Ben Chan and Bench Instructions: Read The Short Article and Answer The Questions After. Additional Research Can Be Done On
Ben Chan and Bench Instructions: Read The Short Article and Answer The Questions After. Additional Research Can Be Done On
Instructions: Read the short article and answer the questions after. Additional research can be done on
Mr. Chan and Bench. You make also observe Bench boutique. Identify the types of customers that
patronize Bench products. Characterize them and provide inputs also on how sales personnel handle
customers’ inquiries/complaints.
Ben Chan is the founder of a large clothing chain, Bench under Suyen Corporation. Known for
being hardworking and innovative, Ben Chan has expanded his clothing chain in the international
markets.
The word bench which means “long seat”, now connotes a different meaning in the business
world. The word Bench stands for a clothing store offering fashionable clothes.
Coming from a family of entrepreneurs (his father, Chan Lib put up Liwayway Marketing and his
brother expended it), Ben Chan established Dimensione, a modern furniture store and Finale, an art
gallery.
In 1987, Chan started a T-shop in SM department stores in Manila. This marked the beginning of
Bench.
Aside from Dimensione, Suyen Corporation has diversified to Fix Salon for hair salon services
and Human for the hip-hop fashion conscious market.
By 1994, Bench opened its first fashion store Al-Khobar, Saudi Arabia, then followed by another
store in Shanghai, China. Another one also built in Kuwait.
In 2007, Bench had established stores in Eagle Rock, Los Angeles; Riyadh, Saudo Arabia; Bahrai;
Guangzhou, Xian; and Dubai. The primary location, however, is still China with 27 company store and 19
franchises.