Questionaire Construction: What Is Questionnaire ?
Questionaire Construction: What Is Questionnaire ?
What is Questionnaire ?
1. Questionnaire can be defined as a set of interrelated questions asked with a purpose to obtain
response on uniform topic.
4. Easy, understandable and reasonable arrangement of item in questioning manner to conduct the
research is called questionnaire.
5. A questionnaire is a research instrument consisting of a series of questions and other prompts for the purpose of
gathering information from respondents.
Explanation
From all above definitions we come to know that questionnaire is very popular tool for conducting
research. It is seems to be easy but in real, it is very difficult. In questionnaire you should select those
questions which are related to your research but if your questions are not related to your research
problem then it is not good for your research.
When choosing your sample make sure it is representative of the population you are studying. For
example, does it cover all ages, socio-economic groups, genders, etc?
Clear Instructions
Maximize your response rate by providing clear information and instructions as follows:
State, who you are.
Outline what the purpose of the survey is and why their response is important.
1. Close Form Questionnaire. Questionnaire that call for short response are called fixed, closed, structured,
scheduled or restricted form questionnaire. By including closed format questions in your questionnaire design, you
can easily calculate statistical data and percentages.
2. Open Form Questionnaire. Questionnaire that call for free response in respondents own words are called open,
unrestricted, unstructured or unscheduled questions. Open ended questions give your respondent an opportunity to
express their opinions and you can get true and even unexpected suggestions.
3. Mixed Form Questionnaire. This form of questionnaire consist of both close ended and open ended types of
questions depending upon the requirement of data for research studies.
4. Pictorial Form Questionnaire. This form of questionnaire consists on drawing, photographs, charts, and pictures
suitable specially for childrens and person with limited education.
Construction of Questionnaire
For framing or constructing questionnaire we have to keep following things in mind: -
1. Wording / Language of Questionnaire . Wording of the questionnaire can greately effect the answers we receive
from respondents. The wording of the questionnaire include following points: -
a. Avoid technical words.
b. Use understandable words.
c. Use simple and short words.
d. Use uniform words for every variable in research.
e. Be Specific.
f. Avoid double barrel questions.
g. Avoid double negatives.
h. Don’t ask leading questions.
i. Avoid embarrasing questions.
j. Avoid phrases.
2. Order of Questionnaire. When combining questions to form the final questionnaire the researcher must decide how
many questions to include and in wich order to present them. Few rules for questionnaire are given as under: -
a. Put the most important items in first half of questionnaire. Many people don’t complete
questionnaires. This will ensure you get the most significant data from non- finishers.
b. Ask information needed question.
c. Place the questions in logical order.
d. Put sensative questions at the end.
e. Ask open ended questions.
f. Don’t start with awkward or embarrassing questions – respondents may just give up.
Layout
The appearance of your questionnaire will go a long way towards encouraging (or discouraging)
responses. Always allow enough room for respondents to answer questions and provide plenty of white
space between questions so the questionnaire doesn’t look too ‘busy’. Use clear headings and
numbering if appropriate.
Although it’s tempting to use smaller fonts in order to squeeze your questionnaire onto a smaller
number of pages, don’t make it so small that it becomes illegible. A minimum of 10pt should be used.