1-In management process, the most misinterpreted word is

(A) Organizing

(B) Delegating

(C) Controlling

(D) Planning

2-The department(s) that an event management company will have is (are)

(A) Creative

(B) Production

(C) Client servicing

(D) All of the above

3- Who said, “Management is a multiple purpose organ that manages a business, manages a
manager and manages workers and work”?
(A) Harold Konntz

(B) Peter Drucker

(C) Kenneth O ‘Donell

(D) Anonymous

4- Under mechanism of scientific management, scientific task setting includes:

(A) Time study

(B) Motion study

(C) Method study

(D) All of the above

5- Management as a discipline is the function of________.

(A) Science

(B) Art

(C) Creativity
(D) All of the above

6- Which theory assumes that people are naturally lazy and will avoid work and
responsibilities if possible?
(A) Theory X

(B) Theory Y

(C) Theory Z

(D) None of the above

7- Who is the person you have to give importance under the company’s checklist before
making call to the consultant.
(A) Managers

(B) Employees

(C) Customer

(D) All of the above

8- What is one of the most significant inhibitors in customer preference while purchasing
perishable items in retail?
(A) Proximity of markets

(B) Customer preference to brands

(C) Both (A) and (B)

(D) None of the above

9- The objectives in corporate governance are

(A) Growth

(B) Stability

(C) Shareholders value maximization

(D) All of the above

10- The word________denotes a function, a task, a discipline.

(A) Management
(B) Leadership

(C) Motivation

(D) None of the above

ANSWERS:
1-(A), 2-(D), 3-(B), 4-(D), 5-(C), 6-(A), 7-(B), 8-(A), 9-(D), 10-(A)

11- The concept of SBU includes

(A) Unrelated products and businesses that are separated,

(B) The fact that each SBU has its own CEO

(C) A scientific method of grouping the business

(D) All of the above

12- The factors coming under philosophy of scientific management are:

(A) Co-operation

(B) Maximum output

(C) Harmony

(D) All of the above

13- Advantage of delegation of authority results in prompt ________.

(A) Understanding

(B) Decision making

(C) Both (A) and (B)

(D) None of the above

14- Costliness of the ________ is the overriding factor determining the extent of

decentralization.
(A) Decision

(B) Staffing
(C) Controlling

(D) Managing

15- Which law states that ‘you get what you deserve and not what you desire’?
(A) Law of destiny

(B) Law of Karma

(C) Law of vision

(D) Law of peace

16- Positive motivation makes people willing to do their work in the best way they can and
improve their ________.
(A) Skills

(B) Performance

(C) Both (A) and (B)

(D) None of the above

17-______ is a tool for corporate governance.

(A) Management

(B) Communication

(C) Coordination

(D) All of the above

18-Who is the father of the three-needs theory?

(A) Vroom

(B) McClelland

(C) Peter Drucker

(D) None of the above

19-The non-financial type of motivators would be

(A) Encouragement

(B) Freedom

(C) Recognition

(D) All of the above

20- Learning organizations are adaptive to their________environment.

(A) Internal

(B) External

(C) Work

(D) None of the above

ANSWERS:
11-(D), 12-(D), 13-(B), 14-(A), 15-(A), 16-(B), 17-(B), 18-(B), 19-(D), 20-(B)

21- Fedrick Winslow Taylor’s Mechanism of Scientific Management includes

(A) Scientific task setting

(B) Planning the task

(C) Standardization of tools and equipments

(D) All of the above

22- Under the principles of effective ______, it is said that never delegate and disappear.
(A) Delegation

(B) Management

(C) Organisation

(D) Centralisation

23- The higher the ________ level of the employee, the lower the job satisfaction.
(A) Managerial

(B) Educational
(C) Satisfaction

(D) None of the above

24-________ is the result of human limitation to the span of management.

(A) Delegation

(B) Satisfaction

(C) Motivation

(D) Development

25- The different A’s of the service sector are

(A) Acceptability, Awareness, Answerability

(B) Acceptability, Awareness, Availability

(C) Administration, Awareness, Availability

(D) Acceptability, Acknowledgement, Availability

26- The external factor(s) that limit control is (are)

(A) govt. policies

(B) Market changes

(C) Economic changes

(D) All of the above

27- Communication barrier(s) in the international environment is (are)

(A) Loss by transmission

(B) Loss by poor retention

(C) Poor listening

(D) All of the above

28- Management is a creative and________process.

(A) Systematic
(B) Continuous

(C) Long

(D) None of the above

29- The old control technique(s) which were used through years is (are)
(A) Unity of policies

(B) Break-even analysis

(C) Budgetary control

(D) All of the above

30- What does a mission statement specify that the organization will achieve?
(A) Goals

(B) Profit

(C) Both (A) and (B)

(D) None of the above

ANSWERS:
21-(D), 22-(A), 23-(B), 24-(A), 25-(B), 26-(D), 27-(D), 28-(B), 29-(D), 30-(A)

31- ______ is a process of influencing people.

(A) Motivation

(B) Leadership

(C) Delegation

(D) Controlling

32- The following is (are) the element(s) of control

(A) Authority and knowledge

(B) Guidance and direction

(C) Constraint and restraint

(D) All of the above

33- Which type of strategies do professional managers help organizations in chalking out?

(A) Corporate

(B) Multi-disciplinary

(C) Both (A) and (B)

(D) None of the above

34- Limitation of control is (are)

(A) External factors

(B) Fixing of responsibility

(C) Internal factors

(D) Both (A) and (B)

35- MBO was invented by ________.

(A) Peter Drucker

(B) Koontz & O ‘Donell

(C) Henry Fayol

(D) None of the above

36- The relationship(s) for selecting the span of control would be:

(A) One to one

(B) Cross relationship

(C) Direct group

(D) All of the above

37- Management is said to be the combination of three factors, arts, science and the third is
(A) Profession

(B) Authority
(C) Communication

(D) None of the above

38- One of the popular forecast is

(A) Technological

(B) Economic

(C) Demand

(D) None of the above

39- Events are occurrences designed for ________ interests.

(A) Marketing

(B) Customer

(C) Both (A) and (B)

(D) Company

40- Limitation(s) of business planning is (are)

(A) Time Consuming

(B) Expensive device

(C) Heavy cost of planning

(D) All of the above

ANSWERS:
31-(B), 32-(D), 33-(A), 34-(D), 35-(A), 36-(D), 37-(A), 38-(C), 39-(A), 40-(D)

When we classify managers according to their level in the organizati on they are
described as _______.

Functional, staff and line managers

Top managers, middle managers and supervisors

High level and lower level managers

General managers and administrative managers

Authority, discipline, unity of command, and unity of direction are:

Taylor's four principles of management.

Principles of the human relations movement.

Elements of Weber's ideal bureaucratic structure.

Four of Fayol's fourteen principles of management.

Some of the other fields of study that affect management theory or practice include:

Political science, philosophy, anthropology and sociology

Zoology, psychology, sociology and philosophy.

Anthropology, astrology, political science and psychology.

Political science, sociology, typography and economics.

Possibly the most important pre-20th century influence on management was:

Therbligs

The industrial revolution.

Scientific management.

The division of labor.

 ________________ need involves the desire to affiliate with and be accepted by others.

Esteem

Belongingness

Safety

Self Actualization
Needs that impel creativity and innovation, along with the desire t
o   h a v e   a productive impact on our surroundings are ___________ needs.

Existence

Relatedness

Growth

 None of the Above

The decision-making model consists of four styles: directive, analytic, behavioraland

_______________.

Conceptual

Intuitive

Group interaction

Laggard

_____ is an individual's capacity to influence decisions

.

Span of control

Line authority

Staff authority

Power

An organizational design with low departmentalization, wide spans of cont
rol,authority centralized in a single person and little formalization are characteristics of  ________.

Simple structure

Functional structure

Divisional structure

 None of given option

 __________ is the form of departmentalization that groups similar jobs andactivities into
departments
.

A product structure

A divisional structure

A matrix structure

A functional structure

 
The General Manager’s meeting was most likely a result of the followingmanagement function:

Organizing

Planning

Decision-Making

Controlling
Managers today realize that long-term success can be achieved primarily bysatisfying the
customer. Customers are demanding quicker service, higher quality,and more
 _____.
 

Value for their money

Personal attention

Variety in services

Online choices

The vertical flow of communication from lower level to one or more higher levels
is _____________.

Upward communication

Downward communication

Formal Communication
Horizontal communication

A__________ is the combining of two or more companies into one organization.

Merger

Acquisition

Diversification

 None of the given options

The belief that a firm's obligation goes beyond that required by law and economics,and includes a
pursuit of long-term goals that are good for society is known as:

Social responsiveness

Ethical responsibility

Social responsibility

Social obligation

Challenging goals usually lead to __________ performance from individuals andgroups.

Higher

Lower 

Excellent

 None of the Above

Which of the following is not a basic function of the management process?

Controlling

Organizing

Working

Leading
One of the greatest effects of e-commerce is that:

Costs will be reduced

Customers will be empowered

Employees become more powerful

Computers will be less importan

Conceptual skills relate to a manager’s ability to

Take a strategic view of how parts of the organization function

Solve detailed problems in groups

Correctly evaluate organizational problems

Understand and interact effectively with others in the organization

Which of the following functions or activities requires recruiting a
n d   p l a c i n g qualified personnel needed for the organization so that it may achieve
its objectivesand goals?

Planning

Staffing

Organizing

Controlling
A variation of the electronic meeting that links together media from
differentlocations is ___________ 

E-commerce

The Delphi technique

Video conference

E-conference
 ____ plans have clearly defined objectives.

Directional

Flexible
Specific

Standing