Hardware Installation Guide

for Cisco 4000 Series Integrated Services

Routers

Last Updated July 27, 2018

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Text Part Number: OL-32185-02

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 CONTENTS

CHAPTER 1 Overview of Cisco 4000 Series ISRs 1-1

Chassis Views 1-2

Cisco 4461 ISR Chassis 1-3
Platform Summary 1-8
Cisco 4451-X ISR Chassis 1-9
Platform Summary 1-12
Cisco 4431 ISR Chassis 1-12
Platform Summary 1-15
Cisco 4351 ISR Chassis 1-16
Platform Summary 1-18
Cisco 4331 ISR Chassis 1-19
Platform Summary 1-20
Cisco 4321 ISR Chassis 1-21
Platform Summary 1-22
Cisco 4221 ISR Chassis 1-23
Platform Summary 1-25
Locate Product Identification Details 1-26
Labels on Cisco 4000 Series ISRs 1-26
Additional Help for Locating Cisco 4000 Series ISRs Labels 1-27

Hardware Features of Cisco 4000 Series ISRs 1-27

Built-In Interface Ports 1-27
Dual Mode GE or SFP Ports 1-28
USB Serial Console Port 1-28
Front Panel PoE+ Ports 1-28
Internal PoE Daughter Card 1-28
LED Indicators 1-29
Removable and Interchangeable Modules and Cards 1-35
Network Interface Modules and Service Modules 1-35
Cisco UCS E-Series Server Modules 1-36
System Flash 1-36
Solid State Drives 1-36
Packet Voice Digital Signal Processor Modules 1-36
Memory 1-37

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Power Supply 1-37

Fans, Ventilation, and Airflow 1-38

Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs 1-40
Slot Numbering 1-42
About Slot 0 1-42
Subslot/Bay Numbering 1-42
Gigabit Ethernet Management 1-42
Specifications 1-43

Periodic Inspection and Cleaning 1-45

CHAPTER 2 Cisco 4000 Series ISRs Preinstallation 2-1

Standard Warning Statements 2-1

General Safety Warnings 2-2
Safety Recommendations 2-5
Safety with Electricity 2-6
Prevent Electrostatic Discharge Damage 2-7

General Site Requirements 2-7

General Precautions 2-7
Site Selection Guidelines 2-8
Site Environmental Requirements 2-8
Physical Characteristics 2-9
Rack Requirements 2-9

Router Environmental Requirements 2-9

Power Guidelines and Requirements 2-10

Network Cabling Specifications 2-10

Console and Auxiliary Port Considerations 2-11
Console Port Connections 2-11
Auxiliary Port Connections 2-12
Prepare for Network Connections 2-13
Ethernet Connections 2-13
Required Tools and Equipment for Installation and Maintenance 2-13

Installation Checklist 2-15

Creating a Site Log 2-16

CHAPTER 3 Install and Connect Cisco 4000 Series ISRs 3-1

Before You Begin 3-3

Unpack the Router 3-4

Install the Router 3-4

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Set Chassis on Desktop 3-4

Attach Chassis to Wall or Mount Chassis in Rack 3-5
Install Cisco 4400 or 4300 ISR 3-5
Install Cisco 4200 Series ISR 3-12
Chassis Grounding 3-19

Connect Power 3-20

Connect to AC Power 3-21

Connect to Console Terminal or Modem 3-22

Connect to Serial Port with Microsoft Windows 3-22
Connect to Console Port with Mac OS X 3-23
Connect to Console Port with Linux 3-24
Install Cisco Microsoft Windows USB Device Driver 3-24
Install Cisco Microsoft Windows XP USB Driver 3-25
Install Cisco Microsoft Windows 2000 USB Driver 3-25
Install Cisco Microsoft Windows Vista USB Driver 3-25
Uninstall Cisco Microsoft Windows USB Driver 3-26
Uninstall Cisco Microsoft Windows XP and 2000 USB Driver 3-26
Uninstall Cisco Microsoft Windows Vista USB Driver 3-27
Connect WAN, LAN, and Voice Interfaces 3-27
Ports and Cabling 3-28
Connection Procedures and Precautions 3-29
Configure Initial Router Settings on Cisco 4000 Series ISRs 3-29
ROM Monitor Overview and Basic Procedures 3-29

CHAPTER 4 Configure Initial Router Settings on Cisco 4000 Series ISRs 4-1

Perform Initial Configuration on Cisco 4000 Series ISRs 4-1

Use Cisco Setup Command Facility 4-1
Complete the Configuration 4-4
Use Cisco IOS XE CLI—Manual Configuration 4-5
Configure Cisco 4000 Series ISR Hostname 4-6
Configure the Enable and Enable Secret Passwords 4-7
Configure the Console Idle Privileged EXEC Timeout 4-8
Gigabit Ethernet Management Interface Overview 4-10
Default Gigabit Ethernet Configuration 4-10
Gigabit Ethernet Port Numbering 4-10
Configure Gigabit Ethernet Interfaces 4-11
Configuration Examples 4-12
Specify a Default Route or Gateway of Last Resort 4-13
Configure IP Routing and IP Protocols 4-13

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Default Routes 4-13

Default Network 4-13
Gateway of Last Resort 4-14
Configuration Examples 4-15
Configure Virtual Terminal Lines for Remote Console Access 4-16
Configuration Examples 4-17
Configure the Auxiliary Line 4-18
Verify Network Connectivity 4-19
Save Your Device Configuration 4-20
Save Backup Copies of Configuration and System Image 4-20
Configuration Examples 4-21
Verify Initial Configuration on Cisco 4000 Series ISRs 4-23

CHAPTER 5 Install and Upgrade Internal Modules and FRUs 5-1

Safety Warnings 5-2

Modules Supported 5-4

Access Internal Modules 5-4

Remove and Replace Chassis Cover 5-4
Remove Cover from Cisco 4400 or 4200 ISR 5-4
Remove Cover from Cisco 4300 ISR 5-5
Replace Cover on Cisco 4400 or 4200 ISR 5-5
Replace Cover on Cisco 4300 ISR 5-6
Locate Internal and External Slots 5-6
Locate Internal and External Slots for Modules on Cisco 4461 ISR 5-7
Locate NEBS Module 5-8
Locate Internal and External Slots for Modules on Cisco 4451 ISR 5-8
Locate Internal and External Slots for Modules on Cisco 4351 ISR 5-10
Locate Internal and External Slots for Modules on Cisco 4331 ISR 5-11
5-11

Overview of the SSD Carrier Card NIM (NIM-SSD) 5-11

Overview 5-12
LEDs on NIM-SSD 5-13
Solid State Drives 5-15
Install SSD Drives into the NIM Carrier Card 5-17
Remove SSD Drives from the NIM-SSD 5-18
Overview of NIM-HDD Card 5-20
Cisco NIM-HDD LEDs 5-22
Remove and Replace Cisco NIM-SSD or NIM-HDD 5-22
Remove NIM-SSD or NIM-HDD 5-24

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Replace NIM-SSD or NIM-HDD 5-25

Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs 5-25
Locate and Orient DIMM 5-25
Remove DIMM 5-26
Install DIMM 5-28
Install and Remove NIMs and SM-Xs on Cisco 4000 Series ISRs 5-30
Software Requirement for SM-Xs 5-31
Locate SM-X or NIM 5-31
Remove SM-X or NIM 5-31
Install SM-X 5-31
Verify SM-X Installation 5-32
Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs 5-32
Tools and Equipment Requirements 5-33
PVDM4 Location and Orientation 5-33
Install PVDM4 on the Motherboard of Cisco 4400 Series ISRs 5-34
Remove the PVDM4 from the Motherboard of Cisco 4400 ISRs 5-35
Install the PVDM4 on the Motherboard of Cisco 4331 ISR 5-36
Remove the PVDM4 from the Motherboard of Cisco 4331 ISR 5-37
Install the PVDM4 on Cisco Fourth-Generation T1/E1 Voice and WAN NIM 5-38
Remove the PVDM4 from Cisco Fourth-Generation T1/E1 Voice and WAN NIM 5-39
Remove and Replace the USB Flash Token Memory Stick 5-39

Remove and Replace Cisco 4000 Series ISRs Power Supplies 5-40
AC Power Supplies 5-41
Overview of the AC Power Supply 5-41
Replace AC Power Supply 5-42
Overview of DC Power Supply 5-45
Remove DC Input Power from Cisco 4461 or 4431 ISR 5-47
Install DC Input Power on Cisco 4431 ISR 5-48
Replace the Power Supply Module the Cisco 4331 Router 5-51
Remove DC Input Power from Cisco 4331 ISR 5-52
Install DC Input Power on Cisco 4331 ISR 5-53
PoE Converter Power Supply Unit 5-56
Overview of the PoE Converter Power Supply Unit 5-56
Remove PoE Power Supply Slot Filler 5-57
Install the PoE Converter Power Supply 5-57
Remove PoE Converter Power Supply 5-58
Install the PoE Power Supply Slot Filler 5-58
Replace a Fan Tray 5-60
Before Hot-Swapping a Fan Tray 5-60

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Replace Fan Tray 5-60

Replace Fan Tray on Cisco 4331 ISR 5-62

Remove and Install a CompactFlash Memory Card 5-65

Prevent Electrostatic Discharge Damage 5-65
Remove the CompactFlash Memory Card 5-66
Install the CompactFlash Memory Card 5-67
Remove and Install the Flash Memory Card 5-67
Prevent Electrostatic Discharge Damage 5-68
Install the Flash Memory Card 5-68
Remove the Flash Memory Card 5-70
Install and Remove an SSD mSATA Storage Device 5-70
Prevent Electrostatic Discharge Damage 5-70
Install the SSD mSATA Storage Device 5-71
Remove the SSD mSATA Storage Device 5-72
Install and Remove SFP Modules 5-73
Install SFPs 5-75
Laser Safety Guidelines 5-75
Remove SFP Modules: 5-76
Remove, Replace, and Install the Internal PoE Daughter Card 5-77

APPENDIX A Online Insertion and Removal and Hot-Swapping A-1

OIR Procedures A-2

Remove a Module A-2
Insert a Module A-2
Hot-Swapping Procedures A-2

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 CHAPTER 1
Overview of Cisco 4000 Series ISRs

Cisco 4000 Series Integrated Services Routers (ISRs) are modular routers with LAN and WAN
connectivity. They support several interface modules, including Cisco Enhanced Service Modules
(SM-X) and Cisco Network Interface Modules (NIMs).
Cisco 4000 Series ISRs target these applications:
• Enterprise applications—Intended for mid-size aggregation and gateway router that is located in a
regional or large branch office:
– WAN aggregation at Cisco Enterprise core
– Internet gateway
– Branch or regional office aggregation
– Remote access aggregation
• Service provider applications—Intended for high-end Enterprise Branch environments:
– High-end customer premises equipment (CPE) for business-quality Internet access
– Service provider leased line aggregation
– Provider edge (PE) and high-end customer edge (CE) for Layer 2 VPN or Layer 3 VPN services
– Low-end Ethernet aggregation

Cisco 4000 Series ISRs are available in these models:

• Cisco 4461 ISR
• Cisco 4451-X ISR
• Cisco 4431 ISR
• Cisco 4351 ISR
• Cisco 4331 ISR
• Cisco 4321 ISR
• Cisco 4221 ISR
For more information on the features and specifications of Cisco 4000 Series Integrated Services Routers
(ISRs), refer to the Cisco 4000 Series Integrated Services Routers datasheet.

Note Sections in this documentation apply to all models of Cisco 4000 Series ISRs unless a reference to a
specific model is made explicitly.

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 Chapter 1 Overview of Cisco 4000 Series ISRs
Chassis Views

This chapter contains the following sections:

• Chassis Views, page 1-2
• Chassis Views, page 1-2
• Locate Product Identification Details, page 1-26
• Hardware Features of Cisco 4000 Series ISRs, page 1-27
• Slots, Subslots (Bay), Ports, and Interfaces in Cisco 4000 Series ISRs, page 1-40
• Specifications, page 1-43
• Periodic Inspection and Cleaning, page 1-46

Chassis Views
This section contains views of the front and back panels of the Cisco 4000 Series ISRs, showing the
locations of power and signal interfaces, module slots, status indicators, and chassis identification labels:
• Cisco 4461 ISR Chassis
• Cisco 4451-X ISR Chassis
• Cisco 4431 ISR Chassis
• Cisco 4351 ISR Chassis
• Cisco 4331 ISR Chassis
• Cisco 4321 ISR Chassis
• Cisco 4221 ISR Chassis

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Chassis Views

Cisco 4321 ISR Chassis

This section contains the following views of Cisco 4321 ISR router:
• Back Panel Ports on Cisco 4321 ISR
• LEDs on Cisco 4321 ISR (Figure 1-23)
• LEDs on Cisco 4321 ISR (Figure 1-24)

Figure 1-23 Back Panel Ports on Cisco 4321 ISR

3 4 7 9

391468
1 2 5 6 8 10

1 Grounding 2 Power switch

3 Power input connector 4 GE “MGMT” port (with USB port below)
5 USB Type B mini port 6 Console port
7 Auxiliary port 8 GE 0/0/1 (copper cable) port
9 GE 0/0/0 RJ-45 (copper cable) port 10 GE 0/0/0 SFP (fiber-optic) port

Figure 1-24 Back Panel (I/O Side) View of Cisco 4321 ISR

391469

1 NIM slots

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Chassis Views

Figure 1-25 LEDs on Cisco 4321 ISR

391471
1 LEDs

For detailed information on LEDs, see the “LED Indicators” section on page 1-29.

Platform Summary

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Chassis Views

Figure 1-26 shows the internal view of Cisco 4321 ISR with parts and module locations.

Figure 1-26 Platform Summary of Cisco 4321 ISR Chassis

391947
5
3

1 DIMM 2 CPU
3 ISC slot 4 NIM slots
5 GE ports

Cisco 4221 ISR Chassis

This section contains the following views of Cisco 4221 ISR router:
• Back Panel Ports on Cisco 4221 ISR (Figure 1-27)
• Back Panel (I/O Side) View of Cisco 4221 ISR (Figure 1-28)
• LEDs on Cisco 4221 ISR (Figure 1-29)

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Chassis Views

Figure 1-27 Back Panel Ports on Cisco 4221 ISR

365769
1 3 2 4 5 6 7

1 Grounding 2 Power input connector

3 Power switch 4 USB
5 Console port 6 GE 0/0/0 RJ-45 (copper cable) port
7 GE 0/0/0 SFP (fiber-optic) port 8 GE 0/0/1 (copper cable) port

Figure 1-28 Back Panel (I/O Side) View of Cisco 4221 ISR

365770

1 NIM slots

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Chassis Views

Figure 1-29 LEDs on Cisco 4221 ISR

365771
1 LEDs

For detailed information on LEDs, see the “LED Indicators” section on page 1-29.

Platform Summary
Figure 1-30 shows the internal view of Cisco 4221 ISR with parts and module locations.

Figure 1-30 Platform Summary of Cisco 4221 ISR Chassis

4
365772

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 Chapter 1 Overview of Cisco 4000 Series ISRs
Locate Product Identification Details

1 Fan 2 CPU
3 Battery 4 GE 0/0/0/0 RJ-45 (copper cable) port
5 NIM slots

Locate Product Identification Details

Software License
The serial number (SN), product ID (PID), version ID (VID), and Common Language Equipment
Identifier (CLEI) are printed on a label on the back of the router or on a label tray located on the router
chassis or motherboard.
To obtain a software license, you need a product authorization key (PAK) and the unique device
identifier (UDI) of the device where the license is to be installed.
The UDI has two main components:
• Product ID (PID)
• Serial number (SN)

The UDI can be viewed using the show license udi command in privileged Exec mode in Cisco Internet
Operating System (IOS) software.
For additional information on the UDI or how to obtain a PAK, see the Cisco Software Activation on
Integrated Services Routers and Cisco Integrated Service Routers Generation 2 document at cisco.com.

Labels on Cisco 4000 Series ISRs

Figure 1-31 shows the location of the labels on Cisco 4451-X ISR. Label are located at the same location
on all routers in the Cisco 4000 series. Though your router may be different from the one shown in
Figure 1-31.

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Hardware Features of Cisco 4000 Series ISRs

Figure 1-31 Label Location on Cisco 4451-X ISR

2
1

3
4

302982
1 Product ID 2 Serial Number
3 PID/VID 4 CLEI

Additional Help for Locating Cisco 4000 Series ISRs Labels

Use the Cisco Product Identification (CPI) tool to find labels on the router. The tool provides detailed
illustrations and descriptions of where labels are located on Cisco products. It includes the following
features:
• A search option that allows browsing for models by using a tree-structured product hierarchy
• A search field on the final results page that makes it easier to look up multiple products
• End-of-sale products clearly identified in results lists
The tool streamlines the process of locating serial number labels and identifying products. Serial number
information expedites the entitlement process and is required for access to support services.

Hardware Features of Cisco 4000 Series ISRs

This section describes the hardware features of Cisco 4000 Series ISRs.
• Built-In Interface Ports, page 1-27
• LED Indicators, page 1-29
• Fans, Ventilation, and Airflow, page 1-38

Built-In Interface Ports

Cisco 4000 Series ISRs have multiple 10/100/1000 front panel ports, SFPs, and 10/100/1000
management ports.

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Hardware Features of Cisco 4000 Series ISRs

Dual Mode GE or SFP Ports

There are dual mode ports available on the router which can function as GE or SFP ports.

GE Ports
The GE RJ-45 copper interface ports support 10BASE-T, 100BASE-TX, and 1000BASE-T.

SFP Ports
The small-form-factor pluggable (SFP) ports support, 1000BASE-LX/LH, 1000BASE-SX,
1000BASE-ZX, and Coarse Wavelength-Division Multiplexing (CWDM-8) modules, as well as 100Mbs
SFP modules.
The SFP port shares the same physical port as an RJ-45 GE port with the same number. At a time, it can
be used for only one function. As described in the IEEE 802.3ah specification, the SFP port supports
auto-media-detection, auto-failover, and remote fault indication (RFI).
Use the media-type command to enable the auto-media-detection and auto-failover features.
You can configure the SFP port by using the media-type configuration command to select either the
RJ-45 or the SFP connector. When the media-type is not configured, by default, the auto-select feature
is enabled. The auto-select feature automatically detects the media that is connected and links it up. If
both media are connected, the media that comes up first is linked, and it is treated as the primary media.
This primary media is explicitly indicated as an SFP or RJ-45 link. When the router receives an
indication that the primary media is down, the secondary failover media is enabled. After the switchover,
when the primary media is later restored, the media does not switch back to the primary media. By
default, the RJ-45 port is configured as the primary media-type and if it fails, the media failovers to the
SFP port. Conversely, when the SFP port is configured as the primary media-type and if it fails, the
media switches to the RJ-45 port.

USB Serial Console Port

The Mini-USB type B serial port can be used as an alternative to the RJ-45 console port. For Windows
operating systems earlier than Windows 7, you must install a Windows USB device driver before using
the USB console port.

Note Cisco 4461 supports Mini-USB type B serial port and Micro-USB type B serial port.

Front Panel PoE+ Ports

On Cisco 4451-X ISR and Cisco 4351 ISR, two front panel Ethernet ports are PoE+ (802.3at) compliant
ports. These are ports GE 0/0/0 and GE 0/0/1. Cisco 4431 ISR, Cisco 4321 ISR and Cisco 4221 do not
support front panel PoE+.
System PoE power supplies do not provide power to the front panel ports.

Internal PoE Daughter Card

The internal PoE daughter card provides a total of 30.8 watts of power across the two ports.

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LED Indicators
Table 1-1 summarizes the LED indicators that are located in the router bezel or chassis, but not on the
interface cards and modules.

Note For module LEDs, please refer to the respective module installation guides for each module.

Table 1-1 LED Descriptions (Applies to Cisco 4461 ISR, Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISR)

LED Represents Color Description Location Available On

STAT System Solid System operates normally. Bezel side All models
Status green
Blinking BIOS/Rommon is booting.
amber
Amber BIOS/Rommon has completed booting, and system
is at Rommon prompt or booting platform software.
Off System is not out of reset or BIOS image is not
loadable.
TEMP Temperature Solid All temperature sensors in the system are within Bezel side All models
Status green acceptable range.
Amber One or more temperature sensors in the system are
outside the acceptable range.
Off Temperature is not being monitored.
FAN Fan Status Green All fans are operating. Bezel side All models
Amber One fan has stopped working.
Blinking Two or more fans have stopped working, or the fan
Amber tray has been removed.
Off Fans are not being monitored.
L Ethernet Green Ethernet cable is present and link is established with I/O side All models
ports 0 and 1 other side or PoE power is enabled for this port.
(left)
Link Off No link.
S Speed of Green Blink frequency indicates port speed: I/O side All models
Ethernet
(left) Blinking • 1 blink+ pause - FE or GE port operating at 10
ports 0 and 1
Mb/s
• 2 blinks + pause - FE or GE port operating
at100 Mb/s
• 3 blinks + pause - GE port operating at1000
Mb/s
Off No link or a non-Ethernet 802.3af/t capable device
is plugged in and powered over the PoE.

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Hardware Features of Cisco 4000 Series ISRs

Table 1-1 LED Descriptions (Applies to Cisco 4461 ISR, Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISR)

LED Represents Color Description Location Available On

L Ethernet Green Ethernet cable is present and link is established with I/O side All models
ports 2 and 31 other side.
(right)
and Off No link.
Management
Ethernet
Link
S Ethernet Green Blink frequency indicates port speed: I/O side All models
ports 2, and
(right) • 1 blink+ pause - FE or GE port operating at 10
31 and
Mb/s
Management
Ethernet • 2 blinks + pause - FE or GE port operating
Speed at100 Mb/s
• 3 blinks + pause - GE port operating at1000
Mb/s
Off No link
SFP EN Port 0, 1, 2, Green Present and enabled. I/O side All models1
and 3 Enable Amber Present with failure.
Off Not present.
SFP S Status of Blinking Blinking frequency indicates port speed. See the I/O side All models1
Ports 0, 1, 2, Green definition for the S LED.
and 3 Amber Initialized with error.
Off Not present.
L/A SFP+port 0/1 Green Link established. I/O side Cisco 4461 ISR
Link Active Blinking Packets being transmitted.
Green
Off Not present.
SER Serial Green Active console port is RJ-45. I/O side All models
CON Console
Note When this LED is on, the USB CON LED
Active
(right) will be off.
USB USB Console Green Active console port is USB. I/O side All models
CON Active Note When this LED is on, the SER CON LED
(left) will be off.
SSD mSATA/M.2 Green SSD mSATA/M.2 present and enabled. Bezel side Cisco 4351ISR and
Slot Status Amber Initialized with error. Cisco 4461 ISR

Off Not present.

ISC ISC Slot Green PVDM4 is present and is enabled. Bezel side All models2
Status Amber Initialized with error.
Off Not present.

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Table 1-1 LED Descriptions (Applies to Cisco 4461 ISR, Cisco 4451-X ISR, Cisco 4431 ISR, and Cisco 4351 ISR)

LED Represents Color Description Location Available On

FLASH System Flash Blinking Compact flash/eUSB flash is present and is Bezel side All models
Status Green currently being accessed.
Note Do not remove the flash device while the
system is powered on.
PSU Power Green PSU is on and provides power. Bezel side All models3
Supply Unit Amber PSU is on but with errors or in a failure condition.
(P0 and P1)
Status Off Power supply is turned off.
POE PSU Power Over Green PSU is on and provides power. Bezel side All models13
Ethernet Amber PSU is on but with errors or in a failure condition.
(not
Power
supported
Supply Unit Off PSU is off.
in Cisco
0and 1 Status
IOS XE
3.8)
POE Power Over Green Two PoE power supplies are installed and operating Bezel side Cisco 4451-X ISR,
Boost Ethernet in boost mode. Cisco ISR4431
Boost Mode Off This can mean one of the following:
(not
supported • No PoE PSU is installed.
in Cisco
IOS XE • One PoE PSU is installed.
3.8) • Two PoE PSUs are installed and operate in
redundant mode.
GE POE Internal PoE Green PSU is installed and provides power Bezel side All models
Daughter Amber PSU is installed but in a failure condition.
Card Status
Off PSU is off.

PWR System Green System power is on and system functions correctly. Bezel side All models
Power Green System power is in the process of shutting down.
blinking
Amber System power is up, but low level initialization has
failed.
Amber System power is up, but the system has failed to
blinking: come out of reset.
Off System power is off.
AC OK AC power Green AC power is on. On each All models
status Off AC power is off. power
supply unit
1. Cisco 4351ISR does not have SPF 3.
2. Cisco 4461 ISR does not have ISC.
3. Cisco 4351 ISR does not support POE PSU 1.

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Hardware Features of Cisco 4000 Series ISRs

Table 1-2 LED Descriptions (Applies to the Cisco 4331 ISR and the Cisco 4321 ISR Routers)

Available
LED Represents Color Description Location On
STAT System Status Solid green System operates normally. Bezel side All models
Blinking BIOS/Rommon is booting.
amber
Amber BIOS/Rommon has completed booting, and system
is at Rommon prompt or booting platform software.
Off System is not out of reset or BIOS image is not
loadable.
TEMP Temperature Solid green All temperature sensors in the system are within Bezel side All models
Status acceptable range.
Amber One or more temperature sensors in the system are
outside the acceptable range.
Off Temperature is not being monitored.
FAN Fan Status Green All fans are operating. Bezel side All models
Amber One fan has stopped working.
Blinking Two or more fans have stopped working, or the fan
Amber tray is removed.
Off Fans are not being monitored.
L Ethernet ports 0 Green Ethernet cable is present and link is established with I/O side All models
and 11 other side.
Off No link.
S Speed of Ethernet Green Blink frequency indicates port speed: I/O side All models
ports 0 and 1
Blinking • 1 blink - 10-Mbps link speed
• 2 blinks - 100-Mbps link speed
• 3 blinks - 1000-Mbps link speed
Off No link or a non-Ethernet 802.3af/t capable device is
plugged in and powered over the PoE.
SFP EN Port 0, and 1 (for Green SFP module is detected and recognized. I/O side All models
Cisco 4331 ISR), Amber Initialized with error.
and Port 0 for
Cisco 4321 ISR) Off Not present.
Enable
SFP S Status of port 0, Green SFP module is detected and recognized. I/O side All models
and 1 (for Amber Initialized with error.
Cisco 4331 ISR),
and Port 0 for Off Not present.
Cisco 4321 ISR) Off Not present.
SER CON Serial Console Green Active console port is RJ-45. I/O side2 All models
Active
(right) Note When this LED is on, the USB CON LED
will be off.

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Available
LED Represents Color Description Location On
USB CON USB Console Green Active console port is USB. I/O side2 All models
Active
(left) Note When this LED is on, the SER CON LED
will be off.
SSD mSATA Slot Status Green SSD mSATA is present and enabled. Bezel side All
Amber Initialized with error. models.

Off Not present.

POE0 POE PSU Green PoE is on and provides power. Bezel side All
Amber PoE is in a failed condition. models.

Off PoE supply is not present.

ISC ISC Slot Status Green PVDM4 is present and enabled. Bezel side All models
Amber Initialized with error.
Off Not present.
FLASH System Flash Blinking Compact flash/eUSB flash is present and currently Bezel side All models
Status Green being accessed.
Note Do not remove the flash device while the
system is powered on.
PWR System Power Green System power is on and system functions correctly. Bezel side All models
Green System power is in the process of shutting down.
blinking
Amber System power is up, but low level initialization has
failed.
Amber System power is up, but the system has failed to
blinking: come out of reset.
Off System power is off.
1. Management Ethernet Link on bezel side on Cisco 4331 ISR.
2. These LEDs are on the bezel side for Cisco 4331 ISR

Table 1-3 LED Descriptions (Applies to the Cisco 4221 ISR Router)

Available
LED Represents Color Description Location On
STAT System Status Solid green System operates normally. Bezel side All models
Blinking BIOS/Rommon is booting.
amber
Amber BIOS/Rommon has completed booting, and system
is at Rommon prompt or booting platform software.
Off System is not out of reset or BIOS image is not
loadable.

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Hardware Features of Cisco 4000 Series ISRs

Available
LED Represents Color Description Location On
TEMP Temperature Solid green All temperature sensors in the system are within Bezel side All models
Status acceptable range.
Amber One or more temperature sensors in the system are
outside the acceptable range.
Off Temperature is not being monitored.
FAN Fan Status Green All fans are operating. Bezel side All models
Amber One fan has stopped working.
Blinking Two or more fans have stopped working, or the fan
Amber tray is removed.
Off Fans are not being monitored.
L Ethernet ports 0 Green Ethernet cable is present and link is established with I/O side All models
and 11 other side.
Off No link.
S Speed of Ethernet Green Blink frequency indicates port speed: I/O side All models
ports 0 and 1
Blinking • 1 blink - 10-Mbps link speed
• 2 blinks - 100-Mbps link speed
• 3 blinks - 1000-Mbps link speed
Off No link or a non-Ethernet 802.3af/t capable device is
plugged in and powered over the PoE.
SER CON Serial Console Green Active console port is RJ-45. I/O side2 All models
(right) Active
Note When this LED is on, the USB CON LED is
off.
USB CON USB Console Green Active console port is USB. I/O side2 All models
Active
(left) Note When this LED is on, the SER CON LED is
off.
Off PoE supply is not present.
ISC ISC Slot Status Green PVDM4 is present and enabled. Bezel side All models
Amber Initialized with error.
Off Not present.
FLASH System Flash Blinking Compact flash/eUSB flash is present and currently Bezel side All models
Status Green being accessed.
Note Do not remove the flash device while the
system is powered on.

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Hardware Features of Cisco 4000 Series ISRs

Available
LED Represents Color Description Location On
PWR System Power Green System power is on and system functions correctly. Bezel side All models
Green System power is in the process of shutting down.
blinking
Amber System power is up, but low level initialization bas
failed.
Amber System power is up, but the system has failed to
blinking: come out of reset.
Off System power is off.
1. Management Ethernet Link on bezel side on Cisco 4221 ISR.
2. These LEDs are on the bezel side for Cisco 4221 ISR

Removable and Interchangeable Modules and Cards

Service Modules (SM-Xs), Network Interface Modules (NIMs), and E-Series Server Modules, fit into
external slots and can be removed or replaced without opening the chassis.

External Slots
• Network Interface Modules and Service Modules, page 1-35
• Cisco UCS E-Series Server Modules, page 1-36
• Memory, page 1-37

Internal Slots
• Memory, page 1-37
• Memory, page 1-37
• System Flash, page 1-36
See the Overview of Cisco Network Modules and Service Modules for Cisco Access Routers
document for general information and single- and double-wide slot numbering.
See the “Install and Remove NIMs and SM-Xs on Cisco 4000 Series ISRs” section on page 5-30 for
instructions that describe how to install SM-Xs and NIMs in the router.
See the Overview of Cisco Interface Cards for Cisco Access Routers for general interface card
information.
See the Installing Cisco Interface Cards in Cisco Access Routers document, for instructions that
describe how to install legacy interface cards in the router.

Note See the router product page at cisco.com for a list of supported network modules and interface cards.

Network Interface Modules and Service Modules

To install NIMs and SM-Xs on the router chassis, see the “Install and Remove NIMs and SM-Xs on
Cisco 4000 Series ISRs” section on page 5-30.

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Standard Warning Statements

General Safety Warnings

Warning To reduce the risk of electric shock, secure the modules with provided screws. Statement 347

Warning To reduce the risk of electric shock, the chassis of this equipment needs to be connected to
permanent earth ground during normal use. Statement CS-0445.

Warning Read the installation instructions before you connect the system to its power source. Statement 1004

Warning Ultimate disposal of this product should be handled according to all national laws and regulations.
Statement 1040

Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074

Warning To comply with the Class A emissions requirements shielded twisted pair T1/E1 cables must be used
for SPA-8-Port Channelized T1/E1 SPA (SPA-8XCHT1/E1) on the router. EN55022/CISPR22 Statement

Warning To comply with Class A emissions requirements- shielded management Ethernet, CON, and AUX
cables on the router must be used.

Warning Power cable and AC adapter - When installing the product, please use the provided or designated
connection cables/power cables/AC adaptors. Using any other cables or adapters could cause a
malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of certified
cables (that have the ‘UL’ shown on the code) for any other electrical devices than products
designated by Cisco. The use of cables that are certified by Electrical Appliance and Material Safety
Law (that have ‘PSE’ shown on the code) is not limited to Cisco-designated products. Statement 371

Warning Only trained and qualified personnel should be allowed to install or replace this equipment
Statement 1030

Warning This product relies on the building’s installation for short-circuit (overcurrent) protection. Ensure that
the protective device is rated not greater than: AC power supplies for the Cisco 4000 Series ISRs.
Statement 1005

Warning This product requires short-circuit (overcurrent) protection to be provided as part of the building
installation. Install only in accordance with national and local wiring regulations. Statement 1045

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Standard Warning Statements

Warning This unit may have more than one power supply connection. All connections must be removed to
de-energize the unit. Statement 1028

Warning This unit is intended for installation in restricted access areas. A restricted access area can be
accessed only through the use of a special tool, lock and key, or other means of security. Statement
1017

Warning The plug-socket combination must be accessible at all times, because it serves as the main
disconnecting device. Statement 1019

Warning Hazardous voltage or energy may be present on the DC power terminals. Always replace cover when
terminals are not in service. Be sure uninsulated conductors are not accessible when cover is in
place. Statement 1075

Warning Use copper conductors only. Statement 1025

Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection
authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024

Warning Hazardous voltage or energy is present on the backplane when the system is operating. Use caution
when servicing. Statement 1034

Warning Class 1 LED product. Statement 1027

Warning Class I(CDRH) and Class 1M (IEC) laser products. Statement 1055

Warning Invisible laser radiation may be emitted from the end of the unterminated fiber cable or connector. Do
not view directly with optical instruments. Viewing the laser output with certain optical instruments
(for example, eye loupes, magnifiers, and microscopes) within a distance of 100 mm may pose an eye
hazard. Statement 1056

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Standard Warning Statements

Fiber type and Wavelength Max. Power Beam divergence

Core diameter (µm) (nm) (mW) (rad)

SM 11 1200 - 1400 39 - 50 0.1 - 0.11

MM 62.5 1200 - 1400 150 0.18 NA

MM 50 1200 - 1400 135 0.17 NA

349377
SM 11 1400 - 1600 112 - 145 0.11 - 0.13

Warning There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with
the same or equivalent type recommended by the manufacturer. Dispose of used batteries according
to the manufacturer’s instructions. Statement 1015

Warning Do not touch or bridge the metal contacts on the battery. Unintentional discharge of the batteries can
cause serious burns. Statement 341

Warning To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the
handles on modules (such as power supplies, fans, or cards); these types of handles are not designed
to support the weight of the unit. Statement 1032

Warning To prevent the system from overheating, do not operate it in an area that exceeds the maximum
recommended ambient temperature of: 40 degrees C. Statement 1047

Warning This equipment must be externally grounded using a customer-supplied ground wire before power is
applied. Contact the appropriate electrical inspection authority or an electrician if you are uncertain
that suitable grounding is available. Statement 366

Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to
hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI)
that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not
operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement
1029

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030

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Standard Warning Statements

Warning This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260.
Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The
telecommunications lines must be disconnected 1) before unplugging the main power connector or 2)
while the housing is open, or both. Statement 1043

Warning This unit might have more than one power supply connection. All connections must be removed to
de-energize the unit. Statement 1028

Warning Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF
or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables,
detach the end away from the unit first. Statement 1026

Warning Before opening the unit, disconnect the telephone-network cables to avoid contact with
telephone-network voltages. Statement 1041

Warning Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry
tub, in a wet basement, or near a swimming pool. Statement 1035

Warning Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations. Statement 1036

Warning No user-serviceable parts inside. Do not open. Statement 1073

Warning Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface. Statement 1037

Warning Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote
risk of electric shock from lightning. Statement 1038

Warning To report a gas leak, do not use a telephone in the vicinity of the leak. Statement 1039

Warning Instructed person is someone who has been instructed and trained by a skilled person and takes the
necessary precautions when working with equipment. Skilled person/Qualified personnel is
someone who has training or experience in the equipment technology and understand potential
hazards when working with equipment. Statement 1089

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Safety Recommendations

Warning Only skilled person should be allowed to install, replace, or service this equipment. Refer to
statement 1089 for description of skilled person. Statement 1090

Warning Only instructed person or skilled person should be allowed to install, replace, or service this
equipment. Refer to statement 1089 for description of skilled person. Statement 1091

Warning This equipment must be grounded.To reduce the risk of electric shock, the power cord, plug or
combination must be connected to a properly grounded electrode, outlet or terminal. Statement
1252—Equipment Grounding

Warning Pluggable optical modules comply with IEC 60825-1 Ed. 3 and 21 CFR 1040.10 and 1040.11 with or
without exception for conformance with IEC 60825-1 Ed. 3 as described in Laser Notice No. 56, dated
May 8, 2019. Statement 1255

Safety Recommendations
Before installing, configuring, or maintaining the router, review the safety warnings listed in Regulatory
Compliance and Safety Information for the Cisco 4000 Series ISRs guide that comes with your router.
Follow these guidelines to ensure general safety:
• Never attempt to lift an object that might be too heavy for you to lift by yourself.
• Keep the chassis area clear and dust-free during and after installation.
• If you remove the chassis cover, place it in a safe place.
• Keep tools and chassis components away from walk areas.
• Do not wear loose clothing that may get caught in the chassis. Fasten any tie or scarf and roll up
sleeves.
• Wear safety glasses when working under conditions that might be hazardous to your eyes.
• Do not perform any action that may create a hazard to people or makes equipment unsafe.

Safety with Electricity

Warning This unit might have more than one power supply connection. All connections must be removed to
de-energize the unit. Statement 1028

Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.
Statement 1001

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Safety Recommendations

Warning Read the installation instructions before connecting the system to the power source. Statement 1004

Warning The covers are an integral part of the safety design of the product. Do not operate the unit without the
covers installed. Statement 1077

Follow these guidelines when working on equipment powered by electricity:

• Locate the emergency power-off switch in the room in which you are working. If an electrical
accident occurs, you can quickly turn off the power.
• Disconnect all power before doing the following:
– Installing or removing a chassis
– Working near power supplies
• Look carefully for possible hazards in your work area, such as moist floors, ungrounded power
extension cables, frayed power cords, and missing safety grounds.
• Do not work alone if hazardous conditions exist.
• Never assume that power is disconnected from a circuit. Always check.
• Never open the enclosure of the internal power supply.
• If an electrical accident occurs to another person, proceed as follows:
– Use caution; do not become a victim yourself.
– Turn off power to the device.
– If possible, send another person to get medical aid. Otherwise, assess the condition of the victim
and then call for help.
– Determine if the person needs rescue breathing or external cardiac compressions; then take
appropriate action.
In addition, use the following guidelines when working with any equipment that is disconnected from a
power source but has telephone wiring or other network cabling connections:
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for it.
• Never touch uninsulated telephone wires or terminals unless the telephone line is disconnected at
the network interface.
• Use caution when installing or modifying telephone lines.
• Remove power cables from all installed power supplies before opening the chassis.

Prevent Electrostatic Discharge Damage

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. It can occur if
electronic printed circuit cards are improperly handled and can cause complete or intermittent failures.
Always follow these ESD prevention procedures when removing and replacing modules:
• Ensure that the router chassis is electrically connected to the ground.

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General Site Requirements

• Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to
an unpainted surface of the chassis frame to channel unwanted ESD voltages safely to ground. To
guard against ESD damage and shocks, the wrist strap and cord must operate effectively.
• If no wrist strap is available, ground yourself by touching a metal part of the chassis.

Caution For the safety of your equipment, periodically check the resistance value of the anti-static strap. It should
be between 1 and 10 megohms (Mohm).

General Site Requirements

This section describes the requirements your site must meet for the safe installation and operation of
your router. Ensure that the site is properly prepared before beginning installation. If you are
experiencing shutdowns or unusually high errors with your existing equipment, the guidelines provided
in this section can also help you isolate the cause of failures and prevent future problems.

General Precautions
Observe the following general precautions when using and working with your Cisco 4000 Series ISRs.
• Keep your system components away from radiators and heat sources, and do not block cooling vents.
• Do not spill food or liquids on your system components, and never operate the product in a wet
environment.
• Do not push any objects into the openings of your system components. Doing that can cause fire or
electric shock by shorting out interior components.
• Position system cables and power supply cables carefully. Route system cables and the power supply
cable and plug so that they cannot be stepped on or tripped over. Be sure that nothing else rests on
your system component cables or power cable.
• Do not modify power cables or plugs. Consult a licensed electrician or your power company for
electrical modifications at your site. Always follow your local and national wiring rules.
• If you turn off your system, wait at least 30 seconds before turning it on again to avoid system
component damage.

Site Selection Guidelines

Cisco 4000 Series ISRs require specific environmental operating conditions. Temperature, humidity,
altitude, and vibration can affect the performance and reliability of the router. The following sections
provide specific information to help you plan for the proper operating environment.
Cisco 4000 Series ISRs are designed to meet the industry EMC, safety, and environmental standards
described in the Regulatory Compliance and Safety Information for the Cisco 4000 Series ISRs
document.

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General Site Requirements

Site Environmental Requirements

Environmental monitoring in the router protects the system and components from damage caused by
excessive voltage and temperature conditions. To ensure normal operation and avoid unnecessary
maintenance, plan and prepare your site configuration before installation. After installation, make sure
the site maintains the environmental characteristics as shown in Table 2-1.

Table 2-1 Router Environmental Tolerances

Environmental Characteristic Minimum Maximum

Steady State Operating 0 degree C 40 degree C
(40 degrees C at 10,000
feet)

Note Cisco 4461 ISR

can support
55C-6kft for a
limited list of SM
and NIM
deployments.
Storage –20 degrees C +70 degrees C
Humidity operating (noncondensing) 10% 90%
Humidity nonoperating (noncondensing) 5% 95%
Altitude operating: over allowable temperature –500 feet 10,000 feet
range (0 to 50 degrees C)
Altitude, nonoperating: over allowable temperature –1000 feet 50,000 feet
range
Thermal shock non-operating with change over time –25 degrees C +70 degrees C
of 3 minute
Thermal Shock - Operating at 2.5 degree C per 0 degrees C +50 degrees C
minute

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 Chapter 2 Cisco 4000 Series ISRs Preinstallation
Rack Requirements

Physical Characteristics
Be familiar with the physical characteristics of the Cisco 4000 Series ISRs to assist you in placing the
system in the proper location.For more information on the physical characteristics of Cisco 4000 Series
Integrated Services Routers (ISRs), refer to the Cisco 4000 Series Integrated Services Routers datasheet.
The following list describes additional Cisco 4000 Series ISRs chassis characteristics:
• Cable-management brackets at each Cisco 4000 Series ISRs locations can hold 16 ports of
STP/UTP RJ 45 cables
• Cable-management brackets allow a bend radius of 1.5 inches for cables
• Rack-mount brackets that have optional mounting location. It allow you to mount on a front to rear
rail variance distance of 15.50/394mm to 19.00/482.6mm

Rack Requirements
Some Cisco routers include brackets for use with a 19-inch rack or, if specified in your order, optional
larger brackets for use with a 23-inch rack.
The following information can help you plan your equipment rack configuration:
• Allow clearance around the rack for maintenance.
• Allow at least one rack unit of vertical space between routers.
• Enclosed racks must have adequate ventilation. Ensure that the rack is not congested, because each
router generates heat. An enclosed rack should have louvered sides and a fan to provide cooling air.
Heat generated by equipment at the bottom of the rack can be drawn upward into the intake ports of
the equipment above it.
• When mounting a chassis in an open rack, ensure that the rack frame does not block the intake or
exhaust ports. If the chassis is installed on slides, check the position of the chassis when it is seated
in the rack.

Router Environmental Requirements

Cisco 4000 Series ISRss can be placed on a desktop or installed in a rack. The location of your router
and the layout of your equipment rack or wiring room are extremely important considerations for proper
operation. Equipment placed too close together, inadequate ventilation, and inaccessible panels can
cause malfunctions and shutdowns, and can make maintenance difficult. Plan for access to both front
and rear panels of the router.
When planning your site layout and equipment locations, refer to the “General Site Requirements”
section on page 2-8. If you are currently experiencing shutdowns or an unusually high number of errors
with your existing equipment, these precautions and recommendations may help you to isolate the cause
of failure and prevent future problems.
• Ensure that the room where your router operates has adequate air circulation. Electrical equipment
generates heat. Without adequate air circulation, ambient air temperature may not cool equipment
to acceptable operating temperatures.
• Always follow the ESD-prevention procedures described in the “Prevent Electrostatic Discharge
Damage” section on page 2-7 to avoid damage to equipment. Damage from static discharge can
cause immediate or intermittent equipment failure.

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Power Guidelines and Requirements

• Ensure that the chassis cover and module rear panels are secure. All empty network module slots,
interface card slots, and power supply bays must have filler panels installed. The chassis is designed
to allow cooling air to flow within it, through specially designed cooling slots. A chassis with
uncovered openings permits air leaks, which may interrupt and reduce the flow of air across internal
components.
• Baffles can help to isolate exhaust air from intake air. Baffles also help to draw cooling air through
the chassis. The best placement of the baffles depends on the airflow patterns in the rack. You can
find the best placement by experimenting with different configurations.
• When equipment installed in a rack (particularly in an enclosed rack) fails, try operating the
equipment individually. Power off other equipment in the rack (and in adjacent racks) to allow the
router under test maximum cooling air and clean power.

Power Guidelines and Requirements

Check the power at your site to ensure that you are receiving “clean” power (free of spikes and noise).
Install a power conditioner if necessary.
The AC power supply includes the following features:
• Autoselects either 110 V or 220 V operation.
• All units include a 6-foot (1.8-meter) electrical power cord. (A label near the power inlet indicates
the correct voltage, frequency [only AC-powered systems], current draw, and power dissipation for
the unit.)
Table 2-2 lists power requirements for the Cisco 4000 Series ISRs.

Table 2-2 Power Requirements for Cisco 4000 Series ISRs

Router Power Source Input Power Input Voltage

Tolerance Limits
Cisco 4461 ISR AC 100 — 240 VAC, 8.2 A, 50 — 60 Hz 90 — 264 VAC
Cisco 4461 with PoE AC 100 — 240 VAC, 11.0 A, 50 — 60 Hz 90 — 264 VAC
Cisco 4451 ISR AC 100 — 240 VAC, 5.3 A, 50 — 60 Hz 90 — 264 VAC
Cisco 4451 with PoE AC 100 — 240 VAC, 11.0 A, 50 — 60 Hz 90 — 264 VAC
Cisco 4431 ISR AC 100 — 240 VAC, 5.3 A, 50 — 60 Hz 90 — 264 VAC
Cisco 4351 ISR AC 100 — 240 VAC, 11.0 A, 50 — 60 Hz 90 — 264 VAC
Cisco 4331 ISR AC 100 — 240 VAC, 50 — 60 Hz 90 — 264 VAC
Cisco 4321ISR AC 100 — 240 VAC, 50 — 60 Hz 90 — 264 VAC
Cisco 4221 ISR AC 100 — 240 VAC, 50 — 60 Hz 90 — 264 VAC

Network Cabling Specifications

The following sections describe the cables required to install your Cisco 4000 Series ISRs:
• Console and Auxiliary Port Considerations, page 2-12
• Prepare for Network Connections, page 2-14

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 CHAPTER 4
Configure Initial Router Settings on Cisco 4000
Series ISRs

This chapter describes how to perform the initial configuration on Cisco 4000 Series Integrated Services
Routers (ISRs). It contains the following sections:
• Perform Initial Configuration on Cisco 4000 Series ISRs, page 4-1
– Use Cisco Setup Command Facility, page 4-1
– Use Cisco IOS XE CLI—Manual Configuration, page 4-5
• Verify Initial Configuration on Cisco 4000 Series ISRs, page 4-23

Perform Initial Configuration on Cisco 4000 Series ISRs

You can perform initial configuration on Cisco 4000 Series ISRs by using either the setup command
facility or the Cisco IOS command-line interface (CLI).
• Use Cisco Setup Command Facility
• Use Cisco IOS XE CLI—Manual Configuration

Use Cisco Setup Command Facility

The setup command facility prompts you to enter the information about your router and network. The
facility steps guides you through the initial configuration, which includes LAN and WAN interfaces. For
more general information about the setup command facility, see the following document:
Cisco IOS Configuration Fundamentals Configuration Guide, Release 12.4, Part 2: Cisco IOS User
Interfaces: Using AutoInstall and Setup:
http://www.cisco.com/c/en/us/support/ios-nx-os-software/ios-xe-3s/products-installation-and-configur
ation-guides-list.html.
This section explains how to configure a hostname for the router, set passwords, and configure an
interface to communicate with the management network.

Note The messages that are displayed will vary based on your router model, the installed interface modules,
and the software image. The following example and the user entries (in bold) are shown only as
examples.

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Note If you make a mistake while using the setup command facility, you can exit and run the setup command
facility again. Press Ctrl-C, and enter the setup command in privileged EXEC mode (Router#)

To configure the initial router settings by using the setup command facility, follow these steps:

Step 1 From the Cisco IOS-XE CLI, enter the setup command in privileged EXEC mode:
Router> enable
Password: <password>
Router# setup

--- System Configuration Dialog ---

Continue with configuration dialog? [yes/no]:

You are now in the Setup Configuration Utility.

Depending on your router model, the installed interface modules, and the software image, the
prompts in the setup command facility vary. The following steps and the user entries (in bold) are
shown only as examples.

Note This setup command facility is also entered automatically if there is no configuration on the
router when it is booted into Cisco IOS-XE.

Note If you make a mistake while using the setup command facility, you can exit and run the setup
command facility again. Press Ctrl-C, and enter the setup command at the privileged EXEC
mode prompt (Router#). For more information on using the setup command facility, see The
Setup Command chapter in Cisco IOS Configuration Fundamentals Command Reference,
Release 12.2T, at the following URL:
http://www.cisco.com/en/US/docs/ios/12_2t/fun/command/reference/122tfr.html

Step 2 To proceed using the setup command facility, enter yes.

Continue with configuration dialog? [yes/no]:

At any point you may enter a question mark '?' for help.

Use ctrl-c to abort configuration dialog at any prompt.

Default settings are in square brackets '[]'.

Step 3 To enter the basic management setup, enter yes.

Would you like to enter basic management setup? [yes/no]: yes

Step 4 Enter a hostname for the router (this example uses ‘myrouter’):
Configuring global parameters:
Enter host name [Router]: myrouter

Step 5 Enter an enable secret password. This password is encrypted (for more security) and cannot be seen
when viewing the configuration.
The enable secret is a password used to protect access to
privileged EXEC and configuration modes. This password, after
entered, becomes encrypted in the configuration.
Enter enable secret: cisco

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Step 6 Enter an enable password that is different from the enable secret password. This password is not
encrypted (and is less secure) and can be seen when viewing the configuration.
The enable password is used when you do not specify an
enable secret password, with some older software versions, and
some boot images.
Enter enable password: cisco123

Step 7 Enter the virtual terminal password, which prevents unauthenticated access to the router through ports
other than the console port:
The virtual terminal password is used to protect
access to the router over a network interface.
Enter virtual terminal password: cisco

Step 8 Respond to the following prompts as appropriate for your network:

Configure SNMP Network Management? [no]: yes
Community string [public]:

A summary of the available interfaces is displayed.

Note The interface summary includes interface numbering, which is dependent on the router model
and the installed modules and interface cards.

Current interface summary

Interface IP-Address OK? Method Status Protocol

GigabitEthernet0/0/0 unassigned YES NVRAM administratively down down
GigabitEthernet0/1/0 10.10.10.12 YES DHCP up up
GigabitEthernet0/2/0 unassigned YES NVRAM administratively down down
SSLVPN-VIF0 unassigned NO unset up

Any interface listed with OK? value "NO" does not have a valid configuration

Step 9 Respond to the following prompts as appropriate for your network:

Configuring interface GigabitEthernet0/1/0:
Configure IP on this interface? [yes]: yes
IP address for this interface [10.10.10.12]:
Subnet mask for this interface [255.0.0.0] : 255.255.255.0
Class A network is 10.0.0.0, 24 subnet bits; mask is /24

The following configuration command script was created:

hostname myrouter
enable secret 5 $1$t/Dj$yAeGKviLLZNOBX0b9eifO0 enable password cisco123 line vty 0 4
password cisco snmp-server community public !
no ip routing

!
interface GigabitEthernet0/0/0
shutdown
no ip address
!
interface GigabitEthernet0/1/0
no shutdown
ip address 10.10.10.12 255.255.255.0
!
interface GigabitEthernet0/2/0
shutdown

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no ip address
!
end

Step 10 Respond to the following prompts. Select [2] to save the initial configuration:
[0] Go to the IOS command prompt without saving this config.
[1] Return back to the setup without saving this config.
[2] Save this configuration to nvram and exit.

Enter your selection [2]: 2

Building configuration...
Use the enabled mode 'configure' command to modify this configuration.

Press RETURN to get started! RETURN

The user prompt is displayed:

myrouter>

Complete the Configuration

When using the Cisco Setup, and after you have provided all the information requested by the facility,
the final configuration appears. To complete your router configuration, follow these steps:

Step 1 Choose to save the configuration when the facility prompts you to save the configuration.
• If you answer ‘no’, the configuration information you entered is not saved, and you return to the
router enable prompt (Router#). Enter setup to return to the System Configuration Dialog.
• If you answer ‘yes’, the configuration is saved, and you are returned to the user EXEC prompt
(Router>).
Use this configuration? {yes/no} : yes
Building configuration...
Use the enabled mode 'configure' command to modify this configuration.

Press RETURN to get started!

%LINK-3-UPDOWN: Interface Ethernet0/0, changed state to up

%LINK-3-UPDOWN: Interface Ethernet0/1, changed state to up
%LINK-3-UPDOWN: Interface Serial0/0/0, changed state to up
%LINK-3-UPDOWN: Interface Serial0/0/1, changed state to down
%LINK-3-UPDOWN: Interface Serial0/2, changed state to down
%LINK-3-UPDOWN: Interface Serial1/0, changed state to up
%LINK-3-UPDOWN: Interface Serial1/1, changed state to down
%LINK-3-UPDOWN: Interface Serial1/2, changed state to down

<Additional messages omitted.>

Step 2 When the messages stop appearing on your screen, press Return to get the Router> prompt.
Step 3 Choose to modify the existing configuration or create another configuration. The Router> prompt
indicates that you are now at the command-line interface (CLI) and you have just completed a initial
router configuration. Nevertheless, this is not a complete configuration. At this point, you have two
choices:
• Run the setup command facility again, and create another configuration.
Router> enable

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Verify Initial Configuration on Cisco 4000 Series ISRs

software is a program that is separate from the Cisco IOS XE software. During normal startup, the ROM
Monitor initializes the router, and then control passes to the Cisco IOS XE software. After the
Cisco IOS XE software takes over, the ROM Monitor is no longer in use. For more information, see the
ROMMON Overview section of the Upgrading Field-Programmable Hardware Devices for Cisco 4000
Series ISRs

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 CHAPTER 5
Install and Upgrade Internal Modules and FRUs

This chapter describes how to install and upgrade internal modules and field replaceable units (FRUs)
in Cisco 4000 Series Integrated Services Routers (ISRs). The following sections provide the install and
upgrade information:

Internal and External Modules

• Safety Warnings, page 5-2
• Modules Supported, page 5-4
• Access Internal Modules, page 5-4
• Locate Internal and External Slots, page 5-6
• Locate Internal and External Slots for Modules on Cisco 4461 ISR, page 5-7
• Locate Internal and External Slots for Modules on Cisco 4451 ISR, page 5-8
• Locate Internal and External Slots for Modules on Cisco 4351 ISR, page 5-10
• Locate Internal and External Slots for Modules on Cisco 4331 ISR, page 5-11
• Overview of NIM-HDD Card, page 5-21
• Remove and Replace Cisco NIM-SSD or NIM-HDD, page 5-23
• Install and Remove DDR DIMMs on Cisco 4400 or 4300 Series ISRs, page 5-26
• Install and Remove NIMs and SM-Xs on Cisco 4000 Series ISRs, page 5-31
• Install and Remove PVDM4 on Cisco 4400 or 4300 Series ISRs, page 5-33
• Remove and Replace the USB Flash Token Memory Stick, page 5-40
• Remove and Replace Cisco 4000 Series ISRs Power Supplies, page 5-41
• Replace Fan Blower on Cisco 4321 ISR, page 5-67
• Remove and Install the Flash Memory Card, page 5-74
• Install and Remove an SSD mSATA Storage Device, page 5-76
• Remove, Replace, and Install the Internal PoE Daughter Card, page 5-83

FRUs
• Replace a Fan Tray, page 5-62
• Replace Fan Tray on Cisco 4331 ISR, page 5-64
• Replace Fan Blower on Cisco 4321 ISR, page 5-67
• Install and Remove SFP Modules, page 5-79

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 Chapter 5 Install and Upgrade Internal Modules and FRUs
Safety Warnings

• Remove and Replace Cisco 4000 Series ISRs Power Supplies, page 5-41

Caution Read the Safety Warnings section and disconnect the power supply before you replace any module.

See the “Modules Supported” section on page 5-4 for instructions on how to install and replace internal
components.

Safety Warnings
Warning Read the installation instructions before connecting the system to the power source. Statement 1004

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
Statement 1030

Warning This equipment must be installed and maintained by service personnel as defined by AS/NZS 3260.
Incorrectly connecting this equipment to a general-purpose outlet could be hazardous. The
telecommunications lines must be disconnected 1) before unplugging the main power connector or 2)
while the housing is open, or both. Statement 1043

Warning Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord.
Statement 1

Warning This unit might have more than one power supply connection. All connections must be removed to
de-energize the unit. Statement 1028

Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the
absence of a suitably installed ground conductor. Contact the appropriate electrical inspection
authority or an electrician if you are uncertain that suitable grounding is available. Statement 1024

Warning Hazardous network voltages are present in WAN ports regardless of whether power to the unit is OFF
or ON. To avoid electric shock, use caution when working near WAN ports. When detaching cables,
detach the end away from the unit first. Statement 1026

Warning Before opening the unit, disconnect the telephone-network cables to avoid contact with
telephone-network voltages. Statement 1041

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Chapter 5 Install and Upgrade Internal Modules and FRUs
Safety Warnings

Warning Before working on equipment that is connected to power lines, remove jewelry (including rings,
necklaces, and watches). Metal objects will heat up when connected to power and ground and can
cause serious burns or weld the metal object to the terminals. Statement 43

Warning Do not use this product near water; for example, near a bath tub, wash bowl, kitchen sink or laundry
tub, in a wet basement, or near a swimming pool. Statement 1035

Warning Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations. Statement 1036

Warning Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface. Statement 1037

Warning Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote
risk of electric shock from lightning. Statement 1038

Warning To report a gas leak, do not use a telephone in the vicinity of the leak. Statement 1039

Warning There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with
the same or equivalent type recommended by the manufacturer. Dispose of used batteries according
to the manufacturer's instructions. Statement 1015

Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to
hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI)
that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not
operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement
1029

Warning For connections outside the building where the equipment is installed, the following ports must be
connected through an approved network termination unit with integral circuit protection.

T1 SFP Statement 1044

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Chapter 5 Install and Upgrade Internal Modules and FRUs
Remove, Replace, and Install the Internal PoE Daughter Card

Remove, Replace, and Install the Internal PoE Daughter Card

Step 1 Read the “Safety Warnings” section on page 5-2 and disconnect the power supply before you replace any
module.
Step 2 Remove the five screws.
Step 3 Remove the power cable to motherboard.
Step 4 Access the PoE card slot. See the “Remove and Replace Chassis Cover” section on page 5-4.
Step 5 Locate the card to be removed or replaced. See Figure 5-63 for the location of the PoE card on the
motherboard.

Figure 5-63 Location of the PoE Daughter Card (Shown: Cisco 4451-X ISR )

361007
1 Location of the PoE card on the mother board.

Step 6 Pull the PoE daughter card out of the connector on the motherboard.
If you are replacing the card, insert the new PoE daughter card into the slot. Tighten the screws, and
connect the power cable to the motherboard.
Step 7 Place the removed card in an antistatic bag to protect it from ESD damage.

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 A P P E N D I X A
Online Insertion and Removal and Hot-Swapping

The online insertion and removal (OIR) operation lets you replace faulty data and voice modules without
affecting system operations. The OIR is similar to hot-swapping. OIR commands are issued before
removing and after installing a module. When performing OIR, use an identical module to replace an
original one. If you need to perform the OIR operation on multiple modules within a router, perform the
operation one module at a time.
The difference between hot-swapping and OIR is that OIR requires executing Cisco IOS commands
before and after the OIR. Hot-swapping is strictly a hardware function and does not require the execution
commands. Not all router components or modules use OIR, or can be hot swapped.
The following components use OIR in the routers:
• Service Modules (SMs)
• Network Interface Modules (NIMs)
• SFPs
• USB devices
The following components can be hot swapped:
• Fan tray
• Power supply: only when the router is backed up with an optional PSU

Requirement
To issue OIR commands, you must keep the module that is to be replaced in EnergyWise full-power
mode. If the module is in EnergyWise power-saving or shutdown mode, you cannot issue OIR
commands, and you cannot, therefore, remove the module.

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 Appendix A Online Insertion and Removal and Hot-Swapping
OIR Procedures

OIR Procedures
The following procedures describe using the OIR process to remove and replace data and voice modules.

Remove a Module

Note Ensure that the module is available before you issue the command to remove it.

From a console terminal run the hw-module subslot <subslot> stop command. The service module
adapter LED blinks, turns off, and the console displays a prompt signaling the module can be removed.
See the following output:
Router# hw-module subslot 2/0 stop
Proceed with stop of module? [confirm]
damo-O2#
*Mar 22 20:43:31.088: %SPA_OIR-6-OFFLINECARD: SPA (SM-X-1T3/E3) offline in subslot 2/0
*Mar 22 20:43:31.088: %IOSXE_OIR-6-SOFT_STOPSPA: SPA(SM-X-1T3/E3) stopped in subslot 2/0,
interfaces disabled
Router# show hw-module subslot 2/0 oir
Module Model Operational Status
------------- -------------------- ------------------------
subslot 2/0 SM-X-1T3/E3 stopped

Insert a Module
You require to run this step only if you run the oir-stop command when the module is not physically
removed from the slot. If the module is physically removed, you do not require to run this command.
From a console terminal issue the hw-module sm {slot} oir-start command. The console displays output
that shows the module change states:
Router# hw-module sm 2 oir-start
Router#
*Nov 11 21:06:17.546: %ATMOC3POM-6-SFP_IN: Interface ATM2/0 OC3 MM SFP has been inserted.
Router#
*Nov 11 21:06:19.442: %LINK-3-UPDOWN: Interface ATM2/0, changed state to up
*Nov 11 21:06:20.442: %LINEPROTO-5-UPDOWN: Line protocol on Interface ATM2/0, changed
state to up

Hot-Swapping Procedures
The following items can be hot-swapped:
• Fan trays
• Power supplies only when the router is backed up with an RPS
For details of the hot-swapping procedures, see the “Replace a Fan Tray” section on page 5-62 and the
“Remove and Replace Cisco 4000 Series ISRs Power Supplies” section on page 5-41.

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