Business Reference Letter 1
Business Reference Letter 1
Justin Horter was a customer service employee in our store, The Factory Outlet, in the
spring of 2000. During this time, he answered phones and was responsible for handling
customer compliments and complaints.
Justin was a conscientious employee who performed his duties well. His attendance was
excellent, and his attitude was one of cooperation with and respect for coworkers and cus-
tomers.
In my opinion, Justin’s work habits and personal characteristics will help him be successful
in any career he chooses. I am pleased to recommend Justin for a customer service man-
agement position.
Sincerely,
Copyright © Glencoe/McGraw-Hill
Rich Edwards
Manager
The Factory Outlet