Using Microsoft Word 2010 Mail Merge

Using Microsoft Word

Mail Merge
Mail Merge if a feature that has become common in Word Processing applications.
It allows duplicate copies of a document to be created with each copy being
customised in certain ways. For example, the diagram below shows different
copies of the same letter that have used a Mail Merge to place each letter
recipient’s name at the top.

This can be very useful for documents like letters, envelopes and mailing labels. For example, if you
had a letter to send out to 50 customers, you could create one copy of the letter and then use Mail
Merge to place each customer’s name and other relevant details in the right places. This allows you
to make each copy of the letter more personalised without the need for creating each copy from
scratch.
There are several things you need to do in order to do a mail merge, which don’t necessarily have to
be done in this exact order.
 Decide what type of merge you will do (letter, mailing labels etc).
 Create the document that will be used for the merge.
 Create/open the data source that will be used to provide the personalised details for each copy.
 Insert data fields in to the document where the personalised details and other variable details
(such as the current date) can go.
 Perform the merge to create the copies of the document.

Note In different versions of Word there are variations in the way Mail Merges are done, though
the general concepts are the same in older versions.

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Using Microsoft Word 2010 Mail Merge

Exercise 1. Creating the Document

1) Create a new blank Word document.
2) Type the following document exactly as it appears with blank lines where indicated (correct any
errors in the text).
<blank line>
<blank line>
<blank line>
<blank line>
Dear
<blank line>
As a valued customer, we could like to take this opportunity to thank-you for
shopping with Nutty Net , the Internets leading online peanut sellers. We
would also like to let you know that we are moving to a new, bigger location
in Perth’s Central Busines District. Our new premises will allow us to stock a
greater variety of peanuts so that there will be more for you to choose from.
The move will take place at the end of January. After that time, you will still
be able to order from our websit as normal , but postal orders will need to go
to our new address. The new address will be :

49a Walnut Lane

East Perth
Western Australa
6004

Our website and our email address are still:

www.nuttynet.com.au
[email protected]

Feel free to visit our website and browse through our catalog to see the new
aditions that the new larger premise will allow us to add to our range of
peanuts. We look forward to continuing to serve your nutty needs.

The Manager

Nutty Net

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Using Microsoft Word 2010 Mail Merge
Exercise 2. Manually Inserting a Field
1) Save the document you just created as Mail Merge Letter.
2) Click in the first blank line of the document.
3) From the Insert tab on the ribbon click the Date & Time icon.

4) From the list of Available formats choose a long date format like the one shown above.
5) Click OK when done. A date will be inserted as a field much like the fields that are used for table
calculations. Since it is a field is will always stay current so the current date will always be
displayed at the top of the letter.

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Using Microsoft Word 2010 Mail Merge

Exercise 3. Beginning a Mail Merge

1) Select the Mailings tab from the Ribbon.

2) Click the Start Mail Merge icon to show a list of mail merge types.
3) From the list choose .

The first thing we need to do is decide where the names and addresses for each copy of the letter will
come from. You can import the details from an existing source (such as a customer details database
in Microsoft Access or from contacts in Microsoft Outlook). For this exercise we will create
a new list to use as the source.
4) Click the Select Recipients icon.
5) From the list of options choose

6) You may want to customise the available fields to suit your own information better. Click
Customize Columns. A list of the existing fields will appear.

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Using Microsoft Word 2010 Mail Merge

7) Click on ZIP Code in the list and then click on the Rename button.

8) Change ZIP Code to Post Code and click OK.

9) Repeat the above steps to change City to Suburb.
10) Click on the Title field and click on the Delete button since we won’t be using it for this exercise.
11) Click on the Post Code field and then click Move Up so that it is above the State field.
12) Click OK to return the New Address List window.

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Using Microsoft Word 2010 Mail Merge
13) Enter the following details.
First Name Richard
Last Name Ashton
Address 302 Coode St
Suburb Dianella
State WA
Postcode 6059
Country Australia
14) When all of this information has been entered, click New Entry to clear the form ready for another
addition to the list.
15) Continue until each of the following people has been added to the list.

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Using Microsoft Word 2010 Mail Merge
16) After you have entered the last of the addresses, click the Close button. You will be prompted to
save the data file (which will save the details in a Microsoft Access file format).

17) For the filename enter Nutty Addresses and choose the same location as your other files. Click
Save when ready.
18) You will now have a screen which allows you to review, edit or omit names in the list. Click Ok
to close this list and return to the Mail Merge steps.

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Using Microsoft Word 2010 Mail Merge

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Using Microsoft Word 2010 Mail Merge
In older versions of Word, something like an address would have been added one field at a time like
in the example below. In current versions it is still possible to select fields one by one but there are
easier ways. Some preset collections of fields are available from the ribbon icons.

19) Click on the blank line between the date and the Dear line. This is where we will place
the address for each person.
20) Click on the Address Block icon.

The top section allows you to choose how the person’s name will appear in the address block and
whether or not you will include company name (if the address includes one). There is also an option
to only include the country in the address is if it an overseas address. One of the great things about
the address block feature is that it doesn’t leave blank lines for fields that are blank. Everything is
kept together nice and neatly.

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Using Microsoft Word 2010 Mail Merge
One problem is that if you have customised the fields in the earlier step then Word may not recognise
them to include them in an address block.
21) Click the Match Fields button.

22) You may find that fields you have renamed such as Post Code and Suburb may not be matched
up to any address component. Use the drop down lists to make sure that Suburb is matched up
with City (on the left) and Post Code is matched up with Postal Code.
23) Click OK when done and then click OK again to complete the address block.
24) Delete the word Dear. We will put an automatic greeting line including the recipient’s name in
its place..

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Using Microsoft Word 2010 Mail Merge
25) Click on the Greeting Line icon.

26) Check that the format for the greeting line is suitable (you can click the arrows above the preview
to see how it looks with some of your addresses) and click OK to insert the greeting line. The
completed letter should show fields like in the example below.

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Using Microsoft Word 2010 Mail Merge

27) Now let’s see if it all works. Click the Preview Results icon. The fields on your letter will now be
replaced with details from one of your addresses (You might want to select the address
block and adjust the paragraph options so there isn’t too much space between the lines in
the address).

28) Click the Previous and Next buttons in the ribbon to view the different addresses in the letter.
You can also type a number in the middle and press [Enter] to move to that record (E.g. typing 5
and pressing [Enter] would show the 5th record).

If you wanted to print one copy of the letter for a specific person, you could simply select the right
address and then print while that address was showing.
29) Save the document and leave it open.

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Using Microsoft Word 2010 Mail Merge

Exercise 4. Completing the Merge

1) Make sure the Mailings tab is still showing on the ribbon.
2) From the ribbon click on the Finish & merge icon.
3) A menu will appear under the icon. From the menu click on Edit Individual Documents.

4) The Merge to New Document dialog will allow you to specify which records will be included in the
new document. Leave the All option selected and click OK.

5) A new document with a copy of the letter for each person will be created. Scroll through the
document to review each copy of the letter.
6) Save the document as Merged Letters and then close it.
7) Save and close the original Mail Merge Letter document.

Note You can use mail merge to quickly print addresses on mailing labels. Sheets of labels in
standard sizes can be bought from most news agents and stationery stores and are
supported in Microsoft Word. If you have a printer that can print on envelopes you can also
use mail merge to print addresses directly on the envelopes for a professional look.

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