Solved MCQs from new MGT613 quizzes

Solved by zubair hussain and usman Alvi

Which one of the following refers to the maximum output that a firm can produce
under ideal conditions?
Select correct option:
Design capacity
Effective capacity
Capacity planning
Utilization rate

Which one of the following is NOT the input in the transformation process?
Select correct option:
Informations
Services
Facilities
Materials

The role of a ------------ manager is to sustain, protect, and project the company’s
operations side.
Select correct option:
Project Manager
Operations Manager
Finance Manager
Marketing Manager

Which one the following is an assumption of center of gravity method?

Select correct option:
The quantity to be shipped is variable
The quantity to be shipped is fixed
The quantity carries no value
The quantity to be shipped should be extraordinarily high

Which one of the following is NOT a key internal factor in formulating operations
strategy?
Select correct option:
Competition
Financial resources
Human resources
Products and services

Which one of the following is used to generate consensus forecast?

Select correct option:
Delphi method
Time series method
Exponential smoothing
Associative model
Which one of the following is an implication of laplace approach of decision making?
Select correct option:
The best of the worst possible payoff
The best possible payoff
The best average payoff
The least of the worst regrets

Which one of the following is an example of site related factors that affect location
decision?
Select correct option:
Transportation
Quality of life
Location of new markets
Location of raw materials

Which of the following statements describes an order-qualifier characteristic?

Select correct option:
A competitive dimension used to make final decision among competitors
A factor which directly and significantly contribute to winning business
A factor which increases the profitability of the organization
A factor perceived as a minimum standard as a potential for purchase

Which one of the following is the final stage of product life cycle?
Select correct option:
Growth
Decline
Maturity
Planning

Assembly lines relate most closely to a:

Select correct option:
Functional layout
Product layout
Process layout
Departmental layout

Select correct option:

210 units per day
3.5 units per day
0.004 units per day
14 units per day

In which of the following approaches location decision is based on personal opinions

and quantitative information?
Select correct option:
Factor rating
Market area plant strategy
Currency fluctuations
Product plant strategy

Total Quality Management stresses on all of the following principles except:

Select correct option:

Customer satisfaction
Employee involvement
Continuous improvement in quality
Quality as competitive advantage

As a manager, you have defined the purpose of the forecasts. What should be the
next step in forecasting process?
Select correct option:

Collecting and analyzing the appropriate data

Determining the purpose of the forecast
Choosing a forecasting technique
Setting up a time horizon or a time limit

Which one of the following location strategies follows a decentralized approach?

Select correct option:

Product plant strategy

Process plant strategy
Market area plant strategy
Cost conservation strategy

A gradual, long term upward or downward movement in data is referred to as:

Select correct option:

Cycle
Trend
Seasonality
Random variation

Which of the following refers to changing the job role of one worker with another?
Select correct option:

Job rotation
Job enlargement
Job enrichment
Job design

Identify the time span covered by aggregate planning.

Select correct option:

3-7 months
2-10 months
2-12 months
4-8 months

Which one of the following is the overall objective of product and service design?
Select correct option:

Customer satisfaction and variety

Reliability and variety
Quality and reliability
Customer satisfaction and profitability

Which one of the following is the focus of predetermined motion time system?
Select correct option:

Individual human motions that are used in a job task

Determining the length of time it will take to undertake a particular task
Determining the amount of time a worker spends on various activities
Providing standard times for micro motions such as reach, move and release

Which one of the following correctly explains the elements of a good forecast?
Select correct option:

Timely, having a purpose, accurate, written, reliable, meaningful

Timely, accurate, judgmental, correctness, verbal, simple to use
Timely, accurate, reliable, meaningful, written, simple to use
Timely, accurate, reliable, consistent, meaningful, written, simple to use

Which one of the following mathematical expressions can be used to compute output
capacity?
Select correct option:

OT/CT
CT/OT
CT+OT
CT-OT

Product life cycle is based on:

Select correct option:

Price
Place
Demand
Supply

A double sampling plan specifies all of the following Except

Select correct option:

Size of the initial sample

Size of second sample
Lot size
Double acceptance number
Robustness of a product is ___________ related with the probability of failure.
Select correct option:

Directly
Inversely
Linearly
Positively

Which one of the following is an application of simple exponential smoothing?

Select correct option:

Establishing durability
Finding reliability
Scheduling services
Quality improvement

Which one of the following refers to using some of the components of old products in
the manufacture of new products?
Select correct option:
Remanufacturing
Robust design
Automation
Manufacturability

Which one of the following is the goal of method analysis?

Select correct option:
Dividing and analyzing a job
Check individual human motions used to perform an operation
Determining the length of time it will take to undertake a particular task
Determining the amount of time a worker spends on various activities

Which one of the following is a productivity measure based on all inputs?

Select correct option:
Capital productivity
Multifactor productivity
Partial productivity
Total productivity

Total Quality Management stresses on all of the following principles except:

Select correct option:
Customer satisfaction
Employee involvement
Continuous improvement in quality
Quality as competitive advantage

A tool to measure effective use of resources and usually expressed as the ratio of
output to input is known as;
Select correct option:
Production ratio
Productivity
Reliability
Operations ratio
Which one of the following is an example of a short range plan?
Select correct option:
Machine loading
Back order
Facilities layout
Product design

Short-range plans (Detailed plans)

1. Machine loading
2. Job assignments

Which one of the following is NOT a key external factor in formulating operations
strategy?
Select correct option:
Economic conditions
Human resources
Political conditions
Legal environment

External failure cost also includes:

Select correct option:
Litigation costs
Process redesigning costs
Employee training costs
Rework costs

Which of the following is NOT a dimension of quality that makes a company

competitive?
Select correct option:
Performance
Special features
Leadership
Reliability

Technology has impacted the work place by:

Select correct option:
Adding to the existing geographical barriers for recruiting
Increasing the cost of telecommuting
Increasing the amount required to be spent on training
Unifying the workforce to a common skill level

______ method of evaluation of quality allows the inspectors to make decisions

about whether a product / service meets the specifications?
Select correct option:
Measuring attributes
Measuring variables
Measuring dimensions
None of the above

Seagate, a disk driver manufacturer advertises that its high performance disk drivers
have a mean time failure of 1.2 million hours. If the disk lived upto that claim, it
would come under which TQM customer driven dimension of quality?
Select correct option:
Value
Fitness for use
Conformance to specification
Quality in design

In SERVQUAL model, all of the following makes sure that no gap exists between the
service provided and service demanded Except:
Select correct option:
System design
Service quality
Communication with customers
Well trained workforce

Which of the following statements describes an order-qualifier characteristic?

Select correct option:
A competitive dimension used to make final decision among competitors
A factor which directly and significantly contribute to winning business
A factor which increases the profitability of the organization
A factor perceived as a minimum standard as a potential for purchase

Ali got his mobile repaired from UNITED MOBILES which was situated very near to
his home. Which dimension of service quality is referred in this example?
Select correct option:
Assurance
Reliability
Convenience
Responsiveness

The forecasting model that attempts to predict the future value based on the past
data is known as:
Select correct option:
Delphi Method
Time series Analysis
Associative Models
Naïve Forecasting

As the size of the smoothing constant increases:

Select correct option:
More weight is put on historic demand data.
More weight is put on recent demand data.
The sensitivity of the model decreases.
The stability of the model increases.

Which of the following is referred to as plans for achieving goals?

Select correct option:
Tactics
Strategies
Policies
Mission
Which one of the following refers to a team having representatives from different
functional areas of the organization?
Select correct option:
Traditional work group
Self-directed team
Cross-functional team
Self motivated team

Organizational strategy is different from operations strategy because it is;

Select correct option:
Prepared by middle managers
Narrower in scope
Longer in time horizon
All of the above

XYZ organization is ISO 9000 certified. It now requires a plan to improve

performance in resource use and pollutant output. For this, the organization requires
certification of ________.
Select correct option:
ISO 9003
ISO 14000
ISO 9004
None of the above

Which probability distribution is used most extensively in dealing with forecasting

errors?
Select correct option:
Normal
Exponential
Beta
Pareto

Which one of the following correctly represents a set of time series forecats?
Select correct option:

Averaging, cycle, seasonality, random variations

Trend, seasonality, exponential smoothing
Trend, cycle, seasonality, moving average
Trend, cycle, seasonality, random variations

The role of a ------------ manager is to sustain, protect, and project the company’s
operations side.
Select correct option:

Project Manager
Operations Manager
Finance Manager
Marketing Manager

Which one the following formula or function can be used to measure the
performance?
Select correct option:
Flexibility + profit+ operations
Work + profit + value
Quality + speed + flexibility
Profit + Incentives + standards

All are six sigma teams except:

Select correct option:

"Black belts"
Master "black belts"
"Green belts"
Master "green belts"

Which one of the following is a pessimistic approach in decision making theory?

Select correct option:

Maximin
Maximax
Minimax regret
Laplace

Which of the following influences on the sales of a product is the most difficult to
forecast?
Select correct option:

Seasonal
Trend
Nonlinear trend
Cyclical

________ costs are incurred in assessing the level of quality attained by the
operating system.
Select correct option:

Prevention
Appraisal
Operating
Failure