MODEL 5128/29

Fire Slave Communicator

Installation Manual Part Number 150805D, 06/02

Trim Line
Content

Section 1
Introduction .........................................................................................................................................................1
1.1 Features ...............................................................................................................................................................1
1.2 Optional Devices .................................................................................................................................................2
1.3 UL Fire Listed Receivers Compatible with the 5128/29 ....................................................................................2
1.4 How to Use this Manual ......................................................................................................................................2
1.5 How to Contact Silent Knight .............................................................................................................................3

Section 2
Agency Requirements ..........................................................................................................................3

2.1 Telephone Requirements .....................................................................................................................................3

2.2 FCC Warning ......................................................................................................................................................4
2.3 UL Listings and Requirements ...........................................................................................................................4

Section 3
Panel Description and Installation .......................................................................................5

3.1 Panel Description ................................................................................................................................................5

3.1.1 Phone Line Monitors ....................................................................................................................................5
3.1.2 Watchdog Circuit ..........................................................................................................................................5
3.1.3 Power Loss Reporting...................................................................................................................................5
3.1.4 EEPROM ......................................................................................................................................................5
3.1.5 DC Power......................................................................................................................................................6
3.1.6 Indicator Lights.............................................................................................................................................6
3.2 Wiring .................................................................................................................................................................7
3.2.1 Wiring Precautions .......................................................................................................................................7
3.2.2 Connector Descriptions.................................................................................................................................7
3.2.3 Wiring and Board Layout Diagram ..............................................................................................................8
3.2.4 Electrical Ratings ..........................................................................................................................................8
3.2.5 Wire Routing.................................................................................................................................................9
3.3 DC Power Connection ......................................................................................................................................10
3.4 Mounting and Grounding ..................................................................................................................................11
3.4.1 Grounding the 5129 Board .........................................................................................................................11
3.4.2 Grounding the 5129 Cover .........................................................................................................................11

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3.5 Channel Operation and Wiring .........................................................................................................................12

3.5.1 Dry Contact .................................................................................................................................................12
3.5.2 Voltage Input (Active High) .......................................................................................................................12
3.6 AC Monitoring ..................................................................................................................................................13
3.6.1 Voltage Input—Active High .......................................................................................................................13
3.6.2 Dry Contact .................................................................................................................................................13
3.6.3 Monitor AC (Available with the Model 5129 only) ...................................................................................14
3.7 Relay Connection ..............................................................................................................................................15
3.8 Telephone Line Connection ..............................................................................................................................16
3.9 Remote Annunciator Installation ......................................................................................................................17
3.9.1 Model 5230 Connection..............................................................................................................................17

Section 4
Normal Operation ......................................................................................................................................18

4.1 5230 Operation ..................................................................................................................................................18

4.1.1 Power LED Indicator ..................................................................................................................................18
4.1.2 Buzzer .........................................................................................................................................................18
4.1.3 5230 Key Functions ....................................................................................................................................19
4.2 Operating Modes ...............................................................................................................................................20

Section 5
Programming ...................................................................................................................................................21
5.1 Programming with the 5230 Remote Annunciator ...........................................................................................21
5.2 Programming with the 5541 Downloading Software ........................................................................................22
5.3 Programming Options .......................................................................................................................................22

Section 6
Reporting ..............................................................................................................................................................29

6.1 Reporting Codes ................................................................................................................................................30

Section 7
Troubleshooting ..........................................................................................................................................31
7.1 System Messages ...............................................................................................................................................31
7.2 Silencing Troubles .............................................................................................................................................31

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SECTION 1
INTRODUCTION
The Silent Knight Model 5128/29 is a low-cost slave communicator that meets the requirements for UL 864,
NFPA 72 Fire Alarm Systems for Central Station Service and NFPA 72 Remote Supervising Station Fire
Alarm Systems.
1.1 Features
• Compatibility with the Security Industry Association (SIA) reporting format and several other standard
reporting formats.
• Four channel (zone) inputs for system status reporting: fire alarm (channel or zone 1); system trouble–
channel 2 (or zone 2); supervisory–channel 3 (or zone 3); and miscellaneous–channel 4 (or zone 4).
• Optional two-number dialing with same or different account codes and reporting formats. Alarms,
troubles, and tests can be programmed to be reported to either or both numbers.
• Programmable as rotary-only or as Touch-Tone/rotary dialing.
• Built-in dual phone line-seizure circuit.
• Dual phone line monitor circuits.
• Transient voltage protection of phone lines.
• Built-in audible trouble buzzer.
• One relay output, programmable for alarm or trouble conditions.
• Light-emitting diodes (LEDs), visible from front of enclosure, indicating: trouble condition (yellow);
presence of DC power (green), phone line 1 trouble (red); and phone line 2 trouble (red).
• Easy, English-language programming using Model 5230 Remote Annunciator.
• Fuseless design, 24 VDC.
• Electrically erasable read-only memory (EEPROM) for nonvolatile storage of all programmable option
data. Eliminates the need to reprogram the communicator if power is lost.
• Built-in watchdog circuit that monitors the operation of the 5128/29 and resets the communicator if a fault
is detected.
• Active high or contact closure input.
• Model 5129 can directly monitor control panel’s primary power.
• Compatibility with many Underwriters Laboratories (UL) Fire Listed receivers. (See Section 1.3 for list.)
• Model 5128 housed in 8-5/8" x 4" x 1-3/8" enclosure for mounting inside control panel.
• Model 5129 housed in a 10" x 10" metal enclosure.

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1.2 Optional Devices

The following accessories are available for use with the 5128/29:
• Model 5230 Remote Annunciator for programming, troubleshooting, and system operation. Only one
model 5230 can be used.
• Cable for 5230, P/N 130294.
• 5541 Downloading Software for remote programming. (Must be Revision 3.7 or later.)
• 5530 Modem. Required if the 5541 downloading software is used.
1.3 UL Fire Listed Receivers Compatible with the 5128/29
The following UL Listed receivers are compatible with the 5128/29:
RECEIVER FORMATS
Silent Knight Model 9000, 9500, or 9800 BFSK14
Note: The Model 9000 receiver does not BFSK23
accept CID format. SK 3/1
SK 4+2
SIA8
SIA20
Contact ID (CID)
Osborn & Hoffman Quickalert SK 3/1
SK 4+2
SIA8
SIA20
BFSK14
BFSK23
Ademco 685 SK 3/1
SK 4+2
FBI CP220 SK 3/1
SK 4+2
Radionics D6500 BFSK 1400
BFSK 2300

1.4 How to Use this Manual

This manual is intended for use with Revision P of the 5128/29 printed circuit board. If you are installing or
servicing a different revision level and do not have the correct manual, contact Silent Knight for the correct
information.
In this manual, a rectangle represents a key that you press if you are using the optional Model 5230 Remote
Annunciator. For example, “Press ENTER ” means “Press the <ENTER> key.”

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 Agency Requirements

1.5 How to Contact Silent Knight

For questions and problems with Silent Knight products, contact Silent Knight Technical Support at
800-328-0103 (or 763-493-6455). To order parts, contact Silent Knight Sales at 800-446-6444
(or 763-493-6435).

SECTION 2
AGENCY REQUIREMENTS
2.1 Telephone Requirements

1. If requested by the telephone company, the following information must be provided before connecting this
device to the phone lines:
A. Manufacturer: Silent Knight
B. Model Number: 5128/29
C. FCC Registration Number: AC6USA-75160-AL-E
Ringer equivalence: 0.1B
D. Type of jack (to be installed by the telephone company): RJ31X
2. This device may not be directly connected to coin telephone or party line services.
3. This device cannot be adjusted or repaired in the field. In case of trouble with the device, notify the install-
ing company or return:
Silent Knight
7550 Meridian Circle
Maple Grove, MN 55369
763-493-6455
800-328-0103
4. If the Model 5128/29 causes harm to the telephone network, the telephone company will notify the user in
advance that temporary discontinuance of service may be required. If advance notice is not practical, the
telephone company will notify the user as soon as possible. The user has the right to file a complaint with
the Federal Communications Commission if he or she believes it is necessary.
5. The telephone company may make changes in its facilities, equipment, operations, or procedures that
could affect the operation of the equipment. If this happens, the telephone company will provide advance
notice so that you can make the necessary modifications to maintain uninterrupted service.

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2.2 FCC Warning

WARNING:
This device has been verified to comply with FCC Rules Part 15. Operation is subject to the following conditions: (1) This device may
not cause radio interference, and (2) This device must accept any interference received, including interference that may cause
undesired operation.

2.3 UL Listings and Requirements

Model Listed As:

Signaling device subassembly for use in Fire Alarm Systems for Central
Station Service.
5128
Signaling device subassembly for use in Remote Supervising Fire Alarm
Systems.
Signaling device for use in Fire Alarm Systems for Central Station Service.
5129
Signaling device for use in Remote Supervising Fire Alarm Systems.
All UL installations must comply with the requirements described below. Refer to the control unit’s installation
manual for complete information.
5128 Requirements:
The 5128 must be mounted within a UL listed compatible fire control panel.
5129 Requirements:
The 5129 and the UL listed compatible fire control must be installed in the same room. All wiring between the
5129 and the UL Listed compatible fire control panel must be enclosed in conduit.
Requirements for both 5128 and 5129:
All electrical connections must comply with the ratings shown in section 3.2.4. In a remote signaling
installation, the control unit, slave dialer, and receiver at the remote site must all be UL listed for remote
signaling.

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SECTION 3
PANEL DESCRIPTION AND INSTALLATION

CAUTION:
To avoid the risk of electrical shock, make sure the main control power is OFF when wiring. DO NOT apply power until
wiring is completed following the procedures described in this manual.

3.1 Panel Description

3.1.1 Phone Line Monitors
The 5128/29 dialer has two phone line monitor circuits, which detect phone line faults by monitoring their
voltages. These circuits feature a 40 to 90 second delay before a line fault is reported as a trouble. When a fault
is detected for longer than this amount of time, the audible trouble signal will sound, the message will be
displayed on the 5230 annunciator liquid crystal display (LCD) (if used), and the trouble will be reported to the
central station.
Note: To comply with industry standards, this product is equipped with line seizure. This means that any time the sys-
tem’s dialer needs to communicate with the central station, it will NOT be possible to use any telephones that are
on the same line(s) as the fire system. Normally this condition will last less than one minute, but could last for as
long as 15 minutes under adverse telephone circuit conditions.

3.1.2 Watchdog Circuit

If the 5128/29 stops running, the watchdog circuit automatically detects the problem and attempts to resume
normal operation by resetting the communicator. Each time the watchdog circuit resets the system, it also
sounds the trouble signal.

3.1.3 Power Loss Reporting

The 5128/29 will report low AC conditions. It can monitor a contact closure AC failure output. The 5129 can
also monitor the control panel’s main AC power input.
The AC report delay time is programmable. See Section 5, Step 21.

3.1.4 EEPROM
The electrically erasable read-only memory (EEPROM) is used to store specific information such as system
configuration, telephone numbers, reporting format, and account numbers. The EEPROM retains the
programmed information even when all electrical power is removed. It can be programmed more than 1,000
times without losing its ability to store information.

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3.1.5 DC Power
The 5128/29 operates on 18-40 VDC rectified power from the main fire control panel.

3.1.6 Indicator Lights

The 5128/29 has four LEDs to indicate status.
TROUBLE LED (yellow)
ON - A system trouble condition exists.
OFF - No trouble condition exists.
Flashing - Silenced Trouble

DC POWER LED (green)

ON - The panel is running on DC power.
OFF - The panel has lost all power.
Flashing - The panel is reporting.

PHONE LINE 1 LED (red)

ON - Phone line 1 has a trouble condition.
OFF - Normal condition.
Flashing - Communication Trouble (Failed to report using this Line)

PHONE LINE 2 LED (red)

ON - Phone line 2 has a trouble condition.
OFF - Normal condition.
Flashing - Communication Trouble (Failed to report using this Line)

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3.2 Wiring
3.2.1 Wiring Precautions
High and low voltage must be separated by at least one-quarter inch. See Section 3.2.5 for more information.
High current input/output: AC monitoring (if monitored directly)
Low current input/output: 24 VDC power and channel (zone) wiring
Audio input/output: Telephone wiring
High frequency noise, such as that produced by the inductive reactance of a bell, can also be reduced by
running the wire through ferrite shield beads or by wrapping it around a ferrite toroid.

3.2.2 Connector Descriptions

PIN CONNECTOR FUNCTION
P1 DC power
P2 Channel (zone) inputs
P4 5230 connect
P5 Low AC channel input

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3.2.3 Wiring and Board Layout Diagram

Earth Ground

DC Power
(See Section 3.3)
Silence Button
(See Section 7.2)

5230 Connector
(See Section 3.9.1) All Circuits Supervised
Power Limited except
Direct AC Monitoring,
To Telco
Channel Inputs which is supervised only
Lines (See
(See Section 3.5) Section 3.8)

Low AC Channel
(See Section 3.6)

Relay Terminals
Contact Rating
1A @ 24VDC or 24VAC
(See Section 3.7)

Direct AC Monitoring
(See Section 3.6.3)

Figure 3-1 Model 5128/29 Wiring and Board Layout

3.2.4 Electrical Ratings

PRIMARY DC: VDC: 18 - 40
Current draw, standby at 24 VDC
143 mA max. with annunciator attached
84 mA max. without annunciator
Current draw, alarm at 24 VDC
227 mA max. with annunciator attached
154 mA max. without annunciator
AC RATING: 45 mA max.
CHANNEL (ZONE) INPUTS: 0 - 30 VDC input
10 mA max. current draw
MAX. WATCHDOG RESPONSE: 50 seconds

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3.2.5 Wire Routing

High voltage and low voltage inputs must be separated by at least one-quarter inch and must be wired through
different knockout holes in the fire control cabinet to maintain the separation.
Figure 3-2 below shows an example of how to route the wire if you are using the model 5129. If you are using
the 5128, refer to the fire control panel installation manual for wire routing instructions.

Cable Clamp
See instructions
Below
Board Ground

To Telco
Lines

Cable Tie

Must be enclosed
in conduit.

From AC

Figure 3-2 Routing Wire for the 5129

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3.3 DC Power Connection

Connect DC power to the 5128/29 as shown in Figure 3-3.
Supervised

Red

Black

Positive Negative
Power from Power from
Control Panel Control Panel

18-40 VDC rectified power

(See Figure 3-2 for cable
clamp installation)

Figure 3-3 DC Power Connections

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3.4 Mounting and Grounding

The 5129 cabinet should be installed in the same room as the control panel (wire in conduit). Mount the 5129
so it is firmly secured to the wall surface. When mounting on concrete, especially when moisture is expected,
attach a piece of ¾” plywood to the concrete surface before attaching the 5129.
If you are using the 5128, refer to the fire control panel installation manual for mounting instructions.

3.4.1 Grounding the 5129 Board

Ground the 5129 board as shown in Figure 3-2.

3.4.2 Grounding the 5129 Cover

Before connecting power to the 5129, connect the earth ground wire to the base and cover. Make sure that the
ring lugs are oriented properly. Figure 3-4 shows the proper connection and orientation.
After the 5129’s cover and base are attached, make a slight bend to the wire that is attached to the cover. This
keeps the wire from getting caught between the cover and base when the cover is closed.

Figure 3-4 Connecting the Ground Wire

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3.5 Channel Operation and Wiring

The 5128/29 features four fully supervised channel (zone) inputs. They can be programmed to accept two types
of inputs. Contact closure, and active high voltage input.
CHANNEL 1 (ZONE 1): FIRE ALARM
CHANNEL 2 (ZONE 2): FIRE TROUBLE
CHANNEL 3 (ZONE 3): SPRINKLER SUPERVISORY
CHANNEL 4 (ZONE 4): UNDEFINED ALARM

3.5.1 Dry Contact

A short across the end-of-line resistor (EOL) causes an active channel (zone). An open loop causes a trouble
condition.

Dry Contact
Example

UL Listed 4.7 k EOL

Model 7628

Voltage Input
Example Supervised
Power Limited

Figure 3-5 P2 Connections

3.5.2 Voltage Input (Active High)

Figure 3-5 illustrates how to wire the 5128/29 for an active high voltage input. The input must be from a
compatible UL listed control panel. A short across the EOL or an open loop causes a trouble condition. Pulling
the input high (10 to 30 VDC) causes the channel to activate.
The Cerberus Pyrotronics System 3 with CSI-35 and Faraday Firewatch II/II+2 with MPC-2000 and DI-1 are
UL listed control panels that have an active high input.

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3.6 AC Monitoring
The 5128/29 features an AC monitoring circuit. The communicator will report AC trouble when AC has been
below 85 percent of nominal for a programmed amount of time. The 5128 AC monitoring can be performed
with a dry contact active high voltage input (see Section 3.6.1). The Model 5129 can monitor AC voltage
directly (see Section 3.6.3).

3.6.1 Voltage Input—Active High

If the fire control panel has an active high AC trouble voltage output (10 to 30 VDC), attach this output directly
to the low AC channel input on the 5128/29. (See Figure 3-6.)
The Cerberus Pyrotronics System 3 with CSI-35 and Faraday Firewatch II/II+2 with MPC-2000 and DI-1 are
UL listed control panels that have an active high input.

3.6.2 Dry Contact

If the fire control panel monitors its AC input and has a contact closure AC trouble output, apply 10 to 30 VDC
to the AC monitor input of the 5128/29 through the normally closed contacts of the FACP (see Figure 3-6).
Select “Active Low” in programming Step 20.
•

Supervised Supervised
Power Limited Power Limited

Active High Input Configuration Dry Contact Input Configuration

Figure 3-6 AC Monitoring Configurations Through P5

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3.6.3 Monitor AC (Available with the Model 5129 only)

The 5128/29 can perform direct AC monitoring of the fire control panel’s 120 VAC power input. The wires
attached to the 5129 board can be connected directly to the AC as shown in Figure 3-7 below. Make sure you
do not attach the low AC channel input here.

Supervised

Figure 3-7 Direct AC Input

Note: Refer to installation instructions for the fire alarm control panel to determine this interface is compatible with the
unit.

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3.7 Relay Connection

The 5128/29 provides one relay output. You can connect the relay in normally open or normally closed
configurations or both. The relay contacts are rated at 1 A, 24 VDC/24 VAC. See Figure 3-8 for relay contact
connections.
The relay can be used for either of the following:
• To activate for any alarm.
• To activate for system trouble conditions, loss of AC power, failure of the 5128/29 to communicate, and
phone line troubles.

Figure 3-8 Relay Connection

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3.8 Telephone Line Connection

To meet requirements for NFPA 72 Fire Alarm Systems for Central Station Service or NFPA 72 Remote
Supervising Station Fire Alarm Systems, both telephone lines must be installed. Connect the 5128/29 to the
phone lines using RJ31X type phone jacks as shown in Figure 3-9. The telephone company will install RJ31X
jacks upon request.

Figure 3-9 Telephone Wiring

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 Panel Description and Installation

3.9 Remote Annunciator Installation

The optional Model 5230 Remote Annunciator can be connected to the 5128/29 for system operation,
programming, and troubleshooting. Note that only one 5230 can be used. If the 5230 is used, a cable, part
number 130294 (ordered separately) is also needed.
Model 5230 key functions are described in Section 4.1.3; programming instructions are in Section 5.

3.9.1 Model 5230 Connection

The table below shows how to make the connections. Figure 3-10 below shows the location of the 5230
terminal block.
CABLE WIRE COLORS
5230 TERMINALS
(P/N 130294)
1 GROUND BROWN
2 POWER RED
3 OUTPUT ORANGE
4 INPUT YELLOW

To 5128/29
P4 Connector
(See Section 3.2.2)

Wire colors shown are

for cable P/N 130294

Figure 3-10 Model 5230 Back View

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SECTION 4
NORMAL OPERATION
This section describes normal system operations using the 5230 remote annunciator.
4.1 5230 Operation
The 5230 is equipped with an LCD (liquid crystal display) that displays English-language messages. If the
5128/29 is not being programmed, the LCD cycles through all messages that are applicable at the time,
showing a different one every 1.5 seconds. The messages are listed in the troubleshooting section of this
manual (Section 7.2).

Figure 4-1 Model 5230 Remote Annunciator (Front)

4.1.1 Power LED Indicator

When DC power is being supplied, the POWER LED glows steadily. If DC power is not being supplied, the
POWER LED is off.

4.1.2 Buzzer
An audio transducer buzzer is built into the 5230 annunciator. It produces short beeps to annunciate keystrokes.
It also emits a long, high-pitched tone to indicate a trouble condition or when an annunciator function has been
entered incorrectly.

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4.1.3 5230 Key Functions

The 5230 annunciator function keys are described below. Keys not described here are used only for entering
digits.
Note: The message “TRY AGAIN” appears if you do not press any keys for five seconds while accessing a function or
if you attempt to access a function before exiting from another function.
Table 4-1: Key Functions

FUNCTION NAME EXPLANATION KEYSTROKES

CLEAR Corrects mistakes. If you enter a function CLEAR
incorrectly, the 5230 will emit a long, high-
pitched tone.
SYSTEM TEST Tests the communicator by sending a test 0 ENTER [Installer’s or Operator’s Code]
report to the central station.
CLEAR ALARM MEMORY Clears all data from the alarm memory. 2 ENTER [Installer’s or Operator’s Code]
RESET DIALER Aborts an in-progress call to the central 3 ENTER [Installer’s Code]
station.
BEGIN DOWNLOAD Begin downloading session. 4 ENTER [Installer’s Code]
DISPLAY ALARM Displays events currently saved in the alarm 5 ENTER [Installer’s or Operator’s Code]
MEMORY memory.
(NOTE: It is recommended that you clear
the alarm memory after you display it.)
DISPLAY TROUBLES Displays trouble conditions. 6 ENTER [Installer’s or Operator’s Code]
ENTER PROGRAMMING Enters programming mode where you 2 7 ENTER [Installer’s Code]
MODE change programmable options.
To exit programming mode, press
STEP STEP CLEAR CLEAR
SET TIME To set the time:
1. Press 9 ENTER
2. Enter Installer’s or Operator’s Code. The SET MODE LED will turn on.
3. Enter the time in 24-hour military format (include leading zeros).
EXAMPLE:
To enter SET TIME mode and set the time for 3:30 PM, the keystrokes are:
9 ENTER [Code] 1 5 3 0 ENTER .

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4.2 Operating Modes

OPERATING MODE: ALLOWED DURING ALARM: CODE REQUIRED:

0 System test NO Installer’s or Operator’s
2 Clear alarm memory NO Installer’s or Operator’s
3 Dialer reset YES Installer’s
4 Download NO Installer’s
5 Display alarm memory NO Installer’s or Operator’s
6 Display troubles NO Installer’s or Operator’s
9 Set time NO Installer’s or Operator’s
27 Program NO Installer’s

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SECTION 5
PROGRAMMING
The Model 5128/29 provides a wide variety of features that can be selected for use depending on your needs.
These features are stored in an EEPROM (Electrically Erasable Programmable Read-Only Memory) chip
which has been factory-programmed. Section 5.1 describes how to change programming options using the
5230 Remote Annunciator. Section 5.2 explains using the Model 5541 Downloading Software for
programming. All programmable options are described in Section 5.3.
5.1 Programming with the 5230 Remote Annunciator
Note: The system will automatically time out of programming mode if no keys are pressed for four minutes. If you press
function keys very quickly, you may get ahead of the LCD display. Wait for the appropriate message to be dis-
played before you press ENTER .
TO: KEYSTROKES:
ENTER PROGRAMMING MODE 2 7 ENTER [Installer’s Code]
The first line of the LCD will show the programming option for
Step 1, “ZONE ACTIVE.” The second line will show the most recently programmed
value for that option.
PROGRAM AN OPTION Type in your new data and then press ENTER .
SKIP A STEP Press ENTER .
The data in the skipped step will not change. The LCD will show the next option.
GO TO A SPECIFIC STEP Press STEP . The first line of the LCD will show “ENTER THE STEP #” and the
current step number. Type in the new step number, then press ENTER . Line 1 of
the LCD will show the option name; line 2 will show the programmed data for the
step. (If you try to go to a step that does not exist, the display will go back to the
previous step.)
SELECT YES OR NO Press any digit to toggle Yes and No.
SELECT AN OPTION FROM A MENU Press the option number. (Option numbers appear next to the option name in Section
5.3.)
ENTER ALPHABETIC DATA OR SHIFT 1 for A or 10
NUMBERS LARGER THAN 9
SHIFT 2 for B or 11
SHIFT 3 for C or 12
SHIFT 4 for D or 13
SHIFT 5 for E or 14
Note that only the alphabetic characters appear on the display.
CORRECT AN ERROR Press CLEAR . Then type in the correct data and press ENTER .
(If you have not pressed the ENTER key.)
LEAVE PROGRAMMING MODE Press STEP STEP CLEAR CLEAR .
AT ANY TIME

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5.2 Programming with the 5541 Downloading Software

The Model 5541 Remote Downloading Software can be used to program the 5128/29 from a remote site. Note
that Revision 3.7 or later of the software is required. The Model 5530 Modem must also be connected to the
computer that runs the software.
The downloading software is organized into menus. As you move through the software menus, the screens tell
you how to select options. The programming form in Section 5.3 lists the options by step number, that is, in the
order they appear if you use the 5230 to program. The form also tells you which 5541 software menu the
option appears on. (See Figure 5-1 for an example.)
Refer to the manuals that accompany the downloading software and modem for information about how to set
up and run the software and modem.
5.3 Programming Options
This section of the manual describes the programming options. Figure 5-1 shows how you can use the pro-
gramming form, which begins on the next page, to keep a record of how you have programmed an installation
by checking off or writing in your choices in Column 4 of the chart. The factory-programmed defaults also
appear in Column 4. This form is perforated for your convenience.

Figure 5-1 Using the Programming Form

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Table 5-1: Programming Form

Step # /
Your Choice
From Option Description
(D) = Default
Menu
1 ZONE ACTIVATION Select input type. r Dry contact (D)
System 0 = Dry contact input r Active high
Menu 1 = Active high input
2 = Currently not available. Do not select.
2 ZONE SUPERVISED Yes = All zones supervised r Yes
System No = All zones unsupervised r No (D)
Menu
3 LATCH SPRINKLER Yes = When the sprinkler zone shorts for a duration longer than the Zone r Yes
System Response (set in steps 7 through 10), the annunciator remains active until r No (D)
Menu reported or manually silenced.

No = When the sprinkler zone shorts for a duration longer than the Zone
Response (set in steps 7 through 10), the zone will follow system status
and indicate a supervisory on that zone for the duration of the faulted
condition.
4 CHANNEL #1 TYPE Alarm input r Fire (D)
System 0 = Fire r Sprinkler
Menu 1 = Sprinkler
5 CHANNEL #2 TYPE Trouble input r Fire (D)
System 0 = Fire r Sprinkler
Menu 1 = Sprinkler
6 CHANNEL #3 TYPE Supervisory input r Fire
System 0 = Fire r Sprinkler (D)
Menu 1 = Sprinkler
NOTES FOR STEPS 7-10:
Channel response time speeds are not intended to be used as a smoke verification feature. Possible choices for channel response times are
0-3 (described below).
7 ZONE RESPONSE #1 0 = 0.3 to 0.4 seconds 1 = 3 to 4 seconds r 0.3 to 0.4 sec (D)
System 2 = 15 to 20 seconds 3 = 30 to 40 seconds r 3 to 4 sec
Menu NOTE: If you make a mistake and program a number other than 0-3, the r 15 to 20 sec
resulting zone speed will be: r 30 to 40 sec
4 = 0.3 to 0.4 seconds 5 = 3 to 4 seconds
6 = 15 to 20 seconds 7 = 30 to 40 seconds
8 = 0.3 to 0.4 seconds
9 = 3 to 4 seconds

150805 23
 Model 5128/29 Fire Slave Communicator Installation Manual

Table 5-1: Programming Form

Step # /
Your Choice
From Option Description
(D) = Default
Menu
8 ZONE RESPONSE #2 Factory programmed as “1” (3 to 4 seconds). Cannot be changed. No selection.
System
Menu
9 ZONE RESPONSE #3 (See step 7.) r 0.3 to 0.4 sec (D)
System r 3 to 4 sec
Menu r 15 to 20 sec
r 30 to 40 sec
10 ZONE RESPONSE #4 (See step 7.) r 0.3 to 0.4 sec (D)
System r 3 to 4 sec
Menu r 15 to 20 sec
r 30 to 40 sec
11 RELAY #1 0 = Relay activates on alarm r Alarm
System 1 = Relay activates on system trouble r Trouble (D)
Menu
12 INSTALLER’S CODE Installer’s code [4 digits]. For programming and other system control ________________
System functions. Can also perform all the same operations as the operator’s code. Default = 5128
Menu (See Section 4.2 for specific information about which functions the code
can perform.)
13 OPERATOR’S CODE Operator’s code [4 digits]. Used for basic operation. (See Section 4.2 for ________________
Dialer specific information about which functions the code can perform.) This Default = 1111
Menu code must be different from the installer’s code.

14 DIALER TYPE 0 = USA r USA (D)

Dialer 1 = 9000 Direct (Do not use this option.) r European
Menu 2 = European (used for Europe and Asia)
15 COMPUTER ENABLE Yes = Downloading computer used. r Yes (D)
Dialer No = Downloading computer NOT used. r No
Menu
16 TOUCHTONE # 1 Yes = Phone #1 will try both TouchTone and rotary. r Yes
Dialer No = Phone #1 will use rotary dialing only. r No (D)
Menu
17 TOUCHTONE # 2 Yes = Phone #2 will try both TouchTone and rotary. r Yes
Dialer No = Phone #2 will use rotary dialing only. r No (D)
Menu

24 150805
 Programming

Table 5-1: Programming Form

Step # /
Your Choice
From Option Description
(D) = Default
Menu
18 MUST REPORT #1 Yes = Reports must always be sent to central station phone #1. r Yes (D)
Dialer No = If another phone number is available first, no report to phone #1. r No
Menu Note: If must report is selected for #1 or #2 then the event will report to
that account.
19 MUST REPORT #2 Yes = Reports must always be sent to central station phone #2. r Yes (D)
Dialer No = If another phone number is available first, no report to phone #1. r No
Menu Note: If must report is selected for #1 or #2 then the event will report to
that account.
20 AC ACTIVATION 0 = Active high r Active high
Dialer 1 = Active low r Active low
Menu 2 = AC Monitored r Monitor AC (D)
21 AC LOSS HOURS Enter the number of hours before AC power loss is reported. Set to 6-12 _______
Dialer hours for NFPA 72 Fire Alarm Systems for Central Station Service Default = 6
Menu (Chapter 4-3). Set to 15 hours for NFPA 72 Remote Supervising Station
Fire Alarm Systems. Set to 0 if you are using a fire control panel that has a
built-in delay. (Refer to the panel manual for details.)

To program a number larger than 9, use:

SHIFT 1 for 10
SHIFT 2 for 11
SHIFT 3 for 12
SHIFT 4 for 13
SHIFT 5 for 14
SHIFT 6 for 15
22 # RINGS Enter the number of rings before 5128/29 answers a downloading call. ____
Dialer Options are 2-14, minimum is 2. Enter “0” to disable ring detector. Default = 10
Menu

150805 25
 Model 5128/29 Fire Slave Communicator Installation Manual

Table 5-1: Programming Form

Step # /
Your Choice
From Option Description
(D) = Default
Menu

NOTES FOR STEPS 23 THROUGH 27.

Steps 23-27 apply only if the 3/1 format is selected. The 3/1 format is an old format that does not make full use of 5128/29 reporting
capabilities. The 3/1 format sends only one digit or letter for an event. It does not send the zone number with the event. Use this format
only if required by the receiver.
If you are using the 3/1 reporting format, use Steps 23-27 to select the digit (0-9) that will be sent for each event.
The letters A through E can be used if the receiver can accept them. Use SHIFT 1 for A, SHIFT 2 for B and so on.
Do not duplicate any digits or letters. For example, do not use “0” for both alarm code (in Step 23) and trouble code (in Step 25). Note
that the 3/1 format does not distinguish between “0” and “A”, so do not use “0” if you’re using “A” and vice versa.
See Section 6 for more information about the 3/1 format.
23 3/1 ALARM CODE Select the digit that will be transmitted to the central station for an alarm. ____
Dialer (See “NOTES” above if you need more information.) Default = 1
Menu
24 3/1 SPKLR CODE 3/1 code for sprinkler supervisory conditions. ____
Dialer (Feature available with (See “NOTES” above if you need more information.) Default = 2
Menu Revision H or later
boards.)
25 3/1 TROUBLE CODE 3/1 code for trouble conditions. ____
Dialer (See “NOTES” above if you need more information.) Default = 8
Menu
26 3/1 RESTORE CODE 3/1 code for restorals of alarm or trouble conditions. ____
Dialer (See “NOTES” above if you need more information.) Default = 7
Menu
27 3/1 TEST CODE 3/1 code for reporting tests. ____
Dialer (See “NOTES” above if you need more information.) Default = 9
Menu
28 ALARM #1 1ST Yes = Report alarms to central station phone #1 first. r Yes (D)
Dialer *No = Report alarms to central station phone #2 first. r No
Menu
29 TROUBLE #1 1ST Yes = Report troubles to central station phone #1 first. r Yes (D)
Dialer *No = Report troubles to central station phone #2 first. r No
Menu
30 TEST #1 1ST Yes = Report tests to central station phone #1 first. r Yes (D)
Dialer *No = Report tests to central station phone #2 first. r No
Menu
* Only if “Must Report #1 (Step 18 is selected as “No”. If Step 18 is selected as “Yes” and report is complete to account #1 the no
attempt is to account #2

26 150805
 Programming

Table 5-1: Programming Form

Step # /
Your Choice
From Option Description
(D) = Default
Menu
31 ACCOUNT #1 Account # for central station phone #1 (6 digits; leading zeros if shorter). ________________
Dialer Default = 105128
Menu
32 ATTEMPTS #1 Number of times phone line #1 will try to dial each central station acct. # ____
Dialer before “DIALER FAILED” displays on the 5230 LCD. Range is 3 to 5. Default = 3
Menu
33 FORMAT #1 Select reporting format for phone line #1. r SIA8
Dialer See Section 6 for descriptions of these formats. r Reserved
Menu 0 = SIA8 r SK4+2
1 = Reserved r BFSK14
2 = SK4+2 r BFSK23
3 = BFSK14 r SIA20 (D)
4 = BFSK23 r 3/1 14
5 = SIA20 r 3/1 23
6 = 3/1 14 r CID
7 = 3/1 23
8 = Contact ID
34 CIC #1 Carrier Identification Code is the prefix that needs to be dialed before a ________________
Dialer phone number to access a particular long distance carrier. Use special [blank - no default]
Menu characters to add pauses, #, *, and "look for second dial tone" characters
into the phone number. See STEP 35 for list of special characters.
35 PHONE #1 Enter the phone number for phone line #1 (up to 16 digits). The ________________
Dialer following special options and characters can be part of a phone [blank - no default]
Menu number: pause; look for second dial tone; * (asterisk); and #
(number or pound symbol). For “pause”, press SHIFT 1 . (“A”
displays on LCD.) For “*”, press SHIFT 2 . (“B” displays on the
LCD.) For “#”, press SHIFT 3 . (“C” displays on LCD.) For “look
for second dial tone”, press SHIFT 4 . (“D” displays on LCD.)
36 ACCOUNT #2 Account number for central station phone #2 (6 digits; leading zeros if ________________
Dialer shorter). Default = 205128
Menu
37 ATTEMPTS #2 Number of times phone line #2 will try to dial each central station acct. # ____
Dialer before “DIALER FAILED” displays on the 5230 LCD. Range is 3 to 5. Default = 3
Menu

150805 27
 Model 5128/29 Fire Slave Communicator Installation Manual

Table 5-1: Programming Form

Step # /
Your Choice
From Option Description
(D) = Default
Menu
38 FORMAT #2 Select reporting format for phone line #2. r SIA8
Dialer See Section 6 for descriptions of these formats. r Reserved
Menu 0 = SIA8 r SK4+2
1 = Reserved r BFSK14
2 = SK4+2 r BFSK23
3 = BFSK14 r SIA20 (D)
4 = BFSK23 r 3/1 14
5 = SIA20 r 3/1 23
6 = 3/1 14 r CID
7 = 3/1 23
8 = Contact ID
39 CIC #2 Carrier Identification Code is the prefix that needs to be dialed before a ________________
Dialer phone number to access a particular long distance carrier. Use special [blank - no default]
Menu characters to add pauses, #, *, and "look for second dial tone" characters
into the phone number. See STEP 35 for list of special characters.
40 PHONE #2 Enter phone #2 (up to 16 digits). ________________
Dialer (See Step 33 for more information.) Default = 2
Menu
41 COMPUTER Enter the account number for the downloading computer ________________
Dialer ACCOUNT (6 digits; leading zeros if shorter). Default = 005128
Menu
42 COMPUTER CIC See Step 34 for description. ________________
Dialer [blank - no default]
Menu
43 COMPUTER PHONE Enter the phone number for the downloading computer (up to 16 digits). ________________
Dialer (See Step 33 for more information about entering phone numbers.) Default = 2
Menu
44 TEST TIME Enter the test report time using the 24-hour military format (include ________________
Dialer leading zeros). Default = 0130
Menu
45 CURRENT TIME Set the current time using the 24-hour military format (include leading
Dialer zeros).
Menu (NOTE: It is recommended that you check the system time every few
months and reset it if necessary.)

28 150805
 Reporting

SECTION 6
REPORTING
The Model 5128/29 can transmit information in several different formats (including two types of BFSK and
SIA formats). The type of format you select is determined by the type of receiver used at the central station.
Note that the SIA formats are recommended for use with the 5128/29. (All formats listed below are compatible
with the Silent Knight model 9000, 9500, and 9800 receivers.)
Note: Some formats do not distinguish between certain types of reports, such as between waterflow and fire alarms or
between supervisory and trouble reports. Central station personnel must keep records of how the various zones
are programmed at each account, so they can determine what condition is being reported for a particular zone.

FORMAT DESCRIPTION
SIA8 Security Industry Association standard communication format which send a maximum
of 8 events per call. Used with the Silent Knight model 9000 Digital Alarm Receiver
and model 9004 or model 9004I SIA line card.
SIA20 Security Industry Association standard communication format which send a maximum
of 20 events per call. Up to a 6-digit account number. Used with the Silent Knight
model 9000 receiver, with a 9004I SIA line card and a 9200 CPU card, Revision E.
SK4+2 Tone burst format, transmits a 4-digit account code and 2-digit alarm code at 20 pps.
Transmissions are acknowledged at 1400 Hz.
BFSK14 Radionics format which transmits a high-speed, single-round, 3-digit account number,
followed by report information. Transmissions are acknowledged at 1400 Hz.
BFSK23 Radionics format which transmits a high-speed, single-round, 3-digit account number,
followed by report information. Transmissions are acknowledged at 2300 Hz.
SK3/1 14 Used with older Silent Knight, Ademco, or Sescoa receivers that can receive at 20 pps
and send a 1400-Hz acknowledgment tone.
Sescoa 3/1 23 Used with older Sescoa or other receivers that can receive at 20 pps and send a 2300-
Hz acknowledgment tone.
Contact ID Ademco Contact ID format. DTMF (Dual Tone Multiple Frequency) format. Send a 4-
digit account number. Transmission are acknowledged at both 1400 and 2300 Hz.

The tables in the subsections that follow show the digits that are transmitted for each event reported by the
5128/29 dialer, and the message that is printed if the central station uses the Silent Knight model 9000, 9500, or
9800 receiver. A separate table is shown for each format.

150805 29
Model 5128/29 Fire Slave Communicator Installation Manual

6.1 Reporting Codes

Table 6-1 list the events sent by the 5128/29 and the code that is sent for that event by the type of reporting
format used.

Table 6-1: Event and Reporting Code by Format

Event SIA8 & 20 SK4/2 3/1 1400 &2300 BFSK14 & 23 Contact ID

Fire Alarm 1-6 FA1 - FA4 *01 - 04 Alarm Code 01 - 04 1 110 001 - 1 110 004
Fire Alarm Restore 1-6 FH1 - FH4 *21 - 24 Restore Code E1 - E4 3 110 001 - 3 110 004
Fire Trouble 1-6 FT1 - FT4 61 - 64 Trouble Code F1 - F4 1 373 001 - 1 373 004
Fire Trouble Restore 1-6 FJ1 - FJ4 71 - 74 Restore Code E1 - E4 3 373 001 - 3 373 004
Sprinkler Supervisory 1-6 SS1 - SS4 01 -04 Sprinkler Code 01 - 04 1 203 001 - 1 203 004
Sprinkler Supervisory Restore 1-6 SR1 - SR4 21 - 24 Restore Code E1 - E4 3 203 001 - 3 203 004
Sprinkler Trouble 1-6 ST1 - ST4 61 - 64 Trouble Code F1 - F4 1 203 001 - 1 203 004
Sprinkler Trouble Restore 1-6 SJ1 - SJ4 71 - 74 Restore Code E1 - E4 3 203 001 - 3 203 004
AC Trouble AT0 60 Trouble Code FA 1 301 000
AC Restore AR0 70 Restore Code EA 3 301 000
Trouble Phone Line #1 LT1 31 Trouble Code FB 1 351 000
Restore Phone Line #1 LR1 35 Restore Code EB 3 351 000
Trouble Phone Line #2 LT2 32 Trouble Code FC 1 352 000
Restore Phone Line #2 LR2 36 Restore Code EC 3 352 000
Communications Failure Line #1 YC1 31 Trouble Code FB 1 351 000
Communications Restore Line #1 YK1 35 Restore Code EB 3 351 000
Communications Failure Line #2 YC2 32 Trouble Code FC 1 352 000
Communications Restore Line #2 YK2 36 Restore Code EC 3 352 000
Manual Test RX0 30 Test Code EE 1 601 000
Automatic Test RP0 30 Test Code EE 1 602 000
Downloading Passed RS0 30 Test Code EF 1 412 000
Downloading Failed RU0 30 Test Code FF 1 413 000
Data Lost RT0 39 Trouble Code FE 1 354 000

* “02” and “22” will never be reported. Channel/Zone 2 is a trouble indication only that will transmit only “62” and “72.”

30 150805
 Troubleshooting

SECTION 7
TROUBLESHOOTING
7.1 System Messages
Table 7-1 shows the messages that could appear on the LCD of the model 5230 annunciator. If you have a
problem that is not covered here, contact Technical Support at 800-328-0103 for assistance.
Table 7-1: Explanations of Display Messages

5230 MESSAGE EXPLANATION/ACTION TO BE TAKEN

AC LOW AC power has been lost. Check connection to AC power source.
ALARM ZONE 1-4 An alarm condition exists in the indicated zone.
BAD EEPROM Most likely cause is a bad EEPROM chip, which is not an installer-serviceable part.
5230 buzzer goes on and off. Contact Technical Support if you need to arrange for a warranty exchange.

Line 2: CALLING COMPUTER System is calling remote computer (for up- or downloading).
Line 2: REPORTING The system is reporting to the central station.
REPORTING An event is being reported to the central station.
SYSTEM NORMAL No trouble, alarm, or other condition exists.
TIME? The 5128/29 is in Time Set mode.
TROUBLE (line 1) Sprinkler supervisory trouble.
TROUBLE ZONE # (line 2)
TROUBLE (ZONE 1-4) A trouble condition exists in the indicated zone.
TROUBLE DIALER After making the programmed number of attempts, the dialer has not been able to
communicate with the central station. (This is a dialer failed condition.)
TROUBLE LINE 1 A trouble condition exists on phone line 1.
TROUBLE LINE 2 A trouble condition exists on phone line 2.
TRY AGAIN A keystroke error has been made. Press CLEAR and enter the correct keystrokes.

Note: When step programming mode is in use and the 5230 annunciator powers up, the LCD displays messages that
describe conditions currently in effect.
7.2 Silencing Troubles
The built-in audible trouble buzzer can be silenced by pressing the silence button (see Figure 3-1).
Note: Silencing a trouble condition does not correct the trouble condition. The trouble buzzer will re-activate every 24
hours if the trouble condition remains uncorrected or if a new trouble condition occurs.

150805 31
Model 5128/29 Fire Slave Communicator Installation Manual

32 150805
Silent Knight Fire Product Warranty and Return Policy

General Terms and Conditions

• All new fire products manufactured by Silent Knight have a limited warranty period of 18
months from the date of manufacture against defects in materials and workmanship. See lim-
ited warranty statement for details.
• This limited warranty does not apply to those products that are damaged due to misuse, abuse,
negligence, exposer to adverse environmental conditions, or have been modified in any man-
ner whatsoever.
Repair and RA Procedure
• All products that are returned to Silent Knight for credit or repair require a RA (Return Autho-
rization) number. Call Silent Knight Customer Service at 800-446-6444 or 763-493-6435
between 8:00 A.M. and 4:45 P.M. CST, Monday through Friday to obtain a return authoriza-
tion number. Silent Knight Technical Support is available at 800-328-0103 between 8:00
A.M. and 6:00 P.M. CST, Monday through Friday.
• RA number must be prominently displayed on the outside of the shipping box. See return
address example under Advanced Replacement Policy.
• Include a packing slip that has the RA number, a content list, and a detailed description of the
problem should be included with each return.
• All products returned to Silent Knight must be sent freight pre-paid. After product is pro-
cessed, Silent Knight will pay for shipping product back to customer via UPS ground.
• Return the Silent Knight product circuit board only. Products that are returned in cabinets will
be charged an additional $50 to cover the extra shipping and handling costs over board only
returns. Do not return batteries. Silent Knight has the authority to determine if a product is
repairable. Products that are deemed un-repairable will be returned to the customer.
• Product that is returned that has a board date code more than 18 months from date of manufac-
ture will be repaired and the customer will be assessed the standard Silent Knight repair
charge for that model.
Advanced Replacement Policy
• Silent Knight offers an option of advance replacement for fire product printed circuit boards
that fail during the first 6 months of the warranty period.
• For advance replacement of a defective board contact your local Silent Knight Distributor or
call Silent Knight at 800-446-6444 or 763-493-6435 to obtain a RA (Return Authorization)
number and request advanced replacement.

150805 33
Model 5128/29 Fire Slave Communicator Installation Manual

• Customers without a Silent Knight account must use a MasterCard, Visa, or American
Express credit card to get an advance replacement.
• A new or refurbished board will be shipped to the customer. The customer will initially be
billed for the replacement board but a credit will be issued after the repairable board is
received at Silent Knight. All returned products must comply with the guidelines described
under “General Terms and Conditions”.
• The defective board must be returned within 30 days of shipment of replacement board for
customer to receive credit. No credit will be issued if the returned board was damaged due to
misuse or abuse.
• Repairs and returns should be sent to:
Silent Knight
Attn: Repair Department
7550 Meridian Circle Suite 100
Maple Grove, MN 55369-4927
RA Number:___________________
Limited Warranty
Silent Knight warrants that the products of its manufacture shall be free from defects in materials
or workmanship for 18 months from the manufacturing date code on the printed circuit board, if
such goods have been properly installed, are subject to normal proper use, and have not been
modified in any manner whatsoever. Upon return of the defective product, Silent Knight will at its
sole discretion, either repair or replace, at no cost, such goods as may be of defective material or
workmanship. Customers outside the United States are to return products to their distributor for
repair.
SILENT KNIGHT SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM LOSS OF PROPERTY
OR OTHER DAMAGE OR LOSSES OWING TO THE FAILURE OF SILENT KNIGHT
PRODUCTS BEYOND THE COST OF REPAIR OR REPLACEMENT OF ANY DEFECTIVE
PRODUCTS.
SILENT KNIGHT MAKES NO WARRANTY OF FITNESS OR MERCHANTABILITY AND
NO OTHER WARRANTY, ORAL OR WRITTEN, EXPRESS OR IMPLIED, BEYOND THE 18
MONTH WARRANTY EXPRESSLY SPECIFIED HEREIN.

34 150805
7550 Meridian Circle
Maple Grove, MN 55369-4927
763-493-6455
1-800-328-0103
Fax: 763-493-6475

© 2002 Silent Knight

Part Number 150805D, 06/02

Trim Line