Part A: Civil Works: Quality Assurance Manual
Part A: Civil Works: Quality Assurance Manual
Objective :
The objective of this manual is to ensure quality of works in the project. It is the
collective responsibility of both construction and quality assurance departments
to assure quality work, while the former will take care of field works, the latter
will ensure that the tests are conducted as per BIS specifications in well
established laboratories. The guidelines contained in the present QAM are the
minimum requirements and the Contractor can improve upon these in his
Contractor QA QC Manual.
5 Responsibility Chart
11
VISUAL DEFECTS GENERALLY OBSERVED
2 Reinforcement : Steel not laid in line, Lap length sufficient in most cases, binding
satisfactory in certain places, cranks not uniform
3 Brickwork: Improper filling of Joints, more than 15 mm joints provided, joint between
bricks not consistent. Plumb, undulating, Junction not in proper angle, staggering of
vertical joints
4 Plaster : Beam Plaster not at right angles, Plaster not in plumb. 100% accuracy not
obtained, door, window frames not in linewith plaster, Plaster in ceiling wavy, typical
corner grooves found to be out of alignment, Jambs found top be defective
7 Flooring/Paving : stone steps levels defective, marble broken, pieces and variable
colour pieces not yet changed. Grooves and joint lines not proper, level differences
between adjacent stone pieces
8 Stone Work : Grooves and joint lines not proper, level differences between adjacent
stone pieces
12
NORMAL VISIBLE CHECKS WHERE DEVIATIONS ARE POSSIBLE
I CIVIL WORKS
A Excavation
1 Benchmark
B Formwork
1 True verticals
Shuttering to be level , top level to confirm with drawing, check with levelling
3
instrument
C Reinforcement
3 Concrete depth
4 Testing with test tubes bearing location, date, mix and sign of engrs
11 Proper curing
E Brickwork
F Plaster
1 Levels
2 Finish
3 Plumb
4 Evenness
6 Even thickness
8 Pointing
G Staircases
1 Plumb of verticals
2 Grouting of verticals
3 Line of grouting
4 Fixing of railing
1 Levels
2 Slopes
3 Joints
4 Pointing
5 Shades
6 Patterns
10 Final Fixing
M Paint
1 Shade
2 Consistency
3 Pattern
4 Finish
O Tiles
1 dimensions / sizes
2 shades
3 consistency
4 patterns
5 joint details
7 levels
8 slopes
PERFORMANCE STANDARDS
BUILDING WORKS
General Objectives :
The external facade projects a first impression of the standard of workmanship. Hence,
good visual standards are to be achieved
Verification Method :
When the results of visual checking are not aggreed upon then the following methods are
to be conducted
• A - Comparision with reference sample / mock-up
• B - Physical measurement
• C - Testing on Site
DEFECT RECTIFICATION / JOINT PERFORMANCE STANDARDS
Sl. VERIFICATION
ITEM STANDARDS
No METHOD
1.0 STRUCTURAL
1.1 Corners of Plumb
Buildings B
Floor to floor height +/- 10 mm
No mortar droppings
No mortar droppings
A
Dented nosing not > 5 mm in diameter length and should not be
more than 4 per nosing B
Bug hole not > 3 mm in diameter
B
No chipped edge
A
No ponding
C
No rust
A
Nosing level with step not > 3 mm
B
horizontal alignment not > 5 mm over the width of staircase
B
Stairsase curb parallel to wall not > 10 mm over flights of steps
B
1.8 Light weight Surface are even, not > 3 mm over 1 m length
Partition B
Joint size : 10 mm +/- 3 mm
B
Horizontal alignment of the joint not > 3 mm over 600 mm and not .
5 mm over 3 m B
Vertical alignment of the joint not > 3 mm over panel height
No footprint / indentation
A
2 ARCHITECTURAL / FINISHING
2.1 Plastering Cracks across panel : not > 0.3 mm wide & not > 500 mm long
B
Surfaces are even : not > 3 mm over 1 m length
B
2.2 Painting Shades as per approved pattern
2.4 Floor Tiles Surface are even and levelled to proper fall with no stagnation of
water C
Joints are aligned
B
Joint Size
B
open joint : 7 mm to 10 mm
close joint : 1 mm to 3 mm
Intermediate joint : 4 mm to 6 mm
close joint : 1 mm to 3 mm
Intermediate joint : 4 mm to 6 mm
LB (CONTRACTOR)
B SERVICES CLEARANCE
REMARKS
CONTRACTOR SERVICES IN CHARGE Asst. MANAGER / Dy. MANAGER Sr. SERVICES MANAGER
( LB) (TATA) (TATA)
C SAFETY CLEARANCE
REMARKS
D INSPECTION
1 BOTTOM LEVEL OF PCC OK / NOT OK
2 COMPACTION OK / NOT OK
3 FORM SIDES OK / NOT OK
4 SURFACE FINISH OK / NOT OK
5 ANTI -TERMITE TREATMENT OK / NOT OK
INSTRUCTIONS
D POUR DETAILS
1 DATE START TIME FINISH TIME
2 WEATHER CONDITION
3 TEMPERATURE OF CONCRETE
4 SLUMP AT SITE
5 AMOUNT OF CONCRETE USED ( m3 )
__________________
CONTRACTOR
B SERVICES (TATA) CLEARANCE
ITEMS MECH. CLEARANCE PLUMBING. CLEARANCE ELECT. CLEARANCE
1 SLEEVES
2 CONDUITS
3 TRENCH
REMARKS
REINSPECTION INSTRUCTIONS
D POUR DETAILS
1 DATE START TIME FINISH TIME
2 WEATHER CONDITION
3 TEMPERATURE OF CONCRETE
4 SLUMP AT SITE
5 AMOUNT OF CONCRETE USED ( m3 )
CONTRACTOR
REMARKS
REINSPECTION INSTRUCTIONS
D POUR DETAILS
1 DATE START TIME FINISH TIME
2 WEATHER CONDITION
3 TEMPERATURE OF CONCRETE
4 SLUMP AT SITE
5 AMOUNT OF CONCRETE USED ( m3 )
COMMENTS
1 PLANNED DATE
2 LOCATION / GRID
4 THICKNESS
Remarks :
Checked By Approved By
LB Sr. Executive/Project Engineer Sr. Manager
( CONTRACTOR ) ( TATA ) ( TATA )
Check Card - Plaster Work
PROJECT :TATA LA VIDA FORMAT NO : F / 05
DATE : REF. NO. :
CONTRACTOR : LB
1 Building
2 Location / Grid
3 Inspection date
4 Mortar Ratio
5 DRAWING REFERENCE
PRE-PLASTERING CHECK
S.No. Item Check/ Tolerance Observations Remarks
1 Opening / Sleeve Required As per drg. Yes / No
2 Opening Sizes As per drg. Ok / Not Ok
3 Wetting of Wall before Plaster Visual Ok / Not Ok
4 Level Pegs Ok / Not Ok
5 Chicken Wire-mesh & Hacking of RCC Surface Visual Ok / Not Ok
6 Corner Bead Fixing Visual Yes / No
7 Skirting requirement As per drg. Yes / No
CHECKED BY APPROVED BY
POST-PLASTERING CHECK
S.No. Item Check/ Tolerance Observations Remarks
1 Thickness of Plaster Ok / Not Ok
2 Verticality of Plastered Surface Ok / Not Ok
3 Hollowness in plaster By tapping Ok / Not Ok
4 Trueness of Plastered surface (IS:1661-Cl.15) Ok / Not Ok
5 Straightness of Edges (IS:1661-Cl.15) Ok / Not Ok
6 Grooves Ok / Not Ok
7 Alignment of Grooves Visual Ok / Not Ok
8 Chamfering of Edges Yes / No
9 Right Angle for Corners Ok / Not Ok
10 Cracks Along Wall Ok / Not Ok
11 Skirting requirement Yes / No
12 Curing (IS :1661 - Cl.No. 16) Ok / Not Ok
CHECKED BY APPROVED BY
Sr. Executive/Project Engineer Sr. Manager
(CONTRACTOR) (TATA) (TATA)
Check Card - Tiling Work (Floor/Wall)
PROJECT :TATA LA VIDA FORMAT NO : F / 06
DATE : REF. NO. :
CONTRACTOR :
CONTRACTOR
SERVICES CLEARANCE
C CIVIL INSPECTION
Item Acceptance/ Tolerance
1 Tiles soaked As per specifications OK / NOT OK
2 Tile Layout, colour, pattern As per drawing OK / NOT OK
3 Bottom Tile size As per drawing OK / NOT OK
4 End tile sizes Not less than half full size OK / NOT OK
5 Groove sizes As per drawing, Straightness OK / NOT OK
6 Water proofing (on slabs above GFL) Done as per specifications OK / NOT OK
7 Location of fixtures As per drawing welcome OK / NOT OK
8 Borders & Pencils As per drawing OK / NOT OK
9 Pointing Colour matching OK / NOT OK
10 Cutting of edges Cut edges to be straight, not broken OK / NOT OK
11 Slope (in floor) As per drawing OK / NOT OK
12 Floor drops As per drawing OK / NOT OK
13 Corner/ special tiles As per drawing OK / NOT OK
14 OVERLAPS
RE-INSPECTION REQUIRED YES / NO
INSTRUCTIONS:
REINSPECTION INSTRUCTIONS
5 CURING
6 GROOVES if any + 2 mm for each 2 m length
7 GROOVE FILLING depth to be checked
8 PROTECTION OF FLOOR Visual check
9 WATER PONDING TEST 24 hrs. water to be stored
10 SCAFFOLDING PROVISION Visual
11 AIR CAVITIES Tapping with wooden mallet
CHECKED BY APPROVED BY
Requested By :
(CONTRACTOR)
INSPECTION TOLERANCE
1 BOTTOM LEVEL OF EXCAVATION OK / NOT OK + /- 20MM
2 CONDITION OF SUB-GRADE OK / NOT OK
INSTRUCTIONS
CONTRACTOR
B ITEMS MECH. CLEARANCE PLUMBING CLEARANCE ELECT. CLEARANCE
1 DUCTS
2 PIPING
3 CONDUITS
4 FIXTURES
5 OTHERS
RE-INSPECTION REQUIRED YES / NO
REMARKS:-
SERVICES CLEARANCE
C CIVIL INSPECTION
Item Acceptance/ Tolerance OK/NOT OK
1 Material As per specifications OK/NOT OK
2 Layout, colour, pattern As per drawing OK/NOT OK
3 Grid Sizes As per drawing OK/NOT OK
4 Hangers/ Supports & framing Locations, Fixing method OK/NOT OK
5 Leveling of supports +/- 5 mm, OK/NOT OK
6 Ceiling Height As per drawing OK/NOT OK
7 Cutouts for fixtures Location, shape and size as per drawing OK/NOT OK
8 Grooves/ Joints/ Taping As per specifications OK/NOT OK
9 Undulations Visual check OK/NOT OK
10 Access hatch Location and size OK/NOT OK
11 Mouldings Location, shape and size as per drawing OK/NOT OK
12 Cornices Location, shape and size as per drawing OK/NOT OK
13 Cracks/ damages Visual check OK/NOT OK
14 Protection to floor Visual check
15 Special Requirements As per drawing
RE-INSPECTION REQUIRED / NOT REQUIRED
INSTRUCTIONS:-
REINSPECTION INSTRUCTIONS
LOCATION
A) PRELIMINARIES :
(CHECKED /
1 PAINT MANUFACTURER'S RECOMMENDATIONS NOT CHECKED)
B) SPECIFICATION REQUIREMENT :
D) PAINT COATS:
REMARKS :
1 Location / Grid
2 Inspection date
3 Inspection time
No. Tolerance Date Name Pass/ Fail Date Name Pass/ Fail
REMARKS:
CONTRACTOR
SERVICES CLEARANCE
C CIVIL INSPECTION
Item Acceptance/ Tolerance
1 Layout As per drawing OK / NOT OK
2 Base Mix As per specifications OK / NOT OK
water / cement Slurry As per specifications OK / NOT OK
CC thickness As per specifications OK / NOT OK
compaction & levelling As per specifications OK / NOT OK
Evenness As per specifications OK / NOT OK
7 Laying Cement Slurry As per specifications OK / NOT OK
8 Mortar mix As per specifications OK / NOT OK
9 Proper joining As per specifications OK / NOT OK
10 Proper levelling As per specifications OK / NOT OK
11 Proper edge matching As per specifications OK / NOT OK
Slope As per specifications
Joint grouting As per specifications
Cunning As per specifications
12 Finishing Grinding As per specifications OK / NOT OK
13 Final Grinding As per specifications OK / NOT OK
Rubbing As per specifications
Repair applied at all As per specifications
grinding stages As per specifications
14 Polishing As per specifications
RE-INSPECTION REQUIRED YES / NO
INSTRUCTIONS:
REINSPECTION INSTRUCTIONS
S.No. Item
REMARKS:
Sr. Executive/
Project Engineer Sr. Manager
Contractor TATA TATA
Visual, Dimensional & Performance Check
PROJECT :TATA LA VIDA FORMAT NO : F / 19
DATE : REF. NO. :
CONTRACTOR :
1 Name of Equipment:
2 Manufacturer:
3 Model:
4 Make:
5 Capacity:
6 Inspection Date
7 Factory Location
8 Equipment Description:
S. No. Item Method of Test Acceptable Value Test Results Comments/ Remarks
I PHYSICAL CHECKS
1 Dimensions Measurement As per Contract drg L x B x H or TH
2 Colour Visual check As per Contract spec
3 Dent/Damage Visual check Uniform Surface
II PERFORMANCE TESTS
INSPECTION COMMENTS
RESULT OF INSPECTION
Passed
Not passed, To be re-inspected
Date of re-inspection ( If required)
INSTRUCTIONS
CHECKED BY APPROVED BY
REINSPECTION
INSTRUCTIONS
INSPECTION TOLERANCE
(IN 3.0 M)
1 COMPACTION (ROLLING DONE) OK/ NOT OK
2 LEVELS OK/ NOT OK +10/ -20 MM
3 CAMBER OK/ NOT OK +/ -10 MM
4 SURFACE CONDITION DRY/ WET
5 MATERIAL OK/ NOT OK
INSTRUCTIONS
CHECKED BY APPROVED BY
REINSPECTION
INSTRUCTIONS
INSTRUCTIONS
DESCRIPTION
ATTACHMENT :
INSTRUCTED BY CHECKED BY
(CONTRACTOR) DATE :
Observation:
JUSTIFICATION :
DESCRIPTION OF COSTS :
DATE :
DISTRIBUTION LIST
DATE :
DATE :
Check Card - Marble & Stone Work
PROJECT :TATA , LUDHIANA FORMAT NO : F / 12
DATE : REF. NO. :
CONTRACTOR :
S.No. Type of Thickness Size of Place of Fixing Type of Level Joints of
Stone Stone Flooring Wall Cladding Counter/ Partition Polish Stone