP Workforce Now and remove permissions from the groups for features
that you want to restrict from each group. These groups may include default security
groups and automatically created custom security groups, depending on the modules
your company is using. Removing a permission is as simple as deselecting the option
describing the permission and saving the group.
If these groups don’t meet your needs, you can create your own custom security groups
of users and assign access at a more granular level. For example, you might want to
create a security group called Non-Exempt Employees and restrict those employees from
accessing specific features. New security groups can only be created after the master
file has been loaded.
However, a user cannot be assigned to both a default security group and a custom
security group of the same employee group type. For example, a user that is included in
a custom employee security group that you create is no longer active in the default
employee security group. Users can belong to more than one custom security group.

Note: You can view security groups that are set up for you and change certain
information, such as the description, members, and permissions. You cannot delete a
default security group, even if you are a security master, security administrator, or portal
administrator.

Default Security Groups


ADP Workforce Now has four default security groups. You can assign users to one or
more of these groups so they view the appropriate content on the ADP Workforce Now
Web site. These groups also affect the kind of information users can see in the ADP
Workforce Now modules.

Default Security Group How Users Are Assigned

Administrator Users are automatically assigned the Portal Administrator role


(Portal Administrator) when you set them up with the ADP Workforce Now profile in
ADP Netsecure.
The portal administrator requires a digital certificate and can control user
access privileges and the appearance of the ADP Workforce Now Web site.

Practitioner Users are automatically assigned the Practitioner role


when you set them up with the ADP Workforce Now profile in
ADP Netsecure.
Practitioner users require digital certificates and can access the services to
which they have been assigned from those being used by their company.
For example, a practitioner might only be assigned to the HR & Benefits
module, even though the company is using all ADP modules.

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Default Security Group How Users Are Assigned

Manager Users are automatically assigned the Manager role when you
designate them as managers in one of the modules (Payroll, HR & Benefits,
or Time & Attendance). This designation places the user in the Manager
default security group as well.
Managers supervise employee tasks and oversee work events.

Employee All users are automatically assigned the Employee role. You can give
employees additional access by assigning them to other security groups.
Employees can view and update personal information.

Important: Members of these default security groups can include independent


contractors, consultants, and 1099 employees who used their Employer Identification
number to verify their identify while registering for ADP services. These users have access
to certain areas of ADP Workforce Now, depending on the product profiles that were
assigned to them. For example, some employees can access ADP services to view their
ADP pay statements and/or 1099s.

If needed, you can set up custom security groups for these users to further manage what
the users can see on the site. For example, you may want certain users to view only the
menu options they can access. For information on setting up custom security groups,
refer to “Adding a Custom Security Group” on page 70.

Automatically Created Custom Security Groups


In ADP Workforce Now, four custom security groups with associated membership rules
and permissions are automatically created if your company is using one of these
combinations of modules:
• Payroll and Time & Attendance
• Payroll, HR & Benefits, and Time & Attendance
These groups ensure that employees, supervisors, and managers can see and use the
appropriate information.

Automatically Created Description


Custom Security
Group

Payroll and HR This group contains users who are listed as employees in the Payroll and
Employees HR & Benefits modules.

Payroll and HR This group contains users who are listed as managers in the Payroll and HR
Managers & Benefits modules.

Time and Attendance This group contains users who are listed as employees in the Time & Atten-
Employees dance module.

Time and Attendance This group contains users who are listed as supervisors in the Time &
Supervisors Attendance module.

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For example, Michael Jones is an employee whose company is using the Payroll, HR &
Benefits, and Time & Attendance modules. Michael has been automatically added to the
Payroll and HR Employees group. He has also been automatically added to the Time and
Attendance Employees group.
When Michael points to the Time & Attendance menu in ADP Workforce Now, he sees
all the menu options he is supposed to. He can submit a timecard, enter time off, and
review his accruals.

Important: When users are moved into automatically created custom security groups
of the same employee type as their default security group, they remain in the default
group, but as inactive members, with their name and information grayed out. To make
these users active in the default group, you need to remove them from the corresponding
custom groups. (See “Adding or Removing Members from a Security Group” on page 79.

Membership Rules
Each automatically created membership rule has the same name as its associated
custom security group. For example, the membership rule name for the Payroll and HR
Employees group is Payroll and HR Employees.

Important: If you set up a custom security group for terminated employees, you must
add an active status to the membership rule for each automatically created custom
security group of the employee type. This makes terminated employees inactive in their
automatically created custom employee group(s), so the employees do not view content
they should not see. For more information, refer to “Changing a Rule for an Automatically
Created Custom Security Group” on page 92.

Permissions
Because permissions for automatically created custom security groups are already set
up, you do not need to make any manual changes to them.
The following sample screen shots show the permissions that are automatically set up
for each of these groups.

Note: These sample screen shots show selections for users whose company is using the
Payroll, HR & Benefits, and Time & Attendance modules. Your screens may look slightly
different depending on your company setup.

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Payroll and HR Employees

Under Employee Time and


Attendance Tab, all features
provided by the Time &
Attendance module are
unchecked.

Note: If your company is using the HR & Benefits module, you will see permissions
selected under Employee Time and Attendance Tab for features that are provided by
the HR & Benefits module, as shown above.

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Payroll and HR Managers

Manager Time and


Attendance Tab is unchecked.

Under Message Center at a


Glance, Time & Attendance
Messages is unchecked.

Under Manager Reports Tab,


Time Attendance Reports is
unchecked.

Note: Other features under Message Center at a Glance and Manager Reports Tab
are selected. The features you see are based on the modules your company is using.

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Time and Attendance Employees

Under Message Center at a


Glance, Time &
Attendance Messages is
selected. HR & Benefits
Messages is unchecked.

Under Employee Time and


Attendance Tab, only features
provided by the Time &
Attendance module are
selected.

Note: If your company is using the HR & Benefits module, you will see features
unchecked under Employee Time and Attendance Tab for features that are provided
by the HR & Benefits module, as shown above.

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Time and Attendance Supervisors

Under Manager Time and


Attendance Tab, all features
are selected.

Under Message Center at a


Glance, Time &
Attendance Messages is
selected. HR & Benefits
Messages is unchecked.

Under Manager Reports Tab,


only Time Attendance
Reports is selected.

Note: The features you see are based on the modules your company is using.

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User Assignments
The following table shows how Payroll, HR & Benefits, and Time & Attendance users are
assigned to the automatically created custom security groups.

User Custom Security Group Assignment(s)

• Payroll and HR • Payroll and HR Managers


Manager • Payroll and HR Employees

• Time and Attendance • Time and Attendance Supervisors


Supervisor • Time and Attendance Employees

• Payroll and HR • Payroll and HR Employees


Employee

• Time and Attendance • Time and Attendance Employees


Employee

• Payroll and HR • Payroll and HR Managers


Manager • Payroll and HR Employees
• Time and Attendance • Time and Attendance Supervisors
Supervisor • Time and Attendance Employees

• Payroll and HR • Payroll and HR Managers


Manager • Payroll and HR Employees
• Time and Attendance • Time and Attendance Employees
Employee

• Payroll and HR • Payroll and HR Employees


Employee • Time and Attendance Supervisors
• Time and Attendance • Time and Attendance Employees
Supervisor

• Payroll and HR • Payroll and HR Employees


Employee • Time and Attendance Employees
• Time and Attendance
Employee

Viewing the Security Groups That Are Set Up for You


When employees register for ADP Workforce Now, they are assigned to one or more of
the security groups in ADP Workforce Now. Review the permissions associated with each
group so that you are aware of what users in each security group can see and do.
1 Point to Security Access and select Security Groups.

The Security Group page lists all security groups that are currently defined.
2 Click the name of the security group you want to see.

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3 On the Rules tab, view the membership rules for the security group.

In the following example, the Rules tab shows that members of the default adminis-
trator security group are also assigned to the default employee and default manager
security groups.

4 For a list of users who belong to a security group, select the Members tab. If the
check box next to the employee’s name is selected, the user is already a member of
this group.

To locate a specific user, enter


information in the search
fields and click Find. Tip: To
return the complete list, click
Get All.

Important: The names and information of users in the default employee group
and/or default manager group are grayed out if they are members of custom groups
of the same type (employee or manager).

5 To see the access rights that users have, select the Permissions tab. If the check
box next to the feature is selected, the security group has permission for this feature.

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Note: Individual users have permissions from all the groups to which they belong. To
view the entire list of permissions for an individual user, see “Viewing User
Permissions and Security Group Assignments” on page 83.

Click + to expand the list, or


click - to collapse the list.

If needed, you can change a security group that has been set up for you, such as the
corresponding description, members, and permissions. What you can change depends
on whether the group is a default security group or a custom security group. For further
instructions, refer to “Changing a Security Group” on page 77.

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Adding a Custom Security Group


If the security groups that are set up for you do not meet your company’s needs, you
can define your own groups to control user access. For example, you may need to add a
custom security group for employees who have worked at the company less than 30
days. The users in this group could have a restricted view of content on the site until
they have worked for 30 days or more.

Important: The permissions you assign to a security group are accessible to all users in
that group. As a result, it is important to make sure you (1) set up the group with the
appropriate permissions and (2) add the appropriate users to the group.

To create a custom security group, follow these steps:


1 Point to Security Access and select Security Groups.

2 Click Add New.

Add New button

3 In the Group Name and Group Description fields, type information to help you
identify members that belong to this group.

Be sure the name and description differentiate this group from other security groups.
The name and description should be clearly understood by you and other administra-
tive users in your company.

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4 Select a Group Type. Group type determines the members of a security group and
the features and permissions that can be assigned to it. For example, if you select
employee in the Group Type field, membership will be restricted to employees and
permissions will be restricted to employee features.

Employees can belong to multiple group types. For example, Anthony Albright can be
a member of an administrator group type and an employee group type. If the two
groups have different permissions, Anthony will have access to all the features of both
groups.
Employees can also belong to multiple custom groups of the same type. For example,
John Smith can be a member of the New Jersey Employees group and also part of the
HR Employees group. If the two groups have different permissions, John Smith will
have access to all the features of both groups.
5 Select a Group Status. You can deactivate a group if you want to temporarily remove
it from use. Group status determines whether or not a group is currently used. For
example, you may want to create a group for seasonal employees. Group status
enables you to switch the group from active to inactive depending on when these
seasonal employees start and stop working.

6 Click Save Group. If you selected an active group status, users logging on are
immediately impacted. The users already logged on are impacted at their next logon.
7 To further define the security group, select the Rules tab. You can either click a check
box to select an existing rule, or click Add Rule to create a new rule. For detailed
instructions on adding a rule, refer to “Adding a Membership Rule” on page 86.

Note: If you don’t see the Rules tab, speak with your ADP representative.

Rules tab

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8 To view members who meet the criteria for group type and members who were
generated by membership rules, select the Members tab. To add members, click
Add Members. To remove members, click to clear the appropriate check boxes. For
detailed instructions on adding or removing members, refer to “Adding or Removing
Members from a Security Group” on page 79.

Members tab

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9 To assign features to this security group and select whether the members can view,
update, add, or delete information on the site, select the Permissions tab. Click to
select or clear permissions. If the check box next to a feature is selected, users have
permission to use this feature.

Permissions tab

Click + to expand the list, or


click - to collapse the list.

10 When you are done with this custom security group, scroll to the bottom of the page
and click Save Group.

Example: Custom Security Groups for Practitioners


You can manage access rights for different practitioners by creating custom security
groups for them with the permissions you want them to have. For example, you may
have payroll practitioners who only complete certain tasks in the Payroll module, or time
and attendance practitioners who only set up schedules and assign them to employees.
By restricting permissions, you create partial practitioner access.

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You can manage practitioner permissions for the Payroll module under Payroll
Practitioner Tab.

Click + to expand the list, or


click - to collapse the list.

Choose to mask the display of


Social Security numbers and
bank deposit account numbers
in this area.

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You can manage practitioner permissions for the Time & Attendance module under
Practitioner Time and Attendance Tab.

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You can manage practitioner permissions for the HR & Benefits module under HR and
Benefits Tab.

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Custom Security Groups for the New Hire Feature


If your company is using checklists for new hires that are provided by the New Hire
feature, you need to set up custom security groups for the employees and managers to
whom these checklists are assigned.

Important: You must name these custom security groups correctly and assign
permissions carefully. For details, refer to Chapter 7, “Setting Up Custom Security Groups
for New Hire Checklists” on page 157.

Changing a Security Group


You can change the setup of a security group to better meet your company’s needs.
Changing an active security group immediately impacts all users in that group who are
logging on. Users who have already logged on are affected the next time they log on.
You change the description, members, and permissions for all groups. You can also
change the status and membership rules for custom groups.
1 Point to Security Access and select Security Groups.

2 Click the name of the security group you want to change.

Tip: If your company uses membership rules, you can place your cursor over any
custom security group to identify rules assigned to it.

Custom security group

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3 If needed, change information in the Group Description field.

4 If needed, change information in the Group Status field. This option is only available
for custom groups.

Important: When you change a group status to active, users in that group who are
logging on are immediately impacted. Users in that group who are already logged on
are impacted at their next logon.

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5 If needed, add or remove membership rules. This option is only available for custom
groups.

• For existing rules, either click to select or click to clear the appropriate check box.
• To add a new membership rule, click Add Rule.
For detailed instructions, refer to “Managing Membership Rules” on page 86.

6 If needed, add or remove members. Instructions for this task follow in this section of
the chapter.

7 If needed, change the permissions for your group. Instructions for this task follow in
this section of the chapter.
8 When you are finished making the changes to your security group, scroll to the bottom
of the page and click Save Group.

Adding or Removing Members from a Security Group

Important: The permissions you assign to a security group are accessible to all users in
that group. As a result, it is important to make sure you (1) set up the group with the
appropriate permissions and (2) add the appropriate users to the group.

1 Point to Security Access and select Security Groups.

2 Select the group name to which you want to add or remove a member.

3 Select the Members tab.

Note: If your company does not use the Membership Rules feature, you are
automatically on the Members tab when you select the group name.

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4 Do one of the following:

• For an existing member, enter member information (such as last name) and click
Find.
• For a new member, click Add Members. Click to select or clear the check box next
to the member's name.
Note: If you removed a member who was generated by a rule, that user remains in
the member's list with the name and information grayed out and the check box not
selected. If you want to make the user active in the group again, click to select the
check box next to the user’s name.

5 Click Save Group.

Important: When users are moved into custom groups of the same employee type
as their default security group, they remain in the default group, but as inactive
members, with their name and information grayed out. To make these users active in
the default group, you need to remove them from the corresponding custom groups.
After you do this, the users are automatically made active in the default group.

For example, Johnny Mathis is a member of a custom practitioner group that has
partial access to payroll data. His name and information are grayed out in the default
practitioner group.

Johnny Mathis is inactive in


the default practitioner group.

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You want to give Johnny Mathis full access as a practitioner by making him active in
the default practitioner group. From the custom practitioner group, click to clear the
check box next to Johnny Mathis’ name.

Result: Johnny Mathis is automatically an active member of the default practitioner


group. His name and information are no longer grayed out, and the check box next
to his name can now be selected.

Johnny Mathis is now active


in the default practitioner
group.

Adding Permissions to a Security Group


You can give members of a security group permission to access specific features.
1 Point to Security Access and select Security Groups.

2 Select the group name for which you want to add permissions.

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3 On the Permissions tab, select the tab name, features, and whether members can
view, update, add, or delete information.

Note: If you have assigned custom content to a security group, it is included as a


permission at the bottom of this page.

Click + to expand the list, or


click - to collapse the list.

4 Click Save Group.

Changing Security Group Permissions


To change the ADP Workforce Now features to which members have access to use,
select the Permissions tab. If the check box next to a feature is selected, users have
permission to use this feature. You can change if necessary.
1 Point to Security Access and select Security Groups.

2 Select the group name for which you want to change permissions.

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3 On the Permissions tab, click to select or clear the tab name, features, and whether
members can view, update, add, or delete information.

Tip: Click the + to view all the features under each category.

4 Click Save Group.

Note: If you want to restrict everyone’s access to a specific feature, check all of the
security groups that have been set up for your company and remove the permission from
the groups as needed. To restrict access for one type of user, such as employees, remove
the permission from the default security group and all custom security groups of the same
user type.

Deleting a Custom Security Group


Portal administrators can delete custom security groups. Default security groups cannot
be deleted.
1 Point to Security Access and select Security Groups.

Custom security group

Delete option

2 Click to select the radio button next to the custom security group you want to delete.

3 Click Delete.

4 Click OK to confirm your deletion.

Viewing User Permissions and Security Group Assignments


The View User feature allows portal administrators to see the security groups to which a
user belongs as well as the comprehensive permissions for those groups.
1 Point to Security Access and select View User.

2 Enter user information in one or more search fields and click Find.

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3 In the list of users, click the user’s name.

Note: Feature permissions are assigned to a security group and to individual


employees. To change user permissions, you must change permissions for the
associated security group or create a new security group for the employee.

User’s name

4 To see the user’s permissions, click + to expand the list associated with each feature.

Features to which the user


has access (assigned
through security groups)

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5 To see the security groups to which the user belongs, select the Security Groups
tab.

6 Click Cancel to return to the View User main page.

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Managing Membership Rules

Important: When adding or creating a membership rule, you must select the correct
membership rule attribute and enter the correct value on the Membership Rules page.
What you should select and enter depends on the combination of modules your company
is using. Refer to the online Help for a list of the membership rule attributes and values.
Point to Security Access and select Membership Rules, then click ?(Help) in the
top-right corner of the page. In the left-navigation column, click See more about
Membership Rule attributes and values.

Membership rules help to define the characteristics of membership in a security group or


a work group. When a membership rule is assigned to a security group, members can be
granted permission to site features that are different from those of other users. When a
membership rule is assigned to a work group, members can be included in the approval
or notification of an event that is specific to their function.
For example, you can assign the following membership rules to a security group or a
work group:
• All exempt employees
• All terminated employees
• Employees with a specific company code
• Employees that work in the HR department in San Francisco
• Employees who have been employed for 60 days or more

Note: Detailed instructions on setting up work groups are provided in the ADP Workforce
Now™ Portal Administrator Guide.

Adding a Membership Rule


You can add as many membership rules as needed to accurately define the security
group. Be sure to use a descriptive name so it is easy to identify each rule.
1 Point to Security Access and select Membership Rules.

2 Click Add New.

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3 On the Membership Rules detail page, enter a rule name and a rule description.

Tip: Use language that makes the rule easy to identify when it is assigned to a
security group or a work group.

4 If your rule requires a comparison statement, select an attribute and an operator, and
enter a value. Then, click Add Comparison.

Comparison tab

5 Review your comparison statement in the Rule Preview box at the bottom of the
page. If it contains red text, the comparison contains an error that you need to correct
before you can continue. Hover your cursor over the red text to identify the problem.
Then continue working with your comparison.

If your monitor doesn’t display the entire page, scroll to the right.

Rule Preview

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6 If your membership rule requires a calculation statement, select the Calculation tab.
In the Attribute field, select a variable, a mathematical symbol, and another variable.
Then, select an operator and enter a value. Click Add Calculation.

Calculation tab

Use the AND and OR operators to connect multiple rule statements.

Use Example

AND if employees To create a group that includes all hourly employees whose stan-
must meet both dard hours are less than 30, click AND to connect the two state-
criteria ments:
(Employment Rate Type Equals Hourly) AND (Standard Hours <
30.00)

OR if they can meet To create a group that includes all hourly employees or all active
one or the other employees, click OR to connect the two statements:
criteria
(Employment Rate Type Equals Hourly) OR (Employment Status
Equals Active)

Membership rules are executed in the order entered, and precedence is given to
AND operators over OR operators. The following three scenarios demonstrate this
execution:

1. A + B + C + D is executed (A+B) or (C+D)


2. A or B + C + D is executed A or (B+C+D)
3. A + B + C or D is executed (A+B+C) or D
Example for Scenario 3:
Membership Rule: Department Equals 100000 AND Location Equals Dallas AND
Employment Rate Type Equals Salaried OR Employment Status Equals Active
Execution: (Department Equals 100000 AND Location Equals Dallas AND Employment
Rate Type Equals Salaried) OR (Employment Status Equals Active)
The resulting group would consist of all salaried employees who are in Department
100000 and the Dallas location AND all active employees (independent of department,
location, and employment rate type).

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7 Review your calculation statement in the Rule Preview box at the bottom of the
page. If it contains red text, the calculation contains an error. Hover your cursor over
that text to identify the problem. Then continue working with your calculation.

8 When you are done, click Save.

Example: Only Active Employees


1 In the Attribute field, select Employment Status.

2 In the Operator field, select Starts with.

3 In the Value field, type A.

4 Click Add Comparison. Your comparison statement displays in the Rule Preview
box below.

Example: All Exempt Employees


1 In the Attribute field, select FLSA Status.
2 In the Operator field, select Equals.

3 In the Value field, type Exempt.

4 Click Add Comparison. Your comparison statement displays in the Rule Preview
box below.

Example: Employees Who Work in the HR Department in San Francisco


1 In the Attribute field, select Department.

2 In the Operator field, select Equals.


3 In the Value field, type Human Resources.

4 Click Add Comparison. Your comparison statement displays in the Rule Preview
box.

5 Click AND to add your second statement.

6 Click Add a Comparison/Calculation.

7 In the Attribute field, select Location.

8 In the Operator field, select Equals.

9 In the Value field, type San Francisco.

10 Click Add Comparison. Your second comparison statement displays in the Rule
Preview box below.

Example: Employees Who Have Been Employed for 60 Days or More


1 In the Attribute field, do the following:

• Select Current Date as the calculation variable.


• Select - as the mathematical symbol.
• Select Hire Date as the second variable.

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2 In the Operator field, select >=.

3 In the Value field, type 60.

4 Click Add Calculation. Your calculation statement displays in the Rule Preview box
below.

Testing a Membership Rule


Always test a membership rule after creating or changing it.
1 Point to Security Access and select Security Groups.

2 Click Add New.

3 Enter a group name that will help you to identify the members that belong to this
group.

4 Select a group type.

5 From the Rules tab, select the membership rule you created.
6 Click Members to view the members that are generated by your membership rule. If
the members are not correct, delete the security group and select Membership
Rules to edit the membership rule.

Important: An important step in testing a membership rule is to check that you have
used the correct attribute and value.

Fixing a Membership Rule That Isn’t Working Correctly


If the membership rule isn’t working correctly, select the rule on the Membership Rules
page and make sure you have:
• Selected the correct attribute. For example, you might have selected Employment
Status (Active, Terminated, or Leave of Absence) when you meant to choose
Employment Rate Type (Hourly or Salaried).
• Selected the correct calculation or comparison operator.
• Entered the correct value.
• Appropriately connected the rule statements with AND or OR.
• Entered the rule statements in the order they should be executed, with precedence
to the AND operators over the OR operators.

Assigning and Unassigning Membership Rules


Membership rules can be assigned to work groups or custom security groups. A change
in membership rule assignments has an immediate impact on users logging on. It may
change the groups to which they belong and the features to which they have access.

Tip: From the Security Group page, hover your cursor over a custom group name to
display a brief description of membership rule assignments.

1 Point to Security Access and select Security Groups.

2 Click to select the appropriate group name.

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3 On the Rules tab, click to select or clear the rule you want to assign or unassign.

4 Click Save Group.

Changing a Membership Rule


Important: A membership rule has an immediate impact on users who are logging on.
These rules can change the groups to which the user belongs and the features they can
access. If you do not want to affect users, add a new membership rule instead of
changing an existing membership rule that already has users assigned.

You cannot change a membership rule that is assigned to a security group or a work
group. First, you must unassign the rule from any security groups or work groups to
which it is assigned. Another option is to create a new rule.
1 Point to Security Access and select Membership Rules.
2 Click the rule you want to change.

Rules

3 If necessary, change the rule description.

4 Change the rule.

Tip: Click the pencil icon to edit or the X to delete a rule statement. Click Clear Rule
to delete the entire rule.

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5 Preview your revised rule statement in the Rule Preview box at the bottom of the
page. If it contains red text, there is an error that you will need to correct before you
continue. Hover your cursor over that text to identify the problem, and revise the rule
to correct the problem.

Click the rule to


change it.

6 When you are done, click Save.

7 Test your rule by assigning it to a security group or a work group. Then, validate the
members who are generated by the rule. For more information, refer to “Adding a
Membership Rule” on page 86.

Changing a Rule for an Automatically Created Custom Security Group


If you set up a custom security group for terminated employees, you must add an active
status to the membership rule for each automatically created custom security group of
the employee type. This makes terminated employees inactive in their automatically
created custom employee group(s), so the employees do not view content they should
not see.

Important: To change a membership rule for an automatically created custom security


group, first unassign the membership rule from the group. Change the rule, and then
assign the new rule to the group.

1 Point to Security Access and select Security Groups.

2 Select the group name for which you want to unassign the current membership rule.

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3 Unassign the membership rule by clicking to clear it.

Click to clear an assigned


membership rule.

4 Click Save Group. You are returned to the updated Security Groups page.

5 Point to Security Access and select Membership Rules.


6 Click the rule you want to change.

7 Click AND.

8 Click ADD a Comparison/Calculation.

9 Add a rule statement that defines employment status as active.

• In the Attribute field, select Employment Status.


• In the Operator field, select Starts with.
• In the Value field, type A.

10 Click Add Comparison.

11 Preview your revised rule statement in the Rule Preview box at the bottom of the
page, and revise the rule if necessary.

12 When you are done, click Save.

13 Point to Security Access and select Security Groups.

14 Select the group name for which you want to assign the revised membership rule.

15 Click to select the rule you want to assign.

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16 Click Save Group.

Important: If you add an employment status to one custom security group, you must
add an employment status to all custom security groups of the same employee type. This
ensures that members of multiple groups see only what you want them to.

Deleting a Membership Rule


1 Point to Security Access and select Membership Rules.

2 Click to select the radio button next to the rule you want to delete.

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3 Click Delete. Then click OK to confirm your deletion.

Tip: If you get a message indicating that the rule is currently assigned, you must
remove it from the corresponding security group or work group before deleting it. To
identify rule assignments, point to Security Access and select Security Groups.
Hover your cursor over the group name.

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Chapter 4
Setting User Access for HR & Benefits

Through ADP security management service, you have set up all users who need digital
certificates to access the HR & Benefits module of ADP Workforce Now®. The next stage
of user security for these users is to identify which features of the HR & Benefits module
they can use.
This chapter provides details on certain aspects of setting up user access in the HR &
Benefits module, including:
• Assigning the HR & Benefits profile to the user
• Restricting user access by corporate groups
For additional details on restricting user access in the HR & Benefits module, refer to
Chapter 3,“Setting User Access in ADP Workforce Now” on page 57.

Important: You must complete the security management process, including assigning
the HR & Benefits profile, for the user before you can complete the procedures described
in this chapter.

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Assigning the HR & Benefits Profile to a User


Your ADP representative has created a default profile for each module or service your
company is using. This profile allows you to control access to each of these services. In
this section, you will assign the HR & Benefits profile to any user you set up in ADP
Netsecure who should have access to this module.
To assign the HR & Benefits profile to a user, follow these steps:
1 Access ADP Netsecure.

2 Find the user.

For details on finding a user record in ADP Netsecure, refer to “Adding a New User”
on page 36 in Chapter 2.
3 On the Find User Results page, click the user name or user ID.

4 Click Assign Profiles.

5 From the Available Profiles list, select HRB. (This profile represents the HR & Bene-
fits module.)

HR & Benefits
profile

Note: You might need to


select additional profiles.
Check with your ADP
representative.

6 Click >> to move the profile to the Assigned Profiles list.

Tip: You might need to scroll horizontally to see the list of assigned profiles.

7 Click Save Changes.

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8 A window opens with a message that tells you the profile has been saved. Click Move
to the Next Step.

Do not select Assign


Another Profile. You
must completely set up the
HR & Benefits profile
before you can assign
another profile to the user.

9 Click the link, Click here NOW to register for HR/Benefits Solution.

Click this link.

10 Do one of the following:

• Click Create a new Non-EE administrative user to indicate a contract or


temporary employee.
• Click Select from existing employees or non-EE users (for all other users).

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Important: When selecting from existing employees or non-EE users, enter the last
name exactly as it appears in the HR & Benefits module. Otherwise, you will receive
an error message that the user cannot be found.

Select this option


for temporary or
contract users.
Select this option
in most cases.

11 Click Next.

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12 On the Administrative Users tab, select the business units, locations, classes, home
departments, and pay groups to which the user should have access.

• If the user should have no access restrictions, click No (Corporate Group)


Restrictions to remove all restrictions of this type.
• For users who should have access restrictions, select each setting they should be
able to access. Press Ctrl and click to select more than one setting.

13 Click Finish.

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Accessing the HR & Benefits Module


To set up user access in the HR & Benefits module:
• You must be logged on to ADP Workforce Now as a practitioner.
• You must be assigned the primary user profile in the HR & Benefits module.

Important: During the planning phase, your ADP representative set up the security
master as the primary user. If you are an ADP Netsecure security master and are unable
to perform the procedures in this chapter, check with your ADP representative to make
sure you have been assigned the correct security access.

To access the practitioner role, follow these steps:


1 Log on to ADP Workforce Now.

2 Point to the Role Selector and select Practitioner. Notice that the menus change
when you access the Practitioner role. The menus for all ADP Workforce Now services
are available.

3 Point to the HR & Benefits menu to see the available options.

From this menu, you can


set up user access in the
HR & Benefits module.

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Changing User Access Using Corporate Groups


In most cases, you will restrict access to the HR & Benefits menu through the same
features that control access to the ADP Workforce Now home page. These features are
described in Chapter 3, “Setting User Access in ADP Workforce Now” on page 57.
The only rights you should restrict through the HR & Benefits module are for these
corporate groups:
• Business units
• Locations
• Classes
• Home departments
• Pay groups
Do the following:
1 Point to HR & Benefits and select Rights.

2 Click the Administrative Users tab (if necessary).

If it is not already
active, click this tab.

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3 Select the user.


The color green identifies a
primary user.
The color black identifies a
non-primary user.
The color red means the digital
certificate has not been loaded, or
an error has occurred in the regis-
tration process for the user.
The + identifies a non-registered
user.

Important: You cannot edit the rights for the primary user. These rights are
assigned to the security master. Speak with your ADP representative if you need to
adjust security master rights.

4 Click Edit Account.

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5 On the Administrative Users tab, select the business units, locations, classes, home
departments, and pay groups to which the user should have access.

• If the user should have no access restrictions, click No (Corporate Group)


Restrictions to remove all restrictions of this type.
• For users who should have access restrictions, select each setting they should be
able to access. Press Ctrl and click to select more than one setting.

6 Click Save Changes.

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Chapter 5
Setting User Access for Payroll

Through the ADP security management service, you have set up all users who need
digital certificates. The next stage of user security for these users is to allow them to
access the Payroll module and identify which features of the Payroll module they can see
and use.
This chapter provides details on these additional security features, including:
• Assigning the Payroll profile to the user
• Changing a user profile
• Deleting a user profile
• Changing a user’s name, profile, or access rights
• Deleting a user

Note: You must complete the security management process, including assigning the
Payroll profile, to the user before you can complete the procedures described in this
chapter.

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Assigning the Payroll Profile to a User


Your ADP representative has created a default profile for each module/service your
company is using. In this section, you will assign the Payroll profile to any user you set
up in the ADP security management service who should have access to this module.
To assign the Payroll profile, go to People > Access & Security > Product Profiles.
1 Select the user.

2 Click on the user's name.

3 Click to select the PayX2 profile and move it to the Selected Product Profiles list.

Payroll profile

Note: You might need to


select additional profiles.
Check with your ADP
representative.

4 Click >> to move the profile to the Assigned Profiles list.

Tip: You might need to scroll horizontally to see the list of assigned profiles.

5 Click Assign Profile.

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6 A window opens with a message that tells you the profile has been saved. Click Move
to the Next Step.

Do NOT select Assign


Another Profile. You
must completely set up the
Payroll profile before you
can assign another profile
to the user.

7 Click the link, Click here NOW to register for Pay eXpert.

Click this link.

8 On the Users page, select Payroll Administrator in the User Profile field.

Note: During the planning phase of setting up user access, you noted access restric-
tions that might affect whether you should use the default user profiles for the Payroll
module or create new ones. If a default profile does not meet your needs, you can
modify it or create your own user profiles. Speak with your ADP representative to
determine whether to use the default profiles or create new ones.

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Important: The super user profile can only be assigned to one user in the Payroll
module and your ADP representative has already assigned this profile to the security
master.

Do not assign the ADP support associate user profile to a user unless requested to do
so by your ADP representative.

Be sure to select the correct


user profile for this user.
Remember: All access rights
in the Payroll module are
controlled through this
profile.

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9 Select whether the user has full access to all companies or custom access.

In this area, set up the level


of access the user should
have.

To Select This Option

Allow the user full access to all types of data Full access to all companies and go to Step 14.
for the company

Allow the user to access the company, but Custom access and go to Step 12.
restrict access to specific types

10 Select the appropriate access level for this user.

Select the access


level from this list.

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11 If you selected custom access, select the access level the user will have to information
(such as pay rates and salary history) in the Payroll module.

Select This Option from the Access Level


To List

Allow no access None


Note: If you change the access level of the
user’s default current company to none, the
default will reset to the parent code. If the user
does not have access to the parent code, then
the default is set to the company with the
highest alphabetical order.

Allow read-only access Read Only

Allow read/write access Read/Write

Allow access to selected departments within a By Department, then select the companies
company that apply. For employees within these depart-
ments, the user will have full read/write access
to the functions and pages permitted by the user
profile.
You can set up a maximum of 570 departments.
However, ADP recommends a maximum of
200 departments. Hold down the Control key
or the Shift key and select multiple depart-
ments.
Note: If you do not select at least one depart-
ment for a company, you will not be able to
view any employees for the associated
company.

Allow access to selected cost numbers within a By Cost Number, and then select the cost
company numbers that apply.
Note: If you do not select at least one cost
number for a company, you will not be able to
view any employees for the associated
company.

12 Click Done.

13 A window confirms you have successfully set up the user in the Payroll module. Click
Close.

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Accessing the Payroll Module


To set up user access in the Payroll module:
• You must be logged on to ADP Workforce Now as a practitioner.
• You must also be assigned the super user profile in the Payroll module.

Important: During the planning phase, your ADP representative set up the security
master as the Payroll super user. If you are an ADP security master and are unable to
perform the procedures in this chapter, check with your ADP representative to make sure
you have been assigned the correct security level.

To access the Practitioner role, follow these steps:


1 Log on to ADP Workforce Now.

2 Point to the Role Selector and select Practitioner. Notice that the menus change
when you access the Practitioner portal role. The menus for all Workforce Now
services are available.
3 Highlight the Payroll menu to see the available options. From this menu, you can set
up all aspects of user access in ADP Workforce Now for the Payroll module.

From this menu, you can


set up user access in the
Payroll module.

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Setting Up User Profiles


During the planning phase, your ADP representative discussed how the access
restrictions you identified relate to the Payroll default user profiles. You might have
decided to adjust the default profiles to better suit the needs of your organization.
The Payroll user profiles control the type of information that users can view and the
functions they can perform in the Payroll module. You selected a user profile when you
assigned the Payroll profile to the user.
The Payroll module provides the following default profiles:
• Super user (assigned by your ADP representative to you, as security master)
• Payroll administrator
• H/R administrator
• System administrator
• Remote Payroll user

Adding a New User Profile


1 Select PayrollSetup.
2 From the Setup Tasks menu, select Add New User Profiles.

Add New User


Profile

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3 On the User Profiles page, enter a unique user profile name. Choose a name that is
descriptive, easy to understand, and differentiates the user from other users.

4 Select an option to control Social Security number display in the user interface.

Note: It is recommended that you keep the default value of Masked Display
(XXX-XX-6789) or select No Display (blank) for user profiles other than Super
User. Display of entire employee Social Security numbers is not recommended. The
option you select also controls the display of dependent Social Security numbers,
Federal IDs, and beneficiary Social Security numbers in the user interface.

5 Select an option to control Social Security number display on reports.

Note: It is recommended that you keep the default value of Masked Display
(XXX-XX-6789) or select No Display (blank) for user profiles other than Super
User. Display of entire employee Social Security numbers is not recommended. The
option you select also controls the display of dependent Social Security numbers,
Federal IDs, and beneficiary Social Security numbers on reports.

6 Select an option to control bank deposit account number display in the user interface.

Note: It is recommended that you keep the default value of Masked Display
(XXXXXXXXXXXXX4567) or select No Display (blank) for user profiles other than
Super User. Display of entire employee bank deposit account numbers is not recom-
mended. The option you select also controls the display of the transit/ABA number on
reports.

7 Select an option to control bank deposit account number display on reports.

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Note: It is recommended that you keep the default value of Masked Display
(XXXXXXXXXXXXX4567) or select No Display (blank) for user profiles other than
Super User. Display of entire employee bank deposit account numbers is not recom-
mended. The option you select also controls the display of the transit/ABA number on
reports.

8 On each tab, select the functions that a user with this profile will be able to perform.

Tip: Functions are grouped according to the tasks a user can perform on each page
in the Payroll module.

9 Click Done.

Changing a User Profile


Use the User Profiles page to change the access assigned to a user profile. Changes to a
user profile take effect the next time users with this profile log on.

Note: You cannot modify the Super User profile.

1 Select PayrollSetup.

2 From the Users category, select User Profiles.

3 Click the user profile you want to change.

The profile names


are links that when
clicked display the
details of the
profile.

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4 Select options to control Social Security number and bank deposit account number
display in the user interface and on reports.

Note: If you are changing options for Social Security number display and bank
deposit account number display in the user interface and on reports, it is recom-
mended that you keep the default value of Masked Display or select No Display
for user profiles other than Super User. Display of entire employee Social Security
numbers and bank deposit account numbers is not recommended. The option you
select for Social Security number also controls the display of dependent Social Security
numbers, Federal IDs, and beneficiary Social Security numbers. The option you select
for bank deposit account number also controls the display of the transit/ABA number.

5 On each tab, make the appropriate changes and then click Done.

Deleting a User Profile


You cannot delete a user profile that has users assigned to it. You must first assign the
users to another profile and then delete the original profile. Use the Users page to
assign users to another profile. Then use the User Profiles page to delete the profile.

Note: You cannot delete the super user profile.

1 Select PayrollSetup.

2 From the Users category, select User Profiles.

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3 Click to select the check box next to the user profile you want to delete.

A selected check
box tags the user
profile for deletion.

4 Click Delete.

5 Click OK at the deletion confirmation message.

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Changing User Information


Use the Users page to change details about the user, such as name, user profile, or
access rights. These changes take effect the next time the user logs on. You cannot
change a user’s ID. You must delete the user ID you want to change and then create a
new one.

Note: Do not enter a password unless directed to do so by your ADP support represen-
tative.

1 Select PayrollSetup Tasks.

2 From the Users category, select Users.

3 Click the name of the user whose details you want to change.

Click the link to open


the details for a user.

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4 On the detail page for that user, make appropriate changes.

Remember: You cannot


assign the super user profile.
This profile has already been
assigned to the security
master.

5 If you selected custom access, then select the access level the user will have to infor-
mation (such as pay rates and salary history) in the Payroll module.

Select the access


level from this list.

Select This Option from the Access Level


To List

Allow no access None


Note: If you change the access level of the
user’s default current company to None, the
default will reset to the parent code. If the user
does not have access to the parent code, then
the default is set to the company with the
highest alphabetical order.

Allow read-only access Read Only

Allow read/write access Read/Write

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Select This Option from the Access Level


To List

Allow access to selected departments within a By Department, then select the companies that
company apply. For employees within these depart-
ments, the user will have full Read/Write
access to the functions and pages permitted by
the user profile.
You can set up a maximum of 570 departments.
However, ADP recommends a maximum of
200 departments. Hold down the Control key
or the Shift key and select multiple depart-
ments.
Note: If you do not select at least one depart-
ment for a company, you will not be able to
view any employees for the associated
company.

Allow access to selected cost numbers within a By Cost Number, and then select the cost
company numbers that apply.
Note: If you do not select at least one cost
number for a company, you will not be able to
view any employees for the associated
company.

6 Click Done.

Deleting a User
From the Users page, you can delete a user from the Payroll module.
1 Select PayrollSetup.
2 From the Users category, select Users.

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3 Click to select the check box next to the user profile you want to delete.

4 Click Delete.

5 Click OK to confirm the deletion.

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Chapter 6
Setting User Access for Time &
Attendance

Through the ADP security management service, you have set up all users who need
digital certificates to access the Time & Attendance module of ADP Workforce Now®.
The next stage of user security for these users is to allow them to access the Time &
Attendance module and identify which features of the Time & Attendance module they
can use.
This chapter provides details on these additional security features, including:
• Assigning the Time & Attendance profile to the user
• Managing Time & Attendance security groups
• Managing user access in the Time & Attendance module

Note: You must complete the security management process, including assigning the
Time & Attendance profile, to the user before you can complete the procedures described
in this chapter.

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Assigning the Time & Attendance Profile to a User


Your ADP representative has created a default profile for each service your company is
using. This profile allows you to control access to each of these services. In this section,
you will assign the Time & Attendance profile to any user you set up in the ADP security
management service who should have access to this module.
To assign Time & Attendance profile, go to People > Access & Security > Product
Profiles.
1 Select the user.

2 Click on the user's name.

3 Click to select the Time & Attendance profile and move it to the Selected Product
Profiles list.

4 Click Assign Profiles.

5 From the Available Profiles list, select the profile for the Time & Attendance module.

Time & Attendance


profile

Note: You also might


need to select addi-
tional profiles. Check
with your ADP repre-
sentative.

6 Click >> to move the profile to the Assigned Profiles list.

Tip: You might need to scroll horizontally to see the list of assign profiles.

7 Click Save Changes.

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8 A window opens with a message that tells you the profile has been saved. Click Move
to the Next Step.

Do not select Assign


Another Profile. You must
completely set up the Time
& Attendance profile
before you can assign
another profile to the user.

9 Click the link, Click here NOW to register for ezLaborManager.

Click this link.

10 The next window confirms that you have successfully set up the user in the Time &
Attendance module. Click Close.

Continue to “Managing Time & Attendance Security Groups” on page 128 to restrict user
access in the Time & Attendance module.

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Accessing the Time & Attendance Module


To set up user access in the Time & Attendance module:
• You must be logged on to ADP Workforce Now as a practitioner.
• You must be assigned the EL_ALL user profile in the Time & Attendance module.

Important: During the planning phase, your ADP representative set up the security
master and backup security master with EL_ALL access in Time & Attendance. If you are
an ADP security master and are unable to perform the procedures in this chapter, check
with your ADP representative to make sure you have been assigned the correct security
access.

To access the Practitioner role, follow these steps:


1 Log on to ADP Workforce Now.

2 Point to the Role Selector and select Practitioner. Notice that the menus change
when you access the Practitioner role. The menus for all Workforce Now services are
now available.

3 Point to the Time & Attendance menu to see the available options. From this menu,
you can set up all aspects of user access in ADP Workforce Now.

From this menu, you can


set up user access in the
Time & Attendance
module.

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The Time & Attendance Setup Page


The links on the Setup page are grouped into four sections: Users, Labor Charge
Fields, Dates, and General. To manage security, you are most concerned with the
Users section.

In the Users section, you


can set up user access for
the Time & Attendance
module.

The Users section contains these options:


• Security Groups: Allows you to assign employees to Time & Attendance security
groups. Security group assignments control which supervisors and administrators can
access employee records.
• Users: Allows you to assign Time & Attendance access rights to employees.
• Change User Passwords: All passwords are set up through the ADP security
management service. This option redirects you to security management to reset user
passwords.

Employees vs. Users


In Time & Attendance, security groups control who can view and edit employee records.
Employees and users have a different relationship to security groups. The following
explains the difference:
• An employee is a person whose Time & Attendance information is recorded in the
Time & Attendance module. An employee cannot access the Time & Attendance
module unless he/she is also a user.
Employees are assigned to a security group. This means they are members of the
security group, but they cannot view the records of other employees.
• A user is an employee who has been given access by an administrator to the Time &
Attendance module. A user can access the module to clock in and out, view benefits
information, and perform other tasks.
Users are assigned access to a security group. This means they can view the
employees who are members of security groups to which they have been given
access. However, giving a user access does not make the user a member of the secu-
rity group.

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Managing Time & Attendance Security Groups


The Time & Attendance module has its own security groups feature. You must set up
security groups in the Time & Attendance module to manage security groups in this
module.
As the security master, you can perform tasks related to Time & Attendance security
groups, such as:
• Create security groups
• Assign employees to security groups
• Assign user access to security groups
• Edit security group descriptions
• Remove employees from security groups
• Remove user access to security groups
• Delete security groups

Important: In Chapter 3, “Setting User Access in ADP Workforce Now” on page 57, you
set up security groups to manage access to ADP Workforce Now. These groups do not
control access to content in the Time & Attendance module. You must set up separate
security groups within the Time & Attendance module to manage access to content in this
module.

In ADP Workforce Now, four custom security groups with associated membership rules
and permissions are automatically created if your company is using one of these combi-
nations of modules: (1) Payroll and Time & Attendance or (2) Payroll, HR & Benefits, and
Time & Attendance. These groups are managed through the Security Groups menu
option on the Security Access menu. Refer to Chapter 3, “Setting User Access in ADP
Workforce Now” on page 57, for details on these groups.

Creating a Security Group


To create a security group, follow these steps:
1 Select Time & Attendance > Setup.

2 From the Users section, select Security Groups.

Select this option to


create a new security
group.

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3 On the Security Groups page, click Add New.

Add New

4 In the Security Group field, type a unique ID for the new security group.

5 In the Description field, type a short description of the security group.

Note: Be sure to choose a descriptive name for the group. If you need to change the
name of an existing security group, you must remove all employees from the group,
create a new security group with the desired name, and then reassign the employees
to the new group.

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6 Select the Employees tab. The Employees tab displays all employees who are
currently members of the security group.

Since you are creating a


new group, no
employees are listed yet.

7 Click the Assign Additional Employees link.

8 Click to select the check box for each employee that you want to add to the security
group.

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9 Click Done.

The Start Date field is


automatically filled in
with the current date.

10 On the Security Group page, the Start Date field is automatically filled in with the
current date. The date in this field indicates when an employee begins being a
member of the security group. To change the start date click the button and then
selecting a different date

11 To enter an end date on which the employee will stop being a member of the security
group, click the button next to the End Date field and then select a date. If you
want the employee to be a member of the security group indefinitely, do not enter a
date in the End Date field.

12 Select the Users tab. The Users tab displays all users who currently have access to
the security group. Users listed on this tab can view and edit the employees who are
listed on the Employees tab. (Because you are creating a new security group, no
users should be listed on this tab yet.)

13 Click the Assign additional administrator or supervisors link.

14 Click to select the check box for each user who should have access to the security
group and then click Done.

15 On the Security Group page, the Start Date field is automatically filled in with the
current date. The date in this field indicates when a user can begin accessing the
employees in the security group. To change the start date click the button and
select a different date.

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16 To enter an end date on which the user will no longer have access to the security
group, click the button next to the End Date field and then select an end date.
If you want the user to have access to the security group indefinitely, do not enter a
date in the End Date field.

17 Click the Users with access to all employees tab to see which users have full
access to employee records.

This user has full access


to all employees.

18 Click Submit.

Creating Security Groups by Copying Existing Security Groups


Copying a security group is a quick way to create a new security group based on an
existing security group ID, description, employee assignments, and user assignments.
The security group from which the copy is created remains unchanged in the list of
groups.
To create a new security group by copying an existing group, follow these steps:
1 Select Time & Attendance > Setup.

2 From the Users section, select Security Groups.

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3 On the Security Groups page, click the button to the right side of the security
group that you want to copy.

Copy button

4 On the Security Group page, the details of the security group is displayed. Enter a new
security group ID in the Security Group field.

Edit the fields for the


copied employee record
to make it unique.

5 In the Description field, create a unique description for the new security group.

6 On the Users tab, make any necessary edits to the list of users who have access to
the security group.

7 On the Employees tab, make any necessary edits to the list of employees who are
members of the security group.

8 Click Submit. The new security group displays in the list of existing security groups.

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Setting User Access for Time & Attendance

Assigning Employees to Security Groups


As a security master, you can assign an employee to a security group. Employees are
grouped into security groups to control who can access their information in the Time &
Attendance module.

Note: EL_ALL is a special security group that allows certain administrators to view all
employees, regardless of the employees’ security group settings. If you are setting up a
payroll administrator or other administrator who needs access to all employees, add the
administrator to the EL_ALL security group.

1 Select Time & Attendance > Setup.

2 From the Users section, select Security Groups.

3 On Security Groups page, click to select the check box next to the security group
for which you want to add employees.

4 Click the Employees tab to see all employees who are currently members of the
security group.
5 Click the Assign additional employees link.

6 In Employee ID Lookup window, click to select the check box for all those
employees you want to add to the group.

Note: The Employee ID Lookup window lists only the employees you are allowed to
view. Employees are sorted alphabetically by last name. You can quickly change the
sort order by clicking the Employee ID or First Name column headings.

To search for a specific name in the list, select Last Name from the Column
drop-down menu, enter a last name in the Search field, and then click the
button. Doing this saves the search option (Last Name in this example) as your
default setting for the Column menu in all Employee ID Lookup windows. You can
also select First Name or Employee ID from the Column menu, enter a first name
or employee ID, and click the button. The First Name or Employee ID option
is then saved as the default setting.

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7 Click Done.

8 On the Security Group page, the Start Date field is automatically filled in with the
current date. The date in this field indicates when a user can begin accessing the
employees in the security group. To change the start date click the button and
select a different date.

9 To enter an end date on which the user will no longer have access to the security
group, click the button next to the End Date field and then select an end date.
If you want the user to have access to the security group indefinitely, do not enter a
date in the End Date field.

10 When you have selected all employees you want as members of the security group,
click Submit.

Assigning User Access to Security Groups


As a security master, you can assign security group access to users. When you assign
access to a user, the user can view and edit the records of all employees who belong to
the security group. Note that assigning a user access to a security group does not make
the user a member of the group. It only allows the user access to the records of the
employees who are members of the group.
Example
You supervise the Sales group, and all of your employees are assigned to the Sales
security group. You are also a member of the Sales security group, but you cannot see
your employees’ records. Why not?
To view an employee's record, you must be assigned access to that employee's security
group. Access to employee records is controlled by the security group settings
associated with your Time & Attendance user ID, rather than the security groups you
and your employee are members of. You are probably set up as a member of the Sales
group, but you have not been configured to give you access to employees in the Sales
group. Contact your payroll or system administrator to have your user settings changed.
To assign security group access to users, follow these steps:
1 Select Time & Attendance > Setup.

2 From the Users section, select Security Groups.

3 In the Security Group ID column, click the security group for which you want to
assign access to users.

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4 On the Security Group page, all users who currently have access to the security group
are listed. Click the Assign additional users or supervisors link.

The Users tab lists all


users who have access to
this security group.

5 In the User ID Lookup window, click to select the check box next to the users you
want to add to the security group and then click Done.

Note: The User ID Lookup window lists only the employees you are allowed to view.
Employees are sorted alphabetically by last name. You can quickly change the sort
order by clicking the Employee ID or First Name column headings. To search for a
specific name in the list, select Last Name from the Column drop-down menu, enter
a last name in the Search field, and then click the button. Doing this saves the
search option (Last Name in this example) as your default setting for the Column
menu in all Employee ID Lookup windows. You can also select First Name or
Employee ID from the Column menu, enter a first name or employee ID, and click
the button. The First Name or Employee ID option is then saved as the default
setting.

Click to select the check


box for the users you want
to assign to the group.

6 On the Security Group page, the Start Date field is automatically filled in with the
current date. The date in this field indicates when a user can begin accessing the
employees in the security group. To change the start date by click the button and
select a different date.

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7 To enter an end date on which the user will no longer have access to the security
group, click the button next to the End Date field and then select an end date.
If you want the user to have access to the security group indefinitely, do not enter a
date in the End Date field.

8 When you have selected all users you want to have access to the security group, click
Submit.

Editing a Security Group's Configuration


As a security master, you can perform a variety of maintenance tasks to keep security
groups up to date.

Editing a Security Group's Description


1 Select Time & Attendance > Setup.

2 From the Users section, select Security Groups.


3 Select the ID for the security group with the description that you want to edit.

4 On the Security Group page, delete the current entry in the Description field and
type a new description.

Change this field to


update the description.

5 Click Submit.

Adding Employees to a Security Group


1 Select Time & Attendance > Setup.

2 From the Users section, select Security Groups.

3 Click the Security Group ID for the security group that you want to edit.

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4 On the Security Group page, click the Employees tab.

5 Click the Assign additional employees link.

6 In the Employee ID Lookup window, click to select the check box for each employee
you want to add as a member of the security group, and then click Done.

7 On the Security Group page, the Start Date field is automatically filled in with the
current date. The date in this field indicates when a user can begin accessing the
employees in the security group. To change the start date by click the button and
select a different date.

8 To enter an end date on which the user will no longer have access to the security
group, click the button next to the End Date field and then select an end date.
If you want the user to have access to the security group indefinitely, do not enter a
date in the End Date field.
9 To delete employees from the security group, click to select the check box in the
Delete column on the Security Group page for each employee that you want to
delete.

10 Click Submit.

Changing the Users Who Can Access a Security Group


1 Select Time & Attendance > Setup.

2 From the Users section, select Security Groups.

3 Click the Security Group ID for the security group that you want to edit.

4 On the Security Group page, click the Users tab.

5 Click the Assign additional users link.

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6 In the User ID Lookup window, click to select the check box for each user whom
you want to have access to the security group and then click Done.

Click to select the check


box for the user who should
be able to access this
group.

7 On the Security Group page, the Start Date field is automatically filled in with the
current date. The date in this field indicates when a user can begin accessing the
employees in the security group. To change the start date by click the button and
select a different date.

8 To enter an end date on which the user will no longer have access to the security
group, click the button next to the End Date field and then select an end date.
If you want the user to have access to the security group indefinitely, do not enter a
date in the End Date field.

9 To remove a user's access to the security group, click to select the check box in the
Delete column on the Security Group page for each user that you want to remove
access from.

10 Click Submit.

Viewing a List of Users Who Have Access to All Employees


1 Select Time & Attendance > Setup.

2 From the Users section, select Security Groups.

3 On the Security Groups page, click the ID for any security group in the list.

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4 Click the Users with access to all employees tab. Users with access to all security
groups are listed.

This group can access all


security groups.

Note: You cannot edit any of the assignments on this tab. The information is
read-only.

Removing Employees from Security Groups


To remove employees from a security group, follow these steps:
1 Select Time & Attendance > Setup.

2 From the Users section, select Security Groups.

3 In the Security Group ID column, click the security group containing the employee
whom you want to remove.

4 Select the Employees tab. The Employees tab lists all employees who are currently
members of the security group

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Setting User Access for Time & Attendance

5 In the Delete column, click to select the check box for each employee whom you want
to remove from the security group.

Click to select the check box for


the employee you are removing
from this group.

6 Click Submit.

Removing User Access to Security Groups


If you have the necessary authorization, you can remove a user's access to a security
group. When you remove a user's access, he/she can no longer view the records of the
employees who belong to the security group.
To remove a user's access to a security group:
1 Select Time & Attendance > Setup.

2 From the Users section, select Security Groups.

3 In the Security Group ID column, click the security group containing the user whose
access you want to remove.

4 Select the Users tab. The Users tab lists all users who can currently access the secu-
rity group.

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5 In the Delete column, click to select the check box for each user whose access you
want to remove from the security group.

6 Click Submit.

Deleting Security Groups


As a security master, you can delete security groups that are not currently being used.

Important: You cannot delete a security group if one or more employees are assigned
to it. To delete a security group, you must first remove all employees from that security
group.

1 Select Time & Attendance > Setup.

2 From the Users section, click to select Security Groups.

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3 On the Security Groups page, click to select the check box next to each security
group you want to delete.

4 Click Delete.
5 In the confirmation dialog box, click OK.

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Setting User Access for Time & Attendance

Managing User Access


As a security master, you can perform user-management tasks such as these:
• Assign Time & Attendance access to employees
• Assign user access to security groups
• Change an active user's status to inactive
• Reactivate inactive users
• Configure supervisor users to emulate other supervisors
• Allow a user to access locked pay cycles
• Delete a user's access from Time & Attendance

Important: If you are using the ADP payroll module that has an Integrated Employee
Editor (a version of the Time & Attendance Employees and User pages that exists inside
the payroll module), you should add users and make changes to user records in that ADP
payroll module. Do not make user changes in Time & Attendance. If you are not using
an integrated ADP payroll module, you can use the following instructions to add and
change user records.

Assigning Time & Attendance Access to Employees


Some employees are automatically assigned user access to Time & Attendance as part
of an import. Use the instructions below to manually assign user access to employees.

Note: An employee must already exist in the Time & Attendance database before you
can assign user access to the employee.

Some employees are automatically assigned user access to Time & Attendance as part of
an import. Use the instructions below to manually assign user access to employees.

1 Select Time & Attendance > Setup.

2 In the Users section, click Users.

Select this option to


assign user access.

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Setting User Access for Time & Attendance

3 On the Users page, click Add New.

Add New button

4 On the User detail page, select the General Information option.

General Information
option

5 In the User ID field, enter the user’s ID.

6 Click the button next to the Employee ID field, and then select the employee to
whom you want to assign access to Time & Attendance. All users to whom you have
access are listed.

Tip: To sort the list by user ID, last name, or first name, click the User ID, Last
Name, or First Name column heading. To search for a specific name, select Last
Name from the Column drop-down menu, enter a last name in the Search field,
and then click the button. (You can also search by a user ID or first name.)

7 Click the button next to the Report Group field, and then select the user's report
group.

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8 If the user should have administrator rights, click the button next to the User
Role field, and then select the appropriate user role.

Note: A user role only needs to be defined for administrator users. For supervisors,
access to supervisor services and supervisory functions is enabled when you click the
Is Supervisor box in the employee record. Do not assign a user role to users who
should not have access to administrator services.

9 In the Culture field, select the language in which the Time & Attendance module
should be displayed to the user.

10 If you have assigned the user an administrator role and you also want the user have
additional capabilities, click to select the Administrator check box. For a list of the
additional capabilities, click the icon next to the Administrator check box.

Note: If you select the Administrator check box, you must also select a user role in
the User Role field.

11 Click Submit. (After you click Submit, you can enter additional information in the
user's profile.)

Assigning User Access to Security Groups


When you assign access to a security group, you are only giving the user access to those
groups for supervisory or administrative purposes. You are not making the user a
member of the group. Supervisors should be assigned access to all security groups for
the employees they manage. Administrators who perform end-of-period operations
should be assigned access to a special company-wide security group.
To assign access to a security group, follow these steps:

Note: If the user you created is a supervisor or an administrator, you must assign the
user access to the security groups that contain the employees whose records you want
him or her to have access to. If the user needs to have access to all employees in the
company (to perform end-of-period operations, for example), select the EL_ALL security
group.

1 Select Time & Attendance > Setup.

2 In the Users section, click Users.

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Setting User Access for Time & Attendance

3 On the User detail page, select the Security option and then click Add additional
Security Groups.

Security option

4 In the Security Group Lookup window, click to select the check box for each secu-
rity group to which you want to assign the user access and click Done.

Click to select the check


box for the security group
to which you want to assign
user access.

5 On the Users page, select the user whose access to security groups you want to
configure. All users to whom you have access are listed alphabetically by last name.

Tip: To sort the list by user ID, last name, or first name, click the User ID, Last
Name, or First Name column heading. To search for a specific name, select Last
Name from the Column drop-down menu, enter a last name in the Search field,
and then click the button. (You can also search by a user ID or first name.)

6 To assign the user access to other security groups, click the Add additional Security
Groups link.
7 In the Security Group Lookup window, click to select the check box next to each
security group to which you want the user to have access, and then click Done.

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Setting User Access for Time & Attendance

8 In the Start Date column, the current date is automatically entered in the Start Date
field. This date indicates when the user will begin having access to the employees in
the security groups. To change this date, click the button to the Start Date field
for each security group and then select a different date.

9 To enter a date on which you want the user to stop having access to a security group,
click the button next to the End Date field and then select a date. If you want
the user to have access to a security group indefinitely, do not enter a date in the End
Date field.

10 Click Submit.

Note: To view a complete list of security groups to which the user can access in Time &
Attendance, click the View Employee - User Security Group Assignments link on
the right side of the page.

Viewing Security Group Assignments


As an administrator you can quickly view the current security group assignments for
employees and users that you have access to.
1 Select Time & Attendance > Setup.

2 In the Users section, click Users.

3 Select the User ID for the user whose security group assignment you want to check.
All users to whom you have access are listed alphabetically by last name.

Tip: To sort the list by user ID or first name, click the User ID or First Name column
heading. To search for a specific name, select Last Name from the Column
drop-down menu, enter a last name in the Search field, and then click the
button. (You can also search by a user ID or first name.)

4 On the User page, click the Security option.

Security option

All security groups to which the user currently has access are listed. If no security
groups have been assigned yet, the list is blank.
5 Click Employee - User Security Group Assignments.

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Setting User Access for Time & Attendance

Details of the
assignment

Under the Users who can access [NAME OF EMPLOYEE] section, the following
information is displayed in each column:

• User (Type): Lists all Time & Attendance users who can view the records of the
employee you selected in step 3.
• Security Group: Lists the security groups to which the selected employee belongs.
You can click the security group name to view details about the security group's
configuration. (If a user has access to all employees in the company, the Can access
all employees message is displayed, which cannot be clicked.)
• Start Date - End Date: Lists the date the employee became a member of the
security group and the date (if any) the employee will stop being a member of the
security group.
Under the [NAME OF EMPLOYEE] can access section, the following information is
displayed in each column:
• Security Group: Lists all security groups to which the employee you selected in step
3 has access to. You can click the security group name to view details about the
security group's configuration. If the employee does not have access to any security
groups, this section is blank.
• Start Date - End Date: Lists the date the employee began having access to the
security group and the date (if any) the employee will stop having access to the
security group.
• Employee Count: The number of employees who are members of the security
group.

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Setting User Access for Time & Attendance

Configuring Which Users Are Allowed to Emulate a Selected User


1 Select Time & Attendance > Setup.

2 In the Users section, click Users.

3 On the Users page, select a user.

4 Select the Emulation option. All users who already have permission to emulate the
selected user are listed. If no users have been given permission, the list is blank.

Note: Only supervisors and administrators can be emulated. If you selected a user in
Step 3 who is not a supervisor or administrator, the Emulation option is not available
on the User page.

Emulation option

5 Click Add Additional Supervisor Users.

6 In the Supervisor User Lookup window, click to select the check box for each
supervisor or administrator you want to give permission to emulate the user and click
Done.

7 Click Done.

8 Click Submit.

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Setting User Access for Time & Attendance

Changing an Active User's Status to Inactive


You can change an active user's status to inactive when the user is temporarily not
working. You might need to do this if a user takes maternity leave, for example.
When a user's status is inactive, the user cannot access the Time & Attendance
application. However, the user's profile is not deleted from Time & Attendance. The
status can be changed back to active at any time. The user’s settings continue to be
stored in the Time & Attendance database so that you do not have to re-enter them if
you reactivate the user later.
If a user will never again need access to Time & Attendance, you can permanently
delete a user's access. Deleting a user permanently removes the individual's access from
Time & Attendance, but does not affect the person’s employee data.

Note: Some employees are automatically assigned user access to Time & Attendance as
part of an import. Use the following information when you need to manually change user
access for employees.

To change an active user's status to inactive:


1 Select Time & Attendance > Setup.

2 In the Users section, click Users.


3 On the Users page, select the user whose status you want to change. All users to
whom you have access are listed.

Tip: To sort the list by user ID, last name, or first name, click the User ID, Last
Name, or First Name column heading. To search for a specific name, select Last
Name from the Column drop-down menu, enter a last name in the Search field,
and then click the button. (You can also search by a user ID or first name.)

4 Select Status from the menu on the left.

5 On the User page, click Inactivate User.

6 In the confirmation dialog box, click OK.

Note: A user's current status displays to the right of the user's name on the User
page. When a user's status is inactive, the user still appears in the list of users on the
main Users page. To see a list of inactive users, click Activate Users on the Users
page.

Reactivating an Inactive User


You may be asked to reactivate a user who is returning to your company from a leave of
absence, such as maternity leave. Your company may also be configured so that if a
user enters incorrect login information more than a predetermined number of times,
that user's account will be inactivated. The user will then have to contact you to
reactivate his/her account. This is done as a security precaution.
To reactivate inactive users:
1 Select Time & Attendance > Setup.

2 In the Users section, click Users.

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Setting User Access for Time & Attendance

3 On the top right side of the Users page, click Activate Users. The Activate Users
page opens, which lists all inactive users to whom you have access.

4 In the Activate column, click to select the check box for each user you want to acti-
vate.

Tip: To select all users in the list, click the check box in the header row of the Activate
column.

5 Click Activate Selected Users.

6 Click OK.

Note: When you click OK, the page is refreshed with the users you selected removed
from the list. After the page refreshes, you can activate additional users, or return to
the main Users page by clicking the Users link in the You are here path at the top
of the page.

Deleting a User’s Access to Time & Attendance


When you delete a user, only the user's access to Time & Attendance is removed. The
user's employee record is not changed or deleted.
1 Select Time & Attendance > Setup.

2 In the Users section, click Users.

3 On the Users page, select a user.

4 Click Delete User.

Delete User button

5 Click OK.

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Setting User Access for Time & Attendance

Configuring Supervisor Users to Emulate Other Supervisors


User emulation allows a supervisor or administrator to log on to Time & Attendance as
another user to resolve timecard exceptions, run end-of-period operations, and perform
other basic supervisor tasks for the other user's employees. This may be required if a
supervisor is out sick or on vacation.

Tip: If you have permission to emulate another user, log on to Time & Attendance
normally, and then click the Options button in the upper-right corner of any main page.
In the Options window, click to select the Emulation check box, choose the user you
want to emulate from the drop-down menu, and then click Submit. (For more detailed
instructions, see “Configuring Which Users Are Allowed to Emulate a Selected User”
on page 150.

1 To Select Time & Attendance > Setup.

2 In the Users section, click Users.

3 On the Users page, select the user for whom you want to configure user emulation.
All users to whom you have access are listed.

Tip: To sort the list by user ID, last name, or first name, click the User ID, Last
Name, or First Name column heading. To search for a specific name, select Last
Name from the Column drop-down menu, enter a last name in the Search field,
and then click the button. (You can also search by a user ID or first name.)

4 Select the Emulation option.

Note: All users who already have permission to emulate the selected user are listed.
If no users have been given permission, the list is blank.

5 To remove a user's permission, click to select the check box in the Delete column for
each supervisor whose emulating permission you want to remove, and then click
Submit.

6 To assign other users permission to emulate the selected user, click the Add addi-
tional Supervisor Users link.

7 On the Supervisor User Lookup page, click to select the check box next to each
supervisor or administrator you want to give permission to emulate the user. Note that
a user must have supervisor rights to emulate other supervisors.

Tip: To select all supervisors in the list, click the check box to the left of the User
heading.

8 Click Done.

9 On the User page, click Submit.

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Setting User Access for Time & Attendance

Allowing a User to Access Locked Pay Cycles


When your payroll administrator begins processing payroll for a pay cycle, he or she will
lock the pay cycle so that no further changes can be made to employee timecard data
for that pay cycle. In some special circumstances, however, an administrator user may
need to be able to modify this data after the pay cycle has been locked. For example, an
administrator may need to edit a time pair that is causing an exception that is holding up
payroll processing. As an administrator, you can assign other administrators permission
to access locked pay cycles.

Note: If a user has access to a locked pay cycle, he/she can make changes until the pay
cycle is rolled. After payroll has been processed and the cycle has been rolled, any
changes to the closed pay period must be made with a payroll adjustment.

Administrators who do not have access to locked pay cycles can still view data for locked
pay cycles, but they will receive an error message if they attempt to edit data for that
cycle.
To configure access to locked pay cycles, follow these steps:
1 Select Time & Attendance > Setup.

2 In the Users section, click Users.


3 On the Users page, select the user whose access to locked pay cycles you want to
configure. All users to whom you have access are listed.

Tip: To sort the list by user ID, last name, or first name, click the User ID, Last
Name, or First Name column heading. To search for a specific name, select Last
Name from the Column drop-down menu, enter a last name in the Search field,
and then click the button. (You can also search by a user ID or first name.)

4 Select the Pay Cycle Access option.

Pay Cycle Access


option

Note: All pay cycles to which the user already has access are listed. If no pay cycles
have been assigned yet, the list is blank.

5 If you want to delete a user's access to a locked pay cycle, click to select the check
box in the Delete column next to the pay cycle you want to delete, and then click
Submit.

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Setting User Access for Time & Attendance

6 To assign the user access to other locked pay cycles, click the Add additional Pay
Cycles link.

Pay Cycle Access option

7 On the Pay Cycle Lookup page, click to select the check box next to each pay cycle
to which you want to give the user access, and then click the Done button.

Tip: To select all pay cycles in the list, click the check box to the left of the Pay Cycle
heading, and then click Done.

8 On the User page, click Submit.

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Setting User Access for Time & Attendance

Deleting User Access from Time & Attendance


Deleting a user’s access removes that user’s ability to access the Time & Attendance
module. The user's employee record is not changed or deleted.

Tip: If you only want to remove access to Time & Attendance temporarily, you can set a
user's status to inactive. You can then reactivate the user at any time without having to
re-enter the user's data.

To permanently delete a user's access to Time & Attendance, follow these steps:
1 Select Time & Attendance > Setup.

2 In the Users section, click Users. All users to whom you have access are listed.

Tip: To sort the list by user ID, last name, or first name, click the User ID, Last
Name, or First Name column heading. To search for a specific name, select Last
Name from the Column drop-down menu, enter a last name in the Search field,
and then click the button. (You can also search by a user ID or first name.)

3 Click the user ID of the user you want to delete. The User’s information is displayed.

4 Click Delete User.

5 In the confirmation dialog box, click OK.

Security Guide 156 ADP Workforce Now


Setting Up Custom Security Groups for New Hire Checklists

Chapter 7
Setting Up Custom Security Groups for
New Hire Checklists

The ADP Workforce Now™ New Hire feature allows portal administrators to create
custom checklists to track new hire tasks, such as ordering a computer. Checklists are
organized by the employees who will complete the tasks. For example, a checklist can
be sent to a technical support employee who sets up phone service and an Internet
connection. A checklist can also be sent to a manager who provides training manuals to
a new hire and reviews corporate policy guidelines with this person.
In order to access checklists and complete assigned tasks, employees must be assigned
to the Employee Checklists custom security group. Managers must be assigned to the
Manager Checklists custom security group. These groups need to be set up.
As a security master, you were also set up as a portal administrator during the initial
planning phase. Portal administrators are responsible for setting up security groups to
control user access to features in ADP Workforce Now.

Important: The Employee Checklists and Manager Checklists custom security groups
must be created using these exact names. Permissions for each group must be assigned
carefully to ensure that members of these groups see only what they are supposed to.

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Setting Up Custom Security Groups for New Hire Checklists

Naming the Employee and Manager Groups


When setting up the Employee Checklists and Manager Checklists custom security
groups, name the groups exactly as shown in the screen shots that follow. You must
capitalize the first letter of both words and include one space between
Employee/Manager and Checklists.

Employee Checklists
group

Manager Checklists
group

Note: Detailed instructions on setting up custom security groups are provided in Chapter
3: “Setting User Access in ADP Workforce Now” on page 57.

Security Guide 158 ADP Workforce Now™


Setting Up Custom Security Groups for New Hire Checklists

Assigning Permissions to the Employee and Manager Groups


When setting up the Employee Checklists and Manager Checklists custom security
groups, you need to assign permissions carefully.

Important: Make sure that members whom you add to the Employee Checklists and
Manager Checklists custom security groups keep the same permissions that were
assigned to them in other security groups to which they belong. You do not want to
expose the users to content they should not see. You do not want to remove existing
permissions, either.

Example 1: When to Maintain Default Security Group Permissions


If all members of the Employee Checklists or Manager Checklists custom security group
that you are setting up are being pulled from a default security group of the same
employee type, assign the same permissions as this default group.
For example, all the members that you assign to the Employee Checklists group are now
inactive in the default employee security group. These members will not be able to view
the options selected for the default group unless you select the same options for the
Employee Checklists group.
On the Permissions tab, assign the same permissions as the default security group.

In this example, the


permissions that are selected
for the Employee Checklists
custom security group are the
same ones selected for the
default employee security
group.

Important: The permissions selected should include the Administrative Activities


options that allow users to receive new hire checklists. The screen shot in Example 2
shows where these options are selected.

Example 2: When to Assign Only the Administrative Activities Options


If members of the Employee Checklists or Manager Checklists custom security group
that you are setting up belong to different security groups of the same employee type,
only select the Administrative Activities options. These options allow the members to
receive new hire checklists that are assigned to them, but they do not change what the
individual members currently see and do on the site.

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Setting Up Custom Security Groups for New Hire Checklists

For example, some members that you assign to the Manager Checklists custom security
group were active users in the default manager security group. Other members belong
to more than one custom manager security group. Because these members belong to
different security groups, they have access to different areas in ADP Workforce Now.
You do not want to change these individual rights.
On the Permissions tab, only select the two Administrative Activities options.

Click to select
Administrative Activities
under Message Center at a
Glance.

Click to select
Administrative Activities
under Message Center.

Click to clear all other


permissions.

Note: Detailed instructions on setting up custom security groups are provided in Chapter
3: “Setting User Access in ADP Workforce Now” on page 57.

Security Guide 160 ADP Workforce Now™


Appendix A: Selecting Membership
Rule Attributes and Values

When adding or changing a membership rule, you will need to select the correct
membership rule attributes and enter the correct values on the Membership Rules page.
The following tables provide information for selecting membership rule attributes and
values based on fields and values in your ADP Workforce Now® modules.
The attributes and values you select when adding or changing membership rules depend
on the combination of modules your company is using. Tables 1, 2, and 3 provide
membership rule attributes and values, and the corresponding system of record fields
and values, for each module.
To find attributes and values, locate the combination of modules your company is using
below. Reference the tables listed for your module combination to determine the
membership rule attributes and values you should use.

If you have… Use…

Payroll module, HR & Benefits module, and Time Table 2, HR & Benefits Module and
& Attendance module Table 3, Time & Attendance Module

Payroll module and HR & Benefits module Table 2, HR & Benefits Module

Payroll module and Time & Attendance module Table 1, Payroll Module and
Table 3, Time & Attendance Module

Payroll module Table 1, Payroll Module

ADP Workforce Now 161 Security Guide


Appendix A: Selecting Membership Rule Attributes and Values

Table 1. Payroll Module

Membership Payroll Module Payroll Module Membership Notes


Rule Attribute Field Value(s) Rule Value(s)

EEOC Job Clas- Statutory • Execu- • 1.1 Attribute is


sification Code Compliance tive/Senior • 1.2 valid only if HR
VETS / EEO Level Offi- • 2 functionality is
cials and • 3 turned on in the
Managers • 4 Payroll module.
• First/Mid- • 5
Level Offi- • 6
cials and • 7
Managers • 8
• Professionals • 9
• Technicians
• Sales
Workers
• Administra-
tive Support
Workers
• Craft
Workers
• Operatives
• Laborers and
Helpers
• Service
Workers

Compensation — — — Attribute not


Manager used.

Location Employee Client-defined Client-defined Membership


Position rule values
Position should match
Location the
client-defined
values in the
module.

Time and — — — Attribute not


Attendance used.
Supervisor

Payroll Standard Employee Client-defined Client-defined Membership


Hours Pay Rates rule values
Current Rates should match
Standard Hours the
client-defined
values in the
module.

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Appendix A: Selecting Membership Rule Attributes and Values

Pay Group/ None Assigned by Company code Company Code


Company Code ADP, Inc. assigned by is created and
ADP, Inc. assigned when
your company is
set up.

Department Employee Client-defined Client-defined In the Payroll


Position module, click
Position the plus sign (+)
Home on the Home
Department Department
Code field to display
the Code field.

Employment Employee • Hourly • Hourly


Rate Type Pay Rates • Salary • Salaried
Current • Daily • Daily
RatesRate

Employment Employee • Active • Active


Status Position • Terminated • Terminated
Status • Leave • Leave of
Current Status • Deceased Absence
• Deceased

FLSA Status Employee Client-defined Client-defined Membership


Position rule values
Position should match
FLSA the
client-defined
values in the
module.

Shift Employee Client-defined Client-defined Membership


Position rule values
Position should match
Assigned Shift the
client-defined
values in the
module.

Performance — — — Attribute not


Manager used.

Regular or Employee CONS TEMP If client-defined


Temporary Position CONT TEMP values are used,
Position the membership
Employee Type COOP TEMP rule value
TEMP TEMP should match
the
Client-defined Client-defined
client-defined
value.

Standard Hours — — — Attribute not


used.

ADP Workforce Now 163 Security Guide


Appendix A: Selecting Membership Rule Attributes and Values

Bargaining Unit Employee Client-defined Client-defined Membership


Position rule values
Position should match
Union Code the
client-defined
values in the
module.

Full or Part Employee • FTR • FTR The Full or


Time Position • PTR • PTR Part Time attri-
Position • Client- • Client- bute and values
Employee Type defined defined are applicable
only if FTR or
PTR is selected
in the Employee
Type field in the
Payroll module.
If client-defined
values are used,
the membership
rule value
should match
the
client-defined
value.

Job Code Employee Client-defined Client-defined In the Payroll


Position module, click
PositionJob the plus sign (+)
Title Code on the Job Title
field to display
the Code field.
Membership
rule values
should match
the
client-defined
values in the
module.

Manager Employee Check box is Manager


Position selected
Position This
is a supervisor
position check
box

Security Guide 164 ADP Workforce Now


Appendix A: Selecting Membership Rule Attributes and Values

Time and Atten- — — — Attribute not


dance Employee used.

Hire Date Employee Client-defined Client-defined Membership


Position rule values
StatusHire should match
Date the
client-defined
values in the
module.

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Appendix A: Selecting Membership Rule Attributes and Values

Table 2. HR & Benefits Module

Membership HR & Benefits HR & Benefits Membership Notes


Rule Attribute Module Field Module Rule Value(s)
Value(s)

EEOC Job Clas- — — — Attribute not


sification Code used.

Compensation — — — Attribute not


Manager used.

Location Company Client-defined Client-defined Depending on


Corporate how your
Groups company is set
Structure up, you can
drop-down establish rules
list based on the
Location Location Name
Add/Edit field or the
Location Name Auxiliary field,
but not both. See
the Location
Company Code field in the
Corporate Integration
Groups Profile
Structure (Integration
drop-down Integration
list Profile).
Location
Add/Edit Membership
Auxiliary 1 rule values
should match
Auxiliary 2 the
Auxiliary 3 client-defined
values in the
Auxiliary 4
module.
Auxiliary 5

Time and — — — Attribute not


Attendance used.
Supervisor

Payroll Standard Employee Client-defined Client-defined Membership


Hours Earningsedit/ rule values
view should match
Hours per Week the
client-defined
values in the
module.

Security Guide 166 ADP Workforce Now


Appendix A: Selecting Membership Rule Attributes and Values

Pay Group / Company Assigned by Company code The Company


Company Code Corporate ADP, Inc. assigned by code is created
Groups ADP, Inc. and assigned
Structure when your
drop-down company pay
listPay Group groups are set
up.
The Company
code is the
second, third,
and fourth char-
acters in the Pay
Group Name.

Department Company Client-defined Client-defined Depending on


Corporate how your
Groups company is set
Structure up, you can
drop-down establish rules
list based on the
Department Department
Add/Edit Name field or
Department the Auxiliary
Name field, but not
both. See the
Home Depart-
Company ment field in the
Corporate Integration
Groups Profile
Structure (Integration
drop-down Integration
list Profile).
Department
Add/Edit Membership
Auxiliary 1 rule values
should match
Auxiliary 2 the
Auxiliary 3 client-defined
values in the
Auxiliary 4
module.
Auxiliary 5

Employment Employee • Hour • Hourly


Rate Type Earnings • Week • Salaried
edit/view • Two Weeks • Salaried
per • Half Month • Salaried
• Month • Salaried
• Quarter • Salaried
• Year • Salaried

ADP Workforce Now 167 Security Guide


Appendix A: Selecting Membership Rule Attributes and Values

Employment Employee • Active • Active Search for an


Status Status • Terminate • Terminated employee in the
Status Today • Retire • Retired Employee
• Place on • Leave of Management
Leave Absence Center, and then
• Deceased • Deceased select Status.
(Client- (Client- Click edit to
defined) defined) display Status
Today.
Employee
Status is Active
by default when
employees are
added in the HR
& Benefits
module.
Define the
Deceased value
in Company
EE Status.
Select Termi-
nated in the
Type field and
add the value.
The value must
be Deceased for
a membership
rule to work.
If managers are
on leave, termi-
nated, retired, or
deceased, they
are removed
from the
manager role, so
rules based on
these values will
not apply.

FLSA Status HRJobs • Exempt • Exempt Select a job


FLSA Code • Non- • Non- from the Job
exempt exempt Table and click
edit or view to
display the
FLSA Code
field.

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Appendix A: Selecting Membership Rule Attributes and Values

Shift Company Client-defined Client-defined A custom field


Custom Fields can be defined
in the
Company
Custom Fields
tab.
Depending on
how your
company is set
up, you can
establish rules
based on the
Assigned Shift
field. See the
Assigned Shift
field in the Inte-
gration Profile
(Integration
Integration
Profile).
Membership
rule values
should match
the
client-defined
values in the
module.

Performance — — — Attribute not


Manager used.

Regular or — — — Attribute not


Temporary used.

Standard Hours — — — Attribute not


used.

Bargaining Unit — — — Attribute not


used.

Full or Part — — — Attribute not


Time used.

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Appendix A: Selecting Membership Rule Attributes and Values

Job Code HRJobs Client-defined Client-defined Depending on


Job Code how your
company is set
HRJob up, you can
TitleName establish rules
based on job
codes or job
names, but not
both. See the
Job Code field
in the Integra-
tion Profile
(Integration
Integration
Profile).
Job codes and
job names are
assigned by the
client when
adding jobs on
the Add Job
Title page.
Membership
rule values
should match
the
client-defined
values in the
module.

Manager HRJobs Yes radio button Manager The Manage-


Management is selected ment Position?
Position? field displays on
the Add Job
Title page or
Edit Job Title
page after
selecting a
management
position from
the Job Table
and clicking
Add or Edit.

Time and Atten- — — — Attribute not


dance Employee used.

Hire Date Employee Client-defined Client-defined Membership


Workedit/ rule values
view should match
Date of the
Hire/Rehire client-defined
values in the
module.

Security Guide 170 ADP Workforce Now


Appendix A: Selecting Membership Rule Attributes and Values

Table 3. Time & Attendance Module

Membership Time & Atten- Time & Atten- Membership Notes


Rule Attribute dance Module dance Module Rule Value(s)
Field Value(s)

EEOC Job Clas- — — — Attribute not


sification Code used.

Compensation — — —
Manager

Location — — — Attribute not


used.

Time and Atten- Employee Check box is Y for employees


dance Super- Supervisor selected who are
visor Flag managers or
Is Supervisor supervisors
check box N for employees
who are not
managers or
supervisors

Payroll Standard — — — Attribute not


Hours used.

Pay Group / — — — Attribute not


Company Code used.

Department Maintenance Client-defined Client-defined Membership


Employees rule values
Main should match
Department the
client-defined
values in the
module.

Employment — — — Attribute not


Rate Type used.

Employment Maintenance Employee is Active


Status Employees Active is
Status selected
Terminated Employee is
Employees Inactive is Leave of
Status selected Absence
Employee
Scheduled for Terminated
Termination is
selected

FLSA Status — — — Attribute not


used.

ADP Workforce Now 171 Security Guide


Appendix A: Selecting Membership Rule Attributes and Values

Shift — — — Attribute not


used.

Performance — — —
Manager

Regular or — — — Attribute not


Temporary used.

Standard Hours — — —

Bargaining Unit — — —

Full or Part — — — Attribute not


Time used.

Job Code Maintenance Client-defined Client-defined The Job field in


Employees the Time and
Main Attendance
Job module may or
may not display
depending on
how your
company was
set up.
Membership
rule values
should match
the
client-defined
values in the
module.

Manager — — — Attribute not


used.

Time and Atten- None. None. Y for active


dance Employee employees
N for terminated
employees

Hire Date — — — Attribute not


used.

Security Guide 172 ADP Workforce Now

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