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Lecture 2 PDF

This document discusses key elements of organizations including objectives, structure, technology, and various types of people both within and outside the organization. It also discusses the pervasiveness of business in society and defines management as setting objectives and utilizing resources to achieve them. The four main functions of management are identified as planning, organizing, leading, and controlling. Finally, it discusses the different levels and skills of management.

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Russell
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123 views

Lecture 2 PDF

This document discusses key elements of organizations including objectives, structure, technology, and various types of people both within and outside the organization. It also discusses the pervasiveness of business in society and defines management as setting objectives and utilizing resources to achieve them. The four main functions of management are identified as planning, organizing, leading, and controlling. Finally, it discusses the different levels and skills of management.

Uploaded by

Russell
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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ORGANIZATION

Elements of an Organization

1. Objective: Where we are and where we want to go?


2. People:

Within the Organization Outside the Organization

Manager, Administrator, Supplier, Debtor, Creditor,


Executive, Staff, Worker, Customer, Buyer, Utility
Personnel, Employee Service Providers

3. Structure: Shows authority/responsibility relationship - Flow of information


4. Technology: It is dynamic. It makes life easy and enjoyable
Organization refers to a group of people who are working in a systematic manner to achieve desired
objectives.

Types of Organization

- Formal Organization
- Informal Organization

Comprehensiveness of Organization

- We are born in Organization


- We live in Organization
- We die in organization
- In fact we are always in organization

What Organization Can Do for Us?

- Organizations serve society


- Organizations accomplish objectives
- Organizations preserve knowledge
- Organizations provide careers
Business Organization

- Business: Creation of utility


- Utility: Capacity to satisfy human need/want
- Industry: Manufacturing side of business
- Commerce: Distribution side of business
- Need: Must for our living
- Want: We require them for better living

Pervasiveness of Business

- We all are involved in business in some way or other


- Business is something with which we all live
- Business needs people, people also need business
- Business needs people in the form of
 Owner
 Manager
 Employee
 Customer
- People from the CORE of business

Definition of Management
- There is no standard definition of Management
- Management is the art of getting things done through others
- Management is leading a group of people
- Management is efficient and effective utilization of resources
- Management is a decision making process

Management is setting objectives of an organization and realization of those objectives by using the
available resources efficiently and effectively.

Management Functions
- Planning: Design for tomorrow’s action
- Organizing: Arranging and allocating resources
- Leading: Influencing people to have the desired behavior
- Controlling: Ensuring that activities are running according to the plans made
Nature of Management Functions
- Management functions are iterative
- Management functions are universal
- Management know-how is transferable
- Management functions have a sequence
- All management functions are equally important

Should a Manager Give Equal Time to All These Functions?


Levels of Management

Top Level Manager THINKING

Mid Level Manager LINKING

Lower/First Level Manager DOING

Efficiency and Effectiveness


- Efficiency: Ability to get things done correctly
- Effectiveness: Ability to choose correct objective

Manager must try to bring a balance between efficiency and effectiveness

Management Levels and Skills

Technical Skill Is with THINGS

Human Skill Concerns PEOPLE

Conceptual Skill Deals with IDEAS

Role and Responsibility of a Manager


- Managers work with people
- Managers are made responsible and accountable
- ‘Manager balance competing goals and set priorities
- Managers must think analytically and conceptually
- Managers are mediators
- Managers are politicians
- Managers are diplomats
- Managers are symbols
Why Managers are Made Responsible?
- Managers make decisions
- Managers use the resources of the organization
- Managers have subordinates
- It is the job of a manager to get things done by subordinates

A manager is a peer, a superior, and a subordinate at one and the same time.
Manager must ‘Change hats’ frequently and be alert to the particular role needed at a given time.

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